THE WEST LONDON GUIDE TO SUPPORTED INTERNSHIPS 2019 - The DFN Project SEARCH Interns and their supporting managers at the Hilton London Heathrow ...
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THE WEST LONDON GUIDE TO SUPPORTED INTERNSHIPS 2019 The DFN Project SEARCH Interns and their supporting managers at the Hilton London Heathrow Airport Terminal 5 hotel, 2019
WEST LONDON ELIGIBILITY & APPLICATION
INTRODUCTION
West London Boroughs are proud to work Supported Internships in West London have DFN Project SEARCH Supported Shortlisted applicants will be invited to
with employers and education providers a track-record of success in enabling young Internships are open to all applicants with attend a skills and capabilities assessment
in West London to facilitate and support people with learning disabilities to gain moderate learning disabilities (MLD) who day (held March-June) where they will take
the establishment and development of direct work training within top businesses, are aged between 18 and 24 on 31 August part in a short informal interview and be
supported internships and supported hotels, hospitals and organisations leading 2019 (some take applicants at 17) and who asked to participate in some given tasks.
employment initiatives. Over 200 young directly to employment. They are part of are keen to be offered paid employment Successful applicants will be enrolled as
people with learning disabilities are currently an expanding number of initiatives for (not necessarily at the host business or students at the Further Education college
undertaking these programmes in London supported employment being organised organisation) at the end of the programme. at the start of the autumn term (except for
every year, with an average employment and facilitated by the West London Alliance Other Supported Internships may have those internships where a school is indicated
achievement rate of over 60%. The details in partnership with major third-sector slightly different specifications. A full list of as the education partner), while the
of 20 of these programmes are contained in organisations, further education colleges, eligibility criteria and the application process internship itself takes place on the premises
this booklet. local councils and experienced supported for each internship are available from the of the host business or organisation. Some
employment advisors and partners. contact names listed with each programme. Supported Internships may start at other
Supported Internships are designed to times of the year.
develop transferable skills, knowledge Feedback from host businesses in West All applicants for a DFN Project SEARCH
and attitudes in preparation for paid London has been extremely positive. Public Supported Internship must either have an Parents and carers are asked to supply any
employment. Through training and direct Health England report that: “Our supported Education, Health and Care Plan (EHCP) necessary information regarding allergies in
work experience young people will develop interns have been remarkable. They bring provided through their Local Authority their applications as the interns are likely to
employability skills, self-confidence, job- incredible benefits to the organisation and or be in the process of obtaining one. be working with food and cleaning products
specific skills and Maths, English and ICT we’re always telling other employers about Applicants must also be capable of travelling during their rotations, and are expected
skills whilst working alongside employees in how good Supported Internships and DFN independently, or be willing to be trained to to actively support and assist the young
a real employment setting. Project SEARCH are – it’s one of the most do so. people during their internships and their
important things we do as an organisation”. preparations and plans for employment.
Classroom-based learning at the workplace The Further Education Colleges and
enables interns to try out different work Hounslow Borough Council have welcomed Schools will hold open days or open
roles, supported by a tutor and job coaches. the sheer enthusiasm and positive drive that evenings about the Supported Internship(s)
During the internships, the young people the interns bring to the Council. They report: they offer, usually between February and
will undertake employment planning and May, to enable young people and their
application exercises designed to put as “From the word ‘go’ they knew what this families to gain a better understanding of the
many of them as possible in a position to opportunity meant and they weren’t going opportunities they can offer. The open events
move directly into paid employment. to pass up the chance to make a real are also a chance for interested students and
difference to our work.” their families to ask questions and to submit
application forms.
2 GUIDE TO SUPPORTED INTERNSHIPS 2019 GUIDE TO SUPPORTED INTERNSHIPS 2019 3
Interested applicants should contact West London Application forms should be requested from
College for an application pack for 2019/20. Ideally Supported Learning Department, DFN Project
they should have an interest in the hospitality SEARCH, West Thames College, London Road,
industry or some experience of the sector. Interns will Isleworth TW7 4HS, and submitted by early April.
be based at the hotel during term time throughout
the academic year.
LONDON HEATHROW AIRPORT
TERMINAL 5
HILTON TERMINAL 5 GSK (GlaxoSmithKline)
The DFN Project SEARCH Supported Internship at the Hilton London Heathrow The DFN Project SEARCH Supported Internship at GSK Headquarters
Airport Terminal 5
ADDRESS The Hilton Hotel Terminal 5 is a top-quality ADDRESS GSK pioneered Supported Internships in
Hilton London Heathrow Terminal 5, airport hotel offering a wide range of work GSK House, 980 Great West Road, West London with Project SEARCH and has
Poyle Road, Colnbrook SL3 0FF experience and training opportunities for Brentford TW8 9GS successfully enabled many interns to graduate
young people with learning disabilities through to paid employment since 2012. Based
CONTACTS supported internship rotations which cover CONTACT at GSK’s Global Headquarters building in
Angie Hincks many internal hotel operations and customer- Lorna Misra Brentford, the rotation opportunities include
Hammersmith & Fulham College facing services. 07506 195 863 work experience and training in a wide variety
a.hincks@wlc.ac.uk Lorna.j.misra@gsk.com of administrative and service roles.
