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F E B R U A R Y 2 0 2 1 • A I R L O G I S T I C S I N T E R N AT I O N A L

                                                                                                           www.airlogisticsinternational.com
                                                                                                           February 2021

                                                                                                           09    DISTRIBUTION
                                                                                                                 Moving the vaccine

                                                                                                           22    PAYMENT OPTIONS
                                                                                                                 Online monetary solutions

                                                                                                           31    CARGO SECURITY
                                                                                                                 Are vaccines a prime target?

                                                                                                           36    END OF YEAR SURVEY
                                                                                                                 Will 2020 be the year to forget?

                                                                             Space age
                                                                             Conversions market snapshot

                                                                                 Connecting the air cargo community
Space age Conversions market snapshot - Flickread
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Space age Conversions market snapshot - Flickread
ISSUE 1 / VOLUME 4 FEBRUARY 2021        CONTENTS
                                                                            12                                  16                    31

MANAGING EDITOR
Alwyn Brice
tel: +44 1322 221144
e-mail: alwyn@airlogisticsinternational.com
DEPUTY EDITOR
Felicity Stredder
tel: +44 1322 221144
e-mail: felicity@airlogisticsinternational.com
DESIGNER
Heather Woodley
tel: +44 1322 221144
e-mail: heather.woodley@markallengroup.com
                                                                                                                36
PRODUCTION
Nicki McKenna
tel: +44 1322 221144
e-mail: sejal.patel@markallengroup.com
COMMMERCIAL MANAGER
Anthony Smith
tel: +44 1322 221144
e-mail: anthony.smith@markallengroup.com
PUBLISHER
Marc Young
tel: +44 1322 221144
e-mail: marc@groundhandling.com
CONTRIBUTORS
Stanley Chao, Thorsten Neumann, Holly Stewart and
Lionel van der Walt

Air Logistics International is published in
February, April, June, August, October &                                   5 Editor’s welcome                        22 Payment options
December. Subscription rate per year applies to UK
and overseas:
                                                                           Trade sanctions really have no            Forget cash - online payments are
Qualifying subscription: £64 or ¤92 or US$100                              place in a world wrestling with a         being increasingly adopted, says
Non-industry subscription: £170 or ¤240 or
US$250                                                                     pandemic, reckons the Editor              PayCargo’s Lionel van der Walt

                                                                           6 Logistics update                        24 Chinese economy
                                                                           Qatar Cargo pulls out the stops;          Stanley Chao on the emergence of
                                                                           Dutch backtrack on levy; digital          China from the ashes
                                                                           progress at Dallas Fort Worth
                                                                                                                     28 Conversions update
      www.markallengroup.com                                               9 Distribution                            The Editor with a round-up of news
                                                                           The sector agrees that rolling out        from this specialist sector
Published by MA Business                                                   the COVID vaccine will be a major
                                                                                                                     31 Cargo security
a Mark Allen Group Company
Hawley Mill,                                                               undertaking. The Editor considers
Hawley Road,
Dartford,                                                                  a new report on the topic                 TAPA’s Thorsten Neumann
Kent DA2 7TJ. Tel: 01322 221144                                                                                      provides an update on criminal
CHIEF OPERATING OFFICER MARK ALLEN GROUP
Jon Benson
                                                                           12 World analysis                         activity in the COVID vaccine
tel: +44 1322 221144                                                       Alwyn Brice reviews the Middle            supply chain
e-mail: jon.benson@markallengroup.com
                                                                           East over the last 12 months
© 2021. All rights reserved. No part of Air Logistics International                                                  34 E-commerce forecast
                                                                           16 Industry interview
may be reproduced or transmitted in any form, by
any means, electronic or mechanical, including photocopying,                                                         Predictions from the integrators on
recording or any information storage or retrieval system, without
permission in writing from the Publisher.                                  Felicity Stredder talks to Delta          how 2021 will shape up
The views expressed do not necessarily represent those of the
editor or the Air Logistics International. Advertisements in the
                                                                           Cargo’s Rob Walpole about his new
journal do not imply endorsement of the products or services
advertised.
                                                                           role and the carrier’s strategies         36 End of year survey
Front cover courtesy of Precision Conversions
                                                                                                                     The Editor examines a recent
Print - ISSN 2633-2450
                                                                           21 Integrator focus                       XOP Logistics study on retailers,
Online - ISSN 2633-2469                                                    Holly Stewart charts the progress         consumers and third party
Printed by Pensord Press Ltd, NP122YA                                      of the big names during 2020              providers in the US and the UK

www.airlogisticsinternational.com                                                                                                          February 2021   3
Space age Conversions market snapshot - Flickread
Space age Conversions market snapshot - Flickread
WELCOME
                                                                                                                EDITOR’S
                                    What goes around…
                                    H
                                           ave you ever noticed how life is full of little ironies?
                                             Here we are, paused at the biggest crossroads that the world has
                                           ever faced. Forget living memory – what’s happening at the moment
                                    in terms of the pandemic is unprecedented. Full stop.
                                      Bit by bit the world has built up a comprehensive communications and
                                    travel network that has now contributed to the greatest bacterial threat that
                                    mankind has ever faced. Yes, the Black Death, smallpox, the Bubonic Plague
                                    and others decimated millions between them, but their sphere of operation
                                    was limited. The aviation sector, in a sense, is reaping what it has sowed.
                                      Move on to the spat between the US and China that has occupied the
                                    headlines through most of 2020. Tariffs and snubbing the Far Eastern
                                    manufacturing hub were designed as protectionist measures and, allegedly,
                                    were a means of curtailing the latter’s prominence on the world stage. And
                                    yes, the levies were not welcome – but fast forward to December 2020,
                                    and what does one find? American demand for Chinese goods that was
                                    seemingly boundless. In fact, Chinese exports to the US in November last
                                    were up by over 46%.

MISSION                               Trade war? What trade war?

