IFRS Viewpoint Configuration or customisation costs in a cloud computing arrangement - Grant Thornton International
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Accounting Advisory Global IFRS Viewpoint Configuration or customisation costs in a cloud computing arrangement What’s the issue? The International Financial Reporting Interpretations Committee (IFRIC), received a request addressing how a customer should account for costs of configuring or customising a supplier’s application software in a Cloud Computing or Software as a Service (SaaS) arrangement. Significant diversity in practice had developed and the IFRIC determined it was appropriate for an agenda decision to be issued. The IFRIC determined sufficient guidance exists within the relevant accounting standards and therefore no amendments to accounting standards were required. The rationale for arriving at this conclusion, which forms part of the interpretation of IFRS, is set out in the agenda decision. Our ‘IFRS Viewpoint’ series provides insights from our global IFRS team on applying IFRS in challenging situations. Each edition will focus on an area where the Standards have proved difficult to apply or where there is a lack of specific guidance. Relevant IFRS IAS 38 ‘Intangible Assets’ IFRS 15 ‘Revenue from Contracts with Customers’ IAS 36 ‘Impairment of Assets’ IAS 8 ‘Accounting Policies, Change in Accounting Estimates and Errors’ IAS 1 ‘Presentation of Financial Statements’
What is cloud computing? Cloud computing is a confusing term that can be interpreted in a variety of ways, with differing consequences. Generally, computing arrangements can be broken into three broad categories. In the first two categories, a license to Software Agreement Categories use the software as the purchaser sees fit is typically granted. This includes In the third category – widely described Licensed software on premise as SaaS (software as a service) – the an ability to choose where and how the software operates, and whether it purchaser has been granted a right operates at all. In the first category, to access software and use it for their Licensed software off premise the software operates in environments purposes. No right to transfer the owned and operated by the entity software to another platform or to control Software as a service acquiring the license – for instance, the method of operation of the software a local operating system on a desktop is granted beyond what is contractually computer. In the second category, the agreed. purchaser has chosen (but not been The IFRIC agenda decision issued in forced) to operate the software in a March 2021 relates to this third category third party’s environment. This may be SaaS. selected to operate an ERP or other business critical platform on the basis of guaranteed uptime, distributed backups, and guarantees of otherwise unavailable levels of data security. Owned software is able to be controlled by the purchaser – including Owned selection of updates and hardware. Software with a right of access is unable to be controlled by the Right of purchaser – the provider chooses hardware, application of updates, access etc., within limits of contract. A hosted environment is one where the purchaser does not control the Hosted hardware upon which the software operates. 2 IFRS Viewpoint 12: September 2021
What was the diversity in practice? In its consultation on the issue, the IFRIC identified various approaches to customisation and configuration costs for cloud computing arrangements were utilised by companies depending on internal policy. These policies varied from expensing all costs in full to capitalisation of all costs in full, with most entities taking a more nuanced approach in their capitalisation policy and differentiating between expenditure with different underlying fact patterns. In its agenda decision, the IFRIC determined a nuanced approach indicating IAS 38 ‘Intangible Assets’ was Non-conformity appropriate depending on the facts and circumstances of the projects undertaken and the rights and obligations of the Expense NuanceCapitalise entity as it relates to the individual elements of the projects. IAS 38 Conformity Many entities will find their historic policies, though nuanced, will not conform to the principles as described by the IFRIC. Example 1a: Example 1b: Example 1c: Strict expense policy Strict capitalisation Capitalisation per the An entity has a strict policy – any policy conceptual framework expenditure related to a potential An entity has a strict policy – any An entity has established a policy intangible asset is expensed expenditure related to a potential that requires the recognition of an without application of IAS 38 to the intangible asset is capitalised asset per the requirements of transaction. Such transactions are without application of IAS 38 to the IAS 38. Where an IAS 38 asset does non-compliant with IAS 38 on the transaction. Such transactions are not exist, it applies the Conceptual basis a transaction that was an non-compliant with IAS 38 on the Framework for Financial Reporting intangible asset was expensed. basis a transaction that was not an (‘CF’) and recognises certain intangible asset was capitalised. elements of expenditure as an The accounting standards do ‘Other Asset’ amortised over the life not permit overly conservative The accounting standards do not of the SaaS agreement. accounting policies. permit overly aggressive policies. IAS 38 requires expenditure that does not qualify for capitalisation to be expensed. The CF cannot override what is specifically set out in an International Accounting Standard. IFRS Viewpoint 12: September 2021 3
