Information Guide for International Students: Entry Application, Arrival & Stay-Home Notice - Information updated as of 1 August 2020 - NTU
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Information Guide for International Students: Entry Application, Arrival & Stay-Home Notice Information updated as of 1 August 2020
Introduction
• This guide is to help you prepare for your arrival in Singapore and Nanyang
Technological University.
• Please read this guide carefully, and follow the necessary procedures.
• The next slide gives you an overview of the procedures.
• If you have any questions, please approach the Office of Admissions for
assistance.1. Before Applying
2. Application for Entry Approval 3. Before Arrival 4. Upon Arrival 5. Serving SHN (14 days)
for Entry Approval
Group 1 Travellers: Arriving from Australia
(excluding Victoria), Brunei Darussalam,
APPLY Germany, Macau, Mainland China, New ENTRY APPROVED
Zealand, Republic of Korea, Taiwan and Vietnam
You have already applied for Remain in your SHN accommodation at all
May serve your 14-day SHN at a suitable Group 1 Travellers times during the 14-day period
Student’s Pass (STP) and After Entry Approval is granted:
accommodation • If you are serving your SHN at a
received STP In-Principle • Purchase air ticket
non-designted accommodation
Approval (STP-IPA) (e.g. self-sourced hotel, MOE-
• If your request for entry is shortlisted • Confirm flight/travel details to
managed hostel, private Swab test (Day 11 of SHN)
for approval, you will receive a form link Singapore.
accommodation), you are • Appointment will be given
• Complete the declaration and submit
the e-form within the stipulated • Update NTU Travel Declaration
required to find your own • Swab test on Day 11
transport via taxi or any other • Make your way to the testing
deadline with the finalized flight/travel
Plan your travel schedule and private transportation centre via taxi/private
• Need to indicate choice of suitable details. Select option 4.
inform NTU on: transportation
• Estimated Arrival Date accommodation, subjected to You must not take any public
Update your SG-registered mobile
• • Travel via public bus or MRT is not
• Estimated Arrival Time availability (for MOE managed hostel) or •
buses/trains to your
(if available) at Contact allowed
• Flight/Vessel/Vehicle approval (for private accommodation) accommodation.
• A Provisional Entry Approval (PEA) Information
Number
Letter will be received at a later date
Make payments for : Group 2 Travellers
Swab Results [Day 12 or Day 14 (re-test)]
Apply for waiver of SHN and
- swab test and
- hostel charges (if any) 2
weeks REAPPLY
You will be serving your SHN at an
SDF, dedicated transport will be
provided
• If negative continue monitoring
and complete SHN period.
Swab Test expenses if you
• If positive (suspect case)
are eligible
arrange re-test on Day 13 or
Group 2 Travellers: All other countries/Regions • Need to enter Singapore within
Day 14.
two weeks stated in your Entry
You will only serve your SHN at SHN Approval Letter Re-test (if applicable)
dedicated facilities (SDF)
• Failing which, the entry approval • If final results from re-test still
will lapse and you need to reapply positive arrangements will be
• If your request for entry is shortlisted for Download the Homer mobile made for you to be warded
for entry approval again.
approval, you will receive a form link application
• Complete the declaration and submit • Need smartphone & SG- • If final results from re-test is
the e-form within the stipulated registered mobile number negative continue monitoring
deadline • SIM Card to be purchased and complete SHN period
• Download WhatsApp • A Provisional Entry Approval (PEA) • For reporting of your health
Messenger Letter will be received at a later date. information and upload selfies
• Set up NTU network Make payments for :
End of SHN (Day 15)
•
account
Set up NTU email account
- swab test and
- SDF charges End of SHN if student tests negativeBorder Measures, SHN and Testing for Student’s Pass Holders
• Student’s Pass (STP) holders will require entry approval from Ministry of Education (MOE) before
they commence their journey to Singapore.
‒ [Group 1] STP holders who had remained in Australia (excluding Victoria), Brunei Darussalam,
Germany, Macau, Mainland China, New Zealand, Republic of Korea, Taiwan and Vietnam for the
past 14 days need to serve Stay-Home Notice (SHN).
i. Students in Group 1 must indicate your choice of suitable SHN accommodation. This is subject to availability (for
MOE-managed hostel) or approval (for private accommodation).
ii. Students in Group 1 who do not have a family residence should select an MOE-managed hostel for your SHN
accommodation.
‒ [Group 2] STP holders who have been in any other countries/regions (not listed in Group 1) for
the past 14 days will serve and pay for their SHN at a dedicated SHN facility.