STATEMENT                             The loser in this scenario has been the cargo sector, which has been
                                    inundated with demand which it has struggled to fulfil. Why? Because there
ALI comes from the
same team responsible               has been less capacity, something that has been occasioned by the pandemic
for the well-established            stalling passenger flights.
titles of Ground Handling             It’s a vicious circle.
International and Ramp
                                      The irony now, as 2021 gets underway, is that vaccine distribution will
Equipment News. As
such, it builds on over             be shackled by the self-same capacity problem. That, and difficulties in the
20 years of industry                finishing stage, which is the point that bottling comes into the equation.
experience and, with                More glass is needed – and that means a cargo transportation requirement.
a comprehensive and
skilled team of writers             Add to that the vaccines which require special, sub-zero containment, and
based in both Europe                the problem is simply exacerbated.
and the US, aims to bring             In retrospect, intercontinental trade sanctions and tariffs suddenly seem
the reader up to date
                                    petty in the extreme.
with the world of air
transportation.                     Alwyn Brice, Managing Editor

www.airlogisticsinternational.com                                                                     February 2021   5
Space age Conversions market snapshot - Flickread
LOGISTICS
UPDATE

                                                                                                               AN ILL WIND
                                                                                                               FOR SOME
                                                                                                               One unwelcome knock-on effect of
                                                                                                               the current pandemic, and all that it
                                                                                                               entails, has been the escalation in
                                                                                                               charges for freight transportation and
                                                                                                               cargo handling.
                                                                                                                    Forwarders have slammed
                                                                                                               increases levied by Worldwide Flight
                                                                                                               Services in particular, calling the new
                                                                                                               tariffs “monstrous” and complaining
                                                                                                               that the service offered is not worth
                                                                                                               the increases; fewer staff and

  Airfreight donation a success
                                                                                                               problems of readiness have simply
                                                                                                               exacerbated the situation. Quoting
                                                                                                               rates of around £2,500 for a ten tonne

  A
         s part of the “1            project of Qatar Airways          this project, ensuring that             shipment, forwarders have pointed out
         million kilos”              Cargo, under the terms of         UNICEF cargo was safely                 that they are effectively being held to
         charitable initiative,      which the airline donated         transported to the UNICEF               ransom, since their options are limited.
  Kuehne+Nagel and Qatar             a million kilogrammes of          Global Supply Hub in                         In its defence, WFS has said that
  Airways Cargo have been            freight for humanitarian          Copenhagen, Denmark. The                it continues to invest in technology to
  donating airfreight services       aid including medical             various essential supplies,             assist the sector and that the onset of
  to UNICEF, supporting the          supplies until the end of         including protective                    the pandemic had occasioned it much
  agency’s global efforts in the     2020. The kilogramme offer        equipment, were an                      more (unexpected) expense in order to
  fight against the COVID-19         was allocated to freight          important part of UNICEF’s              comply with safety regulations.
  pandemic.                          forwarders to give to the         efforts to keep health                       At the time of writing it was
     Triggered by the crisis, the    charities of their choice.        workers safe so that they               understood that WFS’ latest tariffs
  initiative is part of the larger       Kuehne+Nagel joined           could continue to deliver               exceeded those of handlers dnata,
  sustainability “We Qare”           Qatar Airways Cargo in            quality care.                           Menzies and Swissport.

DUTCH VOLTE-FACE                                                         DRY ICE PROTOCOLS
L
      ate last year it looked as     aircraft, they argued, were not     With vaccine distribution           kept at about -94º C and dry
      if the Dutch government        necessarily bigger polluters        now well underway, in a             ice is the only widely available
      would be levying a tax         compared with their smaller         safety alert the FAA has urged      material that will maintain
 on freighters in Holland,           siblings. Added to this is the      caution and awareness in its        that temperature.
 according to their MTOW.            irony that handling companies       transportation, particularly           The threat is that as the
 However, a study into the           typically look to optimise          where the packaging                 dry ice sublimates (or moves
 impact of the proposed tax          cargo loads, with maximum           requirement is one of dry ice.      from a solid to the gaseous
 revealed the short-sightedness      capacity the overall goal:             The situation has seen cargo     state), it might overwhelm
 of the concept, with                in so doing, they would be          carriers loading up aircraft        the ventilation system on an
 opponents pointing out that         effectively penalised.              with up to five times as much       aircraft and threaten the crew.
 any introduction of such a tax          The Dutch government            dry ice than they would             The issue is even more acute
 would merely oblige aircraft        subsequently backtracked on         normally be allowed to carry.       on aircraft because the dry ice
 to relocate to other airports.      its proposals and instead said         With the recent approvals        sublimates faster in lower air
 Moreover, analysts also noted       that it would work towards          granted by various                  pressure. Inter alia, the FAA
 that this environmental tax         a freighter tax that would be       governments for use and             recommends the installation
 was skewed, citing that the         introduced at a European level.     distribution of the vaccine,        of CO2 detectors and ensuring
 MTOW ignored the most               The amended bill also included      dry ice has been one main key       that all air handling systems
 important part of the equation,     a recommended increase in           to that effort.                     are in full operating condition
 namely how green the aircraft       a proposed tax on passengers           Certain vaccines have to be      before take-off.
 was in the first place. Bigger      taking international flights.

  6   February 2021                                                                                        www.airlogisticsinternational.com
Space age Conversions market snapshot - Flickread
CEVA in African expansion
CEVA Logistics’ strategic expansion plan across the African continent is further gathering       in co-operation with its parent company the CMA CGM Group and contract logistics activities
pace, with the acquisition of ASTI Group in Morocco. CEVA Logistics and ASTI have been           in both Casablanca and the Tangiers Free Zone. The new operation will be looking to
partners for more than two decades and have delivered a range of multi-modal services to         capitalise on the strength of the automotive industry in the country, a vertical in which CEVA
customers across the North African country in that time.                                         Logistics is a market leader.
    CEVA Logistics will expand its range of export capabilities, specifically reefer services,        ASTI is already a top ten logistics player in the Moroccan market.

   Digital moves at Dallas Fort Worth
                                                                                                 well as trucking companies,                    Nallian, added: “We are
                                                                                                 empowering them to co-                         honoured to work with
                                                                                                 ordinate their cross-company                   Dallas Fort Worth airport
                                                                                                 processes.                                     which is committed to raising
                                                                                                    “Dallas Fort Worth                          the bar for innovation and
                                                                                                 airport continues to focus                     excellence in air cargo. With
                                                                                                 and invest in our cargo                        Nallian’s mission in mind - to
                                                                                                 business. This new platform                    make the world operate as
                                                                                                 makes processing cargo                         one - we are thrilled to see
                                                                                                 more efficient by providing                    how our infrastructure also
                                                                                                 accurate and timely                            empowers forward-thinking
                                                                                                 information to our cargo                       airports such as Dallas and
                                                                                                 community,” explained John                     their partners to leverage the
                                                                                                 Ackerman, Executive Vice                       power of digitisation on a
                                                                                                 President of Global Strategy                   global level.”
                                                                                                 and Development at the                            This new application-
                                                                                                 airport. “We are excited to                    based technology will

  D
        allas Fort Worth airport                    chain. Over time, this will                  work with Nallian and our                      reduce the amount of time
        is using Nallian’s                          include freight forwarders,                  international airport partners                 and paperwork required for
        cloud-based data                            shippers, ground handling                    to offer this digital platform                 cargo shipments coming
   sharing platform for cargo                       agents, third party logistics                to our cargo and logistics                     through the airport and is
   customers, allowing seamless                     providers, airlines, Customs                 customers.”                                    part of the airport’s digital
   transactions across the supply                   and Border Protection, as                       Jean Verheyen, CEO at                       transformation strategy.

