BOARDROOM - Walking a tightrope 150+ CEOs share their views - BusinessNZ

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BOARDROOM - Walking a tightrope 150+ CEOs share their views - BusinessNZ
Tuesday, September 24, 2019

Mood of the
BOARDROOM
                                            nzherald.co.nz/business

Walking a
tightrope
150+ CEOs share their views
INSIDE • Fran O’Sullivan • Thomas Pippos
        • Gill South • Liam Dann
        • Tim McCready • Duncan Bridgeman
BOARDROOM - Walking a tightrope 150+ CEOs share their views - BusinessNZ
D2                                                                                       nzherald.co.nz | The New Zealand Herald | Tuesday, September 24, 2019

MOOD OF THE BOARDROOM

Mood of the
Boardroom 2019
The Herald’s Mood of the Boardroom
                                        What’s inside
2019 CEOs Survey attracted
participation from 157 respondents.
This year there were some 140 chief
executives including CEOs of some
of NZ’s biggest companies, some
publicly owned institutions and
heads of several influential business
organisations and several directors.
The Herald survey is conducted in
association with BusinessNZ.
BusinessNZ put 15 questions from the
survey to its membership attracting
a further 150 responses from
business heads.
The survey is now in its 18th year
having been launched in December
2002 within a NZ Herald State of the
Nation report.

Watch the debate
Finance Minister Grant Robertson        Home and away     The confidence    National’s fast                    Executives’ pick
and National’s Finance                  — D4              trick — D6-9      learner — D13                      for mayor — D14
Spokesperson Paul Goldsmith will
debate the survey results at a
breakfast at the Cordis Hotel in
Auckland this morning.
The debate will be chaired by NZME
managing editor Shayne Currie.
nzherald.co.nz will feature video
from the debate and interviews with
leading CEOs attending the
breakfast.

MOOD OF THE BOARDROOM
Executive Editor: Fran O’Sullivan
Writers: Bill Bennett, Duncan
Bridgeman, Liam Dann,
Tim McCready, Thomas Pippos and
Gill South.
Subeditor: Isobel Marriner
Cover: Richard Dale
Graphics: Richard Dale, Isobel
Marriner
Advertising: Christine Moxham
Survey Co-ordination: Natalia           Banking and Orr   Coalition power   Tax reform in limbo
Rimell, Tania Calderon                  — D15-17          plays — D18-19    — D24
Mood of the Boardroom event
director: Sarah D’Audney

                                        Growing
                                        prosperity
                                        and potential
BOARDROOM - Walking a tightrope 150+ CEOs share their views - BusinessNZ
nzherald.co.nz | The New Zealand Herald | Tuesday, September 24, 2019                                                                                                                                                              D3

MOOD OF THE BOARDROOM

Walking a tightrope
PM loses ground in survey as CEOs cite lack of execution and failure to ignite business confidence
                                                                                                                                                                                    CEOs Optimism Index
                     Mood of the                                                                                                                                                    Are they more or less optimistic
                     Boardroom                                                                                                                                                      than one year ago about:
                     Fran                                                                                                                                                           Business situation in your
                     O’Sullivan                                                                                                                                                     industry
                                                                                                                                                                                           Weighted Average                2.37/5

P
          rime    Minister     Jacinda                                                                                                                                                   Much less optimistic              17%
          Ardern’s standing has taken                                                                                                                                                  Slightly less optimistic            45%
          a tumble among CEOs re-                                                                                                                                                       The same as last year              23%
          sponding to the Herald’s                                                                                                                                                   Slightly more optimistic              13%
2019 Mood of the Boardroom Survey.
                                                                                                                                                                                       Much more optimistic                2%
    They now rank her fifth among the
Cabinet Ministers on her ministerial                                                                                                                                                New Zealand economy
performance, marginally ahead of                                                                                                                                                           Weighted Average                1.96/5
New Zealand First leader Winston                                                                                                                                                         Much less optimistic              25%
Peters and down from her second
place ranking last year where she was                                                                                                                                                  Slightly less optimistic            58%
seen as the Government’s overall                                                                                                                                                        The same as last year              13%
standout performer.                                                                                                                                                                  Slightly more optimistic              4%
    The Herald survey, which is taken                                                                                                                                                  Much more optimistic                0%
in conjunction with BusinessNZ,
attracted 157 respondents from the                                                                                                                                                  The global economy
“big end of town” with a further 150                                                                                                                                                       Weighted Average                1.70/5
SME leaders who responded to a                                                                                                                                                           Much less optimistic              40%
shorter version. Many of the NZX Top                                                                                                                                                   Slightly less optimistic            52%
50 listed companies were contribu-
tors along with chief executives from                                                                                                                                                   The same as last year              6%
all major trading banks, key dairy                                                                                                                                                   Slightly more optimistic              1%
sector players, a raft of professional                                                                                                                                                 Much more optimistic                1%
advisory firms and several well-                   Jacinda Ardern and Grant Robertson under pressure in their “Year of Delivery”
                                                                                                                                                                                     CEOs were asked to rate each factor on
placed directors.                                                                                                                                                                    a scale of 1-5:
    They cite the Prime Minister’s                                       NZ Initiative chair Roger Partridge                             bate is the first time CEOs will have       1 = much less optimistic and
strengths as her celebrity and per-                                                                                                      judged him head to head with Robert-
formance on the international stage.                                     said the Government had shown a                                 son in this forum.
                                                                                                                                                                                     5 = much more optimistic

Her handling of the Christchurch                                         willingness to listen and to                                       Among the issues concerning
                                                                                                                                                                                    Source: NZ Herald 2019 Mood of the Boardroom
                                                                                                                                                                                    CEOs Survey
massacre has been applauded by                                           reconsider policy proposals in                                  CEOs:
chief executives. But they say her                                                                                                          Dealing to infrastructure const-
Government’s failure to execute in a                                     response to evidence.                                           raints and congestion on Auckland
timely fashion on key Government                                                                                                         roads rate high: 86 per cent agree with
policies, combined with an inability                                                                                                     the Prime Minister’s Business Ad-
                                                                                                                                                                                    CEOs rate the Coalition
to stoke business confidence, is con-                                                                                                    visory Council that infrastructure is      Government’s
tributing to an overall loss of confid-            abysmal in some areas like address-       newbie Cabinet Minister Kris Faafoi         at a “crisis point”.                       performance in its
ence in the New Zealand economy.                   ing housing.                              in this year’s ministerial ratings this        The survey also reveals 55 per cent     “Year of Delivery”
    Business confidence as measured                    “Overall the Government has been      will be some comfort. It is pertinent       of CEOs believe banks are scare-
by the Herald survey is now at is                  hopeless at meeting its own targets,”     to note however, that more chief            mongering when they say they will                                    More impressive
lowest ebb across all three metrics                said Devon Funds Management               executives rated him “most impress-         pull operations back from New Zea-
since the Global Financial Crisis.                 chairman Paul Glass.                      ive”, than any of his other colleagues.     land if the Reserve Bank’s capital                Taking mental health                3.24
    The upshot is the Ardern Govern-                   “Against the hype and even with          NZ Initiative chair Roger Partridge      proposals are implemented.                                     seriously
ment is now walking a tightrope as                 its own PR machine this Government        said the Government had shown a                Seventy-three per cent say Phil                   Maintaining fiscal               3.17
it endeavours to build momentum                    hasn’t delivered on its key election      willingness to listen and to reconsider     Goff has the best attributes to be the                     esponsibility
and restore domestic confidence be-                policies on housing, child poverty,       policy proposals in response to evi-        next Mayor of Auckland. Just 11 per              Supporting Māori and                 2.99
fore any further international disrup-             Māori economic and regional de-          dence.                                      cent rate John Tamihere.                            Pasifika aspirations
tion drives sentiment down further.                velopment,” said a Māori business           But said Mainfreight CEO Don
    A leadership vacuum has opened                 leader.                                   Braid, “too much time in opposition                                                     Improving child wellbeing                 2.67
up domestically as the Coalition                       A banker said policy development      has dulled the ability to deliver policy.   Ardern: My hope,                             Progress on international                2.63
makes heavy weather out of its
efforts to cement successes in what
                                                   had a late start. “Some of the policies
                                                   are good such as the intent behind
                                                                                             More action. Less talk.”
                                                                                                New Zealand First is seen as strong
                                                                                                                                         a rising tide that                                   trade agreements
                                                                                                                                                                                         Regional development                  2.56
it has promoted as its “Year of Deliv-             KiwiBuild. But the execution capa-        influencer within Government with           will lift all boats                                Policy, planning and               2.08
ery”. As the adjoining table shows                 bility has been overestimated and         leader Winston Peters being particu-
chief executives ranked the Coali-                 timeframes unrealistic.”                  larly successful in moderating Labour                       — D23                       consultation with business
tion’s focus on taking mental health                   For the Finance Minister the 2019     policies that business and the farming                                                       Building a productive                1.85
seriously — one of a range of focuses              survey is a mixed bag: 54 per cent of     community generally opposed, such              Within their own businesses,                                   nation
in Finance Minister Grant Robertson’s              respondents feel he is delivering         as the capital gains tax proposals and      labour and skills shortages rate as the               Policy execution                1.69
first Wellbeing Budget — as the most               credible economic management and          employment changes.                         top factor keeping CEOs awake at           Transforming the economy                   1.64
impressive among a bunch of                        rated highly his maintenance of fiscal       National Leader Simon Bridges,           night.
indicators. But it has been rated as               focus. Given he was pipped by             also downgraded by CEOs this year,             BusinessNZ sent 15 questions from              Addressing transport                1.57
                                                                                             is now sitting well behind other            the Mood of the Boardroom survey                             constraints
Said Mainfreight’s Don Braid: too                                                            colleagues such as Judith Collins in        to its members. It revealed top con-           Addressing the housing                 1.55
                                                                                             their estimation of their respective        cerns among its members were un-              shortage/unaffordability
much time in opposition has                                                                  performances.                               certainty about the Government’s
dulled the ability to deliver                                                                   National’s Paul Goldsmith, is just       policy direction, the international                                  Less impressive
policy. More action. Less talk.                                                              three months into the job as finance        trade environment and being able to         Scale 1-5 where 1 = not impressive and
                                                                                             spokesman, but 43 per cent say he           attract talent.                             5 = very impressive
                                                                                             has the right qualities to deliver; 45                                                 Source: NZ Herald 2019 Mood of the Boardroom
                                                                                             per cent are unsure. His debut in           ● D30-31: Not a comfortable                CEOs Survey
                                                                                             today’s Mood of the Boardroom de-           Coalition

