SUPERYACHT THE MEDITERRANEAN & BEYOND - Travel Daily
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SUPERYACHT THE MEDITERRANEAN & BEYOND Infinity-style Pool Owner’s Suite Explore local towns with smaller ports access THE TRUE SMALL SHIP EXPERIENCE WITH ONLY UP TO 100 GUESTS ON-BOARD 8 Day Mediterranean cruises start from only $4,845 per person To learn more visit emeraldcruises.com.au New 2023 Brochure *Conditions apply OUT NOW!
www.traveldaily.com.au Tuesday 19th October 2021 The small ship allure EMERALD Cruises is reminding Trivago facing $90m fine Today’s issue of TD Travel Daily today has five travellers that it offers the true THE Australian Competition & 05 Nov 2020), which at the pages of news plus a front small ship experience on the Consumer Commission (ACCC) time stated the Expedia-owned cover page from Emerald Mediterranean, with its ships has told a federal court that hotel brand had breached Australian Cruises and a full page from capped at only 100 passengers. comparison site Trivago should Consumer Law when it knowingly World Culture Tourism Village. The cruise line is currently be fined at least $90 million for “tricked” users into believing the offering eight-day cruises of the misleading consumers about most visible search results were Mediterranean from only $4,845 hotel rates (TD 21 Jan 2020). the best value. NCL tickled pinked per person, including explorations The penalty hearing for the If a penalty in the vicinity of NORWEGIAN Cruise Line (NCL) of towns that can only be online travel company is currently $90 million were to be handed has partnered with Travel Daily accessed by smaller ports. before Justice Mark Moshinsky down, it would make it one of the to provide readers with the See the front page for further after Trivago failed to overturn highest ever imposed in Australia chance to Colour Your World, details about selling points. a court ruling late last year (TD for a breach of consumer laws, a with the winner scoring a $200 justifiable amount in the view of wellness hamper. Tim Begbie QC representing the To be in the running to win ACCC, who said Trivago’s conduct and improve your wellness, was “careful and calculated”. simply colour in your favourite The court heard yesterday that illustration from the NCL 213 million searches for hotel colouring book and submit. rooms on Trivago’s site were See page three for details. made over a 13-month period, As the borders open, choose a Consolidator less than half of the time the that stayed open while borders company had misled people. Qld maps reopening were closed to assist agents. In its presentation, Trivago Queensland Premier argued a much smaller fine was Annastacia Palaszczuk has reasonable, putting forward $15 launched a road map to We never stopped taking calls or responding to emails. reopening, which will see million as a logical amount. During its failed appeals case, the state likely open up to all Market Leading Consolidator the Full Federal Court ruled quarantine-free travel from 17 that Trivago had not sufficiently Dec for those who can produce Ticket Centre phone lines remained open throughout Pandemic disclosed to users that its website negative COVID tests. Market Leading Ticketing Technology and NDC Capable used an algorithm that gave The plan will also allow double 24x7 Local Ticketing Support prominence to accommodation jabbed international arrivals to providers, paying the site a higher substitute hotel quarantine for All agents valued and not divided by internally owned brands payment fee (cost per click). two weeks of home quarantine ACCC Chair Rod Sims said at at 80%, and only at 90% will the CVFR Consolidation Services - the time the case represented an state lift all borders restrictions/ Always Valuing Our Travel Agent Customers. important warning to comparison measures for vaccinated travel. sites that they must not mislead However the Brisbane Airport consumers about the results they Corporation has highlighted recommend. its concerns, namely the 90% Get in touch with our Sales team for more details or to open a ticketing account via The penalty hearing continues vaccination requirement for email: sales@cvfrconsolidation.com.au or visit: www.cvfr.com.au this week. overseas arrivals, 10% higher than most other states. FLY DIRECT TO MAGNETIC ISLAND ADELAIDE DARWIN to Townsville to Townsville 4 flights 3 flights weekly weekly* *Darwin flights commence Jan 31 2022 sealinkqld.com.au Travel Daily e info@traveldaily.com.au t 1300 799 220 w www.traveldaily.com.au page 1
