ALL IN ALL CARE - ESG REPORT 2019/2020 - HKR International Ltd.
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ALL IN
ALL CARE
ESG REPORT 2019/2020
CONTENTS
02 MESSAGE FROM MANAGEMENT
03 ABOUT THE REPORT
04 ABOUT HKRI
04 OUR SUSTAINABILITY APPROACH
10 MEMBERSHIPS AND AWARDS
12 CHERISHING OUR ENVIRONMENT
26 VALUING OUR PEOPLE
36 CARING FOR OUR COMMUNITY
44 OPERATING RESPONSIBLY
52 PERFORMANCE DATA SUMMARY
61 HKEX ESG REPORTING GUIDE
CONTENT INDEX
MESSAGE FROM MANAGEMENT ABOUT THE REPORT
Reporting Scope and Standard
Together we can overcome every This ESG Report (“Report”) is produced HKRI holds diversified business interests businesses, joint ventures and subsidiaries
challenge, becoming stronger and wiser by HKRI to communicate the Group’s
(“HKRI and its subsidiaries”) sustainability
across Hong Kong, mainland China and
Asia. As an ongoing effort to enhance our
operated by HKRI in Hong Kong, mainland
China and Thailand as reported in last year.
to do the right thing. management approach and performance
in four key areas: environment, human
transparency and reflect our geographic
footprint, this year we increased the
We decided to emphasise on our core
operations which have significant
capital, community and value chain. The disclosures to include quantitative contribution to the Group in terms of
Report covers the period from 1 April information of HKRI Taikoo Hui's asset size, profitability and staff strength.
2019 to 31 March 2020 (the “year”). operations in Shanghai in addition to the Reporting scope is listed in the chart below:
This Report discloses the Group’s ESG performance, while
details of our corporate governance and financial performance
can be found in our Annual Report 2019/2020. To aid readers
in navigating the Report content, a Content Index is
available for reference on pages 61 to 62.
2019/2020 was a bittersweet year that we can support through our social In early 2020, the outbreak of COVID-19 The Report has been prepared in accordance with the Property Property Investment and
for us. While celebrating the Group’s and environmental initiatives. Keeping sadly posed significant threats to ESG Reporting Guide (“ESG Guide”), Appendix 27 Development a Management a
30th listing anniversary on The Stock up with the latest market trends and mankind. Putting the health and safety of the Rules Governing the Listing of Securities on
Exchange of Hong Kong Limited standards in relation to sustainability of our employees, customers and every The Stock Exchange of Hong Kong Limited issued
by Hong Kong Exchanges and Clearing Limited
(the “Stock Exchange”) with all our
stakeholders, we were adversely
governance, we established the ESG
Committee on top of the existing
community member as top priority, we
immediately took all possible measures. (“HKEx”). In response to the latest revisions Operations
affected by the social event and the
economic downturn followed by the
CSR task force, to further increase
the involvement of the Board and
Other than performing intensified cleaning
and disinfection works and keeping
effective for financial year commencing on or
after 1 July 2020, we have further enhanced our
of the Group
spread of COVID-19 pandemic in the senior management. Through the ESG our customers updated on the latest reporting framework to address most of the newly
Discovery Bay
second half of the year. These issues Committee, the relevant risks and situation, we also took extra measures introduced reporting requirements and disclosed Healthcared City Management &
together posed challenges not only opportunities are thoroughly evaluated to help those who were subject to home our full process in ESG governance and materiality
assessment. Transportationb
on our operations, but also on our and integrated into our overall strategy quarantine and offered rental concession
Environmental, Social and Governance in order to work towards a better to help the tenants in need to overcome
(“ESG”) performance. common future. Supplementary policies difficulties. To keep our employees safe, Your feedback is valuable to our continuous improvement.
are put in place to guide sustainable proper protective gears were provided Please email your queries, comments or suggestions to
In 2019, HKR International Limited development across our diverse business and special work arrangements including info@hkri.com. Hospitality c
(“we”, “HKRI” or the “Company”) portfolio. work from home and utilisation of online
continued to strive for perfection and video conferencing tools have been
create a harmonious and rewarding We are pleased to see the remarkable adopted since February 2020. We believe Reporting Principles
lifestyle in the communities we built. progress we have made in building that together we can overcome every
Decades of commitment and excellence, comfortable accommodation, vibrant challenge, becoming stronger and wiser The following principles have been adopted in the preparation of this Report:
together with the long-standing workplace and supportive communities. to do the right thing.
support from our stakeholders, helped With the advancement of green
Materiality: information deemed ESG important is Quantitative: quantitative information is provided with
us succeed as a leading multinational technology, we keep tabs on the Looking forward, I would like to
covered in this Report. A materiality assessment exercise narrative and comparative figures where possible. The relevant
corporation to embrace sustainable concept of sustainable community, thank all of our stakeholders who
was conducted for determination of material ESG issues standards, methodologies as well as assumptions used to prepare
growth, which in return, has become leveraging green construction have stayed with and supported HKRI
with results approved by the ESG Committee. the quantitative information are disclosed as appropriate.
a key motivation for us to make techniques and designs to combat tremendously throughout the years. We
continuous contributions back to the climate change, as well as mitigating hope the impacts we have made will
Consistency: ESG data are prepared and presented using Balance: information is presented without selections, omissions
community. our environmental impact. The continuously influence society positively
consistent methodologies, unless otherwise specified, to or other forms of manipulation that may potentially affect the
harmonious balance between nature and maintain over time. Joining hands
allow for meaningful comparison. objectiveness of the Report.
As the pioneer in Asia in bringing and built infrastructure as presented with our valuable stakeholders, we are
innovative and distinctive living concept in our property development projects committed to growing our business and
for our customers to a new level, further enhances the quality of living. devoting ourselves for another 30 years a
The Report covers the Group’s property development and investment projects in Hong Kong, mainland China and Thailand, including the newly added quantitative
we have responded to the global Practised on a daily basis, our eco- and more. information of HKRI Taikoo Hui in Shanghai.
call for sustainable development and friendly initiatives in city management
b
Discovery Bay is based in Hong Kong.
c
The reporting scope covers operations based in Hong Kong, mainland China and Thailand.
identified six areas in the United Nations and hospitality operations are effective CHA Mou Zing Victor d
The reporting scope is confined to operations based in Hong Kong.
