HSBC ESG CONFERENCE FRANKFURT - 4 February 2020 - Metro AG

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HSBC ESG CONFERENCE FRANKFURT - 4 February 2020 - Metro AG
HSBC ESG CONFERENCE
FRANKFURT
4 February 2020
HSBC ESG CONFERENCE FRANKFURT - 4 February 2020 - Metro AG
OUR STRATEGY AND PURPOSE ARE BUILT ON A
SUSTAINABLE BUSINESS MODEL

        Becoming the partner of choice for our customers…
        Addressing customers’ needs through a full suit of wholesale products, services and solutions

        …developing business together
        Building new opportunities for customer interaction and service, business improvement,
        sustainability and innovation

        …and having sustainability as a prevailing business principle
        From a supplier to the day to day operations of the customer

 04/02/2020   © METRO AG | HSBC ESG Conference
HSBC ESG CONFERENCE FRANKFURT - 4 February 2020 - Metro AG
OUR AIM: 360° EMBEDDING INTO OUR CUSTOMER’S
ECOSYSTEM
PARTNER OF CHOICE BY ANTICIPATING CUSTOMERS’ CHANGING NEEDS
                                                                                                 Products

                                                                                                Marketplace

                                                  …whose businesses are supported
METRO aims to be a “partner like                                                       …by addressing all their needs
                                                    by global megatrends and
   no other” to Horeca and                                                           through a full suite of wholesale
                                                      exposed to technology
      Trader customers…                                                             products, services and solutions
                                                           disruption…

  04/02/2020   © METRO AG | HSBC ESG Conference
HSBC ESG CONFERENCE FRANKFURT - 4 February 2020 - Metro AG
WE SERVE THREE CUSTOMER GROUPS, WITH A FOCUS
ON HORECA AND TRADER
                                                   Strategic

   Horeca                                                      Trader                            SCO

Hotels, Restaurants & Caterers                            Independent grocery stores           Service companies and offices as
and other hospitality businesses such                     as well as wholesalers, kiosks and   well as institutions typically small to
as Cafes, Bars and Canteens                               convenience stores                   medium size

Customers are predominantly                               METRO helps to compete against
independent with single or few                            franchised operations to keep
locations                                                 diversity of food culture alive

Sales (% of total)
                      48%                                                 22%                                  30%
  High margin, service oriented                                Mid-to-low margin, no frills       High margin, opportunistic

   04/02/2020   © METRO AG | HSBC ESG Conference
HSBC ESG CONFERENCE FRANKFURT - 4 February 2020 - Metro AG
WE EXTEND OUR SUSTAINABILITY PRIORITIES TO
OUR CUSTOMERS
                                                 Food waste                 Other waste                   Renewable energy

                                                                                                                             Pesticides?

                                                                                                                             High welfare meat?

                                                                                                                             Local / regional?

                                                                                                                             Traceable?

                                                                                                                             Plant based meat?

    Plastic?                                           Social engagement?                 Healthier product?

    Recycled?                                          Local community?                   Clean label?

 04/02/2020   © METRO AG | HSBC ESG Conference
HSBC ESG CONFERENCE FRANKFURT - 4 February 2020 - Metro AG
WE OBSERVE 12 TRENDS IN HOSPITALITY/
WHOLESALE WITH CLOSE LINK TO SUSTAINABILITY
           Convenience                                      Protein                                          Creating Identity                            Better Meat
           The canned ravioli are in                        Protein-rich foods have                          Food satisfies many more                     Besides organic and regional,
           crisis. Convenience food                         outgrown the body-                               needs than satisfying                        new meat trends are
           in general is booming                            builder scene and have                           hunger. A good brand                         establishing themselves. First:
           anyway. The offer grows                          become mainstream. No                            also offers orientation                      We consume less but high-
           and evolves.                                     supermarket can do                               today - identity and                         quality meat. Secondly, meat
                                                            without it anymore.                              recognition in society.                      substitutes are getting better.

           Free-From Food                                   Functional Food                                  Regional Food                                Plant Protein
           Less is more. This is not                        The trend towards self-                          If the Germans can buy                       Veggie and protein trend
           necessarily true for the                         optimization has long                            fruit and vegetables                         merge: The result is an
           amount of food, but for the                      arrived at the                                   then preferably regionally                   ever-increasing range of
           number of ingredients.                           supermarket: Functional                          and seasonal. Unless it's                    foods with natural or
           The shorter the list of                          Food is supposed to do                           about avocados or                            added plant protein.
           ingredients, the better.                         more than just feed you.                         pineapples.

