"Aloha Nuhou" - Kahana Falls
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“
Aloha Nuhou
HAWAIIAN FOR “GOOD NEWS”
”
KAHANA FALLS OWNERS’ JOURNAL 2021, ISSUE 1
From the President
Dear Owners, picking up. We still have some distance to go
My wife and I were before hitting pre-pandemic levels, but the light at
gratified to be able to the end of the tunnel is in clear view.
visit Maui again in March. And when you return this year, you will notice
The island seemed off sparkling new bathrooms in the Falls Tower. The
limits during the worst of walk-in showers with rain glass are a welcome
the pandemic and even replacement to the previous tubs, and the floors,
though there were still counters, and bathroom fixtures provide a bright
travel restrictions in place, new look to the bathrooms.
we tested negative for Covid and were able to Owners will shortly receive notification of an offer
spend two weeks at Kahana Falls. We consider to spread out maintenance payments over a year
the resort our second home and were thrilled to instead of paying two larger amounts at the end
be back in our element. of the year. We anticipate that many owners will
Not surprisingly, local restaurants and merchants appreciate the convenience of monthly payments,
were happy to have visitors back. There’s no so be on the lookout for this new option.
doubt that the hiatus in tourism had a broad So be sure to take advantage of your week(s) this
negative effect on Maui’s (and Hawaii’s) economy, and next year. You will love being back in Maui
and the renewed tourism is sparking the local and at Kahana Falls.
economy’s recovery. Some restaurants and retail
Best Regards.
had closed, but most have been resilient and are
happily back in business. Dr. Jesse Arman
President, IOA and AOAO Boards
And since December, Kahana Falls is back in
business. Owners are returning and rentals are
PROTECT YOUR TRAVEL INVESTMENT
For as little as $65 your association and management have made CSA
timeshare protection available to protect your vacation(s) against the
unforeseen and unpredictable. For more information on this affordable
peace of mind, please visit www.tradingplaces.com/protectme
Manager’s Pipeline Armadillo grey Hi-macs
product, the showers in the
Aloha Kahana Falls Owners! basement bathrooms will be
fully retiled, and a permanent
Welcome back to the Manager’s Pipeline to find out
shower chair will be installed,
the most recent resort updates.
per ADA requirements. The
In late November, after being closed for 7 months, large majority of the work will
it was great to see many of the Kahana Falls team be done by the in-house team
return to work. Of course, knowing we would have which will save the association
a very limited number of Owners and Guests in the a significant amount of money but in doing so will
beginning, we were only able to bring back about also prolong the project.
half our staff. Those who returned, worked very
The Maui County required Sewer line clean out and
hard to get the resort prepared to open again. On
Double Check Detector Assembly replacement
opening day, we had only 1 guest check in. They
projects began in early January and took about 3
thought it was very cool that they had the entire
weeks to complete. During this project half of the
resort to themselves.
bougainvillea hedge and most of the ground cover
I would like to say thank you again to all the owners had to be removed. Once complete we decided to
who donated to the Kahana Falls Staff GoFundMe. remove the remainder of the bougainvillea hedge
It was an immensely appreciated surprise for our and replace it with colorful Thai Eldorado. We also
team during a difficult time. extended the new hedge an additional 15 feet to
Phase 1, Falls Tower 2-bedroom, bathroom remodel help hide the newly installed DCDA. The pothos
has been completed. The new bathroom remodels ground cover was replaced where it had been
are beautiful, modern, and user friendly. The new removed or damaged and extended around the new
cabinets have been raised to standard height and equipment as well.
have soft close latches. The toilets are low flow We had to replace our pool heater midway through
to save water. The bathroom fans are now on a the winter months, as our old one literally blew up
different light switch than the vanity and overhead early one morning. Unfortunately, the pool was not
lights, so you are able to turn them on only when heated for a few weeks while we waited for a new
you need them. The jacuzzi tubs were removed and one to be shipped to the island. I apologize to any
replaced with bright white stand up showers with a owners and guests who were here during that time.
clear rain glass door, which really opens the room
As always, we have many more projects in the
and gives it a bright high-end look. The flooring
works, both large and small, as we work to keep the
was replaced with 12” x 18” white granite patterned
resort up to our owners’ high standards.
luxury vinyl, which extends into the B unit living
space. Phase 2, Aloha Tower 1-bedroom, bathroom As things slowly return to normal around the world
remodel is schedule to begin in April 2022. and travel becomes easier, I hope to see a lot more
of our owners come back to visit us at beautiful
We plan to begin our Clubhouse bathroom remodel
Kahana Falls.