GEODIS OCN SERVICE
SET TO CONTINUE                                                                                   New facility at Manchester
G
       eodis has announced                        Freight Forwarding of                            Dnata has opened a new, state-of-the           125,000 square foot of warehouse
       the continuation of                        GEODIS, said: “Our                               art cargo complex, dnata City North,           space and is capable of processing
       its scheduled Own                          customers on both sides                          at Manchester airport. Representing            in excess of 150,000 tonnes of cargo
Controlled Network service                        of the Atlantic have been                        an investment of over £30m, the                annually. It is equipped with the latest
linking Europe and the                            suffering from a severe                          150,000 square foot facility allows the        technologies and complies with the
US. The current service,                          shortage of regular,                             company to significantly expand and            highest industry standards, ensuring
providing three full rotations                    guaranteed air freight                           consolidate its Manchester operations.         efficient and safe handling of all types
each week, has been                               options. We foresee this                         Particularly well-situated for ease               of cargo, including pharmaceuticals,
confirmed throughout 2021.                        situation remaining for some                     of airfield access, dnata’s                              perishables, dangerous
    With transatlantic                            time and so have committed                       purpose-built, on-airport                                       goods, aircraft engines
airfreight capacity continuing                    resources to provide stability                   facility includes                                                     and vehicles.
to be tight and forecasted                        and assure the continuity of
to remain so well into 2021,                      our service through the full
GEODIS is contracting                             year of 2021.
freighters to operate within                          “As a critical element of
its OCN as part of its global                     our OCN programme, we can
AirDirect service offering. The                   ensure seamless end-to-end
2021 schedule is confirmed                        delivery through consistent
between Amsterdam Schiphol                        monitoring and control of
and Chicago O’Hare, with                          all shipments, including
three departures and three                        pharmaceuticals and medical
return flights a week.                            equipment, as well as vaccine
    Eric Martin-Neuville,                         delivery as it becomes
Executive Vice President,                         available.”

www.airlogisticsinternational.com                                                                                                                                 February 2021             7
Space age Conversions market snapshot - Flickread
LOGISTICS
UPDATE

HYBRID CONTAINER DEAL                                                                                IN BRIEF
A
                                                                                                     Vietjet has partnered with UPS for Asia-US       pilot to showcase the benefits and
       s 2020 closed, SkyCell and Air France KLM Martinair Cargo                                     airfreight operations, but the low cost          feasibility of the initiative.
       signed a partnership agreement. The agreement set out the                                     carrier has not given up on its long-                The ONE Record project proposes a
       reintroduction of hybrid containers for those shipping with                                   standing ambition to have a freighter fleet.     solution by defining a common API for
Air France KLM Martinair Cargo, supporting a push to increase the                                        The Vietnamese airline said that             all electronic platforms used by various
sustainability and safety of pharmaceutical shipments.                                               the weekly service carried cargo                 stakeholders in the supply chain involved
   The agreement coincided with the rising demand for greener                                        including garments, seafood and medical          in the data provisioning process. This
solutions and ambitious environmental goals set out by pharma                                        commodities collected from Bangkok, Kuala        standardises the data exchange protocol in
companies. As the pharma logistics industry pushes onwards with                                      Lumpur and destinations across Vietnam.          the air cargo industry and provides added
the global distribution of COVID-19 vaccines, sustainable solutions                                                                                   benefits of better data quality, control,
will be crucial, given the volume and global scale of the distribution                               Pharma.Aero has enlarged its membership          transparency and ease of connectivity.
ahead. Since SkyCell’s solutions are able to secure products within a                                base with three new Full members – Dubai-
temperature range of 2-8°C and 15-25°C and now -70°C, SkyCell is                                     based logistics and transportation services      After the launch of a direct freighter
well-prepared for the varying needs of vaccines and other sensitive                                  company First Priority Cargo, global 4PL         service from Johannesburg to five African
pharmaceuticals.                                                                                     BDP International and Lima-based ground          destinations in late November, Kenya
   The deal with Air France KLM Martinair Cargo has marked part of                                   handler SAASA (Servicios Aeroportuarios          Airways Cargo began direct cargo flights
a shift towards the adoption of enhanced technological solutions to                                  Andinos). Over the course of the last two        from Moi International, Mombasa, to
meet both the demands of pandemic logistics and requirements of                                      months, Pharma.Aero has signed up a total        Sharjah. Initially a weekly flight, this is
environmental agreements.                                                                            of eight new members.                            expected to gradually increase in frequency
                                                                                                                                                      and more destinations will be added.
                                                                                                     EDIfly’s Aviation Messaging 2.0 has just
                                                                                                     marked its tenth anniversary. Built from         Amazon Air recently bought seven retired
                                                                                                     scratch, it has developed into a household       Delta Boeing 767 aircraft, along with four
                                                                                                     name for messaging solutions for the             WestJet aircraft for conversion purposes.
                                                                                                     aviation industry.                               The initial four will be in operation within 12
                                                                                                         Starting in the cargo arena, currently       months. Elsewhere, it is preparing to open
                                                                                                     more than one hundred EDIfly servers are         a US$1.5bn air cargo hub at Cincinnati/
                                                                                                     in operation at airlines, ground handlers,       Northern Kentucky International airport.
                                                                                                     airports, government agencies and
                                                                                                     logistics centres.                               To support its local clients and be closer to
                                                                                                                                                      the high-growth Asia Pacific region, data
                                                                                                     CHAMP Cargosystems, along with Qatar             sharing specialist Nallian has opened up a
                                                                                                     Airways Cargo and Agility, has completed         new office in Singapore. Geert Van Brempt
                                                                                                     the first phase of the IATA ONE Record           has been appointed Managing Director.