Sustainable Development Goals (SDGs) in driving positive changes. Deputy Chairman & Managing Director
2 HKR International Limited ESG Report 2019/2020 ESG Report 2019/2020 HKR International Limited 3
ABOUT HKRI ABOUT HKRI
P Pioneer
In 1977, the family of Dr CHA Chi-ming,
- Break new grounds
the late founder and chairman of a
R
group of companies whose holding
entity later became known as HKRI,
Vision Mission Values Respect
- Value the individual and cherish our environment
acquired the equity interest of Hong
I Innovation
Kong Resort Company Limited, the Contributed
owner and developer of Discovery Bay - Think outside the box 1,546 hours and
on Lantau Island. Formed in 1989, HKRI I Integrity about
became the holding company of the
To be the pioneer of
innovative living space
We strive to create a healthy,
stylish and distinctive living
PRI2DE - Uphold high ethical standards HK$ 4,340,000 to
Group listed on the Stock Exchange. the communities for
experience through D Devotion charitable purpose
teamwork and passionate - Be committed and passionate
Living up to the vision and aspirations of to our business that benefits our
pursuit of innovation
the late Dr CHA, the Group has seized stakeholders and supports sustainable
and excellence E Excellence Obtained
opportunities to diversify its business development in places where we
- Consistency in the pursuit 6
interests in real estate development and operate. Guided by the Group’s vision, green building
of our quality standards
investment, property management, mission and values, we extend our certification
luxury hotels and serviced apartments, mission of creating a healthy, stylish and recognitions
healthcare services and other investments distinctive lifestyle to other parts of the
in Hong Kong, mainland China and region and expand our positive influence
across Asia. Throughout the years, we to the wider community and beyond.
Earned a turnover of The Board
HK$ 4,696.5 million Maintains oversight
have incorporated a holistic approach in 2019/2020
of ESG issues, reviews
A professional ESG risks, reviews and
team of approves strategic direction
2,410 recommended by
Geographic employees ESG Committee and endorses
5 presence across as at 31 March 2020
Asia Pacific including ESG Reports
HKRI major business Handbook and Code of Conduct.
segments namely Hong Kong, Shanghai,
at-a-glance Vigorous monitoring and control
A publicly listed property development Jiaxing, Hangzhou,
Founded in mechanisms are in place to detect and
company in and investment, Bangkok, Tokyo and
1977 Hong Kong with Hokkaido prevent bribery, fraud, or other forms of
hospitality, healthcare
by Dr CHA Chi-ming stock code risk management steering group in
and services malpractice. Our annual risk assessments
00480 provided identifying, assessing and prioritising risks, ESG Committee
covering all business units enable us to
as well as establishing risk mitigation Develops ESG policies and
identify and mitigate potential risk of
plans and assigning risk owners to closely initiatives for business
corruption. The Group has developed operations, evaluates ESG risks,
OUR SUSTAINABILITY APPROACH monitor identified risks and implement
mitigation plans. Independent review on
a standard whistleblowing procedure
for our employees to report suspected
develops and recommends
strategic direction for
these systems is performed regularly by the Board’s approval,
Sustainability Governance misconduct to our internal audit
the Internal Audit Department. On this proposes improvement
supervisor. All cases are treated in strict
basis, we work to strategically address and recommendations, reports
Building on the solid foundations of to bring new perspectives and lift line with the ESG risks and opportunities confidence to protect the whistleblower. progress to the Board and
minimise the ESG risks in our operations
corporate governance structure and organisation performance. We have identified during the year. It also provides reviews ESG Reports
and supply chains. Further information can
practices, the Group has established four Executive Directors, and seven Non- guidance to the CSR task force for the To refresh employees’ anti-corruption
be found in the Corporate Governance
a formal ESG Committeee this year to executive Directors of whom four are execution of ESG related matters. knowledge, we have invited the
Report on pages 64 to 85 of the Group’s
facilitate ESG management in building Independent Non-executive Directors, Independent Commission Against
Annual Report 2019/2020.
a sustainable and resilient business. constituting more than one-third of the Furthermore, under the established Corruption (“ICAC”) to deliver training
The chart on the next page shows our Board. The Board receives reports from risk management framework and course to employees, including CSR Task Force
sustainability governance framework. the ESG Committee on progress made governmental structure, which consists
Anti-corruption management, annually and circulated Executes ESG strategies
against relevant strategies and goals, of the Board, the Audit Committee, the relevant materials to board members. and policies, monitors ESG
We uphold the highest ethical standard performance and impacts
The Board assumes the overall as well as appropriate improvement risk management steering group and
and strictly adhere to all anti-corruption During the year, there were no cases of of ESG issues to business
responsibilities to ensure HKRI creates recommendations to further enhance the business lines, the ESG risks are also operations, reports
related laws and regulations throughout non-compliance with relevant laws and
long-term value to our stakeholders Group’s sustainability performance. incorporated into the Group’s enterprise progress to the ESG
our operation and value chain. All regulations relating to bribery, extortion,
and maintains high standard of risk management structure to ensure the Committee and prepares
employees must strictly observe all fraud and money laundering in our
corporate governance at all levels. The The ESG Committee comprises Group maintains a sound and robust risk ESG Reports
regulations related to conflict of interests operationsf.
Board comprises 11 Directors with a department heads of different functions management and internal control system.
as stipulated in the Group’s Employee
diverse mix of genders, professional and is responsible for determining the Our Risk Management Policy guides the
experiences, skills and knowledge Group’s ESG objectives and priorities in f
The laws and regulations that are most relevant to the Group include, but not limited to, the Prevention of Bribery Ordinance (Cap.201), the Law of the People’s
e
The Terms of Reference to the ESG Committee can be found on our website (https://www.hkri.com/en/CSR/ESG-Committee). Republic of China for Countering Unfair Competition, the Law of the People’s Republic of China for Anti-Monopoly, and the Act Supplementing the Constitution
Relating to the Prevention and Suppression of Corruption in Thailand.