Legislate to remove the taint of backdoor funding
CEOs sent a clear message in the
Mood of the Boardroom survey — 75
                                                   nationals but classes New Zealand-
                                                   registered companies as local even
                                                                                              Transparency and                           in our foreign donation laws,” says
                                                                                                                                         a property firm boss.
                                                                                                                                                                                      Mainfreight’s Don Braid suggests
                                                                                                                                                                                   we should have zero tolerance: “no
per cent of them agreeing the Gov-
ernment should legislate to tighten
                                                   if their control or ownership is
                                                   foreign.
                                                                                             awareness of who is                            Chorus CEO Kate McKenzie says
                                                                                                                                         all donors expect to obtain some
                                                                                                                                                                                   international political donations
                                                                                                                                                                                   should be allowed.”
foreign donation laws in order to
remove the taint of backdoor funding
                                                      The donation issue was thrust into
                                                   the spotlight again last month when
                                                                                              donating and why                           influence as a result of donating,
                                                                                                                                         though she is “not sure ‘foreign’
                                                                                                                                                                                      Whereas a dairy company chief
                                                                                                                                                                                   executive suggests he is “not so sure
through the use of New Zealand
companies. Just 8 per cent said this
                                                   former National Party MP Jami-Lee
                                                   Ross revealed that then trade min-
                                                                                                are the important                        donors are any better or worse —
                                                                                                                                         transparency and awareness of who
                                                                                                                                                                                   about the relevance of donations,
                                                                                                                                                                                   because foreign actors are present
isn’t necessary; 17 per cent were
unsure.
                                                   ister Todd McClay had helped to
                                                   facilitate a $150,000 donation to his
                                                                                               things to focus on.                       is donating and why are the import-
                                                                                                                                         ant things to focus on”.
                                                                                                                                                                                   with or without.”
                                                                                                                                                                                      However, Westpac CEO David
   A parliamentary select inquiry                  party in 2016 from Chinese million-                                Kate McKenzie         Chair of NZ Local Government           McLean says the laws are already
committee is looking into domestic                 aire, Lang Lin, through his New                                      Chorus CEO       Funding Agency Craig Stobo agrees,        very tight. Deloitte’s CEO Thomas
influence and interference by foreign              Zealand-registered company Inner                                                      suggesting that all political donations   Pippos says his sense is “this is a non-
state actors.                                      Mongolia Rider Horse Industry NZ                                                      should be transparent, which would        issue,” suggesting a greater issue
   New Zealand electoral law forbids               Ltd.                                                                                  allow “the fourth estate to then do       exists with the use of social media
donations above $1500 from foreign                    “That is an absurdly large loophole                                                its forensic job”.                        to peddle fake news.
BOARDROOM - Walking a tightrope 150+ CEOs share their views - BusinessNZ
D4                                                                                                                                                      nzherald.co.nz | The New Zealand Herald | Tuesday, September 24, 2019

MOOD OF THE BOARDROOM

How CEOs ranked Cabinet on performance

Kris Faafoi                                 Grant Robertson                           Andrew Little                            David Parker                                  Jacinda Ardern
(Commerce/Consumer Affairs)                 (Finance)                                 (Justice)                                (Trade and Export Growth)                     (Prime Minister) .

3.58/5                                      3.52/5                                    3.14/5                                   3.08/5                                        2.93/5

Winston Peters                              Ron Mark                                  Damien O’Connor                          Tracey Martin                                 Phil Twyford
(Foreign Affairs/Deputy PM)                 (Defence)                                 (Agriculture)                            (Children)                                    (Transport)

2.92/5                                      2.66/5                                    2.59/5                                   2.56/5                                        1.61/5
                                                                                                                                                                             — (bottom ranked)

Tail-end Faafoi tops list
Commerce Minister seen as an engaging politician with a safe pair of hands, writes Fran O’Sullivan