  APPOINTMENTS
  In what has been a year of great change         association’s 2020 Hall of Fame Recipient.       worked for almost 20 years for the                Ramirez, and Ken Nieze. Ramirez becomes
  for the air cargo industry, Peter Gerber will                                                    company, of which the last two years he           the new Global VP, Human Resources,
  leave the position of Chief Executive of        The new term of office for the Air Cargo         spent as CEO.                                     based at PayCargo’s Florida headquarters,
  Lufthansa Cargo to take over at Brussels        Community Executive Board will begin with                                                          while Nieze has been appointed VP of Sales,
  Airlines. Gerber will become the Chief          two new members. Susanne Klingler-               In December at Delta Cargo, Shawn Cole            West Coast, and will be based in Seattle.
  Executive of the Belgian airline, which is      Werner and Dr Pierre Dominique Prümm             became the new Vice President Global
  owned by Lufthansa, on March 1, taking          have been elected to the committee for           Sales, a newly created role focusing on           Ashwin Bhat is to take over as Lufthansa
  over from Dieter Vranckx. In turn, Dorothea     the first time. Patrik O Tschirch will replace   identifying enterprise-wide synergies with        Cargo’s Chief Commercial Officer and member
  von Boxberg will become the new Chief           Harald Gloy as Chair.                            Delta’s portfolio of global corporate and         of the executive board for the carrier’s
  Executive and Chair of the executive board                                                       travel management companies. Separately,          product and sales division on March 1.
  of Lufthansa Cargo.                             World Freight Company announced that             Rob Walpole was named VP Delta Cargo.
                                                  from November 23, 2020, Sebastiaan                                                                 Jannie Davel has joined Delta Cargo as
  Larry Coyne, CEO of Coyne Airways               Scholte would become CEO of Kales Group.         Online freight payment platform PayCargo          Managing Director–Commercial and Vishal
  and Coyne Aviation, has been selected           Scholte takes over from Dirk Hazenoot,           has appointed two new Vice Presidents             Bhatnagar has been promoted to Managing
  by TIACA’s Chairman’s Council as the            who decided to step down after having            to its senior management team: Marta E            Director–Global Cargo Operations.

 8      February 2021                                                                                                                               www.airlogisticsinternational.com
Space age Conversions market snapshot - Flickread
DISTRIBUTION
                              DRUG
                              STORE
                            Logistics requirements for delivering the COVID-19 vaccine: what’s necessary? Here,
                            Ti’s Senior Analyst, Thomas Cullen, looks over a blueprint for a brave new world.

                            A
                                   ccording to Ti’s recent      supply chain, and thus the           Vaccine characteristics and logistics
                                   study (Logistics             logistics resources required, will   The report suggests that the logistics of production of mRNA (and
                                   Requirements for the         evolve over a short period of        attenuated virus-vector vaccines) is probably less complex than
                            COVID-19 Vaccine), the              time. Thus the critical nature of    that of traditional attenuated ‘live’ virus and inactivated ‘dead’
                            distribution of vaccines for        the deployment of the vaccine        virus vaccines. Production lead times are shorter and any increase
                            COVID-19 will be a task of          will be significant and therefore    in production capacity is easier. At present, the most advanced
                            some, but not overwhelming,         large volumes of vaccine will        vaccines likely to be deployed are mRNA and attenuated virus-
                            size and complexity. It will        be exported from production          vector vaccines. In the case of mRNA vaccines, the ability of
                            tread a familiar path for           centres in the UK, Belgium           the RNA to replicate comparatively quickly and simply through
                            inoculation programmes in           and the US. However, after a         normal genetic processes enables rapid production with a less
                            both the developed and the          fairly short period of time, new     demanding production infrastructure.
                            developing world. The logistics     production centres will open             In the case of mRNA vaccines, the time between the
                            solutions are familiar and will     up around the world, with the        commencement of design and production is very compressed, with
                            use resources that are widely       result that different logistics      the major proviso that the efficacy and safety trials remain and are
                            available in almost all major       solutions will be adopted.           a substantial lag on the introduction of the vaccine.
                            economies; in fact, the report          Theoretically, the longer-           Virus-vector vaccines are slightly more complex. As their name
© Steak - stock.adobe.com

                            believes that the demand            term prospect is that demand         implies, they need an attenuated virus to deliver the RNA to the
                            for specialist resources will       for COVID-19 vaccines will           cell wall proteins, making the vaccine more complex. However,
                            be limited to areas such as         moderate and the sources will        this virus-vector is essentially a platform that delivers and actuates
                            packaging. Indeed, packaging        broaden, suggesting a merging        the cell in order to deliver the piece of RNA.
                            emerges as one of the pivotal       of COVID-19 vaccines into                Thus it can be seen that compared with traditional vaccines,
                            issues within the supply chain.     the existing vaccine logistics       new technology in vaccines has created a different environment
                                A further issue is that the     channels.                            for supply chain management and logistics.

                            www.airlogisticsinternational.com                                                                                        February 2021        9
Space age Conversions market snapshot - Flickread
DISTRIBUTION

  Vaccine production geography        This will have important            once the vaccine is decanted and exits any storage facility it will
  At present, production locations    implications for inventory and      have a strict shelf life. This is complicated by the frozen state of any
  are concentrated in Europe,         transport strategy.                 mRNA vaccine, as shelf life is likely to be different once the vaccine
  the US, China and possibly              The study also references the   is defrosted and brought to a temperature suitable for injection.
  Russia. At the time of writing      vaccine production capabilities         The nature of demand for COVID-19 vaccines is more uncertain
  the production base was being       within India. Although the          than might at first be imagined. For example, there exists
  expanded to other locations         extent of the disease is not        uncertainty over the number and location of people to receive the
  across the world, notably           proportionately as intense          vaccine.
  France and Japan, with further      as in many other regions,               Although it is presumed that a substantial proportion of the
  markets such as Brazil or           this sub-continent has a very       developed world populations will receive some type of vaccine,
  Australia constructing their own    large population and thus the       there is, surprisingly, a strong likelihood that most people will not
  production facilities. However,     quantity of demand is likely to     receive the vaccine. For example, the UK Vaccine Task Force has
  the supply chain is likely to       be very great. India possesses      disclosed that its aim was to vaccinate just 30% of the population.
  be effectively sourcing at the      significant vaccine production          Worth bearing in mind is the fact that vaccination campaigns
  regional level and at the global    capabilities, although this is      are often short, seasonal operations lasting just a few weeks or
  level; very advanced economies,     focussed on traditional vaccine     months. Activity can be intense and, combined with the shelf life
  such as those of the UK or          types (in common with most of       constraints of the vaccine, a premium is thereby placed on the
  US, will be largely utilising       the rest of the world).             speed of response. Consequently, we may see an intense period of
  domestic production whilst                                              activity and then a falling away.
  other economies would look to       Product profile and constraints         Geography is another factor: aside from the irregular incidence
  import production from global       Needless to say, here shelf life    of COVID-19, the seasonal nature of the disease also complicates
  locations.                          is a key determinant of logistics   the logistics operation.
                                                                                                                                                     © Dimitrios - stock.adobe.com

