DCP ICT & Information Management Directorate - Proposed Structure for Consultation July 2017 - Public Service Association
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DCP ICT & Information Management
Directorate
Proposed Structure for Consultation
July 2017
Acknowledgment
“We would like to acknowledge the land that we
meet on today is the traditional lands for the
Kaurna people and we respect their spiritual
relationship with their country. We also
acknowledge the Kaurna people as the custodians
of the greater Adelaide region and that their
cultural and heritage beliefs are still as important
to the living Kaurna people today.”
2Outline
1. Background and rationale for the proposed structure
2. Guiding Principles informing the structure
3. Proposed structure and key features
4. HR Principles
5. Consultation process and how you can have your say
6. Employee support available
7. Next steps
8. Questions
3Background
• DCP created from November 2016, stand alone from 1 July 2017
• Under-investment has meant ICT is unprepared for the new ways of working
expected by our staff.
• ICT structure required to support a stand alone agency that complies with
legislative and operational requirements
• Significant “Technical Debt” in C3MS platform that requires new ways of
thinking to solve
• The proposed structure will enable DCP to deliver on Nyland
recommendations and transition to a more nimble operating model
• New skills are critical to our success – including cloud computing (e.g. Office
365, Azure, AWS), Information Security, and strategic planning
4Current Structure
EA to CIO (AS04) CIO (SAES)
Manager, IMS
(AS08)
Manager,
Applications Business Senior Online Sharepoint
CIS Coordinator Infrastructure
Development Coordinator Systems Officer Administrator
(AS06) and Support
Manager (AS07) (AS04) (AS06) (AS06)
(AS06)
5Current Structure – Infrastructure & Support
Manager,
Infrastructure
and Support
(AS06)
3 x Technical Team Leader
Asset Custodian PC Support IT Project Officer
Support Officers User Support
(AS03) Officer (AS03) (AS05)
(AS05) (AS04)
4 x User Support 0.5 User Support
Officers (AS03) Officer (AS03)
6Current Structure – Applications Development
Manager,
Applications
Development
(AS07)
2 x Applications 2 x Applications
Development Development
Team Leader (12 Team Leader
months) (AS06)
6 x Senior
Analyst
Analyst
Programmer
Programmer
(AS04)
(AS05)
Applications
PeopleSoft CRM
Architecture
Solutions
Team Leader
Architect (AS06)
(AS06)
Production
Senior Analyst
Support
Programmer
Coordinator
(AS05)
(AS06)
7Current Structure – Records & Information Management
8Current Structure – C3MS Management Team
Supervisor,
C3MS
Management
Team AS07
2 x Support &
2 x Business Project Officer
Development
Analyst (AS06) (AS05)
Officer (AS05)
9Guiding Principles
• FTE requirements are based on current maturity of the organisation and
strategic work plan required to be implemented
• The new structure will need to be able to operationalise the government’s
response to the Nyland Royal Commission recommendations, where they
relate to ICT.
• New structure needs to adapt to changing technology and needs of business,
as well as handle “business as usual”
• Focus on service delivery and implementation, including a broader focus on
other non-C3MS projects
• A flat leadership structure is favoured over too many layers, given our size
and maturity
• General recognition from staff that the current structure and processes need
to evolve
10Proposed Structure
EA to CIO (AS04) CIO (SAES)
Manager, Manager, Manager, Manager,
Businesss Analysis
Applications and Information Infrastructure Manager,
& Change
Development Governance and Support Strategy (AS08)
Management
(AS08) (AS08) (AS08) (MAS3)
11Proposed Structure – Infrastructure & Support
Manager,
Infrastructure
and Support
(MAS3)
Business Infrastructure Principle Service Desk
Coordinator Team Leader Security Advisor Team Leader
(AS04) (AS06) (AS06) (AS05)
4 x Senior
3 x Technical 2 x Senior
Technical 4 x Service Desk
Support Officer Service Desk
Support Officer Officer (AS03)
(AS04) Officer (AS04)
(AS05)
12Proposed Structure – Business Analysis & Change Mgmt
Manager,
Businesss Analysis
& Change
Management
(AS08)
2 x Support and
4 x Business Lead Trainer Project Officer
Development
Analyst (AS06) (AS06) (AS05)
Officer - AS05
13Proposed Structure – Applications & Development
Manager,
Applications and
Development
(AS08)
Architecture Development
Applications Applications Applications
2 x Lead
4 x Solutions Development UX Developer Development Development
