Best Practice Principles - for Providers of Shareholder Voting Research & Analysis
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Best Practice Principles for Providers of Shareholder Voting Research & Analysis Developed By: The Best Practice Principles Group Under the Chairmanship of Dr. Zetzsche Web: www.bppgrp.info Email: committee@bppgrp.info Publication Date: March12014
Contents Part One: Introduction page 3 ESMA’s Call for Industry Self-Regulation page 3 Public Consultation 2013 page 5 Ongoing Monitoring page 5 The Best Practice Principles page 6 Background page 6 Investor Codes page 6 Comply or Explain page 7 Application of the Principles page 8 Introduction to the Principles page 8 Scope & Definition page 9 Part Two: The Three Best Practice Principles page 11 Principle One Service Quality pages 12-15 Principle Two Conflicts-of-Interest Management pages 16-17 Principle Three Communications Policy pages 18-19 Appendix 1 Charter Signatories page 20 2 Best Practice Principles for Shareholder Voting Research & Analysis
Part One: Following publication of the ESMA Final Report, a number of industry members Introduction formed the Best Practice Principles ESMA’s Call for Industry Self-Regulation Group (“BPPG”) to develop a set of Over the course of 2011, the European Best Practice Principles for Providers of Securities and Markets Authority Shareholder Voting Research & (“ESMA”) collected evidence from a Analysis (“Principles”), which variety of stakeholder groups with a signatories to the Principles view to understanding the state and (“signatories”) should adopt on a structure of the market for shareholder comply-or-explain basis. voting research, suppliers’ The Principles are designed to help methodologies and on possible clients and stakeholders understand: European policy options. In March The nature and character of 2012, ESMA published a consultation shareholder voting research and paper: ‘An Overview of the Proxy analysis services; Advisory Industry. Considerations on Possible Policy Options1’, seeking The standards of conduct that further input from market participants. underpin those services; and, In the ‘ESMA Final Report and How signatories to the Principles Feedback Statement on the interact with other market Consultation Regarding the Role of the participants. Proxy Advisory Industry’ (“ESMA Final The Principles are intended to Report”), published 19 February 2013, complement applicable legislation, ESMA concluded that: regulation and other soft-law “(I)t has not been provided with clear instruments. evidence of market failure in relation to The BPPG comprises the following how proxy advisors interact with investors and issuers. On this basis, ESMA currently members: considers that the introduction of binding Glass, Lewis & Co. measures would not be justified. However, based on its analysis and the inputs from Institutional Shareholder Services Inc. market participants, ESMA considers that IVOX GmbH there are several areas, in particular relating to transparency and disclosure, Manifest Information Services Ltd where a coordinated effort of the proxy advisory industry would foster greater PIRC Ltd understanding and assurance among other Proxinvest stakeholders in terms of what these can rightfully expect from proxy advisors. Such understanding and assurance will help to keep attention focused where it belongs, namely on how investors and issuers can, from their respective roles foster effective stewardship and robust corporate _______________________________ governance, and ensure efficient markets. 1 Consequently, ESMA considers that the ESMA 2012 Discussion Paper - An Overview of the 1 Proxy Advisory Industry. Considerations on Possible ESMA 2012 Consultation appropriate approach toPaper be taken at this http://www.esma.europa.eu/content/Advice- Policy Options. discussion-paper-Proxy-Advisorsthe proxy point in time is to encourage 2 ESMA recommends EU Code of Conduct for proxy advisory industry to develop its own Code advisor industry: (Page 3 of the final report). of Conduct.2 3
The BPPG is led by an independent chairman, Prof. Dr. Dirk Andreas Zetzsche, LL.M. (Toronto), who is a professor of law and holds the Propter Homines Chair for Banking and Securities Law at the University of Liechtenstein. He is also one of the directors of the Center for Business and Corporate Law at Heinrich Heine University in Düsseldorf Prof. Zetzsche was selected by the BPPG after a public call for interest in the post and is independent from both the BPPG and ESMA. Prof. Zetzsche has no industry affiliations but extensive practical and academic experience with both shareholder voting and institutional investments. Whilst ESMA provided Prof. Zetzsche with logistical support, including granting him a daily allowance of 150 EUR per meeting attended and reimbursing his travel and accommodation costs in connection with meetings, ESMA was not involved in the drafting of the Principles. Prof. Zetzsche undertook the role of BPPG Chair because of his interest in shareholder stewardship and fostering transparency of the voting process. While the Chair fulfilled an advisory and coordinating function, he did not interfere with the fundamental decisions with regard to the Principles; these decisions were made exclusively by the industry members of the BPPG. The BPPG operates an independent website (http://bppgrp.info) which is a central location for copies of the Principles together with any consultation-related materials. 4 Best Practice Principles for Shareholder Voting Research & Analysis