      That said, both Europe and      strategy within the vaccine
  the US will have distribution       supply chain. Although it           Last mile considerations
  patterns that are fairly standard   appears that both mRNA and          As with any logistics schedule, it’s the last part of the journey that
  to the distribution of many         attenuated virus-vector vaccine     is the most critical. If that cannot be effected with precision and
  industrial and consumer             can be kept for several months      timeliness, then what has gone before is essentially wasted. In the
  products, with a central            adjacent to production facilities   case of sensitive drugs, the last mile takes on a new significance,
  production facility capable of      and, in the case of mRNA            especially since the indications are that a follow-up injection will be
  serving the entire continent.       vaccine, at lower temperatures,     required at some point after the first. Here, shelf life is everything,

   10          February 2021                                                                                www.airlogisticsinternational.com
... demand for
                                                                         COVID-19 vaccines
                                                                         will moderate
                                                                         Thomas Cullen, Ti

temperature control vital and            Fleets are leased or operated   have a secondary function of increasing control over logistics
supporting equipment (needles         by the manufacturers.              operations. This is especially true with vaccines. In order to model
and the like) essential.              These containers are heavy,        the effectiveness of their operations, pharmaceutical companies
                                      expensive, complex to manage       can use the data they have generated through their information
Packaging strategy                    and need to be rented from         systems. This results in supply chains that have somewhat higher
This is arguably the most             specific operators but do offer    levels of design than similar operations in other sectors; however,
important part of the whole           a higher degree of security        this effect should not be exaggerated, says the study.
operation.                            for consignments. Bearing in
    The vaccine is put into vials     mind the time and handling         Transport strategies
which are boxed in cardboard;         specifications of vaccines,        Finally, what’s the best means of delivery?
the box has its own insulation        there is a tendency to use             At the tactical level, transport management is shaped by the
or cooler pack, typically             active containers to a greater     structure of the supply chain and in particular, production strategy.
containing CO2 and which can          degree than usual in the rest of   In terms of producing state-of-the art vaccines, there are relatively
be supplemented by further            pharmaceutical logistics.          few production facilities at present, although as discussed above,
injections of the gas. Step three                                        this looks likely to develop throughout 2021.
involves putting the boxes            The information supply chain           The study’s findings point to road freight as likely to be a major
into a pallet shipper which           An important characteristic        resource for serving markets in North America and Europe. The
allows handling en masse              of contemporary                    attractions of road freight solutions are considerable, not least that
and which can further help            pharmaceutical supply              of the integrity of the consignment. Moreover, any need for hub
with keeping the contents at          chains is their investment in      or trans-shipment facilities is negligible and normal packaging
the right temperature. Here,          data generation capabilities.      solutions are highly appropriate for road freight. Critically, it is a
the choice is either an active        Central to this is the ability     very cheap solution.
or passive solution, ranging          to monitor the temperature             Airfreight is often assumed to be the default solution for
from a simple, cardboard (or          of consignments. The               pharmaceuticals in general and vaccines in particular. It is
other material) container to          monitoring of consignments         presumed that it is faster to move consignments by air than by
the specialised refrigerated          of all pharmaceuticals, but        road or sea.
container commonly used               especially vaccines, is now            However, although there are strengths appertaining to
within the cargo sector.              a salient requirement for all      airfreight, there are also weaknesses. That said, the attraction
    When it comes to packaging        pharmaceutical companies.          of airfreight for certain supply chains, such as globally sourced
proper, the choice falls into         Evidence of the correct            production, is very great, if not unparalleled. Chief in its favour is
active or passive options.            handling of consignments must      cost competitiveness for smaller volume, high value loads.
Passive packaging covers              be produced in acceptance or           Weaknesses include the frequent loading and unloading of the
various forms of cardboard and        use of any pharmaceutical by       consignment (hence the need for consignment integrity), together
other material boxes. Some of         the end user.                      with a lower level of transparency and control. There is also
these are remarkably advanced,            This is invariably in          enforced reliance on a number of logistics service providers.
such as SkyCell, whose boxes          electronic form and is in              Finally, sea freight. The facility is very widely used by the
cool the consignment and              effect, generated through          pharma sector generally. However, because of its slower speed, sea
can be recharged in cooler            the use of data loggers            freight is less used for the movement of vaccines, not least as the
environments. These solutions         inside or approximate to the       shelf life constraints of vaccines are typically significantly more
are light, cheap and flexible.        consignment. There are several     restricted than many other pharmaceuticals. Nonetheless, for the
They are, however, perceived          variations of this technology.     movement of a large consignment, such a solution could have its
by some to be less reliable           The more elaborate are active      attractions. For example, combined with an air freight component,
than active solutions and less        transmitters that provide          vaccines could be moved into a region in large quantities and
appropriate for high value            near real-time data to ‘control    stored in a temperature-controlled box reefer. Such a facility could
and highly critical cargoes.          towers’ operated by the            hold sufficient volumes of vaccine to inoculate a substantial
They are, however, the                pharmaceutical companies           population.
dominant solution within the          on a continental or even a
pharmaceutical sector.                global basis. These systems        Conclusion
    Active packaging really           are created by and are the         The paper, in some respects, reveals no surprises. Vaccine
applies to refrigerated               possession of pharmaceutical       distribution began in early December 2020 and the media has
containers which are largely          companies. They are rarely, if     made much of the initial deliveries. Road, air and marine transport
used in the airfreight sector.        ever, outsourced to third party    facilities all have a role to play in this battle against the pandemic
These have a powered                  logistics providers.               and for some countries, a combination of these transport modes
refrigeration unit within what            Although these systems are     will see the vaccine efficiently distributed. The good news, though,
is essentially a large multi-pallet   designed to support regulatory     is that the sector is well prepared for this huge undertaking, and
container.                            obligations, they may also         has the necessary tools and equipment in place.

www.airlogisticsinternational.com                                                                                         February 2021     11
ANALYSIS
WORLD

 The Middle East
  If the aviation sector changed down a gear or two during 2020, was the scenario
  bleak for all? Alwyn Brice analyses how the Middle East fared.

