MHA on the BBC Our 'outstanding' homes
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Summer 2019 – Issue 44
Our MHA on Live at Home
‘outstanding’ the BBC transformations
homes
Page 4 Page 6 Page 8
Heart&Soul
MHA
Epworth House, Stuart Street, A foreword from
our CEO, Sam
Derby DE1 2EQ
Phone: 01332 296200
Fax: 01332 296925
www.mha.org.uk
be strengthened. As you will read
MHA is an award-winning charity throughout these pages, the focus in
helping to improve the lives of this edition is upon that unwavering
over18,000 older people across commitment to the quality of care
Great Britain every day. We offer
connected care and support and support we seek to offer,
through our specialist care homes, promoting wellbeing and enabling
thriving retirement living and vibrant people to live later life well.
community groups.
It’s a commitment that, over the
MHA delivers a range of high-quality Sam Monaghan, MHA CEO
last year, has seen 91% of our care
services to more than 18,200
individuals: homes and the care provided in our
In my last foreword for our housing schemes rated as ‘good’ or
• Over 10,500 older people
supported through 62 Live at Heart & Soul magazine, I ‘outstanding’ by regulators covering
Home services in the community had just embarked on my England, Scotland and Wales.
• Around 2,500 older people living journey as CEO for Methodist More recently, we were also proud
independently in 72 retirement Homes (MHA). Now, over a to have been independently assessed
living communities with flexible year into the role, I have been as one of the best performing
support and personalised care, with able to see at first hand the providers in the sector by the ‘Your
a further seven sites in development
difference we are making to Care’ survey, with our residents
• Almost 5,000 older people living in the lives of so many of the rating their satisfaction as 97%. In
90 care homes - residential, nursing
and specialist dementia care
people we work with and to addition we have been named in the
witness the dedication of our top 20 care providers as rated by
Our services are provided thanks to
7,000 dedicated staff and enhanced by colleagues, volunteers and carehomes.co.uk, an independent
the commitment of 5,000 volunteers. supporters. rating and review provider.
As a charity, our mission is to enable
people to live later life well. Methodist From the outset, it was clear that This is testament to our fantastic
Homes (MHA) is Registered as a the quality of our care and support colleagues working in our care
Charity in England and Wales – No across our homes and schemes homes, retirement communities
1083995. was so person-centred and and Live at Home groups across
compassionate. Now, having visited Great Britain, positively affecting the
over 70 of our services, those initial lives of over 18,000 people in later
Follow us on:
perceptions have only served to life every year. It’s also a reflection
2 Summer 2019
Issue 44
of the dedication to our cause and
the values of those who work for,
volunteer and support MHA, putting
the individual and their needs at the
heart of everything we do.
It’s our cause and values that have
sustained MHA from its beginnings
and I was fortunate enough to join the
organisation whilst celebrating our 75th
year. As well as a time for celebration,
my first 12 months were also a time MHA coffee morning with residents
for reflection and planning for our new
MHA in your community
strategy, which has recently launched
in April for 2019-2024.
Entitled One MHA, our strategy One of the core objectives hold a weekly coffee morning.
will see us focus on connecting our of our new strategy is ‘MHA Held at Assisi Place it caters for
communities and services to better in Community’, this means all its residents; and community
enable people to live later life well. making stronger connections group members who are taken
We will continue to prioritise high between our services in their there in a minibus. This allows the
quality standards across our homes communities bringing people we Live at Home group and Assisi
and schemes; provide services which care for, together. Place residents to come together
nurture mind, body and spirit, like to socialise together, creating and
Our strategy will lead to further nurturing new friendships, enabling
chaplaincy and music therapy; and work with the Methodist
ensure the organisation’s financial them to live later life well.
Church, other denominations,
resilience through the increased wider faith and community We would love to see more of our
efficiency of our infrastructure. groups. This means even more services better connected and
support is available from a wide working together. We want this
In our next edition of Heart and
range of community services for to enable our staff, residents and
Soul set to be released in autumn
our residents and members. members to feel more connected
2019, we’ll be focusing on our
to MHA and one another,
strategy in more detail, and the An example of people within providing an even better level of
progress we have made across MHA working together, is the care at every stage of later life.
our strategic objectives in the South Leeds Live at Home
time since the launch. group and our retirement living
community Assisi Place who
Sam Monaghan, MHA CEO.
