Physician to Physician Is CII/CPAR Right for You? - Edmonton Zone Monday, June 7th - 5:00 to 6:00pm Dr. Chris Le, Edmonton North PCN & Dr. Sonnie ...

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Physician to Physician Is CII/CPAR Right for You? - Edmonton Zone Monday, June 7th - 5:00 to 6:00pm Dr. Chris Le, Edmonton North PCN & Dr. Sonnie ...
Edmonton Zone
                Physician to Physician
                Is CII/CPAR Right for You?
                Monday, June 7th – 5:00 to 6:00pm
                Dr. Chris Le, Edmonton North PCN &
                                                       AprilCounty
                Dr. Sonnie Oyama, Sherwood Park Strathcona   26, 2021PCN
                Dr. Janet Craig, Edmonton West PCN

Supported by:

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Physician to Physician Is CII/CPAR Right for You? - Edmonton Zone Monday, June 7th - 5:00 to 6:00pm Dr. Chris Le, Edmonton North PCN & Dr. Sonnie ...
Live Recording
• Privacy Statement: The session you are participating in is being
  recorded. By participating, you understand and consent to the
  session being made publicly available via a link on the AMA
  – ACTT website or any Edmonton Zone PCN website for an
  undetermined length of time.
• By participating in the live Q&A, your name as entered into the
  Zoom sign-in may be visible to other participants during the
  session and/or in the recording.

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Physician to Physician Is CII/CPAR Right for You? - Edmonton Zone Monday, June 7th - 5:00 to 6:00pm Dr. Chris Le, Edmonton North PCN & Dr. Sonnie ...
Land Acknowledgment
We would like to recognize that we are webcasting from, and to,
many different parts of Alberta today. The province of Alberta is
located on Treaty 6, Treaty 7 and Treaty 8 territory and is a
traditional meeting ground and home for many Indigenous
Peoples.

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Physician to Physician Is CII/CPAR Right for You? - Edmonton Zone Monday, June 7th - 5:00 to 6:00pm Dr. Chris Le, Edmonton North PCN & Dr. Sonnie ...
Asking Questions

• At any time, type questions in the
  Chat
• At the end we will also invite you
  to ask live questions
   • Click on “Participants”
   • Use the ‘Raise Hand’ feature
                                       To raise
   • A moderator will invite you to    your hand

     unmute

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Physician to Physician Is CII/CPAR Right for You? - Edmonton Zone Monday, June 7th - 5:00 to 6:00pm Dr. Chris Le, Edmonton North PCN & Dr. Sonnie ...
Chat Monitors & Facilitators this Evening
      Edmonton North                 Sherwood Park Strathcona County
     Plaxedes Mhandu                       Christina Vesty
   Quality Improvement Facilitator            Clinical Manager

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Physician to Physician Is CII/CPAR Right for You? - Edmonton Zone Monday, June 7th - 5:00 to 6:00pm Dr. Chris Le, Edmonton North PCN & Dr. Sonnie ...
Session Support Team
 • AMA – Accelerating Change Transformation Team
   • Angille Heintzman     • Edna DeChamplain
   • Kylie Kidd Wagner     • Chris Diamant

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Physician to Physician Is CII/CPAR Right for You? - Edmonton Zone Monday, June 7th - 5:00 to 6:00pm Dr. Chris Le, Edmonton North PCN & Dr. Sonnie ...
Disclosure of Financial Support

  This program has not received any financial or in-kind support.

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Physician to Physician Is CII/CPAR Right for You? - Edmonton Zone Monday, June 7th - 5:00 to 6:00pm Dr. Chris Le, Edmonton North PCN & Dr. Sonnie ...
Progress to
   Date

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Physician to Physician Is CII/CPAR Right for You? - Edmonton Zone Monday, June 7th - 5:00 to 6:00pm Dr. Chris Le, Edmonton North PCN & Dr. Sonnie ...
Provincial PCN Provider CII/CPAR Implementation Status
       (%) May 10, 2021
The percentage of PCN member providers live or in the process of going live on CII/CPAR
                                                                                          80% Goal

Provincial                  16%          7%                                                          77%

    North                                               41%          8%                              51%

  Central                           22%        4%                                                    74%

    South                         19%         6%                                                     75%

  Calgary            12%            8%                                                               80%

Edmonton           11%        7%                                                                     83%

 Providers           Live                 In Progress    Potential

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Physician to Physician Is CII/CPAR Right for You? - Edmonton Zone Monday, June 7th - 5:00 to 6:00pm Dr. Chris Le, Edmonton North PCN & Dr. Sonnie ...
Edmonton Zone PCN Provider CII/CPAR Implementation Status (%)
     May 10, 2021

The percentage of Edmonton zone PCN member providers live or in the process of going live on CII/CPAR   80% Goal

                 Zone          11%         7%                                                                      83%

Leduc Beaumont Devon                                        32%     2%                                             67%

            WestView                            21%                                  36%                           43%

    St Albert Sturgeon                     19%          10%                                                        71%

     Edmonton Oliver                 14%   0%                                                                      86%

     Edmonton North            11%              11%                                                                79%

  Edmonton Southside      6%     5%                                                                                89%

       Edmonton West      6% 0%                                                                                    94%

       Sherwood Park     3% 5%                                                                                     92%

             Providers            Live                In Progress        Potential

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Why
CII/CPAR?