• Testing: All STP holders will be tested for COVID-19, and are required to pay for their COVID-19 test
prior to entry (up to $200, inclusive of GST).
Note: Students cannot served SHN at their allocated hostels at NTU.Step 1: Before Applying for Entry into Singapore 1. Please check that you have received the In-Principle Approval (IPA) letter for your Student’s Pass from Singapore’s Immigration & Checkpoints Authority (ICA). 2. You can start searching for possible and tentative flights to Singapore, but do not confirm or purchase any air tickets until you have received an Entry Approval letter (see Step 2). Key in your tentative arrival date at “Arrival Details” under Acceptance page.
Step 2: Application for Entry Approval 1. You will receive an email from Singapore’s Ministry of Education (MOE) with a hyperlink to an online form. Complete MOE’s online form by the stipulated deadline. 2. You will receive a Provisional Entry Approval (PEA) letter from NTU once your Stay-Home Notice accommodation is confirmed. Upon receiving the PEA letter, please make your online payment for SHN Accommodation and Swab Test by the stipulated deadline. (See next two slides for costs and waiver.) 3. You will receive Entry Approval from NTU after making online payment to MOE. 4. MOE’s Entry Approval will be valid for 14 days, and you must arrive in Singapore before the Entry Approval’s expiry date. 5. Print out your Entry Approval letter and bring it on your journey to Singapore.
Cost for Accommodation and Testing for Freshmen
Additional financial support
Accommodation costs (for 14 days) Testing costs
available
Check next slide for criteria.
Student pays
Accommodation Options Student pays Not applicable to full fee
(after MOE support)
paying students
Group 1 At a place of residence that they
STP holders who have or their family members own or Own cost Up to $200
been in specified are sole tenants of
countries/regions in Non-SHN Dedicated Facilities STP holders who meet the
Own cost Up to $200
past 14 days (SDF) hotel criteria are eligible to apply for
(Australia (excluding MOE-managed hostels e.g. a waiver of testing cost only.
Victoria), Brunei, Germany, NTU hostel (with possibility of
$490, including
Up to $200
Macau, Mainland China, GST
room sharing)
New Zealand, Republic of
Korea, Taiwan, Vietnam) At a place of residence wholly
Own cost Up to $200
rented by STP holders
Group 2 STP holders who meet the
STP holders who have criteria are eligible to apply for
Dedicated SHN Facility, $840, including
been in any other Up to $200 a waiver of both
Centralised SDF hotel GST
countries/regions for accommodation and testing
past 14 days costs.Waiver of Costs
STP holders who meet all the following national criteria may apply for waiver of costs for SHN
accommodation and testing:
1. Financial difficulties*;
2. Either have a spouse/parent/child who is a Singapore Citizen/Permanent Resident, or have
a service obligation to work in Singapore after graduation;
3. Did not leave Singapore after 27 March 2020, in spite of prevailing Government travel
advisories (not applicable to AY2020 Freshmen)
* Financial difficulties defined as:
a. Household income < S$2,350; or
b. Per capita household income < $1,200; or
c. Other significant financial liabilities (e.g. medical bills) if incomes do not meet thresholds in (a) and (b)
Students may apply for cost waiver by submitting an online form as soon as possible with supporting
documents. Successful applicants will be notified by NTU.Step 3: Before Arrival 1. Purchase your air ticket and confirm your flight and travel details to Singapore. 2. Update your NTU Travel Declaration (select option 4). Access to NTU network account is required for this step. 3. You should also update your Singapore-registered mobile number (if available) in the NTU Contact Information system. This is important because you must be contactable by phone at all times during your Stay-Home Notice period.
Step 4: Upon Arrival in Singapore
1. Present your printed Entry Approval letter for immigration clearance at the airport or
checkpoint.
2. Take transport to your Stay-Home Notice (SHN) accommodation:
• Group 1 Travellers arriving from Australia (excluding Victoria), Brunei
Darussalam, Germany, Macau, Mainland China, New Zealand, Republic of
Korea, Taiwan and Vietnam: Those serving SHN at non-dedicated SHN
facilities (e.g. hotels, student hostel, private accommodation) must take a taxi or
private transport directly to your SHN accommodation. Travel via public bus or
MRT is not allowed.
• Group 2 Travellers arriving from all other countries: For those serving SHN
at dedicated SHN facilities, dedicated transport will be provided from airport.Step 5: Serving Stay-Home Notice (SHN)
1. All students entering Singapore from 17 June 2020 2359 hrs and serving Stay-Home
Notice, are required to report their location and health status using the HOMER
application .
