T003 Lever agin g Robotic Pr ocess Au tom ation for Bu sin ess Tr an sfor m ation - SMP Centre

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T003 Lever agin g Robotic Pr ocess Au tom ation for Bu sin ess Tr an sfor m ation - SMP Centre
T00 3
Le ve r a gin g Rob otic P r oce s s
Au tom a tion for Bu s in e s s
Tr a n s for m a tion
Daryl Aw
Lecturer, Singapore Polytechnic Diploma in Accountancy
T003 Lever agin g Robotic Pr ocess Au tom ation for Bu sin ess Tr an sfor m ation - SMP Centre
Me e t th e SP Accou n ta n cy te a m
                                 RPA & Caseware Working Papers
                                 Projects team
                                 ▫   Tang Kah Heong
                                 ▫   Ronnie Hoh
                                 ▫   Yew Siew Meng
                                 ▫   Germaine Lim
                                 ▫   Ho Seow Hui
                                 ▫   Lim Cheng Chong
                                 ▫   Lee Kok Leong
                                 ▫   Daryl Aw
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SP Diploma in Accountancy
T003 Lever agin g Robotic Pr ocess Au tom ation for Bu sin ess Tr an sfor m ation - SMP Centre
P r od u ctivity Sta tis tics

                                                                                                                       •   36.5 Billion loss in

                              60%                                                              72%                         productivity

                Time spent on primary duties
                                                                                                                       •   47.5 work days pe r
                                                                                      Time spe nt on primary dutie s
                       in Singapore                                                       globally on ave rage             ye ar comple ting
                                                                                                                           adminis trative or
                                                                                                                           re pe titive tas ks

             According to The Global Productivity Study by Unit 4 in April/May 2017

SP Diploma in Accountancy
T003 Lever agin g Robotic Pr ocess Au tom ation for Bu sin ess Tr an sfor m ation - SMP Centre
Ch a lle n ge s in th e Accou n ta n cy Se ctor

                            • Voluminous work
                            • Manual and repetitive processes
                            • Hardcopy documentation
                            • Error prone
                            • Lack of time and motivation
                            • High manpower costs
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SP Diploma in Accountancy
T003 Lever agin g Robotic Pr ocess Au tom ation for Bu sin ess Tr an sfor m ation - SMP Centre
Th e b ot: Th r e a t or e n a b le r ?

                                                5

SP Diploma in Accountancy
T003 Lever agin g Robotic Pr ocess Au tom ation for Bu sin ess Tr an sfor m ation - SMP Centre
Cu r r e n t Ch a lle n ge s in P os t Covid
    Clim a te
    • Shrinking size of client’s
          discretionary wallets
    • Pressure to reduce client fees
    • Is this the time to adopt new
          tech?
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SP Diploma in Accountancy
T003 Lever agin g Robotic Pr ocess Au tom ation for Bu sin ess Tr an sfor m ation - SMP Centre
Sle e p le s s
       n igh ts ?

                            7

SP Diploma in Accountancy
T003 Lever agin g Robotic Pr ocess Au tom ation for Bu sin ess Tr an sfor m ation - SMP Centre
Th e d r e a m

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SP Diploma in Accountancy
T003 Lever agin g Robotic Pr ocess Au tom ation for Bu sin ess Tr an sfor m ation - SMP Centre
Tu r n d r e a m s
        in to r e a lity

                             9

SP Diploma in Accountancy
T003 Lever agin g Robotic Pr ocess Au tom ation for Bu sin ess Tr an sfor m ation - SMP Centre
Ca s e 1 – AR Con fir m a tion P r oce s s

             Pr ep a r e AR
                                     Fill in em a il   Dr a ft ou t   Ad d in em a il
            con fir m a tion                                                            En d
                                      tem p la te       em a il       a tta ch m en t
              tem p la te

       Time taken for a typical SMP
       = 480 clients* x 4 debtors x 8 mins = 256 hours annually