later this year. The look will follow that of the
unit bathrooms, with light neutral color tile on the Mahalo Nui Loa!
floors, the stalls will be in the same wood pattern Suzie Moore
as the cabinets in the units, the countertops in Resort General Manager
the Ohana room bathrooms will be in the same
TripAdvisor Ratings 2021 Board
Meeting Dates
Maui fun
“Kahana Falls is a wonderful little resort with a beautiful Wednesday, September 22, 2021
Committee/Budget Board Meeting
secluded garden and pool right across the street from a
beautiul public beach. The Maui Brewery restaurant is an easy Thursday, September 23, 2021
walk from the resort. McDonald’s and other restaurants are Committee/Budget Board Meeting
along the route to the brewery too. Our unit was nice and clean. Contact your board of directors at
Everything worked well as far as the appliances are concerned. board@kahanafalls.com
The bed was very comfortable too. We had a hotel unit so we For past board meeting minutes,
did not have a clothes washer and dryer in our unit. The resort please visit your Owners Corner at
has two washers and dryers for guests who stay with them to www.kahanafalls.com/owners
use for free. That was a wonderful surprise for us!” Owner Number: kahana/Zip Code: tpi
Perfect family resort
“Kahana Falls is the perfect resort for a family vacation. The
pool has 2 waterfalls surrounded by tropical greens. It is
located directly across the street from the beach. We saw
turtles and whales every day on our vacation at the beach,
minutes from our room.”
Who is staying at Kahana Falls?
January through March 2021 Contact
This graph is based on total available room nights:
Unoccupied Includes no-shows, late check-ins and early check-outs
Information
Owner Includes Owner or Guest-of-Owner usage
Rental Includes Owner and HOA rentals
Reminder
TPI Exchange Includes exchanges booked through Trading Have you moved recently? Please
Places International remember to update your mailing
RCI Exchange Includes exchanges booked through RCI address with Trading Places
Other Includes exchanges booked through other exchange International to ensure that you
companies receive important association mailers
and billing statements*
You can update your contact
Kahana Falls Occupancy Chart information directly by visiting
1/1/2021 to 3/31/2021
http://www.kahanafalls.com/
Total Unoccupied
changeofaddress
55%
Or call 866-889-9369 ext. 1
* Non-receipt of a statement does not
relieve you of your financial obligation
Owner assessments are due January 1 each
11%
year or 30 days after billing date.
Please reference the associations
Assessment, Billing and Collection
Bonus Week
Other Exg
0% policy for more information regarding
0%
Comp Rental
due dates, penalties etc.
0%
RCI
10%
7%
Payments can be made online at
II TPI
2% 15% www.kahanafalls.com/pay
3A Warm Welcome to the Newest Member of the Board Cindy Harper I am happy to help serve on the Kahana Falls Board of Directors. My background includes experience in forensic accounting, retirement services and most recently managing the reconstruction repairs to our condominium. My husband and I have been owners at Kahana Falls since the mid 1990s and love the property. I am now residing in the Fort Worth area of Texas and we love to travel. We have 2 sons, 3 grandchildren and 1 great grandchild. I have a Bachelor’ s Degree with a Major in Accounting and a Minor in Business Management. I also received a Master’s Degree with a Major in Marketing. I have spent over 40 years in various environments including manufacturing, retirement services and Project Management. As the Project Manager for our condominium repairs I worked with our construction team as well as all the residents to make the process as seamless as possible. The project came in under budget and lasted longer than the proposed timeline mainly due to working through the 2020 Covid pandemic. Scam Alert As owners at Kahana Falls, you probably have received phone calls or emails from people posing as agents from RCI, Interval, or timeshare resale companies. I get these calls weekly, and sometimes daily. Recently, I received a call from a very nice gentleman who said he was with RCI and that, as members, we receive “extra vacation getaways”. He explained that if we were not going to use them, we could allow RCI to sell them on our behalf to conference organizers and we could make $1,600 per week. I had no idea that this was even a possibility, and at $1,600 he had my attention. He said all we had to do was activate the extra vacation getaways first, and then deposit them into their inventory for resale. They were $399 per week to purchase and we had six weeks available, so we could make a guaranteed $9,600 with just an initial investment of $2,394. He was very congenial, understanding, and seemed like just a downright nice guy. He wasn’t. This scam, and others like them, have been going on for many years. Just like the callers saying your social security number has been suspended or the IRS is coming after you, these callers are just fishing for personal information, credit card numbers and people that believe their lies. I consider myself to be an intelligent person who doesn’t fall for things like this. I am constantly telling my elderly parents to not believe everything they hear and stop clicking on links in emails (they never listen). But I honestly was completely taken in by the caller who said he was with RCI. I believed him. Luckily, I told him I would need to talk to the husband first, to which he eagerly provided a call back number. It was only when I was telling my husband about the phone call and was listening to the words coming out of my mouth, that I realized I had almost been hoodwinked. A quick Google Search for “RCI extra vacation getaway scams” confirmed my suspicions. The moral of the story is to be wary of any company asking for money upfront. If you receive calls like these, many states have government agencies they can be reported to. If you feel you have been the victim of a phishing scam, you can file a report with Federal Trade Commission at www.ftc.gov. Please know that Kahana Falls and Trading Places International rarely, if ever, contact owners on the phone and only do so if they are responding to an inquiry. If you have questions, please call owner services for assistance. Terri Guest Secretary, IOA and AOAO Boards
Owner Services
25510 Commercentre Drive, Suite 100
Lake Forest, CA 92630 Aloha from your Kahana Falls Owner Services Department!