4 HKR International Limited ESG Report 2019/2020 ESG Report 2019/2020 HKR International Limited 5
OUR SUSTAINABILITY APPROACH OUR SUSTAINABILITY APPROACH
Sustainability Policy Supporting the United Nations Sustainable Development Goals
Sustainable development is fundamental The approaches and principles stipulated and monitor our performance to building The SDGs launched by the United Nations in 2015 is an action plan for the planet and people to thrive by 2030. It provides a
to HKRI’s vision, mission and core values. in the Sustainability Policy, relating to sustainable, liveable and socially framework for the users to track their progress towards the sustainable goals. As a corporate citizen, we are determined to
The Sustainability Policy g has been environment protection, workplace, responsible communities that people support this initiative and set agenda to shift to a more sustainable path. We have identified six SDGs that are most relevant to
established to formalise our longstanding value chain and community investment, are proud to be an integral part of. our business and we are committed to achieving them in the future:
sustainability practices, ensuring that the lay the foundation for achieving our
management of related issues is carried sustainability aspirations. We will
out consistently within the Group. continue to develop different measures
Sustainability Strategies
Reducing Environmental Impact Building a Sustainable and Caring Providing Quality and Reliable Good Health Affordable Decent Work Sustainable Responsible Climate
• To mitigate our impact on the Community Services and Products and and and Cities and Consumption Action
environment by reducing our emissions • To build sustainable communities by • To deliver responsible and quality Well-being Clean Energy Economic Communities and
and consumptions, streamlining waste offering care and support to the local services and products; Growth Production
management and maximising the use communities we operate; • To respect and uphold data privacy
of environmentally friendly materials; • To participate in volunteering and of all stakeholders Looking ahead, we will establish targets on different ESG aspects to accelerate our sustainable development.
• To raise stakeholders’ environmental community activities;
awareness • To support artistic and cultural
development
Maintaining a People-first Workplace Creating a Responsible Value Chain
• To attract and retain the best talents; • To uphold high ethical standards;
• To provide an equal, safe and healthy • To engage with and drive suppliers,
workplace with adequate development customers and tenants in achieving
opportunities; sustainability visions Customers
• To promote open communication with Employees (including residents, tenants,
various transparent channels Management Team • i-Pri2de staff newsletters passengers, customers of
• Websites and social media healthcare services, hotel guests
• i-Pri2de staff newsletters
Investors • Intranet and club members)
• Websites and social media
• Press releases • Annual / interim reports • Customer satisfaction surveys
• Intranet
• Investor Relations page • ESG reports • Customer service hotlines, emails
• Annual / interim reports
Stakeholder Engagement Business Partners on website • ESG reports • Press releases and mobile phone applications
• Websites and social media
Methods : • Websites and social media • Annual / interim reports • Press releases • Interviews
• Annual / interim reports
• Annual / interim reports • ESG reports • Interviews • Annual dinners
• Annual general meetings • Meetings • Newsletters
• ESG reports • Annual dinners
Government and • Investor meetings and • CSR activities • ESG reports
• Meetings • Meetings
Industry Associations conference calls • Employee engagement activities • Recreation clubs
• Industry forums • CSR activities
• CSR activities
• Websites
Suppliers • Annual / interim reports
• ESG reports
• Websites
• Public consultations
• Annual / interim reports
• Industry forums
• ESG reports
• Audit and assessment
Media • Meetings
Stakeholder Engagement
• Press releases
• Websites and social media We respect and value our stakeholders’ their expectations with regard to the To supplement these communication
• Press conferences
views, with the belief that they are economic, environmental and social channels, we collected feedback
• Annual / interim reports
• ESG reports valuable pieces of information that matters related to our operations. from some external and internal
cannot be neglected for the Group's The stakeholder engagement process stakeholders through an online survey
Non-governmental
Organisations continued success. The ESG Committee allows us to make informed decisions during the year. These stakeholders
• Websites and social media has identified nine core internal and and enhance our operational as well as included ESG Committee, directors
• Corporate social responsibility external stakeholder groups that have sustainability performance. The above and senior management, employees,
(“CSR”) activities considerable dependency and influence provides an outline of our stakeholder contractors, tenants, non-governmental
• Annual / interim reports
• ESG reports on us. We constantly engage with engagement methods. organisations (“NGO”) and members of
these stakeholders to understand Discovery Bay community.
More information on the Sustainability Policy can be found on our website (https://www.hkri.com/en/csr/sustainability-policy).
g
6 HKR International Limited ESG Report 2019/2020 ESG Report 2019/2020 HKR International Limited 7
OUR SUSTAINABILITY APPROACH OUR SUSTAINABILITY APPROACH
Materiality Assessment The results of materiality assessment conducted during the year are mapped into the materiality matrix below:
The opinions and feedbacks collected from the
stakeholder engagement exercise aforesaid
were incorporated into a structured materiality Materiality Matrix
assessment to identify a list of key material
ESG issues to be included in the Report. The Moderately Important Important Highly Important
materiality assessment process is outlined below:
1
Identification
Stage Peer benchmarking: HKRI’s disclosures are
2
Importance to External Stakeholders
1 benchmarked against the disclosures of suitable peer
companies from the property development, investment 13 10
9
3
5
and management, as well as hospitality, healthcare and 23 15 12 4
14 19 18
service provider industries to pinpoint material 24 22
ESG issues. 21 29 20
30 25 11
17 6
8
Stakeholder engagement: internal and external 16
26
stakeholders are invited to rank the importance of 31 7
each ESG issue and provide feedback regarding their
27
key concerns on the Group’s ESG issues during our
stakeholder engagement exercise. 28
Stage Prioritisation
Importance to Internal Stakeholders
2 The results of the peer benchmarking exercise and our stakeholder
engagement exercise are consolidated. A list of potential material ESG issues
Operate Value Our Cherish Our Care for the
were brought forward for discussion in Stage 3: Validation. Responsibly People Environment Community
1 Anti-corruption and 9 Occupational health and 18 Use of energy 29 Responsible
money laundering safety 19 Use of water investment
2 Personal data and 10 Equal opportunity and 20 Air emission 30 Charity event and
privacy anti-discrimination donation
21 Greenhouse gas
3 Intellectual property 11 Training and development (“GHG”) emission 31 Volunteering and
rights 12 Promotion and social participation
22 Sewage
4 Product quality and safety compensation
23 Hazardous waste
5 Customer satisfaction 13 Employee benefits and
welfare 24 Non-hazardous
6 Green and ethical waste
Stage Validation procurement 14 Recruitment and dismissal
25 Climate resilience
3 Findings from the first two stages are presented to the ESG Committee, who
subsequently confirms a list of key material ESG issues, and the respective aspects
7 Advertising and
labelling
15 Anti-child and forced
labour 26 Food waste
27 Packaging materials
8 Supply chain 16 Working hours and holiday
and KPIs stipulated in the ESG Guide for disclosure. sustainability 28 Biodiversity
17 Diversity
A total of 31 ESG issues were identified through the materiality assessment. Seven issues are classified as highly important, 21 issues
are classified as important, and the remaining three issues are classified as moderately important.