Key vocational skills and work experience
Steve Poole opportunities offered at the hotel include: FURTHER EDUCATION COLLEGE PARTNER Key vocational skills and work experience
Ealing Mencap West Thames College opportunities offered at GSK include:
steve.poole@ealingmencap.org.uk • Food and Beverage working in the
restaurant, serving food to guests and SUPPORTED EMPLOYMENT PARTNER • Office Administration managing data and
FURTHER EDUCATION COLLEGE PARTNER clearing tables Action on Disability booking meeting rooms
West London College • Kitchen preparing food and re-stocking • Catering Assistant till work in the
breakfast options SPONSORING/LEAD LOCAL AUTHORITY restaurant and shelf stocking
SUPPORTED EMPLOYMENT PARTNER • Housekeeping cleaning public areas and Hounslow Council • Grounds Maintenance mowing, raking, leaf
Ealing Mencap bedrooms, linen separation blowing and pruning
• Back of House helping with deliveries and PLACEMENTS PLANNED 12 • Bike Shop puncture repairs
SPONSORING/LEAD LOCAL AUTHORITY stock storage, supporting staff restaurant • Reception customer service, logging faults
Ealing Council • Concierge greeting guests, giving hotel DATE September 2019 to July 2020 and using booking systems
information and luggage porter duties • Hospitality laying out food for meetings
PLACEMENTS PLANNED 12 • Meeting and Events assisting set up of and stock control
events, serving food to event clients at • Audio Visual laying out rooms for
DATE September 2019 to July 2020 breaks and servicing meeting rooms conferences, setting up a/v equipment,
• Maintenance general hotel maintenance providing technical support
and painting • Housekeeping restocking, cleaning vending
areas and lift lobbies
• Security Checking visitors booking list,
patrolling the building, directing visitors
and deliveries
4 GUIDE TO SUPPORTED INTERNSHIPS 2019 GUIDE TO SUPPORTED INTERNSHIPS 2019 5
Completed application forms should be requested
from and submitted by early April 2019 to the
Supported Learning Department, DFN Project
SEARCH, West Thames College, London Road,
MARRIOTT Isleworth, TW7 4HS.
L O N D O N H E AT H R O W
MARRIOTT HOTEL HOUNSLOW COUNCIL
The DFN Project SEARCH Supported Internship at the Marriott London The DFN Project SEARCH Supported Internship at Hounslow Council
Heathrow hotel
ADDRESS • Desire and plan to enter work at the ADDRESS Key vocational skills and work experience
Bath Road, Harlington, Hayes UB3 5AN conclusion of the internship London Borough of Hounslow, opportunities offered at Hounslow Council
Hounslow House, 7 Bath Road, include:
CONTACT The London Heathrow Marriott Hotel is a top- Hounslow TW3 3EB
Andy Bunker (Assistant Head) quality airport hotel offering a wide range of • Facilities Management issuing ID cards
Meadow High School, Hillingdon work experience and training opportunities for CONTACT to staff, car park duties and delivering
abunker@meadowhighschool.org young people with learning disabilities covering Nicky Bitar (Business Liaison) equipment and furniture to pavilions
many internal hotel operations and customer- 020 8583 6144 • Catering working in public canteen
EDUCATION PARTNER facing services. nicky.bitar@hounslow.gov.uk preparing hot and cold food
Meadow High School 01895 443 310 • ICT working on the ICT Helpdesk, solving
Key vocational skills and work experience FURTHER EDUCATION COLLEGE PARTNER PC issues and issuing equipment
SUPPORTED EMPLOYMENT PARTNERS opportunities offered at the hotel include: West Thames College • Barista serving coffee and handling cash
Education Development Trust and Prospects • Employment Opportunities supporting
• Engineering Daily site patrols and basic SUPPORTED EMPLOYMENT PARTNER people with disabilities to look for paid
SPONSORING/LEAD LOCAL AUTHORITY maintenance tasks Action on Disability employment opportunities
Hillingdon Council • Housekeeping porterage, cleaning • Electoral Services updating databases,
bedrooms and public areas SPONSORING/LEAD LOCAL AUTHORITY managing post and scanning documentation
PLACEMENTS PLANNED 10 • Food and Beverage clearing tables, Hounslow Council • WorkSmart maintaining stationery
restocking items and setting up for next cupboard, delivering equipment and setting
DATE September 2019 to July 2020 service PLACEMENTS PLANNED 12 up meeting room facilities
• Administration sorting credit card receipts, • Reception meeting and greeting visitors to
Applicants need to: data input, printing/laminating documents DATE September 2019 to July 2020 Hounslow Council’s offices, signposting to
• Goods Receiving checking deliveries, relevant areas and providing information
• Maintain appropriate behaviour labelling and storing food items, rotating The vision for future local government in
and social skills in the workplace stock and cleaning food storage areas Hounslow is as a community leader, not simply
• Have independent personal • Leisure reception duties, maintaining a a provider of services. It will continue to be an
hygiene and grooming ability supply of towels, checking and cleaning gym enabling Council, working in partnership with
• Take direction from supervisors equipment, tidying changing rooms the local community, voluntary and statutory
and modify performance • Conference and Banqueting set-up and agencies, and the private sector to maximise
• Be able to communicate effectively clearance of refreshment breaks, restocking social and economic development in the
items and refreshing meeting rooms borough.
