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FASHION TRANSPARENCY INDEX - 2020 EDITION A review of 250 of the biggest global fashion brands and retailers ranked according to how much they ...
FASHION
TRANSPARENCY
INDEX
2020 EDITION
A review of 250 of the biggest global fashion brands and retailers
ranked according to how much they disclose about their social
and environmental policies, practices and impacts.
FASHION TRANSPARENCY INDEX - 2020 EDITION A review of 250 of the biggest global fashion brands and retailers ranked according to how much they ...
FASHION REVOLUTION | FASHION TRANSPARENCY INDEX 2020                                                                                                01

CONTENTS
02      KEY FINDINGS                                                                   21     THE FINAL SCORES ACROSS THE 5 SECTIONS
04      EXECUTIVE SUMMARY                                                              22     Average scores across the sections
                                                                                       23     1. Policy & Commitments
07      ABOUT THIS REPORT                                                              30     2. Governance
08      Why transparency matters                                                       34     3. Traceability
09      What do we mean by transparency?                                               39     Case Studies
10      Purpose of the research                                                        41     4. Know, Show, Fix
11      About the methodology                                                          47     Viewpoint: Ben Vanpeperstraete, Human Rights Expert
12      Annual updates to the methodology                                              48     5. Spotlight Issues
13      Weighting of the scores                                                        60     Viewpoint: Garment Worker Centre
14      How the research is conducted
15      How brands and retailers are selected                                          61     FINAL THOUGHTS AND RECOMMENDATIONS
16      A-Z of brands                                                                  62     Take Action on Transparency
                                                                                       62     Brands and Retailers
17      THE FINAL SCORES                                                               62     Governments and Policymakers
18      A guide to the scoring                                                         63     Citizens
19      The final scores                                                               64     Thank You
20      Quick findings                                                                 65     ANNEX 1 References
                                                                                       66     ANNEX 2 Definitions & Abbreviations
                                                                                       67     Disclaimer
                                                                                       68     About Fashion Revolution

The content of this publication can in no way be taken to reflect the views of any of the funders of Fashion Revolution.
© Fashion Revolution CIC 2020. All rights reserved. This document is not to be copied or adapted without permission from Fashion Revolution CIC.
FASHION TRANSPARENCY INDEX - 2020 EDITION A review of 250 of the biggest global fashion brands and retailers ranked according to how much they ...
FASHION REVOLUTION | FASHION TRANSPARENCY INDEX 2020                                                                                            02

KEY FINDINGS
                                                                           AVERAGE SCORE IN EACH SECTION

23%
                       overall average                   POLICY &        GOVERNANCE       TRACEABILITY        KNOW, SHOW           SPOTLIGHT
                                                       COMMITMENTS                                               & FIX              ISSUES
                       score across the 250
                       brands reviewed

      Up 2 percentage points since 2019 (200 brands)
                                                         52%               29%              16%                   17%               15%
      Up 3 percentage points since 2017 (100 brands)

                 TOP 10 SCORES                                 LOWEST SCORING                                     TOP 10 MOVERS
                 IN 2020 (%)                                   BRANDS IN 2020 (%)                                 SINCE 2019

   H&M (H&M Group)                         73%         Bally                          0                  Monsoon                          +23
   C&A                                     70%         Belle                          0                  Ermenegildo Zegna                +22
   Adidas/Reebok                           69%
                                                       Elie Tahari                    0                  Sainsbury’s-TU Clothing          +19
   Esprit                                  64%
                                                       Heilan Home                    0                  Dressmann                        +17
   Marks & Spencer                         60%
   Patagonia                               60%         Jessica Simpson                0                  ASICS                            +15
                                                                                                         Urban Outfitters /
   The North Face /                                    Max Mara                       0                                                   +15
                                                                                                         Anthropologie
   Timberland / Vans /                     59%
                                                       Mexx                           0                  Clarks                           +14
   Wrangler (VF Corp)
   Puma                                    57%         Pepe Jeans                     0                  Pimkie                           +13
   ASOS                                    55%         Tom Ford                       0                  River Island                     +13
   Converse / Jordan / Nike                55%
   (Nike Inc.)                                         Youngor                        0                  Russell Athletic                 +13
FASHION TRANSPARENCY INDEX - 2020 EDITION A review of 250 of the biggest global fashion brands and retailers ranked according to how much they ...
FASHION REVOLUTION | FASHION TRANSPARENCY INDEX 2020                                                                                                             03

                                                                           HIGHEST SCORING
                                                                           BRANDS SINCE 2017
    Percentage of brands
    publishing suppliers lists
                                                                  2020                                           2019

    2017            2018            2019           2020           H&M (H&M Group)                    73%         Adidas/Reebok                             64%
    (100 brands)    (150 brands)    (200 brands)   (250 brands)
                                                                  C&A                                70%         Patagonia                                 64%
    First-tier manufacturers
                                                                  Adidas/Reebok                      69%         Esprit                                    62%
                                         40%
                                                                  Esprit                             64%         H&M (H&M Group)                           61%
                                    35%
                                                                  Patagonia / Marks & Spencer        60%         C&A                                       60%
                                     37%

                                   32%                            2018                                          2017

                                                                  Adidas/Reebok                      58%        Adidas/Reebok                              49%
    Processing facilities

                         24%                                      Puma                               56%        Marks & Spencer                            48%

                    19%                                           H&M (H&M Group)                    55%        H&M (H&M Group)                            48%

                   18%                                            Esprit                             54%        Puma                                       46%

              14%                                                 Gap                                54%        Gap                                        46%

    Suppliers of raw materials

           5%
             7%
                                                                  25%
                                                                  overall average score
                                                                                                28%
                                                                                                overall average score
                                                                                                                                   32%
                                                                                                                                   overall average score
                                                                  across the 198 brands         across the 148 brands              across the 98 brands
      1%
                                                                  reviewed in 2019 and 2020     reviewed since 2018                reviewed since 2017
     0%
                                                                      Up 3 percentage points        Up 7 percentage points             Up 12 percentage points
                                                                      since 2019                    since 2018                         since 2017
FASHION TRANSPARENCY INDEX - 2020 EDITION A review of 250 of the biggest global fashion brands and retailers ranked according to how much they ...
FASHION REVOLUTION | FASHION TRANSPARENCY INDEX 2020                                                                                                                             04

EXECUTIVE
SUMMARY

About the Fashion Transparency               High street brands lead on                   The majority of brands and                  Participation in the Fashion
Index 2020                                   transparency but luxury brands               retailers lack transparency on              Transparency Index is influencing
                                             are making progress                          social and environmental issues             brands to disclose more social
We are pleased to deliver our fifth annual                                                                                            and environmental information
Fashion Transparency Index 2020, which       H&M (H&M Group) is the highest scoring       More than half (54%) of brands score
reviews and ranks 250 of the world’s         brand this year at 73% of the 250 possible   20% or less. However, there are fewer       Brands that participated in the Fashion
largest fashion brands and retailers         points, followed by C&A at 70%, Adidas       low-scoring brands this year compared       Transparency Index 2020 (by completing
according to how much they disclose          and Reebok at 69% and Esprit at 64%.         to 2019. 28% of brands score 10% or less,   our questionnaire) have achieved an
about their social and environmental                                                      compared to 36% of brands last year.        overall average score of 35% (compared
                                             The overall average score among the 250
policies, practices and impacts.                                                                                                      to 23% overall average among all 250
                                             brands is 23% (up from 21% among the
                                                                                          Of the new brands added to the Index        brands.) Non-participating brands
                                             200 brands in 2019).
This year we reviewed an additional                                                       in 2020, 15 brands score 5% or less,        achieved an overall average score of 11%.
50 brands and retailers, including                                                        including Canada Goose, Fashion Nova,
                                             Gucci is the highest scoring luxury brand
major brands from Australia, India, New                                                   Pepe Jeans and DKNY.                        Every brand in the top 20% of scores in
                                             at 48%, up from 40% in 2019, and is the
Zealand, Norway, Poland, South Africa                                                                                                 2020 and all brands scoring above 40%
                                             only brand to score 100% on Policy and
and Switzerland for the first time. We                                                    Brands that disclose nothing at all         participated in the Fashion Transparency
                                             Commitments. The other Kering Group
also added in several e-retailers this                                                    include Swiss luxury brand Bally,           Index this year.
                                             brands we reviewed come in just behind
year, including Fashion Nova (USA), Koovs                                                 ready-to-wear brand Elie Tahari, Jessica
                                             Gucci, including Balenciaga (47%), Saint
(India) and Pretty Little Thing (UK).                                                     Simpson’s eponymous brand, Dutch high       However, the scores of approximately
                                             Laurent (47%) and Bottega Veneta (46%)
                                                                                          street brand Mexx and Chinese retailers     30 brands have barely changed from
The Fashion Transparency Index                                                            Belle, Heilan Home and Youngor.             2017 to 2020, including Gap, Uniqlo and
                                             Ermenegildo Zegna has become the
comprises 220 indicators covering a wide                                                                                              Walmart, among others. This means they
                                             first luxury brand to publish a detailed
range of social and environmental topics                                                                                              have not taken significant steps towards
                                             supplier list. However, Hermès has
such as animal welfare, biodiversity,                                                                                                 increasing transparency within the past
                                             disclosed many of its owned and
chemicals, climate, due diligence,                                                                                                    three years, compared to other brands.
                                             operated manufacturers and suppliers
forced labour, freedom of association,       for many years. Meanwhile, Balenciaga,
gender equality, living wages, purchasing    Bottega Veneta, Gucci and Saint Laurent
practices, supplier disclosure, waste and    have also published a handful of raw
recycling, working conditions and more.      material suppliers this year. We hope to
                                             see more luxury brands follow their lead.
FASHION TRANSPARENCY INDEX - 2020 EDITION A review of 250 of the biggest global fashion brands and retailers ranked according to how much they ...
FASHION REVOLUTION | FASHION TRANSPARENCY INDEX 2020                                                                                                                                     05