What does the agenda decision require? The agenda decision requires management to capitalise those elements of expenditure that meet the definition of an intangible asset as defined by IAS 38 and recognise any additional amounts as an expense as the entity benefits from the expenditure – either by applying IAS 38 or applying another accounting standard. The agenda decision clarified: • the nature of expenditure that met the definition of an intangible asset • the methods of differentiating between intangible assets and expenses, and • the pattern in which the entity benefits from expenditure that does not qualify as an intangible asset. 4 IFRS Viewpoint 12: September 2021
Intangible asset vs expense The IFRIC identified the disparity in practice was caused in part by confusion over the definition of an intangible asset and whether costs incurred met the criteria to be recognised as an intangible asset. To assist with this confusion, the IFRIC An intangible asset is recognisable when The IFRIC also addressed the potential identified two general ‘buckets’ of it has the following characteristics: for customisation costs to meet the implementation cost incurred in a cloud • the asset is separable and definition of an intangible asset. The computing arrangement: transferable from the entity, or arises IFRIC identified in certain situations, • configuration costs, and from contractual or other legal rights customisation costs may be required to • customisation costs. • the asset is a resource controlled by be capitalised. This will be applicable the entity, and where the entity has engaged resources Configuration costs were defined as • the entity has the power to obtain (internal or external) to create software ‘involving the setting of various ‘flags’ economic benefits flowing from the to which the entity retains intellectual or ‘switches’ within the application resource and restrict the access of property rights. We note this is generally software, or defining values or others to those benefits. not the case where code is created parameters, to set up the software’s for operation ‘in the cloud’ as such existing code to function in a specified From the above, the IFRIC communicated additional enhanced functionality way’. Customisation was defined as it is typical the software underlying a generally remains the property of the ‘involving modifying the software code cloud computing arrangement is not third part cloud computing provider. in the application or writing additional transferred to a customer, and the setting code. Customisation generally changes, of flags (ie configuration) in third party or creates additional, functionalities software does not provide a separable An intangible asset within the software.’ (emphasis added). and transferable, or contractual, right requires a legal right to an asset as no asset that is separate from the software has been created. being assigned (a license) or the right to transfer ownership Configuration involves (copyright) that the using existing code. entity controls. Customisation modifies or adds new code. The entity must, through the exercise of its rights, be able to prevent others from accessing the benefits of the asset. IFRS Viewpoint 12: September 2021 5
When is an intangible asset most likely to be created? How is the pattern of benefit recognised? An intangible asset is most likely to be created where the entity is investing in specific technology to bridge a gap in Is the transaction Expense as services capability – and rights to that investment are retained by the distinct? No delivered entity. Generally, the rights related to technology developed by a supplier where the supplier also provides the platform will Yes not vest with the customer. Specific negotiation is generally Include as required to retain the rights to the developed software, often at prepaid SaaS increased cost. The transfer of rights may also be incomplete as the software may also be developed using intellectual property which is retained by the counterparty. The IFRIC identified the deferring of expenditure over the life Is an intangible asset created? of the cloud computing arrangement is inappropriate as IAS 38 requires expenditure on services that is not capitalised Is new code created? be recognised as an expense when it receives the services. The judgements then applied by the entity relate to the timing and Yes value of these non-qualifying services. Not an Does the entity control intangible In arriving at this conclusion, the IFRIC considered the nature the code? No asset of SaaS arrangements and concluded they are, service Yes arrangements as suggested by their name – Software as a Does the code create Service. In a service arrangement, the benefit of the arrangement an economic benefit? is generally received over the period of use of the service. As the Yes period of use is generally the period of the contract, this is used