6 GUIDE TO SUPPORTED INTERNSHIPS 2019 GUIDE TO SUPPORTED INTERNSHIPS 2019 7
L’Oréal and Hammersmith & Fulham Council will
hold an Open Day. If you would like to attend
please contact Rachel Knight.
PUBLIC HEALTH ENGLAND L’ORÉAL & HAMMERSMITH & FULHAM COUNCIL
The DFN Project SEARCH Supported Internship at Public Health England The Supported Internships at L’Oréal and Hammersmith & Fulham Council
(PHE) Colindale
ADDRESS Their main laboratories and offices at Colindale ADDRESSES Key vocational skills and work experience
Public Health England, 61 Colindale Avenue, offer significant work training opportunities L’Oréal, 255 Hammersmith Road, opportunities offered at L’Oréal and the
London NW9 5EQ in laboratory and facilities management London W6 8AZ Council include:
environments.
CONTACT Hammersmith Town Hall, • Post Room Assistant customer service and
projectsearch@phe.gov.uk Key vocational skills and work experience London W6 9JU daily post
opportunities offered at the laboratories and • Office Administration in various offices
FURTHER EDUCATION COLLEGE PARTNER offices include: CONTACTS including The Mayor’s Office and HR
Barnet and Southgate College Rachel Knight tracking DBS applications
• Glass Preparation assisting in the washing 07910 892 732 • Catering Assistant customer service and
SUPPORTED EMPLOYMENT PARTNER and sterilisation of glassware for laboratory r.knight@wlc.ac.uk stock replenishment
The Tottenham Hotspur Foundation use • Nursery and School Assistant working
• Laboratory Support ensuring laboratory Angie Hincks with children with special needs
SPONSORING/LEAD LOCAL AUTHORITY equipment is calibrated 020 8231 6140 • Receptionist greeting clients
Barnet Council • Audio Visual providing support to the Audio a.hincks@wlc.ac.uk • IT Communications data inputting and
Visual Manager using specialist software to organise
PLACEMENTS PLANNED 10 • Print Room using multifunctional devices FURTHER EDUCATION COLLEGE PARTNER deliveries and pick-ups
and a variety of binding techniques West London College • IT Maintenance Assistant assisting with
DATE September 2019 to July 2020 • Warehouse Operative assisting in the customer enquiries, imaging and setting up
picking of stock for customer orders and SUPPORTED EMPLOYMENT PARTNER computer desks
Application forms should be requested from delivering them Action on Disability • Cleaning Operative maintaining Town Hall
projectsearch@phe.gov.uk and submitted by • Media Preparation packing, cleaning and common areas
29th March 2019 sterilisation of glassware SPONSORING/LEAD LOCAL AUTHORITY • Academy Assistant greeting clients and
• Media Dispatch dispatch of growth and Hammersmith & Fulham Council guests, telephone work, stock replenishment,
Public Health England is established to nutrient media to customers assisting in the salons and maintaining all
protect and improve the nation’s health and • Waste Management collecting and PLACEMENTS PLANNED 12 areas
wellbeing and reduce health inequalities. recording of clinical waste and recycling • Housekeeping Assistant at the Haven
PHE is an executive agency, sponsored by the • Admin Support for procurement functions DATE September 2019 to July 2020 Overnight Facility
Department of Health.
8 GUIDE TO SUPPORTED INTERNSHIPS 2019 GUIDE TO SUPPORTED INTERNSHIPS 2019 9
CHARING CROSS HOSPITAL NORTHWICK PARK HOSPITAL
The DFN Project SEARCH Supported Internship at Charing Cross Hospital The DFN Project SEARCH Supported Internship at Northwick Park Hospital
ADDRESS The Supported Internship at this ADDRESS • Admin Assistant working in a variety of
Charing Cross Hospital, Fulham Palace Road, world-famous general teaching hospital Northwick Park Hospital, Watford Road, departments tasks include data inputting, filing
Hammersmith, London W6 8RF provides a wide variety of training and work Harrow HA1 3UJ and scanning, photocopying, answering the
experience in clinical, administrative and telephone, sorting and sending out post and
CONTACT booking patient appointments
CONTACTS facilities management departments working
Oliver Dixon (Foundation Learning) • Endoscopy Technician systematic cleaning
Sophia Tait with the NHS Trust and its partner Sodexo.
