DEBRA Holiday Homes - RELAX EXPLORE

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DEBRA Holiday Homes - RELAX EXPLORE
DEBRA Holiday Homes

RELAX   EXPLORE   ENJOY
                          for people whose
                          skin doesn’t work
                          we do
DEBRA Holiday Homes - RELAX EXPLORE
Contents                                                       Welcome
4           DEBRA Holiday homes                                I hope you enjoy looking through our DEBRA Holiday Homes brochure and find it useful whilst planning your
                                                               next holiday. This brochure provides details of accommodation, as well as an overview of activities and local
                                                               attractions available on and around each holiday park to help you choose the holiday home that will best suit
                                                               your family’s needs.

6           Brynteg holiday home                               All of the DEBRA Holiday Homes are located on 5-star rated holiday parks and offer something for everyone.
                                                               Whatever your preferred type of holiday – traditional British beach or adventurous outdoor activities – you can
            National park scenery and beautiful coastline      be confident there is plenty for the whole family to enjoy.

8           Poole holiday home
            Stunning harbour views, seaside and water sports
                                                               DEBRA currently has five holiday homes located around the UK – North Wales, Poole, Weymouth and the
                                                               Lake District. All DEBRA Holiday Homes have been adapted and best efforts made to be more accessible
                                                               and EB-friendly so your stay is as comfortable as possible. In this brochure, we have included a selection of
                                                               photographs of each holiday home, activities available at the park and places to visit in the local area so you
10 Weymouth            holiday homes
   Seafront, coves and Jurassic coast
                                                               will have an idea of what to expect before you arrive.

                                                               Please visit the website for each holiday park for the most up-to-date information.
                                                               As DEBRA operates a priority booking system, please see page 14 for the earliest
12 Windermere              holiday home
   Picture perfect lakeside, hills and woodlands
                                                               date you can book. If you have any queries or require further information,
                                                               please do not hesitate to contact the DEBRA office on 01344 771961
                                                               or membership@debra.org.uk.

14 How to book                                                 On behalf of everyone at DEBRA, I would like to wish you a lovely holiday.

                                                               Kind regards,

16 DEBRA Membership
                                                               Claire Mather

18 Getting involved                                            Director of Healthcare, Membership & EB Community Support

19 FAQs and contact details

                                                               P.S. Please don’t forget to let us know your holiday highlights - it would be great to see some
                                                               of your holiday photographs too!
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DEBRA Holiday Homes - RELAX EXPLORE
Holiday Homes                                                                                      Our Homes

                             made for you                                                                                         Each DEBRA Holiday Home has a slightly different layout
                                                                                                                                  however, every home has an accessible ramp for outside
                                                                                                                                  ease of access, and there are also a range of bathroom
                                                                                                                                  options available between the homes. All adaptions have
                                                                                                                                  been made to demonstrate DEBRA’s commitment to
                                                                                                                                  meeting the needs of the EB Community.

                                                                                                                                  The DEBRA Holiday Homes are available to hire
                                                                                                                                  throughout most of the year at highly discounted rates for
                                                                                                                                  all DEBRA Members – a unique membership benefit that
                                                                                                                                  very few patient organisations offer. The homes in North
                                                                                                                                                                                                      Windermere
                                                                                                                                  Wales and the Lake District are even available during the
                                                                                                                                  Christmas and New Year holidays.

                                                                                                                                                                                                         Brynteg

                                                                                                                                  DEBRA has a priority booking system to ensure equal
                                                                                                                                  opportunity for DEBRA Members to book time away in
                                                                                                                                  one of the DEBRA Holiday Homes. Please check the

   “
                                                                                                                                  DEBRA website or see the priority booking chart on page
        Allows us to see parts of the country we could not do otherwise as we could not afford                                    14 to find out when you are able to book.
        a caravan on such a nice site.
                                                “
                                              DEBRA Member
                                                                                                                                                                                                                             Weymouth
                                                                                                                                                                                                                                       Poole

                                                                                                                                  Every holiday park offers a wide range of events, activities
                                                                                                                                  and entertainment programmes to enjoy. Please check
                                                                                                                                  that the facilities – both in the holiday home and at the
                                                                                                                                  holiday park – are suitable for your needs before booking
                                                                                                                                  your stay, and note any additional charges that may apply
                                                                                                                                  (e.g. launderette, extra activities).