       Times process is repeated
       = 480 clients x 4 d ebtors = 1920 times

       * on average for a local SMP with 30 staff

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SP Diploma in Accountancy
Ca s e 2 – Cu s tom e r Du e Dilige n ce
                                    Up d a te e xce l           Log in to                                   Au d itor
        Op en PDF Bizfile a n d                                                  Se a r ch for n e w
                                                              Se n tr oWe b
                                      te m p la te                                in for m a tion       a n a lys e s in fo
          extr a ct r eleva n t                               a n d u p d a te                                                En d
                                      with n e w                   n ew
                                                                                   a n d s a ve a s     a n d u p d a te s
            in for m a tion         in for m a tion                                      PDF             con clu s ion
                                                             in for m a tion

                                                                                                           Au d itor
                                                                                                       a n a lys e s in fo
                                  RPA Bot com p letes s tep s 1 to 4                                                          En d
                                                                                                       a n d u p d a te s
                                                                                                        con clu s ion

                                                                                                                                     11

SP Diploma in Accountancy
How m u ch d oe s th e r ob ot cos t?

                            FREE*

                                           12

SP Diploma in Accountancy
Se le ctin g a
      s u ita b le RP A
      s oftw a r e

      Uipath -
      A Ma r k e t
      le a d e r in RP A

   According to The Forrester Wave™: Robotic Process Automation, Q4 2019   13

SP Diploma in Accountancy
Wh a t is RP A?
       - Virtual Robot
       - Mimic Human on PC

SP Diploma in Accountancy
Wh y RP A?

                            15

SP Diploma in Accountancy
Ea s e of RP A Ad op tion
      ▫    Low cost
      ▫    Code-free – anyone can pick it up
      ▫    Non-invasive
      ▫    Increase efficiency and effectiveness
      ▫    End users can focus on value added or critical issues

                                                                   16

SP Diploma in Accountancy
De m a n d , Dive r s ifica tion a n d Dolla r s
      ▫    In Asia-Pacific, the RPA market size is
           estimated to be US$2.9billion by 2021
           and projected to grow 203% by 2021
      ▫    Provide value to audit client
              ▫ Retain audit clients
              ▫ Data entry from excel into
                 accounting system
      ▫    Expand your firm’s services

             According to The 2018 Deloitte Global RPA Survey in Business Times in April 2019
                                                                                                17

SP Diploma in Accountancy
Ta n gib le Be n e fits of RP A Ad op tion

      95%                           93%                       81%
      Of organizations that         Saw improved              Say it has reduced
      implemented RPA has           compliance                costs
      improved
      productivity

    According to RPA research carried out by Deloitte, 2018
                                                                                   18

SP Diploma in Accountancy
Wh a t ca n
    we
    a u tom a te ?
    Learning to identify suitable processes

                                              19

SP Diploma in Accountancy
Id e n tifyin g Su ita b le
     P r oce s s e s
                               Repetitive
                               Rule-based
                               Use of structured data
                               Prone to human errors
                               Work across different systems

                                                                20

SP Diploma in Accountancy
Th e P os s ib ilitie s a r e En d le s s
  Auditing & Corporate Secretarial        HR                            Accounting & Finance
  •       Customer due diligence          ▫ Processing of joiners,       ▫   Procurement to payment
  •       Sending of audit / tax            movers, leavers              ▫   Order to cash
          circulars
                                          ▫ Time sheet management        ▫   Record to report
  •       Preparation of confirmations
                                          ▫ Benefits administration      ▫   Vendor management
  •       Extraction of data from
          accounting systems              ▫ Recruitment – back office    ▫   Collections
  •       Corporate secretarial process   ▫ Compliance and               ▫   Incentive claims
  •       Generation of leadsheets          reporting
                                                                         ▫   Sales orders
  •       Foreign exchange rate           ▫ Personal administration
          reasonableness
  •       xBRLfiling                                                                              21

SP Diploma in Accountancy
Wh o s h ou ld le a r n RP A

         Audit Partner          Audit Manager          Audit assistant        Admin staff

  Support staff (time,      Identify processes to   Implement RPA for    Implement RPA for
  resources,                RPA and lead            audit processes      admin processes
  remuneration ) and        implementation
  change management
                                                                                             22

SP Diploma in Accountancy
Extr a ct a u d itor s of a ll th e lis te d
      com p a n ie s
       SGX website

                                                     23

SP Diploma in Accountancy
How lon g d oe s it ta k e
      to RP A th is p r oce s s ?