The easy way for Travel Agents to pay Travel Suppliers in partnership with Secure Trusted Tuesday 19th October 2021 Find Out More Easy to use QF reward seat bonanza True Nth changes True North Adventure Cruises MSC crash ruling MSC Cruises told Travel Daily Qantas Airways has released a have earned on the ground so has unveiled a new look. it welcomes the judgement of massive amount of reward seats they can use them to travel once A new logo and refreshed crew a court this week in London, for next year for Frequent Flyers, travel restrictions are lifted,” said uniforms were introduced earlier requiring the cruise line to pay for to celebrate the reopening of Qantas Loyalty Chief Executive in the year, and the cruise line has repair costs to Uniworld Boutique Australia’s borders next month. Officer Olivia Wirth. recently launched a new website, River Cruises’ River Countess. Millions of seats are now able “With members keen to travel designed to provide visitors with MSC said for additional losses to be booked with points, in internationally and domestically a more immersive experience. it has made itself available from the largest single release of we have released more reward In the coming weeks True the very beginning to cover additional Classic Flight Reward seats to make it easier for our North will also begin distributing any demonstrated amounts in seats in Qantas’ history, across Frequent Flyers to use their a new brochure featuring new connection to the accident. its international and domestic points to go on holidays and be departures and an amended More details in today’s CW. network. reunited with family and friends sailing schedule for the end of From today, Frequent Flyers in 2022. the year. will have access to up to 50% “There’s no doubt we will The company has also added more reward seat availability on appreciate travel in 2022 like two departures to bucket-list popular routes until the end of never before and Qantas is destination Rowley Shoals for next year. excited to help Australians late next month, as well as an Frequent Flyers can use their rediscover the joy of flying and opportunity for private functions points to book one of millions of making travel memories with in early Dec. reward seats across both Qantas, their loved ones.” Check out the new site HERE. and Jetstar, as well as more than Frequent Flyers can book their 45 international partner airlines. flights with no fees to change or Qantas is also getting set to cancel an international Classic Monaco refreshes launch more Points Planes, where Flight Reward seat booking for Monaco Government Tourist every seat in every cabin on a travel until the end of next year, & Convention Authority is flight is available to book as a on bookings made by the end of launching a new dedicated digital reward seat, as more states and Feb. travel trade platform. territories ease domestic and Qantas is also offering even The website will enable travel international travel restrictions. more value when booking hotels partners to find the latest “Throughout the pandemic, and holiday packages, providing industry initiatives, customised many Qantas Frequent Flyers 25% off when you use points. resources and tools essential to have been stockpiling points they the promotion of Monaco. Available in English, the website Great Qld Getaway is divided into five main content Vouchers extended DISCOUNTED $75 fares with areas: what’s happening in Tasmania has extended the Virgin Australia are up for grabs Monaco, discover Monaco, validity of its tourism vouchers until the end of the month for toolbox for travel professionals, following the short lockdown in Queenslanders, as part of the marketing campaigns, and the state’s south. Great Queensland Getaway. webinars. The $7.5 million scheme has VA has partnered with the Users will have access to a been extended until 07 Nov, Queensland Government for the variety of exclusive, specific and meaning the 25,000 Tasmanian campaign to encourage the state tailored content to discover both voucher holders have an to book a flight between Brisbane iconic landmarks and hidden additional week to use them. and Cairns, Townsville, Hamilton gems through destination More than 50% have been Island or the Whitsunday Coast presentations, thematic dossiers, www.expedia.com.au/taap submitted for reimbursement, for travel until 12 Dec. key data, and more. telephone 1800 726 618 with an expected increase in At $8 million, the campaign is CLICK HERE for details and to email expedia-au@ one of Queensland’s biggest-ever. discovertheworld.com.au school holiday redemptions. access the site. Travel Daily e info@traveldaily.com.au t 1300 799 220 w www.traveldaily.com.au page 2
