A COLLECTIVE FUTURE First Grade A coworking space Collective Works Capital Tower opens doors to innovation and entrepreneurship - CapitaLand ...
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ISSUE 15 DEC 2016
y ou r
CA P I TA L E T T E R
Q U A R T E R L Y F O R C C T T E N A N T S
P O R T F O L I O
PROPERTY
A C O L L E CT I V E F U T U R E
Fir st Gra d e A c owo r k i n g s p a c e Co l l e c t ive Wo rk s C a pi ta l
Tower op e ns d o o r s t o i n n ova t i o n a n d e n t re p re n eurs h i p.
On the 1 2 th floor of Capi tal Tower are offices of a di ffe re nt S i n g a p o re a re S M E s , a n d t h e i r n u m b e r s a re ex p e c te d to
nature: beyond the striking green wall feature at the front g row as t h ey are i d e nt i fi e d as on e of t h e p i l l ars s u p p o r t in g
desk, the space opens to an innovatively-designed coworking Singapore’s future economy. Amongst these SMEs, and other
of fice boasting views of the city. The design is a tra d e mark international entrepreneurs and small businesses, there may
of Co llective Works Capital Tower, where the concent rat i on be a preference for flexible yet high-performing office spaces,
o f t a l e n t a n d h i g h - p e r fo r m i n g b u s i n e ss e s re s i d i n g w i t h i n s o t h at t h ey co u l d c h a n n e l e f fo r t s i n to b u i l d i n g b u s i n e ss
hints at a brand-new working culture of tomorrow. co n n e c t i o n s a n d d o n o t n e e d to h ave a d e d i c a te d te a m
h an d l i n g l e ase s an d re l ate d matte rs. E xc i t i n g l y, Co llect ive
Collective Works Capital Tower is the first premium coworking Work s h as al so att racte d t h e i nte re st of l arg e co r p o rat io n s
space of its kind to be housed in a Grade A office building in looking for innovative, collaborative and flexible options for
the Central Business District (CBD), occupying 22,000 square t h e i r p roje ct te ams. Th i s g row i n g i nte re st h as est a b lis h ed
fe et o f s p a ce. Th e cowo r k i n g s p a ce l eve ra g e s C a p i t a L a n d Collective Works Capital Tower as a flag-bearer for the shift
Co m m erc ial Trust ’s (CCT) quality portfolio, and Col l e ct i ve i n d yn ami c s of t h e l oc al work sp ace i n d u st ry.
Wo rks’ finely hone d ex pertise as a leading company i n t h e
coworking sector. Wi t h m o st cowo r k i n g s p a ce s i n S i n g a p o re l o c ate d i n c i ty
fri n g e are as, Col l e ct i ve Work s Cap i t al Towe r aim s to f ill a
F i r s t i n t ro d u c e d i n t h e U n i t e d S t a t e s a n d E u ro p e , t h e g ap i n t h e market— offe ri n g a h i g h -sp e c i fi c at i o n , prem iu m
trend o f coworking has reached Singapore’s shores an d i s CBD space that caters to companies that lie on the spectrum
s preading all over Asia—riding on the waves of assoc i ate d between fledgling small businesses, full-fledged companies
trends like the advent of the millennial generation, g row t h and multi-national corporations. Demand is quickly emerging
o f e n t re p re n e u r s h i p , s h a r i n g e c o n o m y, a n d t e c h n o l o g y for high-quality coworking spaces in the CBD, which offer a
a u to m at i o n . I n fo r m at i o n f ro m S i n g a p o re ’s D e p a r t m e n t o f p ol i sh e d corp orate i mag e an d g re ate r p rox i mi ty to client s .
Statistics reve aled that in 2015, 99% of the enterp ri se s i n
>>
PORTFOLIO
PORTFOLIO
fo r g re ate r v i s i b i l i ty a n d co nt ro l . By a g g re g at i n g d e m a n d
from office tenants across our buildings, companies will also
b e e nt i t l e d to sp e c i al p ac kag e s for t h e i r G rab r ides .