Public Consultation 2013 Ongoing Monitoring To refine the Principles and finalise the The BPPG will perform on-going publication process, the BPPG sought monitoring of the implementation of feedback from potential signatories, the Principles and will review the institutional investors, issuers and Principles and Guidance no later than other stakeholders during Q4 20133. two years following their launch. The BPPG received 46 responses to its consultation. ESMA will perform a separate review of the implementation of the Principles The BPPG reflected upon the responses and their monitoring by the BPPG at to a variety of topical questions, the beginning of 2016. including: How the Principles could improve communication with stakeholders; How stakeholders could better understand the way signatories operate and the services they provide; Views on the proposed key Principles and related Guidance; and, Views on the governance of the Principles including, the transparency of the process and possible further development of the initiative. Following a detailed review of the feedback, a number of amendments were made to the initial draft proposals. The following pages reflect the results of the feedback and consultation process. ______________________ 3 BPPGRP Consultation Responses 5
Part Two: The Best Practice Principles Investor Codes AFG: Recommendations de Background l’Association Française de Gestion (FR) The charter signatories (see BVI: Bundesverband Investment and Appendix 1) of the Best Practice Asset Management Rules of Good Principles for Shareholder Voting Conduct (DE) Research & Analysis Providers Code for Responsible Investing in (“Principles”) have prepared and South Africa (“CRISA”) (ZA) adopted the following Principles in relation to their services associated EFAMA: European Fund and Asset with the provision of shareholder Management Association Code for voting research and analysis. External Governance (EU) In addition to promoting the integrity Eumedion: Eumedion Best Practices and efficiency of processes and for Engaged Ownership (NL) controls related to the provision of FRC: The UK Stewardship Code such services, the Principles are (September 2012), published by the intended to foster greater Financial Reporting Council (UK) understanding of the role of service providers in the voting decisions made ICGN: International Corporate by institutional investors (i.e., asset Governance Network Statement of owners and fund managers). Principles on Institutional Shareholder Responsibilities (Global) New signatories beyond members of the BPPG are encouraged to adopt the Lignes Directrices pour les Principles. Investisseurs Institutionnels (Economiesuisse and other Swiss In developing the Principles, the BPPG organisations) (CH) drew upon on a number of publicly available sources, including but not OECD: Organisation for Economic limited to: and Co-operation and Development Principles of Corporate Governance Regulatory Consultation (Global) ESMA Final Report and Feedback PRI: Principles for Responsible Statement on the Consultation Investment (Global) Regarding the Role of the Proxy Advisory Industry (19 February 2013) 6 Best Practice Principles for Shareholder Voting Research & Analysis
Financial Markets Comply or Explain Participants Not all Signatories offer the same AMF : Recommendation No 2011-06 services in the same way. For this of 18 March 2011 in respect of proxy reason, the Principles operate on a voting agencies issued by the Autorités “comply-or-explain” framework. This des Marchés Financiers (FR) enables each signatory to explain how the Principles relate to their specific CFA: Code of Ethics and Standards circumstances and business model. of Professional Conduct and Research The Principles are therefore not a rigid Objectivity Standards (Global) set of rules; rather they consist of IIA: Institute of Internal Auditors’ three main Principles and International Standards for the accompanying Guidance. Professional Practice of Internal Auditing (Standards) 1300 Series Regarding The Principles are the core of this Quality Assurance and Improvement document and the way in which they Programs (Global) are applied should be the central question for each signatory as it determines how to operate according to the Principles. The Guidance recommends how the Principles are applied. Signatories that choose not to comply with one of the Principles, or not to follow the Guidance, should deliver meaningful, relevant and detailed explanations that enable the reader to understand their approach. The explanations should be substantiated and adapted to the signatory’s particular situation and should convincingly indicate why a specific aspect justifies an exemption. The explanations provided should state what alternative provisions have been made, if applicable. If a signatory intends to comply at a later stage with a measure from which it has provisionally deviated, it should state when this temporary situation will come to an end. 7
Application of the Principles Introduction to the Principles Signatories to the Principles should Investors have a number of important publish a link to their Statement of ownership rights, one of which is the Compliance with the Best Practice right to vote at company meetings. Principles (“Statement”), via the Voting is a key right of investors, whose BPPG’s independent website. effective discharge may also be a fiduciary responsibility. If they so choose, signatories may wish to issue their statements via other As with many other parts of the publicly accessible sources. investment process, investors need Furthermore, ESMA has agreed to access to information and display on its website a list of entities administration tools that support them that have advised ESMA that they are in the discharge of their signatories to the Principles together responsibilities. with a link to