Brands continue to publish more                Information dumping is an                     Encouraging progress made on                   Continued lack of transparency
about their policies than how they             ongoing problem                               disclosing supplier lists                      on living wages for workers in
implement them                                                                                                                              the supply chain
                                               Information and data dumping almost           40% of brands (101 out of 250) are
As in previous editions of the Index, brands   seems like a deliberate strategy by           publishing their manufacturers (up             As in previous editions of the Index, the
disclose more about their policies than        some of the brands. For quite a few           from 35% in 2019). 24% of brands (60           majority of brands and retailers publish
they do about how they put those policies      brands, we have found information             out of 250) are publishing some of their       little information about their efforts, if
into action. Brands disclose comparatively     repeated over and over again across           processing facilities and/or mills (up from    any, to improve pay and achieve living
less about the outcomes, results and           different web pages and documents,            19% in 2019). 7% of brands (18 out of 250)     wages in the supply chain. Less than
progress they have made to address social      often with slightly different terminology     are publishing some of their raw material      a quarter (23%) of brands disclose the
and environmental issues in the business       but no substantive difference.                suppliers (up from 5% in 2019).                company's approach to achieving the
and across the supply chain.                   Sometimes brands use a large amount                                                          payment of living wages to workers in
                                               of filler words and fluffy explanations       We have seen the overall average score         the supply chain.
This is illustrated by the fact that the       and details that obscure what                 on traceability increase to 16%, up from
overall average score among brands in          information or data is actually relevant      12% in 2019 and 8% in 2017.                    Only 5 brands (2%) publish a time-bound,
the Policy and Commitments section             and useful to external stakeholders.                                                         measurable roadmap or strategy for
is 52% while all other sections’ average       We have even found instances of               Next year, we hope to see 50% (or more)        how they will achieve a living wage for
scores are less than 30%.                      conflicting facts and statistics.             of brands publishing a supplier list and       all workers across their supply chains.
                                                                                             more brands disclosing their processing        Meanwhile, only 5 brands (2%) publish
The good news is that brands are               For whatever reason this happens,             facilities, mills, tanneries and raw           data on the percentage above the
publishing more policies than they were        it makes it extremely difficult for           material suppliers further down the tiers      minimum wage rate workers are paid in
in previous years (52% section average         people to make sense of what relevant         of the supply chain.                           their supply chains.
score in 2020, compared to 48% in 2019),       information is actually disclosed by
but brands continue to lack transparency       brands. It can be counterproductive to        Also, look later in the report for four case   This is an urgent issue for so many
when it comes to the types of information      transparency and accountability. Not          studies we have highlighted showing how        workers in the textile supply chain who
that enables external stakeholders             everyone has the hours and days it can        journalists and workers rights organisations   struggle to afford life’s basic necessities.
to hold them to account, e.g. detailed         sometimes take to decipher what brands        are using supplier lists to address and        While it is a complex issue to solve,
supplier lists, audit results, wage data,      are actually disclosing and how to use        remedy poor working conditions in the          without more collective action and greater
climate impact data and so on.                 this information in an effective way.         supply chains of major brands.                 transparency from major brands and
                                                                                                                                            retailers, it will be a very long time before
                                               The brands that communicate best are
                                                                                                                                            workers are paid decent and fair wages.
                                               those that set out what they are doing in
                                               a succinct, logical yet still detailed way.
                                               They also avoid using difficult industry
                                               jargon or fluffy storytelling devices that
                                               don’t actually tell you much.
FASHION TRANSPARENCY INDEX - 2020 EDITION A review of 250 of the biggest global fashion brands and retailers ranked according to how much they ...
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Most brands do not disclose any               Coronavirus is casting a spotlight                 The climate crisis is an                      Taking action on these findings
information about their                       on overconsumption                                 increasingly important issue for
purchasing practices                                                                             brands but more transparency is               The Fashion Transparency Index has
                                              As people are forced to stay at home and           needed on what brands are doing               enabled us to have constructive
Responsible purchasing practices              retail stores are closed around the world,         to reduce impacts                             conversations with some of the world’s
go hand-in-hand with the ability of           the demand for clothing has plummeted                                                            largest fashion brands and retailers about
suppliers to pay workers adequate             since the start of the year. It is causing         78% of major brands publish a company         what they can do to be more transparent.
and reliable wages. Yet, on the whole,        people to reassess and reprioritise what           policy on energy use and carbon
brands disclose alarmingly little about       they spend money on.                               emissions (up from 72% last year), while      We believe transparency is the first step
what they’re doing to be good business                                                           52% publish a supplier policy on this topic   in holding these big brands to account
partners to their suppliers.                  Francesca Muston, fashion director for             (up from 49% last year).                      for the human rights and environmental
                                              global trend forecaster WGSN, told journalist                                                    impacts of their business practices.
Only 11% of brands explain how they           Marc Bain that fashion’s frantic turnover of       However, only 16% of brands publish
ensure that labour costs are ring-fenced      trends could slow down, while companies            Science Based Targets, which means            We will continue to use the Index to
and non-negotiable in price negotiations,     start to focus on delivering fewer, better         their environmental goals are aligned         measure brands’ annual progress
and only 6% of brands publish a policy        quality products to remain profitable.             with the Paris Agreement’s aim to limit       on transparency and to push them
to pay suppliers within 60 days.                                                                 global heating to below 2°C above pre-        harder and faster towards taking greater
                                              This is why it is interesting to see that so few   industrial levels.                            responsibility for their policies and actions
The coronavirus pandemic                      brands currently publish data about their                                                        on social and environmental issues.
is proving why transparency                   annual production volume and the brands            And, only 16% of brands publish annual
is so vital                                   that do report staggering numbers. For             carbon emissions produced within              We invite you to read the rest of
                                              example, Inditex (the parent company that          their supply chains — where the highest       the report for a deeper dive into
If major brands and retailers are             owns Bershka, Massimo Dutti, Pull&Bear,            proportion of carbon is emitted across        the 2020 results.
publishing information about their            Stradivarius and Zara) produced more than          the lifecycle of a garment.
business values, who their suppliers are,     1.6 billion items last year.
what supply chain policies are in place,
how they do business with suppliers           Furthermore, several media outlets
and their purchasing practices, then          report that dozens of brands have

                                                                                                 “The hidden and
stakeholders can hold them to account         stopped taking deliveries while clothing
for exactly the type of situation unfolding   is piling up in warehouses during the
now where major brands are stopping           lockdown. We wonder what will happen

                                                                                                 forgotten dwell in the
and delaying payments and cancelling          to all of these clothes considering that
orders from their suppliers with little       our research shows only 27% of brands
regard for how this will affect the           publish information about the steps they
livelihoods of workers across the
supply chain.
                                              are taking to reduce the amount of waste
                                              created before clothes hit the shelves, and
                                              only 18% of brands explain what they are
                                                                                                 shadows of our clothes.”
                                              doing to develop circular solutions that
                                              enable textile-to-textile recycling.               Carry Somers - co-founder, Fashion Revolution
FASHION TRANSPARENCY INDEX - 2020 EDITION A review of 250 of the biggest global fashion brands and retailers ranked according to how much they ...
FASHION REVOLUTION | FASHION TRANSPARENCY INDEX 2020   07

1
ABOUT THIS
REPORT
FASHION TRANSPARENCY INDEX - 2020 EDITION A review of 250 of the biggest global fashion brands and retailers ranked according to how much they ...
FASHION REVOLUTION | FASHION TRANSPARENCY INDEX 2020                                                                                           08