020 8909 6317 odixon@hcuc.ac.uk of highly specialised equipment; computerised
(Curriculum Leader, Supported Learning) tracking of instruments; packing, storing and
College of North West London Key vocational skills and work experience FURTHER EDUCATION COLLEGE PARTNER dispatch
020 8208 5908 opportunities offered at the hospital include: Harrow College • Radiology Assistant logging in patients,
sophia.tait@cnwl.ac.uk contacting wards for the transport of patients,
• Theatre Health Care Assistant cleaning SUPPORTED EMPLOYMENT PARTNERS assisting with preparation for procedures,
Jasmine Giles medical sets and scanning equipment in and Kaleidoscope-Sabre preparing the procedure rooms and equipment
(On-site Lecturer, Charing Cross Hospital) out of theatres • Restaurant Operative restocking of food items,
07860 754 014 • Administration Assistant data inputting, SPONSORING/LEAD LOCAL AUTHORITY clearing and cleaning tables, refilling paper towels,
jasmine.giles@cnwl.ac.uk filing and booking appointments for patients Harrow Council sweeping and mopping, restocking cutlery and
serving customers
• Domestics Operative following infection
PLACEMENTS PLANNED 12 • Domestic Stores Person picking & packing
FURTHER EDUCATION COLLEGE PARTNER control procedures to maintain cleanliness
domestic stock for wards. Packing cages and
The College of North West London on the wards DATE September 2019 to July 2020 delivering stock around the hospital. Keeping the
• Ward Host taking food orders and serving stockroom tidy and helping with regular stock
SUPPORTED EMPLOYMENT PARTNERS patients Northwick Park Hospital is part of London North takes
Action on Disability and Kaleidoscope – Sabre • Back of House Operative packing food for West University Healthcare NHS Trust, one of • Ward Host taking food orders, preparing patient
patients and stock rotation the largest integrated healthcare trusts in the meals, making tea and coffee, following food
SPONSORING/LEAD LOCAL AUTHORITY • Porter transporting patients, operating lifts country. Key vocational skills and work experience safety procedures, cleaning the ward kitchen and
Brent Council and accepting jobs on the intercom opportunities here are: liaising with patient dining staff
• Post Room Assistant sorting and delivering • Patient Dining Operative picking and packing
PLACEMENTS PLANNED 12 post around the hospital • Health Care Assistant Roles these roles are food orders for patient meals, stock rotation,
on wards and in various clinics in the hospital. matching food order paperwork to deliveries
• Store Person managing the stock rooms
Following infection control procedures HCA’s • Porter transporting patients, accepting jobs on
DATE September 2019 to July 2020 on the wards
support clinical staff to carry out patient the radio and via written request forms, moving
observations and checks such as blood pressure equipment
and temperature. They also attend to personal
care needs of patients
10 GUIDE TO SUPPORTED INTERNSHIPS 2019 GUIDE TO SUPPORTED INTERNSHIPS 2019 11
You can download a City and Islington college application form from
www.candi.ac.uk or pop along to any City and Islington Campus. You can
also come along to an open day – contact Jacqui Steel or Nikki Russell for
details of this. Completed application forms can be handed in FAO Jacqui
Steel to the 444 Camden Road campus or scan and email the form to
jacqui.steel@candi.ac.uk or nikki.russell@candi.ac.uk
WEST MIDDLESEX UNIVERSITY HOSPITAL GREAT ORMOND STREET HOSPITAL
The DFN Project SEARCH Supported Internship at West Middlesex GO into Employment – DFN Project SEARCH @ GOSH
University Hospital
ADDRESS We apply a specialist, autism-friendly approach ADDRESS • MRI – Housekeeper cleaning toys and surfaces
Twickenham Road, Isleworth TW7 6AF to support our interns on site, though we are Great Ormond Street Hospital, in the sedation and recovery rooms, topping
open to working with young people with other Great Ormond Street, London WC1N 3JH up trolleys with bandages etc, cleaning kitchen,
CONTACT special educational needs. cleaning and remaking recovery beds, restocking
CONTACT supplies
Neeta Singh
Nikki Russell nikki.russell@candi.ac.uk • Xray – Reception using the Tannoy to announce
projectsearch@queensmill.lbhf.sch.uk Application forms may be requested by
patients, writing the waiting time on the
emailing projectsearch@queensmill.lbhf.sch.uk FURTHER EDUCATION COLLEGE PARTNER whiteboard, handing out family feedback forms
EDUCATION PARTNER City and Islington College to parents and patients, filing
Queensmill School Key vocational skills and work experience • Main Kitchen – Commis Chef, Kitchen
opportunities offered at the hospital include: SPONSORING/LEAD LOCAL AUTHORITY Assistant / Pizza Bar Chef preparing ingredients
SUPPORTED EMPLOYMENT PARTNER Camden Council for soups, pizzas, and items needed for restaurant
Action on Disability • Health Records picking and filing health service, breakfast prep, portioning, helping sort
records PLACEMENTS PLANNED 10 ward orders for patients
SPONSORING/LEAD LOCAL AUTHORITY • Catering Stores picking and packing meals • Outpatients Admin mailing appointment letters,
Hammersmith & Fulham Council and delivering to wards DATE September 2019 to July 2020 photocopying travel forms, checking reception
areas have stationery, inputting data, laminating
• Finance assisting finance team with DB
Applicants must have an EHCP and be 18+. They • Outpatients Clinic Assistant sanitise toys,
PLACEMENTS PLANNED 8+ capture and scanning
will be enrolled as students at City and Islington handing out family feedback forms to patients,
• Ward Host taking patient orders and College. get refreshments out of stock cupboard, assist
DATE September 2019 to July 2020 serving meals playworkers in activities, help open and tidy clinic
• Waste Management removing litter from Applicants who are offered a place must attend rooms, clean trolleys
West Middlesex University Hospital, part of wards and recycling City and Islington College to do a DBS application • Theatres Anaesthetic Stock Room Assistant
the Chelsea and Westminster Hospital NHS • Restaurant Assistant clearing tables and and complete an honorary contract with Great handing out stock lists and collecting and
Foundation Trust, has partnered with Action on trays, restocking, recycling Ormond Street Hospital and have an appointment delivering stock to the Anaesthetic rooms
Disability and Queensmill School, an autism- • Laundry delivering and collecting scrubs and with Occupational Health to prove fitness to work • Catering – Restaurant Catering Assistant
specific provision, to give young people with linens to and from wards with vulnerable children. They must provide proof restocking drinks, sandwiches snacks, stock
autism and learning difficulties an opportunity • Ward Reception administration, filing of 2BCG and MMR vaccinations. take, cleaning tables and serving, helping in the
coffee bar
to develop their skills within a real work records, photocopying, data entry
• Palliative Care – Medical PA organising
environment.