C
           ommerce       Minister    Kris       Along with Little, who also holds     KiwiBuild has not progressed as well     Craig Stobo. “Hipkins’ solution to cen-       of significant change and improve-
           Faafoi is the politician that    the prime security portfolios, Parker     or as quickly as we’d hoped or           tralise polytechnics doesn’t seem to          ments.”
           most impresses top chief ex-     is seen as a highly competent minister.   expected. But our ambition to build      have a problem definition which is               Building and Construction Minister
           ecutives on their ministerial        Faafoi is seen as a safe pair of      more affordable houses for New Zea-      very poor policy. Otago and South-            Jenny Salesa had surprised, said a
performance in this year’s Herald           hands. But more than that he is an        landers has not changed and neither      land polytechnics seem to be doing            property CEO. “She has taken a com-
CEOs survey.                                engaging politician with a consulta-      has the public appetite for the Gov-     very well catering to the needs of            plex portfolio, is working hard and is
   It is first time in the history of the   tive style who listens to business.                                                locals.”                                      mastering it.
Mood of the Boardroom survey that               The Cabinet is driving change on                 Phil Twyford’s                    A government relations firm head             “Woods is impressively smart and
a minister ranked towards the tail-end      multiple fronts and some ministers                                                 was pungent. “Twyford’s performance           is getting to grips with the Housing
of Cabinet at 17th position, and who        are seen as making better progress in          performance in both                 in both transport and housing has             portfolio remarkably quickly.”
has only been in the position since
January, has substantially outranked
                                            moving the machinery of Govern-
                                            ment along than others.
                                                                                         transport and housing                 been appalling. He was lost in housing
                                                                                                                               and, on transport, allowed the Greens
                                                                                                                                                                                Wine exporter Erica Crawford
                                                                                                                                                                             singled out Children’s Minister Tracy
his colleagues.                                 “Some ministers have got the bit        has been appalling. He                 to convince him to halt nearly every          Martin as the “breakout minister . . .
   But Faafoi, rated at 3.58/5 for his      between their teeth and are making         was lost in housing. And                new roading programme. David Clark            she has impressed.”
ministerial performance, trumps not         real progress,” said Beca Group CEO                                                is a nice person but hasn’t a clue what          The nine top rated Cabinet Minis-
only Finance Minister Grant Robert-         Greg Lowe.                                on transport, allowed the                he’s doing in health and Iain Lees-           ters by business are shown in the
son (3.52/5) who was last year’s top-           “Ron Mark is having a very positive                                            Galloway can’t hide the fact he doesn’t       graphic above.
rated performer in the survey, but also     impact in Defence and Defence Indus-       Greens to convince him                  like the business sector. David Parker           Other ratings were: Energy Minister
Justice Minister Andrew Little (3.14/5),    try, Kris Faafoi shows real understand-   to halt nearly every new                 is blinded to rational policy with the        Megan Woods (2.44/5), Regional
Trade Minister David Parker (3.08/5),       ing, energy and integrity, Megan                                                   farming sector.”                              Economic Development Minister
Prime Minister Jacinda Ardern               Woods is pushing us to a better hy-            roading programme.                      But others had distinct praise for        Shane Jones (2.43/5) Social Develop-
(2.93/5) and Deputy Prime Minister          drogen future, David Parker is acting            Government relations firm boss.   some Cabinet Ministers. “I strongly           ment Minister Carmel Sepuloni
Winston Peters (2.92/5).                    on better water quality and Grant                                                  suspect that New Zealand owes David           (2.40/5), Education Minister Chris
   CEOs were asked to rate Cabinet          Robertson shows a broad understand-       ernment to be building affordable        Parker a debt of gratitude for getting        Hipkins (2.34/5), Health Minister David
Ministers on a scale of 1-5 where 1         ing of the drivers of economic            homes with 60 per cent of voters in      the renamed TTP ratified, despite all         Clark (2.33/5), Local Government Min-
equals not impressive and 5 equals          wellbeing”.                               a Colmar Brunton poll saying they        three Coalition partners being                ister Nanaia Mahuta (2.10/5), Building
very impressive.                                Faafoi’s portfolios also include      wanted KiwiBuild to continue.”           strongly opposed to it pre 2017 elec-         and Construction Minister Jenny
   “The unsung performers of this           Broadcasting, Communications and             Unsurprisingly, former Housing        tion,” said ICBC NZ chair Don Brash.          Salesa (2.01/5), Tourism Minister
cabinet are David Parker and Kris           Digital Media, Government Digital         Minister Phil Twyford tumbled from           CEO respondents said it has defin-        Kelvin Davis (1.96/5 and Immigration
Faafoi,” said a leading banker. “Both       Services and the associate Housing        seventh on last year’s Cabinet survey,   itely been a tougher year for Ministers.      Minister Iain Lees-Galloway (1.69/5).
have reached out to the business            responsibility. The Prime Minister said   where he was scored at 2.77/5, to        “Lots of money allocated but no evi-          ● D10: How Grant Robertson really
community to genuinely ask for our          on announcing his elevation to Cabi-      bottom of the pack this year at 1.61/5   dence of real changes or impact as            rates
views and listened.                         net and membership of a new min-          in the wake of the KiwiBuild fiasco.     yet,” said a tech services head. “Some        ● D11: How business scores the Green
   “They can also put government            isterial housing team led by Megan           “Twyford did the right thing to       of the portfolios require lengthy             Ministers
policies in their areas into perspective,   Woods, that “after nine years of neg-     relinquish advocacy of Kiwibuild — a     change programmes but in many                 ● D18-D19: Business puts NZ First
painting a broader picture.”                lect there is a lot to fix in housing.    dreadful albatross,” said LGFA chair     areas we should be seeing evidence            Ministers under the spotlight.
BOARDROOM - Walking a tightrope 150+ CEOs share their views - BusinessNZ
nzherald.co.nz | The New Zealand Herald | Tuesday, September 24, 2019                                                                                                                                                          D5

MOOD OF THE BOARDROOM

                   Home and away
                      CEOs see Ardern as a great global cheerleader but ineffectual in NZ, writes Fran O’Sullivan

