OUR ANNUAL PLAN 2020/ 21 - Victorian Responsible ...
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OUR ANNUAL PLAN 2020/21
OUR STRATEGIC PRIORITIES 2018–2021
CONTENTS
CONTENTS
A MESSAGE FROM OUR CHAIR
AND CHIEF EXECUTIVE OFFICER 1
OUR STRATEGIC PRIORITIES 2018–2021 3
A VICTORIA FREE OPPORTUNITIES FOR ACTION IN 2020–2021 5
FROM GAMBLING- ACTIONS FOR 2020–2021 7
RELATED HARM SUMMARY BUDGET 2020–2021 13
DEMONSTRATING IMPACT 14
ANNUAL PLAN 2020 / 2021
A MESSAGE FROM THE CHAIR AND CHIEF EXECUTIVE OFFICER A MESSAGE FROM THE CHAIR AND CHIEF EXECUTIVE OFFICER
CHAIR CHIEF EXECUTIVE OFFICER
A MESSAGE FROM
OUR CHAIR AND CHIEF
EXECUTIVE OFFICER Tass Mousaferiadis Shane Lucas
The past year was extraordinarily challenging for the Foundation, our partners and the broader LEADERSHIP CHANGES LOOKING AHEAD
Victorian community.
In June, the Hon. Melissa Horne MP commenced as Minister In the final year of Our Strategic Priorities 2018–2021, the
Regional areas faced devastating bushfires in the summer responsive in assisting us to understand the rapidly changing for Consumer Affairs, Gaming and Liquor Regulation and Foundation’s focus will be on solidifying our public health
of 2020 and even as the fires were being extinguished, the gambling environment during the pandemic. we welcome working with her to prevent gambling harm approach – inclusive of prevention, early intervention and
COVID-19 pandemic was upon us, leading to the introduction in Victoria. We thank former Minister Marlene Kairouz and treatment, partnering, and building on the evidence and
of previously unimaginable restrictions on the community. We are preparing for further challenges relating to the social acknowledge her support for the Foundation’s work during her expertise we have amassed during the past two years.
and economic effects of the COVID-19 pandemic as Victorians tenure in the gambling portfolio.
The closure of casino gaming and gambling venues across the continue to be hit hard. At the same time, we are planning for This base will stand us in good stead as the Foundation moves
state from 23 March meant different things to different people. the transition to a ‘new normal’ beyond the pandemic and the We thank the outgoing board chair, Julie Ligeti, for her towards a more outcomes-focused approach to our work in the
For some people, it led to stress and isolation as places of opportunity to rethink gambling in Victoria. extraordinary contribution to the Foundation since 2016, years ahead. Our goal is clear. We want to have an impact on
social interaction closed. For others, it provided relief and particularly as a champion of our public health approach the health and wellbeing of all Victorians: individuals, families
to gambling harm. Julie was instrumental in refocusing our and communities experiencing gambling harm. We will engage
an opportunity to address financial and family issues. Some ACHIEVEMENTS
turned to online forms of gambling. strategic priorities, placing emphasis on the importance of and work with all our stakeholders to build the evidence that
Notwithstanding the difficult environment, the Foundation stakeholder engagement and partnership. She also played will inform policy and practice to help reduce harm. We will
For many business owners, and the people they employ, delivered some significant achievements, which are presented a leading role in making the case to secure funding for the continue to shift our focus to early intervention and prevention
the closure of venues meant financial hardship and lost in Our Annual Report 2019–20. Foundation for four more years through the 2018–19 state and developing skills across the community to avoid gambling
employment. More broadly, we have experienced a significant budget process. harm.
The introduction of a new flexible funding model prioritised in
economic downturn as a consequence of the restrictions put
2019–20 led to a significant increase in the hours of support We also thank the outgoing board deputy chair, Belinda The Foundation is ambitious, committed and determined, and
in place to address the public health emergency. This has
delivered by Gambler’s Help service delivery partners. Duarte, a Wotjobaluk, Dja Dja Wurrung descendant. Belinda’s our resolve has never been firmer as we continue to advance
led to emotional and financial distress across the Victorian
community. contributions focused on ensuring support for disadvantaged towards achieving our vision of a Victoria free from gambling-
We released the Victorian population gambling and health Victorians at risk of gambling harm and leading the related harm.
study 2018–2019, which revealed that 69 per cent of Victorian Foundation’s Aboriginal Gambling Harm Reference Group.