3
Heart&Soul
Our commitment to Our
providing the highest ‘outstanding’
quality of care homes:
At MHA, we are passionate about providing quality
and specialist care for all our residents. Our recent Briar Hill House, Rugeley
Quality Care Commission (CQC) scores have boosted
our percentage of ‘outstanding’ and ‘good’ homes to Fitzwarren House, Swindon
91% (as of March 2019). Morel Court, Penarth
Two MHA care homes Briar second time running. (Care Inspectorate Wales)
Hill House and Star Hills, Inspectors told Starr Hills Starr Hills, Lytham St Annes
have been recognised as “There was a strong recognition
‘outstanding’ by the CQC, The Martins, Bury St Edmunds
that people were treated as
bringing the number of our individuals. All residents and Willersley House, Hull
homes with this rating to six. relatives spoke highly of the
Briar Hill House in Staffordshire caring attitude of staff”. standard of care creating a safe and
has had their quality rating lifted These achievements reflect welcoming environment to help
from good to ‘outstanding’ in their our dedication to raising the people live later life well.
recent inspection.
The CQC inspection team for Briar
Hill House said: “People received
extremely caring and kind support
from staff”.
A huge congratulations to our Starr
Hills care home in Lytham St Annes,
becoming MHA’s first care home to ‘Outstanding’ celebration at Starr Hills, Lytham St Annes
be classed as ‘outstanding’ for the
Care homes across the country will be opening their doors on 28 June for National Care
Home Open Day. To find out what makes MHA care homes special, visit our website and
search for your local MHA care home to visit an open day.
4 Summer 2019
Issue 44
A spotlight on ‘outstanding’ Care home
homes Briar Hill and Starr Hills residents
Briar Hill House have planted a Magnolia tree with the have their say
residents to mark their ‘outstanding’ result. Resident
Glenys Attridge, said “Briar Hill is a very friendly home, Now in its seventh year, the
I love chatting to other residents. My family feel at Your Care Rating survey is the
ease here when they visit. My daughter says she can country’s largest independent
sleep easy at night knowing I am so well looked after. survey of care home residents.
This home is well organised with entertainment, The nationwide survey gives
celebrations and activities. All staff work hard to make residents a voice, putting
this home what it is and to make sure we are happy their care at the heart of
and comfortable”. understanding more about
how well care homes perform.
David and Pearl are new residents at Starr
Hills and in a few months since moving Overall, MHA received a resident
in, they already “think of Starr Hills less satisfaction rating of 97%, a 1%
of a place of lodging, and more like a increase on last year’s scores. Top
family home”. Pearl made a speech at a scorers were Cedar Lawn in Stratford
celebratory party, (pictured left) where she upon Avon, Willesden Court in
said, “Starr Hills is a lovely place to live, the London, Claybourne in Stoke on Trent
care is outstanding, but good care comes and Lower Johnshill at Auchlochan
from the top, the manager, and it shows.” Garden Village in South Lanarkshire.
They all scored an impressive 980 or
Top right image: Briar Hill House plant their ‘outstanding’ tree with residents above, out of 1,000.
Bottom image: David and Pearl celebrating at Starr Hills
You can visit www.yourcarerating.org
to see this year’s results for every care
MHA in the Top 20 list from independent site home. The website also shows how
homes that took part in the survey last
The leading independent care home reviews site, carehome.co.uk, named year performed. We’re really proud
MHA as one of the Top 20 Large Care Home Groups 2019, as well as 19 of its that our residents have rated MHA
homes receiving regional awards. care so highly, but we will not be
complacent; next year we will aim to
The awards are based on reviews of care homes written by their residents, do even better.
as well as their relatives and friends, with thousands of homes battling it out to
make it into the Top 20 for each of the 12 regions.
5
Heart&Soul
Our have been noticeably reduced.
Chris and our team of music
therapists across the UK cannot
Dementia provide these services without
support from people like you.