the independent BPPG Signatories provide a range of website. professional services designed to assist The Statement should: investors in the discharge of their rights and responsibilities. In the spirit Describe in a meaningful way how of the comply-or-explain framework, signatories apply the Principles and the Principles set forth here are related Guidance; designed to facilitate transparency and Disclose any specific information assist signatories’ conduct in set out in the supporting Guidance; discharging their responsibilities and, toward clients. Where any of the Principles have These Principles have been developed not been applied or relevant with the following considerations in information has not been disclosed, mind: provide a reasoned explanation as The services are an efficient way of to why. managing the logistical complexities Signatories should review their associated with analysing and Statement from time to time (at least interpreting company disclosures, as annually) and update it as appropriate well as ensuring and managing the to reflect current practice and material operational aspects of shareholder changes. voting. Clients may use one or more services that support and complement their own in-house research activities; Clients may, themselves, be subject to a variety of rules and regulations in relation to asset ownership and oversight; 8 Best Practice Principles for Shareholder Voting Research & Analysis
Signatories’ underlying clients are Shareholder Voting Research responsible for their own compliance procedures; & Analysis Signatories analyse the corporate Signatories operate within the disclosures of listed companies with a framework provided by applicable view to informing investors’ voting law, including those governing decisions. Services include the company law, contract law and provision of research, advice or voting client confidentiality, as well as recommendations, that relate securities laws associated with specifically to the exercise of voting market abuse and insider trading; rights. and, The services may exhibit one or more Nothing in these Principles is a of the following characteristics: substitute for adherence to relevant laws and market regulations. Data and analysis Irrespective of the type of services used to Company-specific research, advice support ownership and voting activities, or opinions the ultimate responsibility to monitor ESG Ratings4 investments and make voting decisions lies with investors; use of third-party services Policy guidance such as those provided by signatories does not shift this responsibility. Voting recommendations Alerts, bulletins and newsletters Stakeholders wishing to understand how an institutional investor discharges its Depending on the services subscribed stewardship or ownership responsibilities to, the services may yield different should consult relevant disclosures of the results for different clients. This is investor to understand its approach. because governance and ownership policies and preferences will vary from organisation to organisation. Scope & Definitions To better understand the relevance Unless otherwise stated or disclosed and application of the Principles, it is signatories do not act on behalf of any particular shareholder or group of important to understand the different shareholders that is trying to influence types of services the signatories how other shareholders vote. Similarly, provide. signatories do not act on behalf of an issuer that is trying to secure votes from The key objective of the its shareholders. signatories is to support institutional investors in the exercise of their ownership rights and responsibilities through the provision of value-added services. Services may be provided on a commercial, not-for-profit or membership basis. ____________________ 4 Per para (20) Regulation (EC) No 1060/2009 “ESG Ratings” do not constitute Credit Ratings. 9
Additional Services Engagement & Governance In addition to shareholder voting Overlay Services research and analysis services, Engagement services are defined as signatories may also provide other undertaking contact and engagement services, such as vote agency and/or with issuers on behalf of an investor or engagement and governance overlay group of investors with a view to services. asking the company in question to Vote Agency amend aspects of its governance. Overlay services are defined as the A voting agent provides shareholder provision of fully outsourced vote execution services, whereby the governance engagement and voting voting agent is responsible for some or services to institutional investors. all of the logistical and operational activities associated with transmitting Vote agency, engagement and instructions from the institutional governance overlay service providers investor to the company meeting, as may provide shareholder voting well as record-keeping and reporting research and analysis as part of their activities. service. Where this is the case, the provisions of these Principles apply to Votes may be transmitted to the the shareholder voting research and meeting directly (including personal analysis services they offer, either on a attendance) or through a chain of standalone basis or in conjunction with operational intermediaries, depending other services. on regulatory or market specificities in each relevant jurisdiction. The particularities of vote agency and engagement services are not Unless otherwise stated or disclosed, addressed by these Principles. signatories act under the direct instruction of their clients and do not cast votes without their authority. 10 Best Practice Principles for Shareholder Voting Research & Analysis