 M
           any would like to efface 2020 from their memories. Yet,     necessary measures in place for     e-commerce volumes over
           despite all the challenges, life continued – and cargo      their protection.                   last year,” says Allaham, “and
           aircraft still took to the air.                                 “We also implemented            certain markets had increases
      According to Lubna Allaham of Etihad, the carrier’s cargo        a work from home policy             of over 50% compared to
  arm was kept busy and operated over 90 charters to support the       for the office staff and this       the previous year, especially
  global aid programme on behalf of the government.                    was supported by the great          around the holiday seasons.”
      “As a key stakeholder under the Hope consortium, we              digitalisation efforts in which         And what about 2021?
  have transported millions of COVID-19 vaccine doses                  we had invested. Our online         Was any change envisaged?
  already. Our pharma product has seen an increase of 50%              bookings saw a great surge;             “We are optimistic about
  in pharma shipments with Etihad Cargo, thanks to the trust           in addition, our e-AWB              the year ahead. We have
  that our partners have put in us and our IATA CEIV Pharma            penetration increased, putting      already recovered in many
  certifications.”                                                     us amongst the top airlines.”       areas, including the strong
      In fact, Etihad Cargo was amongst the fastest airlines to roll       Like many freight carriers,      equine and automotive
  out the so-called mini freighters or preighters: that occurred       Etihad Cargo has had to                movement sectors,
  within 24 hours of the suspension of the normal passenger            adapt to the rise of                     which were greatly
  flights.                                                             e-commerce.                               affected during the
      Allaham continues: “We have participated in key government           “We have                               early months of the
  programmes, moving incinerators of over 60 tonnes to bringing        witnessed a                                 pandemic. We are
  COVID swabs from Europe to be tested in the UAE labs. The            sizeable                                    expecting to see a
  rolling out of the preighters was a major change for us, to          increase in                                  large movement
  introduce the necessary capacity into the market and ensure                                                       of temperature-
  that the world trade lanes remained connected. We                                                                  controlled items,
  worked closely with customers and partners,                                                                        especially the
  achieving record loads on some flights and we
  ensured that our front line staff had all the

 12   February 2021                                                                                      www.airlogisticsinternational.com
COVID-19 vaccine, where the Hope consortium is estimating                                                   of the vaccine that the world
at handling almost 18bn doses by the end of 2021. Finally,                                                  has been eagerly awaiting.
with the recovery of the passenger network, we expect to be                  ... we had to                  “Being no stranger to pharma
reopening several scheduled routes within our network.”
                                                                          innovate very                     and having the world’s
                                                                                                            largest GDP certified facilities
A challenging year                                                        quickly                           and extensive experience
Before 2021 finishes, the word “challenging” will probably go                                               from our daily movement
                                                                          Henrik Ambak,
down in history as the most mentioned adjective in connection             SVP Cargo Operations Worldwide,   of pharmaceuticals, we look
                                                                          Emirates
with the coronavirus…                                                                                       forward to facilitating this
   For Henrik Ambak, SVP Cargo Operations Worldwide at                                                      essential distribution task. As
Emirates, “2020 was one of the most challenging years for us              also had to make a complete       the end of the pandemic does
humans in a very long time – and therefore also challenging               safety evaluation and develop     not yet seem in sight, 2021 is
for aviation. If we are speaking in strict business terms, it also        guidelines for our worldwide      going to continue several of
provided an opportunity for air cargo to step up its game and             team to follow. In the month      the trends from the previous
prove its importance to society in a difficult situation, which I         of June, we also removed seats    year, not the least disruptive
think the industry managed very well. Here I mean the industry            in Economy Class from ten         change at short notice to no
in the widest sense of the word: airlines, forwarders and handlers,       Boeing 777-300ER aircraft to      notice at all. Although there
as well as the regulating authorities. The magnitude of the               convert them into what we like    has been a recovery in our
challenge we faced was more than the combined impact of all               to call mini-freighters. And we   passenger operations, we are
other previous upsets.                                                    have now operated cargo-only      not yet close to the scale of our
   “Prior to the COVID-19 pandemic, we’d never had a situation            flights on Airbus 380 aircraft.   pre-pandemic operations. We
where our entire passenger operation remained suspended for an                “Aside from the initial       anticipate that we will continue
extended period of time. When COVID-19 forced the complete                surge in PPE, the year            to use our mini-freighters and
suspension of passenger flight operations in late March, we lost          brought substantial growth in     passenger aircraft for cargo-only
access to the capacity on passenger flights, which normally offer         e-commerce, as many of us no      operations in the near to mid-
more than two thirds of our total global cargo capacity. We were          longer went shopping in shops     term to meet market demand.
only left with our full freighter operations, with a fleet of 11 Boeing   but instead clicked ourselves     As vaccine production scales
777 aircraft.                                                             to what we needed. Given          up and countries start ramping
   “However, there was an immediate and urgent demand in the              the convenience e-commerce        up delivery of the vaccines to
market for air cargo capacity in order to transport medical supplies      offers, this is not likely to     their citizens and residents,
such as PPE, equipment and food, in addition to the normal air            be a short term blip but the      we expect to see increasing
cargo. And so, we had to innovate very quickly, almost reinvent           acceleration of an already        volumes of these vaccines
our complete business model overnight and ensure that we were             existing change of consumer       moving on our flights.”
doing the business and fulfilling our social responsibility by            behaviour: an acceleration we
transporting urgently required commodities across the world.              are happy to facilitate.”         Busy time for Qatar Cargo
   “Our first order of business was to restore air cargo connectivity         His year ended with the       For Qatar Cargo’s Guillaume
to markets around the world so that we could continue                     beginning of the distribution     Halleux, 2020 started off with
transporting essential commodities that were required in the
response to COVID-19. In order to do this, we started operating
our Boeing 777-300ER passenger aircraft as cargo-only aircraft. This                                              Demands on the cargo sector have been
                                                                                                                immense but carriers rose to the challenge
had never been done before and our team had to work within a
very short time to plan our new route network and work with our
partners across the world; they also had to work with the relevant
authorities to get the required permissions to operate the flights.
   “We were able to deploy these and increase our destination
network from about 35 (served by our 11 Boeing 777 freighters) at
the end of March, to around 50 by April. Within 100 days from the
end of March, we had re-established a network of more than 100
destinations across six continents,” he adds.

