STAY CONNECTED sunwriter Malaysia - THE SECRET TO BUILDING A SOLID CUSTOMER BASE PG 09 - Sunrider Malaysia
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sunwriter
April/May 2021
Malaysia
STAY CONNECTED
THE SECRET TO THE IMPORTANCE
BUILDING A SOLID OF HAVING THE
CUSTOMER BASE RIGHT CUP OF TEA
PG 09 PG 18
COUNTRY MANAGER'S
MESSAGE
pril and May are the months of giving back to the society
for Sunrider Malaysia. Serving communities where we
work and play is a proud tradition of the entire Sunrider
Family. Our Business Owners and staff alike share a common
passion for supporting charitable causes around the world.
We have launched our Charitea campaign in these two months,
in collaboration with Kechara Empowerment–a program from
JAMES YEOH Kechara Soup Kitchen, one of our local established non-profit
Country Manager, Sunrider Malaysia organizations. The objectives of this campaign include fostering
financial independence in individuals in need by teaching them
employable skill sets to help lift themselves and their families
out of poverty. This is especially important during this pandemic
period in which unemployment has increased tremendously. We
are also excited about introducing our Calli® line of herbal tea to
our IBO system.
Despite significant obstacles, women-owned small businesses
in rural communities would not only supplement their family
income, but also provide financial security for future generations.
The role of women in the urban and rural workforce has expanded
exponentially in recent decades, and Sunrider Malaysia is
delighted to play a role in supporting this good cause.
Apart from the launch of Calli® tea range, we are also very excited
to share another two product launches to the IBO system, which
are VitaDophilus® and Dr. Chen® V3™ Cream. VitaDophilus®
––a great-tasting probiotic supplement, is one of our best-selling
products that helps support a healthy digestive tract and immune
system to promote overall health.
As a newly discovered evolution to skincare, Dr. Chen® V3™ Cream
transcends traditional anti-aging technology by boasting over a
dozen botanical extracts, peptides, antioxidants, and vitamins to
soothe, soften, and hydrate the skin, resulting in firmer-looking,
lifted, and more luscious skin.
With all these amazing products on-board our IBO system, we
strongly encourage you to spread the word to your community to
further improve and nourish their lives further with our Charitea
campaign. Together, we can make our community a cleaner,
healthier, and happier place to live for our present and future
generations.
TABLE OF CONTENTS
MAY 2021
03 05 06
NEWS & MONTHLY MONTHLY
ANNOUNCEMENTS RECOGNITION RECOGNITION
- Sprint to Success - Let's Connect Challenge - Path to Leadership
Achievers Achievers
07 09 11
MONTHLY MONTHLY BUSINESS &
RECOGNITION RECOGNITION INSPIRATION
- New Rank Achievers - Performance Recognition - The Secret to Building a
Board Solid Customer Base
15 16 18
BUSINESS & EVENT MONTHLY PRODUCT
INSPIRATION HIGHLIGHTS HIGHLIGHTS
- Pua Boon Kiat - Past Events - The Importance of Having
the Right Cup of Tea
19 20 21
MONTHLY PRODUCT MONTHLY PRODUCT MONTHLY PRODUCT
HIGHLIGHTS HIGHLIGHTS PROMOTIONS
- Keeping Your Gut Healthy - The Journey of Reversing
Your Aging Process
NEWS & ANNOUNCEMENTS / 03
Last
Mon
th
To Go
!
M A L A Y S I A
JUMPSTART
A SUCCESSFUL
SUNRIDER BUSINESS
The sky is the limit!
It’s time to sprint and break the
limits to grow into a successful
Sunrider business! Qualification Period: March 1 to May 31, 2021
GOLD: 100 pts
1 Apple Watch Series 6
+ Aeon Vouchers worth RM300
SILVER: 80 PTS
1 Apple iPad Mini
64GB WIFI
Who Can Participate
• All registered Independent Business Owners (IBOs).
Qualification Requirements
• Achieve minimum of 200 PV (inclusive of Preferred Customers’ purchases)
each month from March to May 2021 and continue through June 2021.
• Must sponsor at least 8 new IBOs and/or Preferred Customers with product purchases.
• Do not drop more than 2 ranks below your career title during the qualification period.
• Must conduct at least 2 meetings in the “Let’s Connect” Campaign during qualification period.
NEWS & ANNOUNCEMENTS / 04
Additional Requirements
Career Titles Qualifications
• For existing IBOs, Star, and Star Prime, - Qualify as Star Elite or above for at least 1 month from March to
as of the end of February 2021. May 2021, and Star Elite in June 2021.
• For new IBOs who join during - Achieve a minimum cumulative of 4,000DV from March to May 2021.
March–May 2021.
