In touch - Whiteley Homes ...

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In touch - Whiteley Homes ...
In touch        Monthly newsletter from The Whiteley Homes Trust
                                                                                    May 2020

VE Day 2020: Whiteley celebrates in style
Lockdown had no chance of dampening spirits       cream teas, and also to Daniel Hulme, CEO
at Whiteley Village on the VE Day Bank            from On Air Dining who gave us the delicious
Holiday - especially in all that fabulous hot     decorated cakes. Special thanks also go to the
sunny weather! So, although the street parties    staff and volunteers who came in on the Bank
had to be cancelled, people still celebrated in   Holiday to help pack up the food into bags
style in their gardens and cottages and balco-    and hand deliver them to everyone.
nies were transformed with flags and bunting
turning the Village into a very patriotic red,    One resident, Pauline Simpson summed up
white and blue.                                   the response of many to the wonderful
                                                  donation: "Wow!! How about this? We all
                                                  know and appreciate how fortunate we are to
                                                  live in such beautiful surroundings with amaz-
                                                  ing support at this particular time in history,
                                                  namely the Corona virus and VE Day – but this
                                                  generosity `blows one’s mind`! Thank you
                                                  Whiteley Village, for being there for us at this
                                                  time in history - and this time in our lives.”

Villager Rita Merryman also celebrated her
93rd birthday on the Bank Holiday making her
18 years old on VE Day: what an incredible
                                                  Whiteley Homes Trust CEO, Rachel Hill said,
double celebration! (See Rita here with Terry
                                                  “We are hugely grateful to the Caring Founda-
Cracknell one of our Support Workers and
                                                  tion and On Air Dining for their extraordinary
Rachel Hill our CEO.)
                                                  generosity and to the fantastic team of volun-
The Trust were also very grateful to the Caring   teers and staff who worked so hard to prepare
Foundation which donated the 450 meal and         and deliver the 450 meal bags. It was a huge
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task, but residents clearly appreciated it! The     on International Nurses Day, which is an oppor-
Village looked spectacular – and despite the        tunity to celebrate nurses and nursing across
challenges of social distancing, it was a truly     the world", she said. "At a time when there is a
special day.”                                       lot of focus on NHS nurses and carers in social
                                                    care, we must not forget the registered nurses
                                                    working here at Whiteley and in care homes
                                                    across the country.

Huntley House residents enjoying the fun

Recalling her VE Day memories, Pauline said:
“I was six in 1945. My father was stationed in
Weymouth and I well remember the street
                                                    “With the current COVID19 pandemic the need
party - it was a long street and everyone
                                                    for excellence in care and nursing is more vital
contributed. We were so excited to have jam
                                                    than ever. The skill and quality of care provided
sandwiches and homemade rock cakes,
                                                    by our team is outstanding and as a nurse
bearing in mind the rationing - the atmosphere
                                                    myself I am incredibly proud to be leading them
was amazing. D–Day evokes so many vivid
                                                    through this challenging time. I would particu-
memories – hard to believe I was only six, where
                                                    larly like to thank our Nursing Manager, Rachel
did it all go?!
                                                    Smelt for organising the celebration and also to
“We celebrated this VE Day in our garden with       her friend Grace for creating the amazing cake!”
the flags donated by the Royal British Legion
and our delicious shepherd’s pie - plus a glass     Rachel Smelt said: “This year’s International
of wine of course and precious memories!            Nurses Day is a momentous occasion as we’re
Thank you to everyone involved for making           celebrating it in the International Year of the
such a lovely day in difficult circumstances."      Nurse & Midwife, as well as on the 200th anni-
                                                    versary of the birth of Florence Nightingale, a
International Nurses Day 2020                       pioneer whose principles we still follow today.”

