Disability Service Plan Progress Report- 2019-2020
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Disability Service Plan Progress Report– 2019-2020
[QUEENSLAND POLICE SERVICE]
DISABILITY SERVICE PLAN PROGRESS REPORT - 1 JULY 2019 TO 30 JUNE 2020 (YEAR 3)
WHOLE-OF-GOVERNMENT ACTIONS (As detailed in All Abilities Queensland - Queensland Government Actions)
Action Action success measure Products/Activities Progress/Achievements Status
All Abilities Queensland commitments How we know we have completed these actions Outline agency-specific products or activities to support What we did in the period 1 July 2019 to 30 For the period 1 July 2019 to 30 June
for 2017-2020 and activities this action (for the period 1 July 2019 to 30 June 2020) June 2020 to ensure success measures are 2020, please indicate if there is any
addressed change to the status of the action
item (NB: yellow highlighting
indicates 2019 status
Green highlighting indicates a status
change in this report
Support national communication • Queensland participates and contributes • QPS public messaging aligns with national • Specific social media platforms Completed/2019 QPS Completed
strategies and activities to promote to national communication strategies and communication strategies and adheres to utilised to target unique audiences
the National Disability Strategy activities Queensland Government Social Media including use of video captioning.
2010–2020 (AAQ whole-of- Guidelines.
government, DCDSS lead).
Queensland Government Ministers • Information pack provided to Ministers to On track/2019 QPS Completed
act as champions with business, support development of partnerships
industry and organisational partners
within their portfolio to raise
awareness of disability and build
partnerships and opportunities
(AAQ whole-of-government, DCDSS
lead).
Investigate and develop options to • Disability awareness training program Completed/2019 QPS Completed
provide disability awareness training developed and piloted with DCDSS staff
to Queensland Government and in DCDSS induction programs
frontline staff and to incorporate • Explore options for disability awareness
disability awareness training into training to be progressively rolled out to
Queensland Government induction staff of other Queensland Government
programs (AAQ whole-of- departments and induction programs
government, DCDSS lead).
Encourage Local Governments, non- • Letters sent to all Local Governments and On track/2019 QPS Completed
government organisations and key non-government stakeholders
businesses to develop disability • Information to support Local
access and inclusion plans and use Governments, non-government
processes to engage with people organisations and businesses to develop
with disability in the design and plans provided on dedicated website
delivery of services (AAQ whole-of-
government, DCDSS lead).
Access for people with disability is • Guidance provided to staff about how to Completed/2019 QPS Completed
improved by considering the needs choose an accessible venue for an event or
of people with disability when meeting
buildings and venues used by the
Queensland Government are
refurbished or leases renewed and
1where possible in choosing venues
for Queensland Government run
events and meetings (AAQ whole-
of-government, DCDSS lead).
Government services and funded • Language, translating and communication • myPolice and Neighbourhood Watch • A full accessibility assessment to Completed/2020 Completed
non-government services provide services are available to Queenslanders (NHWQ.org) news sites meet most identify solutions is not financially
access to language, translating and with disability when accessing Queensland accessibility standards. Issues have been viable – such site checks are priced
communication services (AAQ Government provided and funded services identified that do not meet the AA on page numbers, and each of
whole-of-government, Department standard (e.g. contrast issues, text on these sites has thousands of pages.
of Local Government, Racing and images) and some against the A standard. • The QPS Operational Procedures
Multicultural Affairs (DLGRMA) Manuals contains the protocol for
lead). the engagement of accredited
interpreters and translators.
Work towards ensuring all • All new key Queensland Government Completed/2019 QPS Completed
Queensland Government information/materials are provided in
information is accessible and accessible formats
provided in multiple formats (AAQ • Existing content progressively reviewed
whole-of-government, DCDSS and updated
lead).
Government policies require • All new key website content is accessible Completed/2019 QPS Completed
Queensland Government websites and complies with guidelines
to meet contemporary Australian • Increase in the number of government
Web Content Accessibility websites that meet guidelines
Guidelines. Work continues to be
undertaken to provide transcripts
and/or captions are available for
newly created time-based media
(i.e. pre-recorded video/audio)
(AAQ whole-of-government, DHPW
support).
Promote uptake of the Companion • Number of businesses, offering the Completed/2019 QPS Completed
Card Program by businesses, Companion Card Scheme
including Queensland Government
venues and events (AAQ whole-of-
government, DCDSS lead).
Work towards ensuring all • New Queensland Government legislation, • The QPS reviewed existing legislation in • The following legislative Completed/2020 Completed
Queensland Government legislation, policies and programs demonstrate they preparation for the commencement of the instruments were prepared in
policies and programs are consistent have considered the needs of people with Human Rights Act 2019 on 1 January accordance with the specified
with national commitments under disability and carers in development and 2020. products/activities during the
international conventions, consider implementation period:
the needs or interests of people • QPS prepared legislative instruments in o Police Powers and
with disability and carers and accordance with the requirements of the Responsibilities and Other
promote and uphold the human Qld Cabinet Handbook and Legislation Legislation Amendment Act
rights of people with disability (AAQ Handbooks, including the preparation of 2020;
whole-of-government, DCDSS Human Rights Statements of Compatibility
lead). for primary legislation and Human Rights o Police Service Administration
Certificates for subordinate legislation. (Discipline Reform) and Other
Legislation Amendment Act
2019;
o Summary Offences and Other
Legislation Amendment Act
2019;
2o State Buildings Protective
Security Amendment Regulation
2019;
o Police Service Administration
(NDIS Worker Screening)
Amendment Regulation 2019;
o Police Service Administration
(Queensland Corrective
Services) Amendment
Regulation 2020; and
o Weapons & Other Legislation
(Fees) Amendment Regulation
2020.