Throughout these difficult times, our partners, staff, friends
adults gamble, down from 73.1 per cent in 2008 and 70.1 per This culminated in our adoption of the Uluru Statement
and colleagues across the state have demonstrated – and
cent in 2014. from the Heart, setting us on a firm path to advancing both
continue to demonstrate – outstanding professionalism,
delivering high-quality support and services to those affected self-determination and reconciliation, through our first
We are also proud that six of the highest profile women’s
by gambling harm. Reconciliation Action Plan.
national sporting competitions are now partners in our Love
the Game Sporting Club Program. The Melbourne Boomers, The board chair, Tass Mousaferiadis, and deputy chair,
Our Gambler’s Help partners have successfully moved many
Melbourne Vixens and Netball Victoria have joined AFLW, Monique Conheady, are proud to take up these important roles
financial and therapeutic counselling services to telehealth
Women’s Big Bash cricket, W-League Soccer and Super W
Tass Mousaferiadis Shane Lucas
and our prevention partners have pivoted to online delivery and are committed to seeing the Foundation be effective in its
rugby in saying ‘no’ to sports betting sponsorship. CHAIR CHIEF EXECUTIVE OFFICER
of health promotion activities. Elite and community sporting work to prevent and reduce gambling harm in Victoria.
clubs and associations have continued to support their
communities even when play has not been possible. And
our research and academic partners have been agile and
1 VICTORIAN RESPONSIBLE GAMBLING FOUNDATION ANNUAL PLAN 2020 / 2021 2OUR STRATEGIC PRIORITIES 2018–2021 OUR STRATEGIC PRIORITIES 2018–2021
OUR STRATEGIC PRIORITIES
2018–2021
OUR VISION
OUR STRATEGIC PRIORITIES 2018–2021
A Victoria free from gambling-related harm.
Developed in consultation with our community, key stakeholders and
OUR MISSION
staff, our three-year strategic priorities are:
To improve the health and wellbeing of Victorians by working with our communities and government to deliver effective, evidence-
based initiatives and innovative approaches to prevent gambling harm and provide support for those seeking help.
OUR VALUES
PREVENT GAMBLING HARM THROUGH A PUBLIC
The Foundation’s values guide our actions, behaviours and the way we engage with each other and our stakeholders. At all times, HEALTH APPROACH
we aim to be:
RESPECTFUL
We are respectful, professional and constructive in the way we work together. We value people’s time, perspectives, WORK IN PARTNERSHIP WITH THOSE WHO SHARE
experiences and contributions.
OUR VISION TO IMPROVE COMMUNITY HEALTH AND
ACCOUNTABLE
WELLBEING
We are open, impartial and objective in our approach. We follow through on our commitments and are accountable for our
actions and outcomes.
COLLABORATIVE
We seek out and support a broad range of contributors, collaborators and partners to inform our work and enhance our
BUILD A COLLABORATIVE AND RESPECTED CENTRE
impact. We listen, are responsive and engage continuously – keeping stakeholders informed and involved as we progress. OF EXPERTISE TO DELIVER OUR MISSION FOR ALL
INNOVATIVE VICTORIANS
We work with our stakeholders, the community and our staff to lead the way on innovative strategies and programs to
reduce gambling harm.
3 VICTORIAN RESPONSIBLE GAMBLING FOUNDATION ANNUAL PLAN 2020 / 2021 4OUR STRATEGIC PRIORITIES
OPPORTUNITIES FOR ACTION2018–2021
IN 2020–2021 OPPORTUNITIES
OUR STRATEGIC
FORPRIORITIES
ACTION IN 2020–2021
2018–2021
OPPORTUNITIES FOR ACTION
IN 2020–2021
VICTORIA’S GAMBLING ENVIRONMENT The experience of gambling harm is shaped by a combination The Foundation has seen that people have responded These unusual circumstances provide the Foundation with
AT A GLANCE of commercial, legislative, regulatory, individual and cultural in many different ways to these changes, with many new opportunities to:
factors that determine the availability and accessibility of experiencing relief at the enforced break from gambling. The
Gambling is available 24 hours a day, seven days a week ■ build the evidence of gambling harm in the community
gambling products and venues, as well as the advertising and flow on effects on the family and close friends of people who
through smart phones and gambling apps. Widespread ■ create safer gambling environments as venues reopen
promotion of gambling. gamble will also be important to understand.
