And into 2019 5 Ways to Maximize Delivery this Holiday Season - eLama

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And into 2019 5 Ways to Maximize Delivery this Holiday Season - eLama
5 Ways to Maximize Delivery this Holiday Season
                and into 2019
And into 2019 5 Ways to Maximize Delivery this Holiday Season - eLama
In the US, the

 8.4bn
                                                                             average person spends

    Global mobile
    connections1
                                                                         3-5hrsa day on their phone2

How do you reach them?
                     Source:s 1. GSMA Intelligence 2018, current year-end data
                    except interpolated subscribers and connections. 2. "State of
                     Mobile 2017”, Flurry; “2017 CrossPlatform Future in Focus”
And into 2019 5 Ways to Maximize Delivery this Holiday Season - eLama
Facebook ads let you reach people at enormous scale

                1B                     2.2B               Over 1B                  1.3B
    people on Instagram            people on Facebook     people reached      people use Messenger
       each month                     each month         through Audience         every month
                                                        Network every month

Source: Facebook data, July 2018
And into 2019 5 Ways to Maximize Delivery this Holiday Season - eLama
Marketing Funnel         Facebook Campaign Objectives

                                 Reach
                                 Brand Awareness
   AWARENESS
                                 Video Views

                                 App Installs
                                 Lead Generation
CO N S I D E R AT I O N          Messenger Responses

  CONVERSION                     Offer Claims
                                 Conversions
                                 Catalog Sales / Dynamic Ads
And into 2019 5 Ways to Maximize Delivery this Holiday Season - eLama
Mobile vs. Desktop conversions in EMEA

                                                                                           mobile                   desktop

                              2017                                                      72%                             27%

                              2016
                                                                         53%                                      46%

Source: “Facebook Holiday Study” by Ipsos Marketing (Facebook-commissioned Global online study), Jan 2018. Data
And into 2019 5 Ways to Maximize Delivery this Holiday Season - eLama
I can shop on my phone during times

                                                                                                                  people use mobile
              when I otherwise wouldn't be productive

                        UK                                                                 52%

                 Canada                                                                  50%
                                                                                                                  during their
                                                                                                                  spare moments
               Australia                                                                48%

                      USA                                                            46%

    Czech Republic                                                                   46%

              Germany                                                               45%

              Denmark                                                          40%

                  Poland                                                    38%

                       Italy                                             35%

                    Spain                                              33%

         Netherlands                                              29%

                  France                                         27%

                    Japan                                       26%

                Sweden                                      23%

Source: “Facebook Holiday Study” by Ipsos Marketing (Facebook-commissioned Global online study), Jan 2018. Data
And into 2019 5 Ways to Maximize Delivery this Holiday Season - eLama
Clicks alone may not
  fully capture the
 impact of your ads

     91
 of the people who could
                              %
 buy your product don’t
     click on your ads

           Source: Facebook Internal Data, Conversion Lift studies, Feb 2017. Based on 2,177 Facebook Lift studies with online sales-based objectives.
And into 2019 5 Ways to Maximize Delivery this Holiday Season - eLama
Measure real business value,
        not clicks
And into 2019 5 Ways to Maximize Delivery this Holiday Season - eLama
Choose the objective you want achieved                              Objective
The marketing objective informs us of your ultimate business goal

                    W H AT ’ S YO U R
                MARKETING OBJECTIVE?

                      Conversions                                   c

                      Catalog sales

                       Store visits

                      App installs

                    Lead generation
                                                                           9
And into 2019 5 Ways to Maximize Delivery this Holiday Season - eLama
What is the Facebook Pixel?

                    • A small piece of code that you add
                      to your website to access some of Facebook’s advanced
                      advertising features.

