Bladen County, North Carolina Strategic Plan: 2022-2032 - Presented by: Board Docs

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Bladen County, North Carolina Strategic Plan: 2022-2032 - Presented by: Board Docs
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1 | Bladen County, North Carolina Strategic Plan: 2022-2032
Bladen County, North Carolina Strategic Plan: 2022-2032 - Presented by: Board Docs
2 | Bladen County, North Carolina Strategic Plan: 2022-2032
Bladen County, North Carolina Strategic Plan: 2022-2032 - Presented by: Board Docs
Strategic Plan At-A-Glance
Vision
Bladen County will be a safe, welcoming community known for our outdoor amenities and growing,
rural atmosphere. We promote a vibrant economy, healthy and active lifestyles, and nurture a love
of lifelong learning for all our diverse residents.

Mission
Bladen County is dedicated to providing customer focused county services efficiently and
responsibly.

Values

   •   Safety: Being proactive in our efforts to insure safe work environments.
   •   Integrity: Being honest, trustworthy, and forthright.
   •   Respect: Valuing people and treating them in a professional manner.
   •   Communication: Providing useful information in an effort to encourage and foster
       community involvement.
   •   Punctuality and Timeliness: Being prompt in daily activities and service to customers.
   •   Reliability: Consistently providing high quality services.
   •   Accountability: Being responsible stewards of public resources.

Focus Areas and Vision Statements
Bladen County’s Strategic Plan contains six focus areas with vision statements and top priorities for
each area.

                               Focus Area and Goal Statements

                        Environment and Agriculture
                        Bladen will be a vibrant agriculture, forestry, and outdoor recreation
                        community for all by educating our residents, encouraging greater
                        economic development, and promoting sustainable practices.

                        Healthy Community
                        Bladen County will become a healthy community through
                        empowering citizens to lead life-long, healthy, active lifestyles by
                        providing access to comprehensive, quality health care, and related
                        resources.

3 | Bladen County, North Carolina Strategic Plan: 2022-2032
Bladen County, North Carolina Strategic Plan: 2022-2032 - Presented by: Board Docs
Quality Education
                     Bladen County will commit to using all resources and stakeholders to
                     engage all of our residents in order to foster the love of learning,
                     encourage the exploration of different pathways toward college
                     and/or career, and include personal development as life-long learners
                     and productive citizens through our educational agencies.

                     Prosperous Economy
                     Bladen County will become a growing community with a diverse
                     economy and workforce that attracts and grows businesses and
                     industries while promoting a welcoming environment for all people to
                     live, work, and play.

                     Safe and Prepared Community
                     Bladen County will continue to grow, adapt, and evolve Fire, EMS, and
                     Law Enforcement services to provide the highest level of service and
                     protection to citizens by working in cooperation with communities to
                     proactively identify and address areas of need.

                     Community Infrastructure, Housing, and Transit
                     Bladen County will be a small but vibrant diverse rural community
                     that utilizes innovative techniques along with collaborative
                     partnerships and boasts the infrastructure required to sustain
                     Industrial, Commercial and Residential growth.

4 | Bladen County, North Carolina Strategic Plan: 2022-2032
Bladen County, North Carolina Strategic Plan: 2022-2032 - Presented by: Board Docs
Creating the Strategic Plan
The Bladen County Board of Commissioners and staff jointly developed the strategic plan from May
2021—February 2022. The following timeline depicts the strategic planning process:

   •   May and June 2021: Board of Commissioners and Staff Kick-Off Sessions
   •   July 2021: Board of Commissioners Planning Retreat
   •   August 2021: Workgroup Kick-Off Session
   •   September-November 2021: Workgroup Planning Meetings
   •   October 2021: Citizen Café Engagement Sessions
   •   October-November 2021: Citizen Engagement Survey
   •   December 2021: Board of Commissioners Planning Retreat and Workgroup Presentations
   •   December 2021-January 2022: Draft the Strategic Plan
   •   January 2022: Board of Commissioners Strategic Plan Review Session
   •   February 2022: Finalize and Adopt the Strategic Plan

Why Think Strategically?

The Bladen County Strategic Plan is the County’s overall guiding framework for activities
and operations moving forward. Strategic planning provides clarity, direction, and focus, with a
forward-looking emphasis. This plan clearly communicates the message of “who we are and what
we want our County to be in the future.” The strategic plan identifies organizational priorities and
subsequent objectives to successfully meet these goals.

The purpose of the Strategic Plan is to:
   1. Set the focus for the County (establish priorities)
   2. Define the County’s actions and investments; and
   3. Direct the achievement of short-term and long-term goals

The Strategic Plan will be used to:
   1. Focus the County’s organizational efforts and resources
   2. Set priorities for annual retreats and staff work plans
   3. Evaluate progress toward achieving its vision
   4. Assess/adjust the County’s direction in response to our changing environment
   5. Serve as a decision-making filter for the consideration of legislative actions

To develop this plan, County leadership consulted employees, citizens, and business leaders for
guidance into the future direction of Bladen County. Robust input was received from a myriad of
community stakeholders. Feedback was received through various avenues including,
workgroups, community forums, online survey responses, as well as meeting with the elected
officials. The executive summary of the stakeholder input efforts in included as Appendix Item
Three. The current plan reflects the cumulative ambitions and expectations of these stakeholders.

The resulting Bladen County Strategic Plan outlines six primary focus areas. These areas represent
the foundational elements that all stakeholders identified as crucial for our community’s successful
development. Each focus area was further defined to include primary priorities. These priorities
are activities to ensure successful achievement of the broader focus areas.

5 | Bladen County, North Carolina Strategic Plan: 2022-2032
Bladen County, North Carolina Strategic Plan: 2022-2032 - Presented by: Board Docs
Implementation

The Board of Commissioners will endeavor to successfully implement the Bladen County
Strategic Plan. The Board will use the plan to guide its decision-making to ensure that their
decisions are aligned with the priorities laid out in the plan. The County Manager has the overall
responsibility for implementing the plan and will work in conjunction with the county staff to
achieve results envisioned by Board and the community. The success of the strategic plan requires
the collaboration and support of the entire community, including other governments, educational,
health, and safety institutions, private businesses, non-profits, residents, and employees. The Board
and the Manager will develop and nurture partnerships with the community to successfully
implement the plan.