Part Two: The Best Practice Principles Principle One: Service Quality Signatories provide services that are delivered in accordance with agreed client specifications. Signatories should have and publicly disclose their research methodology and, if applicable, “house” voting policies. Principle Two: Conflicts-of-Interest Management Signatories should have and publicly disclose a conflicts-of-interest policy that details their procedures for addressing potential or actual conflicts- -of-interest that may arise in connection with the provision of services. The Principles are supported by Principle Three: Guidance that explains the background, relevance and Communications Policy application of the Principles. Signatories should have and publicly The comply-or-explain disclose their policy (or policies) for framework applies to both the communication with issuers, Principles and the Guidance. shareholder proponents, other Unless otherwise stated, all stakeholders, media and the public. policies should be disclosed on the signatory’s website or made available on request. 11
Principle One: Signatories should be able to demonstrate to their clients that Service Quality their reports, analyses, guidance Signatories provide services that are and/or recommendations are delivered in accordance with agreed prepared to a standard that can be client specifications. substantiated as reasonable and adequate. Signatories should have and publicly disclose their research methodology Signatories should have systems and, if applicable, “house” voting and controls in place so that they policies. can reasonably ensure the reliability of the information used Guidance in the research process. Signatories cannot be responsible Introduction for disclosures published by issuers or shareholder resolution Signatories should explain how proponents that are the subject of they organise their activities to their research. ensure that research is developed in accordance with a stated Signatories should maintain research methodology and voting records of the sources of data used policies. for the provision of services to clients (to the extent legally or Signatories should describe what contractually possible). reasonable efforts they make to ensure their research and analysis Signatories should implement are independent and free from proportionate organisational inappropriate bias or undue features to achieve adequate influence. verification or double-checking of the quality of research that is Responsibilities to Clients provided. These may include: A signatory’s primary responsibility is Issuer fact-checking to provide services to clients in IT-based consistency check accordance with agreed specifications. Four-eyes principle (i.e. reports Clients are the ultimate and legitimate reviewed by an appropriate judges of the quality of shareholder second person) voting research and analysis and other Review by senior analyst services they subscribe to from signatories. Review by governance committee Quality of Research Review by senior management Shareholder voting research and and/or executives. analysis should be relevant, Signatories should be transparent accurate and reviewed by regarding the research information appropriate personnel prior to provided to clients, including, publication. when applicable, dialogue with issuers or shareholder proponents 12 Best Practice Principles for Shareholder Voting Research & Analysis
(see Principle 3). To that end, case, they may contract with a signatories should make signatory to receive services based reasonable efforts to ensure that on their own voting policies. use, inclusion or reproduction of Shareholders may subscribe to external private information be shareholder voting research and duly referenced, so clients can analysis services based on a assess to what degree third-party signatory’s proprietary or “house” input plays a role in the services voting policies and subsequently they use. decide on the extent to which they incorporate that research and Research Methodology analysis into their own assessment Signatories should have and disclose a and decision-making process. written research methodology that comprises the following essential features: Whether shareholders use a signatory’s “house” or “custom” voting policies, they The general approach that leads to are always responsible for and entitled the generation of research; to exercising their own judgement when The information sources used; determining their final voting decisions. The extent to which local conditions and customs are taken into account; Signatory Policies The extent to which custom or Signatories may provide house voting policies or guidelines shareholder voting research and may be applied; and, analysis services based on house voting policies or guidelines. The systems and controls deployed These voting policies typically to reasonably ensure the reliability consist of high-level corporate of the use of information in the governance principles against research process, and the which the governance limitations thereof. arrangements and general meeting In making such disclosure, signatories resolutions of listed companies are do not need to provide information assessed. that could harm the signatory’s Signatories should disclose legitimate business interests, including, whether they have developed but not limited to, intellectual house-voting policies. If so, they property. should disclose these policies, including, but not limited to, the Voting Policies or Guidelines extent to which local standards, guidelines and market practices Shareholder Policies are taken into account Shareholders may assess investee (if at all) and the extent to which companies’ governance issuer explanations on deviations arrangements and make voting from comply-or-explain corporate decisions based on their own view governance codes are taken into or “custom” voting policy. In this account. Signatories should 13