G ra b co m e s o n b o a rd a s C a p i t a L a n d ’s m o b i l i t y p a r t n e r to
b ri n g O&O (On l i n e & Offl i n e) conve n i e n ce to Ca pit a L a n d ’s
customers where they live, work and play across its portfolio
o f i n t e g r a t e d d e ve l o p m e n t s , o f f i c e s , s h o p p i n g m a l l s ,
h o m e s a n d s e r v i ce d re s i d e n ce s i n S i n g a p o re. ‘J u st U s e ’ i s
CapitaLand’s online solution to provide the office community
w i t h ad d e d val u e an d conve n i e n ce.
Further details are coming up soon. In the meantime, to ensure
you receive updates on these deals, register your interest at
www.go. j u st u se.co m. sg /gra b.
C A P I TA L A N D N E W S
of a premise ele ctronically, keeping accurate record s w h i l e
streamlining communications between the various i nte rn al STA R SY N E R GY
departme nts involved.
The switch over to DOTS has shortened the previously lengthy
process, which required an assortment of paperwork to switch
h a n d s , a n d p ro p e r re co rd - ke e p i n g a n d d o c u m e n t a t i o n —
t o t a l l i n g s o m e 2 0 h o u r s o f e f f o r t . W i t h D OT S , p r i n t e d
c h e c k l i s t s a n d f o r m s a re d i g i t i s e d , a l l ow i n g t e n a n t s t o
breeze through the process without the need to lug arou n d
cumbersome floor plans. Tenants also enjoy the convenience
of signing documents and recording their feedback digitally
on a tablet, including photographs of areas where follow-up
work may be require d . Upon signing the forms, DOTS w i l l
notify t he tenant and relevant CapitaLand departme nt s by
e - m ail, completing the process in 6.5 hours with comb i n e d
As brands begin to bridge the gap
savings of 1 3 .5 hours.
between the online and the offline,
CapitaLand is now among the first to
T h e d i g i t i s a t i o n o f t h e h a n d ove r a n d t a ke ove r p ro c e s s
embrace this emerging trend with the
ha s not only he lped to greatly reduce paper, which al i g n s
unveiling of Sparkle, Asia’s first artificial
w i t h C a p i t a L a n d ’ s e n v i ro n m e n t a l l y re s p o n s i b l e v i s i o n ,
intelligence (AI) chatbot concierge, and key partnerships
t h e re d u c t i o n o f l a b o u r h o u r s a l s o m e a n s t h a t re s o u rce s
with distinguished technology leaders and retail brands.
c a n b e c h a n n e l l e d to o t h e r i n n ovat i ve p i l o t s c h e m e s a n d
personalising service s to better serve tenants.
Introduced at the recent Future Cities: Asia Forum held on 21
A Te n a n t R e l a t i o n s S p e c i a l i s t d e m o n s t r a t i n g h o w t e n a n t s c a n s e a m l e s s l y October 2016, Sparkle is a fully automated AI chatbot slated to
t a k e o v e r a n d h a n d o v e r t h e i r p r e m i s e s u s i n g t h e D i g i t a l O n l i n e Te n a n c y become a key cornerstone of the CapitaStar rewards scheme,
Sy s t e m . ( P h o t o : C a p i t a L a n d )
Singapore’s largest multi-mall, multi-store cardless rewards
VENTURE programme. Integrated into the refreshed CapitaStar app,
Sparkle connects CapitaStar members with relevant lifestyle
GO WITH GRAB services and retailers. Retailers CHARLES & KEITH and Capitol
Optical will also have their latest products showcased on a
C a p i t a L a n d C o m m e r c i a l Tr u s t (C C T )
chatbot for the first time. Moving forward, there are also
tenants and guests can soon look forward
plans to bring Challenger and brands under the Spa Esprit
to s p e c i a l p e r k s w i t h G ra b , i n c l u d i n g
Group to Sparkle.
discounts to and fro selected CCT
b u i l d i n g s , e n h a n c i n g t h e i r t rave l ex p e r i e n ce. Th e f r i e n d l y
To comprehend localised language cues, Sparkle learns on the
co n c i e rg e s f ro m C a p i t a l Towe r, C a p i t a G re e n, S i x B at te r y
job: intelligent feedback scoring algorithms and the ability to
Ro ad and One George Street will also be able to ar ran g e a
remember context allow it to improve its conversational skills.
ride on the ir behalf.