                                                                                                                               Local volunteers
                                                                                                                               DEBRA is always looking for volunteers to help with our holiday homes. Please get in touch if you
                                                                                                                               would be willing to visit and report any maintenance issues – we want to ensure the homes are kept
Stress-free holiday planning                                                                                                   in the best condition possible.

                                                                                                                               Thank you to our supporters
Whatever you look forward to whilst on holiday, you can have peace of mind knowing that our DEBRA Holiday Homes will
not disappoint. DEBRA currently has five holiday homes across the UK – North Wales, Poole, Weymouth (two homes in
this sought-after location) and the Lake District – all of which are offered at highly discounted rates for DEBRA Members.
                                                                                                                               We would like to thank all of our supporters for their generosity in helping to fund the purchase, maintenance and running
DEBRA Holiday Homes are located in some of the most popular and beautiful 5-star rated parks in the UK and offer a
                                                                                                                               costs of the DEBRA Holiday Homes – without their support it wouldn’t be possible to offer DEBRA Members the chance
wide range of facilities and entertainment programmes suitable for all ages – allowing you to be as active or relaxed as you
                                                                                                                               to enjoy time away at such highly discounted rates.
want to be. Come rain or shine, there is always plenty to do and something for everyone wherever you choose to stay.
                                                                                                                               In just two years, members have stayed in the holiday homes for more than 200 weeks, which has provided them with
Holiday planning can be stressful, especially when trying to find suitable accommodation and facilities for families living
                                                                                                                               much needed respite and the opportunity to have quality family time without the day-to-day disruptions of life with EB
with EB. That’s why DEBRA has, where possible, adapted the holiday homes to meet the diverse needs of the EB
                                                                                                                               (e.g. hospital appointments). DEBRA Holiday Homes are just one of the many ways in which we support our members,
Community.
                                                                                                                               and demonstrates that supporting DEBRA has a direct impact on improving the quality of life of those within the EB
                                                                                                                               Community.
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DEBRA Holiday Homes - RELAX EXPLORE
Coastal and                                                                                         Holiday home features
                                                                                                                                    Sleeps 5+2 (3 rooms + 1 double sofa bed)

                           Country Retreat                                                                                          1 twin, 1 single, 1 double with ensuite shower room
                                                                                                                                    1 Bathroom (bath + shower attachment)
                                                                                                                                    Ramp access
                                                                                                                                    TV
                                                                                                                                    Microwave + oven
                                                                                                                                    Fridge
                                                                                                                                    Washing machine
                                                                                                                                    Decking area
                                                                                                                                    Parking by home (1 car) and Car park parking (1 car)

                                                                                                                            Park facilities
                                                                                                                            ü   State-of-the-art gym                                            ü   Country club & Bistro
                                                                                                                            ü   Indoor leisure complex (heated pool)                            ü   Spa
                                                                                                                            ü   Tennis & badminton                                              ü   Café
                                                                                                                            ü   Go Active activities                                            ü   Launderette
                                                                                                                            ü   Par 3 golf course                                               ü   WiFi (free throughout the park)
  £230
                       “                                                                                      “
                                                                                                                            ü   Fishing
    peak                   Life gets in the way – this holiday was just what we needed
                                                                                                                            Some of these activities are included in your stay, whilst others may carry an additional charge. Please visit the park website
  £200                                                                  DEBRA Member                                        for all available on-site activities and more information on pricing: www.parkleisure.co.uk/brynteg
  off peak

