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Entergy New Orleans, Inc.
...continuing the dialogueEntergy New Orleans, Inc.
Integrated Resource Plan Public Meeting focusing on Demand Side Management
and Energy Efficiency Initiatives
January 13, 2009
2:00PM – 5:00PM
The Lindy C. Boggs International Conference Center
The University of New Orleans
1st Floor Amphitheater, Room 154
2045 Lakeshore Drive
New Orleans, Louisiana 70122
This document was produced using post-consumer products.Meeting Agenda January 13, 2009 Welcome
2:00 Registration We’re Listening
2:15 Opening Remarks Tracie Boutte In September 2008, Entergy New Orleans (ENO) publicly previewed its
Integrated Resource Plan (IRP). In November, we held our first public
2:25 What to Expect Brian Kagan meeting to discuss the IRP and its primary components:
2:30 New Orleans Energy Usage Baseline Results Greg Rigamer • Generation Planning
• Transmission Planning
2:45 Overview of DSM Study David Pickles • Demand Side Management
3:00 ENO Energy Efficiency Program Overview Glenn Garland These meetings afford us the opportunity to discuss our planning process
and to listen to the desires of the community we serve.
3:15 Panel Q&A
The November meeting included an open dialog and valuable feedback
3:30 What’s Next Brian Kagan from those in attendance. Due to the overwhelming interest in demand side
management and energy efficiency initiatives, we have scheduled this second
3:35 Break meeting focused specifically on these topics.
3:45 Breakout Sessions It is our hope that sharing this information and engaging in constructive
Details of Residential DSM and dialog will strengthen our relationship with the community we serve and aid
ENO Energy Efficiency Program us both in planning for the future.
Bernie Steen & Vic Pisani
Details of Non-Residential DSM and
ENO Energy Efficiency Program
David Pickles & Glenn Garland
4:50 Closing Remarks / Next Steps Brian Kagan For additional information on ENO’s IRP, the publicly previewed
documents, and the documents and presentations from the November 2008
meeting, please visit www.entergyneworleans.com/IRP/
2 3People People
Tracie Boutte David Pickles
Tracie Boutte is vice president of Regulatory and Governmental Panelist - David serves as ICF’s Southern Region Vice President for
Affairs for Entergy New Orleans, a position she has held since January the Energy Efficiency Practice, where he is responsible for all activities
2004. As vice president, she has executive oversight of the company’s including project execution, business development and management.
regulatory organization where she is responsible for interactions David has twenty years experience as a utility executive and industry
between Entergy New Orleans and the New Orleans City Council. consultant focused on energy efficiency and regulation. He manages
ICF’s outreach to energy efficiency program sponsors in the southeast
Tracie joined the company in 1986 as a marketing representative with and southwest on behalf of the EPA’s Clean Energy Program, and is
Louisiana Power & Light. She has also held positions as a national on the Board of Directors for the North American Energy Standards
accounts executive, commercial segment coordinator, major accounts Board where he facilitates NAESB’s efforts to develop model business
manager, sales and service director, director of retail operations, and practices for DSM planning and evaluation. He was previously with:
vice president, Retail Strategic Market Planning. Prior to her current Navigant Consulting as Director of the Market Strategies Practice;
position, she held the position of vice president, Gas Distribution PHI Consulting where he served as Chief Technology Officer for
Business for Entergy Corporation. She provided executive direction to Honeywell’s Energy Information Services business, Central and
both Entergy New Orleans and Entergy Gulf States gas businesses. In Southwest Utilities as Vice President of Marketing, Development and
addition to her operational responsibilities, she was also charged with Operations for the energy services group; and held various positions
evaluating Entergy’s natural gas distribution business development and with the Iowa Consumer Advocates Office and Iowa Utilities Board.
implementation of a growth strategy. David holds a bachelors degree in Economics, and a master ’s degree in
Regulatory Economics, both from the University of Wyoming.
Greg Rigamer
Panelist - Greg Rigamer is the CEO and founder of GCR and Glenn Garland
Associates, Inc., a consulting firm dedicated to the effective application Panelist - Glenn Garland, the president and a founding partner of
of technology to support strategic planning initiatives and critical CLEAResult, has extensive expertise in energy efficiency strategy,
decision making processes. Established since 1979, GCR employs design and implementation; market transformation and performance
a staff of 100 professionals and supports corporate, governmental, contracting. Glenn has been in the energy efficiency industry for over
and institutional clients throughout the United States. Greg has been 23 years and has provided energy-efficiency consulting services for the
involved in numerous planning projects that have shaped the future last 13 years. He has provided strategic expertise to businesses, utilities
of many communities and most recently, has focused on rebuilding and government agencies throughout the US at the federal, state and
and recovery initiatives for areas devastated by hurricanes Katrina and local levels as well as internationally.