The enhanced CapitaStar app is now available on the App
Grab for Work is an online platform designed for companies
Store and Google Play. Existing users need only to upgrade
to m anage staff transport claims. Employees can tag t h e i r
their current app.
trips as official business rides and will receive e-receipts in
their work e mails. S ay goodbye to unnecessary pap e rwork !
To view a video on Sparkle, go to bit.ly/CapitaStarChatBot
Employers will also be able to obtain consolidated weekly or
monthly statements of their employees’ official business rides To keep up-to-date with CapitaLand happenings, subscribe to inside.capitaland.com.
ISSUE 15 DEC 2016
y ou r
CA P I TA L E T T E R
Q U A R T E R L Y F O R C C T T E N A N T S
P E R S P E C T I V E
11:40am 100%
11:40 AM
PM
Welcome to CapitaGreen
PEOPLE
I N J E CT I N G I N N OVAT I O N
With th e r e c e nt int r o d u c t i o n o f t h e c o m m u n i t y-
focus ed init iat ive Ju st Us e , d i s c ove r h ow C CT furth er
a dds va lu e and c o nven i e n c e t o t h e o f fi c e c o m m un i ty.
The tenant engagement initiatives organised by CapitaLand “ We a re wo r k i n g exe c u t i ve s o u r s e l ve s , a n d t h e re fo re we
Commercial Trust (CCT) are often nuanced in their execution, are al so i n tou c h w i t h t h e n e e d s an d p ai n p oi nt s o f fellow
l eve ra g i n g CC T ’s s t ro n g fo c u s o n c u s to m e r ce n t r i c i t y to wo r k i n g exe c u t i ve s . We m a ke i t a p o i n t to co n st a n t l y g o
formulate schemes that mesh well with the office community b a c k to t h e d raw i n g b o a rd to q u e st i o n t h e va l u e t h at we
and their needs. This desire to go beyond as building owners, bring to the community,” shares Faith Soh, Head of Customer
combined w ith innovation and technology, is embod i e d by Experience Management, a member of the team behind Just
a recent initiative, Just Use. U se. “ In ste ad of re i nve nt i n g t h e w h e e l , p art n e rs h ip s is o n e
of t h e ways to i nt rod u ce more val u e -ad d e d se rv ices to o u r
Wi t h J u st U s e, te n a n t s a re o f fe re d a cce ss to a we a l t h o f offi ce commu n i ty,” ad d e d S oh .
s e r v i ce s a n d d e a l s c u ra te d w i t h a m e t i c u l o u s eye , w i t h
the adde d assurance of value and convenience of d e l i ve ry The brainchild of a CapitaLand hackathon, Just Use’s rollout
t o s e l e c t e d C C T ’ s b u i l d i n g s . C u r r e n t l y, t h e s e r v i c e i s b eyon d t h e p i l ot at Ca pit a l Towe r i s fac i l i t ate d by po s it ive
available to tenants in all of CCT’s Grade A office buildings: response and feedback garnered from the community, allowing
C a p i t a l Towe r , S i x B at te r y Ro a d , O n e G e o rg e St re e t a n d t h e te am to b ette r t ai l or ex i st i n g i n i t i at i ve s, an d id ent if ies
C a p i t a G re e n . O f f e r i n g s s t a r te d w i t h f o o d a n d b eve ra g e p o s s i b l e b l i n d s p o t s a n d n ew a re a s f o r i m p rove m e n t s .