           Sustainable                                      Country Specific                                 Production                                   Brand with
           Production                                       Kitchen                                          Patterns                                     Purpose
           Sustainability is one of the                     Exotic food is becoming                          It all depends on how it's                   A modern brand needs a
           big trends that summarizes                       more and more common                             prepared: Hand stirred,                      purpose, something it stands
           many of the smaller trends.                      among Germans. The                               slowly baked or cold                         for. In this way it gives the
           Manufacturers are                                manufacturers adapt                              pressed describe the                         consumers feel good and
           increasingly selling their                       themselves with                                  next step in the evolution                   differentiate themselves from
           customers a good feeling.                        appropriate                                      of food.                                     the competition.
                                                            offer.

Icons: www.freepik.com/
Source: https://portal.argusdatainsights.de/web/open/dokument/name/0/84735.15eba75004c38ec92eebef19fb78204d88d89269.pdf/1?path=84735%2FExp%2FTreffer%2F

   04/02/2020    © METRO AG | HSBC ESG Conference
HSBC ESG CONFERENCE FRANKFURT - 4 February 2020 - Metro AG
PROVIDING SOLUTIONS TO OUR CUSTOMERS TO
OPERATE MORE SUSTAINABLY
 DiSH

Digital membership-based platform for
METRO customers

The platform offers digital tools, step-by-step
instructions and helpful tips & tricks around
restauranteurs daily business as well as
registration for local events and network with
other restaurant operators

Benefit for customer
Improve digital visibility and work more
efficiently
Network with peers

Contribute to sustainable consumption
 Strengthen local communities

  04/02/2020   © METRO AG | HSBC ESG Conference
HSBC ESG CONFERENCE FRANKFURT - 4 February 2020 - Metro AG
WE HAVE CLEAR SUSTAINABILITY PRIORITIES IN LINE
WITH OUR STRATEGY

                       OUR ORIGIN IS
                                                 WHOLESALE   IS THE FUTURE…

 04/02/2020   © METRO AG | HSBC ESG Conference
HSBC ESG CONFERENCE FRANKFURT - 4 February 2020 - Metro AG
SUSTAINABILITY PRIORITIES
ENVIRONMENT
  Priorities                                            KPIs to measure it

Climate Change                                                                                             Greenhouse gas emissions1
                                                                                                                   376
• METRO invests in energy efficiency, conserves        Reduce our carbon footprint by 50% by
                                                                                                                             267

  resources and avoids waste                                           2030
• METRO supports customers in doing the same
  triggers the true leverage for change                                                                           2011
                                                                                                                Base year
                                                                                                                            2018/19

Food waste
• Wasting food means wasting valuable resources.
  Being united with our customers in the obligation                   Reduce food waste by 50% by 2025
  to protect our resources as they are our core
  business
• METRO supports customers in using solutions to
  save resources and costs and do good at the
  same time
                                                                    Save 300t of plastic waste by 2023 and
Packaging and Plastic                                                     100% FSC and PVC phase out
• Own brand packaging not only meets the high
  quality and hygiene standards but also is aimed
  to reduce the environmental impact during a         1Greenhouse   gas emissions in kilograms of CO2 equivalent per square meter
                                                      of selling and delivery space
  product’s entire life cycle
  04/02/2020   © METRO AG | HSBC ESG Conference
HSBC ESG CONFERENCE FRANKFURT - 4 February 2020 - Metro AG
SUSTAINABILITY PRIORITIES
ENVIRONMENT EXAMPLES
    Climate change                                               Food Waste                                                  Packaging and plastic

                                                                                                                            Packaging
Zero Emission Store                                            TooGoodToGo
                                                                                                                            in Own Brand

First Zero Emission store opened                              6 METRO countries1 promote the                               In 18 countries2 optimization of
in St. Pölten / Austria: Wood                                 TooGoodToGo app to their                                     the packaging materials (approx.
construction (FSC criteria, regional                          customers and sell surplus food                              11.000 SKUs) as well as their
wood, fully recyclable), low energy                           from stores or store canteens in                             impact on the environment either
consumption (New refrigeration                                order to reduce shrinkage/left over                          by abandonment, reduction, reuse,
technology, air vent system)and                               food                                                         recovery or recycling
solar energy (Photovoltaic system,
energy-self-sufficient)                                       Benefit for customers
                                                              • Minimizing food waste in own                               Benefit for customer
Benefit for customers                                           operations of customer  safe                              • Less waste to dispose  reduce
• Reducing their own footprint                                  costs for disposal                                           waste disposal costs
  while shopping                                              • Receive money for food that                                • Protect resources & reduce your
• Preference of local suppliers with                            otherwise would have been                                    environmental impact
  local assortment                                              thrown away                                                • Positioning as sustainable actor
1   France, Spain, Italy, Germany, Netherlands, Belgium
                                                                                                                             in society
2   France, Italy, Spain, Poland, Czech Republic, Slovakia, Germany, Hungary, Croatia, Portugal, Turkey, China, Bulgaria, Austria, Serbia, Ukraine, the Netherlands, Russia