WHY
TRANSPARENCY
MATTERS
Lack of transparency costs lives               Brands and retailers may work with           Consumers want to know
                                               hundreds or even thousands of factories      #WhoMadeMyClothes
When Rana Plaza collapsed                      at any given time – and that is just the
                                               suppliers that cut, sew and assemble         Business of Fashion recently wrote,
seven years ago in Bangladesh,
                                               our garments in the final stage of           “Fashion companies must come
killing and injuring thousands
                                               production. There are many suppliers         to terms with the fact that a more
of garment workers, people                                                                  distrusting consumer expects full
                                               and facilities further down the chain that
had to dig through the rubble                  weave, dye, print and finish fabrics, spin   transparency across the value chain…
looking for clothing labels in                 yarn, and farms that grow fibres used in     consumers have become more active
order to figure out which brands               our clothing.                                in scrutinising the brands they do
were producing clothes in one                                                               business with.”
of the five garment factories                  Since Rana Plaza, tragic and fatal
                                               factory fires and accidents, poor            When consumers are equipped with
operating in the building.
                                               and exploitative working conditions,         more — and better quality, credible
                                               pollution and environmental                  — information about the social and
In some cases, it took weeks for brands
                                               degradation remain rife throughout the       environmental impacts of the clothes
to determine why their labels were found
                                               global fashion supply chain.                 they buy, they are able to make better
in the ruins and what sort of purchasing
                                                                                            informed decisions. As a result,
agreements they had with those suppliers.
                                               Simply put, if we don’t know where           transparency builds trust in the brands
This is because the vast majority of
                                               and by whom our clothes are being            they buy and a lack of transparency
today’s fashion brands and retailers do
                                               made, then it is difficult to for relevant   can damage brands’ reputation.
not own their manufacturing and supplier
                                               stakeholders to work together to fix
facilities, making it challenging to control
                                               problems before they end in tragedy.
and monitor building and fire safety,
working conditions and environmental                                                                [TOP] 2014, Relatives of those killed in
management across a highly globalised                                                                  the collapse of Rana Plaza rally for
                                                                                                           changes in working conditions,
and fragmented supply chain.                                                                                      Andrew Biraj for Reuters.

                                                                                                     [BOTTOM] 2019, A mourner of a victim
                                                                                                     of the New Delhi Factory Fire, Saumya
                                                                                                         Khandelwal for The New York Times
FASHION TRANSPARENCY INDEX - 2020 EDITION A review of 250 of the biggest global fashion brands and retailers ranked according to how much they ...
FASHION REVOLUTION | FASHION TRANSPARENCY INDEX 2020                                                                                                                             09

WHAT DO
WE MEAN BY
TRANSPARENCY?
                                           Transparency means public                    If done well, transparency should              Transparency is a tool for
                                           disclosure                                   enable accountability                          change, not the end goal
     TRANSPARENCY
     [noun]                                Transparency is more than just sharing       Transparency enables others to scrutinise      Transparency is not a silver bullet
                                           the good work that brands are doing. Too     what companies say they are doing              that will solve the many complex
     The public disclosure of credible,    often we see brands boasting about their     to address human rights and protect            and deeply systemic problems in
     comprehensive and comparable          business values and positive progress        the environment. It means that there is        the global fashion industry. However,
     data and information about            without sharing much about the things        information available for which others         transparency provides a window into
     fashion’s supply chains, business     that go wrong, the systemic challenges       (consumers, investors, lawmakers,              the conditions in which our clothes are
                                           they face and the actual honest results of   journalists, NGOs, trade unions, workers       being made and allows us to address
     practices and the impacts of these
                                           their efforts to protect human rights and    themselves) can hold brands and retailers      them more quickly and collaboratively.
     practices on workers, communities
                                           the environment. This can come across        to account for their policies and practices,
     and the environment.                  as greenwashing.                             especially when things go wrong like it did    Transparency isn’t just for
                                                                                        that day at Rana Plaza.                        transparency’s sake. The information
                                           It is also not enough to disclose crucial                                                   disclosed by companies needs to
                                           supply chain information internally or       Being transparent doesn’t mean that            be accessible and detailed enough
                                           selectively to certain stakeholders only.    companies are behaving in a responsible        to take action upon. What each of us
                                           This is how brands have operated for a       and sustainable manner. A brand may            does with this public disclosure, how
                                           very long time, yet widespread abuses        publish a considerable amount of               we use it to drive positive change, is
                                           remain endemic across the industry. True     information about its policies, practices      what will count most. In this sense, we
                                           transparency requires public disclosure.     and impacts and still be contributing          see transparency as the first crucial
                                                                                        to poor working conditions and                 step towards systemic and structural
                                                                                        environmental degradation. On the other        change in the global fashion industry.
                                                                                        hand, brands may be doing excellent work
                                                                                        behind the scenes to make improvements,
                                                                                        but if they don’t share this information
                                                                                        publicly then no one may know about it
                                                                                        and this learning cannot be shared more
                                                                                        widely with others who may find it useful.
FASHION REVOLUTION | FASHION TRANSPARENCY INDEX 2020                                                                                            10

PURPOSE
OF THE
RESEARCH
Fashion Revolution has been                                                          Although it hasn’t necessarily been
campaigning for greater                       We designed the Index to:              our intention, participating brands and
transparency throughout the                                                          retailers have told us that the Index     transparency
                                              •    Compare the level of              is a useful exercise for them to take
fashion industry since 2013                                                          stock of what they are disclosing and
                                                   transparency among the
and our #WhoMadeMyClothes                          world’s largest fashion brands    where they have room to improve.
social media campaign                              and retailers;                                                              accountability
has inspired millions of                                                             This is not a shopping guide.
                                              •    Incentivise major brands and      The Fashion Transparency Index is not
people to take action.
                                                   retailers to disclose a greater   an indication of whether particular
To build upon this question, our
                                                   level of credible, comparable
                                                   and detailed information
                                                                                     brands are ‘good’ or ‘bad’. We are not
                                                                                     recommending or endorsing any of
                                                                                                                                  change
community asked us to help them make
                                                   year-on-year by leveraging        the brands and retailers reviewed,
sense of the social and environmental
                                                   their competitive tendencies;     regardless of their scores. The purpose
information being shared by major
                                                                                     is to understand how much social and
brands and retailers.
                                              •    Analyse trends in                 environmental information is shared
                                                   transparency across the           by the world’s largest brands, to drive
Our community wants to know what
                                                   global fashion industry;          greater disclosure from them and to
information they should expect to
                                                                                     use this information to hold them to
find disclosed by major brands, what
                                              •    Inform our own understanding      account when needed.
it means, how to put the information
                                                   of what good transparency
they find into a wider context and how
                                                   looks like and use that
to make use of this information to
                                                   learning to help shape our
drive change. We created the Fashion
                                                   ongoing campaigning efforts.
Transparency Index for this purpose.
FASHION REVOLUTION | FASHION TRANSPARENCY INDEX 2020                                                                                                                   11

ABOUT THE
METHODOLOGY

The Fashion Transparency Index uses a      The methodology was designed in 2017 through a four-month consultative process.
ratings methodology to benchmark the       We relied upon the pro-bono input of a diverse group of industry experts and
public disclosure made by brands and
retailers across five key areas:
                                           stakeholders from academia, the trade union movement, civil society organisations,
                                           socially responsible investment, business consulting and journalism. Among others,      To explore
•   Social and environmental policy
                                           this includes:
                                                                                                                                   the detailed
    and commitments
•   Governance
                                           •    Dr. Mark Anner, Director of Centre for
                                                Global Workers’ Rights at Penn State
                                                                                         •   Aruna Kashyap, Human Rights Watch     methodology
                                                                                         •   Kate Larsen, SupplyESChange
•   Supply chain traceability                   University
                                                                                             Initiative                            click here.
•   Know, show and fix (supply chain       •    Neil Brown, Liontrust Asset              •   Dr. Alessandra Mezzadri, SOAS,
    due diligence and remediation)              Management PLC                               University of London
•   Spotlight issues (working              •    Professor Ian Cook, University of        •   Katie Shaw, Open Apparel Registry
    conditions, consumption, product/           Exeter
    material composition and climate)                                                    •   Francois Souchet, Ellen MacArthur
                                           •    Subindu Garkhel, Fairtrade                   Foundation                           We recognise that the methodology
                                                Foundation                                                                        is not perfect and can always
Brands receive points for information                                                    •   Joe Sutcliffe, Advisor - Dignified
that has been publicly disclosed on        •    Christina Hajagos-Clausen,                                                        be improved. We welcome any
                                                                                             Work, CARE International
the brand or parent company website,            IndustriALL Global Union                                                          feedback on how to make it better:
through self-published annual reports                                                    •   Ben Vanpeperstraete, human rights    transparency@fashionrevolution.org
                                           •    Kristian Hardiman, Good On You               expert
and via third parties where there is a
link between the company’s website
and the third party disclosure.
FASHION REVOLUTION | FASHION TRANSPARENCY INDEX 2020                                                                                                                                            12