retailers, before the range rapidly expanded to cover lifestyle A te n a n t a t O n e G e o rg e S t re e t co m m e n d s J u s t U s e f o r
a n d b e a u t y p ro d u c t s , a n d eve n to q u e u i n g a n d d e l i ve r y i t s u n i q u e n e ss, as h e “n eve r h ad t h e op p ort u nity to en j oy
s e r v i ce s fo r h i g h l y s o u g ht-a f te r fo o d i te m s l i ke L i m C h e e s u c h s e r v i ce s a s a n e m p l oye e ” , w h i l e a n o t h e r te n a n t a t
G u a n b a k kwa a n d Ta i C h e o n g e g g t a r t s . P a s t o f f e r i n g s Ca p i t a G re e n i s “ h e a r te n e d to s e e C a p i t a L a n d u s i n g m a ny
included exclusive deals with established retailers like OSIM ways to e n g ag e w i t h te n ant s” .
a n d S a m s u n g — b r i n g i n g p ro m o t i o n a l d e a l s to t h e l o b b i e s
of CCT’s buildings, a welcome alternative for time-st arve d
of fice worke rs.
>>
PERSPECTIVE
PERSPECTIVE
STSPMF began as a community project initiated by The Straits
Times, sparked by a child’s story of saving up pocket money
to help her family make ends meet. Since 2000, STSPMF has READERS’ CONTEST
provided pocket money to children from low-income families,
ensuring that they do not go hungry or are left out at school. T R U E O R FA L S E ?
1. Collective Works Capital Tower aims to cultivate
From 14 November to 9 December 2016, tenants participated
a collaborative community of driven,
in the gift donation by picking up wish labels from collection
high-performance companies.
areas at selected CCT properties. After which, tenants and
True / False
CapitaLand staff volunteers will set aside their time from
14 to 16 December 2016 to wrap and deliver these gifts to
2. Through Just Use, tenants of CCT’s Grade A office
the beneficiaries.
buildings can purchase and arrange delivery for food,
lifestyle products, and popular products like
I n a d d i t i o n to t h e g i f t s , C a p i t a L a n d H o p e Fo u n d a t i o n ,
BAKE’s cheese tarts.
the philanthropic arm of CapitaLand, will donate $10 to STSPMF
True / False
for every wish fulfilled.
3. With DOTS, the tenant handover and takeover process
For more details, visit cct.com.sg/giftsofjoy.
is shortened to 10 hours, down from 20 hours.
True / False
GALLERY
This contest is for tenants of CCT properties only
A SLEEK PERSPECTIVE (excluding CapitaLand employees). Email your
responses to yourcapitaletter@capitaland.com
Nestled within an artsy enclave in Wilkie Edge, the Japanese
by 30 December 2016. The first 10 respondents
optical brand OWNDAYS pulls innovation into focus, pairing it
with the correct answers stand to receive 30,000
with stylish accents and a unique work culture.
STAR$, credited to their CapitaStar accounts.
Please include your name, telephone number, and
Since its entry into Singapore’s optical industry three years
office building to enable us to process responses.
ago, OWNDAYS is quickly gaining ground as a company with an
Winners will be notified by email.
eye for innovation. It first made waves with its groundbreaking
retail concept: customers can collect their glasses in as little
as 20 minutes after payment. For the budget-conscious and
the discerning, OWNDAYS offers a wide range of high-quality
L A ST I S S U E ’ S R E S U LT S
1 . Tr u e CC T ’s focu s o n s u s t a in a b ilit y in clu d e s p a r tn e rin g with te n a nt s a n d th e
eyewear at affordable prices, achieved by overseeing the of f ice co m m u n it y.
entire process—from design and manufacturing to logistics 2 . Tr u e T h i s ye a r ’s CC T E co R a ce f e a t u r e s a n a d d i t i o n a l f o c u s o n h e a l t hy l i v i n g ,
and retail—in-house. a s a h e a l t hy b o d y a n d m i n d w i l l e n a b l e u s to b u i l d a b e t te r e nv i r o n m e n t to
l i ve i n f o r t h e n e x t g e n e r a t i o n .