    04/02/2020   © METRO AG | HSBC ESG Conference
SUSTAINABILITY PRIORITIES
ENVIRONMENT/SOCIAL
    Priorities                                                                                KPIs to measure it
Raw material sourcing
• Our customers should be able to shop with us in                                                            Source sustainable soy 100% by 2025
  good conscience. METRO is committed to
  minimising the use of raw materials and
  resources while simultaneously respecting and
  protecting people, animals and nature
Organic and responsible products                                                            Source sustainable palm oil focusing on our own brands 100% by
                                                                                                                         2020
• Organic and responsible products are at the core
  of transforming the world’s challenges around
  sustainable consumption and production into
  opportunities
                                                                                            Use sustainable paper and wood for our own brands and own use
Conscious proteins                                                                                                 100% by 2020
• METRO stands for innovation and transformation
  with next generation food (NX food)1 in order to
  pioneer and drive change towards more
  sustainable consumption and production                                                    Provide regional, local and fair traded as well as animal-welfare-
                                                                                                                  considered products

1   NX Food – A hub of METRO, operating in the field of food innovation and food tech https://nx-food.com/

    04/02/2020   © METRO AG | HSBC ESG Conference
SUSTAINABILITY PRIORITIES
ENVIRONMENT/SOCIAL EXAMPLES
     Raw material sourcing                                        Organic product                                             Conscious proteins

    Implementing                                                Promoting fair-trade
    Sourcing policies                                                                                                       Beyond Meat Burger
                                                                article under Own Brand

Further implementation and actions                              Rioba fair-trade coffee launched in                          Roll-out of plant-based burger made
of sustainable sourcing policies in                             2016 in 8 METRO Countries1                                   from pea protein. Rolled out in 15
34 METRO Countries                                                                                                           METRO Countries2
                                                                Benefit for the customer
Benefit for the customer                                        • Differentiating from competitors                           Benefit for the customer
• Transform assortment to more                                    when offering the product                                  • Get ready for consumers’
  responsible products                                          • Offering healthier and better                                expectation and meet consumers’
• Meet consumers demand                                           taste of products                                            needs
                                                                                                                             • Differentiating from competitors
Driving change in sustainable raw                               Contribute to promoting sales of                               when offering the product
material production through                                     responsible products
collaboration within the whole value                            Support fair working conditions for                          Save resources: 99% less water /
chain.                                                          workers in supply chain                                      93% less land / 90% fewer
Striving for environmental and                                                                                               greenhouse gas emissions / 46% less
social sustainability                                                                                                        energy than for traditional meat
1   Germany, Poland, Czech Republic, Romania, Slovakia, Ukraine, Serbia, Croatia
2   Spain, Romania, Portugal, Poland, the Netherlands, Italy, Hungary, Germany, Czech Republic, Slovakia, Croatia, Bulgaria, Belgium, Austria, Serbia

     04/02/2020   © METRO AG | HSBC ESG Conference
SUSTAINABILITY PRIORITIES
SOCIAL/GOVERNANCE
    Priorities                                                                                                      KPIs to measure it

Human rights
• METRO’s business is a people business and we                                                                       100% Social compliance1 in our Food & Non-Food Own Brand
                                                                                                                                      supply chain by 2030
  value each and every person working with and
  for us as our most precious resource
• METRO stands strong for ensuring Human
                                                                                                                   By June 2022: at least one female in Management Board², 20%
  Rights within its value chain, empowered
                                                                                                                  women in positions one below Board and 35% women in positions
  through trustful partnerships with all our                                                                                               two below Board
  stakeholders

Diversity and inclusion
• Diversity & Inclusion are essential for being
   true to our culture
• METRO promotes a diverse and inclusive
   environment and workforce that reflect our
   customers and business partners variety in
   order to make full use of talents and potential

1Certification on manufacturing facilities of suppliers by external firms mandated by METRO to ensure compliance with the environmental, social and health standards of the amfori Business Social Compliance
Initiative (BSCI) or equivalent standards, ²As of 1st Nov. 2019 METROs Management Board includes one female board member

