Education Prospectus April 2019 - March 2020
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Education Prospectus April 2019 – March 2020
Contents 03 Introduction 04 Level 5 Award in Palliative Care Awareness 05 Level 2 Award in End-of-Life Care 06 Level 2 Award in Emotional Resilience 08 Advanced Communication Skills 09 Confident Conversations in End-of-Life Care 10 Human Rights & Ethical Issues at End-of-Life 11 Understanding Loss, Grief & Bereavement 12 Dementia at the End-of-Life 13 Namaste Care 14 Creative Arts in Healthcare and Promoting Self-Management 15 Post Graduate Training Day 16 Supporting Young People Facing Bereavement 17 Summer & Autumn Schools 18 CME McKinley T34 Syringe Driver Training 19 Clinical Record Keeping & Documentation 20 Bespoke Training & Educational Visits 21 How to Book 22 Notes 23 Course Calendar
Introduction
Dame Cicely Saunders founder of the modern hospice
movement, held that people mattered to the end of their lives
and that they had to be helped to live well until they died. As a
health profession we must embrace that view and put in place
robust training that makes the hours and days before death as
comfortable as possible for people and their loved ones.
At NLH we are passionate about providing quality palliative
and end of life care education to develop knowledge and
skills in a stimulating and challenging environment.
We hope you enjoy our 2019/2020 prospectus. There is a mixture of
courses both accredited and non-accredited available for a variety
of healthcare professionals with some exciting new additions.
If you would like to discuss your current or future learning
needs or plan a bespoke course for the needs of your staff,
please do not hesitate to contact us. The Education team look
forward to welcoming you to North London Hospice.
Kate, Fran & Jodie
LOOK FOR THESE ICONS ON SELECTED COURSES
Perfect for care homes
3
Level 5 Award in Palliative Care Awareness
Registered Nurses and health care professionals of a
WHO
similar level.
This 2 day course has been developed by North London
Hospice in partnership with OCN London and Barnet
and Southgate College to offer learners a new and
exclusive nationally recognised qualification in palliative
care awareness.
The course will provide the learner with a comprehensive
knowledge and understanding to provide high quality care
to patients and their families in the palliative phase of
their illness.
CONTENT THE QUALIFICATION INCLUDES:
• The ethos and history of palliative care
• Holistic care
• Spiritual care
• Symptom management at the end of life
• Preferred place of care
• Advance care planning
• Effective communication
TIME 09.30 – 16.00
FEE £495 accredited / £385 unaccredited
FOOD Light refreshments, including lunch
4th & 5th June 2019
DATES LOCATION Finchley
4th & 5th February 2020
Candidates must attend both days and complete a workbook
NOTES
in order to complete the course.
4
Level 2 Award in End-of-Life Care
Health and social care professionals and those with little
WHO previous experience in end of life care seeking an accredited
qualification.
This qualification provides the opportunity to develop an
understanding of different perspectives of death and dying
and the impact it has on individuals. It covers the aims and
CONTENT principles of end of life care, communication skills and
how to access a range of support services in end of life
care. Candidates will receive a nationally recognised RQF
qualification on successful completion of a workbook.
TIME 09.30 – 16.00
FEE £275 accredited / £195 unaccredited
FOOD Light refreshments, including lunch
2nd & 3rd April 2019 Winchmore Hill
DATES 14th & 15th October 2019 LOCATION
Finchley
24th & 25th March 2020
Candidates must attend both days and complete a workbook
NOTES
in order to complete the course.
5
Level 2 Award in Emotional Resilience
Health and social care professionals, volunteers and those
WHO
who work in emotionally challenging environments.
‘Oyster’ Training is our unique approach to developing
volunteers and staff to provide emotional support to patients
and their families. You will learn how to engage with people
and how to listen to and understand their emotions and
values in relation to death and dying. This is an interactive
CONTENT
and experiential course that offers the opportunity to develop
skills and personal insight in providing emotional support.
In partnership with OCN London and Barnet and Southgate
College we have developed this expertise into a nationally
recognised qualification.
TIME 09.30 – 16.00
FEE £275 accredited / £195 unaccredited
FOOD Light refreshments, including lunch
21st & 28th August 2019 Finchley
DATES LOCATION
2nd & 9th December 2019 Winchmore Hill
Candidates must attend both days and complete a workbook
NOTES
in order to complete the course.
6
7
Advanced Communication Skills
Senior healthcare professionals (Band 6 and above),
WHO
registrars and consultants.
