Capability Overview April 2019
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Capability Overview April 2019
Key facts
Easy and cost-effective – order all your office products from
one place
Cost-saving advice resulting in best spend of your dollars
An exemplary track record for next business-day delivery
We’ll help create value for you – now and into the future
Depend on us to understand your requirements.
Tim McMahon
Business Development Manager
T 07 577 8977 M 021 574 529
tim.mcmahon@officemax.co.nz
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Table of Contents
Introduction .....................................................................4
Category Overview .........................................................5
Stationery ................................................................................................................................5
Furniture ..................................................................................................................................6
Café ...................................................................................................................................... 5-6
Hygiene and Cleaning.............................................................................................................5
Safety & First Aid ....................................................................................................................5
MaxVision Branded Solutions ...............................................................................................6
Packaging ................................................................................................................................5
Technology ..............................................................................................................................6
Summary .........................................................................7
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Introduction
By partnering with OfficeMax for all your office products supplies and services, chances are you’ll save costs and
time. Just by lifting the phone, sending an email or using our website, you’ll gain access to a huge range of
products at one source. Not only that, you’ll be put in touch with helpful, knowledgeable people who genuinely want
to you find products that are the best fit for your purposes.
It is so easy for you to get on with doing your best work while we take care of all your office and workplace products
spanning:
Technology Packaging
Cleaning, hygiene and safety Print services
Furniture
Café
With almost 150 years in business in New Zealand, since our origins as Coulls Somerville Wilkie in 1871, we’ve
learned how important it is to be able to rely on the quality of those products essential to operating a business and
its office. To meet these everyday needs, we have developed a comprehensive range of more than 1000
OfficeMax brand products covering:
Office and education stationery Paper and technology
Filing and labelling Business equipment
Writing and drawing Cleaning and hygiene
Ink and toner Art and craft materials
Lower costs from massive buying power
We’ll continue to keep your costs down even for the highest quality products. We do this through our considerable
buying power across a wide range of products from international and national suppliers, and with our efficient
structure of technology-assisted warehouse and distribution centres and convenient retail outlets.
Sustainability at its best
Our active commitment to providing environmentally preferable products and value-for-money ranges such as
EcoMax and MaxKleen make it simpler for your business to be both sustainable and thrifty.
Talk to the experts
We understand that being in business isn't always easy, which is why we have so many helpful, knowledgeable
staff members on hand to share their expertise and help steer your enterprise towards future growth. At OfficeMax,
we have the office supplies you need to manage your workload and your day, so you can be at the front line of
business. Whether you shop online, in a retail store or by phone, you'll find you can count on OfficeMax to be with
you every step of the way.
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Category Overview
various solutions and recommend process
improvements to reduce cost. Key accounts
Core Office include Briscoes, Cotton On, and Pharmapac.
As our brand suggests, OfficeMax is best known
as a provider of stationery and office products.
This has formed the backbone of our business
and remains a key component of our offer,
despite a gradual decline in usage across the
Fresh Milk Deliveries
industry. To generate added savings we have An important part of our Café solution, Milk is a
developed the OfficeMax home brand range key value add for OfficeMax because of our
with over 1,300 SKUs. To assist customers with ability to consolidate billing into a single monthly
their sustainability goals, we also developed the invoice. Our buying power provides access to
EcoMax range of more than 4,000 products, the sharpest market pricing, and we can meet
which are either made of at least 30% recycled diverse scheduling and delivery requirements on
content, or feature a recognised environmental a national scale, simplifying a tedious category
label such as FSC, Carbon Neutral Product, or while delivering savings. Flagship accounts
Environmental Choice New Zealand. OfficeMax include the Ministry of Social Development,
supplies a majority of corporate and government Christchurch City Council, and Beca.
accounts including Air New Zealand, ASB, ACC,
and Mitre 10.
Fresh Fruit Deliveries
As part of the ongoing growth in demand from
Safety our customers, as part of a healthy option for
OfficeMax is an emerging competitor in this health and wellness, OfficeMax now have a
market and we have steadily grown our Safety Fresh Fruit delivery offer for our customers.
offering in recent years. Our extensive sales Boxes of seasonal fruit can be delivered to your
force and market-leading distribution capabilities location, providing access to fresh fruit for your
give us a strong point of difference, backed up staff.
by a growing team of industry experts and
numerous flagship customers. Our service
model provides great flexibility; at the local level,
our 16 retail shops can stock size-specific Hygiene
products and allow your staff to try on items in-
OfficeMax provides an extensive range of
store, eliminating the admin associated with
hygiene consumables through partnerships with
returns for wrong size products. Some of our
Tork and Kimberley Clark, as well as an
key accounts in this space include the NZ Post
OfficeMax home brand to offer both premium
Group, Vector, and Genesis Energy.