For existing Star Elite and above, as of - Qualify as Star Elite or above for at least 2 months from March to
the end of February 2021. May 2021, and Star Elite in June 2021.
- Achieve a minimum cumulative of 6,200DV from March to May 2021.
How to Earn Points
1. Recruitments
Activities Points Allocated
1A) Sponsor a new IBO with a minimum of 50PV achieved in the joining month. 10 points
1B) Sponsor a new Preferred Customer with a minimum of RM400 order within the month
5 points
of joining.
2A) Personally sponsor a new IBO–placing an order of 200QV and above in the subsequent
5 points
month.
2B) Personally sponsor a new Preferred Customer–placing an order of RM400 and above
5 points
in the subsequent month.
2. Share about Sunrider through our “Let’s Connect” Campaign:
Activities Points Allocated
Conduct a Sunrider meeting via Zoom, Facebook, or Instagram Live with at least 1 host and
5 points
3 new guests.
Conduct an offline Sunrider meeting with at least 1 host and 3 new guests. 5 points
Note: points earned through all online/offline meetings are capped at a maximum of 20 points only.
Contact your local office for more details.
03 - 4253 3266
Important Notice
• Sunrider sharing meetings must be substantial. It is required to share about Sunrider company, products, or opportunities. The meetings
must be conducted on different days. For meetings conducted on a single day, it will be counted solely as one meeting. Sunrider has the
right to approve or disapprove meetings for challenge qualification.
• Zoom recording(s), Facebook Live recording(s), Instagram Live recording(s), and/or offline meetings’ photos with host and guests’ details
must be submitted to Sunrider's Business Development team before May 31, 2021.
• New guests refers to non-Retail Customers, Preferred Customers, or IBOs attending the meeting for the first time.
Terms and Conditions
• Rewards from this program are not redeemable for cash and are non-transferable.
• IBO must attend the Local Recognition Event (date to be confirmed) in order to redeem the reward.
• Any violation of the Business Guide will result in disqualification for participation in this program.
• Sunrider reserves the right to adopt, amend, modify, supplement, or rescind any of the terms and conditions of the Sunrider Sprint to
Success program qualification as Sunrider, in its sole discretion, deems necessary or appropriate, or as may be required by law.
MONTHLY RECOGNITION / 05
LET’S CONNECT
Challenge
Congratulations to all our achievers of “Let’s Connect Challenge” Round 1 and 2 which were
held February–April, 2021!
Thank you all for your commitment and dedication in offering the best wellness services to
customers and enriching their lives. You are definitely a great momentum builder!
Round 1 Round 2
1. CHAI SOOK KUAN 1. ALICIA NG RUPAN 24. TAN KIEN HOW
2. CHONG SHOON KUI 2. CHAI SOOK KUAN 25. TAN KIM HONG
3. CHOW MEE LENG 3. CHONG SHOON KUI 26. TAN SAY MIN
4. KOH SHIAU CHIEN 4. CHOW KH YIN 27. TAN SIEW BENG
5. LAU WAI PENG 5. CHOW MEE LENG 28. TAN WEI HANG
6. LIEW OOI KHUAN 6. EMILY WONG LI HWA 29. TAN YIN MAY
7. SHIRLEY CHONG SOK CHIN 7. FAISHA AZURA 30. TANG PING PING
8. TAN SIEW BENG 8. FAM LEE KIAN 31. TAY BENG HA
9. TAN YIN MAY 9. HOH HONG BIN 32. TAY HONG YIN
10. TAY BENG HA 10. HONG PHOOI LING 33. TAY SIEW TIN
11. TAY HONG YIN 11. JONG NAU JIN 34. WONG CHOOI LENG
12. TAY SIEW TIN 12. KHOR MEI LENG 35. YAM PEK YUN
13. WONG LI HWA 13. KOH SHIAU CHIEN
14. YAM PEK YUN 14. LAM SOO KIAT
15. YAU FAH SENG 15. LAU WAI PENG
16. HO BOO YENG 16. LIEW OOI KHUAN
17. HONG PHOOI LING 17. LOKE MUN FAI
18. ZAHARA BINTI OSMAN @ SEMAN 18. LOW VOON JEN
19. LIM LING LING 19. SHIRLEY CHONG SOK CHIN
20. SITI AISHAH MUSTAPHA KAMAL
21. MASTINA MAYANG ANAK MANGGOI
22. LOW WAN WEE
23. MARTIN YEOH
MONTHLY RECOGNITION / 06
PATH TO
LEADERSHIP
summit
Congratulations to the Path
to Leadership Summit Achievers!