Oversight and monitoring of the plan will be essential in order to maintain momentum and focus.
The Board will consider the following activities to oversee the plan:
   • The Board may assign individual Commissioners as a liaison to support the implementation
       of specific initiatives.
   • Creation of one or more strategic plan advisory boards. The workgroups have demonstrated
       the success and importance of community involvement in the strategic plan.
   • An annual strategic planning retreat for the Board to review progress and work in
       conjunction with the County Manager and staff to recommend projects, programs, or
       initiatives that advance the strategic plan.
   • Regular progress reports to apprise the Board on the status of strategic plan efforts.
   • Regular performance measure updates to help the Board understand how the impacts of
       their decisions influence the results they are trying to achieve.
   • Individuals will be assigned accountability and timelines for specific activities. Performance
       appraisals for those individuals will consider annual progress made.

Handling Emerging Issues

As the strategic plan is intended to be a living document, the Board will be prepared to adhere to
established priorities while being prepared for emergent issues at the same time. The staff and
Board will add new priorities to the plan and adjust timelines of existing work to accommodate the
additional workload. The Board and staff will apply the following criteria to reevaluate priorities
that should be considered outside of the strategic plan and/or annual budget process. While it is
unlikely that any issue will meet all of the criteria, the decision filters will help Board and staff
evaluate emerging opportunities. The criteria include:

   •   Alignment with Strategic Plan (or other adopted plans)
   •   Cost / Available Funding
   •   Opportunity; Urgency / Timing
   •   Level of Community Support or Demand
   •   Return on Investment
   •   Capitalizing on Strengths and Addressing our Weaknesses

6 | Bladen County, North Carolina Strategic Plan: 2022-2032
Bladen County’s Strategic Plan
Vision, Mission, and Values
The Bladen County Board of Commissioners developed a new vision statement to accompany the
county’s values. Additionally, the Board decided to move the previous vision statement as a
county’s mission statement.

The vision statement is a “big picture” statement of what Bladen County would like the community
to be in the future. The mission statement describes why Bladen County exists and how the county
will achieve its vision. The values are the core principles that define Bladen County’s management
style and guide staff, leadership, and Board behavior. The vision and mission statements will guide
the work of Bladen County, ensuring that all activities it undertakes will help achieve the vision.

Vision:
Bladen County is a safe, welcoming community known for our outdoor amenities and growing,
rural atmosphere. We promote a vibrant economy, healthy and active lifestyles, and nurture a love
of lifelong learning for all our diverse residents.

Mission:
Bladen County is dedicated to providing customer focused county services efficiently and
responsibly.

Values:
   • Safety: Being proactive in our efforts to insure safe work environments.
   • Integrity: Being honest, trustworthy, and forthright.

7 | Bladen County, North Carolina Strategic Plan: 2022-2032
•   Respect: Valuing people and treating them in a professional manner.
   •   Communication: Providing useful information in an effort to encourage and foster
       community involvement.
   •   Punctuality and Timeliness: Being prompt in daily activities and service to customers.
   •   Reliability: Consistently providing high quality services.
   •   Accountability: Being responsible stewards of public resources.

Focus Areas, Priorities, and Performance Measures
The strategic plan includes six focus areas—environment and agriculture, healthy community,
quality education, prosperous economy, safe and prepared community, and community
infrastructure, housing, and transit. The following information describes the goal statement of each
focus area, the priorities, and performance measures.

Appendix Item One includes sample tactics Bladen County can purse to achieve the outlined focus
area goals.

Environment and Agriculture

                         Bladen County will be a vibrant agriculture, forestry, and outdoor
                         recreation community for all by educating our residents,
                         encouraging greater economic development, and promoting
                         sustainable practices.

Priorities
   •   Educate and encourage young people about the employment opportunities in agriculture,
       forestry and the environment.
   •   Promote, educate, and connect minority and Veteran farmers to programs and resources.
   •   Focus on practices that make agriculture and forestry industries profitable and
       economically and environmentally sustainable.
   •   Research and encourage practices to build the infrastructure to support and recruit
       businesses for agriculture, forestry and the environment (i.e. ag and forestry supplies and
       equipment).
   •   Expand marketing and outreach to citizens and farmers so they are aware of the importance
       of agriculture and forestry to the Bladen County economy.

Performance Measures
   •   High, national rankings in environment and agriculture compared to other similarly sized
       counties
   •   Decreased average age of farmers

8 | Bladen County, North Carolina Strategic Plan: 2022-2032
Healthy Community
                        Bladen County will become a healthy community through
                        empowering citizens to lead life-long, healthy, active lifestyles by
                        providing access to comprehensive, quality health care, and
                        related resources.

Priorities
    •   Utilize a mobile unit with health department nurses, student nurses, and community
        paramedics to provide clinics, community events, outreach, and prevention to county
        residents; additionally, utilize the mobile unit for disaster response.
    •   Plan for a multigenerational community center to include adult daycare; provide routine,
        scheduled transportation from and to the community center to reach all areas of the county.
    •   Plan for a comprehensive health campus—for all insured and uninsured—to include mental
        and behavioral health, public health, Department of Aging and Social Services, and
        recreational services.
    •   Plan for a new county hospital with improved access to care and expanded health care
        specialties.
    •   Expand recreational areas, parks, and walking trails throughout the county.
    •   Assure all residents have access to health insurance.
    •   Improve the coordination and leadership on all health-related issues for the county.

Performance Measures
    •   Improved statewide rankings in health outcomes and health factors
    •   Decreased heart-related deaths
    •   Improvements in top five causes of morbidity and mortality

Quality Education
                        Bladen County will commit to using all resources and
                        stakeholders to engage all of our residents in order to foster the
                        love of learning, encourage the exploration of different pathways
                        toward college and/or career, and include personal development
                        as life-long learners and productive citizens through our
                        educational agencies.

Priorities
•   Recruit and keep highly qualified teachers.
•   Provide universal pre-K for all 3–4-year-olds in the county.
•   Upgrade educational facilities.
•   Provide parenting resources through seminars and workshops.
•   Celebrate teacher and student success.
•   Provide diagnostic assessments for students.

