Naomi Waite Director of Marketing, Tourism NI - #NISurviveReviveThrive

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Naomi Waite Director of Marketing, Tourism NI - #NISurviveReviveThrive
#NISurviveReviveThrive

Naomi Waite
Director of Marketing, Tourism NI
Naomi Waite Director of Marketing, Tourism NI - #NISurviveReviveThrive
strategic
Naomi Waite Director of Marketing, Tourism NI - #NISurviveReviveThrive
Good News! Openness to
Explore ideas                                  right now for a        holiday
 in Northern Ireland is growing

37%                                                    Highest amongst
                    Now open to exploring
                    ideas right now for a
                                                                                                      Intention in taking a
                    Holiday in NI this year.                                                          break to Northern
                                                       25-34 years                             50%    Ireland this year
                          UP 9%
                                                       Pre-families             46%                     Short              Long
                                                                                                        Break              Break
                    Highest amongst younger
                    groups, however we have            18-24 years 42%
                    seen a big jump amongst                                                            38%                21%
                    Open-Minded Explorers.
                    TNI need to tap into their
                    openness.                                                                          29%                12%
                              NI      ROI                                                                                                  Wave 4
Open to exploring for a                                 Active        Open to    Open-Minded    15%    21%                 9%
holiday in NI right now       54%     37%              Maximisers      ideas       Explorers                                               Wave 3
Intend to take a
short break in NI             38%      9%               46%           37%             31%              25%                12%              Wave 2
                                                                                                                                           Wave 1
Intend to take a                                  W3     36%           33%            16%
long break in NI              21%      5%                                                             SOURCE: TNI Consumer Barometer April 2021
Naomi Waite Director of Marketing, Tourism NI - #NISurviveReviveThrive
Perception of
 Value for Money in
  NI is relatively
                   healthy
                                     Value for Money

                       Poor Value for Money    Good Value for Money

              Spain                      11%                                50%
  NorthernIreland                  18%                                41%
       Great Britain         25%                           28%
               Italy         26%                        23%
             France    34%                              23%
 Republic of Ireland   36%                              22%
Naomi Waite Director of Marketing, Tourism NI - #NISurviveReviveThrive
Motivations
 For
          Travel
                             NI    ROI
Relax & Unwind               63%   58%
Escape                       54%   54%
Food & Drink                 33%   33%
Fun                          31%   32%

Children will enjoy          21%   16%

Bond with Family & Friends   21%   25%
Naomi Waite Director of Marketing, Tourism NI - #NISurviveReviveThrive
7% Respondents
                   of ROI

      visited
              NI
 Words to describe 1st. impression   Visited NI for the first time?

                                                         Of those who
                                                         visited Northern
                                                         Ireland since the
                                                         pandemic began,
                                      57%       43%      more than half
                                                         were visiting for
                                                         the first time for
                                                         leisure purposes.

Top reason for not visiting NI            Yes
was COVID-19 safety concerns.             No
Naomi Waite Director of Marketing, Tourism NI - #NISurviveReviveThrive
Future of tourism
 in a post covid world

63%                                  41%
      I am more likely to avoid            I am making a conscious
      tourism destinations where           decision to fly less in the
      overcrowding from excessive          future due to its impact
      tourism impacts negatively           on the environment.
      on local communities.

43%                                  40%
      I am more likely to choose           Accommodation with
      tourism attractions/other            green credentials is
      tourism businesses with              worth the extra expense.
      sustainable/eco-friendly
                                           SOURCE: TNI Consumer Barometer April 2021
      credentials.

