A level and GCSE Results: The ABC of Legal and Regulatory Challenges - Serle Court

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A level and GCSE Results: The ABC of Legal and Regulatory Challenges - Serle Court
www.serlecourt.co.uk                                        COMPETITION                              SerleShare

                   A level and GCSE Results: The ABC
                   of Legal and Regulatory Challenges
  2020 has been a year that no-one
  could have predicted. It is with
  some irony that one of the areas
  particularly affected – student
  grades for A levels and GCSEs –
  comes from the use of predictions
  rather than sit-down exams as
  usual.

  On 17 August 2020 the exams
  regulator Ofqual announced            grades (CAGs) formed the
  that for GCSEs, AS and A levels       basis for evaluation of students
  (and some others) students            who would otherwise have sat
  would be awarded either their         examinations in Summer 2020
  teacher submitted grades or the       for their GCSEs, AS and A levels,
  result calculated by algorithmic      Extended Project Qualification       did not reflect their individual
  standardisation, whichever            and Advanced Extension Awards        circumstances.
  is higher. This U-turn from           (AEA) in maths. These were the
  the original position to use          grades the centre assessed a         In order to address concerns of
  standardised or calculated            student would have been likely       potential unfairness in having
  grades, subject to limited rights     to achieve had they sat their        results determined by factors
  of appeal may have addressed          exams. However, these grades         extrinsic to the student, the
  some of the immediate concerns        were subject to a process of         government announced on 12
  raised with the algorithmic           standardisation which drew on        August a so-called ‘triple lock’
  approach, but it has left many        multiple sources of evidence with    whereby students could accept
  students unhappy.                     previous years and the centre’s      their calculated grade, appeal
                                        historic performance used to         to receive a valid mock result or
  The expectation to honour any         determine whether they were          sit their exams in Autumn 2020.
  places based on calculated            more or less optimistic than those   All outcomes were expected
  grades has also presented             expected by teachers.                to hold the same value in the
  universities with unprecedented                                            eyes of universities, other
  demands with implications for         This process meant that some         higher education institutions and
  capacity management and               students would receive different     employers.
  funding.                              grades from those predicated
                                        by their teachers without regard     A level results were released
  This places both students and         to their individual performance.     on 13 August and faced a
  institutions in a dilemma: both       Whatever the merits of the           huge backlash. For many the
  will have to consider their options   original approach, this system       computer effectively said ‘no’ to
  against potentially duplicative       unless corrected would have left     the teacher predictions causing
  routes for legal and regulatory       some students poorly served.         them to miss the grade offer
  challenge and each with their         Opponents said this would have       conditions from their first choice
  different timing implications and     disproportionate effects on          university. The anomaly was
  costs.                                students from disadvantaged          expected to continue with GCSEs
                                        backgrounds.For example, a           results following a week later.
  From assessed grades to               high performing student who
  algorithms and back again             significantly outperformed the       To compound the uncertainty
                                        results of their school could see    faced by students weighing up
  Teacher or centre assessment          their grade reduced based on the     their options, exams regulator
  grades (CAGs) formed the basis        standardisation process which        Ofqual revoked the initial appeals
A level and GCSE Results: The ABC of Legal and Regulatory Challenges - Serle Court
www.serlecourt.co.uk                                          COMPETITION                             SerleShare
  guidance for students and              Appeals must be made by 17            use of algorithms in the first
  schools. The withdrawal of the         September 2020 for GCSE, AS           place, not least under Article 22
  guidance late on Saturday 15           and A level and only schools and      of the General Data Protection
  August came within eight hours         colleges can appeal.                  Regulation which provides a
  of its publication. It appears                                               limited right for a data subject
  that the initial guidance was not      An appeal is available on limited     including a student not to be
  consistent with the education          grounds such as where there           subject to fully automated
  secretary’s claims in the triple-      has been an administrative            decisions based on profiling.
  lock. It also came as a surprise       error with the CAG or rank order
  to teachers by including a wider       information which underpinned         Comparatively less attention has
  range of coursework evidence to        the standardisation process.          been focused on the position
  support an appeal. It appears that     A change to rank order would          of universities. They are faced
  the initial guidance suggested         not automatically change a            with the prospect of an excess
  that only those students whose         CAG. Further, a centre cannot         of demand over supply where
  CAGs were higher than their            appeal the CAG that they              candidates would be eligible for
  calculated grades could appeal.        determined was correct at the         places based on their CAG or
  Presumably, this would have            time of submission based on their     calculated grades and where
  limited appeals to those 39%           judgement of the results that the     there is no legal cap on the
  whose results were downgraded          student would have achieved had       places to be made available this
  following Ofqual’s standardisation     the exams gone ahead.                 year.
  process.