9 | Bladen County, North Carolina Strategic Plan: 2022-2032
•   Develop a strategic marketing plan to reflect the quality of Bladen County’s educational
    offerings.

Performance Measures
•   Increased standardized testing scores
•   Increased high school graduation rates
•   Increased teacher effectiveness, as shown through end of year evaluation ratings

Prosperous Economy

                         Bladen County will become a growing community with a diverse
                         economy and workforce that attracts and grows businesses and
                         industries while promoting a welcoming environment for all
                         people to live, work, and play.

Priorities
•   Boost a business environment where businesses—small, large, veteran, and minority-owned—
    can start up and grow.
•   Market the county’s educational opportunities and affordable housing.
•   Invest in business and attractions which generate revenue to fund the critical services for
    residents.
•   Identify service and retail gaps in the economy and actively promote opportunities for new
    businesses.
•   Support K-14 education to seamlessly aid students in developing business skills, workforce
    training, and/or college preparedness.
•   Attract visitors from outside the area to use the variety of recreational, entertainment, and
    shopping experiences.
•   Continue to offer a variety of outdoor experiences and invest in the maintenance/continual
    building of these infrastructures.

Performance Measures
•   Increased tourism
•   Increased business start-ups

10 | Bladen County, North Carolina Strategic Plan: 2022-2032
Safe and Prepared Community

                        Bladen County will partner with the community and develop
                        proactive solutions toward making the county a safe and
                        enjoyable place to live, work, play, and visit. Bladen County will
                        also continue to grow, adapt, and evolve Fire, EMS, and Law
                        Enforcement services to provide the highest level of service and
                        protection to our citizens by working in cooperation with the
                        communities of Bladen County to proactively identify and address
                        areas of need.

Priorities
•   Reduce response time for Fire, EMS, and Law Enforcement
•   Explore options to enhance the level of service delivery, including increased paid staff for
    Bladen County’s Non-Municipal Fire Departments and EMS staff.
•   Update the physical and technological capabilities of the Emergency Operations Center (EOC) in
    order to provide the highest level of service and protection to Bladen County in response to
    natural or manmade disasters, disease outbreaks, and other public health emergencies.
•   Improve communication and use of technology to enhance coordination amongst agencies and
    improve dispatch throughout the county.
•   Implement Public Safety Department First Responder Youth Recruitment/Involvement
    programs to increase volunteer and professional interest in Bladen County Fire, EMS, and Law
    Enforcement.

Performance Measures
•   Reduce response time for Fire, EMS, and Law Enforcement

Community Infrastructure, Housing, and Transit
                        Bladen County will be a small but vibrant diverse rural community
                        that utilizes innovative techniques along with collaborative
                        partnerships and boasts the infrastructure required to sustain
                        Industrial, Commercial and Residential growth.

Priorities
•   Invest in market driven housing options that have the needed infrastructure to support growth.
•   Facilitate the expansion of Day Care facilities within the county.
•   Establish a sewer system that connects surrounding areas/towns to Elizabethtown.
•   Establish broadband access for residents throughout the entire county, including rural areas.
•   Leverage the local airport as an asset to support future growth of the county.

11 | Bladen County, North Carolina Strategic Plan: 2022-2032
•   Support infrastructure expansion in industrial parks (water, sewer, roads, broadband, natural
    gas, and buildings).
•   Market the benefits of Bladen County as an attractive place to live, work, and play.

Performance Measures
•   Increased population
•   Increased tax value
•   Increased number of developable lots

12 | Bladen County, North Carolina Strategic Plan: 2022-2032
Appendix Item One
Sample Tactical Actions for Each Focus Area
During the strategic planning process, the Board of Commissioners and community workgroups
brainstormed the types of tactical actions they would like to see pursued to help achieve Bladen
County’s mission. As a number of factors—ranging from funding and staff time to available land or
commitment from other community partners—will impact the timing of the implementation of
these tactics, they are shared here as sample actions to consider.

The tables below identify sample tactical items, the responsible Bladen County agency(s), and
proposed timelines for each focus area’s strategic priorities. In the “timeline” column, near-term
refers to 1-2 years; mid-term refers to 3-5 years; long-term refers to 5 or more years; and ongoing
refers to continuous work on the priority.

Environment and Agriculture

     Strategic Priorities        Sample Tactical Actions              Lead              Timeline
                                                                    Agency(s)
 Educate and encourage           •   Promote 4H and FFA in      •   Cooperative     •    Near-
 young people about the              schools                        Extension            Term
 employment opportunities        •   Partner with Bladen        •   Bladen          •    Ongoing
 in agriculture, forestry, and       County Schools and             County
 the environment.                    Bladen Community               Schools
                                     College to promote         •   Bladen
                                     agricultural careers           Community
                                                                    College
 Promote, educate, and           •   Identify and develop       •   Cooperative     •    Near-
 connect minority and                resource lists of state,       Extension            Term
 Veteran farmers to                  federal, and private
 programs and resources.             programs for minority
                                     and veteran farmers
                                 •   Develop partnerships
                                     with veteran and
                                     minority groups to
                                     promote agriculture
 Focus on practices that         •   Identify grant             •   Extension,      •    Mid-Term
 make agriculture and                opportunities to               Soil and
 forestry industries                 support the local              Water, Forest
 profitable and                      agriculture and forestry       Service, and
 economically and                    industries                     Tax Office
 environmentally                 •   Promote Present Use
 sustainable.                        Value program to defer
                                     property taxes for