 J
          acinda Ardern’s New York
          dance card is fully booked
          with a formal meeting with
          US president Donald Trump
overnight and a keynote speech at
the UN Secretary-General’s Climate
Action Summit to follow.
    It is for her performance in this
theatre — the world stage — that
Ardern gets the most praise from the
nation’s top executives.
    But a common theme through this
year’s Herald CEOs survey was that
the Prime Minister was at great risk
of being seen as an excellent
cheerleader for New Zealand on the
global stage, but increasingly seen as
ineffectual at getting things done at
home.
    The Prime Minister’s empathetic
response to the Christchurch mass-
acre, where 51 Muslims were mur-
dered at the Al Noor and Linwood
mosques, propelled her to interna-
tional super stardom.
    The world’s tallest building —
Dubai’s Burj Khalifa — was lit up with
a giant image of Ardern embracing a
woman at a Kilbirnie mosque.
    The New Yorker headlined an
article “Jacinda Ardern has rewritten
the script for how a nation grieves
after a terrorist attack”, noting her
empathy and action to ban military-
style semi-automatics and insistence
on not naming the killer.
    There were two glowing editorials
in the New York Times headlined
“America deserves a leader as good
as Jacinda Ardern”, and “Jacinda
Ardern leads by following no-one”.                 Jacinda Ardern and world leaders at the launch of the Christchurch call, in Paris (above). Below, with Twitter boss Jack Dorsey at The Beehive.
    Ardern went on to leverage the
event by launching the “Christchurch                                                                                                                                                      aspirational style but said she was
call” to eliminate terrorist and violent                                                                                                 PM’s score card                                  challenged by execution. “What
extremist content online at a special                                                                                                    How CEOs rate Jacinda Ardern’s                   specific actionable plans are there to
meeting in Paris hosted by French                                                                                                        performance                                      achieve the lofty goals espoused? The
President Emmanuel Macron.                                                                                                                                         More impressive        performance relative to the sexual
    It is hardly any wonder that poli-                                                                                                                                                    claims within her party are very
tical leaders like Trump, Macron and                                                                                                       Response to Christchurch                4.50   unimpressive and deeply cynical.”
even Chinese President Xi Jinping,                                                                                                                  terrorist massacre                       It was the “Ardern effect” — her
have responded to Ardern’s growing                                                                                                         Portrays NZ appropriately               4.14   election as party leader just weeks
celebrity and met with the 39-year-                                                                                                                            offshore                   ahead of the 2017 election — which
old political leader.                                                                                                                                                                     propelled Labour to the position
    Chief executives responding to the                                                                                                                Leadership of NZ             3.13   where it could become a contender
2019 Mood of the Boardroom survey                                                                                                              Coalition management                3.01   for post-election coalition talks.
rated her response to the Christ-                                                                                                              Courageously calls out              3.01      But Michael Barnett from the
church massacre at 4.5/5 — the high-                                                                                                     other international political                    Auckland Business Chamber said the
est rating they awarded Ardern in this                                                                                                                          leaders                   Government was now probably at the
year’s prime ministerial scorecard.                                                                                                                                                       point of needing to look like a group
    They were asked to rate her on a                                                                                                         Political performance as              2.93   of leaders and not a group of one.
scale of 1-5, where 1 equals not im-                                                                                                                    prime minister                       This view was reflected by others.
pressive and 5 equals very impress-                                                                                                            Courage to tackle hard              2.92      Foodstuffs CEO Chris Quin rated
ive.                                                                                                                                            issues such as climate                    Ardern’s “fantastic personal leader-
    Unsurprisingly, they also rated                                                                                                                             change                    ship”.
highly her ability to portray New                                                                                                                                                            “She needs to focus on the talent
                                                                                                                                             Indulges in unnecessary               2.62
Zealand       appropriately     offshore                                                                                                                                                  of team and making tough calls and
(4.14/5).                                                                                                                               'virtue signalling' at expense                    focus on the enablers that really help.
    But Ardern has a weak spot.                                                                                                                 of prime relationships                    Doing a very good job of a complex
Though she got the tick from many                  masses,” said Deloitte CEO Thomas         constantly as us wanting to ‘punch           Administration of National               2.61   coalition. No closer to business.”
chief executives for courageously                  Pippos. “She is reliant on others to      above our weight’ and ‘lead’ on par-           Security and Intelligence                        “Jacinda is widely recognised on
calling out other international leaders            drive the development and imple-          ticular issues.                                                   portfolio                  the international stage in a way very
where necessary, there was growing                 mentation of complicated policy and          “In a volatile world, we need to              Child poverty reduction              2.54   few other PM’s have been,” said a
concern that she has a tendency to                 is severely limited in her ability to     maintain friends with a lot of different                    responsibility                   director. “This gives her ‘voice’. Her
indulge in unnecessary “virtue-                    implement certain areas of change in      countries.                                                                                   capacity to deliver as a PM at home
signalling” at the expense of prime                part because of New Zealand First.”          “Macron entertained the ‘Christ-           Ability to take the country             2.38   is limited by the coalition and thin
relationships, particularly with Aus-                 An infrastructure consultancy          church Call’ because he needs to hold                     with her during                    bench strength.”
tralia.                                            head agreed: “The Prime Minister          the Muslim vote in Paris.”                        transformative change                         Others noted she seems to be
    Those international strengths also             cares greatly about our people and           But others said she had been very       Capability to lead change on               2.15   beholden to NZ First and thus can’t
contain her weaknesses.                            displays empathy and humility. She        impressive in raising New Zealand’s                          major issues                    get anything done.
    Despite launching a Business Ad-               wants a society that has more social      profile globally, which is heart-              Builds confidence within                         “It is clear that the Coalition Agree-
                                                                                                                                                                                   1.76
visory Council and holding multiple                heart and no one disagrees with that.     warming for Kiwis.                             the business community                        ment has bound parties to agreed
meetings with leaders, she has failed                 “Not all current policy initiatives       Wine exporter Erica Crawford ad-                                                          policies,” said Craig Stobo, chair of the
to build confidence within the New                 are clear on how better outcomes will     vised the Prime Minister she needs                                    Less impressive        Local Government Funding Agency.
Zealand business community.                        actually be created. We need to get       to find her “Bill English” and be                                                            “It is very difficult to get political
    CEOs rated her at just 1.75/5 on this          on with the ‘doing phase’ and see if      supported by a stronger team. “The          CEOs were asked to rate the Prime                agreement to enact new policies or
performance indicator. Her capacity                these polices are really going to         present team bumbles too much and           Minister on a scale of 1-5 where                 react to economic and social change.
to lead change on major issues was                 work.”                                    seem to be scared of taking decisions.      1= not impressive & 5= very impressive           The oil and gas policy decision is an
also marked down to 2.15/5 along with                 One observant chief executive          She is (maybe WAS as at 12/8) a good                                                         example of how not to consult with
                                                                                                                                        Source: NZ Herald 2019 Mood of the Boardroom
her ability to take the country with               pointed out it was important for the      face for New Zealand but definitely        CEOs Survey                                       the business community.”
her during transformative change                   Prime Minister not to over-hype           needs a stronger, sharper team.”                                                                In contrast to last year’s survey,
(2.38/5).                                          either her, or, New Zealand’s interna-       Crawford was referring to the           staffer in her Leader’s Office could              there was a great deal of derogatory
    Given that her communication                   tional importance.                        sexual assault allegations which cost      damage New Zealand’s international                comment.
skills are her strong point, this                     “New Zealand needs to be very          Labour Party president Nigel               reputation. It may also have cost her                A telling example: “The Prime Min-
cements the perception that she                    careful as a non-diversified, small and   Haworth his job, and which are now         some support with the business com-               ister is a wonderful shop window —
needs to focus much more at home.                  remote trading economy,” said an          the subject of two investigations.         munity     with     several   survey              not much in store.
    “The Prime Minister is a genuine               energy CEO. “Overseas countries              Ardern admitted before she left for     respondents saying, unprompted,                      But said Panuku chair Adrienne
individual whose key strengths are                 don’t actually care about New Zea-        Japan and New York that Labour’s           that the sexual claims within Labour              Young Cooper, “Ardern is a wonderful
around her ability to connect, project             land.                                     woeful handling of the allegations by      had cast a pall over Ardern.                      role model to our best hope — young
empathy and communicate to the                        “Our cringy insecurity plays out       a young party volunteer against a             A finance chief praised her                    women.”
BOARDROOM - Walking a tightrope 150+ CEOs share their views - BusinessNZ
D6                                                                                                                                                         nzherald.co.nz | The New Zealand Herald | Tuesday, September 24, 2019

MOOD OF THE BOARDROOM

US trade war with China
                                                                                                                                                                                 What’s affecting
                                                                                                                                                                                 business confidence?
                                                                                                                                                                                 Top ten domestic factors

is no laughing matter
                                                                                                                                                                                 impacting on general business
                                                                                                                                                                                 confidence
                                                                                                                                                                                                           More concerned

                                                                                                                                                                                     Congestion in Auckland                7.60
                                                                                                                                                                                   Infrastructure constraints              7.39
                                                                                                                                                                                            Skills and labour              6.99
                                                                                                                                                                                         General uncertainty
Survey shows lowest global confidence rating since GFC, writes Fran O’Sullivan                                                                                                        around the impact and
                                                                                                                                                                                                                           6.87