• There is ongoing consideration and
alignment of legislation, policies
and programs relating to people
with disability and the progression
of human rights.
Implement strategies to reach the • The proportion of people with disability • PSBA HR provides QPS with ongoing Public Service Commission: Completed/2020 Completed
Queensland Government target employed in the Queensland Public Sector consultative service for the • Please provide figures on the • Proportion of non-
that, by 2022, eight per cent of the workforce increases towards eight per implementation of employment proportion of people with operational staff members in
Queensland Public Sector cent by 2022 strategies. disability employed across the QPS who identify as a person
workforce will be people with Queensland public sector with a disability = 2.87%
disability, across attraction, • Staff member vacancies are published on workforce, as per action success • Recruitment and selection
recruitment, retention and career the Smart Jobs Queensland website in measure training for panel members
progression and development, for accordance with Queensland Public Sector • An overview of the strategies that including awareness of
example flexible work practices and Legislation. have been implemented to unconscious bias. Panel
inclusion of people with disability in increase the proportion of people training is conducted on an
the government employer brand with disability employed across the ongoing basis.
(AAQ whole-of-government, Public Queensland public sector • Note: PWD targets are
Service Commission (PSC) lead). workforce. applied only to "non-
operational staff members".
• PCAP Recruiting are
responsible for recruiting
applicants to be trained as
sworn operational police
officers. Applicants must be
able to meet inherent
requirements of a general
duties police officer as set
out in Qld Police Recruiting
Medical Standards
Promote information, resources and • Information, resources and good practice • Release & promotion of the 2019-2020 • Workplace allows information to Completed/2020 Completed
examples of the benefits to case studies uploaded to the dedicated Inclusion & Diversity Plan for Action. be shared through various
businesses of employing people website mediums to ensure important • The promotion of practices
with disability, the assistance • Launch of Workplace communication information is being distributed to to increase and understand
available, how to make recruitment platform to build greater connectivity all employees. Share recruitment the resources and tools
and employment process more within organisation. Text subtitles strategies & experiences for available to assist in
accessible to improve opportunities introduced for videos released on ongoing learning. recruiting people with
for people with disability to platform to improve engagement for disability and retain staff is a
participate in employment (AAQ hearing impaired persons. • Formalisation of governance priority to the QPS.
structure for all diversity networks
3whole-of-government, DCDSS • Creation of the Communication, Culture & to provide a reporting structure • Providing a positive and
lead). Engagement division with a vision of through Our People Matter to an healthy experience for our
empowering and connecting with our executive decision-making body. employees and building a
people and community. connected and engaged
• Created an accessibility advisory workforce is a priority for the
• Streamline of diversity networks network to understand QPS.
requirements to improve working
• Commands working with external environment, from an accessibility
agencies to identify opportunities and standpoint.
encourage recruitment of people with a
disability.
Work with the National Disability • All existing eligible clients transition and Completed/2019 QPS Completed
Insurance Agency to provide a access services through the NDIS by 30
smooth transition to the National June 20191
Disability Insurance Scheme (AAQ
whole-of-government, DCDSS
lead).
Promote inclusion of people with • Application and appointment processes for • QPS to encourage the membership and/or • District Officers seek board Completed/2020 Completed
disability on State Government Queensland Government boards, steering participation of people with disability on membership that is reflective of
boards, steering committees and committees and advisory bodies are Community Policing Boards. the community, which includes • Ongoing activity has been
advisory bodies to foster ‘change accessible to Queenslanders with disability people with disability. Community embedded into core QPS
from within’ (AAQ whole-of- Policing Boards meet to address business operations.
government, DCDSS lead). specific issues, with members co-
opted who have the specialist skills
to provide solutions and strategies
addressing the matter at hand.
Consultation and engagement • Increased participation of people with • Text subtitles for videos released on QPS • Text subtitles introduced. Completed/2020 Completed
processes are offered in a range of disability in consultation social media platforms are routinely used Increased levels of engagement of
ways, including the use of • Options for engagement promoted to improve engagement for hearing videos with subtitles has been
technology, which maximise the impaired persons. verified by analytics.
participation opportunities for
people with disability their families
and carers (AAQ whole-of-
government, DCDSS lead).
Queensland Government agencies • Queensland Governments Disability Completed/2019 QPS Completed
consult with people with disability Service Plans 2017-2020 include details of
when either developing a Disability consultation with people with disability or
Service Plan or implementing details of consultation with people with
Disability Service Plan actions (AAQ disability in the implementation of actions
whole-of-government, DCDSS is reflected in reporting
lead).