13 | Bladen County, North Carolina Strategic Plan: 2022-2032
Strategic Priorities       Sample Tactical Actions              Lead           Timeline
                                                                  Agency(s)
                                   agriculture and forest
                                   land
                               •   Promote land
                                   designations to
                                   preserve rural land
                               •   Provide training and
                                   education on
                                   environmentally
                                   sustainable agriculture
                                   practices
                               •   Encourage farming on
                                   unused lands
 Research and encourage        •   Research best practices    •   Economic     •    Mid-Term
 practices to build the            to build infrastructure        Development,
 infrastructure to support         to support and recruit         Extension,
 and recruit businesses for        businesses                     Soil and
 agriculture, forestry and     •   Partner with economic          Water, and
 the environment (i.e. ag          development business           Forest
 and forestry supplies and         recruitment efforts to         Service
 equipment).                       bring retail and
                                   wholesale businesses to
                                   the county that support
                                   agriculture and forestry
 Expand marketing and          •   Expand role of the         •   Economic     •    Near-
 outreach to citizens and          Voluntary Agriculture          Development,      Term
 farmers, so they are aware        district                       Extension,   •    Ongoing
 of the importance of          •   Promote and highlight          and Forest
 agriculture and forestry to       the importance of              Service
 the Bladen County                 agriculture in the
 economy.                          communities and the
                                   entire county
                               •   Research and educate
                                   farmers and
                                   landowners about new
                                   agriculture and forestry
                                   markets
                               •   Research agriculture
                                   and forestry leadership
                                   programs

14 | Bladen County, North Carolina Strategic Plan: 2022-2032
Healthy Community

   Strategic Priorities            Sample Tactical            Lead Agency(s)            Timeline
                                      Actions
 Utilize a mobile unit with    •   Work with private          •   Health            •   Mid-Term
 health department                 partners (e.g. Trillium)       Department
 nurses, student nurses,           to utilize a mobile unit   •   Trillium Health
 and community                 •   Research and assess
 paramedics to provide             unique health needs of
 clinics, community
                                   different parts of the
 events, outreach, and
                                   county
 prevention to county
 residents; additionally,      •   Develop plan for
 utilize the mobile unit for       mobile health access
 disaster response.                throughout the county
                               •   Develop staffing plan
                               •   Explore a county-
                                   owned mobile unit to
                                   be used more broadly
                                   for disaster response,
                                   community events, etc.
 Plan for a                    •   Develop proposed uses      •   Aging             •   Long-Term
 multigenerational                 and programming for a      •   Parks and
 community center to               community center               Recreation
 include adult daycare;        •   Develop financing plan     •   Health
 provide routine,              •   Develop partnerships       •   BARTS
 scheduled transportation          with private sector
 from and to the
 community center to
 reach all areas of the
 county.
 Plan for a comprehensive      •   Identify gaps in service   •   Health            •   Long-Term
 health campus—for all             at current campus          •   Operations
 insured and uninsured—        •   Develop proposed uses      •   Cape Fear
 to include mental and             and programming for a          Valley Hospital
 behavior health, public           health campus              •   Trillium
 health, Department of         •   Develop financing plan
 Aging and Social Services,        and explore outside
 and recreational                  resources
 services.                     •   Develop partnerships
                                   with private sector

 Plan for a new county         •   Explore options for        •   Health            •   Long-Term
 hospital with improved            new hospital with              Department
 access to care and                private sector partners    •   Cape Fear
 expanded health care          •   Create planning                Valley Hospital
 specialties.                      committee to provide

15 | Bladen County, North Carolina Strategic Plan: 2022-2032
Strategic Priorities          Sample Tactical            Lead Agency(s)           Timeline
                                    Actions
                                 ongoing focus to new
                                 or expanded hospital
                             •   Explore satellite health
                                 facilities
                             •   Explore expanded
                                 primary care
 Expand recreational         •   Identify existing          •   Parks and        •   Near-Term
 areas, parks, walking           county/school                  Recreation       •   Long-Term
 trails throughout the           system/municipality        •   Bladen County
 county                          owned property that            Schools
                                 may be used to add         •   Municipalities
                                 amenities at low cost
                             •   Inventory and publicize
                                 the various public and
                                 private parks and trails
                                 in the county
                             •   Partner with other
                                 towns, schools, local
                                 employers, etc. to
                                 identify property that
                                 may be used to add
                                 amenities at low cost
                             •   Develop a parks, trails,
                                 open space master plan
                                 for the county
                             •   Purchase new land to
                                 build new amenities
 Assure all residents have   •   Identify lack of           •   County        •      Near-Term
 access to health                insurance gaps in              Commissioners
 insurance.                      Bladen County’s            •   Economic
                                 population                     Development
                             •   Support legislation that   •   Health
                                 increases access to
                                 insurance
                             •   Provide outreach and
                                 marketing to help
                                 eligible residents
                                 access health insurance
                             •   Recruit employers that
                                 provide health
                                 insurance as part of
                                 their employee benefits
                             •   Increase community
                                 awareness of medical

16 | Bladen County, North Carolina Strategic Plan: 2022-2032
Strategic Priorities          Sample Tactical            Lead Agency(s)          Timeline
                                    Actions
                                 facilities that exist in
                                 the County
 Improve the                 •   Improve                    •   County          •   Ongoing
 coordination and                communication and              Commissioners
 leadership on all health-       coordination of            •   Health
 related issues for the          strategies among               Department
 county                          health care providers      •   Healthy Bladen
                                 through Healthy Bladen         Committee
                                 Committee                  •   Cape Fear
                             •   Improve                        Valley Hospital
                                 communication to all
                                 residents—how to get
                                 information to
                                 everyone; improve
                                 imaging of Bladen
                                 health care to promote
                                 citizens to use health
                                 care services located in
                                 our county
                             •   Assure consistent
                                 leadership at Health
                                 Department and
                                 Hospital

17 | Bladen County, North Carolina Strategic Plan: 2022-2032
Quality Education

   Strategic Priorities         Sample Tactical             Lead Agency(s)          Timeline
                                   Actions
 Recruit and keep highly    •   Partner with NC             •   Bladen County   •   Ongoing
 qualified teachers.            colleges to attract new         Schools
                                graduates
                            •   Develop promotional
                                materials that highlight
                                the successes in our
                                education system and
                                the benefits of living in
                                the county
                            •   Regularly assess the
                                pay and benefits of
                                teachers, particularly
                                compared to local peer
                                districts
                            •   Partner with programs
                                like Teach for America
                                or AmeriCorps that
                                bring bright teachers to
                                rural districts
                            •   Demonstrate
                                community support for
                                teachers
 Provide universal pre-K    •   Promote existing pre-K      •   Bladen County   •   Mid-Term
 for all 3–4-year-olds in       programs to eligible            Schools
 the county.                    families
                            •   Identify impediments
                                for currently eligible
                                children for accessing
                                pre-k (e.g. cost,
                                schedule,
                                transportation)
                            •   Support state and
                                federal legislation to
                                expand pre-K to 3-4
                                years olds
                            •   Access state and
                                federal funds
                            •   Encourage employers
                                to provide childcare
                                benefits to employees
 Upgrade educational        •   Document the full           •   Bladen County   •   Ongoing
 facilities.                    facility and                    Schools