                                                                                                                                                                                       direction of current or

D
            onald Trump’s twitter feed                                                                                              But 30 per cent disagreed.                        proposed Government
            gives an intriguing insight                                                                                             “A lot of the perceptions come from                               policies
            into the latest twists and                                                                                           misinformed sources,” said the chief                    Labour productivity               6.82
            turns in the trade war he is                                                                                         executive of an Australian bank. “My
waging with China. But despite the                                                                                               perception is that many New Zealand                      International trade              6.81
entertainment value, the trade war is                                                                                            businesses are benefiting from                          Level and quality of              6.63
no laughing matter.                                                                                                              investing the time and effort in under-               government spending
    The latest estimate, by JP Morgan                                                                                            standing how to do business in China.”              Housing unaffordability               6.43
Chase, is that the average cost to US                                                                                               Chorus CEO Kate McKenzie said, “I
households will be about US$1000                                                                                                 think people are more aware that                  Employment law changes                  6.27
(NZ$1585) a year after the next round                                                                                            there is a need for greater understand-            Immigration restrictions               5.96
of tariffs on Chinese goods is imposed.                                                                                          ing of China and its ambitions and its
    The Fed chairman, Jerome Powell,                                                                                             culture and how they are different                                        Less concerned
is also reported to have linked the                                                                                              from Western thinking and the risks             Top ten domestic factors
deterioration in the outlook for global                                                                                          and opportunities inherent in that.”
                                                                                                                                                                                 impacting on confidence for their
growth and weak US manufacturing                                                                                                    Asked if Fonterra’s losses on its
                                                                                                                                                                                 own businesses
and capital spending to US trade poli-                                                                                           Chinese investments raised the ques-
cies.                                                                                                                            tion of whether NZ — and companies
                                                                                                                                                                                                           More concerned
    Back here in New Zealand, CEOs                                                                                               — have too many eggs in the China                  Labour shortages/finding               6.83
responding to the 2019 Herald survey                                                                                             basket and should pursue greater re-                            the right staff
say the trade war between the two                                                                                                gional diversification, some 54 per
elephants of global trade is the biggest                                                                                         cent of respondents said yes.                            General uncertainty              6.50
international issue which is impacting                                                                                              But 30 per cent said China wasn’t                  around the impact and
on business confidence. They rate the                                                                                            the problem. Many cited poor                           direction of current or
trade war’s severity at 7.65/10.                                                                                                 investments by Fonterra.                              proposed Government
    “We are part of the global system,                                                                                              “Fonterra is simply a case of poor                                 policies
what occurs elsewhere impacts on us                                                                                              management and governance,” said a                Infrastructure constraints              6.48
in New Zealand,” says independent                                                                                                leading retailer. “Regional diversifica-
                                                                                                                                                                                           International trade             5.55
director Cathy Quinn. “No one believes                                                                                           tion for any global player is common
                                                                                                                                                                                                 environment
that we are economically isolated or                                                                                             sense but it won’t necessarily insulate
insulated from global events.”                                                                                                   from global easing.”                              Employment law changes                  5.51
    Other concerns such as growing                                                                                                  ANZ Institutional managing direc-                Immigration restrictions              5.47
protectionism where new trade wars                                                                                               tor Paul Goodwin said, “I think China
are erupting such as that between                                                                                                has been a remarkable success story                      Level and quality of             5.34
Japan and South Korea; uncertainties                                                                                             for New Zealand. But we need to                       Government spending
about the Chinese economy and re-                                                                                                recognise that our dependence is sig-                Housing unaffordability              5.16
surgent fears about the prospect of an                                                                                           nificant and each business doing busi-              Restrictions on resource              5.13
international        recession      have                                                                                         ness with China needs to test itself on              management/Land use
combined to send NZ CEO’s confid-                                                                                                what level is appropriate — normal
ence in the global economy to a record                                                                                           portfolio risk management practice.”                 Changed Reserve Bank                 4.85
low on a weighted average basis of                                                                                                  An energy sector CEO was to the                                    policies
1.7/5 in the Herald survey — the lowest                                                                                          point. “We need a mature and consist-                                     Less concerned
seen since the Global Financial Crisis.                                                                                          ent approach to trade deals. But the
    Mainfreight’s Don Braid, whose                                                                                               risk of China putting a bullwhip                Top 10 international issues
logistics business spans both the US                                                                                             through the NZ economy is real.                 impacting on NZ business
and China, says New Zealand business                                                                                                “NZ is racist towards Asian econom-          confidence
should “take advantage of our neutral                                                                                            ies because we think colonially we are                                    More concerned
positioning to develop more trade”.                                                                                              superior. Last time I looked the British
    “We are an export led economy so                                                                                             empire was long gone.”                           Trade war between the US                 7.65
any risks that affect confidence hurt                                                                                               When it came to the United States,                             and China
us as an importer of products and                                                                                                30 per cent felt New Zealand was                              Protectionism               7.29
talent,” said a leading FCMG player.                                                                                             coming under too much US influence                       Uncertain Chinese                7.27
“We need policy that makes us as                                                                                                 on key questions like using Huawei in                               economy
competitive as possible against much                                                                                             domestic 5G networks amid claims it
bigger players.”                                                                                                                 represented a security threat.                      International recession               7.20
    Cautions leading chair Dame Alison                                                                                              “New Zealand is best to stay away                                    fears
Paterson: “The environment is uncer-                                                                                             from the two bull elephants staring                        “Trump” factor –               7.06
tain and people do not perform well         Perceptions of Asia survey found 32        friendly to New Zealand, compared to      each other down,” said Deloitte CEO                   US political instability
in uncertain times.”                        per cent of respondents believed           62 per cent the prior year).              Thomas Pippos.
    Trade-related issues have pipped        China posed a threat to NZ (up from            Some 46 per of CEO respondents           “It is too easy to become collateral            Cyber security breaches                6.96
cyber-security as the number one in-        16 per cent the previous year; with 49     felt similar perceptions were also        damage.                                                       US tariff hikes             6.90
ternational concern for business.           per cent considering China was             gaining currency in business.                “One of our key strengths is our              Climate change pressures                 6.59
    China is also flexing its muscles as                                                                                         global irrelevance that should allow us
                                                                                                                                                                                          Brexit uncertainty               6.34
it emerges as a leading world power         “New Zealand is best to stay away                                                    to work with all.
sparking concerns about the South                                                                                                   Cautioned a tech services head:                   Competition for global               5.83
China Sea and domestically with its         from the two bull elephants staring                                                  New Zealand should be aware and                                        talent
stance on human rights issues.              each other down,” said Deloitte CEO                                                  operate an “eyes wide open” vigilance
                                                                                                                                                                                                           Less concerned
    And there are other impacts from        Thomas Pippos. “It is too easy to                                                    to all international corporate intrusion.
                                                                                                                                                                                  Scale: 1= no concern and
the increasing tensions between the                                                                                                 “This includes vigilance around
US and China — NZ’s largest trading         become collateral damage. One of                                                     what the US social media giants are              10= Extremely concerned.
partner — which are spilling over to        our key strengths is our global                                                      doing with our data too.                        Source: NZ Herald 2019 Mood of the Boardroom
affect sentiment.                           irrelevance”                                                                            “More legislation to protect NZ and          CEOs Survey

    Asia     New      Zealand’s    latest                                                                                        our citizens is needed here.”

Go for a bilateral FTA with United States
If a bilateral free trade deal with the         “My answer is ‘probably’,” says ICBC   believed to have given a commitment       ahead of China ($3.3b)                             Westpac CEO David McLean is also
US does ever come up in talks between       NZ chair Don Brash. “But it depends        to support it to the president.               ● #1 market for intellectual               concerned New Zealand might have to
Jacinda Ardern and Donald Trump,            a bit on what pound of flesh an                Two-way trade has consistently        property exports/charges ($243m) —             give up too much.
there will be a large number of New         extremely mercantilist regime in           been growing between New Zealand          ahead of Australia ($184m) and UK                  A legal firm head said it was a waste
Zealand business leaders saying, “Go        Washington would extract for greater       over the last 10 years. Trade with the    ($57.89m)                                      of time under the current admini-
for it”.                                    access to the US market.”                  US is underpinning a crucial change           On becoming president Trump                stration. “Probably best to keep a low
    A large majority — 79 per cent —            Director Joanna Perry says New         in the New Zealand economy to high        pulled the US out of the TPP and began         profile rather than drawing attention
of respondents to the 2019 CEOs             Zealand should purse a deal if it is the   value goods and services that deliver     making bilateral deals with other              to ourselves by attempting to seek
survey say New Zealand should pursue        only way of ensuring we can continue       high paying jobs. The most recent         parties.                                       what could easily be perceived as
a free trade agreement with the US.         to trade with the US.                      trade data shows that in many of our          Grant Samuel’s Michael Lorimer             ‘unfair’ advantages.”
    “With the breakdown in global trade         “Despite my personal wish to           highest value sectors the US is NZ’s      urges caution: “We will get screwed                Phillip Mills of Les Mills said any deal
rules and frameworks and the lack of        ‘ground’ Trump, at the moment the US       number one market,”                       under the current administration.”             could not be allowed to undermine
appellate judges at the World Trade         market is too important to the NZ              The US is:                                It is a sentiment underlined by a          health, social and environmental
Organisation other arrangements will        economy.”                                      ● 3rd largest export market           funds boss who says better to hold out         standards.
be important,” said a dairy company             Foreign Affairs Minister Winston       ($9.24b) — behind China ($18.95b) and     with the CPTPP agreement and                       If a “no” Brexit occurs, we may be
boss. “But New Zealand needs to be          Peters has already met twice with US       Australia ($14.08b)                       negotiate as a bloc with the US. “By           better to do a FTA with the UK,” said
selective and understanding of the          Vice-President Mike Pence to press the         ● 2nd largest market for services     ourselves we will get screwed on dairy,        Barfoot & Thompson’s Peter
trade-offs.”                                case for a bilateral FTA. Pence is         ($3.6b) — behind Australia ($5.19b) and   IP, and Pharmac.”                              Thompson.
BOARDROOM - Walking a tightrope 150+ CEOs share their views - BusinessNZ
nzherald.co.nz | The New Zealand Herald | Tuesday, September 24, 2019                                                                                                                                                   D7

MOOD OF THE BOARDROOM

Staying agile amid                                                                                                                           What keeps CEOs
                                                                                                                                             awake at night?
                                                                                                                                                                                    Fuel inquiry
                                                                                                                                                                                    gains little

global uncertainty
                                                                                                                                                                                    CEO support
                                                                                                                                             45%
                                                                                                                                             Sourcing and retaining skilled staff   Not many respondents to the Mood of

                                                                                                                                             36%                                    the Boardroom survey think the

S
                                                                                                                                                                                    Commerce Commission’s inquiry into
         park CEO Jolie Hodson fears                                                           it is about lifting the bar again.”           Achieving top line revenue growth      fuel prices will result in lower prices

                                                                                                                                             34%
         global economic uncertainly                                                                Hodson says another aspect of Agile                                             for consumers.
         could act as a brake on busi-                                                         is that it arms employees with the skills                                               Just 15 per cent of respondents said
         ness investment and con-                                                              they need for the future. Squads are          Meeting customer expectations          yes, with the majority — 70 per cent
sumer spending. “That said, we’ve                                                              set up to be cross-functional, which                                                 — responding no and 15 per cent are
invested heavily in our infrastructure,
as we always have done.”
                                                                                               means people quickly learn new ideas.
                                                                                               This makes them more employable.              32%
                                                                                                                                             Regulatory challenges
                                                                                                                                                                                    unsure.