Innovative solutions
In the meantime, Ambak relates, Emirates also came up with other
innovative solutions to increase the amount of air cargo capacity.
   “This included loading cargo on the seats of passenger aircraft
and in the overhead bins. Of course, before we introduced this, we

www.airlogisticsinternational.com                                                                                        February 2021               13
ANALYSIS
WORLD

Emirates found itself initially relying on 11
freighters but innovation saved the day

an expansion of the network, seeing freighters to Campinas,             A range of initiatives                 International. As a result, we
Santiago, Bogotá and Osaka.                                             To support Australian                  transported over 1.5m tonnes
    “However, with the spread of the COVID-19 virus, the months         exporters, the carrier joined the      of cargo in 2020, this a 4%
ahead proved challenging. Its impact on the aviation industry was       International Freight Assistance       increase over the previous year.
tremendous and as border and travel restrictions were introduced,       Mechanism in Australia, an             In fact, QR Cargo’s market
it significantly affected our bellyhold capacity. The disruption        initiative whereby exporters           share has grown since the
started in China first and slowly spread throughout the world,          in the country could swiftly           start of the pandemic because
resulting in Qatar Airways Cargo losing more than 650 tonnes of         transport their produce with           of the increase in demand
cargo capacity each week from China alone. The pandemic was             reduced airfreight costs.              for freighter aircraft capacity,
another test of human resilience, although we had been through a            “To lead the way for a             further consolidating our
similar situation when the blockade happened few years ago.             more sustainable and socially          position as a major player in
    “We were quick to adjust to the situation and compensate for the    responsible air cargo industry,        the global air freight market.”
loss of capacity. During the peak of the pandemic, we operated 180      we also introduced our                     Predictably, COVID-19
cargo flights per day. That compares with 60 (cargo-only) flights per   sustainability programme               brought change to the
day pre-COVID, so we tripled the number of operations.”                 WeQare through its Chapter             operation.
    He adds that alongside freighter and charter operations, Qatar      1 – One million kilos. We also             “We made a conscious
operated passenger aircraft for cargo only, putting lightweight         added SkyCell’s temperature-           decision to continue flying
packages on the seats, optimising freight capacity on passenger         controlled 100% recyclable             our freighters and introduced
flights and maintaining the freighter network, albeit sometimes at      hybrid containers to our               passenger freighters and
a loss.                                                                 pharma product offering.               mini-freighters to complement
    “We introduced additional capacity to several airports              Qatar Airways Cargo also               our network and support our
worldwide, prioritising transport of essential medical supplies and     received IATA’s CEIV Pharma            customers. Our teams showed
aid relief. Air bridges were created between China and France and       certification for our expertise in     the tenacity, versatility and
Vietnam and France to transport essential aid and supplies. B777        handling pharmaceuticals and           resilience required during such
freighters were launched to Melbourne and Perth while passenger         life science products.                 a time, even though most of us
freighters were introduced to Ostend-Bruges airport, Châlons Vatry          “Qatar Aviation Services           were working from home.
airport, Lyon–Saint Exupéry and Harstad-Narvik. Six new bellyhold       Cargo, our ground handling                 “Given the uncertain
destinations were launched in 2020, while the airline also received     partner, also received the CEIV        outlook caused by
new A350 aircraft.”                                                     Pharma certification at Hamad          COVID-19, we had to impose

 14       February 2021                                                                                      www.airlogisticsinternational.com
Etihad was the quickest carrier last year
                                    to make use of the mini-freighter concept

extraordinary measures to prioritise aid and relief shipments. For               are, but we were well prepared     Atlanta. This is good news
example, we introduced special pricing structures for medical                    to support this increased          for cargo in terms of belly
products and PPE to avoid the risk of overpricing and worked                     demand for e-commerce              capacity, where we currently
with our customers to put all the capacity agreements and block                  shipments,” he relates. “With      have over 120 destinations. We
space agreements on hold to cater to the massive relief aid                      over 70% of our network            are planning to keep supply
transport.                                                                       equipped with the latest           chains in place by working
    “Through WeQare’s Chapter 1 – One million kilos, we offered                  technology and handling            with freight forwarders
freight forwarders the opportunity to allocate one million                       capabilities, our solutions        and other stakeholders to
kilogrammes of airfreight space to charities of their choice and                 QR E-commerce, Courier and         overcome challenges as best
transport humanitarian aid – including medical equipment and                     Mail tackle demands of the         as we can, while keeping our
personal protective equipment – free of charge on our aircraft                   global airmail and e-commerce      operations and development
to our extensive global network. In addition, working closely                    industry.                          sustainable. As a leading air
with governments and NGOs around the world, more than                                “E-commerce was a major        cargo carrier, we want to
250,000 tonnes of medical and aid supplies were transported on                   contributor to our operations      give back to communities we
our flights to impacted regions. Additionally, over 500 charters                 and business during the            serve and make a difference.
transporting essential aid, medical supplies, food and live                      pandemic and we continue to        Sustainability will be top of
animals, amongst other cargo, were flown last year.                              see high demand this year, as      our agenda this year as we
    “Despite the travel restrictions, we still continued discussions             well. Apart from transporting      introduce more chapters in
with our customers and stakeholders through Webex, Skype                         these shipments on our             our WeQare programme. We
and other such platforms. Even amongst our teams, though                         scheduled freighters and           have just launched Rewild
they were working from home, we worked really hard as one                        flights, we operated more than     the Planet, Chapter 2 of
team, constantly communicating with phone calls or online                        40 charters with e-commerce        our WeQare programme to
meetings and making sure we were able to support our customers.                  goods last year.”                  show our commitment for
COVID-19 has also fast-tracked the demand for digitalisation                                                        conservation of wildlife.
and we have introduced several digitalisation initiatives, such                  Future perspectives                    “Digitalisation is also a key
as Robotic Process Automation for shipment tracking, Salesforce                  Finally, looking ahead, how        area of focus for us this year,
(Service Cloud), IATA’s One Record Pilot project with CHAMP and                  did he see 2021 panning out?       as it is set to bring a massive
e-bookings via WebCargo by Freightos that will go live in selected                   “The year began well for us;   change to our fragmented
countries on February 7 this year.                                               we took delivery of three brand    industry. We strive to expand
    “In spite of the hurdles, we have achieved the highest flying                new Boeing 777 freighters          our leadership in the airfreight
hours of any airline in the world and that has allowed us to                     to be able to better support       market by driving digitalisation
maintain sufficient cargo capacity, which was good for our                       the global demand and our          within Qatar Airways Cargo.
customers, as they could continue their activities. As a result,                 customers’ business this year.     Another step is the WebCargo
Qatar Airways Cargo’s market share in CTKs as published by IATA                  Other great news was that after    roll-out that will take place on
increased from 6.8% pre-COVID to 8.5% by the end of 2020.”                       more than a three-and-a-half       February 7 in France, Germany,
                                                                                 year blockade, the borders         Italy, the Netherlands, South
The e-commerce factor                                                            have now opened up with our        Africa and Spain. Through
As Halleux points out, the rise of e-commerce isn’t new; however,                neighbouring country Saudi         WebCargo bookings,
given the lockdown, travel restrictions and uncertainty during                   Arabia, allowing us to resume      forwarders in these countries
the pandemic, shopping behaviour has drastically changed,                        airfreight and air travel. We      will be able to conduct
leading to an increase in e-commerce shipments.                                  have therefore, started flights    real-time e-Bookings, access
   “Our customers are dealing with the same uncertainty as we                    to Egypt, UAE, Saudi Arabia.       live rates and see available
                                                                                     “There will be challenges in   capacity with us. As part of
                                                                                 2021 as countries try to curb      the launch, we are offering
                                                                                 the spread of the second or        the most competitive rates on
                                                                                 third wave of the virus while      WebCargo or the Qatar Airways
                                        We made a                                adapting to the new normal,        Cargo website by introducing a
                                    conscious decision                           but we will continue operating     discount scheme to forwarders,
                                                                                 our scheduled freighter            resulting in an average saving
                                    to continue flying                           flights, passenger freighters,     of US$0.06/kilogramme for the
                                                                                 cargo charters and bellyhold       first 20,000 shipments booked
                                    our freighters                               flights. Qatar Airways recently    via the platform in these
                                    Guillaume Halleux, Chief Officer Cargo,      announced several frequency        countries. Additional countries
                                    Qatar Airways Cargo
                                                                                 increases to US destinations       will be added further in the
                                                                                 and resumption of flights to       year.”