                                         Cases where a student considers       Anecdotal evidence and
  On 17 August Ofqual announced          that any reasonable adjustments       statements from education
  changes to the awarding system         were not taken into account in        institutions presents a rather
  and appeals process and                their case or who believe they        mixed picture. Before the U-turn
  subsequently issued revised            suffered from bias affecting          on CAGs, some institutions
  guidance. In broad summary:            the CAG are directed to raise         stated that they had applied
                                         these issues directly with the        flexibility in awarding places to
  • AS and A level students receive      CAG or the examining board as         students who did not meet the
  their CAG as their final results, if   appropriate.                          original offer conditions – to find
  it is higher than their calculated                                           only days later that others now
  grade.                                 Entry to Autumn 2020 exams will       met the criteria and for whom
                                         be open to all GCSE, AS and A         there was no space left until
  • Where the calculated grade is        level students registered in the      2021.
  higher than the CAG, the higher        summer 2020 series. For many
  grade will stand as the final          students seeking admission to         It is encouraging to see that
  result.                                university in September and           some institutions have pledged
                                         October 2020 this will be too         to honour all places. Inevitably,
  • Ofqual and the Department            late, so the priority now will be     some tough decisions will be
  of Education are discussing            to engage with those institutions     faced. Places face capacity
  the changes with UCAS and              and their schools to try to achieve   constraints and events have
  university representatives to try      the best outcome.                     undermined funding assumptions.
  to support students as much as                                               Added to this in the backdrop
  possible.                              The position of Universities          of COVID-19 is the fact that a
                                                                               university education is a life
  • GCSE students’ final results will    Much attention has been               experience beyond the course
  be the higher of their CAG or the      focused on the prospect of legal      content and there are practical
  calculated grade.                      challenges to government and          constraints to its delivery in a
                                         regulators against the unfolding      safe environment. Remote
  Regulatory appeal routes               events. Some say that Ofqual          learning has replicated some
                                         has been put in a difficult           of the features of its bricks and
  There remain some limited routes       position against ministerial          mortar equivalent but this was
  to appeal final grades, initially      pronouncements which would            never going to be a perfect
  before the examining board             have led to rampant grade             substitute. This raises an issue
  subject to a request for review        inflation without some checks         as to how universities can honour
  through Ofqual’s Examination           and balances. Others point to the     all places consistent with student
  Procedures Review Service.             intellectual and legal flaws in the   expectations for as close as
A level and GCSE Results: The ABC of Legal and Regulatory Challenges - Serle Court
www.serlecourt.co.uk                                          COMPETITION                             SerleShare
  realistic an approximation to a       There is a delicate public-             exhausted a claim for judicial
  full learning and campus style        private divide where a question         review is out of time.
  environment.                          might arise as to whether a
                                        claim against an education              Unanswered Questions
  What then are the prospects for       institution is properly made as
  students to safeguard their first     a private or public law claim.          The writer has been overwhelmed
  choices and what is the position      In some instances such as a             in recent days by inquiries from
  of universities presented with        dispute over procurement of             students, schools and universities
  individual cases which have           paper clips it is straightforward       who have seen grades fall from
  different merits depending on the     to see a private law claim in           the levels predicated by teachers,
  prioritisation criteria they adopt?   contract. Increasingly, aggrieved       in some cases dramatically,
                                        students affected by decisions          only to see their reinstatement
  The legal relationship between        of universities, schools and            days later. Among the questions
  students and universities is a        colleges have sought to make            raised from the perspectives of
  complex one. The boundaries           claims in contract, consumer            students and institutions include:
  between public and private            law and tort. There has been
  have not been conclusively            a traditional reluctance on the         • Do universities have to honour
  determined.                           part of the court to interfere          the places they have already
                                        with matters that are treated as        offered where the student has
  Students are consumers whose          within the realm of academic            met the offer requirements based
  rights can be enforced through        discretion but recent authority         on the CAG which is higher than
  the courts. They also have            suggests an expansion where             calculated grades but where
  access to the appeals process         the claim properly relates to the       those places have already been
  before regulators including           quality of service that the student     offered to others?