distribution of gambling venues and prolific online gambling
Harm can range in severity from momentary feelings of guilt or We anticipate that those who gamble frequently (once a ■ encourage people to rethink their gambling where it is
options mean that almost any adult, anywhere in the state,
regret right through to extreme outcomes, like bankruptcy. month or more) and are experiencing problem gambling will causing them harm, and to access support
can gamble.
experience the greatest negative effects of the shutdown, ■ strengthen our understanding of the links between
The most popular gambling products among Victorian adults Self-reported satisfaction with life drops as risky gambling
which includes 48,000 pokies gambling, 38,000 race gambling, health and mental health.
are lottery tickets (44.4 per cent of the population), raffle behaviour increases. Risky gambling behaviour, excessive
gambling, 17,500 sports gambling and 9,000 casino table
tickets (37.4 per cent), wagering on horse/harness/greyhound alcohol consumption and heavy smoking are linked. Uncertainty will continue to be a feature of 2020–2021.
game consumers.2 These negative effects may include
racing (19.8 per cent) and pokies (14.1 per cent). The four The Foundation must be responsive to the needs of people
most popular gambling activities are also the top four
COVID-19 PANDEMIC AND ITS IMPACT increased distress or shifting to different products or ways to
experiencing gambling harm, broader social and economic
activities on which people spend the most money.
ON GAMBLING HARM access gambling.
issues and the ongoing changes experienced by our
Victoria’s response to the COVID-19 pandemic has created The Foundation closely monitors the gambling environment stakeholders and partners.
While only 14.1 per cent of Victorians gamble on pokies, they
a unique gambling environment and the effects will extend and people’s experiences of gambling harm. There have
alone account for 37.7 per cent of gambling harm in Victoria.1
throughout the 2020–21 financial year. been shifts in the uptake of accessible forms of gambling,
Sports betting is the fastest growing form of betting in such as online options where we saw increases in spending
Restrictions have included closure of gaming rooms at pubs,
Australia. The normalisation of sports betting through compared to the previous year. The COVID-19 pandemic has
clubs and Crown Casino from March 2020 for more than six
advertising is a particular concern. Online gambling is also likely increased stress, mental health issues and known
months (at the time of writing). Sporting codes and community
growing in popularity, with 19.2 per cent of Victorian adults comorbidities such as family violence. However, the longer-
sports have modified or paused their seasons, altering the
who bet doing so online. term effects will not be known for some time.
sports betting market and patterns of gambling advertising.
Gambling harm describes any negative consequence or
These changes in the gambling environment have affected
side effect that comes from gambling, including financial
the estimated 688,000 pokies and 295,000 casino game
problems, relationship difficulties, health problems, emotional
consumers who are no longer able to gamble in venues. Those
or psychological distress, issues with work or study, cultural
who wager on racing (one million people) or sports (295,000)
stresses and criminal activity.
at least once a year have also seen changes in the products
About 330,000 Victorians who gamble experience at least and accessibility leading to increased gambling on available
one form of gambling-related harm, while about 300,000 are racing and sports in some cases.
harmed by someone else’s gambling.
1
All statistics are drawn from the Foundation’s recently published Victorian population gambling and health study 2018–2019, which surveyed 10,638 randomly selected
Victorian adults between September 2018 and January 2019 about their participation in gambling activities, gambling problems and gambling-related harm. Results were
weighted to reflect the Australian Bureau of Statistics Estimated Resident Population data for Victoria.
2
There is overlap between these groups and numbers cannot be combined to a single figure.