TIER 1
1. CHAI LEE YOONG 12. CATHERINE YEONG
2. CHAN SIEW TYNG 13. TAN SAY MIN
3. DORIS YEK SIEW PING 14. TAN SIEW BENG
4. HO MOY YING 15. TAN XUE QIN
5. KOH SHIAU CHIEN 16. TAN YIN MAY
6. LEE JIA WEI 17. TAN ZHI YAO
7. LEONG LAI PENG 18. TAY SIEW TIN
8. LIM JING HUI 19. WONG KUN PA
9. LIM LING LING 20. WONG LI HWA
10. LIM YI HUA 21. YIP CHEONG MING
11. NG YINGQI
TIER 2
1. CHIEW SOOI LEANG 8. TAY WEE NEE
2. CHONG SOK CHIN 9. YAM PEK YUN
3. DEBBIE LAIN SOOK FUN 10. TAN JON HENG @ TAN MOOI CHIN
4. EVER BEST LIFE ENTERPRISE 11. YAU FAH SENG
5. NG HOCK CHENG 12. YEE ALLIE MUN
6. NG RUPAN
7. PUA BOON KIAT
TIER 3
1. LIEW OOI KHUAN
2. LOI HENG KONG
3. TAY BENG HA
4. TAY HONG YIN
We acknowledge your hard work and effort in sharing Sunrider with others and look forward to supporting you with
fresh ideas and invaluable skills to help propel your business forward!
See you at the top of the Path to Leadership Summit!
MONTHLY RECOGNITION / 07
Congratulations
to all our new rank achievers for the month
of February in the year 2021! Your efforts
in sharing Sunrider® products and business
opportunities have helped many others to
improve their lives around the world.
RANK UP ACHIEVERS
- FEBRUARY 2021
NAME CAREER RANK
PARK NAMEUI STAR
GOH POH YEE STAR
CHAN POH CHEE STAR
HOONG LI HENG STAR PRIME
HOO CHO KIEW STAR PRIME
YIP CHEONG MING STAR ELITE
By going the extra mile of volunteering your time, money, and energy to encourage
others to achieve a health-and-wealth balanced life, it inspires a wonderful world.
You are doing great!
MONTHLY RECOGNITION / 08
Congratulations
to all our new rank achievers for the month
of March in the year 2021! Your efforts in
sharing Sunrider® products and business
opportunities have helped many others to
improve their lives around the world.
RANK UP ACHIEVERS
- MARCH 2021
NAME CAREER RANK NAME CAREER RANK
NG HAI SENG STAR KHOR WEI TING STAR PRIME
KONG HAY SIM STAR FO LI KEAN STAR PRIME
CHIA PAK YIN STAR KOW BUK HOR STAR PRIME
WONG CHEN YU STAR HIEW SHUK PING
STAR PRIME
@ JOSEPHINE
LAU SOW FOONG STAR PRIME
TENG LI WEN STAR PRIME
LAI KIT MEI STAR PRIME
LEE YOW LOY STAR ELITE
FAM LEE KIAN STAR PRIME
CHRISTINE WONG
TAN CHIN GHEE STAR PRIME STAR ELITE
QWEE PING
TAN SIN HUAT STAR PRIME
TEE ENG KEONG STAR ELITE
KHOO SUAT NEE STAR PRIME
HO MOY YING ACE
LEONG WAN YEE STAR PRIME
KOH POH MENG ACE PRIME
LOKE MUN FAI STAR PRIME
OOI GAIK SEE ACE PRIME
ONG WAI YING STAR PRIME
TEE KA SIEW ACE PRIME
LIM CHEE KIN STAR PRIME
By going the extra mile of volunteering your time, money, and energy to encourage
others to achieve a health-and-wealth balanced life, it inspires a wonderful world.
You are doing great!
MONTHLY RECOGNITION / 09
PERFORMANCE
RECOGNITION BOARD
Congratulations to the following Independent Business Owners for their
achievement in February 2021.