Programmer
Architect (AS06) Team Leader (AS06) Team Leader Team Leader
(AS06)
(AS06) (AS06) (AS06)
2 x Senior Analyst 3 x Senior Analyst 2 x Senior Analyst
Programmer Programmer Programmer
(AS05) (AS05) (AS05)
Analyst
Programmer
(AS04)
14Functions
Records & Information Infrastructure and Applications Analysis & Change
ICT Strategy
Governance Support Development Management
• ICT Strategic Plan • Records • User support • C3MS development • Broad ICT Business
• Project Roadmap management • Infrastructure (including YJ) Analysis
• KPI measurement • Information • Disaster Recovery • Architecture • Requirements
and reporting governance & • Strategic • Advice and gathering
• Industry framework procurement estimation of • Solution
benchmarking • EDRMS project and • Security (policies, changes identification
• Process and IT implementation ISMF/S, awareness, • Analysis and design • Change management
operating model • IPPI, Privacy audit) of CRM solutions • Project governance
• Models for Principles, Data • End User Computing • Integration with • Training
prioritisation and sharing advice (until DXC) other agencies • QA/Testing
tender/procurement • State Records • Cloud computing • QA • Advanced system
selection compliance adoption • Other software – e.g. advice/support
• Adhoc analysis and • Information lifecycle • Office 365 and AFIS PRO
modelling related • CIS maintenance
• Governance and • Identity Management (mainframe)
reporting strategy • Audit Requests
• Project Portfolio • Ad-hoc Data Extract
Management Requests
• Production Support
• Data fixes
15Proposed Structure – Features/Highlights
• Creation of new ICT leadership team
• Expanded infrastructure and support team
• Expanded applications team, focusing on UX and Solutions Architecture
• Inclusion of Records & Information Management and C3MS Management
Team inside ICT directorate
• Increased capacity in expanded Business Analysis & Change Management
team (formerly C3MS Management Team)
• Dedicated Strategy and Security roles
16Employee and Line Manager Support
• Discuss any concerns with your direct line Manager first
• All information can be found in the briefing kit, including FAQs
• EAP services always available on 1300 687 327
• All feedback will be confidential
17HR Principles
• Refer to ‘General Principles’ in the Briefing Kit.
• Directly affected ongoing PS Act employees who have yet to be placed, will be given
priority consideration against roles in the new structure, at their substantive
classification level.
• Temporary employees can only apply for roles affected by the restructure if they are
advertised in Jobs SA and/or the external press.
• Where an ongoing existing employee who is impacted by the changes is temporarily
engaged to another role, whether within or external to the business unit, they will
be considered for roles within the organisational structure at their substantive
classification level.
• Individuals currently providing a service via an external employment agency can only
apply for roles in the restructure if advertised in the external press.
18Consultation Process – Have Your Say
Consultation Period - 10 July to 21 July (2 weeks)
Feedback can be sent to: Kylie Daly
A document summarising new roles will be sent to staff shortly.
All feedback will be confidential.
Discuss any concerns with your line manager or Hamish Cameron
Consultation with the Public Service Association has commenced and meetings
will continue to occur with staff and unions as required.
Line managers will ensure that those employees out of office or on leave will
be briefed and provided with the presentation and any other material to allow
them to partake in consultation.
19Timelines
Time period Activity
Proposed structures communicated by Leaders, 1:1 and/or in
10 July
teams
10 July to 21 July Consultation period and feedback captured
24 July to 11 August Further consideration from feedback sourced
15 August Confirmed structures communicated
16 August Transition and selection processes commence
20Employee and Line Manager Support
• Discuss any concerns with your direct line Manager first
• Contact Human Resources – Suzie Vari, Senior HR Business Partner, ph 8204
2469 or email suzie.vari@sa.gov.au
• All information can be found in the briefing kit, including FAQs
• EAP services always available on 1300 687 327
• All feedback will be confidential
21
Page 27Questions
22
Page 30Contacts
Direct any enquiries to your line manager, Hamish Cameron or
Suzie Vari
Feedback via email to Kylie Daly
23You can also read
