Weekly accommodation and care fees - Gracewell of Maids Moreton - Residential, nursing and dementia care home - Gracewell Healthcare

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Weekly accommodation
and care fees
Gracewell of Maids Moreton

Residential, nursing and
dementia care home
At Gracewell Healthcare our homes
have been designed to the highest
standards and tailored to reflect the
individuality of each home’s unique
personality and local surroundings.
We have a range of en suite bedrooms which are        Weekly fees
fully furnished with fixtures specifically designed   Our weekly fees include accommodation and
at optional height for daily needs and habits,        care services and, where required, nursing
whilst being stylish and aesthetically pleasing.      services which are charged at an additional fee
                                                      per week.

                                                      Weekly fees vary depending on the care
                                                      and nursing services fees required which is
                                                      ascertained at the care assessment conducted
                                                      prior to moving into the home.

                                                      The fees shown are for Gracewell of Maids
                                                      Moreton only and are per person, per week based
                                                      on single occupancy.
Room                              If required, additional
                                                                                           nursing services fee
                                                                                            per week following
                                            From                        To                      assessment
 Residential
 Total weekly fee                        £1,195.00                 £1,395.00                       £189.00

 Memory care
 Total weekly fee                        £1,285.00                 £1,485.00                       £189.00

Fees quoted include accommodation, food and drinks (including snacks), themed events and
entertainment, minibus outings (excluding admission fees), housekeeping, laundry, ironing services,
and utilities.

The ‘from’ residential total weekly fee includes up to two hours of care per day, thereafter care
provided per day is assessed on care needs. The ‘from’ memory care total weekly fee includes up to
three and half hours of care per day, thereafter care provided per day is assessed on care needs.

All fees are subject to an individual care needs assessment and care services required.

Fees are correct as of 1st November 2020 and are quoted for guidance only, based on single occupancy. All fees are subject to change.
Accommodation services
Included and covered by the total weekly fee       • Participation in a range of daily social and
at Gracewell:                                        well-being activities e.g. yoga, knitting,
                                                     games, fitness classes*
• The cost of personal care
                                                   • Participation in a range of social clubs e.g.
• Accommodation and all room utilities               Resident Council, Bridge Club, Gentleman’s
• Weekly cleaning of room and daily spot             Club, Gardening Club*
  cleaning (including rubbish removal)             • Minibus outings to local attractions
• Use of all common areas, including all             and events (excluding admission fees if
  lounges, dining rooms, café, gardens,              applicable)
  bathrooms and any other communal                 • Daily reception services including ordering
  facilities in the home                             of newspapers, management of mail and
• Three daily restaurant style meals served in       organising transportation
  the dining room, or if preferred, meals served   • Access to communal newspapers and
  in personal room                                   magazines
• Alcoholic drink served with main meal            • Access to standard Sky TV in communal
• Morning and afternoon tea and a packed             areas
  lunch on any outings organised by us             • Laundry and ironing service for personal
• Use of café area by residents and visitors         belongings which are machine washable
  with complimentary snacks and hot drinks           (dry cleaning items not included)
• Participation in regular themed events and       • In-room telephone for internal calls
  entertainment e.g. afternoon tea, summer
  BBQs, singers*                                   * Social clubs and activities vary
Additional services
A range of additional services are also available       In the absence of free provision by the NHS, the
within the home and below is an indicative list of      following may also be provided at an additional
the services available.                                 charge:

Prices for each of these services is available in the   •   Opticians
home and reviewed periodically.                         •   Dentistry
                                                        •   Physiotherapy
Services                                                •   Occupational Therapy
•   Guest meals
                                                        •   Other privately arranged healthcare
•   Some alcoholic beverages
•   Admission fees for activities/day trips             Excluded from the total weekly fee is:
•   Professional hairdressing
•   Manicures                                           • Clothing, shoes and slippers
•   Spa and beauty treatments                           • Insurance for personal items
•   Chiropody                                           • Personal Sky TV
•   Private car or taxi services and non-               • Personal TV licence
    emergency transportation                            • Personal purchases such as stationery,
•   Chaperone to non-emergency medical                    confectionery, alcoholic beverages, snacks,
    appointments                                          special soap and toiletries
•   Dry cleaning                                        • Special medical equipment not generally
                                                          available in the home
•   Personal newspapers and magazines
•   Installation of private telephone line and
    internet cable
•   Telephone rental and calls
Care fee levels explained                           Changes to fees
We review care needs regularly each month,          On 1st January each year our total weekly fee
however it is a ‘Full Assessment’ which             will increase by no more than 5.5% per year
determines care level and care service.             unless there are significant unpredictable cost
                                                    increases as a result of a change(s) to legislation
The full assessment takes place before a resident   or sector regulation. Any annual increase will be
moves in and thereafter every six months unless     notified in writing prior to the date on which the
there is a significant change in a resident’s       increase will take effect.
condition sooner than the six months review.
The full assessment helps us to plan how much       Fees may also increase if there is a change in the
care a resident will need and guides our team in    resident’s care needs following our six-monthly
how to care for each resident.                      review, or sooner if required. Any increases or
                                                    decreases in fees will be notified and charged
The list below details the key elements of the      with immediate effect.
assessment from which we determine the care
level needed. The response to these areas takes
                                                    Upfront fees and proof of funds
into account how much time and support is
needed to provide the care required and care        At Gracewell Healthcare we do not charge any
is calculated according to this need.               upfront fees, nor do we ask for proof of payment
                                                    of fees, but we do inform residents and family
Our objective is to ensure the care we deliver      members that funding should be available to
is person-centred meaning at times our              cover a stay of at least two years at the home
assessment of care may appear to vary.              and we will illustrate the funds required to cover
                                                    this period.
1. Mobility
                                                    Respite fees are payable in advance and will
2. Transferring
                                                    need to be paid to us before the date of moving
3. Grooming and personal hygiene                    in. If the move in does not happen for whatever
4. Bathing                                          reason, the respite fee will be refunded in full.
5. Dressing                                         Respite fees incur an additional 20% charge to
                                                    the standard weekly total fee.
6. Elimination
7. Dining
8. Medication services
9. Safety
Funding                                              Contents insurance
We are a private self-funding care home              We do not provide contents insurance for
provider however should a resident’s financial       residents’ personal belongings and recommend
circumstances change during residency, our team      that personal contents insurance is obtained for
will support the resident to look at potential       high value items.
options available.
                                                     Complaints Policy
Periods away from the home                           We invite and welcome feedback from residents
For the first twenty eight (28) days of a period     as a means of improving the service that we
away from the home, the resident will continue       offer, this includes any concerns or complaints
to be charged the total weekly fee. From day         that a resident may have.
twenty nine (29) the resident will only pay the
total weekly fee, discounted by twenty (20)          All complaints and concerns are logged,
per cent.                                            acknowledged and investigated, and our
                                                     intention is to respond within 14 days of
                                                     receiving the complaint.
Termination of the resident agreement
In the case of permanent residency, the resident     For further details of our Complaints Policy,
may terminate the resident agreement by giving       please visit www.gracewell.co.uk/complaints-
not less than twenty eight (28) days prior notice    policy or see our full Complaints Policy in
and in the case of respite care, giving not less     the reception area of our home.
than seven (7) days notice, following a minimum
of 14 days stay at the home.

We may terminate a resident agreement at any
time by giving not less than twenty eight (28)
days prior written notice stating the reason for
termination as determined by us or acting on the
advice of a medical practitioner, nurse or other
clinical authority where relevant and where
we have consulted with the resident and their
Responsible Party.

In the event that we have to serve notice, we will
use reasonable endeavours to assist the resident
in finding alternative accommodation.
Gracewell of Maids Moreton
                   Church Street, Maids Moreton,
                   Buckingham MK18 1QF
22 November 2019   GracewellMaidsMoreton.co.uk
GW CF:11/20
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