TOP 5 PERSONAL SALES SUCCESSFUL IBO SPONSORS
(IN ALPHABETICAL ORDER)
1. CHAI PHEK SIM
2. KONG CHEE SENG CHAN MEE MEE
3. TAN CHEW HUI KOH SHIAU CHIEN
4. LEE AH MOY LEE KIM ENG
5. TEE KIM LEE LIM LING LING
LING ING MENG
TOP 6–20 PERSONAL SALES LOH SEK PUI
NG AI LANG
6. LOOI WAN LOKE
TAN JON HENG @ TAN MOOI CHIN
7. SEO XIAO NEE
8. TAN BOON LAI TAN ZHI YAO
9. LIAN CHU LING TAY BENG HA
10. PEH MEE YOKE TAY WEE NEE
11. YIP CHEONG MING YAU FAH SENG
12. TAY BENG HA YIP CHEONG MING
13. PUA BOON KIAT
14. LAIN SOOK FUN
15. LING LI WEI TOP 5 DOWNLINE VOLUME IMPROVED
16. HOO CHO KIEW 1. WONG CHEE CHIEW
17. TUEN KAR YAN 2. PEH MEE YOKE
18. OOI WEI CHERN
3. CHANG PEI YIN
19. LOI HENG KONG
4. HO MOY YING
20. CHAI LEE YOONG
5. TAY BENG HA
TOP 5 PC SPONSORS TOP 6–15 DOWNLINE VOLUME IMPROVED
1. NG YINGQI 6. TAN YIN MAY
2. TAY BENG HA 7. SHIRLEY CHONG SOK CHIN
3. WONG KUN PA
8. LIM LING LING
4. YEE ALLIE MUN
9. LEE AH MOY
5. CHAI SOOK KUAN
10. NG HOCK CHENG
11. TAY HONG YIN
SUCCESSFUL PC SPONSORS
(IN ALPHABETICAL ORDER) 12. LOOI WAN LOKE
13. PHOON WAI LING
LOI HENG KONG 14. WONG KUN PA
SHIRLEY CHONG SOK CHIN 15. TAY WEE NEE
TAY HONG YIN
YAM PEK YUN
ZAHARA BINTI OSMAN @ SEMAN
By going the extra mile of volunteering your time, money,
and energy to encourage others to achieve a health-and-
TOP 5 IBO SPONSORS
wealth balanced life, it inspires a wonderful world.
1. LEE YOW LOY You are doing great!
2. LIEW OOI KHUAN
3. CATHERINE YEONG
4. TAY HONG YIN
5. LOI HENG KONGMONTHLY RECOGNITION / 10
Congratulations to the following Independent Business Owners for their
achievement in March 2021.
TOP 5 PERSONAL SALES SUCCESSFUL IBO SPONSORS
(IN ALPHABETICAL ORDER)
1. PUA BOON KIAT
2. LIM WAN TING HO MOY YING
3. CHAI PHEK SIM KEE LIEK CHUAN
4. LEW YIN JAW KOH POH MENG
5. ANGELA PHOON SIEW YEEN KOK CHUAN KOUNG
LEONG LAI PENG
TOP 6–20 PERSONAL SALES LIEW CHOON MENG
LIM JING HUI
6. CHOO KIAN HUI
LIM LING LING
7. WILSON NG MAN KIT
8. DING CHEE LING LIM YI HUA
9. LING LI WEI LOI HENG KONG
10. TAN SIN HUAT NG AI LANG
11. LIM CHEE KIN NG HOCK CHENG
12. FO LI KEAN OOI GAIK SEE
13. YEE ALLIE MUN PHANG CHEE MENG
14. CHUAH WAN CHING PUA BOON KIAT
15. LOOI WAN LOKE SHIRLEY CHONG SOK CHIN
16. KOW BUK HOR TAN SAY MIN
17. KHOO SUAT NEE TAN SIEW BENG
18. CHONG YOW CHIN TAY WEE NEE
19. TUEN KAR YAN TEE ENG KEONG
20. TEO YIN ZHI TEE KA SIEW
TEO SIEW HUI
TOP 5 PC SPONSORS YIP CHEONG MING
YONG CHAU YIT
1. YAU FAH SENG
2. CHIEW SOOI LEANG
3. PUA BOON KIAT TOP 5 DOWNLINE VOLUME IMPROVED
4. CHAI SOOK KUAN
5. YEE ALLIE MUN 1. NG AI LANG
2. LIEW OOI KHUAN
SUCCESSFUL PC SPONSORS 3. CHONG SHOON KUI
(IN ALPHABETICAL ORDER) 4. CHEW LAY FUN
ALICIA NG RUPAN 5. CATHERINE YEONG
LIEW OOI KHUAN
TAY BENG HA TOP 6–15 DOWNLINE VOLUME IMPROVED
YAM PEK YUN
6. ALICIA NG RUPAN
TOP 5 IBO SPONSORS 7. TAN SAY MIN
8. LIAN CHU KING
1. LIEW OOI KHUAN 9. LEONG LAI PENG
2. LAIN SOOK FUN 10. CHAN SIEW TYNG
3. TAY HONG YIN
11. TUEN KAR YAN
4. YAM PEK YUN
12. YONG LEE YIN
5. TAY BENG HA
13. LAIN SOOK FUN
14. WONG LI HWA
SUCCESSFUL IBO SPONSORS 15. YAM PEK YUN
(IN ALPHABETICAL ORDER) 16. NG HOCK CHENG
ALICE KONG CHOY YOKE 17. CHIEW SOOI LEANG
ALICIA NG RUPAN 18. TAY HONG YIN
ANNE YII HEE MEE 19. TAN YIN MAY
CHAN SIEW TYNG 20. TAY BENG HA
CHOW KH YIN
CHOW MO FATT By going the extra mile of volunteering your time, money,
CHOY YOKE CHAN and energy to encourage others to achieve a health-and-
CHRISTINE WONG QWEE PING wealth balanced life, it inspires a wonderful world.