Existing leadership programs are • Application and assessment processes for Completed/2019 QPS Completed
accessible and inclusive of Queensland Government leadership
Queenslanders with disability (AAQ programs are accessible
whole-of-government, DCDSS • Participant demographics for Queensland
lead). Government leadership programs are
representative of the community
1
Bilateral Agreement between the Commonwealth of Australia and Queensland on the National Disability Insurance Scheme takes effect from 1 July 2020
4[QUEENSLAND POLICE SERVICE
DISABILITY SERVICE PLAN PROGRESS REPORT - 1 JULY 2019 TO 30 JUNE 2020 (YEAR 3)
ADDITIONAL DEPARTMENT SPECIFIC ACTIONS (Additional actions detailed in your DSP which are not already detailed in the Action Plan)
Action Action success measure Products/Activities Progress/Achievements Status
DSP commitments for 2017-20 How we know we have completed these Outline agency-specific products or activities What we did in the period 1 July 2019 to 30 For the period 1 July 2019 to 30 June
actions and activities to support this action June 2020 to ensure success measures are 2020, is the action completed or still
(for the period 1 July 2019 to 30 June 2020) addressed underway
Provide disaster management and 2019 QPS Completed
preparedness information to stakeholders, the
disability sector and the community to assist
with building community preparedness.
Build organisational capacity to understand and 2019 QPS Completed
assist people with disability, families and carers
who engage with the QPS.
At a local level, work with people in Aboriginal • Through: collaborative relationships • Investment in initiatives that promote • The QPS continues to promote the Completed/2020 Completed
and Torres Strait Island communities and rural built; enhancement of networks; and best practice policing strategies and Queensland Police Referrals service
and remote communities to identify disability reinvestment of learnings to support advance a shared vision through across the State, including identifying • Ongoing activity has been
services options in those areas. continuous organisational innovation and collaboration. prospective local service providers to embedded into core QPS
improvement. join the Police Referrals network. business operations.
• Enhancements were made to the
Police Referrals system to improve
identification and support to people
with disability (impacted by domestic
and family violence); and for
reporting on disability-related
referrals.
Continue to improve the policing response to 2019 QPS Completed
domestic and family violence and vulnerable
persons including those with disability,
harnessing collaborative partnerships to deliver
a more cohesive and informed response.
Maintain the Police Referrals system to ensure 2019 QPS Completed
that persons with disability, their family’s and
carers, can be offered local timely referral
services.
Provide a cohesive, informed and quality 2019 QPS Completed
policing response to people impacted by crime,
including people with disability at all stages of
the process, from initial response, the other
watchhouse, and the courts.
5Support Victim Assist Queensland to promote • Increased understanding and • Continue to work with partner agencies • The QPS continues to provide Completed/2020 Completed.
victims’ rights and engage with services that awareness about Victim Assist to increase awareness amongst service dedicated resources, working
support victims of crime to ensure service Queensland and about services which providers of the importance of collaboratively with Victim Assist • Ongoing activity has been
providers understand the importance of may aid victims in their recovery. providing relevant information to Queensland, to ensure all victims embedded into core QPS
providing information about services that people with a disability who have been with disability are provided business operations.
support victims who have a disability and victims of crime. appropriate assistance.
making effective referrals to relevant agencies.
• The QPS is a member of the officer-
level Disability Working Group
implementing Queensland’s plan to
respond to domestic and family
violence against people with
disability.
Support to be provided to a person with • The QPS Disability Plan has been • The Ethical Standards Command (ESC) • The ESC 2020-2021 Operation Plan Completed/2020 Completed
disability who wishes to lodge a complaint imbedded into the Professional 2020-2021 Operational Plan contained the performance
under the complaint’s management system or Standards Training Continuum and contained an activity to “Ensure indicator “Number and outcomes of • Due to the training being
makes and application under the Information provided by the QPS Ethical Standards accessibility to cater for all persons activities conducted to create imbedded into the Professional
Privacy Act 2009. Command. This training is delivered to with disabilities.” In support of this better workplaces.” Measurement Standards Training Continuum,
QPS members to assist in their activity, the QPS Professional of training delivered by ESC request this item be listed as
understanding to ensure people with Standards Training Continuum through the QPS Professional completed.
disability are supported when lodging a modules 1, 2 & 3 have been updated Standards Training Continuum
complaint. to reference and support the QPS supports the achievement of this
Disability Service Plan. objective.
QPS will encourage the membership and/or • QPS to encourage the membership • Members of the community including • District Officers seek board Completed/2020 Completed
participation of people with disability, their and/or participation of people with people with disability are considered membership that is reflective of the
families and carers in Community Policing disability on Community Policing Boards. and encouraged to participate on community, which includes people • Ongoing activity has been
Boards. Community Policing Boards where with disability. Community Policing embedded into core QPS
appropriate. Boards meet to address specific business operations.
issues, with members co-opted who
have the specialist skills to provide
solutions and strategies addressing
the matter at hand.
Licence URL: http://creativecommons.org/licenses/by/4.0/legalcode
Please give attribution to: © State of Queensland (Queensland Police Service) 2020
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