40%
      When I am planning holiday
      breaks in the future, I will
      consider the environmental
      impact of the trip.
Naomi Waite Director of Marketing, Tourism NI - #NISurviveReviveThrive
The Challenge                    How?
As we reopen we need to          We need to adopt a tailored
capture as strong a share of     strategy for each market that
market and brand attention for   inspires with the right messages,
Northern Ireland as possible.    at the right time to the right
                                 visitor segments to drive
                                 planning and booking.
Barriers
       Health
       and safety                Drivers
                                         Value
       Return                            for money
       to routine
                                         Ease &
       Escape to                         Flexibility
       the sun
                                         “Newness” or a
       Brexit                            sense of rediscovery
       uncertainty                       and reconnection.
Naomi Waite Director of Marketing, Tourism NI - #NISurviveReviveThrive
Naomi Waite Director of Marketing, Tourism NI - #NISurviveReviveThrive
A       Small Step
  to a
         Adventure
A way to                                                 A way to
overcome the                                Effortless   accelerate the
Barriers       that hold us back as
                                            Access       Drivers          of acceptance of the quality
                                                                                                              Epic fun!

                                                                                                         II
                                       II

               a holiday destination                                      of the NI holiday experience
Aspiring
A Small
Step to
a
    Giant
    Adventure
Natural

  Seekers/
open-minded
explorers
Social
Instagrammers
     /Active
  Maximisers
Choose Your Giant Adventure              Choose Your Giant Adventure

  Air                   Sea              Bike                       Hike
You need to dive in OR sky dive...   Either way, you're going to get down & dirty...
Primary Audience
                    NI
                             Aspiring
                       Families
MORNING                                        LUNCHTIME                        EVENING MEDIA STACKING               OUTDOOR                        AUDIO
TV, radio and                                  Reading newspapers/sites,        Watching latest dramas               Dropping kids off to school,   Radio and Spotify
social check in                                browsing social and messaging.   and news on tv and online            shopping, travel to work       at home, in-car
UTV - Good Morning Britain                     WhatsApp (67%), Facebook         60% watch UTV regularly              Adshel - 44%                   Cool FM - 53%
Cool FM - Breakfast Show - 34%                 Messenger (62%) Belfast          46% watch Channel 4 regularly        Bus Externals - 42%            Spotify - 48%
Facebook - 73%                                 Telegraph (28%), Daily Mirror    34% watch ITV2 regularly             Billboards - 37%               Downtown Radio - 31%
Instagram - 47%                                (28%) & Belfast Live (26%)       VOD (69%), YouTube (66%)             Petrol Stations - 27%          Q 102.9 / Q101.2FM
                                                                                Netflix (59%) -Browsing on Social.                                  / Q97.2 - 31%
RADIO & OUTDOOR
SOURCE: TGI, NI, 2020 - “In the last 7 days”
80%
NI
         Tv Plan 2021/22
Return to Market 2021             Summer Campaign 2021                   Autumn Campaign 2021                Spring Campaign 2022
Aspiring Families, Natural        AF (Schools Hols-40%) & Cities.        NQS (50%), Cities (50%)             Equal Rotation of edits –
Quality Seekers & Cities          (35%) and NQS (25%)                                                        Market Research Dependent
• Mon 3rd May – Sun 13th Jun.     •   Mon 14th June – Sun 29th Aug.      • Mon 13th Sept – Sun 21st          • Mon 17th Jan – Sun 27th March
• 6 Week Heavyweight Campaign     •   11 Weeks                             November                          • 10 Weeks
• UTV, C4, Good Morning Britain   •   100 ratings per week               • 10 Weeks                          • 120 ratings per week
• Staggered launch of creative    •   ‘Always on’ approach               • 120 ratings per week
• Segments modelled on Sky        •   Dial up Family audience edit for   • NQS audience are most likely to
  Adsmart using Experian data –       the Summer Holidays                  take an Autumn break to higher
  SI edit                                                                  weighting
• Escapism content

          1,200                                 1,100                               1,200                                1,200
          Ratings                               Ratings                             Ratings                              Ratings

          360,000                               380,000                             350,000                              350,000
          Imps                                  Imps                                Imps                                 Imps

          83.6%                                 82.5%                               83.6%                                83.6%
          1,277,400 Adults                      1,260,590 Adults                    1,277,400 Adults                     1,277,400 Adults