Rita. In addition to his qualifications as an urban planner, he is widely
recognized as a leading demographer and political strategist and is often Glenn’s past responsibilities include acting as the Implementation
quoted in both local and national media. His ability to organize and Manager for the Energy Star Buildings and Green Lights Partnership
analyze critical data has contributed to the success of GCR and the firm’s and the Energy Star HVAC Program. Mr. Garland has worked
corporate, governmental and political clients. throughout the southwest; Louisiana, TX, AR, OK, CO, NV and
NM to create and implement new energy efficiency and renewable
energy programs.
4 5People People
Charles “Bernie” Steen Brian Kagan
As the director of Energy Efficiency, Bernie is responsible for the Facilitator - Brian brings three decades of experience in the areas of
development of policy and strategy for demand side management Integrated Brand Communications for diverse industries and business
(DSM) as well as the integration of DSM into Entergy’s business plans sectors. Brian repeatedly demonstrates his capabilities by helping
and practices along with planning and analysis support for Entergy’s organizations both small and large refresh, rediscover and often reinvent
operating companies. Bernie has worked for Entergy Corporation for their brand story, while helping enhance affinity and public image.
30 years primarily in the areas of Customer Service, Marketing and the Brian has built his successful career by focusing on what he refers to
competitive Energy Solutions business. Bernie holds a B.S. degree in as Brand Convergence: the bringing together of the core elements
Civil Engineering from Mississippi State University. pivotal to sustained success for any integrated branding initiative. His
facilitation of Strategic Ideation Sessions ignites energy, buy-in and
Vic Pisani go-forward actions that provide the basis for total brand integration.
Vic Pisani has fifteen years of professional experience in the energy
and energy efficiency field with expertise in program development and Tim Ellens
electric utility operations management. Vic has worked across a wide Facilitator - Tim is the founder of CHANGEffect and brings more
array of customer classes and market sectors, both from the utility than twenty years experience in the disciplines of Integrated Brand
perspective and as a program consultant on utility energy efficiency Communications. He is an accomplished storyteller and brand
programs. In the 1990’s, he implemented EPA’s energy efficiency strategist. He consistently comes alongside organizations to lead them
programs, where he helped to transition the Green Lights Partnership through defined processes that helps them understand how to discover
into the ENERGY STAR Buildings program, the first of the series of and release their unique story in a compelling ways. He is a student of
programs to form under the ENERGY STAR umbrella. Vic also worked branding methodology and is especially interested in how the people
for Commonwealth Edison, Chicago’s electric utility, where he was an relate to company and organizational brands. Constantly honing the
analyst and in management for Marketing and Customer Services as CHANGEffect Three-Strand process, Tim is motivated by helping
well as for the External Affairs Department under the Office of leaders of organizations gain clarity through interaction, stretching the
the President. paradigm and pulling clarity out of complexity.
Vic has his bachelors of science degree from the University of Notre
Dame, and a master’s of business Administration from Northwestern’s
Kellogg School of Management. Vic is currently a director of Energy
Efficiency Programs with CLEAResult Consulting.
6 7Main Session Presentations Main Session Presentations
New Orleans Energy Usage Baseline Results, Greg Rigamer Overview of DSM Study, David Pickles
• I n the post-Katrina period, average household energy use has declined • The primary objectives of a DSM potential study
by about 9% when compared to pre-Katrina patterns. • The process used to assess the potential for DSM in the ENO
• Th
e greatest reductions in energy use are recorded in neighborhoods service territory
that were heavily flooded. • Key findings of the DSM potential study
•N
ew building codes and the replacement of older appliances with
newer more efficient models have resulted in lower levels of energy
consumption in the post-Katrina era.