ANNUAL
UPDATES TO THE
METHODOLOGY
In consultation with these experts, each       Changes to the methodology may affect         Finally, we would like to stress that the Index
year we update the methodology in order        year-on-year comparability of the             does not offer an in-depth analysis of the quality,
to clarify language, select new annual         results. Where brands may have scored         authenticity or accuracy of brands' policies,
Spotlight Issues and ensure that it stays      one or two percentage points up or            procedures, performance and progress in any given
current and acts as a driver of industry       down compared to last year this could         area. Verification of claims made by brands and
best practice on transparency.                 be due to changes in the methodology.         retailers is beyond the scope of this research. We
                                               There are other notable limits to this        hope you use this information to query their claims.
The methodology is also based upon             type of desk-based research. Human
alignment with existing international          error is entirely possible. Some brands
standards and benchmarks such as               publish annual reports that span +400
the UN Guiding Principles and SDGs,            pages, with footnotes and appendices.           How we calculate the findings:
OECD Due Diligence Guidelines, ILO             It is quite possible our research team
conventions, ACT, Know The Chain, IHRB         (or even brands themselves) may have            •   All scores have been calculated to two
                                                                                                                                                •   All averages in this report represent the
Responsible Recruitment Toolkit and the        missed relevant disclosure. Also, the data          decimal places (in the complete data set)
                                                                                                                                                    mean.
                                                                                                   and then rounded to the nearest whole
Transparency Pledge.                           captures a moment in time and is only as                                                         •   Where a score may have been rounded to
                                                                                                   percentage point (what you will read in
                                               current as of 31st March 2020. Brands may           this report).                                    the nearest percentage point in previous
In the 2020 methodology, there are 220         disclose or retract information at a later                                                           editions, we are calculating the year-on-
indicators. Across 250 brands, this means      date. However, we try our best to be as         •   For the most part, year-on-year                  year difference according to the rounded
                                                                                                   differences in scores are described as           figures rather than to the exact decimal
we have researched and analysed 55,000         thorough, meticulous, objective and fair
                                                                                                   the change in percentage points, which           points. For example, where the average
individual data points. The weighting of       as possible.                                        means the actual amount of change,               score in a particular section is 17.74%
the scores is intended to emphasise                                                                rather than the percent, which means             we have rounded this up to 18%. If a
increasing levels of detailed and              This is why we urge you to focus on the             the rate of change (unless explicitly            previous year’s report the average score
granular disclosure. In other words, we        ranges in which brands score rather than            stated otherwise). For instance, if a            in that section was 12.41% we rounded it
reward disclosure that enables external        their individual scores. The ranges reveal          brand scored 30% in one year and 45%             down to 12% in the report. Therefore, the
                                               patterns of industry disclosure rather than         in the next, we are usually reporting that       year-on-year difference is technically
stakeholders to meaningfully use that
                                                                                                   the brand increased by 15 percentage             5.33 percentage points, but if we go
information to hold brands to account;         precise measurements.
                                                                                                   points (45-30=15) rather than saying the         by the nearest rounded figures it is 6
for example, supplier lists, audit findings,                                                       brand increased by a 50% rate of change          percentage points.
wage data, etc.                                                                                    (45/30=1.5).
FASHION REVOLUTION | FASHION TRANSPARENCY INDEX 2020                                                                                                                               13

WEIGHTING
OF THE
SCORES

1.                                         2.                                3.                                 4.                              5.
 POLICY &
                                           GOVERNANCE                        TRACEABILITY                       KNOW, SHOW & FIX                SPOTLIGHT ISSUES
 COMMITMENTS
  This section explores brands’             Here we look at who on           In this section we look for         Here we review what brands     In this final section we explore
  social and environmental                  the executive board has          brands to publish supplier lists    disclose about their due       what brands are doing
  policies for both their own               responsibility for social and    at three levels: manufacturing,     diligence processes, how       to address forced labour,
  employees and workers in                  environmental performance,       processing facilities and mills,    they assess suppliers          gender equality, living wages,
  the supply chain, how these               how this is implemented, how     and raw materials. We also          against their policies, what   freedom of association, waste,
  policies are implemented,                 social and environmental         look for extra details such as      are the results of these       circularity, overproduction, use
  how the company prioritises               improvements are linked to       supplier address, number of         assessments, what do they      of more sustainable materials,
  issues, what goals it has in              employee, CEO and supplier       workers, gender breakdown,          do when problems are           microplastics, deforestation,
  place and if they’re reporting            performance, and whether         number of migrant workers,          found, how workers can file    climate change and water use.
  annual progress.                          the relevant department and      union representation and            complaints and how these
                                            person in charge can be easily   when the list was last updated.     are addressed.
                                            contacted by the public.

WEIGHTING                          18.8%               4.8%                       31.6%                                       25.2%                            19.6%
       (%)
FASHION REVOLUTION | FASHION TRANSPARENCY INDEX 2020                                                                                                                      14

HOW THE                                                RESEARCH
RESEARCH IS                                            PROCESS
CONDUCTED
The research is led by Fashion                         August – November 2019                                         December 2019 – January 2020
Revolution’s Global Policy Director                    Methodology updates: Industry research and                     Research the selected brands and
Sarah Ditty; Project Manager, Ilishio                  consultation process informs how we select new                 retailers: Our researchers review each brand
Lovejoy; and Project Coordinator, Sienna               Spotlight Issues, devise new indicators and tweak              and pre-populate their questionnaire with
Somers – with support from Fashion                     any others. The brand questionnaire is prepared.               evidence of the relevant public disclosure
Revolution’s co-founder and Global                     During this time, we also research and select the              and award them preliminary points. At this
Operations Director, Carry Somers.                     additional 50 brands and retailers to be reviewed.             time, brands are notified of their inclusion in
                                                                                                                      this year’s Index and invited to participate.
Additional research was carried out by:

•   Nicky Allan                                        Mid-March                               Mid-February                               Early February
•   Clara Buckens                                      Brands return completed                 Brands receive questionnaires              Data quality assurance
•   Altaire Cambata                                    questionnaires: Brands that             to complete: Brands are given              check: Each indicator is
•   Ysabl Dobles                                       choose to participate return            approximately one month to                 checked by at least two
•   Rachel Hartley                                     their completed questionnaires.         fill in the gaps on their brand            different lead researchers
•   Michelle Lai                                       Our research team reviews               questionnaires, alerting us to             for accuracy and
•   Lisa Schneider                                     responses and awards additional         information our researchers                consistency across all
•   Lian Sing                                          points where sufficient                 may not have found.                        250 brand questionnaires.
•   Manon Thomas                                       disclosure has been made.

                                                       Late March                                           Early to mid-April
                                                       Questionnaire responses reviewed and                 Data is compiled, analysis completed and report
                                                       quality assurance check: The research                prepared: Data from each brand questionnaire is
                                                       team conducts several rounds of data                 collated into one large complete dataset, which is used
                                                       quality assurance checks before finalising           to analyse final results, determine year-on-year progress
                                                       each questionnaire and the scoring.                  and pull out interesting findings. Brands are notified of
                                                                                                            their final scores and progress shortly before publication.
FASHION REVOLUTION | FASHION TRANSPARENCY INDEX 2020                                                                                                       15

HOW BRANDS AND
RETAILERS ARE
                                                                                                 H OW M A N Y B R A N D S
                                                                                                 PA R T I C I PAT E D T H I S Y E A R ?

SELECTED                                                                                              45%                            53%
                                                                                                      did not respond                of brands completed
                                                                                                                                     and returned a
The 250 brands and retailers have                        We have chosen to list brand                                                questionnaire
been chosen on the basis of their                        names in this report rather than by
annual turnover, over $400 million                       parent company or group because
USD, and representing a spread                           consumers will be most familiar
of market segments including                             with brand names. However, please
high street, luxury, sportswear,                         note that for some of the brands
accessories, footwear and denim                          that are part of a group, such as
from across Europe, North America,                       H&M (H&M Group) Group, Inditex, PVH
South America, Asia and Africa.                          and others, their scores reflect all
                                                         brands in the group regardless of
We relied upon publicly available                        whether they appear in our report.
financial information to research
brands and retailers. Some                               This year 53% of brands participated
companies are privately held and                         by returning a completed
do not publish financial records.                        questionnaire. We include brands in
This means that some very large                          the Index regardless of whether they
brands are not on our radar. When                        participate or not. However, brands
several brands are owned by a
large parent company and they
                                                         that participate typically receive
                                                         higher scores than they would
                                                                                                                        2%
do not disclose turnover by brand,                       otherwise because they are able to                             declined the opportunity
                                                         identify relevant disclosure that our                          to complete the questionnaire
we make an educated guess as to
the biggest selling brand(s) in the                      researchers may have missed.
group to include in our research.