A must for all senior healthcare professionals, this two day
evidence based workshop, based on the Connected model,
will give learners the opportunity to practise advanced
communication skills as well as give and receive feedback in
CONTENT a safe training environment.
This course is suitable for all clinicians managing patients
with potentially life-limiting illness. Delegates will be
expected to undertake a video recorded role-play during
the course.
TIME 09.00 – 17.00
FEE £495.00
FOOD Light refreshments, including lunch
2nd & 3rd May 2019 Winchmore Hill
3rd & 4th July 2019 Finchley
23rd & 24th Sept 2019
DATES LOCATION Winchmore Hill
21st & 22nd November 2019
28th & 29th January 2020
Finchley
2nd & 3rd March 2020
8
Confident Conversations in End-of-Life Care
All clinical and non-clinical staff including volunteers who
WHO may come into contact with people approaching the end of
their lives.
Effective communication skills are fundamental to providing
high quality care for people approaching the end of their
lives and to properly support those close to them. There
is, however, much evidence to suggest that the healthcare
CONTENT workforce lack confidence and skills when discussing end of
life care. This foundation study day explains the importance
of good communication, explores barriers to and methods of
communication and culminates in the opportunity to practice
dealing with difficult conversations.
TIME 09.30 – 16.00
FEE £95 Perfect for care homes
FOOD Light refreshments, including lunch
1st May 2019 Finchley
DATES LOCATION
5th November 2019 Winchmore Hill
9
Human Rights & Ethical Issues at End-of-Life
Registered Nurses and health care professionals
WHO
of a similar level.
Caring for those individuals approaching the end of life
sometimes involves complex ethical issues. This course
will provide an introduction to ethical issues in end of life
CONTENT
care, enable the learner to explore the principles of ethical
decision-making and then apply those principles to support
those they care for.
TIME 09.30 – 16.00
FEE £95
FOOD Light refreshments, including lunch
DATES 23rd September 2019 LOCATION Finchley
10Understanding Loss, Grief & Bereavement
All clinical and non-clinical multidisciplinary staff from
WHO all health care settings who through their work encounter
people approaching the end of their lives.
It is well known that multi-disciplinary health care
professionals experience loss, distress and grief in response
to their patients’ end of life journey. These emotions can
impact on personal well-being, leading to burnout, moral
distress, compassion fatigue, and poor clinical decisions
which adversely affect patient care. It is important that there
is an awareness of the impact of these emotions and the
choice of strategies to support oneself.
ON COMPLETION OF THIS COURSE, LEARNERS WILL
BE ABLE TO:
CONTENT • Explain the importance of understanding of loss, the grief
process and bereavement care
• E
xplore their own personal and professional experiences
of loss, grief and bereavement which are central to the
learning of effective and compassionate care of the dying
patient and their family
• Examine the need for self-care
• D
iscuss strategies that provide support for people who are
caring for dying patients and their families
TIME 09.30 – 16.00
FEE £95
FOOD Light refreshments, including lunch
DATES 11th July 2019 LOCATION Finchley
11Dementia at the End-of-Life
All levels of health and social care professionals who
WHO
provide end-of-life care for people with dementia.
850,000 people are currently diagnosed with dementia in the
UK and this number is expected to continue rising.
This course aims to help health and social care professionals
CONTENT adapt their existing skills to achieve excellent end-of-life
care for people with dementia and their families. Topics will
include epidemiology, the experience of dementia, symptom
management and ethical issues.
TIME 09.30 – 16.00
FEE £95
Perfect for care homes
FOOD Light refreshments, including lunch
DATES 20th May 2019 LOCATION Winchmore Hill
NOTES DEMENTIA AWARENESS WEEK! 20TH – 26TH MAY 2019
12Namaste Care
WHO Anybody who cares for those with end stage dementia.
Namaste is a Hindu term meaning to ‘honour the spirit
within’. The Namaste Care programme was developed by
Professor Joyce Simard to meet the needs of people with
CONTENT advanced dementia. The programme is based around the five
senses, using music, massage, colour, tastes and scents, to
connect with people and focus on wellbeing. No additional
staff, space or expensive equipment is required.
TIME 09.30 – 16.00
FEE £95
Perfect for care homes
FOOD Light refreshments, including lunch
19th June 2019
DATES LOCATION Finchley
4th December 2019
13Promoting Self–Management
WHO Health Professionals working with those with long term conditions
Self-management is a term used to include all the actions
taken by people to recognise, treat and manage their own
health. NHS England state “People have a key role in protecting
their own health, choosing appropriate treatments and
CONTENT
managing long-term conditions.” With resources ever tighter
we need to work in partnership to enable and empower people
to take control. This study day will explore methods to promote
self-management in people with long term conditions.