          14                                    13                                  14                                   14
          Frequency                             Frequency                           Frequency                            Frequency
ROI
            Tv Plan 2021/22
Summer Campaign 2021              Autumn Campaign 2021                Spring Campaign 2022
Active Maximisers (Sky            OME (40%), AM(30%),                 Equal Rotation of edits-
Adsmart/Sky/VM2) (40%),           IR-Cities (30%)                     Market Research and
Open to Ideas – City Creative     • Mon 13th Sept – Sun 21st          Performance Dependent
(40%); OME – 20%                    November.                         • Mon 24th Jan – Sun 20th Mar.
• Mon 21st June – Sun 29th Aug.   • 10 weeks                          • 8 weeks
• 10 weeks                        • 80 ratings per week               • 75 ratings per week
• 80 ratings per week plus Sky    • OME audience are most likely to
  AdSmart and Sky Game Of           take an Autumn break - higher
  Thrones takeover                  weighting

            800                               800                                 600
            Ratings                           Ratings                             Ratings

            500,000                           350,000                             500,000
            Imps Sky Adsmart                  Imps Sky Adsmart                    Imps Sky Adsmart

 1 3,024,980 Adults
  - 82%                            1 2,925,000 Adults
                                    - 79.4%                            1 2,841,000 Adults
                                                                        - 77.2%
  -

                                    -

                                                                        -
 coverage                          coverage                            coverage

 4-         56%                    4-         54.6%                    4-         47.4%
  -

                                    -

                                                                        -
 coverage                          coverage                            coverage

OTS - 11                          OTS - 10                            OTS - 8
Catch up TV
    Un-skippable
1   76% of BVOD viewed on the TV
    set-no loss of creative impact.   4   All 4 -422,000 registered
                                          users in NI and we will
                                                                                    Impressions
                                          target by the key interest
                                                                          650,000   10 weeks
2   79% of Social Instagrammers
    and 69% of the Aspiring
                                          categories of our audiences

                                      5
    Family audience watched               Sky Go – Euros will be on air
    BVOD in the last week                 from 11th June -11th July.

3   Love Island will be on air from
    end of June - currently 880,000
    registered NI users on ITV Hub.
    (monthly streams rose from an
    average of 1.2m to 4.5million
    when on air in 2019)
“Make a
Statement”

82%   NI Population will see the
      campaign - Frequency 11
Radio                                                           Digital
         Much more                                                           Juggernauts
                                       than audio:
                                        2
    Bauer network has a weekly              Series of Presenter video
    reach of 731,000 and Cool has           diaries pushed across social
    a social following of 994,000           Pete and Family, Melissa
                                            Riddell and Kirsty Phillips.
    Radio partnership across Cool,          (Facebook and Insta-stories)
    Downtown and Downtown

                                        3
    country                                 On air and social competitions
    Bespoke ‘Summer of Fun’                 for listener engagement
    programme of activity which
    will include:                       4   Instream – 500,000 imps
                                            across their digital audio

1
     30 sec ‘Family Fun’ travel             platform
    inspiration ideas -27 different
    edits, creatively rotated across
    12 weeks.                           5   Regional outreach through
                                            Q Network
Press Publishers
exploit their print
and digital following
                                                       Dial up the Hidden Gems and
                                                       Segment Passion points

• Series of FP Advertorials     • Live as Native content with        •   Contextual Takeovers
• Weekend Mag - NQS and AF        digital display and social         •   Theatre and the Arts –NQS
  audience/Daily Mirror/Irish     drivers                            •   Travel TO
  News Weekend/Newsletter                                            •   Food and Drink -AF
ROI Media
and           VOD ROI         in

           The power of TV          Love of the outdoors,
           in the ROI market        nature and culture

           Target Escapism          Virgin Media 1
           content                  Channel Ident
                                    Takeover for 1 week

           Open Minded              Amplify
           Explorers                with VOD

 1 - 80%                        4 - 50%
  -

                                    -

     Of All Adults
coverage                            Of All Adults
                                coverage
1   The most popular programme in Sky History