Just a quick note: we often use the term 'brands' as shorthand for both brands and retailers.
FASHION REVOLUTION | FASHION TRANSPARENCY INDEX 2020                                                                                                                                                                          16

A-Z OF BRANDS                                                                                                                                                                         = participated in brand questionarire

Abercrombie & Fitch (Abercrombie & Fitch)    Chloé (Richemont)                             Hanes (Hanesbrands Inc.)                      Max Mara                                   Sandro (SMCP)
Adidas (Adidas Group)                        Claire's                                      Heilan Home (Helian Group Co.)                Merrell (Wolverine World Wide, Inc.)       Skechers
Aeropostale                                   Clarks                                       Helly Hansen (Canadian Tire Corporation)     Meters/bonwe                               Speedo (Pentland Group) 
ALDI Nord (ALDI Einkauf GmbH & Co. oHG)       COACH (Tapestry, Inc.)                       HEMA                                         Mexx                                       Sports Direct
ALDI SOUTH (ALDI Einkauf GmbH & Co. oHG)     Cole Haan                                     Hermès                                        Michael Kors (Capri Holdings Limited)      Steve Madden
ALDO (The Aldo Group Inc.)                   Columbia Sportswear                          Hollister Co. (Abercrombie and Fitch)        Miu Miu (Prada Group)                     Stradivarius (Inditex) 
Amazon (Amazon.com, Inc.)                    Converse (Nike, Inc.)                        Hudson's Bay (HBC)                           Mizuno                                    Superdry 
American Eagle                               Cortefiel (Tendam)                           Hugo Boss                                    Moncler                                    Takko
ANTA                                          Costco                                        Intimissimi (Calzedonia Group)                Monoprix (Groupe Casino)                   Target 
Anthropologie (URBN)                         Cotton On (Cotton On Group)                   Ito-Yokado (Seven & I Holdings Co)            Monsoon                                   Target Australia (Wesfarmers) 
Aritzia                                      Debenhams                                    J.Crew                                       Morrisons                                 Tchibo 
Armani (Giorgio Armani S.p.A)                Decathlon (Association Familiale Mulliez)    Jack & Jones (BESTSELLER)                    MRP                                       Ted Baker 
ASDA (Walmart Inc.)                          Desigual                                     JCPenney                                      Muji (Ryohin Keikaku Co.)                 Tesco 
ASICS                                        Diane Von Furstenberg                         JD Sports (Pentland Group)                   Neiman Marcus                              Tezenis (Calzedonia Group)
ASOS                                         Dick's Sporting Goods                        Jessica Simpson (Sequentional Brands Group)   New Balance                               The Children's Place
Balenciaga (Kering)                          Diesel (OTB Group)                            Jil Sander (Onward Holdings)                  New Look                                  The North Face (VF Corporation) 
Bally (Shandong Ruyi Group)                   Dillards                                      Jockey                                        New York & Company                         The Warehouse
Banana Republic (Gap Inc.)                   Dior (LVMH)                                  Joe Fresh (Loblaw Company Ltd.)               New Yorker                                 Timberland (VF Corporation) 
BCBGMAXAZRIA (Centric Brands)                Disney (The Walt Disney Group)                John Lewis                                   Next                                      TJ Maxx (TJX)
Beanpole (Samsung C&T)                        DKNY (G-III Apparel Group)                    Jordan (Nike, Inc.)                          Nike (Nike, Inc.)                         Tod's
BeLLE                                         Dolce & Gabbana                               JustFab (TechStyle Fashion Group)             Nine West                                  Tom Ford
Bershka (Inditex)                            Dr. Martens (Permira)                        Kate Spade (Tapestry, Inc.)                  Nordstrom                                 Tom Tailor 
Big Bazaar - ffb (Future Group)               Dressmann (VARNER)                           Kathmandu                                    Old Navy (Gap Inc.)                       Tommy Bahama (Oxford Industries, Inc.)
Big W (Woolworths Group)                     DSW (Designer Brands)                         Kaufland                                      OTTO (Otto Group)                          Tommy Hilfiger (PVH) 
Billabong (Boardriders)                       Eddie Bauer (Golden Gate Capital)             KiK                                          OVS                                       Topman (Arcadia Group) 
Bloomingdale's (Macy's Inc.)                  El Corte Inglés                              Kmart (Sears Holdings)                        Patagonia                                 Topshop (Arcadia Group) 
Bonprix (Otto Group)                         Elie Tahari                                   Kmart Australia (Wesfarmers)                 Pepe Jeans                                 TOPVALU COLLECTION (AEON)
boohoo (boohoo group plc)                     Ermenegildo Zegna                            Kohl's                                        Pimkie                                     Tory Burch
Bosideng                                      Esprit                                       Koovs                                         Prada (Prada Group)                       Triumph
Bottega Veneta (Kering)                      Express                                       K-Way (BasicNet)                              PrettyLittleThing (boohoo group plc)       Truworths
Brooks Brothers                               Falabella                                    La Redoute (Galeries Lafayette Group)         Primark (Associated British Foods plc)    UGG (Deckers Brands)
Brooks Sports (Berkshire Hathaway)           Famous Footwear (Caleres)                     Lacoste (Maus Frères)                        Prisma (S Group)                          Under Armour
Brunello Cucinelli                            Fanatics (Kynetic)                            Lands' End                                    Pull&Bear (Inditex)                       Uniqlo (Fast Retailing) 
Buckle                                        Fashion Nova                                  Levi Strauss & Co                            Puma                                      United Arrows 
Burberry                                     Fendi (LVMH)                                 Lidl                                         Quiksilver (Boardriders)                   United Colors of Benetton 
Burlington                                    Fila                                          Lindex (Stockmann Group)                     Ralph Lauren                              Urban Oufitters (URBN) 
C&A                                          Fjällräven (Fenix Outdoor)                   Li-Ning                                       Reebok (Adidas AG)                        Valentino
Calvin Klein (PVH)                           Foot Locker                                   L.L. Bean                                     REI Co-op                                 Van Heusen (PVH) 
Calzedonia (Calzedonia Group)                 Forever 21                                    LOFT (Ascena Retail Group Inc.)              Reliance Trends (Reliance Retail)          Vans (VF Corporation) 
Canada Goose                                  Foschini (TFG)                               Longchamp                                     Reserved (LPP)                            Vero Moda (BESTSELLER) 
Carhartt                                      Fossil (Fossil Group, Inc.)                  Louis Vuitton (LVMH)                         REVOLVE                                    Versace (Capri Holdings)
Carolina Herrera (Puig)                       Free people (URBN)                           Lululemon                                    River Island                              Very (The Very Group) 
CAROLL (Vivarte)                              Furla                                        Macy's (Macy's Inc.)                          Ross Dress for Less                        Victoria's Secret (L Brands)
Carrefour                                     Gap (Gap Inc.)                               Mammut (Conzzeta AG)                         Roxy (Boardriders)                         Walmart (Walmart Inc.) 
Cato Fashions                                 Gerry Weber                                   Mango                                        Russell Athletic (Fruit of the Loom)      Woolworths (Woolworths Holdings Limited) 
CELINE (LVMH)                                Gildan                                       Marc Jacobs (LVMH)                           s.Oliver                                  Wrangler (VF Corporation) 
celio                                         G-Star RAW                                   Marks & Spencer                              Sainsbury’s-TU Clothing                   Youngor
Champion (Hanesbrands Inc.)                   Gucci (Kering)                               Marni (OTB Group)                             SAINT LAURENT (Kering)                    Zalando 
Chanel                                        GUESS                                         Massimo Dutti (Inditex)                      Saks Fifth Avenue (Hudson's Bay Company)   Zara (Inditex) 
Chico's                                       H&M (H&M Group)                              Matalan                                      Salvatore Ferragamo                       Zeeman 
FASHION REVOLUTION | FASHION TRANSPARENCY INDEX 2020                                17

2
THE FINAL
SCORES
                                                       To review full data
    To access the complete
                                                       findings for individual
    data set click here.
                                                       brands, visit wikirate.org
FASHION REVOLUTION | FASHION TRANSPARENCY INDEX 2020                                                                                                                                                                                                                                                                             18

A GUIDE                                                                                                                                                                              There are 250 total possible points. Final scores have been converted into
                                                                                                                                                                                     percentages and rounded to the nearest whole number. Please focus on the
TO THE SCORING                                                                                                                                                                       range in which brands score rather than their individual scores as this gives
                                                                                                                                                                                     you a more accurate picture of trends in transparency across the industry.