5 VICTORIAN RESPONSIBLE GAMBLING FOUNDATION ANNUAL PLAN 2020 / 2021 6ACTIONS FOR 2020–2021 PRIORITY ONE PREVENT GAMBLING HARM THROUGH A PUBLIC HEALTH APPROACH PRIORITY ONE PREVENT GAMBLING HARM THROUGH A PUBLIC HEALTH APPROACH ACTIONS FOR 2020–2021
ACTIONS FOR 2020–2021 FOCUS 2018–21
Create broad awareness and understanding
ACTIONS FOR 2020–2021
■ Work with partners, experts and people with lived experience to
that gambling harm is a public health issue highlight the drivers and effects of gambling harm and the role we all
can play to prevent it
Build knowledge, expertise and the evidence ■ Widely translate, communicate and disseminate the findings of the
STRATEGIC PRIORITY 1: base to constructively inform gambling Victorian population gambling and health study 2018–2019 to inform
PREVENT GAMBLING HARM THROUGH A PUBLIC HEALTH APPROACH harm-related policies, practices and decisions and guide policy and practice
Gambling harm is a complex issue. Just as a person’s gambling behaviour and experience of harm are influenced by a range of
Lead influential communication and behaviour ■ Implement Gambling Harm Awareness Week
factors, the consequences extend beyond the individual. Gambling harm affects the health and wellbeing of the person who gambles,
change strategies, including mass media ■ Build and share a common, consumer-friendly language for talking
family members, friends, colleagues, communities and populations. As such, it requires a whole-of-community response. advertising and social marketing campaigns, about gambling harm
that engage the Victorian community in
The Foundation’s public health approach to gambling harm is holistic, integrated and strategic. Knowledge and insights gained ■ Develop and implement awareness and behaviour change campaigns
preventing and reducing gambling harm
through our program of world-leading research and other intelligence gathering activities inform all elements of our work, which that respond to the dynamic gambling environment
comprises prevention programs, treatment and support services, advice to government, and information and social marketing
Develop and implement gambling harm ■ Deliver a new statewide multicultural gambling harm hub – a “one-
campaigns.
prevention strategies and initiatives focused stop-shop” for multicultural communities
The COVID-19 pandemic has changed the way some people gamble, which may have an impact on the harm they experience. The on Aboriginal, multicultural, youth and LGBTQI ■ Develop synergies in our programs for youth through a sector-led youth
Foundation’s work to prevent gambling harm, including program and service delivery, must accommodate these broader societal populations; outer metropolitan, regional and community of practice
rural communities; and in settings such as
changes. ■ Support Regional Aboriginal Justice Advisory Committees to raise
schools and at-risk workplaces
awareness of gambling harm
We will continue to focus on meeting the needs of the community when, where and how people require support, including through an
■ Work with Incolink to develop a digital campaign designed to prevent
enhanced emphasis on telehealth and digital service options. Our communication activities will emphasise safety and customer care
gambling harm among apprentices in the construction industry
as gaming venues reopen following the pandemic, as well as promoting options for support.
Our work will be informed by the best available evidence, including the Victorian population gambling and health study 2018–2019. Identify, intervene early and support specific ■ Work with key stakeholders to reduce the exposure of young people
populations, communities and settings across to gambling advertising through our Love the Game Sporting Club
A priority this year is to better understand the immediate and longer-term impact of trauma on people’s experience of gambling harm
Victoria that may be at risk of gambling harm Program, particularly within sporting stadiums
and the challenge of relapse on the road to recovery.