8 HKR International Limited ESG Report 2019/2020 ESG Report 2019/2020 HKR International Limited 9
MEMBERSHIPS AND AWARDS MEMBERSHIPS AND AWARDS
HKRI Auberge Discovery Bay The Sukhothai Shanghai MICHELIN Guide Shanghai 2020
- The Sukhothai Shanghai and
Taikoo Hui Hong Kong Business Traveller China Awards 2019 La Scala
The Must-go Shopping Mall Say Yes to Breastfeeding 2020/2021 - Best Design Hotel in China Organiser
2019 - Gold Label of Breastfeeding Friendly Organiser Michelin
Organiser Premises Business Traveller
dianping.com - Breastmilk Storage Service Label Time Out Hospitality Awards
The Best BANG Awards 2019
HKR International Limited Grade Evaluation For China
Organiser - Boutique Hotel of the Year
- Hotel Brunch of the Year
UNICEF Hong Kong - Best Guest Experience Hotel
“15 Years Plus Caring Company” Logo Asia Property Awards Shopping Center - La Scala
Organiser
Organiser - Best Developer (Hong Kong) - Five Star Shopping Center Traveller Review Awards Shanghai BANG Organiser
The Hong Kong Council of Social Service Organiser TimeOut Shanghai magazine
Organiser Organiser
PropertyGuru Commercial Cultural Tourism Booking.com The Best Business Hotel Award 2019
th
The 10 Hong Kong Outstanding Corporate Committee of China Real Estate 2019 TOP 50 Hotels in China
Organiser
Citizenship Awards 2019 China Real Estate Fashion Awards Association Ctrip Awards 2019 - 1 Diamond
City Traveler
- Corporate Citizenship Logo - Enterprise - Influential Leader of the Year - Mr Victor - Best Resort Hotel Organiser
Category Cha 2019 Lifestyle Awards Organiser Voyage magazine
The Gold List 2019
Organiser Organiser - Shopping Destination of Ctrip.com
- China Top 10 Hotels
The Hong Kong Productivity Council Boao Real Estate Forum 2019 The Year The 10 Best New Hotels in the World
Loved by Guests Award Winner 2019 Organiser
Organiser Organiser
Condé Nast Traveler China magazine
Hong Kong Green Awards 2019 Beijing Evening News Industrial Economy that’s magazine Organiser Make It Better Media Group
- Corporate Green Governance Award - Annual Report Hotels.com
Stakeholder Engagement - Contribution Figure of the Year
- Mr Victor Cha Top 30 Hotels for Honeymoon
Organiser
Green Council Organiser
Top 5 4-Star Hotels The Sukhothai Bangkok Best of Bangkok Award
Top 5 Hotels with Infinity Pool Organiser
Beijing Evening News Star Award Winners
Organiser TripExpert
Eco-brand Awards 2019 - 4 Star Rated Hotels
th Travelmyth
Organiser The 9 China Charity Festival - 4 Star Rated Spas - Spa Botanica
East Week magazine - 2019 Social Responsibility Business Guest Review Award 2019
2019 Partner Employer Award Organiser
Leader of the Year - Mr Victor Cha - Outstanding Corporate Forbes Travel Guide Organiser
Silver Award for Volunteer Service - 2019 Public Welfare Communication of Discovery Organiser
Booking.com
the Year
Organiser
Organiser
Bay Services The Hong Kong General Chamber of Small Top Italian Restaurants Special
Readers’ Choice Awards 2019
Social Welfare Department and Medium Business Awards 2020
China Charity Festival Committee Management Limited - Three Forks Awards - La Scala - Top 10 Hotels in Bangkok
Green Office and Eco-Healthy Awards 2018 Hong Kong Awards for Organiser Organiser
Labelling Scheme Good MPF Employer 2018-19 Condé Nast Traveler magazine
Environmental Excellence Gambero Rosso
- Green Office and Eco-Healthy Workplace - Good MPF Employer 5 Years
- Bronze Award - Property
Labels - E-Contribution Award
Management (Residential)
- MPF Support Award
Organiser
Organiser
Organiser Discovery Bay
World Green Organisation Corporate Member
Mandatory Provident Fund Schemes Authority
Environmental Campaign Recreation Club
Committee Name of Organisation Type of Membership
China Finance Summit 2019 “5 Years Plus Caring Company” Logo
Employer of Choice Award 2019 The Real Estate Developers Association of Hong Kong Corporate Member
- Business Leader in New Era - Mr Victor Cha CLP Smart Energy Award 2019 Organiser
- Next Generation Development Award The Hong Kong General Chamber of Commerce Corporate Member
- CSR Model - Joint Energy Saving Award The Hong Kong Council of Social Service
Organiser Employers’ Federation of Hong Kong Corporate Member
Organiser Organiser
Organising Committee of China Finance JobMarket Hong Kong Institute of Human Resource Management Corporate Member
CLP Power
Summit The Chartered Institute of Logistics and Transportation in Hong Kong Organisation Member
Mental Health Workplace Charter
7th Best Property Safety The Hong Kong Association of Property Management Companies Member
Hong Kong Business Management - Mental Health Friendly Organisation Management Award Hong Kong Hotels Association Member
Excellence Awards 2019
Organiser - Merit
China Residential Projects
- Executive of the Year Award for The Federation of Hong Kong Hotel Owners Member
Department of Health and Advisory Committee
Real Estate - Mr Victor Cha Organiser The Thai Hotel Association Member
on Mental Health Sohu Focus (Jiaxing)
Occupational Safety & Health
Organiser Council American Chamber of Commerce (Thailand) Member
- Habitat of Honour of the Year
Hong Kong Business 2019/20 Mercury Excellence Awards Thailand Incentive and Convention Association Member
- Creekside One
- Websites/ Mobile Media: Redesign/ - The Most Valuable Project of the Year Association of Thai Travel Agents Member
Relaunch - Silver Award - Mansion One
Organiser Organiser Charter
MerComm, Inc. Sohu Focus Name of Organisation Type of Charter
HKSAR Environment Bureau Energy Saving Charter
Food Grace Food Saving Pledge
10 HKR International Limited ESG Report 2019/2020 ESG Report 2019/2020 HKR International Limited 11
CHERISHING
OUR ENVIRONMENT
10 times
Total Amount of
Non-hazardous Wastes Recycled
Compared to 2018/2019
CHERISHING OUR ENVIRONMENT
Quick Answers
to Your Concerns
Q How does HKRI approach
Green Building?