2. How to use the HOMER app:
– You must have a smartphone and a Singapore-registered mobile number.
– You will be advised on the purchase of a SIM card.
– Submit your health report and upload your selfies through the HOMER application.
3. Students who are unable to use the HOMER app will receive daily video calls to
ensure that you are complying with the SHN requirements.
4. You must be contactable at all times, either via WhatsApp, Microsoft Teams or your
NTU email account.Mandatory COVID-19 Swab Test 1. All students entering Singapore after 17 June 2020, 2359 hrs, are required to be swabbed towards the end of their SHN period (Day 11). 2. MOE will make an appointment and inform you of your swab test date in advance. 3. You must travel to the swab testing centre via taxi or private transportation only. Travel via public bus or MRT is not allowed. You must return promptly to your SHN accommodation after the test. This will be monitored through the HOMER app. 4. Your SHN period will end when your swab tests are negative. You can then proceed to check-in to your allocated residential hall at NTU or move in to your place of residence in Singapore.
Questions? Please contact us: Office of Admissions Operating Hours Mondays to Thursdays - 8:30a.m. to 5:30p.m. Fridays - 8:30a.m. to 5:00p.m. Closed on Saturdays, Sundays and Public Holidays Admissions with International adm_intnl@ntu.edu.sg Qualifications (Undergraduate ) Financial Assistance FinAid@ntu.edu.sg
FREQUENTLY ASKED QUESTIONS FOR FULL TIME UNDERGRADUATE
INTERNATIONAL FRESHMEN AY2020
ONLINE LEARNING
If I choose not to arrive in Singapore at this moment, can I choose to study online
for the entire Semester 1?
If prevailing regulations allow you to travel to and enter Singapore, we encourage you
to come to Singapore. Classes will be conducted in a mix of online and physical modes
and if you are not in Singapore, you will miss out on the physical interactions with fellow
students and professors during the face to face tutorials and laboratory classes. More
classes will be conducted in-person as the semester progresses if the Covid-19
situation remains stable. You will be expected to catch up on the face-to-face classes
you had missed.
Is it possible for students who cannot come to Singapore to attend online
lessons, given flights are suspended in my country now?
If you are unable to enter Singapore due to border closures for instance no flights,
please contact Office of Admissions and we will check with your School on online
learning arrangements for Semester 1.
Can freshmen apply for deferment of studies or Leave of Absence in Semester
1?
We do not allow deferment of undergraduate studies and we also do not allow Leave
of Absence in Semester 1 for freshmen.
APPLY FOR WAIVER OF SHN & SWAB TEST COSTS
Can I apply for the Ministry of Education (MOE) waiver after 1/7/2020 as I am
waiting for my student pass application?
You can apply for MOE Waiver first while your e-form 16 is still receiving attention.
MOE Waiver application is still open after 1 July 2020. We encourage eligible
applicants to apply soonest. Students may apply for cost waiver by submitting an online
form and complete with submitting supporting documents, within 3 days after
applying. Incomplete applications or late applications without documents will not be
processed further. Successful applicants will be notified by NTU.
1APPLY FOR ENTRY APPROVAL
How to apply for entry approval? via NTU or MOE?
NTU international students are to apply for the Entry Approval via the university. Please
do not contact Singapore MOE.
If I want to accompany my daughter, can I apply together with her the IPA Visa
and Entry Approval?
We are unable to assist non-NTU students to apply for IPA Visa and Approved Entry
Permit to enter Singapore. You will need to apply to Singapore Immigration &
Checkpoints Authority (ICA) directly.
When will the outcome for Entry Approval application be released?
As there are many processes involved and Singapore authorities are facilitating
international freshmen to enter Singapore, you should note that the outcome will not
be released immediately. We encourage you to ensure your IPA Visa (including
making the necessary payments) is approved, apply for financial Aid for MOE waiver
of SHN and Swab Test costs (If eligible), inform Office of Admissions if not applying for
Financial Aid, provide your tentative arrival details (flights, etc) under Arrival Details in
our NTU Acceptance Portal. Office of Admissions will process your application ASAP.
Once you have submitted the details, we urge you to check your emails regularly (at
least daily) as the timeline for submission of necessary form if one is shortlisted for
Provisional Entry Permit is extremely tight. No extension is allowed. DO NOT Buy your
air-ticket before Entry Approval Letter is granted. Please do not plan to depart for
Singapore on Monday/Tuesday Morning as Entry Approval Letter will not be granted
on Monday/Tuesday Morning.