       0—5%                       0—10%                       11—20%                       21—30%                       31—40%                        41—50%                        51—60%                        61—70%                        71—80%                       81—90%                         91—100%

                                                                                                                                                                                                                                                                                              TRANSPARENCY
 Brands scoring between       Brands scoring between      Brands scoring between        Brands scoring between       Brands scoring between        Brands scoring 41-50%         Brands scoring 51-60%         Brands scoring 61-70%         Brands scoring 71-80%        No brands score above 80% but if they did these
 0-5% are disclosing          5-10% are likely to be      11-20% are likely to be       21-30% are likely to be      31-40% are the brands         are those who are most        are disclosing all of the     are disclosing all of the     are disclosing all of the    brands would be disclosing all of the information
 nothing at all or a very     publishing some policies    publishing many policies      publishing much more         who are disclosing their      likely to be publishing       information already           information already           information already          already described as well as publishing detailed
 limited number of            for both its employees      for both employees and        detailed information         first tier manufacturers as   more detailed supplier        described in the other        described in the other        described in the other       information about supplier assessment and
 policies, which tend to be   and suppliers.              suppliers, some               about their policies,        well as detailed              lists, many will be           ranges and will be            ranges and will be            ranges and will be           remediation findings for specific facilities. They
 related to the brand's                                   procedures and some           procedures, governance,      information about their       publishing processing         publishing detailed           publishing detailed           publishing detailed          would also be sharing detailed supplier lists for at
                              Those closer to 10% are
 hiring practices or local                                information about their       social and environmental     policies, procedures,         facilities as well as         supplier lists. These         supplier lists, which         supplier lists for           least 95% of all suppliers from manufacturing right
                              more likely to be
 community engagement                                     supplier assessment and       goals and supplier           social and environmental      manufacturers — in            brands will be disclosing     include manufacturers,        manufacturers,               down to raw materials . These brands would be
                              publishing a basic
 activities.                                              remediation processes.        assessment and               goals, governance,            addition to detailed          most human rights and         processing facilities and     processing facilities and    mapping social and environmental impacts into
                              supplier code of conduct,
                                                          These brands will most        remediation processes.       supplier assessment and       information about their       environmental policies,       some suppliers of raw         suppliers of raw materials   their financial business model and disclosing
                              some information about
                                                          likely not be publishing      These brands may be          remediation processes.        policies, procedures,         procedures, social and        materials such as cotton,     such as cotton, wool or      ample data on their use of sustainable materials
                              their procedures and
                                                          supplier lists and won’t be   publishing a basic list of   These brands are also         social and environmental      environmental goals and       wool or viscose. These        viscose. These brands will   and would provide sex-disaggregated data on job
                              some limited information
                                                          sharing much                  manufacturers only           more likely to be             goals, governance,            information about their       brands will also be           be publishing detailed       roles within their own operations and in the supply
                              about their supplier
                                                          information, if anything,     containing the factory       disclosing information on     supplier assessments          governance and due            addressing most of the        information about their      chain. We would be able to find detailed information
                              assessment process.
                                                          about our Spotlight Issues:   name and address. These      a few of the Spotlight        and remediation               diligence processes. They     Spotlight Issues explained    due diligence processes      about the company’s purchasing practices, the
                                                          forced labour, gender         brands will not be sharing   Issues such as gender         processes and some            will be publishing some       in previous ranges as well    and outcomes, supplier       company’s approach and progress towards tackling
                                                          equality, living wages,       information about the        pay gap, use of more          supplier assessment           detailed information          as production and waste       assessments and              modern slavery and living wages for workers in
                                                          freedom of association,       outcomes of their supplier   sustainable materials,        findings. These brands are    about the findings of their   volumes, progress on          remediation findings.        their supply chain. These brands would be
                                                          waste, circularity,           assessments or grievance     textile waste and their       also more likely to be        supplier assessments.         strategies to reduce waste    These brands will be         disclosing their carbon emissions, use of renewable
                                                          overproduction, use of        channels. These brands       carbon emissions at           addressing the Spotlight      These brands will be          and use of virgin plastics,   sharing comparatively        energy and water footprint from their own
                                                          more sustainable              will not widely be           company level.                Issues such as gender         addressing many of the        progress on sustainable       more comprehensive and       operations right down to raw material level.
                                                          materials, microplastics,     disclosing information on                                  equality, collective          Spotlight Issues such as      material use and more         detailed information and
                                                          deforestation, climate        the Spotlight Issues but                                   bargaining, use of more       forced labour, living         detailed carbon and water     data than any other
                                                          change and water use.         may touch upon a few.                                      sustainable materials,        wages, collective             use data.                     brands in the Index on the
                                                                                                                                                   textile waste, circularity,   bargaining, gender                                          Spotlight Issues.
                                                                                                                                                   and their carbon and          equality, use of more
                                                                                                                                                   water footprint at            sustainable materials,
                                                                                                                                                   company level.                textile waste, circularity,
                                                                                                                                                                                 hazardous chemicals, and
                                                                                                                                                                                 their carbon and water
                                                                                                                                                                                 footprint at company level
                                                                                                                                                                                 and in the supply chain.
FASHION REVOLUTION | FASHION TRANSPARENCY INDEX 2020                                                                                                                                                                                                                                            19

THE FINAL SCORES
0-5%                              6-10%                              11-20%                             21-30%                             31-40%                             41-50%                            51-60%                  61-70%        71-80%                 81-90%   91-100%
 Brooks Brothers              5    Buckle                      10     Anthropologie               20     ALDI SOUTH                 30      Clarks                     40     Banana Republic             50     Marks & Spencer   60   C&A      70   H&M (H&M Group)   73
 Cato Fashions                5    Dillards                    10     Urban Outfitters            20     Big W                      30      Monsoon                    40     Gap                         50     Patagonia         60   Adidas   69
 Claire's                     5    Dr. Martens                 10     Carrefour                   20     John Lewis                 30      Uniqlo                     40     Old Navy                    50     The North Face    59   Reebok   69
 Eddie Bauer                  5    DSW                         10     Chloé                       20     Kathmandu                  30      Champion                   39     Lindex                      50     Timberland        59   Esprit   64
 Aeropostale                  4    Furla                       10     Otto                        20     Vero Moda                  30      Hanes                      39     Gildan                      49     Vans              59
 Canada Goose                 4    Gerry Weber                 10     Superdry                    20     Jack & Jones               30      Zalando                    39     G-Star RAW                  49     Wrangler          59
 Jockey                       4    Muji                        10     Tod's                       20     Under Armour               29      Primark                    38     Dressmann                   48     Puma              57
 Justfab                      4    Steve Madden                10     COACH                       19     Columbia Sportswear        28      Topman                     38     Gucci                       48     ASOS              55
 Tory Burch                   4    Triumph                     10     Kate Spade                  19     El Corte Inglés            28      Topshop                    38     Levi Strauss & Co           48     Converse          55
 BCBGMAXAZRIA                 3    Valentino                   10     GUESS                       19     Very                       28      Target                     37     New Balance                 48     Jordan            55
 Billabong                    3    Armani                       9     Hudson's Bay                19     Walmart                    28      Burberry                   36     Tchibo                      48     Nike              55
 Quicksilver                  3    boohoo                       9     Saks Fifth Avenue           19     Ermenegildo Zegna           27     Next                       36     Sainsbury’s-                47     United Colors     55
                              3                                 9                                                                                                      36     TU Clothing                 47     of Benetton
 Roxy                              PrettyLittleThing                  Lands' End                  19     Lidl                        27     Russell Athletic
                                                                                                                                                                              Balenciaga                         Calvin Klein      54
 Dolce & Gabbana              3    Famous Footwear              9     Moncler                     19     Mizuno                      27     Helly Hansen               35                                 47
                                                                                                                                                                              SAINT LAURENT                      Tommy Hilfiger    54
 Longchamp                    3    The Children's Place         9     Reserved                    19     Ralph Lauren                27     OVS                        35                                 46
                                                                                                                                                                              Bottega Veneta                     Van Heusen        54
 Nine West                    3    ANTA                         8     TOPVALU COLLECTION          19     LOFT                       26      Asda                       34                                 46
                              2                                 8                                 19                                26                                 34     ASICS                       46
 Diane Von Furstenberg             Beanpole                           Woolworths                         CELINE                             HEMA
                                                                      South Africa                                                                                            Lululemon
 DKNY                         2    Cole Haan                    8                                        Dior                       26      Speedo                     34                                 44
                                                                      KiK                         18                                                                          Bershka
 Fashion Nova                 2    Express                      8                                        Louis Vuitton              26      The Warehouse              34                                 44
                                                                      Kaufland                    18                                                                          Massimo Dutti
 KOOVS                        2    Fila                         8                                        Fendi                      25      Hermès                     33                                 44
                                                                      Kmart                       18                                                                          Pull&Bear
 REVOLVE                      2    Michael Kors                 8                                        Marc Jacobs                25      Kmart Australia            33                                 44
                                                                      Matalan                     18                                                                          Stradivarius
 Big Bazaar - ffb             1    Ross Dress for Less          8                                        Abercrombie & Fitch        25      Target Australia           33                                 44
                                                                      Miu Miu                     18                                                                          Zara
 celio                        1    Skechers                     8                                        Hollister Co.              25      Fjällräven                  31                                43
                                                                      Prada                       18                                                                          Bonprix
 Metersbonwe                  1    Tommy Bahama                 8                                        ALDI Nord                  25      Mammut                      31                                43
                                                                      Pimkie                      18                                                                          New Look
 New Yorker                   1    Bosideng                      7                                       Amazon                     25      Morrisons                   31                                43
                                                                      Tom Tailor                  18                                                                          Tesco
 Bally                        0    Foot Locker                   7                                       Brooks Sport               25                                                                    41
                                                                      ALDO                        17                                                                          Debenhams
 Belle                        0    Forever 21                    7                                       Cotton On                  25                                                                    41
                                                                      American Eagle              17                                                                          Hugo Boss
 Elie Tahari                  0    New York & Company            7                                       Lacoste                    25
                                                                      Desigual                    17
 Heilan Home                  0    United Arrows                 7                                       Prisma                     25
                                                                      Falabella                   17
 Jessica Simpson              0    Carhartt                     6                                        Zeeman                     25
                                                                      UGG                         17
 Max Mara                     0    Jil Sander                   6                                        Decathlon                  23
                                                                      Aritzia                     16
 Mexx                         0    K-Way                        6                                        Disney                     23
                                                                      Bloomingdale's              16
 Pepe Jeans                   0    LL Bean                      6                                        REI                        23
                                                                      Macy's                      16
 Tom Ford                     0    Neiman Marcus                6                                        Ted Baker                  23
                                                                      Cortefiel                   16
 Youngor                      0    Sports Direct                6                                        Mango                      22
                                                                      Dick's Sporting Goods       16
                                   Versace                      6                                        Monoprix                   22
                                                                      JD Sports                   16
                                                                                                         Nordstrom                  22
                                                                      Kohl's                      16
                                                                                                         River Island               22
                                                                      MRP                         16
                                                                                                         Free people                 21
                                                                      s.Oliver                    16
                                                                                                         Ito-Yokado                  21
                                                                      Costco                      15
                                                                                                         Salvatore Ferragamo         21
                                                                      Fanatics                    15
                                                                                                         Victoria's Secret           21
                                                                      JCPenney                    15
                                                                      Li-Ning                     15
                                                                      TJ Maxx                     15
                                                                      Truworths                   15
                                                                      Burlington                  14
                                                                      CAROLL                      14
                                                                      Foschini                    14
                                                                      J.Crew                      14
                                                                      Calzedonia                  13
                                                                      Intimissimi                 13
                                                                      Tezenis                     13
                                                                      Fossil                      13
                                                                      Joe Fresh                   13
                                                                      Carolina Herrera            12
                                                                      Chico's                     12
                                                                      Reliance Trends             12
                                                                      Takko                       12
                                                                      Brunello Cucinelli          11
                                                                      Chanel                      11
                                                                      Diesel                      11
                                                                      Marni                       11
                                                                      La Redoute                  11
                                                                      Merrell                     11
                                                                      Sandro                      11