information, sorting leaflets, cataloguing toys,
copying and collating packs of information,
booking meeting rooms
12 GUIDE TO SUPPORTED INTERNSHIPS 2019 GUIDE TO SUPPORTED INTERNSHIPS 2019 13
MOORFIELDS EYE HOSPITAL ST GEORGE’S HOSPITAL
The DFN Project SEARCH Supported Internship at Moorfields Eye Hospital The DFN Project SEARCH Supported Internship at St George’s Hospital
ADDRESS Key vocational skills and work experience ADDRESS St George’s Hospital is one of the UK’s largest
Moorfields Eye Hospital opportunities offered at the hospital include: St George’s Hospital, Blackshaw Road, teaching hospitals. Run by the St George’s
162 City Road, London EC1V 2PD Tooting, London SW17 0QT University Hospitals NHS Foundation Trust,
• Theatres – Healthcare Assistant duties the hospital offers general tertiary care, such
CONTACT include gowning surgeons and cleaning CONTACT as accident and emergency, maternity services
Emma Lord (DFN Project SEARCH Tutor) medical equipment Annie Brine and care for older people and children. As a
emma.lord@candi.ac.uk • Portering transporting patients around the annieb@cricketgreen.merton.sch.uk major acute treatment hospital, St George’s
hospital Hospital also offers specialist care for more
FURTHER EDUCATION COLLEGE PARTNER • Finance Office administration including EDUCATION PARTNER complex injuries and illnesses.
City and Islington College data entry and calling clients Cricket Green School, Lower Green West,
• Moorfields Eye Charity assisting the office Mitcham, London CR4 3AF Key vocational skills and work experience
SUPPORTED EMPLOYMENT PARTNER to prepare for fundraisers and undertaking opportunities offered at the hospital include:
Kaleidoscope-Sabre admin duties SUPPORTED EMPLOYMENT PARTNER
• Costa barista training and using the Action on Disability • Administration photocopying and collating
SPONSORING/LEAD LOCAL AUTHORITY dishwasher to wash the cutlery, cups and training packs
Islington Council plates SPONSORING/LEAD LOCAL AUTHORITIES • Portering moving patients within the
• Domestics following infection control Merton and Wandsworth Councils hospital in wheelchairs or beds
PLACEMENTS PLANNED 12 procedures to keep all areas of the hospital • Children’s Playroom playing and working
clean PLACEMENTS PLANNED 6 alongside young patients
DATE September 2019 to July 2020 • Data Quality inputting patient data and • Reception directing patients to the correct
updating national data systems DATE September 2019 to July 2020 clinics, registering Blue Badges and using the
An Open Evening is planned, followed by a • Executive Office requesting medical notes phone
Recruitment Day where potential candidates for examination • Scanning transferring medical records onto
will be invited to interview and to undertake the computer
some basic skills-based tasks. • Medical Records finding and returning the
files needed for clinics
We work with the interns prior to them joining • Working with theatre porters
to build their skills relating to employment. • Working in M&S retail outlet
Every intern must have an EHCP. Ages: 17-24.
14 GUIDE TO SUPPORTED INTERNSHIPS 2019 GUIDE TO SUPPORTED INTERNSHIPS 2019 15
In April 2019 Kensington & Chelsea Council will
host an Open Day & applications can be made. An
Interview Day will follow in May, and the final 12
interns selected for the September programme
will be notified in June.