                    • Easy to implement, with highly customisable features
Put Your Facebook Pixel to Work
Combine Facebook Pixel with Standard Events, Custom and Lookalike Audiences, optimized
bidding and direct response ads to increase conversions

                                          Maximize the impact of your Facebook Pixel with
                                          these
                                          4 tips:
                                          1. Add the Facebook Pixel and customize the code
                                             with Standard Events / Custom Events
                                          2. Create Custom and Lookalike Audiences to reach
                                             people most likely to take your desired action
                                          3. Drive conversion with direct response ads
                                          4. Optimize bids for conversions
Some of the tools powered by Facebook Pixel

                       • Dynamic ads    • Custom audiences
                                          from your website

                       • Conversion     • Value optimization
                         optimization

                       • Cross device   • Conversion lift
                         conversions
                         tracking

                                                               12
Diagnose Facebook Pixel

• Check the client’s website with Pixel Helper
      Ø Start a purchase flow
      Ø Choose product – Pixel event “View Content” firing correctly and properly placed
      Ø Choose product – Pixel event “Add to Cart” firing correctly and properly placed
      Ø Choose product – Pixel event “Purchase” firing correctly and properly placed

• Do diagnostics in Pixels section of Events Manager
Targeting powered by Pixel

          Custom               Lookalike
         Audiences             Audiences
       • Website visitors     People who are
        • Existing clients    similar to your
                             custom audience
CONSIDERATION AND CONVERSION
                                                 OBJECTIVES

                                                  Lead Generation

                                                Website Conversions
Stories ads drive performance results              Website Clicks

                                                    Mobile App
                                                     Installs
Give a makeover to conversion
 rate with Stories Placement

    9%
increase in purchases
                                       8%
                                   lower average cost
                                                                      20%
                                                                    return on ad spend
                                      per purchase

  An online retailer of women’s clothing, SHEIN has rapidly expanded to serve
  customers around the globe. When SHEIN ran a split test campaign to discover
  the impact of ads in Stories on conversions, they found that adding this ad
  placement increased their return on ad spend by 20%.
01
 Inventory
               02
               Targeting
                           03
                           Bidding

  04
Optimization
                05
                Creative
                            06Sales
1   Inventory
    Remove constraints to increase “supply” for delivery.
Let your campaigns flow with fewer constraints

                                                 19
using
placement
optimisation
to maximise reach
and conversions
                        7% increase
                           in reach
                                      +   3.45x increase
                                            in conversions
 Automatic Placements
  Edit Placements
Efficient outcomes

                      Cost per outcome

                                                                                                                       Instagram-only Avg. Cost
                                                                                                                       Per Outcome

                                                                                                                       Facebook-only Avg. Cost
                                                                                                                       Per Outcome

                                                                                                                       Placement Optimization Avg.
                                                                                                                       Cost Per Outcome

                                                                                         Time Elapsed

For illustration purposes only. Costs per outcome vary across Facebook, Instagram and the Facebook Audience Network.
Campaign Budget Optimisation

          Campaign
                                 Campaign
                                 Budget
                                 Optimization

Ad Set      Ad Set      Ad Set
Automatic Placements & Campaign Budget
Optimization will benefit your campaigns

      1                2              3

  Lower costs     More results    Save time &
                                    simplify
Consolidate into fewer ad sets

                           All campaigns
                         max. 3 -4 ad sets
                            per campaign

 Conversion optimization             Value optimization
  50 conversions                     100 conversions
   per ad set per week               over campaign lifetime
2   Targeting
    Maximize audience size, but balance with quality.
Larger audiences allow our system to find the
best opportunities.

 Expand existing   Use Dynamic Ads    Expand interests in
    targeting          for Broad         conversion
                   Audiences (DABA)      campaigns
BROAD AUDIENCE

Convert shopping intent into purchases                              TARGETING

with dynamic ads for broad audiences (DABA)

          Dynamically showcase the relevant   …to people likely
            inventory from your catalog…        to purchase
Align KPI to achieve the business objective

New Customers            Incremental Lift      Maximize ROAS

Exclude Purchasers CRM   Exclude 10-day site   Exclude 10 day
file or 180 day          visitors or 30 day    purchasers, or no
purchasers               purchasers            exclusions
                                               *Try Value Optimization
3   Bidding
    Express the actual cost constraints and/or flexibility on costs.
Bid higher than non-holiday seasons

                    SCALE                                                                                CONTROL

                                                                                                    LOWEST COST
              LOWEST COST                              TARGET COST
                                                                                                    WITH BID CAP

 •   Best strategy to get the most results   •   Best strategy to maintain a stable      •   Best strategy to control your cost
     and scale, esp. for new campaigns           average cost per result as your spend
                                                 increases                               •   You need to understand approximate
 •   Cost can fluctuate as your spend or                                                     cost per event for your campaign
     action competition increases            •   There may be less results or cost per
                                                 result may be higher than with
                                                 Lowest Cost
4   Optimization
    Meet minimum conversion requirements and optimize for your success metric.
Conversion Optimization