■ Support vulnerable users of pokies as gaming venues reopen
■ Commence a gambling harm prevention initiative in the Latrobe Valley,
encouraging a partnership/alliance model of delivery
Widely translate, communicate
Reduce the stigma associated with gambling ■ Continue our commitment to sharing personal stories of recovery to
and disseminate the findings of the harm to enhance inclusion of those affected reduce community stigma towards people who experience gambling
Victorian population gambling and within the community and encourage help
seeking
harm, and help them overcome this barrier to seeking help
health study 2018–2019 to inform Deliver effective treatment and support for ■ Deliver an evidence-based self-help tool that enables flexible access to
policy and practice people and communities affected by gambling behaviour change support
harm ■ Consult with stakeholders to revise our existing client outcomes
framework to more effectively demonstrate impact and inform future
delivery of services
■ Implement a co-designed additional service for Aboriginal communities
on Wadawurrung country in the Geelong/Ballarat region
■ Review referral pathways into counselling and support services to
improve access
■ Enhance use of data in service planning and future development of
services
■ Continue to provide best practice treatment and support via Gambler’s
Help service providers
7 VICTORIAN RESPONSIBLE GAMBLING FOUNDATION ANNUAL PLAN 2020 / 2021 8ACTIONS FOR 2020–2021 PRIORITY TWO WORK IN PARTNERSHIP WITH THOSE WHO SHARE OUR VISION TO IMPROVE COMMUNITY HEALTH AND WELLBEING PRIORITY TWO WORK IN PARTNERSHIP WITH THOSE WHO SHARE OUR VISION TO IMPROVE COMMUNITY HEALTH AND WELLBEING ACTIONS FOR 2020–2021
STRATEGIC PRIORITY 2:
WORK IN PARTNERSHIP WITH THOSE WHO SHARE OUR VISION TO IMPROVE
COMMUNITY HEALTH AND WELLBEING
In the coming year we will continue to strengthen our partnerships within the mental health sector. We know that the COVID-19
pandemic has had a deleterious effect on people’s mental health. We also know that treatment and support for mental health Drive change through settings-based
issues can be hampered when problem gambling is undiagnosed.
programs in schools, sporting clubs
Our success will be underpinned by firsthand experiences of gambling harm in our community through advice from our Lived
Experience Advisory Committee. This will be especially important when people who have had a break from gambling return to
and gaming venues
venues as they reopen.
FOCUS 2018–21 ACTIONS FOR 2020–2021
Elevate the voices of people with lived ■ Continue to promote the role and importance of the Lived Experience
experience of gambling harm to inform the Advisory Committee
work of the Foundation and our partners ■ Regularly feature personal stories in Foundation newsletters,
publications, digital marketing and events
Engage with government
Extend our reach and impact through ■ Drive change through settings-based programs in schools, sporting and health and community
innovative, collaborative and effective clubs and gaming venues, with a focus in 2020–21 on
partnerships • safe reopening of gaming rooms services partners and
• supporting community sport initiatives to get back on track experts to increase
■ Implement an Aboriginal community engagement framework, including
sharing a community-produced film with Elders and community leaders awareness of gambling harm
about Aboriginal people’s experience of gambling
as a mental health issue,
Engage with governments and communities to
better understand and address gambling harm
■ Engage with government and health and community services partners
and experts to increase awareness of gambling harm as a mental
to enhance screening and
as a contextual factor linked to other social
health issue, to enhance screening and referral for gambling harm in
mental health and related services
referral for gambling harm
issues
in mental health and related
services
Contribute to local, national and international ■ Contribute to the development of gambling harm research by
efforts to prevent and reduce gambling harm collaborating with international research partners
9 VICTORIAN RESPONSIBLE GAMBLING FOUNDATION ANNUAL PLAN 2020 / 2021 10ACTIONS FOR 2020–2021 PRIORITY THREE BUILD A COLLABORATIVE AND RESPECTED CENTRE OF EXPERTISE TO DELIVER OUR MISSION FOR ALL VICTORIANS PRIORITY THREE BUILD A COLLABORATIVE AND RESPECTED CENTRE OF EXPERTISE TO DELIVER OUR MISSION FOR ALL VICTORIANS ACTIONS FOR 2020–2021
STRATEGIC PRIORITY 3:
BUILD A COLLABORATIVE AND RESPECTED CENTRE OF EXPERTISE TO DELIVER OUR
MISSION FOR ALL VICTORIANS
We are working in a dynamic environment that is constantly changing. In the coming year, we will continue to adapt to working
remotely, learn from our experiences and apply them collaboratively while remaining focused on achieving our vision of a Victoria
free from gambling-related harm.