You are doing great!BUSINESS & INSPIRATION / 11
The Secret Customers are the lifeblood of your business.
New customers will reinvigorate your brand
to Building
and help it grow. Loyal customers allow you
to maintain your success. In order to boost
your customer base, it is necessary to stay in
a Solid
constant contact with potential and existing
customers. The more value you can offer, the
more likely you can retain your customers.
Customer To provide you with real-life insights,
SunWriter Malaysia has conducted interviews
Base with our Country Summit Performance Year
August 2019 to July 2020 Top 10 Personal
Sales Award Achievers who share their 20
to 30 years' worth of experience in building a
strong and lifelong customer base.BUSINESS & INSPIRATION / 12
Q4: COULD YOU EXPLAIN AN EXAMPLE OF HOW
YOU CREATE VALUE FOR YOUR CUSTOMERS?
We can leverage on this platform to provide our customers
with health, and career opportunities, so that they can keep
a healthy lifestyle and increase their income. By introducing
this platform to my customers, my life has transformed for
the better. Currently, my annual income from the Sunrider
business is more than one million Malaysian Ringgit.
Q5: HOW DO YOU MAINTAIN CUSTOMER
LOYALTY AND RELATIONSHIPS FOR MORE
THAN 20 YEARS?
My customers have followed me for 20 to 30 years
because I continue to learn serve them in a professional
manner. I also maintain constant contact with them.
Cheng Continuous care and keeping in touch with customers are
Icon, Ng Hock extremely important.
Q6: WHAT IS YOUR ADVICE FOR NEW
BUSINESS BUILDERS TO START BUILDING
Q1: WHAT ARE THE FUNDAMENTALS OF THE THEIR CUSTOMER BASE? WHO SHOULD THEY
SUNRIDER BUSINESS? WHY DO WE NEED APPROACH FIRST? AND HOW
CUSTOMERS? SHOULD THEY DO IT?
The basic principle of Sunrider is to bring health,
My advice to new Independent
longevity, "youthfulness" and "beauty" to people. Doing
Business Owners would be to talk
so also helps improve the economy through increasing
to 3 people every day, starting from
one's income. In addition, this creates financial
their social circle. After learning
independence and happiness for every family. I believe
about their prospect's mindset and
that when we spread the noble Sunrider mission to more
requirements, the Independent
people, we help them to live healthier, happier lives.
Business Owner can schedule
Word-of-mouth endorsement from our customers would
for a follow-up session with the
also help to boost the reputation of the company.
prospect, together with his/her
upline. During the next meeting,
Q2: WHAT IS THE FIRST SUNRIDER® the Independent Business
PRODUCT YOU WOULD RECOMMEND TO Owner and his/her upline
can share about Sunrider
CUSTOMERS AND WHY? products and business
opportunity with the prospect.
The first product I would like to recommend to
customers would be Fortune Delight®. When you are If you want to succeed,
dehydrated or have excessive waste build-up in the you should have a better
body, you are likely to tire easily, and this may lead to understanding of the Sunrider®
contracting diseases. Fortune Delight® can replenish products and compensation plan. If
cell moisture effectively and help the body to clean up you need any assistance, you can
toxins, pollutants and waste materials. At the same seek advice from your upline. It is
time, it contains highly concentrated antioxidants that recommended that you participate
can neutralize free radicals. As a result, this cleanses in company-organised virtual
our body cells and increases hydration levels, thus we meetings and training as well as
feel more energetic. tapping on company promotions,
and teambuilding programmes to
Q3: HOW DO YOU PERSONALIZE CUSTOMER advance in your Sunrider career.
RELATIONSHIP?
We must care for our customers sincerely and treat
them as our family members. We should also continue
to enhance our knowledge on Sunrider® products and
healthy living so that we can maintain a professional
front when engaging customers.BUSINESS & INSPIRATION / 13
Last but not least, I provide them with health knowledge
and introduce suitable products. through understanding
how the human body works and maintaining optimal
health. My customers have shared these tips with their
family members, including adopting healthier eating
habits.
Q4: COULD YOU EXPLAIN AN EXAMPLE OF
HOW YOU CREATE VALUE FOR YOUR
CUSTOMERS?
It is crucial for Independent Business Owners to be
knowledgeable about Sunrider® products. Our customers
are not merely buying products, but also improving their
health knowledge.
Q5: HOW DO YOU MAINTAIN CUSTOMER
LOYALTY AND RELATIONSHIP FOR MORE THAN
20 YEARS?
Good customer service is very important. The customers
Hero, Pua Boon can feel it when we value them. The next step is to
Kiat manage and follow up carefully. This prevents us from
losing customers.