            11
CII and CPAR were at the Request of Physicians

The Central Patient Attachment Registry was at the request of
the Section of Family Medicine (SGP at the time).

A commitment was made to build this tool for primary care.

Alberta’s community specialists requested technology to
submit consult reports to Netcare (CII) at AMA Rep Forum

Partners

                                                                12
MyHealth Record   Simple View of eHealth in Alberta
           Healthcare
             Data
           Repository
  Central
  Patient
Attachment
 Registry
                  Information Integration

                                                                                Connect Care
                       Community

Health
quest
                                                                                  1300 to 1
   Med
  Access                                                                                Y1

         Wolf                                                                           Y2

                 PS                                                                     Y3
                Suite

                                                              e-Notifications
                                 Accuro
                                                                         e-Delivery (labs, DI, etc.)
                                                                                                       13
How CII/CPAR Improves Transitions of Care

                                                 CPAR confirms primary
Primary provider &                               provider *June 2021 –
           team get                              primary provider will
     eNotifications                              display in Netcare
 when patients are
        discharged;
    opportunity for
                                                 eNotifications sent to
   timely follow-up
                                                 primary provider & team
                                                 when patients are
                                                 admitted; opportunity for
                                                 primary – hospital team
                                                 collaboration
   Consult & CED
reports in Netcare
   identify current                              eNotifications, consult &
        community                                CED reports in Netcare
     consultants &                               inform transition planning
          supports

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How about privacy?

  15

                     15
Keeping Information Confidential
• Only mapped fields in EMR flow to Netcare
  • Document confidential information in unmapped fields
  • Each EMR has confidentiality features
       Clinic EMR

                                                           16
How Will My Patients Know?
CII/CPAR falls under the Alberta Netcare umbrella,
which is covered by the Health Information Act.

• You are not required to inform individual
  patients beyond posting the Health
  Collection Notice

• If patients have questions:
  • Brochures, Team Scripts, 1-800 Number

• EMR confidentiality or record masking in
  Netcare

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What do the reports
    look like?
  18

                      18
Community
                                 Encounters
CED Sample                       •
                                 •
                                     Encounter Date
                                     Location
                                 •   Provider Name/Role
                                 •   Reason for Encounter
 Health Concern                  •   Clinical Assessment
 History
 •   Encounter Date
 •   Health Concern
 •   Provider Name
 •   Source (clinic)
                                 Possible Allergy
                                 •   Encounter Date
                                 •   Possible Allergy
                                 •   Provider Name
 Measured                        •   Source (clinic)
 Observations
 •   Encounter Date              Referrals *New – 3y
 •   BP, Height, Weight, Waist   •   Type
     Circumference               •   Request date
 •   Source (clinic)             •   Occurrence date
                                 •   Source (clinic)
 Immunizations
                                     Disclosure Statement
                                                            19
Community Encounter Digest (CED) in Netcare

                     A new category/folder called
                     “Community Reports” has been
                     added to the Clinical Document
                     Viewer (CDV) tree in Netcare

                                                      20
Consult Reports in Netcare

Other providers
can see, at a
glance, that this
patient has a
                                Tool tip displays
Peds Consult
                                Source date, category,
                                sub-category, status,
                                author, result source
                                and facility

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eNotifications
                                              • Notice of:
                                                 • ED Leave Prior to Admission*
                                                 • Change in patient class from ED to
                                                   Inpatient*
                                                 • Emergency Department Discharge
                                                 • Hospital Admission
                                                 • Hospital Discharge
                                                 • Day Surgery Discharge*
                                                 From an AHS Facility in Alberta
   Example: at a glance view in Healthquest

    Appears in EMRs similar to lab reports.   • Notices 7 days/week @ 6 am and 2 PM

                                              *Most but not all AHS day surgery sites are connected.

                                              * NEW since April 2021

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eNotification - Example
                                                                      NEW since April 24, deceased patients
                                                                      are marked on the eNotification as
                                                                      “Deceased (YYYY, MM, DD)” or
                                                                      “Deceased”, if the date is not available
                                                                      from the AHS facility.

                                                                            Info includes:
                                                                            • Pt demographics
                                                                            • Facility location
                                                                            • Date/time
                                                                            • Attending provider
     If a patient is paneled in CPAR to more than one provider both         • Admission reason
     providers receive the eNotification                                    • Additional providers
                                                                               notified
     The notice remains in a patient chart similar to a lab result.