A HKRI has adopted green
building design and nurtured
green community for years. Discovery Bay Plaza Extension compliance with BEAM Plus, a series
Our commitments are well of green measures with respect to
demonstrated in Discovery Bay. Discovery Bay was our first property waste management, pollution control,
HKRI works to obtain more development project in Hong Kong. GHG emissions, energy use, water
green building certifications With more than two-thirds of its areas and indoor air quality have been
including Leadership in Energy being landscaped as green zones, the put in place during construction and
HKRI fully acknowledges the importance of operation. Examples of the green
and Environmental Design (LEED) massing, height profile, building and
protecting and conserving the environment. As measures include:
and Chinese Green Building street orientation of the unique “Eco-
a pioneer in the industry, we strive to be a role
Label, with a strategic focus on friendly Town” have been carefully
model and create healthy, stylish and sustainable
technological innovation. We designed to promote sustainable living Achieve more than 30%
living experiences in a responsible manner. We closely
will continue to be the pioneer and weave nature into the community. recycling rate with on-site
monitor the potential adverse environmental
in green building design to Discovery Bay has won the “Urban wastes sorting and recycling;
impacts that may arise from operations; and
facilitate industry advancement Design & Master Planning Award”
continuously develop innovative solutions,
and generate sustainable values to and the “Green Development Award” Save up to 20% of water
such as designing green buildings, to
customers, visitors, tenants and the at the “CAPITAL The Outstanding annually by using devices with
minimise those impacts. Through promoting
environment. Developer Awards” organised by of grade 1 water efficiency
green workplace and endorsing green
CAPITAL Magazine and CAPITAL label;
production processes, we aspire to build a
WEEKLY for six consecutive years since
more sustainable future for our employees,
Q What does Climate customers and the wider community. After
2012, recognising the community’s
exceptional planning and sustainability
Use of non-chlorofluorocarbon
(“non-CFC”) refrigerants;
Change mean to HKRI? years of dedication, satisfactory results and
remarkable improvement in our sustainability
excellence.
Carry out laboratory analysis
A It is a global issue that affects performance have been seen.
Ever since we started developing and inspections to ensure good
every corner and everyone in the
Discovery Bay, we have been water and air quality.
world. In September 2019, the Sustainable Building committed to making Discovery
United Nations called the Climate
Bay a better place to live. The new Besides, the new plaza extension features
Action Summit and urged for Sophisticated and prudent planning is the core of
Discover Bay Plaza extension, equipped various green building design elements,
concrete and realistic plans toward our business development. We understand that good design is
with more leisure and shopping such as a vertical green wall, glass façade
the goal of net zero emission by necessary for the success of a property development project, both financially
choices, and added greeneries to the and an over-15,000-square-feet roof
2050. As a responsible corporate, and environmentally. Our internal Project Management Guideline encourages
community, is scheduled to complete garden. Landscaped area is also increased
HKRI shares the responsibilities to the incorporation of green building design features in every stage of property
in 2020. Alleviation of environmental to more than 40,000 square feet. These
reduce emissions and relieve the development and pursuance of the Hong Kong Building Environmental Assessment
impact was carefully considered elements will provide better leisure space
impact from climate change. At Method (“BEAM”) Plus certification, as well as meeting LEED standard for our
during the planning stage, and, in for residents and at the same time help
the same time, HKRI recognises properties. Green technologies and materials such as diatomite are widely adopted
create a greener environment.
and is prepared to mitigate the to make buildings more resource-efficient.
risks presented by climate change
in natural and human system. In addition, we also closely monitor the level of dust, fumes, odour, waste,
noise, vibration, lighting, emissions and other sources of pollution generated
from construction, operation and maintenance of our buildings. Environmental
assessments, record tracking and independent audits are regularly performed to
ensure our green building principles are thoroughly applied to create a safe, healthy
and eco-friendly living environment.
14 HKR International Limited ESG Report 2019/2020 ESG Report 2019/2020 HKR International Limited 15
CHERISHING OUR ENVIRONMENT
Rainwater
Roof Concave-down Permeable Greenland
IL PICCO green spaces roads
In line with our Sustainability Policy, IL PICCO,
the latest residential project in Discovery Bay,
has incorporated a range of eco-friendly designs.
For instance, double glazed windows with better
heat insulation are used to reduce the need for air
conditioning and subsequent electricity consumption.
Benefits of Using Thermally-broken
Glass façade is adopted to maximise daylight ultilisation. Aluminium Window
Flow controllers with grade 1 water efficiency label are
installed on water faucets for water conservation. In addition,
cut and fill excavation method has been used throughout the
construction to preserve appearance and biodiversity on land surface
while the excavation soil is reused for constructing roads and parks. Trees
along the pavement and green roof on the plant room also bring additional Pipes and wells
environmental benefits. Greater heat Replenishment
retention Recycled
River Irrigation
(In winter)
Washing
Greater heat
gain reduction
(In summer) In view of the increasing risks of severe flooding resulted from climate change,
the “Sponge City” concept was deployed in Riviera One to integrate flood
control into overall planning. Over 60% of the underlying surfaces are made
Greater water with water-permeable materials to prevent surface runoff and soak rainwater
RIVIERA ONE penetration for various uses. This approach reduces flooding and allows evaporation for
resistance temperature moderation. The design of “Sponge City” has been adopted in
Incorporating a range of green elements, including LED other upcoming residential projects at Jiaxing city.
lighting, thermally-broken aluminium window with
low-emissivity and insulating glass, and air-to-water
heat pump system, Riviera One in Jiaxing city has
attained 2 Star rating in the Chinese Green Building
Label. Reducing noise
transmission
Anti-frost and
anti-fog
16 HKR International Limited ESG Report 2019/2020 ESG Report 2019/2020 HKR International Limited 17CHERISHING OUR ENVIRONMENT CHERISHING OUR ENVIRONMENT
Conserving Our Resources
Energy Saving and Emission
Reduction
As an ongoing effort to relieve global During the year, HKRI Taikoo Hui
warming and fulfil the responsibility of a implemented cloud-based smart energy
good corporate citizen, HKRI is committed management platform to track and
to reducing GHG emissions throughout its optimise energy consumption, as well
operations. We are particularly concerned as improving the operation of cooling
with the impacts resulted from energy and heating systems, lighting and
consumption at our investment properties other electronic appliances, resulting in
and hotels, and fuel consumption by our approximately 250,000 m3 reduction in
transport operations, while also being the use of natural gas and 4,300,000 kWh
alert of our other business operations drop in electricity consumption.