18 | Bladen County, North Carolina Strategic Plan: 2022-2032
Strategic Priorities          Sample Tactical            Lead Agency(s)          Timeline
                                    Actions
                                 maintenance needs for      •   County
                                 the school system              Commissioners
                             •   Develop a financing
                                 plan for educational
                                 facilities
 Provide parenting           •   Document and promote       •   Human           •   Ongoing
 resources through               existing public and            Services
 seminars and                    private parenting          •   Bladen County
 workshops.                      workshops in the               Schools
                                 County                     •   JCPC
                             •   Identify gaps in needs
                             •   Develop partnerships
                                 between schools, social
                                 services, healthcare
                                 providers, etc. to reach
                                 a variety of
                                 constituents
 Celebrate teacher and       •   Develop a                  •   Bladen County   •   Near-Term
 student success.                communication plan to          Schools
                                 share teacher and
                                 student success
                             •   Develop a plan to
                                 implement teacher
                                 incentives
                             •   Develop a yearly
                                 student award
                                 ceremony to celebrate
                                 student success across
                                 grade levels and
                                 subject areas
 Provide diagnostic          •   Research the pros and      •   Bladen County   •   Mid-Term
 assessments for                 cons of diagnostic             Schools
 students.                       assessment options
                             •   Hire and/or locate
                                 diagnostic assessment
                                 coordinators
 Develop a strategic         •   Locate funding to be       •   Bladen County   •   Mid-Term
 marketing plan to reflect       specifically used for          Schools         •   Ongoing
 the quality of Bladen           marketing                  •   Bladen
 County’s educational        •   Utilize social media           Community
 offerings.                      channels to                    College
                                 communicate Bladen
                                 County’s educational
                                 offerings

19 | Bladen County, North Carolina Strategic Plan: 2022-2032
Strategic Priorities        Sample Tactical        Lead Agency(s)   Timeline
                                  Actions
                           •   Strengthen working
                               relationship between
                               the Board of
                               Commissioners and
                               educational partners

20 | Bladen County, North Carolina Strategic Plan: 2022-2032
Prosperous Economy

   Strategic Priorities            Sample Tactical           Lead Agency(s)        Timeline
                                      Actions
 Boost a business              •   Market Bladen County      •   Chamber of    •   Ongoing
 environment where                 as a good place for           Commerce
 businesses—small, large,          business                  •   Economic
 veteran, and minority-        •   Develop promotion             Development
 owned—can start up and            materials that
 grow.                             highlight business
                                   successes
                               •   Share opportunities
                                   with businesses to
                                   access state and
                                   federal grant or loan
                                   programs
                               •   Provide training on
                                   how to start a business
 Market the county’s           •   Develop a partnership     •   Chamber of    •   Ongoing
 educational                       of Towns and county           Commerce
 opportunities and                 working together for      •   Economic
 affordable housing.               the greater good of the       Development
                                   community
                               •   Develop promotion
                                   materials that
                                   highlight business
                                   successes
 Invest in business and        •   Develop an economic       •   Economic      •   Mid-Term
 attractions which                 development strategy          Development   •   Ongoing
 generate revenue to fund      •   Ensure the CIP            •   County
 the critical services for         includes investment in        Commissioners
 residents.                        critical infrastructure
                                   to attract business
 Identify service and retail   •   Research service and      •   Chamber of    •   Mid-Term
 gaps in the economy and           retail gaps in the            Commerce      •   Ongoing
 actively promote                  county                    •   Economic
 opportunities for new         •   Develop a business            Development
 businesses.                       recruitment plan
 Support K-14 education        •   Promote educational       •   Workforce     •   Mid-Term
 to seamlessly aid                 opportunities for             Development
 students in developing            students desiring to          Board
 business skills, workforce        enter various paths       •   Board of
 training, and/or college      •   Engage high school            Education
 preparedness.                     students at early ages

21 | Bladen County, North Carolina Strategic Plan: 2022-2032
Strategic Priorities          Sample Tactical          Lead Agency(s)           Timeline
                                    Actions
                                 in vocational training   •   Bladen
                                 opportunities                Community
                                                              College
 Attract visitors from       •   Develop marketing        •   Chamber of       •   Mid-Term
 outside the area to use         campaign for                 Commerce
 the variety of                  recreational,
 recreational,                   entertainment, and
 entertainment, and              shopping experiences
 shopping experiences.
 Continue to offer a         •   Inventory existing       •   Parks and        •   Long-Term
 variety of outdoor              public and private           Recreation       •   Ongoing
 experiences and invest in       outdoor experiences in   •   Municipalities
 the                             Bladen County
 maintenance/continual       •   Develop a financing
 building of these               strategy for ongoing
 infrastructures.                maintenance
                             •   Develop a long-range
                                 plan for expansion of
                                 facilities and related
                                 infrastructure
                                 improvements

22 | Bladen County, North Carolina Strategic Plan: 2022-2032
Safe and Prepared Community