Brynteg
Whether you’re looking for a holiday surrounded by amazing scenery, charming villages and the beauty of Snowdonia
National Park or wish for a slower pace of life with the time to relax and unwind in peaceful surroundings, the Brynteg
                                                                                                                                                                                                    Don't forget
Coastal and Country Retreat offers all of this and more.
                                                                                                                                                                                                    ü Additional bedding (if you plan to use the
Located between the base of Snowdon and a seemingly endless coastline, this 5-star luxury leisure resort is the ideal                                                                                 sofa bed as an extra bed)
place to stay and has something for everyone. Take part in one of the many outdoor activities or enjoy the stunning views                                                                           ü Towels & Tea towels
from the top of Mount Snowdon (accessible by train).                                                                                                                                                ü Bathroom and kitchen essentials (including:

Local Attractions                                                                                                                                                                                     toilet rolls, soap and washing-up liquid)

Nearest train station: Bangor - 8 miles • Greenwood Forest Park - 5 miles • Snowdon Mountain Railway - 5 miles
Caernarfon Castle - 5 miles • Welsh Mountain Zoo - 28 miles • The Fun Centre - 4.8 miles • Portmerrion Village - 24 miles                                                                           but most importantly have fun...
Anglesey - 17 miles
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DEBRA Holiday Homes - RELAX EXPLORE
Harbour                                                                                      Holiday home features
                                                                                                                                Sleeps 4+2 (2 rooms + 1 double sofa bed)

                             Holiday Village                                                                                    1 twin, 1 double
                                                                                                                                1 Wet room (roll-in shower)
                                                                                                                                Ramp access
                                                                                                                                TV
                                                                                                                                Microwave + oven and cooker
                                                                                                                                Fridge
                                                                                                                                Heating
                                                                                                                                Parking (1 car)

                                                                                                                        Park facilities
                                                                                                                        ü   Luxury spa complex                                              ü Evening entertainment
                                                                                                                        ü   Convenience store                                               ü Access to Tides Owners Lounge/facilities
                                                                                                                        ü   Beach access (moderately steep slope)                           ü Heated indoor and outdoor pools with
                                                                                                                        ü   Launderette                                                       children’s paddling area
                                                                                                                        ü   Kid’s club + playgrounds                                        ü Launderette
                                                                                                                        ü   Climbing wall
  £230                                                                                                                                                                                      ü WiFi (300mb free per day; additional charges

                       “
                                                                                                                        ü   Crazy golf                                                        apply for more use)
    peak                   ‘The chance for fa mily fun and quality time together with rest and

                                                                                    “
                                                                                                                        Some of these activities are included in your stay, whilst others may carry an additional charge. Please visit the park website
  £200                     relaxation away from day to day pressures.       DEBRA Member                                for all available on-site activities and more information on pricing: www.haven.com/parks/dorset/rockley-park/
  off peak

Poole
For guests interested in a wide range of indoor and outdoor activities, this Rockley Park Holiday Home located in the
5-star Haven Holiday resort in Poole is the perfect place to unwind and relax or take on new adventures.
                                                                                                                                                                                               Don't forget
                                                                                                                                                                                               ü Bed linen including sheets and covers
Located next to Ham Common Nature Reserve, this DEBRA Holiday Home is great for anyone looking for a seaside
getaway with nature on your doorstep. With its very own sailing school and water sports centre, as well as indoor and                                                                            (pillows & duvets supplied)
outdoor pools linked by a SplashZone, there is plenty of excitement waiting for you.                                                                                                           ü Additional bedding (if you plan to use the
                                                                                                                                                                                                 sofa bed as an extra bed)

Local Attractions                                                                                                                                                                              ü Towels & Tea towels
                                                                                                                                                                                               ü Bathroom and kitchen essentials (including:
                                                                                                                                                                                                 toilet rolls, soap and washing-up liquid)
Nearest train station: Poole - 3.5 miles • Bournemouth Oceanarium - 9 miles • Adventure Wonderland - 15 miles
Monkey World - 16 miles • Tank Museum - 15 miles • Nearest main sandy beach (Sandbanks) - 8 miles                                                                                              but most importantly have fun...
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DEBRA Holiday Homes - RELAX EXPLORE
Seaside Resort                                                                                      Weymouth Orange 65
                                                                                                                                     Sleeps 4 +2 (1 double, 1 twin room + 1
                                                                                                                                                                                                 Weymouth Red 36
                                                                                                                                                                                                      Sleeps 4+2 (2 twin rooms + 1 double sofa