as a proxy for the period of benefit. Intangible asset The IFRIC further identified certain contracts will contain services that are separate to the underlying SaaS arrangement and able to be accounted for separately to the arrangement – services that are ‘distinct’ – and services that are unable to be separated Notwithstanding this, there are certain hypothetical examples from the arrangement – services that are ‘not distinct’. where an intangible asset may be created: • development of a legacy platform/SaaS integration, or Generally, services ‘not distinct’ are unable to be separated from • modification of systems in order to utilise SaaS output. the SaaS arrangement and recognised as an expense on the same pattern as the SaaS arrangement. However, services that Where an intangible asset does not exist: The pattern are ‘distinct’ are recognised as the benefit is received. Refer to of benefit table on page 7. Certain entities had identified an intangible asset did not exist for all or part of expenditure related to configuration Services provided by a third party are often distinct from and/or customisation of a cloud computing arrangement. the SaaS arrangement as per the definition of ‘distinct’ in Disparity in practice existed as to the recognition of expense IFRS 15 ‘Revenue from Contracts with Customers’, so in relation to this expenditure; certain entities recognising judgement needs to be applied. the expenditure as an expense when incurred, while others were recognising the expenditure as an ‘other asset’ and recognised the expenditure as an expense over the life of the cloud computing arrangement. 6 IFRS Viewpoint 12: September 2021
Is a Service Arrangement distinct? Who is performing the configuration or customisation services? 3rd Party (engaged by 3rd Party (engaged by SaaS Supplier Customer SaaS Supplier) Customer) Determine whether distinct Can customer benefit Is promise to transfer Distinct from service on own Yes service separately Yes or together with other identifiable from other readily available? promises in contract? Not distinct No No What is meant by distinct? IFRS 15 defines a good or service as As noted above, services offered by a As identified on the previous page, distinct if both of the following criteria third party may or may not be distinct. the IFRIC has referenced concepts are met: If engagement is by the customer, they first introduced in IFRS 15 in providing • the customer can benefit from the will not be distinct as it demonstrates the guidance on the timing of expenditure good or service either on its own or SaaS platform is able to be benefited for these services. Where the services are together with other resources that from without additional services by that considered ‘distinct’ from other elements are readily available to the customer supplier. If engaged by the SaaS supplier, of the contract, they are addressed as (ie the good or service is capable of they can be considered an extension of a separate element and are expensed being distinct), and the SaaS supplier and IFRS 15 should be as and when the services are provided • the entity’s promise to transfer the applied. – typically in a relatively short time good or service to the customer is period. Where the services are not Transactions with elements of both separately identifiable from other considered distinct from other elements intangible asset and expense promises in the contract (ie the of the contract – ie other performance It will be common to encounter situations promise to transfer the good or service obligations as defined by IFRS 15 – they where a contract (or contracts) with a is distinct within the context of the are required to be bundled with those supplier will include elements that both contract). other elements and recognised as an do and do not meet the definition of an expense in the same pattern as those Such determinations are widely covered intangible asset – and also situations other elements. in IFRS 15 guidance and as a result where a transaction with a supplier we will not expand in detail in this contains elements that both are and are publication, other than to note the not distinct from the underlying cloud application of this guidance requires the computing arrangement. customer to consider a transaction from The IFRIC did not provide additional the supplier’s perspective in addition to guidance on the identification of value, their own. however other guidance exists that is applicable in this instance – specifically, we recommend a relative-value approach be utilised for the elements identified. IFRS Viewpoint 12: September 2021 7