Choir For more information about
music therapy, visit mha.org.uk/
You may have seen our musictherapy
own Weston Queensway Our Dementia Choir This vital work cannot continue
resident, Eileen Pegg with Vicky McClure
without your support; it is because of
alongside Vicky McClure people’s generosity that we are able
in a BBC documentary therapist, I’ve seen time and time to provide music therapy sessions
which highlighted the again how music drastically helps to free of charge for those living with
importance of music for reduce the anxiety and agitation that dementia in our care homes.
those living with dementia. dementia can cause”. Through the
To support our Music Therapy
Line of Duty actor Vicky McClure unique interaction of almost 11,000
Appeal please contact the fundraising
has been exploring the impact that music therapy sessions each year,
team on 01332 22 1883 or email:
music can have on people living our award-winning therapists have
fundraisingenquiries
with dementia. The two-part BBC been able to reduce the isolation
@mha.org.uk.
One documentary Our Dementia and symptoms of dementia for so
Choir with Vicky McClure, shows many of our residents, as well as
Vicky forming a choir of people of helping our colleagues to continue
different ages living with various enhancing the quality of later life.
forms of dementia. We’re proud to be a leading provider
The documentary shows the of music therapy in dementia care.
We’ve seen first hand how it can
power of music therapy and how
it has been proven to alleviate the unlock special memories and help £35
our residents express emotions and Can provide a 1-2-1
symptoms of dementia. Getting a music therapy session
person living with dementia involved feelings. Our music therapy aims to
with music, be it singing, playing stimulate cognition, helping to reduce
symptoms associated with dementia.
£65
simple percussion instruments or Can provide a group
just responding to musical cues, can music therapy session
For someone like Eileen, this simple
have staggering results. human interaction is a huge relief
and an enormous joy. Since she
£205
Chris Wilson, MHA music therapist Can fund a music
says, “through my work as a music started music therapy, Eileen’s therapist for a day
feelings of anxiety and agitation
6 Summer 2019
Issue 44
Music for Reclaiming The Wilderness
Dementia Tucked behind Hall Grange
Not only has MHA been working care home in south London
with the BBC on the dementia choir is a historical and
documentary, we’ve also recently horticulturally important
hosted BBC Radio 6 Music and TV seven-acre garden which is
presenter Lauren Laverne for a being brought back to life.
‘Music for Dementia’ photo shoot at
our Hall Grange care home. MHA secured funding from the Artistic impression of the green
Big Lottery Heritage Fund and classroom for The Wilderness
Lauren is the new ambassador for the Garfield Weston Foundation to
‘Music for Dementia’ campaign, which restore the over-grown site for the participate in a variety of wildlife
follows a major report into the effects benefit of residents, their families activities in this building, including:
music therapy has on people living with and the local community. build a frog and toad abode, build a
dementia and which MHA had input to. bee B&B, give a hedgehog a home
The garden was originally created by and bushcraft sessions.
The ‘Desert island Discs’ presenter
the Rev William Wilks, a former vicar
was able to take part in a one-to-one
of Shirley, Secretary and Fellow of The cost of the Outdoor Classroom
music therapy session with resident
the Royal Horticultural Society from to equip and build is £18,000.
June and MHA music therapist Clare
Barone. Lauren also joined residents 1888 to 1920 and the creator of the
world-famous Shirley poppy – now Could you be part of this
at the home for a group music therapy
used as the symbol of Croydon. transformation by supporting the
session and was able to witness first
hand, the power music therapy has on building of this classroom with a
The project will provide new facilities financial gift? All support will enable
people living with dementia.
within the Wilderness for staff, residents and community groups to
volunteers and school groups to use. enjoy this special space.
We are currently fundraising for an
Outdoor Classroom to be included To keep up to date with The
on the site. This will provide school Wilderness news, visit
groups with a dedicated space to mha.org.uk/wilderness
Lauren Laverne took part in music use and learn about the horticulture,
therapy sessions at Hall Grange ecology and history of the site. To support The Wilderness, please
contact 01332 22 1883 or email:
For more information about fundraisingenquiries
Residents, community groups
music therapy visit mha.org.uk/
and families will also be able to @mha.org.uk.
musictherapy
7
Heart&Soul
Bradford Live at Home
goes from strength to strength
Our Live at Home
communities are helping
people in later life to maintain
their independence by taking
part, supporting or leading
a range of different groups,
clubs and activities in the local
area. Our groups provide
volunteer-led befriending
services, offering support and
companionship to help people
to live later life well.