    04/02/2020   © METRO AG | HSBC ESG Conference
SUSTAINABILITY PRIORITIES
GOVERNANCE
   Management Board                                                              Supervisory Board
                                                                                                         20 Board Members
                                                                                                                10 Shareholder representatives (9
                                                                                                                independent)
                                                                                                                10 Employee representatives
                                                                                                                (mandatory size based on German co-
                                                                                                                determination law)
                                                                                    Supervisory Board Chairman Jürgen B. Steinemann
                                                                                                               Owns 116,000 shares
     CEO                     CFO                    COO          CHRO
                                                                                    45% Female ratio / Staggered Board composition
     Olaf                 Christian                Philippe     Andrea
     Koch                  Baier                   Palazzi     Euenheim
                                                                                Committees support the work of the Supervisory Board
 Term ending:  Term ending:       Term ending:       Term ending:
  1 March 2022   30 September 2025   30 September 2021   31 October 2022
 >10 years in     >8 years in METRO  >25 years in METRO  Joined METRO as
  METRO                                                      of 1st Nov. 2019   Presidential           Audit           Nomination            Mediation
                   Owns 2,850 shares
 Owns 245,000
  Shares

                                                                                    Supervisory Board appoints the members of the Management Board,
    Management Board is responsible for definition of corporate objectives,
                                                                                   provides advice to the Management Board and continuously monitors its
    determination of the strategic direction for the group, management and
                                                                                 corporate management, including with regard to the attainment of long-term
            supervision of the group, as well as corporate planning
                                                                                                            corporate objectives

   04/02/2020   © METRO AG | HSBC ESG Conference
GOVERNANCE1 - COMPENSATION

      Management Board - compensation                                                                            Country Board - Compensation

30%
                        Base salary
                                                                                                                      Base salary

                                                    40% LFL                     Payout: Cash                                               30% LFL          Payout: Cash
28%                                                 40% EBITDA                  Annual period
            Short term incentive                                                                                                          30% EBITDA        Annual period
                                                    20% RoCE                    Cap: 200% of                      Short term incentive
                                                                                                                                         30% Cash flow
                                                                                target amount                                              10% NPS

                                                    Performance share                                                                     45% EBITDA        Payout: Cash
42%                                                 plan depending on           Payout: Cash                                             45% Cash Flow      3 years period
                                                                                                                  Long term incentive
                                                       share price              3 years period                                                10%
             Long term incentive
                                                    development, EPS            Cap: 250% of                                              Sustainability2
                                                     and rel. TSR vs.           target amount                     Non-monetary and
                                                        peer group                                                additional benefits
              Non-monetary and
              additional benefits

        The compensation scheme for management board has been approved by
                          shareholders on the AGM in 2018

1   As per 3 December 2019, Annual Report 2018/19   2   Sustainability based on Dow Jones Sustainability index

      04/02/2020   © METRO AG | HSBC ESG Conference
OUR RECOGNITIONS                                                   Rating/Score             Scale
                                                                                                      Publication
                                                                                                         date

                                                                        82
                         Dow Jones Sustainability Index    Industry Leader Europe          0 to 100    09/2019
                                                           Food & Staples Retailing

                                                                        C+
                           ISS-oekom Corporate Rating                                      D- to A+    08/2018
                                                                   Prime Status

                                 CDP Climate Scoring                     B                  F to A     01/2020

                                  CDP Forest Scoring         D                 B-           F to A     01/2020
                                                          Cattle     Palm Oil, Soy, Wood

                                  CDP Water Scoring                      B                  F to A     01/2020

                        FTSE4Good Global/Europe Index              Index member               -        07/2019

04/02/2020   © METRO AG | HSBC ESG Conference
COUNTRY EXAMPLES – WILKE SAUSAGES [GERMANY]

  Wilke Sausages – Listeria germs
 Two people died and more then 10 people were hospitalized from
  listeria germs which have been found sausages produced by Wilke.

METRO processes
• After the first few news articles broke, Quality Assurance (QA) team
  started checking whether METRO is working with the supplier.
• It was impossible to reach Wilke to find out which product categories
  should be recalled. Therefore, upon checking country databases we
  found that some of the own brand product is manufactured by the
  producer, resulting in 4 countries being affected.
• The own brand products have been withdrawn on the same day, as the
  announcement was made and even before authorities requested a
  formal recall.
• METRO’s reached out to all customers who bought the product via
  email or telephone.

  04/02/2020   © METRO AG | HSBC ESG Conference
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