Error or change in policy? The IFRIC has identified disparity in practice exists and has issued an agenda decision on the basis of clarifying which policies are acceptable. In our view, it is appropriate in this instance to consider the correction of any related recognition and measurement arising from the application of the agenda decision as a change in accounting policy as opposed to a restatement due to an error. While the form of restatement of prior In the instance of a change in policy, the • if retrospective application is periods is similar, it is appropriate in this appropriate disclosures are described impracticable for a particular prior instance to refer to a change in policy as in IAS 8 ‘Accounting Policies, Changes period, or for periods before those a result of the IFRIC agenda decision as in Accounting Estimates and Errors’ and presented, the circumstances that led opposed to a restatement due to a prior include: to the existence of that condition and period error. • the nature and change in accounting a description of how and from when policy the change in accounting policy has • the reasons why applying the new been applied. accounting policy provides reliable and more relevant information • for the current period and each prior period presented, to the extent practicable, the amount of the adjustment: – for each financial statement line item affected, and – if IAS 33 ‘Earnings per Share’ applies to the entity, for basic and diluted earnings per share – the amount of the adjustment relating to periods before those presented, to the extent practicable, and 8 IFRS Viewpoint 12: September 2021
When should the policy be implemented? For certain entities, the adoption of the new policy will result in minimal impact as a result of known limitations in the volume of contracts within the scope of the IFRIC agenda decision. For other entities, the impact will be A general expectation has been broader and may require significant communicated that all entities will projects to be undertaken to obtain, have adopted the new policy by collate, and make judgements on the 31 December 2021. We do note, however, underlying information. It is therefore that accuracy is paramount. While an generally accepted the agenda decision entity should seek to expedite adoption, may require effort to determine the corporate governance will require impact of the agenda decision and appropriate controls to be implemented adjust the financial statements of an to ensure accuracy in adoption which entity; it may also be appropriate for may require a more deliberate approach entities to expedite the adoption of a to ensure material accuracy. revised policy in response to the agenda decision. Our view is the adoption of an accounting policy is governed by IAS 8 which does not allow for an ‘incomplete’ adoption of a policy. Any adoption should be completed in a single step and not involve restatement over multiple periods. IFRS Viewpoint 12: September 2021 9
Additional considerations Disclosure prior to adoption of new We also recommend disclosures being Disclosure when there is adoption of policy applied by analogy, where IAS 8 requires the new policy IAS 8 does not address circumstances disclosures of the following (or, if in IAS 8 defines the required disclosures for where the IFRIC has released an agenda brackets, analogising to): entities that have implemented a new decision that impacts an entity’s choice • the title of the new International accounting policy in a period, and its of accounting policies and the entity Accounting Standard (IFRIC agenda requirements are as follows: is in the process of determining the decision) • the nature of the change in impact of the change in policy. In such • the nature of the impending change accounting policy a situation, where an entity suspects the or changes in accounting policy • the reasons why applying the new mandatory change in policy may be • the date as at which it plans to apply accounting policy provides reliable material to its financial statements, in the International Accounting Standard and more relevant information our view it is appropriate for the entity (IFRIC agenda decision) initially, and • for the current period and each to disclose sufficient information for • either: prior period presented, to the extent users to understand the potential impact – a discussion of the impact practicable, the amount of the the change in policy may have on the the initial application of the adjustment: financial statements. These disclosures International Accounting Standard – for each financial statement line are recommended to take a form similar (IFRIC agenda decision) is item affected, and to those described in IAS 8 and include: expected to have on the entity’s – if IAS 33 applies to the entity, for • how the agenda decision impacts the financial statements, or basic and diluted earnings per entity – if the impact is not known or share. • whether the agenda decision has not reasonably estimable, a statement This will require the period of change been implemented as a change in to that effect. in policy be calculated under both the policy, and historic and new policies • known or reasonably estimable • the amount of the adjustment relating information relevant to assessing the to periods before those presented, to possible impact that application of IAS 8 should be applied the extent practicable, and the change in policy will have on the by analogy – including • if retrospective application is entity’s financial statements in the disclosure of potential impracticable for a particular prior period of initial application. period, or for periods before those impacts of the new presented, the circumstances that led policy. to the existence of the condition and a description of how and from when the change in accounting policy has been applied. IAS 8 requires, in a change of policy, information for the current period be presented as complying with both policies (in the notes). 10 IFRS Viewpoint 12: September 2021