               2
                   Sky Atlantic is the home to Game of Thrones and
                   perfect contextual placement First in break spots
                   on Sky Atlantic on any viewing of Game of Thrones –
                   currently airing every Sunday and Thursday

  TNI          3   All Catch up Viewing of Game of Thrones

   Game of
  Thrones
               4   Guaranteed first in break

               5
    Takeover
                   66% Share of Voice on all catch up Viewing

Sky            6   3-month Ad domination
ROI Radio
Media sponsorship   Competitions
                                    Segment Focussed
                                    Frequency Builder

                                      NI Travel Show

Partners            Digital Audio
Irish Times Media
Partnership
6 month programme of activity in
print and online. Replicated with
Irish Independent Group.

Travel Takeovers        Native Content Series DPS Advertorials   Classifieds VFM
                        pushed on social                         message
NI & ROI
    Bespoke
         Supplements
1
    2 x 24 page supplements -
    422,000 inserts

2   Tactically timed in June before the summer
    holidays to capture the Aspiring Families audience
    at end of September in the lead up to half-term.

3

4
    Bias towards weekend papers – segment
    paper purchase sees over 25% uplift and longer
    dwell time – Lazy Sunday morning read.
Inspirational   Inspiring          Broadcast   Well-known          We’re Good to
Travel          spokespeople       focus       personalities to    Go Messaging
                and storytellers               tell the NI story

                PR Approach
&
    Media
    Strategy
NI/ROI
                      Return to Market Campaign
YouTube                                Social                                  Display                               Search
All Segments                           All Segments                            All Segments                          All Segments
YouTube will be utilised to reach      The Social activity will connect        Display will be utilised to reach     Search will be live in both the ROI
users throughout the funnel to         with users based on a variety of        users in the mid and upper            and NI markets to capture high
drive brand awareness as well as       different targeting techniques.         funnel based on predefined            intent users that are actively
reach users that are lower in the      This includes:                          online behaviours.                    searching for relevant keywords.
funnel indicating higher intent.       • Demographics per specific segment     • Custom Affinity - (upper funnel)    This transcends the segments
•   Affinity target - (upper funnel)     (Aspiring Families 35-44 etc)         • Custom Intent - (mid funnel)        within the markets as this activity
•   Custom Affinity - (upper funnel)   • Interests based on online content     • In Market - targeting users that    focuses on the users search and
•   Custom Intent - (mid funnel)                                                 are within a 30 day purchase        the intent behind their search.
                                         users have engaged with in the past
•   In Market - (lower funnel)           including ‘Hotels, Staycation’ etc.     pattern for Travel.
•   Remarketing                                                                • Remarketing - target users that
                                       • Online Behaviours including             have visited the DNI site but not
                                         ‘frequent travellers’, ‘frequent
Display
                                                                                 yet converted.
                                         international travellers’,
                                                                               These campaigns utilise
SI/AM                                  • Custom Audiences: Lookalike           relevant segment demographic
Spotify advertising will be              audiences & Remarketing including     targeting to bring the relevant
utilised to help raise awareness         both Page and Post Engagers           creative to the relevant
of the campaign through a                                                      segments.
different media output.                • Social will also be used to help
                                         where appropriate.
This will include targeting users
based on specific ‘Interests e.g.
Travel’ as well as ‘Real Time
Context e.g. Holidays’.
some
channels:
Cities
         Belfast-NI

          Derry~Londonderry-NI
We will
 continue to
respond to the changes
 in market dynamics
                           ROI Market Taskforce - Research being
Ongoing data, research     undertaken and new learnings will be
                           used to refresh plans.
and insight will help us
                           NI Market Review – we will continue
to respond to change       to deepen industry engagement.
and evolve our plans.      Ongoing Effectiveness Measurement
                           will allow us to mine performance data
                           to optimise activities.
#NISurviveReviveThrive

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