The Trust celebrated the dedication and hard        Freda’s amazing story in the news again
work of its registered nurses on International                          Our oldest resident, Freda
Nurses Day this year with a special event and a                         Hodgson, made the head-
spectacular cake! CEO, Rachel Hill, an RN                               lines once more this week,
herself, expressed the Trust’s appreciation for                         with an article in the Sunday
their outstanding commitment on behalf of                               Times about her extraordi-
Whiteley residents and the Trust’s leadership.                          nary life and how this
Urging people not to forget the vital role nurses                       incredible       lady    survived
play in social care, she said the need for excel-   Spanish Flu a century ago, and at 106 is now
lence, especially at this time, had never been      living through the next global pandemic. To
greater. “I would like to extend my thanks on       read the article in full, visit our website at: ., xc
behalf of the Trust to all our nurses and carers    www.whiteleyvillage.org.uk .
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Welcome to our recent staff arrivals                 her 12 year old son are also proud supporters
                                                     of Chelsea Football Club. A former prize
                   Wendy Bradley, Village
                                                     winning swimmer and athlete for Middlesex
                   Care Assistant, Ingram
                                                     Borough, Jennifer enjoys spending time at the
                   House
                                                     gym, swimming and running. She also loves
                    After leaving school Wendy       baking, dancing and singing.
                    worked as a hairdresser and
                    later moved into a number of
                                                     Improving our admissions process
                    other roles before becoming
a driver for ten years. She then started work in     Over the last few months, the Housing and
social care. Wendy describes herself as a            Support Team have been working to streamline
naturally caring person who loves working with       the process of admission into Whiteley Village
older people. Wendy has six grandchildren and        and for those needing to move internally. The
in her spare time looks after her horse Polly.       Board have now agreed the proposals which
                                                     means the system should soon be more
                   Tracy Bunce, Village Care
                                                     efficient and customer focussed, and will help
                   Assistant, Eliza Palmer Hub
                                                     ensure criteria and decision making are more
                     Tracy was 16 years old when     transparent.
                     she began her career in
                                                     The Housing & Support team will continue to
                     social care. She later worked
                                                     operate a date-ordered waiting list, with priority
                     with children, and remained
                                                     given to those with a proven need. Property will
in that sector for the next 20 years before
                                                     be allocated according to an applicant’s needs
returning to adult social care where she worked
                                                     as determined by health and social care profes-
with all abilities and ages. Tracy is married with
                                                     sionals, and not an applicant’s preferences. (For
one daughter and has a much loved dog. In her
                                                     example, an internal applicant who has a prov-
spare time she enjoys building Lego figures.
                                                     en health condition, which makes the property
                   David Offield, Village Care       they are currently living in unsuited to their
                   Assistant, Care at Home           needs.)
                   David has spent his career        The improvements also include changes to the
                   working in various aspects of     admissions documentation; with both external
                   social care with adults and as    and internal applicants now required to com-
                   a key worker for young adults     plete forms and provide supporting documents
and children. David is married and in his spare      in order to progress onto the waiting list.
time loves to travel. He enjoys scuba diving and
                                                     As part of a new more efficient and customer
is also a `devoted` cyclist, often helping raise
                                                     focused approach, the housing team will seek
money for charity.
                                                     to arrange an applicant’s interview, Village tour
                  Jennifer Willougby, Village        and care assessment (if required), on the same
                  Care Assistant, Eliza Palmer       day - rather than over a few days, as currently.
                  Hub
                  Jennifer has worked as a care      To help expedite the process, all applications
                  assistant for seven years and      will now be approved by a member of the Lead-
                  is hoping to study nursing at      ership Team rather than a member of the
university in the future. Having grown up in         Board. Once an accommodation offer has been
Twickenham she is a big rugby fan and she and        made by the Trust, applicants are required to
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confirm or reject it within 48 hours and to be       the purpose of resuming such activities is for
ready to move into their new home within two         exercise rather than socialising, and so the
weeks. This will help the Trust turn around          Clubhouses at Whiteley (and elsewhere), will
voids more quickly and limit loss of income.         have to remain closed for the time being.

Applicant criteria:                                  Re-opening the Village Shop

•   In order to live in a Whiteley almshouse                                      Some of you have
    cottage, applicants need to demonstrate                                       asked when the
    they have the mental capacity to live inde-                                   Village Shop will
    pendently, with care support (up to a                                         re-open. Obviou-
    determined level of need) if required.                                        sly there are lots
                                                                                  of things we need
•   External applicants should have capital
                                                                                  to consider     to
    assets of no more than £30k and an income
                                                                                  ensure we can
    of no more than £17k per annum.
                                                     keep our customers, staff and volunteers safe.
•   As there is no longer a state retirement         But we’re pleased to let you know we hope to
    age, the age criteria for applicants reflects    open on a limited basis in early June and will
    the ages set out in the original Will, as        confirm the date and more details as soon as
    follows:                                         we can.

          No less than 60 years of age for          We are following the Government guidance
           women                                     for shops and have ordered protective
          No less than 65 years of age for men      resources such as perspex for a screen at the
                                                     counter and floor markings to assist with social
All applications will be subject to standard         distancing reminders. There will also need to
Government `Right to Rent` checks (as part of        be a queuing system and a `one-in-one-out`
immigration law requirements).                       policy. Hand sanitiser will be available and we
                                                     will also be advising customers to wear a face
COVID-19 Update: Our response to the                 covering if they can. Further details will be
new Government guidelines                            available soon.

Resuming some outdoor activities                     Next steps
The Government have now permitted certain            The Leadership Team are very aware of the
outdoor activities to resume, as long as social      negative effects of continued social isolation
distancing and infection control processes are       and we will continue to do all we can to allevi-
in place. Fishing at Whiteley will only be availa-   ate the impact of this on you all.
ble for residents at the moment and any
Villagers who are interested should contact          We will aim to respond as quickly as we can to
our Estate Manager, Stuart Cameron.                  any subsequent changes in the official
                                                     guidance as the situation evolves over the
The new guidance now allows us to socialise          coming weeks and months. But your safety
with one person at a time outside of our own         remains our key priority and we will therefore
household, and so the Leadership Team are            keep the situation under close review and
currently in discussion with the respective          continue to liaise with our local partners to
Chairs of the Golf Club, Putting Club and            ensure our decisions are as well informed and
Bowls Club to discuss how their members can          timely as possible. In the meantime, thank you
begin playing safely again. Ministers have said      for your patience and cooperation.
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