                                 & Spa                                                                                               double sofa bed)
                                                                                                                                     1 Bathroom (Bath + Shower cubicle)
                                                                                                                                                                                                      bed) 1 overbed grab bar
                                                                                                                                                                                                      1 Wet room (roll-in shower)
                                                                                                                                     Ramp access (Slight incline to homes)                            Ramp access (Slight incline to homes)
                                                                                                                                     TV                                                               TV
                                                                                                                                     Microwave + oven                                                 Microwave + oven
                                                                                                                                     Fridge + Freezer                                                 Fridge + Freezer
                                                                                                                                     Dishwasher                                                       Heating
                                                                                                                                     Heating                                                          Decking area
                                                                                                                                     Decking area                                                     Parking (1 car)
                                                                                                                                     Parking (1 car)

                                                                                                                             Park facilities
                                                                                                                             ü   Heated indoor pools + slides                                    ü Self-service shop
                                                                                                                             ü   Children’s entertainment                                        ü Sports bar
                                                                                                                             ü   Soft Play Area                                                  ü State-of-the-art gym
                                                                                                                             ü   Spa + sauna                                                     ü WiFi (in-home availability; additional charges
   £230
                     “
                                                                                                                             ü   Beach access                                                      apply)
     peak                A wonderful week here- everything you could want. A real plus for us EB                                 Launderette                                                     ü Local bus to Weymouth (wheelchair

                                                                                                         “
                                                                                                                             ü
   £200                  warriors is having so many fans, a must for us in the heat.
                                                                                DEBRA Member
                                                                                                                             ü   Club Rooms + entertainment (x2)                                   accessible)
                                                                                                                             Some of these activities are included in your stay, whilst others may carry an additional charge. Please visit the park website
   off peak
                                                                                                                             for all available on-site activities and more information on pricing: www.watersideholidaygroup.co.uk/waterside/

Orange 65                                                         Orange 65
                                                                                                                                 Red 36
 Weymouth
 Next to the stunning beaches of the Jurassic Coast and a stone’s throw away from the historic town of Weymouth,
 Waterside Holiday Park and Spa is right on the beach at Bowleaze Cove. Ideal for members looking for fun and
                                                                                                                                                                                                     Don't forget
 entertainment as there are so many things to do in and around Weymouth.
                                                                                                                                                                                                     ü Bed linen including sheets and covers
 DEBRA has two holiday homes on this 5-star holiday resort. You will find plenty of on-site amenities including a leisure                                                                              (pillows & duvets supplied)
 pool and spa, as well as a heated outdoor pool area perfect for lounging in the sun. Taking the 1.5 mile journey into the                                                                           ü Additional bedding (if you plan to use the
 centre of historic Weymouth is possible through a wheelchair accessible bus service.                                                                                                                  sofa bed as an extra bed)

 Local Attractions                                                                                                                                                                                   ü Towels & Tea towels
                                                                                                                                                                                                     ü Bathroom and kitchen essentials (including:
                                                                                                                                                                                                       toilet rolls, soap and washing-up liquid)
 Nearest train station: Weymouth - 3 miles • Monkey World - 14 miles • Sealife Adventure Park - 2 miles
 Tank Museum - 15 miles • Abbotsbury - 12 miles • Swanage Railway - 27 miles • Lulworth Cove & Durdle Door - 14 miles
                                                                                                                                 Red 36                                                              but most importantly have fun...
 Dinosaur Museum - 9 miles
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DEBRA Holiday Homes - RELAX EXPLORE
Lakeside & Woodland                                                                                                    Holiday home features
                                                                                                                                        Sleeps 5+2 (3 rooms + 1 double sofa bed)