NOTES
NOTES
8 9Main Session Presentations Residential Breakout Session Presentations
ENO Energy Efficiency Program Overview, Glenn Garland ENO DSM Strategy, Bernie Steen
• I mportance of Energy Efficiency and Market Transformation design • There are many factors that can influence the achievable DSM
in the Entergy New Orleans Programs potential for a given geographic area
•E
ntergy Programs designed to stimulate business for Contractors in • Building a platform of comprehensive DSM programs is multifaceted
the Community and Increase disposable income – boosting New and is better done in phases through prioritization of programs by
Orleans economy cost-effectiveness and by incorporating best practices and lessons
• Solutions Program approach creates synergies with other programs learned from previous programs
• Establishing a regulatory framework that equitably allocates cost
and benefits among stakeholders is a cornerstone of optimizing
DSM potential
Residential Benefits of the ENO Energy Efficiency Program, Vic Pisani
• Residential Programs create lasting infrastructure skills in the Energy
Efficiency Market
• Programs designed to assist all segments of the residential population
• Programs are targeted on main efficiency measures but flexible to
include other options
NOTES
NOTES
10 11Non-Residential Breakout Session Presentations Glossary
ENO DSM Strategy, David Pickles Integrated Resource Plan A detailed analytical planning process utilized by utilities to
(IRP) determine what resources will be needed in the future to best
• There are many factors that can influence the achievable DSM
meet customers’ needs for reliable, cost effective and clean
potential for a given geographic area power supplies.
• Building a platform of comprehensive DSM programs is multifaceted
and is better done in phases through prioritization of programs by cost- Demand Side Management A set of actions, activities or measures that impacts energy use,
effectiveness and by incorporating best practices and lessons learned (DSM) energy use patterns or customer behavior as it relates to energy
from previous programs consumption.
• Establishing a regulatory framework that equitably allocates cost Conservation Activities/actions that reduce energy consumption through
and benefits among stakeholders is a cornerstone of optimizing changes in life style such as increasing thermostat settings on
DSM potential air conditioning equipment in the summer, lower thermostat
settings on water heaters, turning off lights when not in use, etc.
Commercial and Industrial Benefits of the ENO Energy Efficiency Program, Conservation activities typically require little to no investment by
Glenn Garland the customer to reduce energy usage.
• Large Solutions and Small C&I Solutions Programs advance the Energy Efficiency Activities aimed at reducing energy use through technically more
Commercial Energy Efficiency Market advanced equipment, typically without affecting the services
provided. (I.E. high efficiency appliances, heating, ventilation or air
• Programs increase the skills of local contractors and boost the business
conditioning (HVAC) systems and efficient building design)
for the Contractor Industry
• Programs are targeted on main efficiency measures but flexible to Weatherization Practice of protecting a building and its interior from the elements,
include other options particularly from sunlight, precipitation and wind, and of
NOTES
modifying a building to reduce energy consumption and optimize
energy efficiency.
Advanced Metering Systems that measure, collect and analyze energy usage, from
Infrastructure advanced devices such as electricity meters, gas meters, and/or
(AMI) water meters, through various communication media on request or
on a pre-defined schedule. This infrastructure includes hardware,
software, communications, customer associated systems and meter
data management software. The network between the measurement
devices and business systems allows collection and distribution of
information to customers and utility companies which allows for
cost savings and changes in energy usage from normal consumption
patterns.
Demand Response Utilized to lessen customer usage/demand during peak periods
or those times when the cost to supply energy is more expensive.
Programs in this area include Time of Use (TOU) rates and load
12 control programs such as AC or pool pump switches, etc. 13We Live Here Too... Talk to Us
REBUILDING NEW ORLEANS
And Investing In a Brighter Future
We appreciate the time that you have taken today to participate in our
Integrated Resource Planning discussions. Like you, the employees of Entergy
New Orleans care deeply about the New Orleans community and want to see
our city flourish because we live here too.
Entergy employs 1781 people in the City of New Orleans and contributes to the
City’s economy with a payroll of over $150 million.
Since September 2005 Entergy and the Entergy Charitable Foundation have
funded more than 513 grant requests totaling approximately $8.7 million in
cash contributions for non-profit agencies.
NOTES
Entergy New Orleans pays over $12 million in local taxes and fees back into
the City.
We work in seven buildings throughout the City of New Orleans, five owned
and two leased.
We’ve formed a new Economic Development department focused on business
retention, expansion and attracting new investment to the City.
We invest over 766 hours of volunteer time on community projects and are
actively engaged in schools, churches, neighborhood associations and numerous
non-profit, civic and professional organizations. Entergy New Orleans is more
than a company, we are members of the community – your child’s coach, scout
troop leader and Sunday School teacher; we’re your neighbor.
We want to work with you to make New Orleans an enviable place to live...
...because we live here too.
14 15Entergy New Orleans, Inc.
Integrated Resource Plan Public Meeting focusing on Demand Side Management
and Energy Efficiency Initiatives
January 13, 2009
2:00PM – 5:00PM
The Lindy C. Boggs International Conference Center
The University of New Orleans
1st Floor Amphitheater, Room 154
2045 Lakeshore Drive
New Orleans, Louisiana 70122
This document was produced using post-consumer products.You can also read