that generate GHG emissions. We take a Energy-efficient appliances
holistic approach to energy conservation
such as those specified by labels under
and emission reduction. A diverse range of
measures are adopted in our operations,
the Mandatory Energy Efficiency Labelling
with achievement of considerable results. Scheme of the Electrical and Mechanical
Meanwhile, we closely monitor monthly Services Department to replace obsolete and
energy consumption data to identify low energy performance appliances; replacing
potential improvement areas. As a result,
existing tubes with LED lighting system.
compared to 2018/2019, this year we have
reduced our electricity consumption in
Hong Kong by around 9.6%.
Renewable energy
Eye-catching such as solar energy to power electrical
reminders and appliances including fans at bus stops,
Electricity Consumption notices lighting and hot water systems, sensor lights
in Hong Kong along walking paths and insect control
to remind staff and customers of
systems at Discovery Bay; high-speed
their environmental responsibility.
-20.5%
elevators powered by renewable energy at
HKRI Taikoo Hui.
’000 kWh
electricity usage in Hong Kong
comparing to 2015/2016
32,000
-4.5%
ENERGY SAVING
29,500
-2.8%
Policies
INITIATIVES Smart systems and devices
27,000
-5.3%
to switch off idle electrical appliances and with computing capabilities, motion sensors
IN 2019/2020
set air-conditioning temperature within and automation technologies to optimise
24,500 -9.6% the range from 24 to 26 degree Celsius; energy efficiency of lighting, heating,
suspend usage of lifts after midnight; ventilation and air-conditioning and to suit
22,000 and perform regular cleaning and seasonal changes; wall insulation was also
maintenance of fan coils, compressors, deployed to reduce heat loss.
chillers and condenser tubes.
2015/2016 2016/2017 2017/2018 2018/2019 2019/2020
18 HKR International Limited ESG Report 2019/2020 ESG Report 2019/2020 HKR International Limited 19CHERISHING OUR ENVIRONMENT CHERISHING OUR ENVIRONMENT
Apart from energy saving, we are proactive in minimising air
emissions. We adopt different emission reduction initiatives
in our operations, especially our transportation services, and
monitor the emission data regularly to further explore ways
for reducing air emissions and improving air quality. All of
our goods vehicles at Discovery Bay are using Euro V diesel,
and we are on track to replace ageing buses with new
models that align with the Euro VI standard. Meanwhile, we
also use marine light diesel with a sulphur content less than
0.05% for all ferries to further reduce emissions.
Additional Emissions Reduction Initiatives
Moving ahead, we plan to reinforce our commitment to
reducing emissions in the coming years. To achieve this, we
shall utilise more green technologies and improve current
process to make them more emission friendly. We will
continue to uncover ways and innovative green measures to
make our operation more sustainable.
Property Development
and Investment
• Adopt automated parking system in
Corporate Office
some of our commercial properties
• Install various energy-saving devices such as
to reduce car emissions from driving
automatic switch-off timers and motion sensors
around to find parking lot
• Adopt open-office design to facilitate air ventilation
• Develop eco-friendly buildings to
• Set out green office guidelines regarding the use
increase energy and resource efficiency
of paper, energy and water, as well as handling of
• Uphold green construction principles
waste
to reduce, reuse and recycle used Transportation
• Encourage employees to utilise video conference
materials and utilities whenever • Replace aging auxiliary engines in vessels
systems and online applications to reduce travelling
possible and feasible • Upgrade air conditioning systems of
• Advocate use of public transport for commuting
ferries and use environment-friendly
purpose
refrigerants
• Lower water resistance of ferries by
applying “antifouling system” bottom
paint to reduce fuel consumption
• Limit the “stand-by” time of buses
Hospitality by turning on bus engines only three
• Reuse collected steam from laundry and hot water generator in minutes before departure
boiler to reduce consumption of electricity and liquefied petroleum • Continue with trial runs of electric bus
gas (“LPG”)
• Replace refrigerants with non-CFC type in Thailand operation
• Use diesel exhaust fluid and emission friendly fuels, such as Euro V
diesel, to reduce emissions
• Switch off idle decorative, promotional, or advertisement lighting at
certain time
20 HKR International Limited ESG Report 2019/2020 ESG Report 2019/2020 HKR International Limited 21CHERISHING OUR ENVIRONMENT CHERISHING OUR ENVIRONMENT
Water
In view of the scarcity of fresh water worldwide, we have strengthened our efforts in preserving water resources Food waste is another major focus Climate Resilience
and increasing water usage efficiency. In Discovery Bay, we reduce the use of municipal water through of our waste management. As the
sourcing water from our own reservoir for flushing and irrigation; meanwhile, a water leakage detection Group’s most significant source of Designing for Climate Resilience
system and five additional water leakage monitoring devices are in place to track water flow and food waste, our hospitality operation
minimise water wastage. Our new projects in Discovery Bay have adopted devices with grade 1 has taken various actions in this Climate change is becoming one
water efficiency label to reduce up to 20% of water consumption. regard. Besides recycling food of the greatest issues confronting
waste, we apply close monitoring humanity today. Understanding
Extra attention was given to our hospitality operation, as it accounts for the majority of and tight controls over the use our corporate role in addressing
the Group’s water consumption. On top of making use of the reservoir water, hospitality of raw ingredients to minimise climate change threats, we
operation in Discovery Bay has adopted additional initiatives. For instance, Discovery possible wastage due to adopted a proactive and forward-
Bay Golf Club stores rainwater at golf course ponds for irrigation and has installed improper handling, while portion thinking approach to assess our
a smart irrigation system to determine the optimal irrigation frequency and sizes are carefully managed to vulnerability to climate risks and
water usage based on soil type, grass type, and weather information such as avoid food spoilage. On the other integrate such considerations into our
humidity, temperature and rainfall collected from an on-site weather station. hand, we foster food waste recycling mid- to long-term strategic planning.