                    Escape                                                                                                              1 twin, 1 double, 1 single
                                                                                                                                        1 Bathroom (shower cubicle)
                                                                                                                                        Ramp access
                                                                                                                                        TV
                                                                                                                                        Microwave + oven
                                                                                                                                        Fridge + Freezer
                                                                                                                                        Dishwasher
                                                                                                                                        Heating
                                                                                                                                        Decking area
                                                                                                                                        Parking by lodge (1 car)

                                                                                                                                Park facilities
                                                                                                                                ü   Heated indoor pool                                              ü    On-site takeaway restaurant
                                                                                                                                ü   Jacuzzi, sauna, steam room                                      ü    Daytime activities
                                                                                                                                ü   Gym                                                             ü    Evening entertainment
                                                                                                                                ü   Outdoor children’s play area                                    ü    Boat launching + marina
  £230                                                                                                                          ü   WiFi (free throughout the park)                                 ü    Amusement Arcades
    peak
  £200
  off peak
                        “   We had the best fa mily holiday ever!
                                                                               “DEBRA Member                                    ü
                                                                                                                                ü
                                                                                                                                    On-site convenience store
                                                                                                                                    Boathouse Bar & Restaurant
                                                                                                                                                                                                    ü
                                                                                                                                                                                                    ü
                                                                                                                                                                                                         Multi-sports court
                                                                                                                                                                                                         Launderette (charges apply)
                                                                                                                                Some of these activities are included in your stay, whilst others may carry an additional charge. Please visit the park website
                                                                                                                                for more information on pricing: www.parkdeanresorts.co.uk/location/lake-district/white-cross-bay

Lake Windermere
Whether you like to be active or prefer sit back and relax, you’ll find that the 5-star White Cross Bay Holiday Park & Marina
offers the picture-perfect holiday escape.
                                                                                                                                                                                                        Don't forget
                                                                                                                                                                                                        ü Bed linen including sheets and covers
Located on the shores of Lake Windermere in the world famous Lake District, this is the ideal place for families to enjoy
stunning lakeside views and appreciate the natural surroundings. Younger guests can enjoy a dedicated play area and                                                                                       (pillows & duvets supplied)
organised activities during the peak season.                                                                                                                                                            ü Additional bedding (if you plan to use the
                                                                                                                                                                                                          sofa bed as an extra bed)
                                                                                                                                                                                                        ü Towels & Tea towels
Local Attractions                                                                                                                                                                                       ü Bathroom and kitchen essentials (including:
                                                                                                                                                                                                          toilet rolls, soap and washing-up liquid)
Nearest train station: Windermere - 2 miles • Treetop Trek - 1 miles • Wordsworth Museum (National Trust) - 7 miles
Windermere Outdoor Adventure Centre - 2 miles • Go Ape Grizedale - 11 miles • Windermere Lake Cruises - 3.4 miles                                                                                       but most importantly have fun...
The World of Beatrix Potter - 4 miles • Local towns of Ambleside & Kendal - 5/9 miles • Lakes Aquarium - 12 miles
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DEBRA Holiday Homes - RELAX EXPLORE
How to book a                                                                                 Priority Booking System

                            Holiday Home
                                                                                                                          Due to high demand for use of the DEBRA Holiday Homes (especially during peak dates) DEBRA operates a priority
                                                                                                                          booking system. Please use the following diagram to find out when you can apply:

                                                                                                                                            No                                             Yes                                      Yes

                                                                                                                            I have never stayed in a holiday                I stayed in one of the holiday           I stayed in one of the holiday
                                                                                                                               home before/did not stay in                  homes outside of the peak               homes during the peak period
                                                                                                                                    one last season                               period last season                          last season

                                                                                                                           I want to stay        I want to stay           I want to stay         I want to stay    I want to stay         I want to stay
                                                                                                                             outside the           during the               outside the            during the        outside the            during the
                                                                                                                           peak season           peak season              peak season            peak season       peak season            peak season

                                                                                                                                      Priority 1                                      Priority 2                               Priority 3
                                                                                                                                    Bookings open                                  Bookings open                            Bookings open
                                                                                                                                         from                                            from                                     from