ROYAL BOROUGH OF KENSINGTON & CHELSEA PAVILIONS, UXBRIDGE
RBKC Supported Internship programme The Supported Internship based at the Pavilions, Uxbridge
ADDRESS • Library Assistant working with the library team ADDRESS The Pavilions Supported Internship is a retail
Kensington Town Hall, Hornton Street, to ensure the space is tidy and well organised by 18 Chequers Square, Uxbridge UB8 1LN supported internship based 5 days a week at the
Kensington, London W8 7NX checking shelves are well ordered, returning books and partly at Uxbridge Library, Pavilions Shopping Centre in Uxbridge.
to their correct shelves and sorting through old 13-14 High Street, Uxbridge UB8 1HD
CONTACTS stock to be removed from the service Young people wishing to apply will need to
Angie Hincks a.hincks@wlc.ac.uk • Mail Room Assistant responsible for sorting and CONTACT complete the application form found in the
020 8231 6140 delivering all the post coming in and out of the Andrew Wilkinson at Prospects application pack and return by post or email (see
Town Hall, for the various departments in the andrew.wilkinson@prospects.co.uk below).
Rachel Edwards Rachel.Edwards@rbkc.gov.uk Council 07795 114 567
• HR Administration Assistant supporting the Young people who apply will be invited for an
FURTHER EDUCATION AND SUPPORTED HR Recruitment team with the administration in EDUCATION PARTNER interview to discuss the internship with the Pavilions
EMPLOYMENT PARTNERS recruiting new employees Ixion Holdings (Apprenticeship and training team. Parents can attend the Open Day and come
West London College • Property Information Officer collecting and provider, part of the Shaw Trust Group) on the interview day.
Action on Disability recording data about properties managed by
the Asset Management team whilst providing PLACEMENTS PLANNED 6 This is an exciting opportunity giving interns the
PLACEMENTS PLANNED 12 administrative support to the department where opportunity to learn about the different roles in the
necessary DATE From September 2019 retail environment and gain the skills to obtain work
DATE September 2019 to July 2020 • Nandoca all team members at Nando’s start off in retail or related work.
as a Trainee Nandoca where they learn all about ACCEPTANCE AND ELIGIBILITY CRITERIA
ELIGIBILITY CRITERIA the requirements of working at Nando’s and the EHCP may be required. Age group 18-24 • Customer Service responding to customer retail
Aged 18-24. EHC plan. Working around entry skills required from a front of house staff member enquiries, taking payments and operating the till,
1 to Level 1 English and maths. Capable of • Benefits Administrator the Housing benefits For young people interested in applying for the checking and replacing shop stock
travelling independently to their workplace (with team responds to telephone and written queries Pavilions Supported Internship, the application • Business Admin office-based tasks, sending
Travel Training). Aspirations to progress into paid from customers regarding housing benefits claims process will involve the following steps: emails, responding to telephone queries, checking
employment (and this is a realistic outcome after and payments. You will provide efficient and orders and monitoring shop product lines
the 11 month programme). effective administrative support to the housing Please phone or request by email the Pavilions • Warehouse stock control, processing deliveries
benefits team of the Royal Borough of Kensington application pack from supportedinternship-london@ of stock, placing orders, replacing products on the
• Customer Services providing an efficient and and Chelsea prospects.co.uk. Andrew Wilkinson: 07795 114 567. shop floor
effective service to the residents of the Royal • Neighbourhood Assistance Team When requesting an application pack, interested • Hospitality (tbc) making and serving hot and
Borough of Kensington and Chelsea, assisting Administrator this team provide assistance to young people will be informed of dates of Pavilions cold drinks, preparing sandwiches and other cold
them to self-serve. Promoting and supporting the residents on the Lancaster West Estate which Supported Internship Open Days when they can visit foods, taking payments and operating the till,
use of online services, whilst ensuring the best is run by the Royal Borough of Kensington and the Pavilions team and find out more information, cleaning customer areas and washing up and
customer services practices are adhered to Chelsea dates tbc. tidying kitchen space
16 GUIDE TO SUPPORTED INTERNSHIPS 2019 GUIDE TO SUPPORTED INTERNSHIPS 2019 17
We have also had interns working towards a Health In April 2019 Westminster City Council will host an
Care Assistant role where they would be more Open Day & applications can be made. An Interview
involved with patient care and undertaking minor Day will follow in May, and the final 10 interns
clinical tasks such as checking blood sugar, and blood selected for the September programme start will
pressure and attending to some personal care needs. be notified in June.