TIME 09.30 – 16.00
FEE £95
FOOD Light refreshments, including lunch
DATES 14th November 2019 LOCATION Winchmore Hill
The Use of Creative Arts in Healthcare
WHO All clinical and non-clinical staff
In recent years, there has been a growing understanding of
the impact that taking part in the arts can have on health and
wellbeing. By supplementing care, the arts can improve the
health of people who experience mental or physical health
CONTENT problems and build wellbeing. The arts can also improve
healthcare environments and benefit staff retention and
professional development. This study day will explore how
creative arts can support the health and well-being of those
we care for and care providers.
TIME 09.30 – 16.00
FEE £95
FOOD Light refreshments, including lunch
DATES 8th October 2019 LOCATION Winchmore Hill
14Post Graduate Training Day
Thinking about post grad medicine?: A Post Graduate Training Day
Those with a degree qualification considering training in
WHO
medicine
This one day ‘taster’ course is aimed at those post graduate
students who may be considering medicine as a career. The
course would provide an insight into the day to day work of
the Hospice and the care provided to all of its patients by the
multi - disciplinary staff.
THE COURSE WILL COVER:
CONTENT • An overview and tour of the North London Hospice
• T
heoretical introduction exploring the difference between
Palliative Care and Specialist Palliative Care
• O
pportunity to ask questions of the Palliative Care
Consultants via a discussion forum
• Interactive patient led experience
TIME 09.30 – 16.00
FEE £95
FOOD Light refreshments, including lunch
DATES 4th September 2019 LOCATION Finchley
15Supporting Young People Facing Bereavement
Teachers and those responsible for or working with
WHO
children and young adults.
It is estimated that at any one time 70% of schools have a
recently bereaved child on their roll. These children often
feel isolated during their grief experience which may have a
huge impact on their emotional and social well-being and on
their ability to concentrate and study. Many teaching staff,
CONTENT however, find it difficult to offer support at this time.
The study day will be delivered by nurses and social workers
from North London Hospice and Noah’s Ark Children’s
Hospice and aims to increase the confidence of teaching
staff when supporting a child or young person who is going
through a period of bereavement, loss or change.
TIME 09.30 – 16.00
FEE £95
FOOD Light refreshments, including lunch
DATES 6th March 2020 LOCATION Winchmore Hill
16Summer and Autumn Schools
Those aged 15-19 considering a career in medicine, nursing
WHO
or health and social care.
This 2-day workshop run during school holidays allows you
to experience the work environment of the hospice, meet
members of the health care team and enhance your CV.
SESSIONS WILL COVER
CONTENT • the aims and principles of palliative care
• understanding perspectives on death and dying
• communication skills
• the patient experience
TIME 09.30 – 16.00
FEE £95
FOOD Light refreshments, including lunch
SUMMER SCHOOL
25th & 26th July 2019
DATES LOCATION Finchley
AUTUMN SCHOOL
24th & 25th October 2019
17CME McKinley T34 Syringe Driver Training
For registered nurses or doctors who set up and monitor
WHO
McKinley T34 Syringe Drivers.
2 hour sessions include understanding the rationale for
syringe driver use in palliative care, an awareness of
medications commonly used in syringe drivers and how to
safely set up and monitor the CME T34 syringe driver. 3 hour
sessions will also include symptom control and the use of
CONTENT syringe drivers.
Following training learners will be able to discuss the
rationale with patients and their families.
Please note that participants will need to be assessed for
competency within their own workplace.
TIME Various
FEE From £45.00 per delegate
FOOD N/A Perfect for care homes
Rolling dates and private workshops available to suit
DATES
individual needs – please enquire for details.
FULL DAY TRAINING ON SYRINGE DRIVER & RECORD
NOTES
KEEPING AVAILABLE AT A REDUCED RATE!
18Clinical Record Keeping & Documentation
WHO All those required to keep records in a healthcare setting.
This short course is aimed at both registered and non-
registered care staff. It will explore the legal requirement for
accurate, contemporaneous record keeping alongside the
need to ensure that the patient’s voice is heard. The course
CONTENT
will encourage discussion around issues such as ‘fact’ and
‘opinion’; how documentation makes a difference to the
patient’s experience and whether how we document care
could be more efficient.
TIME Various
FEE From £65.00 per delegate
FOOD N/A Perfect for care homes
Rolling dates and private workshops available to suit
DATES
individual needs – please enquire for details.
