City of Toronto Parks Forest ry and Recreat ion I nclusive Policies, Program s and Services - Present ed by: Janie Rom off Director of Recreation ...
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Cit y of Tor on t o
Pa r k s For e st r y a n d Re cr e a t ion
I n clu sive Policie s, Pr ogr a m s a n d
Se r vice s
Pr e se n t e d by: Ja n ie Rom off
Director of Recreation
Disabilities Issues Committee
December 3, 2012
PRESEN TATI ON OUTLI N E Motion Guiding legislation and policy Services Staff support and training Equipment Resources Partnerships Challenges
M OTI ON “Presentation by the General Manager, Parks, Forestry and Recreation, on recreation policies with respect to inclusive programming for children with intellectual disabilities who don’t fit into traditional programs and transition out at age 12-21”
GUI D I N G LEGI SLATI ON AN D
POLI CI ES
Legislation
ODA 2001 – came into effect and our first divisional plan
was submitted in 2003
AODA 2005 – in effect
Customer Service January 1, 2010
Integrated Accessibility Regulation which combines,
Information & Communication, Employment,
Transportation and Procurement (2011)
D ivision a l Policie s
Inclusion and Support Policy (2000)
Getting Services Right for Torontonian’s with Disabilities:
Demographics and Service Delivery Expectations research
study (completed 2008 -public in 2010)
Recreation Service Plan 2013- 2017 (at Council November
2012)
SERVI CES – PEOPLE W I TH
D I SABI LI TI ES
Continuum of services and programs –
responsive to needs
Fully integrated into mainstream
services to fully adapted or modified
programs
People access the range of services
over different stages of lifeSERVI CES – PEOPLE W I TH
D I SABI LI TI ES
Ada pt e d a n d I n t e gr a t e d Se r vice s
Offered City-wide, led by specially
trained staff
1. Adapted Programs- designed specifically for
people with disabilities
2. Integrated services – inclusion of people with
disabilities into standard programming; a
staff can provide support to between one and
three people, depending on needs; staff
support may not be required for participationSERVI CES – PEOPLE W I TH
D I SABI LI TI ES
In 2011, there were 7,296 registered
participants with a disability (a steady increase
each year since 2003); 1,420 individuals
In 2011 participants used an average 5.1
programs- well used
In 2011, 219 recreation programs were
accessed by people with a disability
32 per cent of participants were aged 12- 21
yearsI N D I VI D UAL & REGI STRATI ON TREN D S
I N A & I PROGRAM S 2 0 0 3 - 2 0 1 1
9,000 1,600
8,000 1,400
7,000
1,200
6,000
1,000
Registrations
Participants
5,000
800
4,000
600
3,000
400
2,000
1,000 200
2003 2004 2005 2006 2007 2008 2010 2011
Registrations ParticipantsSERVI CES – PEOPLE W I TH
D I SABI LI TI ES
You t h ( 1 2 - 2 1 ) u se :
Adapted and Integrated Camps - general and
enriched
Adapted Aquatics
Adapted Social Club – (youth, adult)
Youth clubs
Basketball (child, youth)
Ball/Floor Hockey (child, youth)
Leadership – bronze star, medallion, cross,
emergency first aid, leader in trainingSERVI CES – PEOPLE W I TH
D I SABI LI TI ES
Arts and Crafts (child, youth, adult)
Learn to skate (child, youth)
Racquet Sports (child, youth)
Soccer (child)
Yoga (adult)
Computers
Cooking (youth)
DanceAD D I TI ON AL SERVI CES Sn oe ze le n Room Located at Agincourt Recreation Centre, Scarborough District Provides a multi-sensory environment for people with cognitive disabilities. Benefit from gentle stimulation of the primary senses: sight, touch, hearing and smell W a r m W a t e r Pools Temperatures of 88 degrees F Used to accommodate the needs of those with muscular, circulatory, or neurological impairments
STAFF SUPPORT Up to 209 part time staff working as integration workers each year Each district has one full time Community Recreation programmer dedicated to A and I programming Staff lead – Disabilities
STAFF SUPPORT Staff estimate that it takes four hours of assessment and intake support from initial phone call to participation (first time participants) Steps: Welcome Policy, forms, intake, registration, Adapted and Integrated Management System – confidential data base, staff matched up with participant at program location
STAFF TRAI N I N G Pr ovidin g a cce ssible a n d a da pt e d se r vice s for pe ople w it h disa bilit ie s r e qu ir e s t r a in e d st a ff a n d e x pe r t ise . Behaviour management Personal care Crisis Management Empathy Non-verbal communication Human rights, customer service, health and safety, child abuse Specific disabilities, emergency response Equipment Use – pool lifts, sledges
AD APTED EQUI PM EN T TTY lines, used to communicate with deaf and hard of hearing callers who have a TTY line (in all districts) TTY line for general PFR info and program registration maintained by Customer Service at City Hall Sledges (adaptive skating devices) used for skating and hockey
AD APTED EQUI PM EN T Adaptive skiing/snowboarding equipment is provided at Centennial Park and Earl Bales Park (partnership) Beach wheelchairs are used for access to the city’s beaches Water-chairs are used to increase access into the water at pools with ramps; chair lifts used in pools without ramps
PFR RESOURCES Getting Services Right (GSR) – 2008 demographic research study detailing needs, gaps of people with disabilities in Toronto re: parks and recreation opportunities http://www.toronto.ca/parks/pdf/accessibility/Ge tting_Services_Right.pdf Adapted Programs and Integrated Service Recreation Resource Guides (fully accessible) - inventory of programs, services, District specific http://www.toronto.ca/parks/accessibility/geninfo .htm
PFR RESOURCES Improved Accessibility Map “Exploring Toronto’s Parks and Trails “ http://www.toronto.ca/parks/trails/index.htm Accommodation “How to Guide” for staff – a tool for supporting staff to enable accommodation of people with disabilities at public meetings/events AIMS - Adapted and Integrated Management System - confidential customer records data base FUN Guide – a section on A and I services, printed in large font to reduce barriers for people with visual impairment.
PARTN ERSH I PS Community Living Toronto East Metro Youth Services Geneva Centre for Autism Holland Bloorview Kids Rehab Ontario March of Dimes Ontario Visually Impaired Golfers Special Olympics Ontario Toronto Rehabilitation Institute Variety Village Pegasus
AD VI SORY COM M I TTEES City’s Disabilities Issues Committee PFR – Community Disability Steering Committee Local advisory bodies Staff team that supports AODA compliance, programs and services
CH ALLEN GES Deinstitutionalization has meant that there are more clients in the community, with more complex needs Limitations of the recreation system to respond Serving youth, adults and transitions Aging population Transportation of individuals to programs
CH ALLEN GES – PFR SPECI FI C Accessible buildings and facilities (City facilities - 24 % physically accessible, 25 % partial, 51 % not accessible) Equipment replacement – lifts, etc Program availability and affordability Limited budget availability for one on one support
QUOTE
“ We did not think that there were any summer
camp options available for him that year.
Financially, we were stretched to the limit
paying for out of pocket for his ABA 1:1
therapy. However, thanks to the
resourcefulness and understanding of Adapted
and Integrated Services, Marcus had a positive
summer camp experience for 2 weeks in our
neighborhood community with the support of
a specially trained counsellor.”
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