   Hodson says after taking the com-                                                                “A key challenge is labour shortages                                              Retail margins are small
pany on international roadshows: “In-
vestors are generally interested in the
                                                                                               of specialist skills in data, cybersecurity
                                                                                               . . . and attracting this talent to New       23%                                         in comparison to the
sector and what we are doing
compared with what’s happening off-
                                                                                               Zealand,” she adds.
                                                                                                    The move has attracted interest
                                                                                                                                             Impact of policy uncertainty on           overall price of fuel. An
                                                                                                                                             business
                                                                                                                                                                                      inquiry will only impact
                                                                                                                                             18%
shore. We’re in a strong position both                                                         from other companies in New Zealand
in terms of how we are investing and                                                           and overseas. Hodson says overseas                                                               at the margins.
how we are finding new sources of                                                              telcos, FMCGs (fast moving consumer           Improving operational efficiencies
revenue.                                                                                       goods companies), large supermarket                                                                    independent director
   “Some of the markets they see have
negative yields already or negative
                                                                                               chains, Australian retailers and Euro-
                                                                                               pean companies have beaten a path             17%
                                                                                                                                             Competitive pressures                  Look at the proportion of
interest rates. New Zealand is not there            A key challenge is labour                  to Spark’s door in order to learn how
                                                                                                                                                                                          tax in the fuel price
yet, although we have a low 1 per cent
OCR. They see there’s some positivity                  shortages of specialist
                                                                                               this works.
                                                                                                    Spark plans to have a 5G mobile          16%                                       (excise duty, GST etc).
here. Like everywhere there are con-                              skills in data,              network in place for the 2021 America’s       Managing profit expectations

                                                                                                                                             15%
cerns about what will happen with                                                              Cup but the project has been compli-                                                     Mark Cairns, Port of Tauranga chief
international trade and the US-China.”                  cybersecurity . . . and                cated by the GCSB vetoing the com-                                                                                executive
   She says there will be an impact if                 attracting this talent to               pany’s use of Huawei network equip-           Digital disruption
that relationship were to further erode.                                                       ment.                                                                                The ComCom focus is on
The technology global supply chain is
threatened, as many things are made
                                                                New Zealand.                        Hodson says the network will still
                                                                                               go ahead and selecting another partner        13%
                                                                                                                                             Changing organisational culture
                                                                                                                                                                                     cost to the consumer so
in China.                                                                     Jolie Hodson     will not slow Spark down.                                                                      of course it will.
   “This isn’t only for us in New Zea-
land, but globally. In fact we’ve seen
some of the bans in the US being
                                                      Agile working flattens traditional
                                                   management hierarchies. Hodson says
                                                                                                    She says; “We’re in our RFP (request
                                                                                               for proposals) process right now. We’re
                                                                                               likely to have more than one vendor
                                                                                                                                             12%
                                                                                                                                             Achieving cost reduction
                                                                                                                                                                                                     Dame Alison Paterson

pushed out to a later date because of
the realisation that it does actually hit
the technology supply chain.”
                                                   this means decision-making power is
                                                   greater in Spark’s squads and tribes —
                                                   the names used for more fluid groups
                                                                                               in our network. That’s what we’ve seen
                                                                                               internationally. Most organisations
                                                                                               have done this”.
                                                                                                                                             5%
                                                                                                                                             CEO-Board relationship
                                                                                                                                                                                       The biggest increase in
   Closer to home, Spark is 15 months              of workers combining on projects. She            A full 5G network needs new spec-                                                      prices in the last 12
into a major transformation to becom-
ing an Agile workplace. Hodson says
                                                   says Agile means there is clear linkage,
                                                   so that people can see directly how
                                                                                               trum, which is another potential bar-
                                                                                               rier, with the spectrum auction sched-
                                                                                                                                             5%                                     months outside currency
there were three drivers for the move:             their work shows up for customers.          uled for the end of 2020.                     Motivating key reports                 fluctuations has been the
“Improved customer experience;
speeding up our time to market and
changing employee engagement and
                                                      “For us it’s about continuing to shift
                                                   our way of working to high perform-
                                                   ance. We achieved most of what we
                                                                                                    However, Hodson says, Spark aims
                                                                                               to have early access to spectrum on
                                                                                               a short term rental basis to cover the
                                                                                                                                             2%
                                                                                                                                             M&A (Threat)
                                                                                                                                                                                       action of Government.
                                                                                                                                                                                                      independent director
contribution.”                                     wanted to in the first 12 months, now       America’s Cup.

                   EVIE, NZ’S FAVOURITE
                   ELECTRIC VEHICLE.

                   Meet the real Evie
                   at mercury.co.nz/evie
BOARDROOM - Walking a tightrope 150+ CEOs share their views - BusinessNZ
D8                                                                                                                                                 nzherald.co.nz | The New Zealand Herald | Tuesday, September 24, 2019

MOOD OF THE BOARDROOM

Staffing a big issue for executives
                   Mood of the                                                                                                                                          upward bias at the revenue line,
                   Boardroom                 New temporary work visa settings should be welcome relief                                                                  according to Forsyth Barr research.
                                                                                                                                                                           However, there were a number of
                   Duncan                                                                                                                                               downgrades at the bottom line,
                   Bridgeman                 cent) still expect to increase staff                                                                                       Forsyth Barr notes, with earnings per
                                             levels in the next 12 months, but they                                                                                     share revisions for the 2020 financial
                                             do cite labour issues as among their                                                                                       year finishing with just six upgrades