AUSTRALIANS WILL BE ALLOWED TO TRAVEL WHEN WE REACH 80% OF THE POPULATION VACCINATED, SO LETS #givetravelashot Tuesday 19th October 2021 #letsgetto80 Passionate discount Sabra opens door on bright future COLLETTE has launched a special offer for rescheduled Window Oberammergau Passion Play Seat tours taking place next year. The event was scheduled to be BAKERS of the world rejoice, performed in the small Bavarian there is now no reason to put town in May 2020, but due to the your travel plans on hold thanks pandemic, it was postponed and to a new hotel that promises to rescheduled for 2022. baby-sit your sourdough bread. Collette is offering visitors a However there is one catch, special discount of $500 per the hotel is located near person off every tour, on every Stockholm’s Arlanda Airport. date which includes the Passion Stockholm bakery RC Play and land touring. Chocolat owner Charlotta Soor recently opened a 24/7 Agent advocates YESTERDAY marked an exciting coming months, with Sabra Travel sourdough hotel at one of her new step in the future of Sabra likely to recruit to keep pace with storefronts, pledging to look Travel agent advocate Anna Travel, with the Bondi-based the demand already noted. after travellers’ sourdough Shannon joins Richard Taylor travel agency opening up its office “Slowly we will look for staff and creations while they head off and Charlie Trevena to discuss for the first time in many months. we will have to because we are and explore the world. Travel Agent Finder via The Travel Speaking with Travel Daily so, so busy,” Gross said. Although most bakers will Community Hub tomorrow at earlier today, the company’s Reflecting on the future of tell you crafting the perfect 1pm AEDT - register HERE. Director Barbara Gross said her travel, the agency’s Director sourdough loaf isn’t exactly business was fortunate in that it is also optimistic about what rocket science, they do need was in a healthy financial position lays ahead, fuelled by the to be nurtured with small prior to the travel shutdown, camaraderie of the travel sector. amounts of water and flour enabling the agency to withstand “To all of those people who COLOUR the worst of the hiatus. hung in there, well done, we every day. “It needs to be fed and taken YOUR WORLD “We were so lucky that we are a strong community and care of on a regular basis, so A D U LT C O L O U R I N G B O O K have been conservative in the during COVID it has shown we’re the perfect solution It’s time to embrace your way we’ve run the business and what a supportive community we have never drained it so we we have been...we have travel if you want to keep your inner artist with NCL’s sourdough alive and travel at mindful adult colouring managed to survive, and in fact agent Facebook pages, women in when JobKeeper stopped in Apr, travel pages, people have asked the same time,” Soor said. book, “Colour Your World”. Because wellness means I was able to bring all of my staff questions and nobody has been different things to different back and pay them for three shy to help other people,” Gross people, during NCL’s Walk months,” Gross explains. enthused. for Wellness challenge But when the wider lockdown Sabra Travel is a Club Med this October, the line has hit Sydney later in the year, it Boutique office, Virtuoso travel partnered with Travel Daily to meant standing all staff down and dealer, and also specialises in encourage readers to take a moving into hibernation mode. cruise trips, corporate travel and moment for mindfulness. Opening up the doors to the groups and incentives. Simply colour your favourite business this week with her illustration from the new daughter Lauren (pictured), Gross colouring book and submit said a core team of four will be it for your chance to go into on deck to cater for the strong SHARPEN YOUR KNOWLEDGE the running to win a $200 wellness hamper. travel rebound expected over the OF SOUTH AFRICA Request your complimentary Explore Washington copy HERE AGENTS can now register for Download pages from the Port of Seattle’s Cruise from with the Marketing HQ: HERE Seattle and Taste Washington Travel Daily State virtual famil taking place on Training SUBMIT ENTRIES 03 Nov at 11am AEDT. Academy The 45min session will feature #NCLMindfulMoments how to cook fresh mussels and CLICK HERE #NCLWalk4Wellness more - register HERE. Travel Daily e info@traveldaily.com.au t 1300 799 220 w www.traveldaily.com.au page 3
Destinations! Drive visitation by educating advisors with the Travel Daily Training Academy Click here for an information pack Tuesday 19th October 2021 Lady Musgrave invites you AFTA Update from the Australian Federation of Travel Agents It’s hard to believe we’re just lag even once eight weeks from Christmas international travel and how wonderful to see normalises. The those borders runway to recovery continuing to for Australia’s re-open. travel sector is a long The ongoing one. Australia’s implementation travel agents of the National and businesses Cabinet’s have been in hard agreed lockdown for more Roadmap to Reopening is a great than 600 days and until airlines A new multi-million-dollar has been supported by the relief, as is the resumption of and cruise capacity return to snorkelling and diving attraction Queensland Government international travel without hotel normal levels with