Our hospitality operation in Thailand and property projects in mainland China through the Environmental Protection Different business units have set up their
and Thailand make effort in recycling water and reuse it for gardening. Department’s “Waste Cooking Oils” own policies and procedures to better
Office towers of HKRI Taikoo Hui have grey water recycling system Recycling Administrative Registration prepare for operating under extreme
in place to optimise water use. Other water conservation Scheme to convert waste cooking weather, such as typhoon and rainstorm.
measures adopted in our managed properties include the oil into biodiesel. During the year, Our green approaches The idea of climate resilience is
25.6%
use of dual-flush systems, automatic faucets as well as hospitality operation had recycled in hospitality operation: embedded in our property development
flow restrictors. In future, we will upgrade our bus about 260,000 kg of food waste projects to mitigate physical risks
washing machines with water recycling function to and about 15,000 kg of cooking oil, • Deploy biodegradable posed by extreme weather situations.
further enhance water usage efficiency. drop of water accounting for 98% of total food materials for packaging of The “Sponge City” design concept
consumption waste of the operation. hotel room amenities adopted in our projects in Jiaxing city
intensity compared demonstrates their resilience to heavy
Waste to last year Other initiatives such as responsible • Replace plastic cutleries with precipitation and flooding issues.
procurement, reducing excessive wooden utensils, and plastic Besides, the building standards in our
Our Sustainability Strategy and internal policies purchase, recycling of different Thailand project exceed minimum
bottled water with water
provide guidelines on waste management. We strive materials are also adopted as requirements to combat natural hazards.
stations or glass bottles
to reduce waste generation at the source, especially appropriate across our operations Our infrastructures show high resistance
non-hazardous waste, which accounts for a majority of our to reduce other types of waste. City to heat stress, excessive rainfall and
total waste production and encourage reuse and recycling. We are management operation at Discovery • Use recyclable takeaway earthquake. The ground floor and
determined to reduce our impacts to the environment through adopting Bay has particularly installed a wood boxes, drinking straws, soup basement levels are raised above the
this holistic approach in waste management. chipper to facilitate wood recycling or cups, shopping bags, coffee highest flood level to ensure better
upcycling. and tea cups protection against flooding.
Paper is a major source of our non-hazardous waste. As such, we have
adopted various measures to reduce the paper usage. At our offices, we Despite that hazardous waste only Promoting Environmental
encourage the use of double-sided printing, paperless communication such as accounts for a relatively small portion Awareness
email and e-approval system, as well as soft copies whenever possible. Electronic of our total waste production, we
health record has been implemented at our healthcare operation to reduce use of handle such waste seriously and apply During the year, there were no Along the process to build climate
paper. To facilitate recycling of paper as well as other administrative wastes including all necessary precautions in compliance non-compliance cases with relevant laws resilience, we are keen to minimise
plastic, ink and toner cartridges, we place collection boxes at different locations. with laws and regulations. Clinical and regulations relating to air and GHG our carbon footprint and reduce waste
Furthermore, recognising that a large amount of paper may be used during the design and wastes produced by our healthcare emissions, discharges into water and production across our value chains. We
tendering process of property development projects, we have established the policy of issuing operation are segregated from land, and generation of hazardous and also strive to inspire our employees,
soft copies of tender drawings and other documentation. Option is provided to shareholders to other wastes, labelled and packaged customers, partners and residents to
non-hazardous waste h.
receive electronic financial reports and other communication materials to reduce paper consumption. properly. For transportation operation, embrace a sense of environmental
the used engine oil is collected and responsibility through various events and
processed by qualified external facilities.
collectors while wastewater is properly
channelled to a treatment plant before
discharge.
h
The laws and regulations that are most relevant to the Group include, but not limited to, the Water Pollution Control Ordinance (Cap.358), The Environmental Impact
Assessment Law of the People’s Republic of China, and the Enhancement and Conservation of National Environmental Quality Act in Thailand.
22 HKR International Limited ESG Report 2019/2020 ESG Report 2019/2020 HKR International Limited 23CHERISHING OUR ENVIRONMENT CHERISHING OUR ENVIRONMENT
We provide convenience to encourage Pledge and donated about 150 pieces of respectively. Residents and passengers can Hike Around Discovery Bay
low-carbon lifestyle. For example, recycle mooncakes to the needy since 2018. We also choose to support the glass recycling
bins are provided in public areas of our also encouraged colleagues to send festive campaign co-organised by city management Boasting a number of scenic trails and beaches,
properties. Facilities for charging electric wishes using e-cards to promote food and transportation operations, and our Discovery Bay is one of the best hiking spots in
vehicles are also installed to promote the saving. cleaning contractor Baguio Cleaning Services Hong Kong. Starting from Discovery Bay, there
use of green transportation.Within our Company Limited. Idle toys, used bicycles are hiking trails to Mui Wo, Lo Fu Tau, Finger
offices across the Group, we regularly We also use our best endeavour to raise and books are collected in Discovery Bay Hill and Peng Chau. We have thus published
put up posters and notices which serve environmental awareness amongst to help underprivileged groups. Different the Discovery Bay Hiking Guide and uploaded
as mini-tools of education to promote residents in Discovery Bay and tenants in environmental awareness building activities the routes on visitdiscoverybay.com to illustrate
sustainable practices. Memos are also our managed properties. In Discovery Bay, are also being regularly organised, such as these four popular trails. Last year, an online
circulated to remind employees of green food waste composters and a glass grinding DIY glass bottle lamp workshop, family farm, hiking challenge was launched to promote
behaviours. To supplement these unilateral machine have been installed to encourage flea market, plant market and recycling day. our natural resources and enhance public
communications, we often organise tenants and residents to recycle food waste We also arrange visits to the DB Nursery and awareness for the conservation of biodiversity
different activities and campaigns, so as and glasses. A total of 23,600 kg of food Green.Icon@DB, our eco exhibition centre in Hong Kong.
to deepen knowledge and nurture their waste and 106,500 kg of bottles were that showcases up-to-date information on Declutter
awareness on environmental protection. recycled during the year. The compost green initiatives. We believe these activities With Love
We have signed the Food Grace’s and glass sand generated were used for can successfully deliver the message of Recycling
Green Mid-Autumn Festival Food Saving gardening purpose and repair works environmental conservation and sustainable Month
development. Adidas Run
For the
Ocean
10 timesi Six-month
Sesame
total amount of
non-hazardous
Eat Pilot
wastes recycled Programme
compared to
2018/2019
Drop-off stations were
Love.Together@DB Discovery Bay Family Farm set up at HKRI Taikoo
Hui to invite tenants
Since 2014, Discovery Bay Family Farm has been providing valuable opportunity to donate their old
for residents to cultivate crop and practise green living. The 1 x 3 metre plots Sea you clothes and electronic
are allocated to families for planting their own organic vegetables. Individuals Tomorrow appliances to NGOs
without planting experience would learn to prepare the soil and control the use for the underprivileged.