T
                                             biggest concerns.                                                                                                          versus 16 downgrades from those
             hough international trade          Labour shortages featured as the                                                                                        that gave earnings guidance.
             and domestic infrastructure     biggest single domestic concern for                                                                                        Financial year 2021 revisions were
             are clearly big issues facing   survey respondents’ own businesses                                                                                         also net negative with 11 upgrades and
             businesses at the moment,       — showing up as 6.83 on a scale of                                                                                         17 downgrades.
there’s no doubt getting access to           one to ten. Immigration restrictions                                                                                          Most listed company results
skilled labour continues to be               and employment law changes are on                                                                                          reflected solid earnings, some
challenging.                                 the same side of the ledger, as is                                                                Ian Lees-                dividend growth and strong balance
      The good news is the Government        labour productivity, skills and wage                                                              Galloway said            sheets. However, fund managers said
is at least listening, as evidenced last     increases.                                                                                        the visa changes         when it came to companies’ outlook
week in the changes announced to                In short, sourcing and retaining                                                               would assist             statements, the future was clouded
the temporary migrant work visa              staff is for many chief executives the                                                            between                  with uncertainty, particularly on the
scheme.                                      key issue keeping them awake at                                                                   25,000-30,000            international front.
      Some close attention is needed in      night.                                                                                            businesses.                 It all pointed to a gradual economic
terms of the detail of the new settings         So last week’s announcement by                                                                                          slowdown, something that showed
but most business groups from the            Immigration Minister Iain Lees-          jobs skill shortgages list will be   effective solution to ensure employ-         up in last week’s GDP figure as well.
outset have welcomed the move.               Galloway around employer-assisted        replaced with open access to the     ers in genuine need are able to access          Fonterra’s woes and its losses on
      There’s also a sense of relief the     temporary work visa settings should      regions.                             the skills and attributes they need.”        Chinese investments in particular are
Coalition appears to have shied away         be welcome relief, particularly for         Lees-Galloway said the changes        It is indeed a good sign that the        being closely watched by the wider
from pre-election promises to cut            those in the agricultural and            would assist between 25,000-30,000   government is addressing these               business community, the Mood of the
down on net migration: remember NZ           horticulture space.                      businesses to fill shortages.        issues, although many firms would            Boardroom survey showed.
First wanted it slashed by more than            The changes, which start coming          Canterbury Employers’ Chamber     argue that it’s not nearly enough to            Asked whether this demonstrates
80 per cent.                                 into effect in 2020, include the         of Commerce chief executive Leeann   offset employment law policies,              New Zealand and companies have
      In fact, by May this year — some       introduction of a new employer-led       Watson said three-year visas and     which has driven up costs and                too many eggs in the China basket,
18 months after the election — the           visa framework, negotiating and          renewals provide continuity and      compliance.                                  around 54 per cent said yes, 30 per
annual net migration number had              introducing sector agreements to         confidence to both employers and         Meanwhile, despite general               cent said no and 16 per cent were
bounced back to near record levels.          plan for future workforce needs and      workers. “This is a much more        uncertainty about economic risks,            unsure.
      “To be fair, I think the Government    reinstating the ability for lower-paid                                        businesses are remarkably upbeat                Generally there does seem to be
has recognised the issue,” Alan              workers to bring their families to New   Does NZ have too many eggs in        about their own prospects, albeit            a strong sense of caution among
McDonald, Employers and                      Zealand.                                                                      tainted by uncertainty.                      businesses with companies looking at
Manufacturers Association (EMA)                 At the same time the new visa
                                                                                      the China basket?                        Two-thirds of respondents to the         global trends, including trade
general manager of advocacy, told
the Herald at the time. “They
recognised the scale of the problem
                                             system replacing six categories will
                                             require employers to be accredited,
                                             increasing the expectation on
                                                                                      54%
                                                                                      yes
                                                                                                                           Mood of the Boardroom survey
                                                                                                                           reported they expect revenue growth
                                                                                                                           over the next 12 months with around
                                                                                                                                                                        relations, and what they might mean
                                                                                                                                                                        for the economy.
                                                                                                                                                                           Firms are experiencing tighter
. . . they’ve listened to employers.”
      That said, as the Mood of the
Boardroom survey shows, the
                                             employers to employ and train more
                                             New Zealanders.
                                                The plans also include replacing
                                                                                      30%
                                                                                      no
                                                                                                                           52 per cent expecting profit growth.
                                                                                                                               This follows the recent listed
                                                                                                                           company reporting season, which
                                                                                                                                                                        margins and are finding it
                                                                                                                                                                        increasingly difficult to pass on
                                                                                                                                                                        higher costs.
problems caused by skill shortages
aren’t getting any better.
      A healthy number of firms (38 per
                                             the existing skills band with
                                             monetary thresholds aligned to the
                                             median wage, and the higher-paid
                                                                                      16%
                                                                                      unsure
                                                                                                                           resulted in actual profit growth
                                                                                                                           slightly better than expectations and
                                                                                                                           post-result revisions showing a slight
                                                                                                                                                                           A seemingly entrenched lack of
                                                                                                                                                                        confidence in the Government is
                                                                                                                                                                        adding to that uncertain outlook.
BOARDROOM - Walking a tightrope 150+ CEOs share their views - BusinessNZ
nzherald.co.nz | The New Zealand Herald | Tuesday, September 24, 2019                                                                                                                                                                     D9

MOOD OF THE BOARDROOM

Our confidence is waning
                                                                                                                                                                                           Business intentions
Pessimism about the economy has persisted since the change in government                                                                                                                   What CEOs are planning in the
                                                                                                                                                                                           next 12 months

                                                   B
                                                              usiness leaders are less op-    concerned they are about the impact         harming the possibility of a successful          Capital expenditure
Confidence in the general                                                                                                                                                                    More                                     43%
business situation in their own                               timistic than they were a       of various domestic factors for busi-       transition to the future of work for NZ.
sector compared to last year:                                 year ago. A total of 62 per     ness confidence, rated on a scale           Aligned Government spending that is                Same                                     32%
                                                              cent of business leaders re-    where 1 = no concern and 10 =               much more effective in growing pro-                 Less                                    22%
                                                   sponding to the Mood of the Board-         extremely concerned.                        ductivity is critical.”                           Unsure                                     3%
● Agriculture
    57% Less optimistic                            room survey say they are less optim-          The      top     domestic    factors        Despite the pessimism from busi-              IT expenditure
    14% The same                                   istic about the general business situa-    influencing business confidence in          ness, the International Monetary                   More                                     57%
    29% More optimistic                            tion in their industry.                    the NZ economy are congestion in            Fund released its annual review of                 Same                                     25%
                                                       Just 15 per cent feel more optim-      Auckland (7.60/10) and infrastructure       NZ’s economy in the last week.                      Less                                    16%
● Banking                                          istic, 23 per cent say they feel the       constraints (7.39/10).                         It suggests New Zealand’s econom-              Unsure                                     2%
    89% Less optimistic                            same level of optimism as last year.          The announcement last week that          ic growth is “still solid”. It says despite
    11% The same                                                                                                                                                                           Staff numbers
                                                       The figures were worse when            the Auckland light rail project will be     the loss of momentum in economic                   More                                     38%
    0% More optimistic                             respondents were asked their per-          delayed until at least 2021 exemplifies     activity and a cooling in housing                  Same                                     33%
● Construction                                     spective on the New Zealand econ-          the lack of action that CEOs expressed      markets, output has remained close                  Less                                    26%
    60% Less optimistic                            omy.                                       frustration on. The infrastructure          to potential. It also praised the falling         Unsure                                     3%
    20% The same                                       A full 83 per cent say they are less   issue is considered in more detail on       unemployment rate and the govern-
    20% More optimistic                            optimistic than they were one year         D21.                                        ment’s Wellbeing Budget — saying it              In the next 12 months CEOs expect
                                                   ago. Only 4 per cent say they are more        Other major domestic factors             struck the right balance between fis-            their businesses to show:
● Dairy                                            optimistic, 13 per cent say they feel      impacting business confidence ac-           cal prudence and tackling priorities
    71% Less optimistic                                                                                                                                                                    Revenue growth
                                                   the same as last year.                     cording to CEOs include the availabil-      like mental health, child poverty and                Yes                                    66%
    15% The same                                       This poor outlook aligns with other    ity of skills and labour (6.99/10) and      Māori and Pasifika aspirations.
    14% More optimistic                                                                                                                                                                      Same                                     16%
                                                   surveys of business confidence,            general uncertainty around the im-             Some economists say that busi-
                                                                                                                                                                                               No                                     15%
● Property                                         which have shown consistent pessi-         pact and direction of current or            ness confidence surveys tend to be
                                                                                                                                                                                            Unsure                                     3%
    80% Less optimistic                            mism about the economy since the           proposed       Government      policies     biased against Labour-led Govern-
    20% The same                                   change in government to the Labour-        (6.87/10).                                  ments, and have little correlation to            Profit growth
    0% More optimistic                             led Coalition in 2017. The most recent        Foodstuffs North Island chief Chris      actual economic growth. In line with                 Yes                                    52%
                                                   ANZ Business Outlook found 52 per          Quin says: “Talent and Skills shortage      this, Skycity chair Rob Campbell                   Same                                     25%
● Tech                                             cent of         businesses surveyed        and lack of clarity and progress on         suggested one factor impacting busi-                 No                                     20%
    54% Less optimistic                            expected economic conditions to de-        vocational training, along with an          ness confidence is “business organisa-            Unsure                                     3%
    31% The same                                   teriorate.                                 unclear future of vocational training       tions talking down confidence”.
    15% More optimistic                                Respondents were also asked how        and immigration settings are really                                 — Tim McCready
                                                                                                                                                                                           Source: NZ Herald 2019 Mood of the Boardroom
                                                                                                                                                                                           CEOs Survey