Q6: WHAT IS YOUR ADVICE FOR NEW
BUSINESS BUILDERS TO START BUILDING
Q1: WHAT ARE THE FUNDAMENTALS OF THEIR CUSTOMER BASE? WHO SHOULD THEY
THE SUNRIDER BUSINESS? WHY DO WE APPROACH FIRST? AND HOW SHOULD THEY
NEED CUSTOMERS? DO IT?
No matter what business we do, we all need to have My advice is to contact their close friends as the first
customers. The same goes for the Sunrider business. approach. This can reduce rejection when they start
Having a strong customer base can lead to steady sharing about Sunrider. In addition, the new Independent
business growth. When customers are served well, Business Owner needs to work on refining his/her pitch.
they will continue giving referrals and introduce their As the saying goes, “Practice makes perfect.” With
friends to us. constant practice, a new Independent Business Owner
will be a more confident and knowledgeable speaker.
Also, if you share with 10 people, you are likely to convert
Q2: WHAT IS THE FIRST SUNRIDER one of them to become your new customer. During the
PRODUCT YOU WOULD RECOMMEND TO sharing session, the Independent Business Owner needs
CUSTOMERS AND WHY? to find the prospect’s needs through the conversation. I
also suggest using the Daily Action 3 system.
I would like to recommend Citric C™ Tabs because it is It is a good system to use when embarking on
very economical and has many health benefits. Everyone this business journey as it is very simple and
knows the importance of vitamin C. Thus, introducing systematic.
Citric C™ Tabs to prospects is easier and acceptable.
Q3: HOW DO YOU PERSONALIZE CUSTOMER
RELATIONSHIP?
A personalized customer relationship requires sincerity
and regular interaction. Sincere sharing is to focus on
what the customer needs, and the sharing should be
focused on the main point. I will first understand the
needs of customers before providing services that
meet their needs. Next, there are many ways to
connect with our customers. I will start a group
chat on WhatsApp and WeChat, which I use to
maintain communication with my customers.BUSINESS & INSPIRATION / 14
sincerity. It is important to care about their needs. I will
usually greet them and find out if they need my help.
In addition, I always give gifts that include Sunrider®
products to my customers. Treating customers generously
will make them feel your care.
In this career platform, interpersonal relationships are very
important. Hence, my customers are just like my family. My
secret lies in treating customers with a sincere heart and
doing constant follow-up.
Q4: COULD YOU EXPLAIN AN EXAMPLE OF HOW
YOU CREATE VALUE FOR YOUR CUSTOMERS?
Value for customers is demonstrated through the ability to
help my customers attain good health. I will share product
knowledge with customers so that they can understand
which product can meet their different needs.
Q5: HOW DO YOU MAINTAIN CUSTOMER
eng Kong LOYALTY AND RELATIONSHIPS FOR MORE
Ace Royal, Loi H THAN 20 YEARS?
Care for them with love. Operating this business requires
Q1: WHAT ARE THE FUNDAMENTALS OF integrity. My intention is just to help customers continue
taking care of their own health or alleviate their health
THE SUNRIDER BUSINESS? WHY DO WE problems. The health and safety of customers is my
NEED CUSTOMERS? biggest priority. Treating customers with integrity is
the key to maintaining customer loyalty and a good
Besides being a stable company, Sunrider also has relationship!
good products that help combat the signs of aging
and strengthen immunity. The foundation of the Q6: WHAT IS YOUR ADVICE FOR NEW
Sunrider business lies in the concept that the more
customers you have, the more stable your business. I BUSINESS BUILDERS TO START BUILDING
strongly believe that "Your network is your net worth". THEIR CUSTOMER BASE? WHO SHOULD THEY
APPROACH FIRST? AND HOW SHOULD THEY
Customers support the growth of our business. When
DO IT?
we help them to become more beautiful and healthy,
they are more willing to buy products. Sunrider®
products "speak for themselves in terms of their I always tell new Independent Business Owners to share
effects." Many of my customers enjoy great results their reviews after consuming Sunrider® products. Having
after consuming Sunrider® products! more customers will allow you to purchase Sunrider
products at a lower price. You can also earn some money
and start a business. The new Independent Business
Q2: WHAT IS THE FIRST SUNRIDER Owners should make a list by writing down warm circle
PRODUCT YOU WOULD RECOMMEND TO contacts and then start to approach them.