    Strategic Priorities             Sample Tactical           Lead Agency(s)           Timeline
                                        Actions
 Reduce response time for        •    Evaluate             •   Sherriff’s Office    •    Ongoing
 Fire, EMS, and Law                   locations of         •   EMS
 Enforcement                          public safety        •   Emergency Services
                                      resources            •   Municipal Law
                                      throughout the           Enforcement
                                      county                   Agencies
                                 •    Identify areas
                                      with the greatest
                                      need for
                                      improvement in
                                      response times
                                 •    Explore hiring a
                                      grant writer
 Explore options to enhance      •    Conduct a            •   Human Resources      •    Near-Term
 the level of service                 staffing study to    •   Emergency Services
 delivery, including                  understand the
 increased paid fire staff for        staffing needs for
 Bladen County’s Non-                 public safety
 Municipal Fire                  •    Benchmark paid
 Departments and EMS                  and unpaid
 staff.                               staffing with
                                      neighboring
                                      communities
                                 •    Conduct a salary
                                      study to
                                      understand
                                      market rate pay
                                 •    Continue to
                                      recruit
                                      volunteers and
                                      promote
                                      community pride
 Continuously adapt and          •    Identify current     •   Emergency Services   •    Near-Term
 evolve the physical space            physical space                                •    Mid-Term
 and technological                    needs for the EOC
 capabilities of the             •    Evaluate new
 Emergency Operations                 technology
 Center (EOC) in order to        •    Continue to
 provide the highest level of         promote
 service and protection to            education of the
 Bladen County in response            public on their
 to natural or manmade                role in
 disasters, disease                   emergency
                                      response

23 | Bladen County, North Carolina Strategic Plan: 2022-2032
Strategic Priorities          Sample Tactical          Lead Agency(s)           Timeline
                                     Actions
 outbreaks, and other
 public health emergencies.
 Improve communication        •    Implement a         •   Emergency Services   •    Near-Term
 and use of technology to          Mobile Data         •   EMS                  •    Long-
 enhance coordination              Terminal System     •   Sherriff’s Office         Term
 amongst agencies and              on Fire, Law
 improve dispatch                  Enforcement, and
 throughout the county.            EMS mobile
                                   devices to
                                   communicate
                                   with a
                                   centralized
                                   control system to
                                   provide maps
                                   and information
                                   systems
                                   regarding
                                   geographic
                                   locations and
                                   other
                                   information
                                   relevant to the
                                   tasks and actions
                                   performed by the
                                   devices they are
                                   mounted on
                              •    Conduct a
                                   research study
                                   and collaborate
                                   with other
                                   counties
 Implement Public Safety      •    Develop youth       •   Emergency Services   •    Near-Term
 Department First                  and cadet public    •   EMS
 Responder Youth                   safety programs     •   Sherriff’s Office
 Recruitment/Involvement      •    Partner with the    •   Bladen Community
 programs to increase              schools to              College
 volunteer and professional        develop interest    •   Bladen County
 interest in Bladen County                                 Schools
 Fire, EMS, and Law
 Enforcement.

24 | Bladen County, North Carolina Strategic Plan: 2022-2032
Community Infrastructure, Housing, and Transit

    Strategic Priorities            Sample Tactical                 Lead               Timeline
                                       Actions                    Agency(s)
 Invest in market driven      •     Explore how to build      •   Bladen’s         •    Mid-Term
 housing options that have          more multi-family             Bloomin’
 the needed infrastructure to       housing options               Agri-
 support growth.              •     Ensure land use plan          Industrial
                                    addresses affordable
                                    housing
                                •   Encourage private
                                    competition to bring
                                    more affordable
                                    housing to the County
 Facilitate the expansion of    •   Explore grant             •   Social           •    Mid-Term
 Day Care facilities within         opportunities or              Services
 the county.                        state/federal funding     •   Private
                                    for day care facilities       Business
                                •   Identify and alleviate        Owners
                                    local barriers to the     •   Economic
                                    expansion of day care         Development
                                    facilities (rules,        •   Health
                                    regulations, and
                                    financing)
                                •   Encourage large
                                    employers to provide
                                    child care benefits to
                                    employees
 Establish a sewer system       •   Identify parts of the     •   Municipalities   •    Ongoing
 that connects surrounding          county with the           •   Broadband
 areas/towns to                     greatest need for             Providers
 Elizabethtown.                     sewer system              •   Economic
                                •   Pursue state and              Development
                                    federal funding
                                    sources to support
                                    expansion of sewer
 Establish broadband access     •   Identify parts of the     •   Municipalities   •    Ongoing
 for all residents throughout       county with the           •   Broadband
 the entire county, including       greatest need for             Providers
 rural areas.                       broadband                 •   Economic
                                •   Pursue state and              Development
                                    federal funding
                                    sources to support
                                    expansion of
                                    broadband

25 | Bladen County, North Carolina Strategic Plan: 2022-2032
Strategic Priorities           Sample Tactical                Lead               Timeline
                                       Actions                   Agency(s)
 Leverage the local airport     •   Market the airport as    •   Airport Board    •    Mid-Term
 as an asset to support             a community asset        •   Economic
 future growth of the county.   •   Explore financing            Development
                                    plans to self-fund
                                    investments in the
                                    airport
 Support the infrastructure     •   Develop a plan for       •   Municipalities   •    Ongoing
 expansion in the industrial        infrastructure           •   Economic
 parks (water, sewer, roads,        investment in the            Development
 broadband, natural gas, and        industrial park
 buildings).                    •   Explore financing
                                    mechanisms for
                                    infrastructure
                                •   Explore hiring a grant
                                    writer
 Market the benefits of         •   Develop a marketing      •   Chamber of       •    Ongoing
 Bladen County as an                plan for the County to       Commerce
 attractive place to live,          promote the good         •   Boost the
 work, and play.                    work that is being           ‘Boro
                                    done
                                •   Create a regular
                                    reporting mechanism
                                    for the community to
                                    hear updates about
                                    the strategic plan
                                    progress

26 | Bladen County, North Carolina Strategic Plan: 2022-2032
Appendix Item Two
Focus Area Workgroup Members
Based on planning session outputs, the Bladen County Commissioners and staff identified six focus
areas and nominated community members to be a part of the workgroups. Each workgroup was
chaired by a community member and a county staff member served as the liaison. Workgroup
chairs and liaisons convened for a kick-off session in August 2021; following, they led their
workgroups through a series of meetings from September-November 2021.