Bradford Live at Home was formed Bradford Live at Home members
in 2016 and has recently welcomed
its 1000th member. This huge Members can benefit from support to older people in each constituency
milestone emphasises the fantastic with accessing transport, locally in Bradford. Each hub will offer a
work the group does in supporting organised social activities as well choice of services designed and
older people in the community. as the opportunity to forge new chosen by the older people in the
friendships. and create their own local community. These include
Bradford Live at Home recently
social groups. coffee mornings, craft groups, lunch
won funding from the National
clubs, exercise sessions etc.
Lottery Community Fund, Bradford Members will also be able to
Council and the People’s Health access telephone support on any Each hub will have its own
Trust. This new stream of funding day of the week, regardless of transport provision to ensure that
will enable the group to open five whether the community based hub we can support people with poor
new community hubs to extend the is running that day. The activities mobility to still play an active part
support that they offer. are designed and delivered by the in community life.
people that use them.
Live at Home connection hubs aim To support our Live at Home
to provide a wide range of activities Julie Maude, Live at Home Bradford groups and to find out about
to older people; the services are Manager said, “The Live at Home your local scheme, visit
flexible, versatile and individually connection hubs have been set up mha.org.uk/liveathome
tailored to suit local needs. to ensure that we can offer support
8 Summer 2019
Issue 44
Transformation in Derby
NHS staff pledged their time that the older people of Spondon Live at Home Area Manager
to help Derby Live at Home and the surrounding areas are going Sue Meehan says “Thank you
staff spruce up their activity to be able to utilise a great venue so much to the NHS team who
space. Corporate sponsors for various different activities. gave a day of their time to help
Dulux donated the paint transform Derby Live at Home,
which was used to create The NHS team helped by painting we couldn’t have done as much
the seaside theme, reminding walls, fences and doors, constructed work as we did without your help.”
our members of childhood furniture, and put up bunting,
trips to the seaside. made especially for the day. The If you would like to volunteer at
transformation was amazing and their your local Live at Home scheme,
The support from the NHS help is much appreciated. We look email our volunteering team at
Business Services Authority means forward to working with them more volunteering@mha.org.uk
in the future.
Men’s shed for
Auchlochan Garden Village
The Men’s Shed concept The group at Auchlochan visited
started in Australia many years an existing shed group in Dalbeatie, Men’s shed in Dalbeatie, Scotland
ago. It has since made it to the Scotland.
UK and Ireland, including many exciting time for Auchlochan Garden
They have general woodwork, bike Village as their recent TV advertising,
of our care homes, retirement maintenance, printing, wood carving
living and community groups shown in Scotland has been
and much more. Marketing Specialist
and more recently, Auchlochan at Auchlochan, Helen Taylor enjoyed shortlisted for the ‘Best Low Budget
Garden Village. the visit and said “There was such a Use of TV’ award at the prestigious
buzz about the place, everyone was Thinkbox TV Planning Awards later
The idea of Men’s Sheds are this year.
member-led groups within a working on something and getting
a real sense of achievement from
community providing an enjoyable If you are interested in setting up
what they were doing and building
way to socialise with others who your own Men’s Shed then take a
friendships along the way.”
share similar interests, stay active and look at the Shedding Association
learn or pass on skills. Starting the group comes at an website www.menssheds.org.uk
9
Heart&Soul
Leaving a gift
that makes a difference
The new minibus has two additional
seats which has increased capacity,
enabling even more people to
benefit. It also means the community
group can allocate a space to a
volunteer offering extra support for
those who may need it. The vehicle
also comes with a rear lift for those
members with increased needs.
Each gift be it small or large makes a
huge impact to the support we can
give to older people. Just 1% of an
estate could make a huge difference.