indicate whether the scope of their research includes corporate Whether services are provided on a “custom” or “house” voting policy basis, transactions and/or environmental clients expect signatories to exercise and social matters (“ESG” or their independent professional “Sustainability”). judgement when delivering shareholder Each signatory will have its own voting research and analysis. approach to voting policy development and review, which may include one or more of the Employee Qualification & following approaches: Training Client review A signatory’s employees should have Public consultations the education, skills, competence and experience that are appropriate for One-on-One/Face-to-Face their positions. Signatories should discussions make reasonable efforts to ensure Academic literature review their staffs are trained on the relevance and importance of their Guideline exposure drafts activities and on how they contribute Group discussions/webinars to service delivery. Discussions at industry Where a signatory outsources any conferences process that could affect service quality, the signatory should exercise Signatories should explain how control over such processes. The type their voting policies are developed and extent of control applied to these and updated. They should explain outsourced processes should be clearly whether and how they incorporate explained. feedback into the development of voting policies. They should Signatories should disclose their disclose the timing of their policy operational arrangements for the updates and policies. provision of services, including, for example, qualifications of staff, Signatories are not responsible for organisation of production processes, disclosing client corporate etc. governance policies or voting guidelines and may have Timeliness contractual obligations that preclude them from discussing any Signatories have a responsibility to aspect of their client relationships, provide clients with adequate and voting guidelines or intentions. timely services, subject to the availability of source information from A signatory’s voting guidelines do issuers and shareholder resolution not need to include information proponents, as well as intermediary that could harm the signatory’s constraints (for example, vote legitimate business interests, deadlines and intermediary cut-offs). including, but not limited to, intellectual property. 14 Best Practice Principles for Shareholder Voting Research & Analysis
Signatories should make reasonable Signatories should provide clients with efforts to use the most up-to-date a framework that enables them to fulfil information available when delivering their due-diligence requirements. The their services. framework could include the following: Site visits; Complaints & Feedback Interaction with research Management teams; Signatories should have and disclose Information on quality controls their policies for managing and that govern the research responding to complaints, comments development process; or feedback about their services. Information on the qualifications and experience of Client & Supplier the signatory’s staff; and, Understanding Information on how the The operational aspects of service research framework has been delivery will generally form the basis of or will be applied and on which the service agreement between assumptions the research signatories and their clients. output has been based. Signatories should notify clients of the Client Disclosure Facilitation scope of the services provided, as well as any known or potential limitations Signatories recognise that institutional or conditions that should be taken into investors may be subject to disclosure account in the use of signatory requirements of the use made, if any, services. of shareholder voting research and analysis services. Limitations may include: Signatories should be willing to assist Data availability issues, as not clients, upon their request, with all markets require the same disclosure relating to the clients’ level of detail in disclosure; discharge of stewardship Missing, inaccurate or responsibilities. This disclosure could incomplete documents or include information on how an disclosures, such as from institutional investor client uses a issuers or shareholder signatory’s services; the public proponents; identification of a signatory; and information on the scope of services Reliance on third parties that offered by a signatory, among other are beyond the control of the things. signatory; and, Inconsistencies and irregularities of information provided by intermediaries in the ownership chain, such as agenda information, vote deadlines, blocking procedures, etc. 15