FULL DAY TRAINING ON SYRINGE DRIVER & RECORD
NOTES
KEEPING AVAILABLE AT A REDUCED RATE!
19BESPOKE TRAINING
We are happy to provide bespoke training tailored for the needs of your
organisation. We can deliver any of the study days or training courses in
this prospectus at your place of work.
Alternatively we are happy to deliver sessions on any required aspects of
palliative or end of life care.
Please contact us to discuss your requirements.
EDUCATIONAL VISITS
We welcome visitors from the UK and beyond and open North London
Hospice to share our palliative care knowledge and expertise through
private tours.
We regularly greet international health care professionals and students
from as far away as Finland, America and Japan.
Half-day or whole-day tailored visits available on request throughout
the year.
20HOW TO BOOK
Joining a course or training session with North London Hospice couldn’t
be easier!
You can book your place by visiting our website where you will find an up
to date list of available courses. Alternatively, please contact the Education
department on 020 8343 8841 or email education@northlondonhospice.
co.uk to book or obtain further information.
DATA PROTECTION
In accordance with The Data Protection Act 1998, we are required to inform
you that your details will be retained and held on file for administrative
purposes by North London Hospice. Please be assured that we will not
pass this information to any other organisation, unless we have your
prior consent.
CANCELLATIONS
All cancellations for bookings must be received in writing or by email
up to 7 days before the planned event/workshop/course date, there
will be no charge applied. Less than 7 days before the planned event/
workshop/course date, the full costs will continue to be charged. However
a substitute delegate may be sent at any time but please inform us in
writing or email of the new delegate’s details prior to the event.
COURSE CHANGES
North London Hospice reserves the right to improve the specification and
format of its courses for the benefit of the delegates without notice to the
delegate. The location and date of the course will be as advised to the
delegate at the time of booking. However North London Hospice reserves
the right to change the location of the course in exceptional circumstances
and will advise the delegate as soon as this change is known.
For information on travelling to and parking at the Hospice sites
please see the website www.northlondonhospice.org
21Notes ................................................................................................................................................................ ................................................................................................................................................................ ................................................................................................................................................................ ................................................................................................................................................................ ................................................................................................................................................................ ................................................................................................................................................................ ................................................................................................................................................................ ................................................................................................................................................................ ................................................................................................................................................................ ................................................................................................................................................................ ................................................................................................................................................................ ................................................................................................................................................................ ................................................................................................................................................................ ................................................................................................................................................................ ................................................................................................................................................................ ................................................................................................................................................................ ................................................................................................................................................................ ................................................................................................................................................................ ................................................................................................................................................................ ................................................................................................................................................................ ................................................................................................................................................................ ................................................................................................................................................................ ................................................................................................................................................................ ................................................................................................................................................................ ................................................................................................................................................................ ................................................................................................................................................................ ................................................................................................................................................................ ................................................................................................................................................................ 22
2019/20 Course Calendar
2nd Level 2 Award in Awareness of End of Life Care
APRIL
4th Level 5 Award in Palliative Care Awareness
1st Confident Conversations in End of Life Care
MAY 2nd Advanced Communication Skills
20th Dementia at the End of Life
JUNE 19th Namaste Care
3rd Advanced Communication Skills
JULY 11th Understanding Loss, Grief & Bereavement
25th Summer School
AUGUST 21st Level 2 Award in Emotional Resilience
4th Post Graduate Training Day
SEPTEMBER 23rd Advanced Communication Skills
23rd Human Rights & Ethical Issues at End of Life
8th Creative Arts in Health Care
OCTOBER 14th Level 2 Award in Awareness of End of Life Care
24th Autumn School
5th Confident Conversations in End of Life Care
NOVEMBER 14th Promoting Self-Management
21st Advanced Communication Skills
2nd Level 2 Award in Emotional Resilience
DECEMBER
4th Namaste Care
JANUARY 28 Advanced Communication Skills
FEBRUARY 4th Level 5 Award in Palliative Care Awareness
2nd Advanced Communication Skills
MARCH 6th Supporting Young People Facing Bereavement
24th Level 2 Award in Awareness of End of Life Care
23Serving the Boroughs of Barnet,
Enfield and Haringey
North London Hospice
47 Woodside Avenue,
London N12 8TT (For Sat Nav use N12 8TF)
Phone: 020 8343 8841
Fax: 020 8343 7672
Email: nlh@northlondonhospice.co.uk
www.northlondonhospice.org
Registered Charity No. 285300
v1 Printed: January 2019
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