What is meant by ‘impracticable’? In certain situations, it is impracticable Example 2a: Example 2c: for entities to obtain information in Practicable Impracticable sufficient detail to determine the impact of historic transactions when applying a An entity has entered into contracts An entity has undertaken significant new policy. This situation may arise, for over a period of time that may give investment in SaaS platforms, instance, where records are no longer rise to an intangible asset. The entity creating internally developed retained by the entity. has sufficiently detailed records of integrations with these platforms. transactions entered into with third- The cost incurred was monitored In our experience, it is not unusual for party providers, however these are via a detailed timekeeping system, information in records to be difficult to stored in hard copy in archive. however records are not retained obtain – for instance, due to archiving. In past seven years in line with such a situation, it is not ‘impracticable’ Accessing the information will corporate governance requirements. but ‘inconvenient’. An example of data be time consuming and incur a that is ‘impracticable’ to obtain is given significant cost. It is impracticable for the entity to by IAS 8 as: “data [that] may not have calculate the value of intangible Accessing the information is assets created as it relates to costs been collected in the prior period(s)…”. practicable. incurred more than 7 years prior to (emphasis added). In our opinion, data that ‘may not have been collected’ transition to the new policy. is data that does not exist or was not retained – for instance, the number of Example 2b: simultaneous users where the fields Impracticable Example 2d: were not added to a database. Data An entity has undertaken significant Impracticable retained in invoice or other form that is not structured organised is data that is investment in SaaS platforms, An entity does not retain collected but not collated – such data is creating internally developed documentation for the legally not impracticable to be obtained due to integrations with these platforms. required seven year period but for the ability to obtain the information with The cost incurred was not monitored three years only. It is impracticable sufficient effort. and supporting documentation does for the entity to calculate the value not exist. of intangible assets created as it relates to costs incurred more than The Oxford Dictionary It is impracticable for the entity three years prior to transition to the to identify the value of intangible defines ‘Impracticable’ assets created as it relates to new policy. as ‘impossible to carry internal costs. out, not feasible’. Example 2e: We note ‘difficult’ or Impracticable ‘expensive’ is not within An entity stored its hard copy source the definition. documents in a container which was lost in a factory fire. It is impracticable for the entity to calculate the value of intangible assets. IFRS Viewpoint 12: September 2021 11
Practical application – navigating the process Developing a materially correct Capturing the required data Ideally, each project would be statement of financial position when Where activity has been identified for considered as a series of sub-projects. addressing historic transactions can be assessment, it may be appropriate Information that may be required to be difficult as it requires understanding: to involve expertise outside of the captured includes: • the period for which information is accounting function – for example, • project name available operations or information technology – in • project sponsor • the projects implemented, or being order to ensure data captured is correct • project goal implemented, at a particular point in and accurate. Additional complexity • impacted systems time will arise in ensuring the information • developer (eg external provider, • the relative impact of historic collected is auditable. As the totality of internal coders) transactions on the balance sheet expenditure increases towards being • assessment of whether any potential and income statement for all periods material, the quality of information intangible assets exist presented in restated financial required to demonstrate the allocation of • assessment of whether any potential statements, and transactions or portions of transactions non-distinct expenditure exist • completing the above without the to either expenditure or intangible assets • references to supporting information influence of hindsight. needs to carefully assessed. (contracts, invoices, MSAs, etc) • preparer of collated information • reviewer of collated information (subject matter expert) • reviewer of collated information (appropriately qualified finance professional) • invoices associated • total expenditure • the related data points associated, including: – third party contracts – third party invoices – internally incurred costs (payroll, etc) – whether each element of expenditure qualified for capitalisation at the point in time – whether a non-capitalisable item is distinct or not from the underlying cloud computing arrangement, and – the value capitalised (or expensed) that will require reassessment. 12 IFRS Viewpoint 12: September 2021