quality and cost saving options. We offer free
on-loan dispensers and install across New
Zealand. In addition to paper consumables, we
also supply cleaning chemicals and equipment
Packaging through our home brand range, as well as
OfficeMax has supplied packaging products for partnerships with EcoLab and Diversey. Key
over 20 years, providing customised solutions to accounts in this space include Lollipops
warehouses, factories, and workshops across Educare, University of Waikato, and Ports of
New Zealand. We have the ability to code and Auckland.
stock products specifically for you in addition to
the wide range of brands currently available. We
understand the need for a nuanced approach
with this category, and can work with you to trial
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Café Brand Solutions
We offer a comprehensive solution for café To be your complete brand solutions provider,
which includes both coffee machine hardware supporting our customers from concept through
and daily consumables. The consumable range to delivery, acting as your brand champion.
covers tin & spoon coffee and tea, hot
Building on considerable growth in recent years,
chocolate, milo, sugar, soups, snacks, fresh
Brand Solutions category has expanded as we
fruit, disposables, kitchenware, and fresh milk
have employed industry experts and diversified
deliveries. Our national team of specialists
our offer. Utilising our online procurement
manage our range of coffee machines offering
solutions tool we manage a wide range of
instant, bean to cup, and barista coffee, with
suppliers and leverage our significant buying
flexible contract options and an agreed service
power to consolidate customers’ supply chains
schedule.
and deliver innovative brand solutions.
We can stock items specific to you for
nationwide next-day delivery, and our user-
Furniture friendly online portal allows for strict brand
This category has grown from selling basic controls, instant online proofing, and digital
chairs and desks, to a comprehensive interiors asset management. Key customers include
solution for new builds and office upgrades. Our Fisher & Paykel Appliances, St John, and PGG
team comprises a dedicated Furniture Helpdesk, Wrightson.
local Specialists in all regions, and a National
Project Specialist for collaboration with
designers and architects. We offer a flexible
service including on-site visits, measuring, 2D Technology
and 3D drawings, colour swatches, core range
OfficeMax supply a wide range of ICT
catalogues, and expert consultation. We can
consumables including Inks/Toners, Monitors &
develop custom showrooms to showcase
Arms, Computer Peripherals, Data Storage,
specific themes, and invite customers to any of
Apple Devices, Phones & Headsets, Projectors,
the existing showrooms at our 16 retail shops
Laptops, Tablets, Software, and Computer
across NZ. Major clients include Metroglass,
Hardware. We provide full implementation
Sky TV, Fonterra, and Fletchers.
support including install, wiring, testing, and
training nationwide. Top clients for this category
include Best Start Educare, Vitaco, and
Manukau Institute of Technology.
Summary
You’re busy – we’re here to help. We know you’ve got big things to think about – like running your business.
Whether you need supplies and paper, technology products and solutions or health and hygiene products, we’ve
got everything your workplace needs conveniently under one roof, saving you valuable time when it comes to
sourcing your requirements.
Our global buying power means we consistently offer competitive prices on all our products, allowing you to better
control your budget, and when you partner with us, you have access to dedicated Account Managers, Product
Specialists, and Accounts Receivable teams, as well as our excellent Customer Service Specialists to help you
along the way.
You can easily place and order online, in-store or over the phone. We offer free, next business day on all orders
placed before 5PM, as well as a range of invoicing options and convenient credit accounts.
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Community programs
Max e-Grants
Developed with Barnardos and supported by generous supplier sponsors, Max
e-Grants provides grants of up to $5,000 for disadvantaged Kiwi children for
basics such as uniforms, stationery and school trips.
0800 What’s Up
OfficeMax are proud to be official sponsors of 0800 What’s Up, a free counselling helpline and web-chat
service for kids to talk confidentially to trained counsellors, 7 days a week, 365 days a year. The
counsellors work with the caller and other agencies like the Police and the Ministry for Children.
School Rewards
OfficeMax’s School Rewards’ programme is our way showing our
appreciation for the orders school’s parents place. In the last
twelve years a record $4.8 million in School Rewards has been
raised. OfficeMax contributed more than $817,000 from the
2017/18 Back to School season alone, with schools reporting that
rewards are often used for technology and new furniture as well as
sporting equipment and other teaching resources.
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Key facts
Easy and cost-effective – order all your office products from
one place
Cost-saving advice resulting in best spend of your dollars
An exemplary track record for next business-day delivery
We’ll help create value for you – now and into the future
Depend on us to understand your requirements.You can also read