Mon. – Fri. 7:00 am – 6:00 p.m.; Sat. 8:00 am – 4:30 p.m. PT Are you ready to book some reservations? Our friendly agents
Write to board members c/o TPI at the above address. are ready to assist you!
If you haven’t already confirmed your plans for 2021 (or 2020!) –
please do so now! Call 866-889-9369 ext. 1 to speak with one of
our friendly and helpful Owner Services agents today. Or make
Kahana Falls Resort
your reservations online:
Front Desk: 808-669-1050 www.kahanafalls.com/reservationrequest
Resort Fax: 808-669-1848
Login with your Owner Number and Zip Code.
Email: kfr@tradingplaces.com
Website: www.kahanafalls.com Please note that reservations are not valid until they are
The Kahana Falls Resort disclaims any responsibility for
claims made or the performance of goods and services
confirmed in writing by Trading Places International.
advertised in this newsletter.
Can’t travel? We have options for you! Deposit your week today
OWNER SERVICES with Trading Places and receive a week of credit for exchange to
866-889-9369 ext. 1 | ownerservices@tradingplaces.com a variety of locations. Please call 866-889-9369 ext. 1 or email
• Book use time / Bank your week (TPI, RCI, II) ownerservices@tradingplaces.com for further assistance. If
• Inquire about your contract you wish to deposit a future week, please remember that the
• Learn booking rules
• Pay maintenance fees
association dues must be pre-paid for the year you wish to
Important Maintenance Fee Information deposit.
Regular association dues are billed annually and are due and payable
per your ABC policy. A statement is mailed to you as a courtesy; non-
We look forward to hearing from you soon!
receipt of a statement does not relieve you of your financial obligation. Your Owner Services Vacation Specialists
Pay Online at www.kahanafalls.com/pay
Questions about your Maintenance Fees or Assessment
Billings? Call the Accounting Department at 866-932-5200
ext. 7 or email billings@tradingplaces.com
EXCHANGE
866-889-9369 ext. 3 | exchange@tradingplaces.com
• Competitive exchange fees & great destinations
• ONLINE exchange option 24/7
www.tradingplaces.com/EXCHANGE
Tell Us Your Story!
TRAVEL & CRUISE
We’d love to hear from you. Will you share your comments and
866-889-9369 ext. 6 | travel@tradingplaces.com
• Air, car, hotel, cruise, and vacation packages vacation photos with us?
www.tradingplaces.com/TRAVEL CST # 1008862-10 Please send your story and fun and pretty (high-res)
vacation shots to Trading Places, c/o DRO Admin at 25510
RENTAL
Commercentre Drive, Suite 100, Lake Forest, CA 92630, or
866-889-9369 ext. 4 | rentals@tradingplaces.com email to DROAdmin@tradingplaces.com.
• List your KFR unit for rent
• Rent additional nights at KFR, or other TPI resorts
www.tradingplaces.com/RENTALS
• Up to 70% off last-minute vacation rentals
www.tradingplaces.com/HOTDEALS
PROPERTY MANAGEMENT
As your management company, Trading Places is dedicated to making
your property the best it can be. Please feel free to contact us at any time.
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