What do you mean by Group 1 or Group 2 country? If I have a US passport but
live in China all the time, which Group am I?
Whether the Student Pass holder belongs to Group 1 or Group 2 depends on her/his
whereabouts in the specific countries/regions (including transit , if any) in past 14
days before arriving Singapore. Hence if you hold a US passport, but have been
staying in China the last 14 days before arrival in Singapore, you belong to Group1.
STAY HOME NOTICE (SHN) ACCOMODATION, MEALS, TRANSPORT,
SINGAPORE SIM CARD AND GENERAL SERVICES
Are students allowed to make cash payment when taking taxi to SHN venue if I
am from Group 1?
We will advise you to have some Singapore currency with you at hand as you may not
be able to change money upon arrival. You can pay taxi fare in Singapore using
Singapore currency or credit card.
Can we take our swab test in our own country and just give the results as proof?
If you had taken the Swab test in your home country, you will still be required to take a
swab test on day 11 of your SHN.
If the swab test is positive, then what is the warding cost?
All matriculated NTU students will be covered by the Student Insurance Scheme which
will cover the cost of hospitalization (subject to the coverage) for Covid-19 treatment.
2How could we obtain a Singapore phone number if we cannot buy them at the
airport when we arrive? Should I buy a Singapore SIM card as I may not be able
to buy while serving SHN?
A SIM card will be provided by NTU for new international freshmen at the SHN location
if one does not have a Singapore-registered handphone.If you inform Office of
Admissions of your arrival date upon arrival, arrangements will be made on issuance
of SIM card.
Will the students be sharing rooms or staying individually during SHN? Can I
opt for a single room?
You will be assigned to your room on a first-come-first-serve basis. Every effort will be
taken to assign you a single room, but in the event if there is insufficient capacity, you
may be required to share a room. If so, it will be ensured that your roommate will be
of the same gender and age group as you.
Are freshmen from the same country assigned the same SHN hostel and serving
SHN together?
Allocation of accommodation will be done centrally by MOE and the respective
authorities for both MOE-managed hostels (Group 1) and SHN dedicated facilities
(Group 2). As such, there is no guarantee that students from same country will be
placed at the same accommodation.
How can MOE ensure that there is no cross-infection in the SHN venue?
You are not allowed to leave your SHN location and you are to observe all necessary
precautions when serving your SHN.
Can students book taxi by using Grab/ Gojek to travel to the testing centre?
Students must travel by taxi or private transport to swab testing centre only.
Grab/Gojek strictly not allowed.
What are the procedures for pick up from the airport for group 2 travellers?Who
will receive me when I reach Singapore? If my flight is delayed, and I end up
arriving at 10 pm or later, will there still be dedicated transport from the airport?
Am I allowed to arrive in Singapore on weekends?
The dedicated transport is arranged by the government and will be available to
transport Group 2 travellers regardless of arrival timings.
Who should we contact after landing at Changi Airport/Ferry
Terminal/Woodlands/Tuas Checkpoint in Singapore if I am from Group 2?
If you are serving your SHN at an SDF, dedicated transport will be provided.
If you are serving your SHN at a non-SDF accommodation (e.g. self-sourced hotel,
MOE-managed hostel, private accommodation), you are required to find your own
transport via taxi or any other private transportation. You should not be taking any
public buses/trains to your accommodation.
When we travel to the Swab Test centre, do we travel individually by taxi or
private hire transport, or can we share the transport with our friend?
Sharing of taxi or private hire transport is not allowed.
Will there be any laundry services provided during the SHN for Group 2
travellers? Any cost involved?
Yes, laundry service will be provided at SHN dedicated facilities at a cost.
3What kind of every day services will be available at the SHN facilities for Group
2 travellers? (Laundry, etc.)
All meals will be provided at SHN dedicated facilities. Laundry service will be provided
at SHN dedicated facilities at a cost
Are family members living in Singapore allowed to visit the student serving SHN
at the MOE Managed Hostel?
No, family members or visitors will not be allowed to visit students who are serving
SHN.
Can we possibly receive things (food, etc) from outside while we serve our SHN?
Yes, you may arrange for items to be delivered to your SHN location. Please ensure
that items are fully paid for. You are to inform the admin office in advance of the
delivery.
For SHN, are the bathrooms all individual or shared with others?
You will be assigned to your room on a first-come-first-serve basis. Every effort will be
taken to assign you a single room with a bathroom, but in the event there is insufficient
capacity, you may be required to share a room. If so, it will be ensured that your
roommate will be of the same gender and age group as you.