Principle Two: How signatories communicate their conflicts-of-interest policy Conflicts-of-Interest and train employees in the Management operation of that policy; and, Signatories should have and publicly disclose a How conflicts will be managed. conflicts-of-interest policy that details their procedures for addressing potential or actual Possible Conflicts for conflicts-of-interest that may arise in Consideration connection with the provision of services. Signatories should consider how the Guidance following non-exhaustive list of potential conflicts may materially Introduction impact their operations and how these potential conflicts may be addressed: The possibility for conflicts-of-interest can arise in all businesses. While A signatory’s ownership or conflicts cannot always be eliminated, shareholder base/structure, they can be managed and mitigated. such as when a signatory is owned by an investor that owns The overriding objective of this shares in companies under principle is to ensure, as far as coverage or when the investor reasonably possible, that research and is owned by an issuer under business conduct are independent, fair, coverage; clear, not misleading and free from possible bias or undue influence. A signatory’s employee activities, such as board With this in mind, signatories should memberships, stock ownership, make full and timely disclosure of etc.; potential conflicts that could reasonably be expected to impair their Investor-client influence on the independence or interfere with their signatories, such as when an duty to clients. investor who is a client of the service provider is a Conflicts-of-Interest Policy shareholder proponent or is a dissident shareholder in a proxy Signatories should have and disclose a contest; conflicts-of-interest policy that explains: Issuer-client influence on the signatories, such as when The existence of potential signatories provide consulting material conflicts; services to companies under How and when potential coverage for research; and, material conflicts will be Influence of other investor disclosed to clients (for example clients. on a website, contained within research reports, email bulletins, etc.); 16 Best Practice Principles for Shareholder Voting Research & Analysis
Conflict Management & Mitigation Conflict management and mitigation procedures should include one or more of the following approaches: Transparent policies and procedures Code of ethics Division of labour Employee recusal Fire walls/IT systems and controls Information barriers and ring-fencing Independent oversight committees Physical employee separation Separate reporting streams Conflict Disclosure If a signatory becomes aware of a material conflict of interest that cannot be effectively managed, the signatory should: Disclose the conflict to the relevant client(s) without undue delay before or at the same time the service is delivered, subject to contractual arrangements; and, Manage the conflict as further detailed in the signatory’s conflicts-of-interest policy. 17
Principle Three: The circumstances under which such dialogue could occur; Communications Policy How signatories verify the Signatories should have and publicly information used in their disclose their policy (or policies) for analysis; communication with issuers, shareholder proponents, other Whether and how issuers are stakeholders, media and the public. provided with a mechanism to review research reports or data Guidance used to develop research reports prior to publication to clients; Introduction Procedures for avoiding receipt Signatories should explain their of privileged, non-public approach to communication with information and, in cases where issuers, shareholder proponents, other such information is received, stakeholders, media and the public. procedures for managing such It is for signatories to choose whether information; or not to engage in dialogue and in If/how signatories what format. communicate during the voting If signatories choose to have such a period (defined as the period dialogue, it is up to them to determine from release of the agenda until the objectives, timing, frequency and the general meeting); format of this dialogue. What steps are taken to protect Comments and statements in the press signatories and their employees or public forums may have a significant from undue pressure or impact and, as such, should be retaliatory actions arising from properly managed. the delivery of service Dialogue with Issuers, Dialogue with Media & the Shareholder Proponents & Public Other Stakeholders Signatories reserve the right to Signatories should have a policy (or respond to general media enquiries policies) for dialogue with issuers, about the nature of their services and shareholder proponents, other about the companies or issues they stakeholders and their advisors. cover. However, signatories should have and disclose a policy (or policies) To the extent dialogue has taken place, for communication with the media and signatories should communicate to the public. This policy should include, clients in their research reports the at minimum, the following nature of the dialogue, which may also considerations: include informing clients of the outcome of that dialogue. Which of the signatory’s employees are permitted to The policy should cover issues make comments to the media; including, but not limited to: and, 18 Best Practice Principles for Shareholder Voting Research & Analysis
The signatory’s policy toward the publication of public recommendations (if made) on any particular resolution prior to the publication of their reports to clients. Exceptions to this policy should be explained. It should be noted that signatories cannot be held responsible for the unauthorised use or re-use of their materials. At all times, signatories should observe applicable laws or regulations regarding libel, slander, market abuse, insider trading, distribution of material non-public information, etc. 19
Appendix I: Charter Signatories The BPPG and Charter Signatories of the Best Practice Principles for Shareholder Voting Research & Analysis Providers are: Glass, Lewis & Co. Institutional Shareholder Services Inc. IVOX GmbH Manifest Information Services Ltd PIRC Ltd Proxinvest 20 Best Practice Principles for Shareholder Voting Research & Analysis
© Copyright 2014 The Best Practice Principles Group Under the Chairmanship of Dr. Zetzsche Web: www.bppgrp.info Email: committee@bppgrp.info 21
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