Environment and Agriculture
Lynn Marshburn, Chair
Becky Spearman, Liaison
Dan Ward
Dean Thomas
Garrtis McLean
Joyce Walters
Kaleb Sargent
Ken Shugart
Kenny Thornton
Luther Wright
Mike Hinson
Ralph Carter

Healthy Community
Dr. Mollie Glenn, Chair
Dr. Terri Duncan, Liaison
Crystal Rogers
Kelly Robeson
Marsha DeAndrade
Morgan King
Sabrina Melvin
Stephen Fife
Robert Mazur
Dr. Robert Rich

Quality Education
Dr. Amanda Lee, Chair
Cathy Gantz, Liaison
Aaron Cox
Ashley Dowless
Beverly Bridgers
Charlotte Smith

27 | Bladen County, North Carolina Strategic Plan: 2022-2032
D’Vora Shaw
Elizabeth Cole
Hope Campbell
Dr. Jason Atkinson
Megan Knight
Dr. Renee Steele
Shelia Newkirk
Tyshell Jones
Victoria Corbett

Prosperous Economy
Terri Dennison, Chair
Sondra Guyton, Vice Chair
Chuck Heustess, Liaison
Daine Smith
David DeAndrade
Fred Nowling
Jenna Hilton
Reverend Corey Lyons

Safe and Prepared Community
Danny Priest, Chair
Nathan Dowless, Liaison
Billie Hall
Brandon Norris
David Howell
Diane Peterson
James Greene
Jamie Rivera
Jerome Myers
Jim Crayton
Jim McVicker
Josh Wilson
Mary Carter Williams

Community Infrastructure, Housing, and Transit
Brian Campbell, Chair
Chuck Heustess, Liaison
Chad Devane
Dane Rideout
Dean Hilton
Eddie Nye
Gloria McLean
Jean Lloyd
Lane Greene
Leon Cromartie

28 | Bladen County, North Carolina Strategic Plan: 2022-2032
Community Infrastructure, Housing, and Transit (continued)
Oryan Lowery
Rachel Mitchell
Sam Allen
Sean Martin
Vickie Smith

29 | Bladen County, North Carolina Strategic Plan: 2022-2032
Appendix Item Three
Citizen Engagement Efforts Executive Summary
Bladen County is undergoing a strategic plan development process set for implementation in early
2022. The Board of Commissioners sought input from residents to understand their priorities as
related to the future of the County. During October and November 2021, Fountainworks, a
management and facilitation consulting firm, conducted a survey and two Citizen Cafés, receiving
input from 227 participants.
    • Survey, online and paper—203 participants
    • Citizen Café One (Virtual via Zoom)—14 participants
    • Citizen Café Two (at Bladen Community College)—10 participants

Through citizen engagement efforts, the public expressed their input on the current state of Bladen
County, as well as specific hopes and aspirations for the future. Additionally, participants gave
feedback around the following six focus areas, which the Bladen County Board of Commissioners
will use to help shape the strategic plan.
    • Environment and Agriculture
    • Healthy Community
    • Quality Education
    • Prosperous Economy
    • Safe and Prepared Community
    • Community Infrastructure, Housing, and Transit

A summary of the findings is detailed in this document. More comprehensive results from the
survey and Citizen Cafés are included as appendix items A and B, respectively.

Overarching Results Summary

             “Bladen County has always been my home. When I am out in our
              community, I know most of the people I see and I feel at home.”
                                   -Survey Response

When asked “What makes Bladen County special to you?” the above quote stood out. The word
cloud, on page 3, summarizes the most frequent participant results. The top five results include:
    • It is my home
    • I love the small-town feel
    • The people
    • My family is here
    • The community

30 | Bladen County, North Carolina Strategic Plan: 2022-2032
What makes Bladen County special to you?

Related to the six focus areas—environment and agriculture, health, education, economy, safety
and preparedness, and community infrastructure, housing, and transit—survey participants were
asked to rate the focus areas in terms of overall satisfaction and importance.

                  Satisfaction Across All Six Focus Areas
                 Environment and Agriculture                 44%                           46%                   9% 1%

                                       Health      19%                     50%                       24%         7%

                                   Education           29%                     42%                 15%       13%

                                    Economy      9%                45%                       32%             14%

                     Safety and Preparedness          21%                        61%                       15%    4%

Community Infrastructure, Housing, and Transit   12%                 43%                     30%             15%

               Very Satisfied     Somewhat Satisfied        Somewhat Dissatisfied      Very Dissatisfied

31 | Bladen County, North Carolina Strategic Plan: 2022-2032
Level of Importance Across All Six Focus Areas

                   Environment and Agriculture                                   74%                               23%       3%

                                            Health                                     87%                               12% 2%

                                        Education                                      87%                               12% 2%

                                         Economy                                       85%                               14% 1%

                       Safety and Preparedness                                         86%                               13% 2%

 Community Infrastructure, Housing, and Transit                               67%                             30%           4%

                            Very Important            Important          Not Very Important or Unimportant

The following charts indicate findings from the survey around services citizens would like to see
expand and reasons why citizens travel outside of Bladen County. These results were used to help
shape the next section of the executive summary: Top Citizen Priorities for the Future of Bladen
County.

                                               Expanded Services
   Ensuring all students graduate meeting basic standards                                                                  131
                                         More attractions                                                                  131
   Stronger community preparedness for natural disasters                                                     101
 More after school or homework support for K-12 students                                                   96
                         Jobs skills training close to home                                                95
                        More support for working parents                                              88
                                                  Housing                                        78
                                    Public transportation                                       75
             Support for students suspended from school                                  54
                                         Parenting classes                              53
                                             Telemedicine                               52
                                    Multilingual programs                     31
           More stores that sell local agriculture products        4
                        More adult agriculture education           4
                                                               0       20      40        60     80     100         120     140

                                                              Number of Participants

32 | Bladen County, North Carolina Strategic Plan: 2022-2032
Reasons to Travel Outside of Bladen County
           Retail shopping                                                                          158

         Dining/resturants                                                                          158

             Entertainment                                                             123

       Food/grocery stores                                                            118

                Health care                                                     109

         Tourism activities                                                99

     Recreational activities                                          88

                      Work                        50

 Financial/banking services                33

                               0   20       40      60       80        100       120         140   160    180

                                             Number of Participants

Top Citizen Priorities for the Future of Bladen County
An overarching theme amongst participants was that services and benefits should equitably reach
all geographic areas of the county. Based on all citizen engagement efforts—survey and Citizen Café
data—the following six, top priorities emerged. The table includes the priorities and additional
details surrounding each; the priorities are not listed in a particular order.