CUSTOMERS AND WHY? When sharing about the Sunrider business opportunity,
the main points to share are: the benefits of consuming the
The first combination of Sunrider products I product, how to consume, and how to earn by sharing. I
recommend for customers is: Fortune Delight®, still remember that Dr. Tei-Fu Chen once said, "If you want
NuPlus®, and Evergreen®. The combination of these 3 to make money, you have to share it with the people who
products gives basic nutrition to customers. Fortune are 3 feet away from you." This is exactly what I often say
Delight® cleanses the body whereas NuPlus® allows to new Independent
our body to get nourishment–the concept of "one in, Business Owners. I will
one out." Evergreen® is a body-nourishing liquid that also encourage them
increases hemoglobin, tonifies blood, haematopoiesis, to share wherever
and increase oxygen; so, it is beneficial for everyone. they go.
If you are feeling low on energy, you will need
Evergreen® even more.
Q3: HOW DO YOU PERSONALIZE CUSTOMER
RELATIONSHIP?
Building your own unique customer relationship
means that we treat customers with love andBUSINESS & INSPIRATION / 15
PUA BOON KIAT
Born into a poor family, Pua Boon Kiat started
working at the tender age of thirteen. Being the
youngest among nine siblings, Pua’s first foray into
Sunrider was by helping his mother to engage with
Sunrider customers. His struggles during his early
career made him stronger in the end. It taught him
how to take care of himself and that he could live
through any situation, even if it meant going broke.
He remembered times when the family couldn't
afford to pay for many essential things. The fact that
he grew up very poor, and he got to see the other
side of the social divide, made him more determined
than ever.
With Sunrider, Pua enjoys spending his leisure time He then learned from his upline the right way to do
giving back to society through charity and voluntary the Sunrider business, based on founder Dr. Tei-Fu
work, picking up a new skill, travelling, and spending Chen. Pua started sharing the opportunity with new
time with his family. One of his strongest motivations people and attained Hero rank in February 2018. He
to become an Independent Business Owner was the has performed consistently in Sunrider and achieved
determination to give others the career opportunity Number 1 in Top Personal Sales from August 2019
that he was denied when he worked for others. to July 2020 during the Country Summit held on
December 5, 2020.Past Events
My Lady
Health & Beauty
Workshop
Date: March 6, 2021
Time: 2.00 pm–4.00 pm
Platform: Zoom Cloud Meeting
My Lady Health and Beauty Workshop
focuses on women’s innate strength and power. It also
explores what women really want in life. We believe in
empowering women with knowledge about their skincare
and encouraging women to take control of their own well-
being.
We dispelled myths and shared beauty tips with the
56 participants. They also learned how to improve their
beauty with natural remedies from nutrition and healthy
lifestyle habits.
The participants thoroughly enjoyed the Do-It-Yourself
Facial Firming and Lifting Workshop whereby they were
guided on the correct face massage techniques for better
lifting and firming effect. Face Massage is enhanced
by using the Sunrider Facial Massager to increase the
penetration from the Dr Chen® Youth Emulsion and Dr
Chen® Youth Masque. The Do-It-Yourself session ended
with some simple techniques to soothe ourselves using
the SunBreeze® Essential Oil. At the end of the workshop,
the participants’ faces exuded a healthy, radiant glow.EVENT HIGHLIGHTS / 17
Past Events
MALAYSIA
IRTUAL CNY CELEBRATION WITH A
V
Special Guest
Date: February 20, 2021
Time: 10.00 am–12.00 pm
Event Platform: Zoom Cloud Meeting
Despite the Malaysian Government having enforced
the Movement Control Order (MCO) in most of the local
areas, it did not stop us from celebrating the Chinese
New Year with our loved ones.
Making the first in our history, on the auspicious 9th day
of the Lunar Chinese New Year, February 20, 2021, there
were 233 participants who were showered with the
goodness of the Virtual Chinese New Year Celebration!
We are truly honored by the special appearance of
our founder, Dr. Tei-Fu Chen, who had graced our
celebration to another level with “Ox-Spicious” Chinese
New Year greetings. Concurrently, Ana Cheong from
AAA Solutions Sdn. Bhd. shared with us the art of
colors.
These mark a great start to this Chinese New Year; it has
also greatly inspired the participants to move further up
and live well.
Lastly, the participants were joyed with tossing their
“Ox-Licious” Yee Sang at home with their family,
symbolizing a prosperity toss for their fortunes to rise
and expand during the year.MONTHLY PRODUCT HIGHLIGHTS / 18
The Importance of Having the
Right Cup of Tea
Drinking tea not only improves your physical endurance, it also delivers a lot of
benefits to your body. Tea is known to be rich in antioxidants, and it may account
for reducing the potential risk of a boatload of severe diseases! Although our body
functions on its own to fight free radicals, tea can provide support in combating free
radicals as well. You’ll get twice the result with half the effort! Tea can be treated as
a beverage that keeps you hydrated at all times, and acts as a good substitute to
unhealthy drinks.