By logging this information, management Navigating consequential accounting will then be able to demonstrate a clear considerations understanding of the value received in While it can reasonably be expected exchange for the expenditure on the for most entities, the value of qualifying project. Management can then focus its projects that are not yet available for use attention on projects where additional may be immaterial, in certain situations judgement may be required to be – eg large scale implementations and applied. Information captured in this integrations – material intangible assets process may include: may be recorded at a reporting date • description of sub-projects that are not yet in production. • systems impacted IAS 36 ‘Impairment of Assets’ requires • direct costs incurred on the intangible assets that are not yet sub-project available for use to be tested for • discussion of the sub-project and the impairment at least annually – including application of IAS 38 in the year of their acquisition. • expected useful life of the project Management should therefore ensure (if capitalised), or any material balances are tested for • contractual life of the cloud impairment as required by IAS 36. computing arrangement (if not distinct). We recommend entities undertaking large numbers of cloud computing projects develop a robust, IAS 38 accounting policy and related decision templates to ensure full compliance with this Standard. IFRS Viewpoint 12: September 2021 13
Calculating the impact Materiality Calculating the impact of a change Certain entities, by reference to their Example 3 in accounting policy involves a full internal metrics, may determine the An entity has undertaken significant restatement of historic financial impact on the financial statements of investment in SaaS platforms, information presented in the financial the change in policy to be immaterial creating internally developed statements – including restating historic historically. While this may be true for integrations with SaaS platforms. All results that are presented as adjustments internal reporting purposes – especially the cost incurred with third parties to retained earnings. for entities whose internal performance was expensed as incurred. measures are not impacted by the This requires the entity to understand change in policy – it will not necessarily Certain projects completed 8 years the financial statement impact for be true for all stakeholders, particularly prior to reporting date resulted in each period impacted – in other words those external to the entity. Generally, intangible assets as defined by as every period in which transactions there is an expectation materiality should IAS 38, however the relevant records impacted by the entity have occurred. be measured based on the lens through were destroyed in accordance with which those external parties would view corporate policy. Understanding the nature of transactions the financial statements. and the expected maximum useful life of The entity is unable to calculate any intangible assets created will allow It may therefore not be appropriate the impact of the change in policy an entity to create a maximum period of to consider transactions as ‘material’ for these historic transactions and look-back. This period of look-back may or ‘immaterial’ by reference to purely therefore limit its look-back period to also be limited by data retention policies internal metrics, but instead consider the seven years. that have been in place. impact on other metrics such as total assets or net profit after tax. IAS 1 ‘Presentation of Financial Statements’ provides a comprehensive definition of ‘Material’. Definition of materiality in IAS 1 “Information is material if omitting, misstating or obscuring it could reasonably be expected to influence decisions that the primary users of financial statements make on the basis of those financial statements, which provide financial information about a specific reporting entity.” 14 IFRS Viewpoint 12: September 2021
Identifying period-to-period impact Definition of distinct An element of a transaction is Assess elements of distinct from (or capable of being transactions for being intangible assets or distinct from) the underlying SaaS being not distinct contract if the entity can benefit from either element of the contract Assign value to without the other. different elements by reference to costs If a third party delivers a service, incurred it cannot be included as a part of the SaaS contract and should be considered a ‘Distinct element’ in the Intangible asset elements Distinct elements Elements not distinct flow chart. Expense when services Identify SaaS contract Definition of systematic Identify useful life received period Generally, matching to the pattern of benefit received (eg relative volume or time based). Calculate amount Calculate value of amortisation to end of expense for each of each presented presented reporting reporting date on a date on systematic systematic basis basis Assess materiality of impact after identifying and demonstrating period-to-period impact of new policy for all financial information presented IFRS Viewpoint 12: September 2021 15
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