BARTS HEALTH NHS TRUST WESTMINSTER CITY COUNCIL
The DFN Project SEARCH Supported Internships at Barts Health Westminster City Council’s Supported Internship with City of
NHS Trust hospitals Westminster College
ADDRESSES Barts Health NHS Trust running the DFN ADDRESS A wide range of opportunities will be available
Whipps Cross University Hospital Project SEARCH model in partnership with Westminster City Hall, 64 Victoria Street, through Westminster City Council, providing a
Whipps Cross Road, Leytonstone E11 1NR Whitefield Academy Trust, Kaleidoscope Sabre London SW1E 6QP broad range of experience for interns. Examples
and Waltham Forest Council has established of potential rotations are:
The Royal London Hospital one of the most successful Project SEARCH CONTACTS
Whitechapel Road, Whitechapel E1 1BB internship programmes in the UK. Phil Bunce philip.bunce@cwc.ac.uk • Customer Service and at reception
welcoming residents and assisting them
CONTACTS Key vocational skills and work training Rachel Edwards rachel.edwards@rbkc.gov.uk with access to services
Jamie Bargeman opportunities offered at the hospital include: • Facilities setting up meeting rooms, helping
Whitefield Academy Trust FURTHER EDUCATION COLLEGE PARTNER with repairs and maintenance of office space
07966 181 283 • Administrative managing confidential City of Westminster College • Business Administration IT skills – word
j.bargeman@whitefield.waltham.sch.uk waste, sorting patient notes and making and processing, Excel, organising paperwork,
taking phone calls SPONSORING/LEAD LOCAL AUTHORITY attending meetings
Janet Wingate-Whyte • Technical working in medical engineering Westminster City Council • Post Room responsible for sorting and
Whipps Cross 07947 761 483 and the equipment library delivering all the post coming in and out
• Portering moving patients and equipment PLACEMENTS PLANNED 10 of the Council offices, for the various
Anna Cotton
around the hospital departments in the Council
The Royal London Hospital 07713 688 580
• Ward Based cleaning patient tables, beds, DATE September 2019 to July 2020 • Leisure and Parks opportunities to work in
lights and sinks, and restocking equipment local parks, as well as assistant roles in local
EDUCATION PARTNER
• Ward Host serving and preparing food ELIGIBILITY CRITERIA leisure centres
Whitefield Academy Trust
• Laboratory booking and logging samples Aged 18-24. EHC plan. Working around entry • Café front of house in the café and food
• Kitchen food hygiene, food storage, food 1 to Level 1 English and maths. Capable of preparation in the kitchen
SUPPORTED EMPLOYMENT PARTNER
preparation and cleaning travelling independently to their workplace • Communications IT and administration
Kaleidoscope – Sabre
• Restaurant customer service, cleaning (with Travel Training). Aspirations to progress skills. Supporting the production and
tables and money handling into paid employment (and a realistic outcome distribution of printed and digital
SPONSORING/LEAD LOCAL AUTHORITY
after the 11 month programme). communications
Waltham Forest Borough Council
PLACEMENTS PLANNED 24
DATE September 2019 to July 2020
18 GUIDE TO SUPPORTED INTERNSHIPS 2019 GUIDE TO SUPPORTED INTERNSHIPS 2019 19DYNAMIC TRAINING ROYAL MENCAP SOCIETY
The Supported Internships run by Dynamic Training at Redwood College, Mencap’s Interns and Outcomes programme
Greenford
ADDRESS • Vocational Profiling to work with our ADDRESS This is a bespoke Supported Internship
Redwood College, 485 Greenford Road, tutors and job coaches to find out what job Mencap Centre of Engagement programme and placements are determined by
Greenford UB6 8SR role you would like to do as part of your 123 Golden Lane, London EC1Y 0RT individual learner need and aspirations.
work placement with us. This will include
CONTACT visits to local employers to help you decide CONTACT The Supported Internships are based primarily
Nina Royle 07740 283 011 on what is the best career path for you Jenieve Knowles at employers’ premises.
Nina.royle@dynamictraining.org.uk • CV Writing help you create a CV that best Jenieve.knowles@mencap.org.uk
reflects what you can do, what experience The SI normally lasts for a year and includes
EDUCATION PARTNER you have and how to use this to apply for SUPPORTED EMPLOYMENT PARTNER unpaid work placements of at least six months.
Springhallow School, Ealing jobs or apprenticeships Mencap
• Emergency First Aid a practical course They are intended to support young people
PLACEMENTS PLANNED where you will learn CPR, how to help PLACEMENTS PLANNED with learning disabilities or difficulties to
60 across year with intakes in February, someone who has hurt themselves and A range of placements will be offered move into paid employment at the end of the
June, September and November administer basic first aid determined by individual needs and aspirations. programme.
• English and Maths Skills could include
DATES budgeting and money skills to planning DATE 2019/20 Students complete a personalised study
Our Supported Internships start at different journeys or practising grammar programme which includes the chance to
points of the year, we have availability for • Travel Training you will be supported to be EHCP required and referrals need to be made study for relevant substantial qualifications,
June and September 2019. a safe and independent traveller depending via the Local Authority (Council) where the if suitable, and English and maths to a level
on your individual needs young person is resident. appropriate to them.
There are Open Days and informal visits • What makes a good life finding out what
available at the college. it is to be independent, make friends and be There will be an informal interview with
part of the working community parent(s)/carer(s) and the learner.
All applicants must be aged 16-24. Application • Healthy Living what keeps you healthy and
forms should be requested from and returned what is a balanced diet Referrals must be made by the end of June
to Annette.lafitte@dynamictraining.org.uk • Prevent and British Values what to do if 2019.
you are unsure or don’t feel safe and will
Key vocational skills and work experience include use of ICT and “London Wants You For more information please see Mencap’s
offered as part of the rotations/placements: Alive” campaign ‘Interns & Outcomes’ information brochure
available via the Mencap website.