Around 100 HKRI Taikoo
of fertiliser. It is a fun, fulfilling and rewarding process to promote a balanced
Hui colleagues and family
diet and environmental sustainability. Sesame Eat is a sustainable
members joined the Run
packaging programme
For the Ocean fundraising
The initiative has been well received by residents and that advocates reusable
running day to support
competitions are organised every year to encourage packaging. The
Parley Oceans School
photo sharing and attract more participants. programme was launched
programme in solving
in HKRI Centres 1 & 2
Our other for tenants to order food
marine plastic pollution.
delivery services via
GREEN WeChat application. The
PROGRAMMES meals came in reusable
food containers which
outside of were collected, washed
Hong Kong A team formed by
colleagues of The
and returned to restaurants
for reuse.
Sukhothai Residences
joined this mini
marathon to raise fund
for a sea turtle hospital.
i
The increase was contributed by the growth of recycling amount and
24 the inclusion of HKRI Taikoo Hui. ESG Report 2019/2020 HKR International Limited 25VALUING
OUR PEOPLE
+49% Total Training Hours
Compared to 2018/2019VALUING OUR PEOPLE
O
case of
For transportation operation, the safety
and health of our bus drivers and ferry
crew members are especially important
to the Group and the passengers.
We maintain the same attitudes in the
provision of safe and healthy office
space. Periodic inspections are performed
to ensure our office equipment meets
work-related OSH messages are delivered to staff in the latest health and safety standards. In
We value our employees and fully recognise their contribution to the continued
Quick Answers success of HKRI. We are committed to creating a dynamic, cohesive and open fatality
regular assembly. In addition, the OSH
Committee performs yearly review of the
our mainland China office, in addition to
using MERV 13 filters in air-conditioning
working environment where staff members are able to realise their potentials and
to Your Concerns develop innovative solutions to improve our business processes. With the PRI2DE
safety performance of our ferry and bus system, qualified specialists are engaged
operations to identify improvement areas to monitor indoor air quality and plants
values deeply integrated into our daily operations, our staff are empowered and
on training, emergency preparedness and are placed to further purify the air.
motivated to deliver quality services in a professional and responsible manner.
The safety-first culture also prevails in response, vehicle and vessel maintenance At The Sukhothai Bangkok, on top of
Q How does HKRI respond our Discovery Bay operations, where checks and inspection. Above all, the conducting regular inspections at certain
Employee Health and Safety
to the growing demand a cross-departmental OSH Committee work schedules of our bus drivers and areas including laundry and kitchen, the
offers guidance and advice on mitigation crew members are carefully planned to Safety Committee reviews staff accidents
of work-life balance, We are dedicated to providing a safe working environment.
of safety risks. Refresher meetings and avoid performance being affected by during monthly meetings to identify
To strengthen employees’ awareness of occupational safety
especially from the and health (“OSH”), we have formulated a group-level
specific safety trainings are organised
on a regular basis. Together with
fatigue. We also make sure that all traffic
signs, road markings and navigation
potential drawbacks and address them
accordingly.
younger generations? OSH Policy. Our business units have maintained their own
OSH management committees that are responsible for
other audits, drills and safety-related facilities are functioning properly such
materials, we cultivate an environment that clear traffic directions are provided During the year, there were no cases
A HKRI advocates work-life balance. addressing specific OSH concerns for respective operations
and tailoring training courses. We provide necessary
for nurturing and reinforcing safety at all times. of non-compliance relating to the
In pursuit of sustainable business awareness. City management operation provision of a safe working environment
growth, continuous contribution safety equipment and protective gears, such as safety
goes further to review and investigate For healthcare operation, extra and the protection of employees from
from employees is crucial. This helmets, belts, gloves, goggles and safety shoes.
the root causes of safety-related attention is paid towards employees occupational hazards.
could not be achieved if employees Besides, we also arrange medical insurance and
incidents, and share findings and offer who are exposing to higher safety
lack physical and mental strength, physical check-ups for our employees.
suggestions to employees as an effort risk. For instance, every employee who
and this is where work-life balance to avoid recurrence. In addition, a safety comes into contact with radiation, is
plays an important role. As such, Although majority of construction site
management system in accordance required to comply with the Radiation
we constantly organise various workers are not our employees, we equally
with the ISO 45001 has been set up for Ordinance (Cap. 303) and to wear a
recreational activities to relieve their take care of their health conditions as
ten business units in Discovery Bay to radiation dosimeter at all times and
work pressure. a responsible corporate citizen. We Safety Trainings Held
facilitate safety management work. City undertake annual medical examinations
require all contractors of our property in the Year
management operation’s remarkable in Occupational Health Clinics. Monthly
development projects to follow
safety performance had won recognition check of the radiation doses of each
a set of OSH requirements that
How does a desirable are in compliance with relevant
in the 7th Best Safety Management concerned employee is also conducted • Health and safety briefings
Q workplace look like to regulations. Meanwhile, a
Property Award. through the monitoring services provided
to new hires
by the Radiation Health Division of the • Emergency response team
designated safety inspection
HKRI? officer is appointed to submit bi-
Department of Health. training
weekly safety reports and we • First Aid, CPR & AED
Open and connected. Workplace
A is more than a place where
conduct regular site check to
ensure proper implementation
certificate courses
individuals work, it is a platform
of all safety precautions. • Safety drill exercises
where a group of people sharing
For all of our property
the same values strive towards • Health and safety related talks
development projects, the
a common goal. A desirable
Group provides Contractors
workplace should facilitate
All Risks Insurance and Third
open discussion and promote
Party Liabilities Insurance
collaboration and connection
and incorporate safety-
among employees. Towards this
related contractual terms
end, our renovated offices in Hong
to ensure business partners
Kong and Shanghai have adopted
have taken reasonable
the “open-office” design.
and practicable steps to
guarantee workplace
safety.
Safety talk event
held in The Sukhothai Bangkok
28 HKR International Limited ESG Report 2019/2020 ESG Report 2019/2020 HKR International Limited 29You can also read