  Cathy Quinn, Independent                                                    and local        Banking industry                            Dame Paula Rebstock, chair                    Agricultural industry
  director                                                                    issues           Nine players in the banking                 ACC                                           There were seven responses from
  I am optimistic about the general                                           including        industry took part in the survey —          As a large                                    the agricultural industry, ranging
  business situation for most of the                                          where the        including the top five banks: (ANZ,         insurer with                                  from meat producers to suppliers.
  businesses I am involved with as we                                         RBNZ will        Westpac, ASB, BNZ and Kiwibank).            a                                             The majority (43 per cent) say they
  have high quality CEOs with good                                            land on the      Of those in the banking industry,           substantial                                   expect to authorise less capital
  business plans even if there are a                                          capital          56 per cent say they expect to              diversified                                   expenditure over the next year
  variety of challenges.                                                      require-         authorise more capital expenditure          investment                                    compared to last. The remainder (29
  The New Zealand economy seems                                               ments for        in the next year compared to last           fund, we are                                  per cent) are split between spending
  tougher than 12 months ago and                                              our banks        year, 33 per cent expect it to remain       concerned                                     the same and spending more.
  there is less confidence generally               (and what it will mean for accessing        the same, and only one respondent           about the                                     The industry is split on IT spend, with
  which makes consumers more                       debt — the consensus by business            expects it to decline. On IT spend,         low-interest                                  43 per cent saying they expect to
  cautious.                                        people is that it will be harder which      67 per cent expect it to increase           rate environment and investment               spend more in the coming year, and
  Trump, Boris, Brexit, the US-China               will be negative to the economy).           in the next year, 22 per cent expect        returns, particularly given the               43 per cent saying they expect to
  trade war all make the global                    While most business people are              it to remain the same.                      revaluation changes impacting our             spend less. Just 14 per cent expect
  economy seem more uncertain and                  supportive of NZ facing the                 One third of banking leaders who            liabilities. Uncertainty about the            to hire more staff over the next year
  certainly unpredictable.                         challenge of climate change there is        responded expect staff number to            economic outlook is a major factor            compared to last, 43 per cent say
  As NZ is tied to the global economy,             concern about requiring some                decline over the next year, 44 per          influencing business sector decision-         they expect to hire less.
  we have to take account of that                  businesses to reduce emissions              cent expect them to remain the              making. While the Reserve Bank’s              No respondent in the sector expects
  uncertainty.                                     before there are technological              same, and 22 per cent expect to see         recent policy easing was meant to             less revenue growth over the next
  All businesses are dealing with rising           mechanism to achieve a reduction            an increase.                                provide pre-emptive support, it               year compared to last — 57 per cent
  costs: wages, electricity and                    in emissions.                               In terms of revenue, one third              signalled serious concern and has             say they expect it to remain the same,
  compliance costs including through               Similarly, it makes no economic             expect to see growth over the next          added to economic uncertainty. The            and 43 per cent say they expect
  preparing for changes in regulation.             sense to impose increased costs on          year, 44 per cent expect revenue            adverse effect will likely outweigh           more. As for profit growth, almost
  At the same time there is business               NZ businesses in this context and to        to remain the same, and 22 per cent         any stimulus from marginally lower            half (43 per cent) say they expect to
  uncertainty caused by global issues              give imports a free pass.                   expect a fall in revenue. When              interest rates. The capital require-          see more profit growth over the next
                                                                                               considering profit, 11 per cent             ments review has amplified                    year compared to last, 29 per cent
                                                                                               expect to see it increase, 44               uncertainty, with it yet unclear how          expect it to remain the same, 29 per
                                                                                               percent say it will stay the same,          this might impact particular sectors          cent say they think it will decrease.
  Cameron Bagrie, managing                         challenges mean the next few years          and 33 per cent expect it to decline.       of the real economy. It is unclear            Every respondent in the agricultural
  director Bagrie Economics                        are likely to be tough. For the past        Two-thirds are less confident about         what the end game is regarding the            industry says they are less optimistic
  We reside in a                                   thirty years central banks have been        the economy over the next year.             monetary easing cycle. Cyclical               about the economy compared to this
  world                                            the big stabilisers.                        The remaining third say it will stay        responses are being used to respond           time last year. They are slightly more
  (including NZ)                                   Any problem has been attacked               about the same. In terms of the             to structural problems that have              positive about their own industry —
  where politics is                                through lower interest rates. They          banking industry, 89 per cent are           been with us for a decade. There is           29 per cent are optimistic, 14 per cent
  becoming                                         are almost out of ammunition.               less optimistic, the rest expect it to      limited further room for monetary             are neutral. The remainder (57 per
  more and more                                    Government policy is going to               be the same as last year.                   policy response.                              cent) are less optimistic.
  of a shambles.                                   become more critical and important
  Central banks                                    going forward. Both as a stabiliser,
  can “fix” normal                                 but also influencing medium-term
  economic                                         prospects and setting an                    Roger Partridge, chairman and                                          of these. But     but one example.
  problems. The                                    environment where society and               co-founder of The New Zealand                                          that makes it     The dumbing down of New
  political overlay on economic                    business can prosper together.              Initiative                                                             all the more      Zealand’s education system is the
                                                                                               The biggest immediate threat to the                                    important that    biggest threat to the future
                                                                                               global economy is the trade war                                        we focus on       prosperity and wellbeing of New
                                                                                               between the US and China. I expect                                     things we can     Zealanders.
  Dairy industry                                     say they expect revenue to                it will be resolved within the next 12                                 solve — like      A highly-educated workforce is
  Seven dairy companies took part in the             decrease. On profit growth, 57 per        months as it is in the interests of both                               the skills and    critical to a highly productive
  survey, ranging from the top end of                cent say they expect a growth in          countries to do so. For this reason,                                   educational       workforce. Yet our school students
  town to nimbler but still significant              profit over the next 12 months, 14        I am slightly less pessimistic about the                               attainment of     continue to slide down the
  players.                                           per cent expect profit to remain the      global economy than I am about the          our workforce (current and future),          international league tables (and,
  Of these, 57 per cent expect more                  same, and 29 per cent expect a fall       domestic economy. The New Zealand           the quality of our infrastructure,           importantly, underperform
  capital expenditure in the following               in profit.                                economy is facing a series of series        housing affordability (especially in our     compared with earlier generations
  year compared to last year, 29 per cent            On the NZ economy compared to             threats.                                    fastest growing cities) and resource         of New Zealand school students).
  expect less. In terms of IT, 71 per cent           one year ago, 71 per cent say they        Taking a helicopter view, our two           management restrictions. On all four         There are encouraging signs (such
  expect to spend more, 29 per cent say              are less optimistic, 29 per cent say      largest industries — dairy and tourism      we are performing poorly. And there          as the proposed NCEA reforms)
  the same as last year.                             they are the same as last year.           — are vulnerable to climate change          is little cause for optimism that the        however, other initiatives (like the
  Over half (57 per cent) of respondents             No respondent said they were              policy and perceptions.                     necessary systemic reforms will be           Tomorrow’s Schools
  expect staff numbers to increase, 29               more optimistic.                          At the same time, successive                made. And in the last few years a new        recommendations) will do nothing
  per cent expect them to stay the same,             For the dairy industry, 71 per cent       governments have failed to                  threat has emerged in the form of            to address the more fundamental
  and 14 per cent expect a fall in staff             are also less optimistic compared         implement policies to resolve our           more activist, and less competent,           problems besetting an education
  numbers over the coming year.                      to this time last year, 15 per cent       ailing productivity growth challenge.       government agencies developing or            system that is failing to equip many
  When asked whether they expect                     have the same level of optimism           Many factors have been blamed for           contributing to policy that is poorly        school-leavers with the levels of
  revenue growth over the next 12                    as last year.                             our poor productivity performance,          thought through yet capable of               literacy, numeracy and knowledge
  months, 86 per cent say they expect                Almost 14 per cent say they are           including our small size and                compromising the entire economy.             and skills needed for today’s jobs,
  more, 14 per cent say they expect the              more optimistic for the year ahead        geographical isolation.                     The Reserve Bank’s ill-conceived             let alone those of the future
  same. None of the dairy participants               for the dairy industry.                   There is little we can do about either      proposals to double banks’ capital is        workplace.
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