Equitably prioritized across all areas of the Bladen County, citizens would like the Board of
Commissioners to address the following in the immediate future:
   Community Priority                                    Attributes of the Priority

 Safe, Clean, and                  •    Higher prevalence of EMS and law enforcement across the
 Aesthetic Community                    county, such as in schools, to decrease crime
                                   •    More resources for EMS and law enforcement
                                   •    Better hurricane preparedness
                                   •    Better water quality
                                   •    Less litter and trash
                                   •    Maintain the current infrastructure by doing preventative
                                        maintenance
                                   •    Businesses need to be held accountable to provide healthy and
                                        safe environments
 A Connected                       •    Smoother, better roads across the entire county
 Community                         •    Increased road maintenance
                                   •    County-wide public transportation that includes more options,
                                        increased accessibility, and greater variance of transportation
                                        schedules
                                   •    Increased broadband availability (equal access everywhere)

33 | Bladen County, North Carolina Strategic Plan: 2022-2032
Robust, High-Quality            •   Increased workforce development to recruit, train, and build
 Job Offerings                       better job opportunities across the entire county
                                 •   More jobs across the county
                                 •   Higher paying jobs
                                 •   More job training
                                 •   Merit-based pay
 Stronger Education for          •   Better education in public schools to prepare students for
 Pre-K through 12th                  college and/or the workforce
 Grade                           •   Universal Pre-K for all parts of the county
                                 •   High quality teachers
                                 •   More after school or homework support for K-12 students
                                 •   More support for working parents
                                 •   Schools need to teach life skills to students
 Improved Health Care            •   Increased telemedicine options
 Services                        •   A new hospital
                                 •   Expanded health care services in all communities, including
                                     mental health care
                                 •   Better health care for the senior population
                                 •   More recreational activities across the county, especially for
                                     youth
                                 •   Decreased prevalence of drugs and one-on-one support for
                                     drug users
 More Entertainment              •   A more robust big retail, such as a Super Walmart and home
 and Retail                          improvement store
 Opportunities                   •   More tourist opportunities
                                 •   More entertainment activities, such as a movie theater
                                 •   More food-diverse restaurants

Key Findings Regarding the Six Focus Areas
In the summer of 2021, the Board of Commissioners selected six focus areas to include in the
strategic plan. In the fall of 2021 community-based workgroups met to create vision statements and
top priorities for the focus areas. Additionally, through the Citizen Cafés and surveys, residents
rated the current status of the focus areas in Bladen County. The table includes the key findings
regarding each focus area from the citizen engagement efforts; the key findings are not listed in a
particular order of importance.

Equitably prioritized across all areas of the Bladen County, citizens would like the Board of
Commissioners to address the following key findings as they create the strategic plan:
    Focus Area Priority                                      Key Findings

 Environment and                 •   90% of participants are very satisfied or somewhat satisfied
 Agriculture                         with the state of the environment and agriculture in Bladen
                                     County
                                 •   Overall, participants did not have negative feedback about the
                                     environment and agriculture
                                 •   The comments for improvement in this focus area include:

34 | Bladen County, North Carolina Strategic Plan: 2022-2032
o More citizen education about agriculture
                                    o More sustainable agriculture practices
                                    o Continued upkeep of the natural resources
                                    o Become more small-farm friendly
                                    o More Farmer’s Markets across the county
                                    o Improved water quality
 Healthy Community          •   69% of participants are very satisfied or somewhat satisfied
                                with the state of health in Bladen County
                            •   Healthy living is a top focus for participants in the future of
                                Bladen County
                            •   The top comments for improvement in this focus area include:
                                    o Better health care at the county hospital
                                    o Better health care for seniors
                                    o Increased telemedicine options
                                    o More health care services in all areas of the county,
                                         including a new hospital
                                    o More recreational activities across the county,
                                         especially for youth
                                    o Decreased prevalence of drugs
 Quality Education          •   71% of participants are very satisfied or somewhat satisfied
                                with the state of education in Bladen County
                            •   Education is top focus for participants in the future of Bladen
                                County
                            •   The top comments for improvement in this focus area include:
                                    o Better education in public schools to prepare students
                                         for college and/or the workforce
                                    o Universal Pre-K for all parts of the County
                                    o High quality teachers
                                    o More after school or homework support for K-12
                                         students
                                    o More support for working parents
                                    o Life skills lessons for students
 Prosperous Economy         •   54% of participants are very satisfied or somewhat satisfied
                                with the state of the economy in Bladen County
                            •   The economy is the #1, overall focus area participants would
                                like the County to focus on
                            •   The top comments for improvement in this area include:
                                    o Increased workforce development to recruit, train, and
                                         build better job opportunities across the entire County
                                    o More jobs across the County
                                    o Higher paying jobs
                                    o More job training
                                    o Merit-based pay
                                    o A more robust big box store, such as a Super Walmart
                                         and home improvement store
                                    o More tourist opportunities
                                    o More entertainment activities, such as a movie theater
                                    o More food-diverse restaurants

35 | Bladen County, North Carolina Strategic Plan: 2022-2032
Safe and Prepared          •   82% of participants are very satisfied or somewhat satisfied
 Community                      with the state of the safe and preparedness in Bladen County
                            •   While participants rated safety and preparedness highly, when
                                asked to describe the future of Bladen County, safety remained
                                a top priority
                            •   The top comments for improvement in this area include:
                                    o Higher prevalence of EMS and law enforcement across
                                         the County, such as in schools, to decrease crime
                                    o More resources for EMS and law enforcement
                                    o Increased EMS volunteers
                                    o More hurricane preparedness
 Community                •     55% of participants are very satisfied or somewhat satisfied
 Infrastructure, Housing,       with the state of the community infrastructure, housing, and
 and Transit                    transit in Bladen County
                            •   While participants did not rate community infrastructure,
                                housing, and transit particularly high, not a lot of comments
                                were brought up in feedback
                            •   The top comments for improvement in this area include:
                                    o Increased public transportation options
                                    o More affordable housing, especially for the younger
                                         populations
                                    o Better road maintenance
                                    o Better upkeep on buildings
                                    o Increased broadband availability

36 | Bladen County, North Carolina Strategic Plan: 2022-2032
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