Soft hearts Sharp minds Hard feet Open hands - Wesley Mission
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Strategic Plan
Soft hearts
Sharp minds
Hard feet
Open hands
Our vision Our mission Our values ‘Do all the good you Continuing the work Christlike can, by all the means of Jesus Christ in servanthood you can, in all the Word and deed Unfailing integrity ways you can, in all the places you can, Courageous at all the times you commitment can, to all the people you can, as long as ever you can.’
“
Wesley Mission 2023 Strategic Plan
We are called to be a
movement of people CEO and Superintendent’s message
characterised by our
soft hearts, sharp ‘Mission’ isn’t something The challenges we see across Australian Our two-year plan will set solid foundations
minds, hard feet we do. It’s a revolution we society call us to respond – whether to help
end homelessness and to provide secure
for future years – serving those most in
need and achieving sustainable growth
and open hands. participate in. It’s a privilege housing, to address the impact of gambling while we continue to invest in our people,
we share across our rich on individuals and families or the deepening systems and processes. We will establish
diversity – fuelled and fired effects of social isolation, poor mental health and measure the impact of our work and the
by a deep sense of purpose and suicide – to name just a few. difference we make while strengthening our
regional presence and our sector, service
that unites us all. A passion to see real change is present
and ministry partnerships.
at every level of our organisation, in all
aspects of our work and ministry. As Wesley The 2023 Strategic Plan aims to convey
Mission’s new leader, it has been my a clear call for each person – whether you
privilege to connect with many of you and are a member of staff, a volunteer, from our
listen to what is important in each of your congregations, a donor or supporter, or the
communities. broader community. There is a place for
each of us to make a meaningful difference,
Our Wesley Mission ‘why’ – our vision –
and it will take all of us coming together
is to do all the good we can because every
to do it.
life matters.
We are called to be a movement of people
Our Wesley Mission ‘how’ – our mission
characterised by our soft hearts, sharp
that pursues our vision – is to continue the
minds, hard feet and open hands. It’s a
work of Jesus Christ in Word and deed.
privilege to join you in our mission.
And, for the next two years at least, our
‘what’ – our strategic direction in living out
our mission and vision – will be to continue
to:
• extend our impact Rev Stu Cameron
• grow a healthy organisation. CEO and Superintendent
04 Soft hearts | Sharp minds | Hard feet | Open hands 05
Strategic Plan
Doing all the good we can
Our 2023 Strategic Plan • Government funding impacts in • Increasing expectations in the areas
the areas of mental health and suicide of care flexibility, technology and
seeks to address the following
Soft hearts
prevention, out-of-home care, domestic maintaining a quality workforce.
significant social issues in a violence and housing.
changing environment. • Social responsibility for climate and
• Greater focus on measuring and reporting
client outcomes, to demonstrate
environmental change, modern slavery,
Indigenous reconciliation and diversity Sharp minds
meaningful change and impact. and inclusion. Extending Hard feet Growing a healthy
our impact organisation
Open hands
• Increasing requirement for aged care and • Ability for organisations like Wesley
disability services to maintain quality and Mission to focus and execute strategy,
regulatory standards. particularly in times of uncertainty and
• Continued need for innovative housing
change.
01 Influence and impact
We’ve evaluated the net impact of 04 Healthy and safe workplace
We exceed industry staff engagement,
solutions and sector partnerships, • Demonstrating resilience and continuing three major lines of business. retention and wellbeing metrics.
to meaningfully shift the dial on to adapt and respond to a post-
02
homelessness. COVID-19 environment.
05
Targeted growth Sustainable and scalable
Five major lines of business are We achieve a $2.3 million net
each helping 10 per cent more financial improvement in 2022/23.
people in need.
03 Strengthened regional presence 06 Risk informed decisions
We’re achieving our goals while
We’re helping 10 per cent more remaining within risk appetite.
people in need through our
regional activities.
06 07“
Wesley Mission 2023 Strategic Plan
… that we are a church in action
In two years’ time, blending Word and deed in a
this is what I’d love way that our congregations
to tell people about and community services are
Wesley Mission… increasingly indistinguishable.