international (pictured) is set to drive through the Growing Tourism quarantine for fully vaccinated tourists allowed in, which won’t economic recovery in the badly Infrastructure Fund. Australians and their immediate be until at least the second COVID impacted Bundaberg Lady Musgrave Experience families, but this must also apply quarter of 2022, we will continue region in Qld (TD 26 Jun 2019). Director Brett Lakey said initial to anyone who is fully vaccinated. to be in lockdown. We need Lady Musgrave Experience, bookings had been great, with which opened today, is located two-to-three months of forward There is no difference in the ongoing Government help so at the southern end of the reservations. medical risk of a fully vaccinated we can keep providing travelling Great Barrier Reef, around 90 The attraction has also Australian and someone else who Australians with the expert kilometres north of Bundaberg. partnered with Alliance Airlines is fully vaccinated but carrying a support they need. Visitors will be offered for a new day trip from Brisbane. non-Australian passport. Our new CEO Dean Long will snorkelling and diving The Great Barrier Reef Day To make it economic, we also tomorrow brief our members experiences, an underwater Trip package includes charter need the capacity caps on airline for the first time on AFTA’s observatory, a bar/kiosk area, flights between Brisbane and seats to end and we need the immediate priorities as well as and the unique opportunity to Bundaberg, and a day trip to Lady cruise sector to be supported how the strategy and direction sleep on the Reef. Musgrave pontoon. back into full throttle as soon as for AFTA will be set. The new $3.6 million pontoon CLICK HERE for more details. possible. AFTA members can register to There is a long-term economic attend HERE. Show us your best New EY’s ATPCO deal Eat like Kingsley Years Eve Photo! Etihad Airways has signed Crystalbrook Kingsley’s a multi-year retailing deal with flagship rooftop restaurant Rediscover Australia and Unique ATPCO content. Roundhouse has opened. Cruises are partnering with Travel Daily The privately held corporation Positioned on the ninth-floor this month to offer readers the chance will create and distribute rooftop of the newly opened to win a ticket on the NYE Hits on the universal product attributes hotel, Roundhouse brandishes Harbour Cruise, as well as offering $100 (UPAs) to Etihad’s third-party modern Australian cuisine, and and $50 gift vouchers for 2nd and 3rd distribution channels. boasts panoramic views over prize by providing your best picture of The deal also enables the airline Newcastle, from Nobby’s Head to your past New Years Eve celebrations. to accurately and consistently the Hunter Valley. display its unique offers in its own Menu highlights include dry This ticket gives you access to: brand voice and tone in multiple aged Nelson Bay tuna with • 6 Hours Sydney Harbour Cruise on Journey Beyond Cruise Sydney’s Spirit of Migloo languages, regardless of the lemon myrtle golden broth, channel in which the flight is sold. soba noodles, chilli jam & house • Continuous premium food UPAs bring unique airline fares, pickled ginger, and zucchini • Unlimited beverages including premium sparkling wines and products, and services to life with flower stuffed with aromatic wild beers - For more information on what is offered CLICK HERE. messaging, images, videos, and red rice, toum garlic sauce & sea To enter send a picture of your best New Years Eve along with, cabin tours. parsley gel. in 25 words or less, what made it so memorable. The content can be highly Roundhouse is headed by Entries to competitions@traveldaily.com.au targeted by aircraft, cabins, Executive Chef, the world- routes, times of day and fares. renowned Natalie Bolt. Travel Daily e info@traveldaily.com.au t 1300 799 220 w www.traveldaily.com.au page 4
Access denied to the million dollar club for many of the industry’s top execs, a tourism hub like no other and more in the October issue of travelBulletin. CLICK Tuesday 19th October 2021 to read Taronga 2030 goal The ultimate Oscar award Accor QLD deals THE Taronga Conservation Accor is inviting travellers to Society Australia has outlined a Experience Queensland Summer new sustainability strategy that Days in partnership with Tourism will aim to have its two Zoos in & Events Queensland. Sydney and Dubbo powered by The new campaign is part of 100% renewable energy by 2030. the government agency’s Great Taronga has also revealed that Queensland Getaway campaign, both of its zoos will reach a 70% which incentivises Queenslanders reduction in carbon emissions to explore their home state. by 2030 by adopting electric Deals start from as low as $118 vehicles and reducing emissions per night and are valid for new in Taronga’s supply chains. bookings until the end of the Taronga Zoo, Sydney