  Ofqual (typically, via schools)       is entitled to expect. There
  and the Office of the Independent     might even be an employment             • What will be the impact on
  Adjudicator for Higher Education      contract at issue where no issue        international places, including
  (OIA) which was set up to remedy      of public law is involved. Where,       students taking the International
  some of the deficiencies in the       however, and of most interest for       Baccalaureate which are subject
  historic system of regulation of      present purposes the university         to different funding requirements?
  universities.                         or college is exercising a power
                                        or discretion over admissions,          • What is the position of home-
  Universities and colleges are         or analogous disciplinary               educated students?
  also subject to public law duties     proceedings, it is relatively settled
  and, in certain circumstances,        that a claim could lie in judicial      • What is the position of students
  they are amenable to judicial         review subject to considerations        who have taken Scottish Highers
  review where they are acting          of an adequate alternative              and how will this affect the places
  unlawfully or abusing power. The      remedy (see for example, R              made available to students from
  grounds for judicial review are       (Griffiths) v Lewisham College          England, Wales and Northern
  limited to where the institution      [2007] EWHC 809 (Admin) at              Ireland?
  has acted illegally, there has        para 6).
  been procedural irregularity or it                                            • What is the position of students
  has taken a decision that is so       This presents students with a           who accepted places through
  unreasonable that no reasonable       dilemma. Do they raise their            clearing as a next best option
  authority would have adopted          concerns directly with the              but who have later found out that
  it (so-called ‘Wednesbury’            institution, a regulator or a court?    they met their offer conditions
  unreasonableness). Yet these are      The problem is compounded               from their first choice university
  grounds that students affected by     by the timing constraints of            based on the CAG?
  decisions which have significant      regulatory appeals and the
  ramifications for their life and      requirement that a claim for            • What can a student do if they
  career choices may want to            judicial review must be brought         believe that they were affected
  raise. It comes as no accident        promptly and, in any event, within      by bias or discrimination in
  that students raising such claims     three months of the relevant            the awarding and admission
  often intend to pursue a career in    decision. While the regulatory          process?
  medicine or law where they are        route may seem more attractive
  making large investments in their     and cost-effective there is a           • What is the position of parents
  education over a long period.         concern that by the time it is          in engaging with the process
www.serlecourt.co.uk                                         COMPETITION                  SerleShare
  including their rights to              Disclaimer: This briefing is for
  information?                           information purposes only. It
                                         covers a wide range of issues on
  • What are the opportunities to re-    which the law and practice are
  sit the 2019/2020 academic year?       evolving and which are highly
                                         specific to individual cases. It
  The back-tracking from the             does not constitute and should
  algorithm-generated results and        not be relied on as legal advice.
  the creation of more options to
  meet the grade that would secure       If you are affected by any of the
  university admission may cure          issues above please contact
  some of the initial injustice of       Professor Suzanne Rab’s clerk at
  non-individualised decisions. Yet      swhitaker@serlecourt.co.uk
  this state of affairs has still left
  many students scrambling in the        Professor Suzanne Rab is a
  queue for places in 2020 with          barrister at Serle Court Chambers
  deferral to 2021 a second best         specialising in regulatory and
  option. All testify to the emotional   public law.
  distress and the actual and
  potential impact on life choices.      Suzanne handles the range of
  Universities may not always be         education law cases advising
  in a position to keep places open      students, academic staff,
  while the appeals process runs its     schools and governing bodies,
  full course.                           universities, colleges, examining
                                         bodies and local authorities.
  Many of the principles set out         She has expertise in
  here are not unique to the             complementary areas of law
  circumstances of the pandemic          including public law/judicial
  but they have particular               review, data protection, equality
  significance in that context.          law, professional discipline,
  Given that 2020 was always             human rights and EU/State aid.
  going to be an anomaly, now
  more than ever it is important to      Her work includes
  subject decisions on awarding          representations in complaints
  and admissions to robust scrutiny      against school and examination
  if there is to be confidence in        procedures and results. She also
  the education and qualifications       advises on contractual disputes
  system.                                raising negligence and damages
                                         claims.
  The upshot of all is this as that a
  student weighing up their options
  may have to decide quickly how
  best to protect their interests. It
  will be critical to establishing
  credibility and also to preserve
  the avenues for subsequent
  challenge to engage with the
  school and higher education
  institution at the earliest
  opportunity. Yet the reality of
  the situation is that a student will
  not prefer to start their university
  career in an adversarial process.
  This means that the process of                                             Professor Suzanne Rab
  engagement must be handled
                                                                                   Year of Call: 2013
  sensitively and with an eye on the
  ongoing and future relationship.
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