Simple way to book your stay                                                                                                         1st October                                    1st November                             1st December

Step 1    Visit www.debra.org.uk/holidayhomes to view availability of our holiday homes and choose
          the one that will be most suitable for your family’s needs.
                                                                                                                          Booking requests received before the relevant priority booking date will not be accepted. All booking requests will be dealt
Step 2    Call or email for further information and to book your holiday:
                                                                                                                          with on a first come first served basis.
          Tel: 01344 771961 Email: membershipenquiries@debra.org.uk

                                                                                                                          Please note If a priority booking date falls on a bank holiday or public holiday, or a Saturday or Sunday, the next working
•   Each booking is subject to agreement of our terms and conditions, including the allowed number of people staying in
                                                                                                                          day will be considered the priority booking date.
    each home. The number of guests staying in each home must match to those named on the agreed booking form.
                                                                                                                          DEBRA charges different rates for use of the holiday homes during peak and off peak dates. Please check www.debra.
•   The full booking policy and FAQ guide can be found on the website at www.debra.org.uk/holidayhomes.                   org.uk/holidayhomes to see the most up-to-date information on peak dates.

•   Should you be found to be in breach of our terms and conditions, DEBRA or the holiday home park acting behalf of      Should you have to cancel your booking due to illness, hospital appointment or circumstances out of your control, please
    DEBRA, reserves the right to request you to leave.                                                                    contact the DEBRA office on 01344 771961 or membership@debra.org.uk. We will do our best to refund the money you
                                                                                                                          have paid; however, this will be up to DEBRA’s discretion.
•   Prices correct at time of going to print (May 2019) but may be subject to change in the future.

                                                                                                                                      To find out more visit www.debra.org.uk/holidayhomes
                                                                                                                                                and the Holiday Homes websites.

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DEBRA Holiday Homes - RELAX EXPLORE
Benefits of being a                                                           DEBRA EB Community Support Team

                         DEBRA Member
                                                                                                      DEBRA has a specially trained EB Community Support Team dedicated to helping people living with EB.

                                                                                                      The EB Community Support Team has built close working relationships with specialist EB nurses and other health and
                                                                                                      social care professionals to connect members with the services they need to improve their quality of life.

                                                                                                      Acting as a key member of the specialised EB healthcare multidisciplinary teams across the UK (which DEBRA also helps
                                                                                                      to fund), the DEBRA EB Community Support Team understands the overall impact of EB.

                                                                                                      How we can help
                                                                                                      Advocacy
                                                                                                                                                                    Carers and family support
                                                                                                       Help with explaining your needs and views to other
                                                                                                       organisations (including housing departments, school,         Advice and support to carers and family members in
                                                                                                       workplace or social services).                                managing the challenges presented by EB.

                                                                                                      Benefits                                                                          Finances
Supporting the EB Community                                                                             Assistance in the process
                                                                                                        of claiming benefits (or
                                                                                                                                                                                           Help with managing household
                                                                                                                                                                                           finances or debt problems and
Whether you are a new member or someone who’s been part of DEBRA from the beginning, our staff
                                                                                                        appealing benefits-related
                                                                                                        decisions), including help                   EB Community                          pointing you towards other
                                                                                                                                                                                           agencies or useful information.
are on hand to help with all your membership needs:                                                     with which benefits you may
                                                                                                        be able to claim, as well as                 Support Team                          DEBRA also has limited funds
                                                                                                                                                                                           available (through a DEBRA
ü EB Community Events – managing 			                 ü EB Community Updates – leading the 		            explanations for your type of                                                      Community Support Grant)
  everything from regional Get-Together 			            development of InTouch magazine, e-news 		       EB and completing forms.                                                           to support people in times of
  events to DEBRA’s national annual Members’           and other Member publications alongside 		                                                                                          extreme need.
  Weekend, giving our members the 			                  DEBRA’s Marketing & Communications Team
  opportunity to meet and share experiences 		                                                        Significant life changes
  with others in the EB Community. Please visit      ü Financial Grants – assisting DEBRA
                                                                                                         Support in time of change (e.g. a child starting
                                                                                                                                                                    Support and social opportunities
  the website for more information:                    Members on eligibility in applying for 			        primary school or transitioning to higher
  www.debra.org.uk/attend-a-debra-event/intro          support, travel & independence 			                education, moving home to live independently,                Making it possible to connect and enjoy social
                                                       and Education & Learning grants. For more 		      looking at work options).                                    activities with others within the EB Community
                                                                                                                                                                      (such as the annual national DEBRA Members’
ü DEBRA Holiday Homes – arranging low 		               information, please visit: 				                                                                                Weekend).
  cost holidays in facilities adapted for DEBRA 		     www.debra.org.uk/financial-help/intro
  Members in multiple locations across the UK
  and ensuring their maintenance and upkeep
                                                                                                      Please visit the website to learn more or to find contact details for your local EB Community Support
                                                                                                      Manager: www.debra.org.uk/communitysupport