Legacy Manager at MHA, Richard
Sproson says, “Choosing to leave
a gift in your Will gives comfort to
Horsforth Live at Home groups and scenic drives aimed people who know that they’re paying
community group has at members with limited mobility for vital services that’ll help future
unveiled its brand new who find it difficult to get out of generations to live later life well.
minibus thanks to a generous their home. We’re grateful for any amount, every
gift left to MHA in a Will. gift really does make a difference.”
The generous gift enabled the
The minibus provides a variety community group to complete their Please contact Richard for further
of trips each week including fundraising for a new minibus. Sally information about leaving a gift in
transport to Horsforth Live at Metcalfe, Manager of Horsforth your Will or to request details of
Home sessions and ‘essentials’ Live at Home, said, “We were our Free Wills scheme – which
shopping. having to cancel outings and offers the chance to have your
shopping trips at the last minute, Will written at no cost to you by
It is also used for day trips including both causing disappointment and a local solicitor – please phone
leisure shopping trips, outings also inconvenience in the case of 01332 221651 or email
to museums and other places of ‘essentials’ shopping as members richard.sproson@mha.org.uk
interest, as well as two walking can be dependent on this service.”
10 Summer 2019Issue 44
Upcoming events
Ready for a challenge? We if you have your own place in an
have a variety of fundraising event and would like to raise funds
events to suit all. Your for MHA, contact the Community
support will help us continue Fundraising team. They will provide
our vital work across the UK. you with event information and
fundraising tips, to help you reach
Our fundraising team will help you your goal.
reach your target and support you
all the way.
Find an event that’s right for you Walter Hall
lectures
and be part of something special.
Visit our events website
www.bestforages.com/events
Our first of four annual lectures will
For more information about any be held on Wednesday 23 October
of our events, please email the from 6pm-9pm at Methodist
Community Fundraising team at Central Hall, Aylesbury Room,
events@mha.org.uk or call London SW1H 9NH.
01332 221952.
If you would like to hear about local
fundraising events in your area or
Prudential Ride London 100 4 August 2019
Bournemouth Pier Zipline 10 August 2019 The Rt Hon. Lord David Willetts,
Great North Run 8 September 2019 former Government Minister and
National 3 Peaks Challenge 4-6 October 2019 current Executive Chair of The
Resolution Foundation, will give
Bournemouth Supersonic 10k 5 October 2019
the lecture. Lord Willetts chairs
Royal Parks Half Marathon 13 October 2019 the Intergenerational Commission
Great South Run 20 October 2019 which explores questions around
Brighton Marathon 2020 19 April 2020 intergenerational fairness.
Virgin Money London Marathon 2020 26 April 2020 For more information and to get
your ticket visit:
mha.org.uk/lectures
11Helping people live later life well
Your support will enable our critical services to continue, helping people to live later life well.
Thank you for your support.
One off donation
I would like to make a donation of £ to MHA today. Please make cheques payable to ‘Methodist Homes’.
Regular gift
I would like to donate £ Monthly Quarterly Twice yearly Annually
When would you like to start your donations?
Date (please allow a start date at least six weeks from now) ‘Help us to make
Your account number a real difference’
Your bank sort code Your bank name
Your bank address
Payable to: Barclays Bank plc, Midlands 1, 1 Churchill Place, Canary Wharf, London E14 5HP
For the credit of: Methodist Homes – Charitable Income Account / Acc Number 10053139 / Sort Code 20-05-85
I would like to Gift Aid my donation to MHA and any donations I make in the future. I am a UK tax payer and
understand that if I pay less Income Tax and/or Capital Gains Tax than the amount of Gift Aid claimed on all
my donations in that tax year it is my responsibility to pay any difference.
I would like to know more about leaving a gift in my Will.
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To help us continue our work, we need to keep in touch with you. Please tick if you would like to be contacted by:
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MHA will not pass your details on to any other organisation and you can opt out at any time by emailing supportercare@mha.org.uk
or calling 01332 296200. If you would like to hear our news, have your say and/or support our appeals please actively
‘opt in’. It is important to remember without your consent MHA will not be able to contact you. Our Supporter Privacy
Notice can be found at www.mha.org.uk/privacypolicy or a copy can be requested using the contact details below.
Please return this form to: MHA, Epworth House, Stuart Street, Derby DE1 2EQ
Registered as a charity in England and Wales –No 1083995You can also read