3 . Tr u e Fro m n ow to 3 1 D e ce m b e r, te n a nt s c a n d ro p of f u nwa nte d o r o b s o lete
OWNDAYS strives to combine fashion and innovation through e le c tric a l ite m s at s e le c te d CC T p ro p e r tie s .
releases like the AIR Ultem, where the distinct qualities of Ultem
N e v e r m i s s a n o t h e r i s s u e ! S i g n u p a t c c t . c o m . s g /s i g n u p t o r e c e i v e
are harnessed to craft frames that are lightweight and flexible, y o u r C A P I TA L E T T E R a n d u p d a t e s o n CC T a c t i v i t i e s d i r e c t t o y o u r i n b ox .
while the ECO2XY range reflects OWNDAYS’ commitment to
Co n n e c t with u s o n: f b.co m /c a p it a la n d co m m e rcia ltru s t Lanscape CMYK.pdf 1 8/31/12 10:27 AM
environmental sustainability; a specialised production method
used for each pair of ECO2XY frames ensures that CO 2 emissions
are minimised.
Within OWNDAYS, a unique office culture allows full-time
Co py r i g ht © 2 016 Ca p i t a L a n d Co m m e rci a l Tr u st
employees to run for elections for coveted positions of Area
Manager and Shop Manager. This allows OWNDAYS to retain C o py r i g h t i s re s e r ve d t h ro u g h o u t . N o p a r t o f t h i s p u b l i c a t i o n m a y b e re p ro d u c e d
i n w h o l e o r i n p a r t w i t h o u t t h e w r i t t e n p e r m i s s i o n o f t h e p u b l i s h e r. Ca pit a L a n d
high-calibre employees by offering equal opportunity for Co m m e rci a l Tr u s t a n d Ca p i t a L a n d Co m m e rci a l Tr u s t M a n a g e m e n t L i m i t e d a c c e p t
n o re s p o n s i b i l i t y o r l i a b i l i t y f o r a n y e r ro r s , o m i s s i o n s , o r re s u l t a n t c o n s e q u e n c e s ,
growth—driving innovation from within. i n c l u d i n g a n y l o s s o r d a m a g e a r i s i n g f ro m re l i a n c e o n t h e i n f o r m a t i o n h e re i n .
A l l r i g h t s re s e r ve d .
For more information, visit https://www.owndays.com/sg/en/. 168 Ro b i n s o n Ro a d
# 3 0 - 01 Ca p i t a l Towe r
S i n g a p o re 0 68912
www.cct .co m . s g
MC I ( P) 010/0 5/2 016
GREEN TIP
D e s i g n e d by Th e P re ss Ro o m
S C R E E N S AV I O U R S
C U T A N D PA ST E
P r i nte d o n e nv i ro n m e nt a l l y re s p o n s i b l e FSC Mi xe d 70 % p a p e r
Ca p i t a L a n d Co m m e rci a l Tr u st (CC T) i s S i n g a p o re ’s f i rst l i ste d co m m e rc ia l R E I T w it h
Cut down on electricity use by doing away with a m a r ket ca p i t a l i s at i o n o f S $ 4.7 b i l l i o n a s o f 3 1 O cto b e r 2 016. Th e M a n a ge r of CCT,
power-hungry screensavers, and installing software Ca p i t a L a n d Co m m e rci a l Tr u st Ma n a g e m e nt L i m i te d , i s a n i n d i re ct w h olly ow n e d
s u b s i d i a r y o f Ca p i t a L a n d L i m i te d .
that shuts down the computer after a set time.
I f you have a ny fe e dba c k or sugge sti on s a bout thi s n ewsl ette r,
pl e a se e ma i l us at yourca pi ta l ette r@ ca pi ta l a nd.com.
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