“
… that Wesley Mission has
earned its reputation as a
caring, honest, accountable
and professional
organisation.
“
… that my light was not
extinguished; that my passion
was not lost; that the Word
matched the deeds; that
teams replaced ‘silos’; that the
world was a better place. Anonymous staff quotes
from the 2021 Strategic
Planning Forums.
08 Soft hearts | Sharp minds | Hard feet | Open hands 09Wesley Mission 2023 Strategic Plan
Strengthened
Extending Influence
and impact
Targeted
growth regional presence
our impact
Over the next two years, we
We’ve evaluated the net impact of three Five major lines of business are each helping We’re helping 10 per cent more people in
seek to extend our influence and major lines of business. 10 per cent more people in need. need through our regional activities.
impact, invest in targeted growth
Business plan actions: Business plan actions: Business plan actions:
opportunities and strengthen our
regional presence. • impactful advocacy on housing, gambling • invest in growth opportunities, including for • strengthen our regional activities, support
reform and mental health, along with a those most in need, and which are anchored structures and leadership capability
We’ll also work closely with our First Reconciliation Action Plan by a sustainable existing service model
• create new service, sector and church
Nations communities and staff to • research, measure and report client • pioneer the development of two holistic partnerships, and expand our digital and
develop a Reconciliation Action Plan. outcomes for our major lines of business. missional communities. media presence.
10 Soft hearts | Sharp minds | Hard feet | Open hands 11Wesley Mission 2023 Strategic Plan
Healthy Sustainable Risk
Growing a and safe and scalable informed
healthy workplace decisions
organisation We exceed industry staff engagement, We achieve a $2.3 million net financial We’re achieving our goals while remaining
Over the next two years we seek to retention and wellbeing metrics. improvement in 2022/23. within risk appetite.
grow a healthy organisation. Business plan actions: Business plan actions: Business plan actions:
Our priorities include a healthy • engage, connect, celebrate and invest in • integrated end-to-end support for our major • effective governance structures and processes
developing our people lines of business to operate at or above industry to support risk management
and safe workplace, sustainable benchmarks
and scalable operations and risk • improve staff wellbeing and safety. • risk information is consistently collected, and risk
informed decision making. • targeted investment in properties, streamlining appetite is used in decision-making.
processes, systems and generating untied
revenue.
12 Soft hearts | Sharp minds | Hard feet | Open hands 13Wesley Mission 2023 Strategic Plan
“ “
In two years’ time,
this is what I’d love … that Wesley Mission … that we are the healthiest,
to tell people about is culturally safe for our happiest people – helping more
Wesley Mission… First Nations people to people, in more ways than we
be supported by and ever thought possible!
working for.
“
… that Wesley Mission
has grown in holistically
restoring and renewing
people in need, in unity and
in the power of Jesus.
“
… that it is not only a great
place to work, but the work
we do makes a difference in
the community.
Anonymous staff quotes
from the 2021 Strategic
Planning Forums.
14 Soft hearts | Sharp minds | Hard feet | Open hands 15Wesley Mission 2023 Strategic Plan
Continuing the
• Sector changes and expansion of early • Launch Wesley Mission’s 2023
2018 – 2019
2022
intervention programs. Strategic Plan.
• Expansion of disability group homes • Public advocacy on housing, mental
work of Jesus across Sydney.
• Launched Wesley ParentsNext, a
health and gambling reform.
• Launch Wesley Mission’s Reconciliation
Christ in Word
program supporting parents with young Action Plan.
children. • Commence affordable housing
• Launched Homes for Heroes in development at Wesley RJ Williams
and deed partnership with RSL LifeCare. in Glebe.
• Targeted investment in properties,
systems and processes.
In 2021, we welcomed our new
CEO and Superintendent, Rev
Stu Cameron. Together, with
our staff and volunteers, church • Launched Wesley Intensive Therapeutic
2020 – 2021
congregations, donors and Care, Significant Disability.
partners, we’ll extend our impact • National expansion of our suicide
2011 – 2017
prevention services. • Eight million dollar expansion of services
and grow a healthy organisation. • Pioneer the development of two holistic
2023
in Clarence Valley and Northern Rivers.