www.airlogisticsinternational.com                                                                                              February 2021      15
INTERVIEW
INDUSTRY

      DELT                                                        COURSE
Felicity Stredder asked Delta Cargo’s new VP, Rob Walpole, how the airline plans to
navigate 2021.

A
       fter joining Delta in       this and its approach to the year in general in what continues to be      Areas of opportunity
       August 2019, Rob            a time of great uncertainty.                                              The final area of focus for
       Walpole became Vice             “The first half of the year we expect to be a lot like 2020: very     Delta concerns the return to
President of Delta Cargo           short on capacity, very choppy in terms of passenger flying and           regularity of the business and
in November 2020, taking           network planning. The model that we that we and our competitors           preparations for the future,
over from Shawn Cole               pursue of continued cargo-only flying, using passenger fleets for         which Walpole is unequivocal
and becoming responsible           cargo-only flights, running routes that we might not otherwise            will look quite different from
for commercial, revenue            necessarily run because the supply chains are not there to fulfil         today. With such challenges,
management, cargo operations       services in certain areas.”                                               come opportunities.
and logistics for the company.         The second pillar in Delta’s strategy is one of growth, which              “One of the things that
    In January it was announced    relies on cargo-led markets, explains Walpole. “As our business           we’ve tried to do is not
that the cargo arm would be        on the passenger side does begin to come back, whether that’s             only make the most of the
joining Delta’s commercial         late spring, whether it’s late summer, we use the cargo business as       opportunity that exists right
organisation as part of            a lead for those markets that we will ultimately be looking to fly        now for a cargo business, but
accelerated efforts to improve     passengers back into. Atlanta to Madrid, for example, we run as a         also take stock on how to use
operational performance.           cargo-only flight now with the full intention that as the passenger       this time to prepare ourselves
    Says Walpole, “We moved        demand bounces back, we’ll put passengers on there – but cargo is         for what the market will look
the cargo organisation across      what’s driving the economics in the short term.”                          like in the future. A lot of the
to align more closely with the         In its third pillar, in response to the network limitations           trends, the most obvious being
commercial side of the business    currently experienced by all industry players, Delta is focussing         the change in e-commerce,
and that’s a very deliberate       efforts on building products and services with its alliance partners.     won’t revert back when the
measure around enabling our        “Particularly in the market we’re in right now, where we’re flying        market returns to relative
cargo business to connect fully    less, the partner connectivity is very important,” asserts Walpole.       normality,” he asserts.
with the other elements of         “Our connectivity with our partners is a critical part of being able           The global surge in
the broader entity of Delta –      to put together multi-node solutions for our customers because            e-commerce has already
network planning, commercial       there are areas we may not be flying. With the SkyTeam Alliance,          presented an opportunity
and sales – so that we can         we’re able to do that more comprehensively than some of some of           for Delta to support global
maximise the commercial value      our competitors.”                                                         supply chains, enthuses
of the business,” he relates.                                                                                Walpole, where purchasing
    “We believe we’ve built a                                                                                patterns and the way people
very strong operational and                                                                                  buy, sell and distribute
service-driven platform. It’s                                                                                products have changed. “For
about growth, it’s about new                                                                                 us it’s different locations,
products, it’s about extending                                                                               it’s different frequency of
our digital platform and                                                                                     distribution and adapting our
leveraging those to improve our                                                                              products and services to meet
customers’ experience.”                                                                                      that requirement.” Domestic
                                                                                                             distribution of e-commerce
Strategy for the year                                                                                        products within the US has
Based out of the US, Walpole’s                                                                               particularly flourished, he adds.
new objective is to lead the                                                                                 “We’re able to provide faster,
Delta Cargo team in continuing                                                                               more time-definite solutions
this growth. He explains the                                                                                 on certain point-to-point
airline’s strategy for achieving                                                                             distribution activities than

 16   February 2021                                                                                        www.airlogisticsinternational.com
I do believe that the air cargo sector will continue to grow,
                                    and faster than GDP globally
                                    Rob Walpole, Vice President, Delta Cargo

some express carriers who           market there, as a passenger airline cargo business. We’ve built our     customers has forced the
would all hub their products        digital platform in terms of booking and the ability for customers       airline to adapt its business
through certain locations.”         to manage their business with us via deltacargo.com, and we’ve           model and build ad hoc
Working with ground carriers        seen a five- or six-fold increase in the last month in terms of the      solutions more than it would
and other partners in the US        traffic that’s going via our dot com platform.”                          like. “The challenge there is
market, Delta is able to provide        Delta has also built a strong vaccine distribution network and       we’re not flying full network.
a full door-to-door solution to     has been able to support the COVID-19 vaccine distribution within        There’s a lot of one-off
customers, he explains. “So in      the US in its initial phases, with export efforts from the US into       solutions and things that
some sectors, we are able to        other markets expected in the first quarter of this year. As the first   need to be built to support
provide solutions that are more     wave of the global vaccine distribution nears completion in 2022,        customer demands, and it’s
efficient in meeting customer       Walpole foresees this line of business becoming a regular one.           less systematic than the way
needs.”                             “We’ll still need to distribute vaccines every year, and so there’s      we would usually run the
    Naturally, Delta has also       for sure some opportunity in terms of the pharma distribution            business. It’s become more
been spurred by the changing        networks and how those are operated.”                                    usual in the last month, but
face of the industry to invest                                                                               it continues to be a challenge
in its digital offering, Walpole    Challenges persist                                                       for our people to be flexible
notes. “We’ve invested in           Extreme market conditions continue to create challenges as               and to be able to react to those
APIs and we think we lead the       we enter 2021. Significant supply chain disruption to Delta’s            opportunities.”

www.airlogisticsinternational.com                                                                                       February 2021     17
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