SP Diploma in Accountancy
Wh a t h a ve w e
  a u tom a te d ?
     Singapore Polytechnic
     Diploma in Accountancy’s
     Use Case Scenarios
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SP Diploma in Accountancy
Ca s e 3 – Extr a ction of In voice De ta ils

       Ma n u a lly extr a ct     Up d a te            Re p e a t
        in voice d eta ils         d e ta ils         for e a ch    En d
           fr om PDF              in e xce l           in voice

                    RPA Bot com p letes s tep s 1 to 3
                                                                    En d
                     Loop p r oces s for a ll in voices

                                                                           26

SP Diploma in Accountancy
Ca s e 4 – Ma n a ge m e n t r e p or tin g in
      e xce l
                                                             Filter a n d
           V-look u p exp en s e   Pr ep a r e p ivot                              Pr ep a r e a n d    Sen d ch a r t
                                                             cu s tom ize                                                En d
           ca tegor y in excel          ta b le                                    for m a t ch a r t    via em a il
                                                                 d a ta

                                              RPA Bot com p letes s tep s 1 to 5                                         En d

                                                                                                                                27

SP Diploma in Accountancy
Ca s e 5 – In cor p or a tion of Ne w
      Com p a n y
                                     Extr a ct in fo to        Up d a te e xce l         Sen d
         Ma n u a lly d own loa d                                                                        Up d a te
                                        com p le te              tr a cke r to
                                                                                      r em in d er    d ocu m e n ts
         in cor p or a tion for m        p r oce s s                 tr a ck                                              En d
                                    d ocu m e n ts a n d      d e a d lin e s a n d    em a il to      b a s e d on
              fr om clien t                                                                          clie n ts r e p ly
                                    con ve r t to PDF           e m a ils s e n t       clien ts

                                                RPA Bot com p letes s tep s 1 to 5                                        En d

                                                                                                                                 28

SP Diploma in Accountancy
How d o you
   ge t s ta r te d ?
    A 4-step process to kickstart your RPA
    journey

                                             29

SP Diploma in Accountancy
1 . Id e n tify Su ita b le
  Sta ff
   ▫ Driven and motivated
   ▫ IT savvy

                                30

SP Diploma in Accountancy
2 . Sign u p for ISCA RP A for Au d itor s
   ▫     1.5 days practical workshop + 0.5 day RPA Clinic
   ▫     Learn RPA skills which can be applied across
         different processes
   ▫     RPA solutions to implement at your audit firm
   ▫     Funding is available
   ▫     https://eservices.isca.org.sg/courseDetail?course
         MasterId=a0g0K00000FKnFkQAL
   ISCA RPA for Accountants  coming soon
                                                             31

SP Diploma in Accountancy
3 . Im p le m e n t RP A (op tion A)
   ▫ Start on small processes
   ▫ Do it yourself - achievable

                                         32

SP Diploma in Accountancy
3 . Im p le m e n t RP A (op tion B)
   ▫ Engage Professional RPA Developers

                                          33

SP Diploma in Accountancy
3 . Im p le m e n t RP A (op tion C) – SP
   Dip lom a in Accou n ta n cy
   ▫ Embark on a student project with SP
      ▫ Final year projects (1 class + lecturer)
      ▫ Apr to Aug / Oct to Feb
   ▫ 22-week internship
      ▫ RPA andCaseware Working Papers
             trained
           ▫ Mar to Aug / Sep to Feb
   ▫ SP lecturers as external consultant           34

SP Diploma in Accountancy
4 . Ch a n ge Ma n a ge m e n t
   ▫ Process re-design
   ▫ Job re-design
   ▫ Performance remuneration

                                     35

SP Diploma in Accountancy
Ca n SP h e lp th e SMP s m or e ?

                                        Business       Accounting
                                        Analytics      & Finance

                                                  Service
                                 Marketing    Excellence &          HR
                                                  Design
                                                Thinking
   bic@sp.edu.sg                         Business
                                       Productivity
   https://industry.sp.edu.sg/           & Supply
                                                          Fintech

   bic/contact/                         Chain Mgt
                                                                         36

SP Diploma in Accountancy
Con ta ct SP

      Daryl Aw
      Lecturer, Singapore Polytechnic
      Diploma in Accountancy
      Daryl_aw@sp.edu.sg
      6772 1843 / 8188 8104

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SP Diploma in Accountancy
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