Most beverages available commercially are juices, ground-up leaves, or sugary
water. Calli® is a herbal beverage made from a proprietary blend of green tea
and herbal extracts. Calli® is produced by our high-tech, trade-secret process.
To make Calli®, we extract and concentrate the beneficial elements of Camellia
sinensis to form a concentrated herbal base. Then we spray-dry a proprietary
blend of concentrated herbal extracts onto the base. This process enhances the
release of natural antioxidants from the herbs and improves the delivery of vital
micronutrients.
Moreover, Sunrider’s concentration method enhances the release of tea
catechins, bioflavonoids, and other antioxidants in a way not possible with
traditional grinding. Calli’s special formula provides antioxidant protection
against free radicals and helps support the body’s natural processes of cleansing
and elimination. Calli® is made with natural ingredients and contains no fat,
cholesterol, or artificial sweeteners. Delicious––hot or cold, it makes a healthy
replacement for coffee, tea, latte, and cola.
What's your beverage of choice––coffee, tea or Calli®?
To find out more about Calli®, visit www.sunrider.com.myMONTHLY PRODUCT HIGHLIGHTS / 19
Keeping Your Gut
Healthy
Is there any daily supplement that helps reduce bloating?
No one can escape from flatulence, which is the process Yes, VitaDophilus® is an ideal product for you! This great-
of releasing gas from the digestive system out of your tasting probiotic supplement helps support a healthy
body. What causes air in your body? The body naturally digestive tract and immune system to promote overall
accumulates gas through two distinct ways. Swallow health. VitaDophilus® also helps displace non-beneficial
air when you eat or drink, which occupies your digestive microorganisms that can cause fermentation that would
tract with oxygen and nitrogen. Next, when you have lead to bloating, gas, and nutrient deprivation.
undigested foods in your body, the bacteria will break
down the foods and cause gases to form.
Each serving supplies a minimum of 20 million live culture
bacteria (lactobacillus acidophilus) to the body to protect
against harmful bacteria and help break down food for
enhanced nutrient absorption. You can sprinkle it on your
food, dissolve it in water, or enjoy it as is. Even your kids
will love its naturally tasty apple-based flavor.
Gut health made convenient with VitaDophilus®!
What causes bloating? Certain factors may contribute Learn more about VitaDophilus® by visiting
to this outcome, such as smoking, constipation, eating www.sunrider.com.my
too fast, overeating, or consuming gas-causing foods.
For instance, legumes and wheat contain FODMAPs
(“fermentable oligo-, di-, mono-saccharides and polyols”),
some tiny carbohydrates that are not easily digested.
Likewise, carbonated refreshments and soda water are
beverages known to commonly cause bloating.MONTHLY PRODUCT HIGHLIGHTS / 20 The Journey of Reversing Your Aging Process Sagging skin is caused by internal and external factors. As long as it affects the key molecules to maintain elastic and hydrated skin, your skin loosens. Nowadays, surgical face-lift may seem to be the trendy skin treatment to pull and tighten the skin. However, this possesses its own risk and has a lengthy recovery time. Compared to a more natural and safer way, which one would you prefer? There are several beneficial habits that you could adopt to slow down the process of developing saggy skin. In general, sunlight is good for us; however, it can be the skin's worst enemy! Hence, apply a layer of sunscreen on your skin to avoid direct sun exposure. Another way to fight free radicals and hydrate your skin is by drinking Fortune Delight® or Calli®. The high amounts of antioxidants these herbal beverages provide make them skincare superheroes and they also provide healthy hydration. Third, it is important to control your diet. In particular, avoid overindulging in sugar-rich foods and drinks as these may cause premature skin sagging and weaken our skin collagen. Finally, use a face cream with firming function to help restimulate skin production! In line with the Philosophy of Regeneration®, Dr. Chen® V3™ Cream surpasses traditional anti-aging technology, containing over a dozen botanical extracts, peptides, antioxidants, and vitamins to soothe, soften, and hydrate your skin. This unique treatment revitalizes the skin and supports the production of youthful collagen. You will get firmer-looking, lifted, and more luscious skin. Achieve a V-shaped glow for all genders and ages! Learn more about Dr. Chen® V3™ Cream by visiting www.sunrider.com.my
MONTHLY PRODUCT PROMOTIONS / 21
®
™
Vital . Vibrant . Visible
Code# 8774122
Retail Price IBO Price PC Price QV
RM647.10 RM550.00 RM614.70 150
Promotional Period: April 19–May 16, 2021 *Exclusively for the first 150 customers.Scan Me
MAY MONTHLY CALENDAR
5 Wednesday 6 Thursday 7 Friday 8 Saturday 10 Monday
Virtual Global
Leadership Summit
connect for growth
20 Thursday 21 Friday 25 Tuesday 27 Thursday 28 Friday
29 Saturday
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