20 GUIDE TO SUPPORTED INTERNSHIPS 2019 GUIDE TO SUPPORTED INTERNSHIPS 2019 21An Expression of Interest form can be requested from Steps
All Newham residents who are interested can
into Work and we require that this is completed by June 2019.
refer themselves directly to Workplace or
Following receipt of the Expression of Interest forms, applicants
Newham College. The service is only for
who meet the required application criteria will then be invited
Newham residents.
to attend an assessment day and if successful, an interview
in August. Candidates will be required to enrol with Barnet
& Southgate College and start the 12 month programme in
September 2019.
TRANSPORT FOR LONDON (TfL) NEWHAM LONDON
The Supported Internship initiative at Transport for London (TfL) – The Newham Supported Internship Programme (NSIP)
the ‘Steps into Work’ Programme
ADDRESS Several of the placements will be office-based ADDRESS • Library Duties stocking/labelling books,
TfL Offices, 14 Pier Walk, North Greenwich, but there is an opportunity to experience London Borough of Newham, Workplace issuing books, stocking bookshelves, cleaning
London SE10 0ES customer service at a London Underground 112-118 The Grove, Stratford, London E15 1NS bookshelves and other surfaces, issuing library
station (for students 18 years or older). cards, customer care
CONTACT • Catering setting tables, using tills, washing up,
CONTACT Steps into Work is fully supported with job
Joseph Kunyeda restocking fridges with drinks and food, cleaning
Anna Nichol coaching provided by Remploy and Barnet and
020 3373 1101 tables and other surfaces, customer service,
020 3054 2718 Southgate College delivering daily tutorials. Joseph.Kunyeda@newhamworkplace.co.uk clearing cutlery and crockery, labelling food
anna.Nichol@barnetsouthgate.ac.uk • Administration welcoming and directing
stepsintowork@tfl.gov.uk Key vocational skills and work experience Jean Cole guests, answering telephone, booking meetings,
opportunities offered by the programme Jean.Cole@newham.ac.uk dealing with simple requests/enquiries
FURTHER EDUCATION COLLEGE PARTNER include: • Concierge greeting and checking in visitors,
Barnet & Southgate College FURTHER EDUCATION COLLEGE PARTNER directing visitors or deliveries to relevant car
• Computer Skills general use of Microsoft Newham College of Further Education parks, patrolling the building, monitoring CCTV
SUPPORTED EMPLOYMENT PARTNER Office, Excel & PowerPoint and the internet in the control room, customer service
Remploy • Customer Service meeting and greeting SUPPORTED EMPLOYMENT PARTNER • Records/Data collecting old records from
Newham Workplace, London Borough of Newham archives, locating reference numbers and details
visitors and helping them with enquiries
of records, data entry
PLACEMENTS PLANNED 12 • Administration photocopying, attending
PLACEMENTS PLANNED 51 places (only for • IT Support printing and typing, emailing
meetings, sending and receiving emails residents of Newham), spread over 4 sites colleagues, booking surgeries for equipment
DATE September 2019 to August 2020 • Organisational Skills stock taking and service/management, data entry, customer
managing stock levels of certain resources ELIGIBILITY CRITERIA service
TfL’s Steps into Work programme is designed • Team Working and Problem Solving This programme is available to all young people • Reception managing meeting rooms bookings,
to give young people 16 years + with learning collaborating with others to undertake aged 18 – 30 years old resident in Newham with customer service, reporting any faulty items,
disabilities or on the autism spectrum the and complete tasks health and social care needs (learning disabilities, Health and Safety risks, checking meeting rooms
opportunity to gain practical experience in • Communication skills in the professional autism, physical and sensory impairments, mental and restocking stationery items
the workplace, whilst learning and developing environment health and other long-term health conditions) who • Others include grounds maintenance and
valuable skills needed for any employment. require support to gain and or sustain employment. gardening, porter, nursery, post room and post
delivery, care assistant, stores management,
The one year programme offers a great
NSIP offers work experience to young people and ward matron roles, messenger, printing and
opportunity to study for a BTEC Level 1 work
adults at Newham Council to prepare for, gain and typing, shop assistant
skills qualification, including gaining real life maintain paid or self employment.
work experience in unpaid placements within
Transport for London.
22 GUIDE TO SUPPORTED INTERNSHIPS 2019 GUIDE TO SUPPORTED INTERNSHIPS 2019 23The West London Alliance (WLA) is a partnership between the seven West London local authorities of Barnet, Brent, Ealing, Hammersmith & Fulham, Harrow, Hillingdon and Hounslow. With over 20 years’ experience in partnership working, the WLA is committed to an enduring programme of collaboration and innovation to improve outcomes for the residents and businesses of West London. For further information about our programme please contact the WLA Supported Internship team at: info@wla.london www.wla.london Follow us on Twitter @WLA_tweets The West London Alliance is very appreciative of the support which the following organisations are providing to the West London Supported Internship Programme, in addition to the companies and organisations specifically featured in this Guide: With thanks to West London College for once again hosting the West London Supported Internship Fair, on 7th February 2019 at Hammersmith & Fulham College.
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