* Brands ranked in numerical order by score out of 250, but shown as rounded-up percentage. Where brands have the same percentage score, they are listed in alphabetical order and grouped with others from same parent company
FASHION REVOLUTION | FASHION TRANSPARENCY INDEX 2020                                                                                                            20

      QUICK
      FINDINGS
                                                             Average score
                                                               is 58 out of
                       10 brands                               250 (23%).
                     (4%) score 0%
                                                                                                                                             Not a single
                        this year
                                                                                                                                            brand scores
                                                                                                                                             above 80%
                70

                60

                                                                                                                            Only 1 brand
                50                                                                                                          scores higher
                                                                                                                              than 70%

                40

                30
NO. OF BRANDS

                20

                10

                           0-5          6-10         11-20        21-30       31-40          41-50      51-60   61-70           71-80       81-90           91-100

                                                                                      FINAL SCORE (%)

                                                                                                                                            TRANSPARENCY
FASHION REVOLUTION | FASHION TRANSPARENCY INDEX 2020   21

3
THE FINAL SCORES
ACROSS THE
5 SECTIONS
FASHION REVOLUTION | FASHION TRANSPARENCY INDEX 2020                                                                                                                             22

AVERAGE SCORES
ACROSS THE SECTIONS

        52%                                 29%                                   16%                                  17%                                15%
1.                                  2.                                   3.                                   4.                                  5.
 POLICY &                           GOVERNANCE                           TRACEABILITY                         KNOW, SHOW & FIX                    SPOTLIGHT ISSUES
 COMMITMENTS
 Gucci is the highest scoring       9 brands score 100% in this          The good news is that 40% of         No brand scores above 59%.          For the second year in a row,
 brand in this section again for    section, meaning they disclose       brands are now publishing a list     Adidas/Reebok and C&A all           H&M (H&M Group) is the highest
 another year, scoring 100%.        contact details for the relevant     of their first tier manufacturers.   score highest at 59%. 100 brands    scoring brand in this section
 Adidas and Reebok come in          department and individual            However, no brands score in the      (40%) score in the lowest range     at 63%. 9 brands score in the
 second at 99%. This means they     responsible for sustainability       91-100% range. Esprit and The        0-10% disclosing nothing or very    next highest range 51-60%
 are publishing all the relevant    issues in the company, as            North Face, Timberland, Vans,        little about supply chain due       while 133 brands (53%) score
 social and environmental           well as information about how        Wrangler (VF Corp brands) score      diligence, supplier assessments     in the lowest range 0-10%.
 policies and procedures we         accountability is cascaded           highest in this section in the       and their efforts to fix issues     74% of brands score 20% or
 look at, as well as materiality    throughout the business from         81-90% range. This means that        when found. More than two-          less in this section. On issues
 assessments and goals for          board level to executives and        they are likely to be publishing     thirds of brands (68%) score less   related to working conditions,
 improving impacts. 25 brands       employees to supplier level.         detailed supplier lists at the       than 20%. Most brands share         including living wages and
 (10%) score in the lowest range,   More than half the brands (52%)      first tier and beyond, as well       little information about the        purchasing practices, brands
 0-10%. This means they are         score 20% or less in this section.   as mapping at least one full         results of supplier assessments     disclose shockingly little
 disclosing zero or very few                                             raw material supply chain. 145       and remediation. When they          information about their efforts.
 relevant policies. We continue                                          brands (58%) score in the 0-10%      do it is typically shared through   On environmental issues such
 to see brands disclose the                                              range and are not disclosing         third party disclosure via the      as use of sustainable materials
 most about their policies and                                           any suppliers at all. Ermenegildo    ILO Better Work initiative or the   and carbon footprint, more
 commitments on social and                                               Zegna has become the first           Bangladesh Accord.                  brands are publishing relevant
 environmental issues compared                                           luxury brand to publish a                                                information and data.
 to any other section.                                                   supplier list. Balenciaga, Bottega
                                                                         Veneta, Gucci and Saint Laurent
                                                                         are now disclosing a handful of
                                                                         raw material suppliers.
FASHION REVOLUTION | FASHION TRANSPARENCY INDEX 2020                                                                                                                                   23

1. POLICY & COMMITMENTS
APPROACH
What human rights and environmental policies and procedures                               We typically found this information in         Social & environmental priorities and
do major brands and retailers publicly disclose?                                          the following places:                          measurable, long-term goals

In this section we reviewed what policies and procedures brands disclose                  • Brand website                                We looked to see whether brands and
both at company level (as related to the company’s own operations in                                                                     retailers are disclosing their key human
                                                                                          • Parent company or group website
head offices, stores, warehouses, and owned production facilities) and at                                                                rights and environmental priorities (typically
supplier level (Code of Conduct or supplier guidance document).                           • Sustainability or corporate                  in the form of a materiality assessment).
                                                                                            responsibility microsite;                    Some issues will be more relevant and
                                                                                          • Investor relations website (so long as       timely for each brand, and we wanted to
                                                                                            weblink made available via their             understand how they decide upon these
                                                                                            main website)                                priorities and what these priorities are.
    We looked at the following issues:
                                                                                          • Another external third party website (e.g.
    •   Animal Welfare                        •    Harassment & Violence                    online data platform, NGO partner, data      We also looked to see whether brands
    •   Annual leave & Public Holidays        •    Health & Safety                          sharing initiative, another benchmarking     are publishing their goals or a strategic
    •   Anti-bribery, Corruption &            •    Living Conditions/ Dormitories           disclosure - so long as the weblink          roadmap for improving social and
        Presentation of False Information                                                   is made available via the brand’s            environmental impacts across the value
                                              •    Maternity Rights / Parental Leave
                                                                                            own website)                                 chain. We only counted these goals if they
    •   Biodiversity & Conservation           •    Notice Period, Dismissal &
                                                   Disciplinary Action                                                                   were time-bound, measurable and set for
    •   Child Labour
                                                                                                                                         2020 or later. We also awarded points if
    •   Community Engagement                  •    Overtime Pay                           We do not count the following
                                                                                                                                         brands are reporting on annual progress
    •   Contracts & Terms of Employment       •    Restricted Substances List             information sources:                           towards achieving these goals.
    •   Discrimination                        •    Sub-contracting, Outsourcing &
                                                   Homeworkers                            • Clothing labels and hang tags on products
    •   Diversity & Inclusion
                                                                                                                                         Verified information
    •   Energy & Carbon Emissions             •    Wages & Financial Benefits (e.g.       • In-store or at other physical locations
    •   Equal Pay                                  bonuses, insurance, social security,                                                  Finally, we looked to see if the human
                                                   pensions)                              • Smartphone apps
    •   Forced or Bonded Labour                                                                                                          rights and environmental data reported
                                              •    Waste & Recycling (Packaging/Paper)    • Social media channels                        by brands is audited by an independent
    •   Foreign & Migrant Labour
                                              •    Water Effluents & Treatment                                                           third party organisation, typically this is
    •   Freedom of Association, Right to                                                  • A third party website or document where
        Organise & Collective Bargaining      •    Water Usage & Footprint                  there is no weblink from the brand’s own     conducted by a large global
                                              •    Working Hours & Rest Breaks              website, including press articles            accounting firm.