Implement Facebook Pixel with following events:

                                                  50 conversions
                                                  per ad set per week
Value Optimization
Optimize campaigns to focus on purchase value

Designed to enable advertisers to optimize conversion, mobile app install
and catalog sales campaigns to help drive their bottom line results

  Focus on ROAS                             100 conversions
    and purchase value                     over campaign lifetime
5   Creative
    Make content that is relevant for people to achieve the desired outcome.
Drive performance with creative basics to stay
                            competitive

Business                 Instant                 Retain           Brand
Objective               Attention               Interest           Link

                Think Sound Off…    Frame For    Highlight What
                     And On           Mobile        Matters
Stories

  Add text + graphics   Add GIFs     Use apps like
  in Stories            in Stories   Unfold + Videoshop
NEW

      Customize your creative for each placement
        Choose the exact image or video people see in your ads depending on where those ads appear
NEW

How to customize your creatives for placement
                                                    1                2                        3
1. Choose “Edit Placements” and select the
                                                            Edit            Exclude               Choose
   placements where you want your ads shown
                                                        Placements         Categories             Images

2. Optionally, you may also exclude your ads from
                                                                              Mature
   appearing on certain websites or categories

                                                                              Dating
3. You will choose your custom assets during
   ad creation when uploading media

                                                                         Tragedy & conflict

                                                                             Gambling
Video
Creation Kit

• Enabling advertisers to turn
  their existing image and text
  assets into videos optimized for
  mobile with the help of easy-to-
  use video templates.
Democratizing    Turn your existing image

video creation   and text assets into videos
                 optimized for mobile — at
                 15 seconds or less in length
for mobile       and framed at 1:1 for feed
                 and 9:16 for stories on
                 Facebook and Instagram.
Promote a product   Sell multiple   Show product   Drive product
                               (6 seconds)
                                                   products        benefits       discovery
                                                   (6 seconds)     (15 seconds)   (15 seconds)

Choose from multiple
templates — designed with
your business goals in mind.
These templates can be
found in Ads Manager
within the single video and
slideshow formats and in
the Video section within
the Publishing Tools on your
brand's Facebook page.

They'll give you the power
to create brand new mobile
videos that follow a unique,
performance optimized,
story.
4
3
Describe a product
                              Promote a product   or service           Show product   Highlight a message
                                                  (15 seconds)
                              (6 seconds)
                                                                       benefits       (15 seconds)
                                                                       (15 seconds)

Holiday templates

We are introducing a set of
four holiday-specific
templates. Whether you
want to promote a product,
describe a product or
service, show product
benefits, or highlight a
message, our holiday
templates help you create
mobile-optimized videos -
all with a holiday twist.

4
4
6   Drive sales
    Do remarketing and prospecting
Drive sales with
PROSPECTING and
RETARGETING
Discover the power of dynamic ads

           SCALE                       ALWAYS-ON                   CROSS-DEVICE              DYNAMICALLY RELEVANT

     Promote all of your        Set up your campaigns once    Reach people with ads on        Show relevant ads with
   inventory with unique        to continually reach people      any device they use,          real-time pricing and
 creative without having to      with the right products at   regardless of their original           availability.
configure each individual ad.          the right time.               touchpoint.
What does a dynamic ad look like?

                                Items displayed are
      Offer Headline              from pre-defined
                                     Product Set

Optional: use of a fixed card
to introduce the promotion,
        Use of overlay               Add Pricing
Dynamically match the right product to the right person at scale
to boost demand and sales

                                         BROAD AUDIENCES
                                         Expand your dynamic ads to reach
                                         beyond your website or app visitors
                                         to generate demand

                                         R E TA R G E T I N G

                                         Target people who have been to
                                         your site or app to generate
                                         sales
NEW

Showcase
catalog
products in
more
compelling
ways
 Build customizable creative
 templates for dynamic ads
01
 Inventory
               02
               Targeting
                           03
                           Bidding

  04
Optimization
                05
                Creative
                            06Sales
Happy Holidays!
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