Is WIFI facilitated in SHN accommodation?
For Group 1 (MOE-managed hostels), WIFI may or may not be available, depending
on the location of the hostel. NTU hostels used for SHN will have WIFI provided.
For Group 2 (SHN dedicated facilities), WIFI is likely available in rooms.
Do Malaysians still need to undergo SHN if the green lane is approved? Will
refund of SHN be provided if Green lane is established?
As far as we know, the Reciprocal Green Lane (RGL) between Singapore and Malaysia
facilitates travel for essential business and official purposes only, not including study.
If there are any changes eventually, NTU will work with MOE and inform you of the
updates.
Can we order any food delivery during the 14 day SHN?
All meals are provided in the SHN facilities. You may also order additional meals
online, and arrange for it to be delivered to your SHN location. Please ensure that
meals are fully paid for, and to inform the admin office of the delivery.
I am a vegetarian. Will I be catered vegetarian meals while serving SHN ?
Yes, you can request for Vegetarian food.
Do we need to bring our own sheet/pillow/quilt for SHN?
While basic necessities such as sheet/pillow/quilt are likely to be provided at SHN
facilities, we recommend that you prepare and bring some daily necessities such as
shampoo, bath soap, etc. for your SHN in MOE-managed hostels. Do bring along face
masks, thermometer.
I am from Johor Bahru. In order to avoid walking via causeway can I enter
Singapore using ferry from Tanjong Belungkor at Changi?
You may need to check if there are available ferry services between Tanjong Belungkor
and Singapore. Dedicated transport is available for Group 2 students arriving at all air,
land and sea entry checkpoints to Singapore.
4HOSTEL, HEALTH SCREENING AND OTHER ENROLMENT MATTERS AFTER
SHN
After completing Stay Home Notice and being tested negative of Covid 19, are
NTU freshmen able to check into their respective dorms immediately?
If you had applied for NTU Hostel, international freshmen are allowed to check-into
NTU hostel after their SHN and after being tested negative of Covid 19. Check your
NTU Email on Hall allocation and check-in details.
When will international freshmen be able to do medical checkup as part of
student pass's formalities? Is the date of health screening decided yet? Do
freshmen need to do medical check- up for HIV and X-ray at their own country
or do it in Singapore?
All international freshmen have to undergo health screen in Singapore at Fullerton
Health Services at NTU campus after completion of 14 days of SHN and tested
negative of Covid 19. The appointment system will only be made available to
international freshmen who are being granted Entry Permit. International freshmen
should not undergo health screening (including HIV, x-ray, etc) in his home country.
The Medical report done outside Singapore cannot be used to complete Student Pass
formalities.
The link for booking of appointment for health screening will be forwarded after one
has reported their arrival in Singapore. No walk-in to Fullerton Health Services is
allowed due to Covid 19 safe distancing measures. If the international freshman is in
Singapore since March 2020 till now and yet completed Health screening, please
contact NTU Office of Admissions.
Should I book an e-appointment with Singapore ICA? Is there any information
regarding the offsite enrolment?
Offsite Enrolment is a process whereby the Singapore ICA officers will be at NTU to
enable freshmen complete the Student Pass Formalities. It is held only on
13 August 2020. Freshmen who are unable to obtain their medical report by
13 August 2020 will need to make e-appointment with Singapore ICA and complete
the Student’s Pass formalities at ICA Building.
Check your Social Visit pass expiry date, which will be stamped on your passport when
entering Singapore. Completion of Student Pass formalities must be done before your
Social Visit pass expires. Over-staying without a valid Student Pass is a serious
offence in Singapore.
You need to have completed Health screening at Fullerton Health Services and
collected MC2 Medical report.
The complete Student’s Pass application process is available at
https://www3.ntu.edu.sg/oad2/website_files/international/Student_Pass_application_
notes-1.pdf
5ORIENTATION
Will the orientation be recorded? I am afraid that I will miss it if I am on a flight.
Freshmen orientation is going virtual-Registration and registration will start from
2 July 2020. Please visit https://www.ntu.edu.sg/Freshmen/hp/Pages/default.aspx for
more information.
QUALIFYING ENGLISH TEST(QET)
What will happen if I am to miss QET as I arrive late?
You will be informed separately on alternate QET later if you are not exempted to sit
QET. Check exemption criteria. The exemption status will be reflected in your degree
audit.
Updated as at 13 August 2020
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