                                                                                                      Not a DEBRA Member?
                                                                                                      Visit www.debra.org.uk/membership to find out more about all member benefits and how to join.

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DEBRA Holiday Homes - RELAX EXPLORE
Get involved with DEBRA                                                                                                    Common FAQ’s

Did you know?                                                                                       Do I have to go for the whole week or can I just go for a long
                                                                                                    weekend/ few days? What will the cost be?
                                                                                                    Holiday home bookings are normally made for seven nights. However, if you wish to have a short break
                                                                                                    (outside of peak periods), please contact the DEBRA office for further advice.
                                                                                                    Bookings of less than seven nights will be priced on a pro-rata basis.

                5,000 in the UK,
                500,000 people
                                       £3m+ DEBRA
                                       aims to spend
                                                            2,800+ DEBRA
                                                            Members; 500+
                                                                               600+ holiday days
                                                                                taken in DEBRA’s    Will I get a full refund if I need to cancel my booking?
                worldwide suffer         annually on        access DEBRA’s     five holiday homes   Should you have to cancel your booking due to illness, hospital appointment or circumstances out of your control, please
                    from EB             research and         EB Community           each year
                                          making a          Support Service                         contact the DEBRA office on 01344 771961 or membership@debra.org.uk. We will do our best to refund the money you
                                      difference today                                              have paid; however, this will be up to DEBRA’s discretion.
                                    through quality of
                                    life improvements
                                                                                                    Can we take the dog?
                                                                                                    Dogs are only permitted in our Weymouth Red holiday home, with prior agreement from DEBRA. Additional cleaning
                                                                                                    charges will apply.
How you can offer support to DEBRA                                                                  This decision has been made to protect our Members who have sensitive and serious allergies.

Arrange a fundraising event : www.debra.org.uk/fundraise-for-us/intro
                                                                                                    Is there free WiFi at the holiday home?
Become a DEBRA EB Media Ambassador : www.debra.org.uk/mediarep
                                                                                                    WiFi is available in all communal park areas. Depending on the strength of the provider’s signal, this may be reached in the
Offer a little time and become a DEBRA volunteer: www.debra.org.uk/volunteer                        holiday home but cannot be guaranteed.

Get your company involved: www.debra.org.uk/get-your-company-involved/intro
                                                                                                          If you have any other questions about your stay in the DEBRA Holiday Homes, please visit:
Remember DEBRA in your will: www.debra.org.uk/leave-a-gift-in-your-will/making-a-will                     www.debra.orgk.uk/holidayhomes

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DEBRA, DEBRA House, 13 Wellington Business Park, Dukes Ride, Crowthorne, Berkshire, RG45 6LS.
                                        Email: membership@debra.org.uk Web: www.debra.org.uk
                                    Follow us on    /DEBRACharity        @CharityDEBRA        @CharityDEBRA
A charity registered in England and Wales (1084958) and Scotland (SC039654). Company limited by guarantee registered in England and Wales (4118259).
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