We will strengthen our knowledge mobilisation function to ensure that our research program can continue to inform policy and
practice, and vice versa. This will include delivering professional development on key emerging themes in relation to the COVID-19 Deliver a program of digital initiatives
pandemic, youth gaming to gambling, and trauma and relapse.
that provide enhanced online experiences
In closing out the third year of Our Strategic Priorities 2018–2021, the Foundation will also determine our strategic priorities for the
next plan.
and programs, credible information and
effective tools for people and communities
FOCUS 2018–21 ACTIONS FOR 2020–2021
experiencing gambling harm
Develop a strong, collaborative and values-led ■ Develop a workforce strategy that incorporates workforce and
organisation succession planning, and capability enhancement to ensure we have
the right people, in the right jobs, at the right time now and into the
future
■ Establish a diversity and inclusion strategy to underpin our values
and work delivery
Foster an environment of learning, knowledge ■ Deliver a comprehensive program of continuous learning opportunities Establish a diversity and Respond to
sharing and innovation for our staff and to those working in gambling prevention and support through our
stakeholders Sector Development Hub inclusion strategy to the Victorian
underpin our values and Auditor-General’s
Build the leadership, engagement and research
capability required to achieve our mission
■ Strengthen our knowledge mobilisation function to effectively
communicate research findings and translate them into advice,
work delivery findings in
practice and service delivery, especially in relation to the impact of relation to the
COVID-19 on gambling harm
“Reducing the
■ Continue to implement our first Reconciliation Action Plan to increase
internal knowledge and capacity, and create opportunities for
harm caused by
Aboriginal and Torres Strait Islanders through employment, social gambling” audit
procurement and stronger relationships
Enhance our governance, reporting and ■ Implement the Foundation’s outcomes-focused reporting framework
evaluative capability to more effectively
■ Respond to the Victorian Auditor-General’s findings in relation to the
demonstrate the impact and outcomes of our
“Reducing the harm caused by gambling” audit
work
Enable the Foundation’s work through best ■ Establish the Foundation’s strategic priorities over the three years
practice corporate support functions 2021–24
■ Deliver a program of digital initiatives that provide enhanced online
experiences and programs, credible information and effective tools for
people and communities experiencing gambling harm
Develop authentic, relevant and trusted ■ Continue to build relationships with stakeholders and collaborate on
relationships to represent and promote the issues of mutual interest to minimise gambling harm in Victoria
work of the Foundation
11 VICTORIAN RESPONSIBLE GAMBLING FOUNDATION ANNUAL PLAN 2020 / 2021 12SUMMARY BUDGET 2020–2021 DEMONSTRATING IMPACT
SUMMARY BUDGET DEMONSTRATING
2020–2021 IMPACT
The Victorian Government provided the Foundation funding of $153 million over four years through The Foundation has developed a comprehensive framework for measuring short-, medium- and long-term outcomes of our work
the Expenditure Review Committee process in 2019. A summary of the budget allocated to our three aligned to five domains of action:
strategic priorities for 2020–2021 is below.
■ inform public policy to minimise gambling harm
■ create safer gambling environments
2020–2021
$ million ■ work in partnership to strengthen community action on gambling harm
■ shift health and social services towards prevention and early intervention
STRATEGIC PRIORITY 1
■ develop people’s skills to avoid gambling harm.
PREVENT GAMBLING HARM THROUGH A PUBLIC HEALTH APPROACH 23.9
In collaboration with our partners across Victoria, our goals are to reduce the:
■ number of Victorians experiencing harm from gambling
STRATEGIC PRIORITY 2
■ social, health and economic cost of gambling harm in Victoria.
WORK IN PARTNERSHIP WITH THOSE WHO SHARE OUR VISION TO IMPROVE 8.95
COMMUNITY HEALTH AND WELLBEING
STRATEGIC PRIORITY 3
BUILD A COLLABORATIVE AND RESPECTED CENTRE OF EXPERTISE TO DELIVER 5.4
OUR MISSION FOR ALL VICTORIANS
Total 38.25
Note: The 2020–2021 budget does not include forecast funding carryover from the previous financial year.
Budget is subject to change after the announcement of the Victorian State Budget in October 2020.
The indicative budget for the remaining three years of the four year funding cycle is below.
2021–2022 2022–2023
Indicative budget ($ million) 38.4 38.81
13 VICTORIAN RESPONSIBLE GAMBLING FOUNDATION ANNUAL PLAN 2020 / 2021 14OUR
ANNUAL
PLAN
2020/21
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