and month, for travel until the end of Taronga Western Plains Zoo both Jan next year. resumed operations yesterday. To book, visit all.accor.com. MONEY Expedia TAAP’s recent WELCOME to Money, TD’s Tue incentive run in partnership with the Australian Travel Agents Co- A-maze-ing feature on what the Australian operative (ATAC) has seen Oscar Can you find your way through this maze? dollar is doing. Mike Travel in South Yarra Victoria Start at the top and finish at the bottom. take out the Top Sales category. AU$1 = US$0.739 The competition was designed The Australian dollar reversed to engage agents through after earlier jumping to one- the lean times of COVID by month highs, after a sharper- exploring all of the experiences than-expected rise in New and activities available to book Zealand’s inflation, which is now through TAAP. at a decade-long high. Representing Oscar Mike Travel Adding to the volatility was on their win was Selina Hauwert disappointment in China, (pictured), who said she loved after its poor GDP reading hit using Expedia because it made it regional sentiment of 4.9% over the Sep quarter, a sharp fall easy to search, book and manage from the previous 7.9%. travel around the world, all at Wholesale rates this morning. great rates converted into Aussie dollars for easy of payment. US $0.739 UK £0.538 NZ $1.038 I want to break free Euro €0.636 Break free with Norwegian Japan ¥84.61 Cruise Line (NCL) with exceptional Thailand ß24.61 value on close-to-home sailings China ¥4.703 departing in 2022 and 2023. South Africa 10.80 Sailings include Australia, Canada $0.910 Hawaii and the South Pacific, with Crude oil US$84.86 savings on offer of up to 30%. YoFreeSamples.com ©2017 Got a confidential tip? Contact Travel Daily via our secure WhatsApp service on +61 2 8007 6760 or click HERE EDITORIAL Advertising and Marketing Suite 1, Level 2, 64 Talavera Rd Editor in Chief and Publisher – Bruce Piper Sean Harrigan and Hoda Alzubaidi Macquarie Park NSW 2113 Australia Associate Editors– Adam Bishop, advertising@traveldaily.com.au PO Box 1010 Epping NSW 1710 Australia www.traveldaily.com.au Myles Stedman Tel: 1300 799 220 (+61 2 8007 6760) Travel Daily is part of the Business Contributors – Nicholas O’Donoghue, Business manager Publishing Group family of Jenny Piper Jenny Piper Travel Daily operates by paid subscription business events news publications. info@traveldaily.com.au accounts@traveldaily.com.au to people within the travel industry - sign Produced each weekday since up at www.traveldaily.com.au. 1994, Travel Daily is Australia’s Travel Daily is a publication of TDaily Pty Ltd ABN 34 108 508 765. All content fully protected by copyright. Please obtain written permission to reproduce any material. While every care has been taken in the preparation of Travel leading travel industry publication. Daily no liability can be accepted for errors or omissions. Information is published in good faith to stimulate independent investigation of the matters canvassed. Responsibility for editorial comment is taken by Bruce Piper. Travel Daily e info@traveldaily.com.au t 1300 799 220 w www.traveldaily.com.au page 5
Your Opportunity To Be Part Of The Next Big Tourism Destination World Village presents Australia’s most unique tourism destination. Old Sydney Town Tourism Precinct is seeking great tourism programs and operators. Contact us for more information. Expected forecast of over One hour drive from Sydney on Overall project size 1.5 million people per year NSW’s sought after Central Coast of 120 hectares The overall project consists of various tourism sub-projects, offering diversity in experience, ensuring repeat visitation and continued relevance. Located in the heart of NSW’s opportune its established location and visitor base, Central Coast, the redevelopment of Old extending visitation in excess of one and a Sydney Town presents a convergence of half million visitors per year. The resulting cultural recreation, entertainment and tourism precinct presents an unprecedented diversity. Featuring 120 hectares of high opportunity for operators in the tourism and priority area as a part of the Central Coast entertainment sectors. regional plan 2036, the project will leverage Combining 14 unique tourism elements, creating a new destination for Australia’s Cultural Tourism Industry: 1 Theme Park Super Lot 8 Botanical Gardens and Cafes 2 The Australian Reptile Park 9 Global Immersive Short Stay District 3 Community Outdoor Spaces 10 Water Shows and Recreation Area 4 Destination Shopping Outlets 11 Wave Park 5 Theme Hotel and Function Centres 12 Potential Residential Development 6 Cultural Industry Quarter and Museums 13 Eco Leisure Tourism Area 7 Eco Adventure Zones 14 Eco Conservation Area Express your interest today 1800 954 226 business@wctv.com.au
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