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What’s in it for
  doctors?
 Physician Experiences

                         24
My Journey – CII/CPAR is Teamwork
Dr. Sonnie Oyama- Family Physician & Sherwood Park Strathcona PCN
                           Board Chair
"At first I was concerned about what I would need to do to get us on CII/CPAR, but
Amira and Jasen from the PCN and the eHealth Consultant made it easy. I felt very
                  supported and in the end it wasn't a lot of work."
                        – Rose-ann Oyama, Clinic Manager

      The Team:
      •   Clinic Manager
      •   Physician
      •   PCN Practice Facilitator & Panel Manager
      •   eHealth Consultant
      •   AMA-ACTT Consultant

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My CII/CPAR Journey – Quality & Timely Patient Care
Dr. Sonnie Oyama- Family Physician & Sherwood Park Strathcona PCN
                           Board Chair

                           • Family physicians know their patients
                             best

                           • CII/CPAR enables me to enhance the
                             care I provide my patients

                           • eNotification
                             • Opportunity to be proactive

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My CII/CPAR Journey – Peace of Mind
Dr. Sonnie Oyama- Family Physician & Sherwood Park Strathcona PCN
                           Board Chair

  Before CII/CPAR                   Now live on CII/CPAR
  •   Patient passed away in        •    “deceased” patient eNotification
      hospital                          • Proactive
  •   First notified by call from          • Connect with family
      Medical Examiner’s Office            • Review chart

                                                                            27
CII/CPAR – Better Coordination of Patient Care
           Dr. Chris Le - Family Physician Ideal Medical Center

 “CII/CPAR helps me offer all my patients the best care possible, especially the most
vulnerable, by enabling me to coordinate their care with my colleagues in a different
                       clinical setting like the ED or hospital.”
                                     – Dr. Chris Le

                                                                                        28
CII/CPAR – Opportunity to Advocate for Patients
        Dr. Chris Le - Family Physician Ideal Medical Center

• Community Encounter Digest identified Dr. Le
  as a physician who treated the patient

• Multiple substance use issues with concurrent
  mental health issues

• Cared for patient while in Poundmaker’s Lodge
  • Medication titration
• eNotifications
  • Enable follow-up

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CII/CPAR – Opportunity to Advocate for Patients
           Dr. Chris Le - Family Physician Ideal Medical Center

• Vietnamese speaking population

• Multiple ways for colleagues to connect
  • Community Encounter Digest                         ?
  • Primary Care Provider in Netcare (2021)                !

• Opportunity for me to follow up
  • eNotifications

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Questions?

             31
How to get started

June 8, 2021                        32
Pre-Requisites

     The clinic must be live on                                       The clinic EMR Privacy Impact
 1   Alberta Netcare Portal                                       3   Assessment (PIA) must be up
                                                                      to date

                                                                          PIA

     Using a conformed EMR
 2   Microquest Healthquest, QHR Accuro, TELUS Med Access, PS     4   Panel Ready
     Suite or Wolf Healthquest or Accuro must be latest version

       Microquest
       QHR
       TELUS

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Reach Out
            PCN                 PCN CII/CPAR                      PCN CII/CPAR Contact
                                Physician Rep

to Learn
            Edmonton
                            Chris Le                Plaxedes Mhandu     pmhandu@enpcn.com
              North

More
            Edmonton
                            Ron Shute               Kacey Keyko         kacey.keyko@espcn.ca
            Southside

             St. Albert     Dr. Barbara Fischer
                                                    Duncan Maguire     duncanm@saspcn.com
             Sturgeon                               Neil Neary         neiln@saspcn.com

             Edmonton
               Oliver       Marco Mannarino         Naomi Usman        nusman@eopcn.ca

               Leduc
             Beaumont       Rebecca Saunders        Sandee Foss         sandee.foss@lbdpcn.com
              Devon

              Westview      Sunil Datar             Anita Dalueg        anita.dalueg@westviewpcn.ca

            Edmonton
              West          Janet Craig             Joshna Tambe        joshna.tambe@ewpcn.com

            Sherwood
              Park          Sonnie Oyama            Sheri Fielding      SheriF@sherwoodparkpcn.com

            If you require further support, contact: continuity@albertadoctors.org
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Are You a Healthquest EMR User?

• Edmonton Zone has the highest %                     “ Microquest
  of HQ users in Alberta                              Healthquest
                                                  implementations for
• HQ website - physician & team                     CII/CPAR are the
  stories 26 min CII/CPAR video by Dr. Chris Le   fastest and easiest “
   & Dr. Janet Craig (recording)
                                                   - Michael McDermott, CII
                                                        Project Director
• For more HQ tools & resources visit
  actt.albertadoctors.org

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Upcoming Clinic Manager Sessions
June 16th & 24th 12:15pm to 1:00pm

• Learn more about:
   •   What CII/CPAR is
   •   How it works
   •   How to get started
   •   How to use the reports once live

• Ask your questions!

• Registration details will be sent out

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Thank You for Joining Us Tonight!

• Please take a few minutes now to provide feedback on this session
  (survey link in chat)

• Expect a follow up email with a links to tonight’s recording and
  other tools & resources

• Reach out to your PCN for more information or next steps
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