                                                                                          • Downloadable documents where the
                                                                                            weblink cannot be found on the
                                                                                            brand’s website
FASHION REVOLUTION | FASHION TRANSPARENCY INDEX 2020                                                                                                                                                                                                                                                                                            24

1. POLICY & COMMITMENTS
RESULTS
0-5%                              6-10%                              11-20%                             21-30%                             31-40%                             41-50%                            51-60%                        61-70%                     71-80%                     81-90%                   91-100%
 REVOLVE                      5    Billabong                   10     Eddie Bauer                 20     Foot Locker                29      Matalan                     40    Columbia Sportswear         50     ALDI Nord               60   Kathmandu             69   Target                80   Hugo Boss           90   Gucci             100
 Big Bazaar - ffb             4    Quicksilver                 10     Versace                     20     Forever 21                 29      Steve Madden                40    MRP                         50     Bloomingdale's          60   ALDI SOUTH            68   ASOS                  79   Patagonia           89   Adidas            99
 New Yorker                   3    Roxy                        10     Dolce & Gabbana             18     Dillards                   28      Chico's                     39    Tod's                       50     Macy's                  60   Clarks                68   CELINE                79   Tchibo              89   Reebok            99
 Max Mara                     2    Canada Goose                10     Justfab                     18     Fanatics                    27     Diesel                      39    Burlington                  49     Calzedonia              60   Jack & Jones          68   Dior                  79   Timberland          89   Balenciaga        98
 Pepe Jeans                   2    Longchamp                   10     Jockey                      17     Fila                       26      Marni                       39    Zeeman                      49     Intimissimi             60   Vero Moda             68   Fendi                 79   The North Face      88   Bottega Veneta    98
 Tom Ford                     1    DKNY                         9     Tory Burch                  17     ANTA                       26      Merrell                     39    Cortefiel                   48     Tezenis                 60   Under Armour          68   Louis Vuitton         79   Vans                88   SAINT LAURENT     98
 Bally                        0    KOOVS                        9     Jil Sander                  16     boohoo                     26      Sandro                      39    Helly Hansen                48     COACH                   60   Amazon                67   Marc Jacobs           79   Wrangler            88   C&A               97
 Belle                        0    celio                         7    Aeropostale                 15     PrettyLittleThing          26      DSW                         38    Truworths                   48     Kate Spade              60   El Corte Inglés       67   G-Star RAW            79   Calvin Klein        88   Puma              95
 Elie Tahari                  0    Diane Von Furstenberg        6     Cato Fashions               15     Express                    26      Tom Tailor                  38    Furla                       46     LOFT                    60   Kmart                 67   Uniqlo                79   Tommy Hilfiger      88   Marks & Spencer   94
 Heilan Home                  0    Fashion Nova                 6     BCBGMAXAZRIA                13     Neiman Marcus              26      Cotton On                   37    Carolina Herrera            45     Brooks Sport            59   Lands' End            67   Walmart               79   Van Heusen          88   Banana Republic    91
 Jessica Simpson              0    Nine West                    6                                        Brunello Cucinelli         24      Armani                      36    Fossil                      45     Miu Miu                 59   New Look              67   Asda                  78   Hermès              88   Gap                91
 Metersbonwe                  0                                                                          Cole Haan                  24      Buckle                      36    JCPenney                    45     Prada                   59   Nordstrom             67   Next                  78   Levi Strauss & Co   88   Old Navy           91
 Mexx                         0                                                                          New York & Company         24      Ermenegildo Zegna           36    Chanel                      44     Russell Athletic        59   Topman                67   Ralph Lauren          78   ASICS               86   Converse           91
 Youngor                      0                                                                          Brooks Brothers            23      Reliance Trends             36    JD Sports                   43     s.Oliver                59   Topshop               67   Monoprix              77   Bershka             86   Jordan             91
                                                                                                         Carhartt                   23      Anthropologie               35    Falabella                   41     GUESS                   57   Chloé                 66   New Balance           77   Massimo Dutti       86   Nike               91
                                                                                                         K-Way                      23      Free people                 35    La Redoute                  41     John Lewis              57   Moncler               66   Tesco                 76   Pull&Bear           86   Gildan             91
                                                                                                         LL Bean                    23      Urban Outfitters            35    River Island                41     KiK                     57   Lacoste               65   The Warehouse         76   Stradivarius        86   H&M (H&M Group)    91
                                                                                                         Michael Kors               23      Bosideng                    35                                       Lidl                    57   Speedo                65   Dressmann             74   Zara                86
                                                                                                         Sports Direct              23      Joe Fresh                   35                                       UGG                     56   Abercrombie & Fitch   64   Lindex                74   Esprit              86
                                                                                                         Beanpole                    21     Pimkie                      35                                       Very                    56   Hollister Co.         64   Lululemon             74   Burberry            85
                                                                                                         Claire's                    21     The Children's Place        35                                       Woolworths              56   Carrefour             64   Big W                 73   United Colors       84
                                                                                                                                                                                                                 South Africa                                                                       of Benetton
                                                                                                                                            Valentino                   35                                                                    Mango                 64   OVS                   73
                                                                                                                                                                                                                 Costco                  55                                                         Zalando             84
                                                                                                                                            Dr. Martens                 34                                                                    Mizuno                64   Primark               72
                                                                                                                                                                                                                 Debenhams               55                                                         Kmart Australia     83
                                                                                                                                            Famous Footwear             34                                                                    Otto                  64   Bonprix               71
                                                                                                                                                                                                                 Desigual                55                                                         Target Australia    83
                                                                                                                                            Foschini                    34                                                                    Sainsbury’s-          63   Ito-Yokado            71
                                                                                                                                                                                                                 Dick's Sporting Goods   55   TU Clothing                                           Monsoon             83
                                                                                                                                            Gerry Weber                 34                                                                                          61   Salvatore Ferragamo   71
                                                                                                                                                                                                                 Prisma                  55   Decathlon                                             Fjällräven          81
                                                                                                                                            Muji                        34                                                                                          61   TOPVALU COLLECTION    71
                                                                                                                                                                                                                 ALDO                    55   Superdry
                                                                                                                                            Tommy Bahama                34
                                                                                                                                                                                                                 HEMA                    54
                                                                                                                                            Skechers                    33
                                                                                                                                                                                                                 Hudson's Bay            54
                                                                                                                                            Ross Dress for Less         32
                                                                                                                                                                                                                 Saks Fifth Avenue       54
                                                                                                                                            Takko                       32
                                                                                                                                                                                                                 Li-Ning                 54
                                                                                                                                            Triumph                     32
                                                                                                                                                                                                                 REI                     54
                                                                                                                                            Kaufland                    31
                                                                                                                                                                                                                 Reserved                54
                                                                                                                                            United Arrows               31
                                                                                                                                                                                                                 American Eagle          53
                                                                                                                                                                                                                 Champion                53
                                                                                                                                                                                                                 Hanes                   53
                                                                                                                                                                                                                 Aritzia                 52
                                                                                                                                                                                                                 Mammut                  52
                                                                                                                                                                                                                 Morrisons               52
                                                                                                                                                                                                                 Ted Baker               52
                                                                                                                                                                                                                 CAROLL                  51
                                                                                                                                                                                                                 Disney                  51
                                                                                                                                                                                                                 J.Crew                  51
                                                                                                                                                                                                                 Kohl's                  51
                                                                                                                                                                                                                 TJ Maxx                 51
                                                                                                                                                                                                                 Victoria's Secret       51

* Brands ranked in numerical order by score out of 250, but shown as rounded-up percentage. Where brands have the same percentage score, they are listed in alphabetical order and grouped with others from same parent company
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