• Expanded services to support young missional communities.
people leaving foster care. • Reopened Wesley Edward Eagar Centre
crisis accommodation in Sydney. • Publish impact studies for three major
• Significant changes to the disability and lines of business.
aged care sectors. • Evaluation report shows a 7 per cent
reduction in suicide where there is a • Targeted growth in regional New South
• Opened Wesley Rayward residential aged Wesley LifeForce Network. Wales and strengthened national
care home in Carlingford. partnerships.
• Launched new programs in mental health, • Commence mental health development at
aged care, youth services, counselling Wesley Hospital Kogarah.
and emergency relief.
• Commence renewal of Wesley Mission’s
Sydney City presence.
16 Soft hearts | Sharp minds | Hard feet | Open hands 17Word and deed
Wesley LifeForce
Networks
Mullumbimby
across Australia
“We love, because he Wesley Mission is a church in action. Our Our unique shape — a broad range of
congregational life and community services social services with a core of diverse
first loved us.” are a unique and intertwined expression congregations — positions us as both a
Lismore
Ballina
1 John 4:19 of lived-out Good News. Shaped by the leadership catalyst and a generous resource Brewarrina Yamba
Maclean
unconditional love of Jesus Christ, we seek for our partners. A key direction of our 2023 Walgett
Grafton
to meet people where they are with holistic Strategic Plan will be to strengthen that
care that meets their material, physical, position by growing the vital connection
emotional, social and spiritual needs. Jesus between our community services and our Broken Hill Wilcannia
valued, respected, honoured, included, congregational life. Menindee
served, and embraced people of other faiths Through our Word and deed ministries,
Bowraville
and people of no faith. As an unabashedly we’ll humbly and audaciously speak Kempsey
Jesus-centred organisation, so do we. truth to power, advocating with, and on Port Macquarie
As a Wesley Mission staff member, behalf of, those we serve. Our advocacy
volunteer, or congregation member you’re will honour and amplify the voices of Sydney Locations
Taree
part of an amazing story that stretches our clients and residents, their families, Dubbo Tuncurry
back for generations and is still being and their communities. With courageous Windsor
North Kellyville Mona Vale Dungog
written. We work together to love and serve commitment, unfailing integrity and Quakers Hill Castle Hill
Port Stephens
Maitland
Collaroy
people in our communities today in a way Christlike servanthood, we’ll work to extend Newcastle
Penrith Lake Macquarie
that will keep making a positive impact for Wesley Mission’s long heritage of prophetic Blacktown North Rocks Epping West
Condobolin Parkes
Orange
Tuggerah
Jamisontown Telopea Central Coast
generations to come. advocacy. Girraween West Ryde Manly Dareton
Parramatta Ryde
Hornsby
We can’t undertake the work we do In all of this we share the privilege of Holroyd
North Sydney Penrith Woollahra
Bossley Park
without partners: Governments, churches, Continuing the work of Jesus Christ in Auburn Concord Sydney
Campbelltown
Sydney
donors, supporters, our volunteers Word and deed.
and the communities we serve among. Liverpool Bankstown
South Sydney
Young Wollongong
Randwick
Goulburn
Wesley Mission supports
Rockdale
Riverwood
Shoalhaven more than 160,000 people
Hurstville Wagga Wagga Queanbeyan
Campbelltown Sylvania
from more than 140 locations
across New South Wales
Sutherland Bega/Merimbula
18
and Australia.Get involved
To volunteer, donate or leave a gift in your Will
visit wesleymission.org.au
Wesley Mission
220 Pitt Street, Sydney NSW 2000
PO Box A5555, Sydney South NSW 1235
(02) 9263 5555
communications@wesleymission.org.au
wesleymission.org.au
CEO and Superintendent: Rev Stu Cameron
ABN 42 164 655 145 Wesley Mission is a part of the Uniting Church in Australia.
Do all the good you can because every life matters
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