FINAL Conference Program 2014 - Day Hospitals Australia
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Australian Day Hospital Association 2014
…supporting day hospitals ADHA Conference
FINAL Conference Program
‘Celebrating the Future’
14 -16 September 2014
Crowne Plaza Hunter Valley, NSW
Gold Sponsor
Silver Sponsors
Corporate Sponsors
2014
Australian Day Hospital Association ADHA Conference
Crowne Plaza Hunter Valley, NSW
Welcome all! On behalf of the Board of Directors, the members of the Conference
CEO’s Welcome Committee, the ADHA Secretariat, the members of the National Advisory Committees
and the State Chapter Chairs, I am delighted to welcome you to this magnificent venue at the Crowne Plaza,
Hunter Valley for our annual National Conference.
Over recent years, there has been significant growth in the day hospital sector which is captured in the theme of
this year’s conference “Celebrating the future”. The conference program has responded to the key issues im-
pacting the future direction for day hospitals. Professor Picone, will open the conference presenting the future
direction of the Australian Commission on Safety and Quality in Healthcare. The National Standards will be fea-
tured on day one, concluding with an interactive question and answer session. This year’s conference offers a
variety of topics relevant to the future of day hospitals, such as recent changes to privacy legislation, day hospital
funding and its challenges, managing the complaint process, developing a new facility or service and a session on
communication and business etiquette.
Our national conference would not be successful without the significant support from our valued Sponsors –
MEDIPROTECT (Gold Sponsor), ACSS & Resolutions, Direct Control and Medical Wizard (Sliver Sponsors) and
Brand’s Surgical Supply, Saraya Australia, Device Technologies, Totalcare and Vitramed (Corporate Sponsors) and
all our Trade Exhibitors. A huge thank you to you all and I hope you thoroughly enjoy the conference. To the
delegates, we hope you have a rewarding, enlightening and enjoyable few days.
Putting a conference together is a significant and time consuming task and I would like to particularly acknowl-
edge the leadership and commitment of the Chair, Deanne Day (QLD) working in a voluntary capacity, and the
support provided to the committee by the National Board Secretary, Debbie Pantany (WA). Congratulations also
to the members of the committee, Anne Crouch (QLD), Julie Baker (NSW), Alison O’Brien (VIC), Shaley Bush
(NSW) and Karla Salt (NSW) who have given significant time and expertise to this committee on a voluntary basis.
Leading up to and throughout the conference, the ADHA Secretariat play a key role and work incredibly hard to
bring you this conference program - thank you Debbie, Keeley and Nicole.
The Directors and I look forward to catching up with many of you throughout the course of the
conference. The ADHA team will be available on the ADHA stand (T11) during the Welcome Recep-
tion and all the breaks over the next two days. I wish you a wonderful conference and look for-
ward to meeting many of you over the next few days.
Jane Griffiths, ADHA CEO
The Australian Day Hospital Association (ADHA), formerly known as the Australian Day
About ADHA Surgery Association, began in the early 1990s. Following changes to the Health Insurance
Act in 2007, the organisation changed its name to the ADHA to accommodate all day hospital facilities across
Australia. ADHA grew rapidly, establishing a Board of Directors in 2009 to replace the previous Management
Committee.
ADHA is a public company, governed by a Constitution and is required to meet the legal requirements of the
Australian Securities & Investments Commission (ASIC). Much of the work of ADHA has been carried out by
dedicated volunteers, including the Board Directors, Chairs and members of the National Advisory Committees
and State Chapters. As the organisation grew, staff numbers were increased to accommodate the workload,
from one secretary to three part-time national secretaries, now based across Australia in Perth, Adelaide and
Brisbane. ADHA now represents over 60% of the day hospital sector and has been recognised as the peak body
for day hospitals, with representation on many national committees giving day hospitals a national voice in the
healthcare sector. To further advance the work of ADHA, a part time Chief Executive Officer was appointed on
the 1st July 2014. There are many benefits and services available to members and these can be found on the
ADHA website at www.adha.asn.au. Membership is made up of free standing Day Hospitals, Preliminary, Affili-
ate (for small hospitals under 100 beds), Industry, Professional, Individual and Honorary memberships.
ADHA’s mission is to support and represent day hospitals within the healthcare environment.
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2014
Australian Day Hospital Association ADHA Conference
Crowne Plaza Hunter Valley, NSW
Welcome Reception (14 Sep) 5
Conference Dinner (15 Sep) 5
ADHA Registration Desk
Program - Day 1 (15 Sep) 7
Opening Hours
Program - Day 2 (16 Sep) 8
Speaker Abstracts & Bios 11
Trade Exhibition Locations 22
Sunday: 5.30pm - 7.30pm
Trade Exhibition Floor Plan 23
Monday: 8.00am - 5.15pm
Trade Exhibition Listings 24
Tuesday: 8.30am - 3.15pm
General Information 34
ADHA Staff can also be found at
Notes Pages 35 Trade Stand T11
Delegate Feedback Form 37
ADHA Conference Secretariat
ICMS Australasia Pty Ltd
ADHA 2014 Conference Committee:
ADHA Conference Secretariat Deanne Day (Chair) Buderim Gastroenterology Centre, QLD
PO Box 5005, Julie Baker Primary Health Care, NSW
South Melbourne VIC 3205 Shaley Bush Albury Day Surgery, NSW
Anne Crouch Eye-Tech Day Surgeries, QLD
Phone: 03 9682 0500 Karla Salt Diaverum Pty Ltd, NSW
Fax: 03 9682 0344 Alison O’Brien Quality Health Services
ADHAregistration@icmsaust.com.au With the assistance of the ADHA Secretariat
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2014
Australian Day Hospital Association ADHA Conference
Crowne Plaza Hunter Valley, NSW
SOCIAL PROGRAM
Welcome Reception & Trade Exhibition
(included under Full Registration)
Date: Sunday, 14 September 2014
5.30pm - 7.30pm (drinks and canapés
provided)
Venue: Exhibition Area, Crowne Plaza
Dress: Smart Casual
This is a wonderful opportunity to renew friendships and make new acquaintances in an informal
atmosphere during the Welcome Reception. This relaxed function allows you to become familiar
with the Conference venue, the Trade Exhibition and be officially welcomed to the 2014 Conference.
Conference Dinner (coach transport provided)
(included under Full Registration)
Sponsored by MEDIPROTECT
Ultimate Indulgence (12 wine tasting and 4 course
meal) and live music
Date: Monday, 15 September 2014
Time: Pre dinner drinks from 7.00pm followed by
dinner at 7.30pm until 11.00pm
Venue: Lindeman’s Winery, Hunter Valley
Dress: Smart Evening Wear (no jeans please)
GOLD SPONSOR PROFILE
Since 1999 MEDIPROTECT has been dedicated to providing
quality insurance solutions to the healthcare profes-
sion. We have come a long way and grown in both size and
reputation since 1999, but being a SME ourselves, we un-
derstand the need for flexibility and the provision of quality
support and advice in the day to day running of a busi-
ness. We also understand that without you, we will cease
to exist.
As a specialist insurance broker we are in the best position to help you ensure your business assets
and income are adequately protected. We can advise you on, and assist with, strategies and solu-
tions to combat any potential gaps in your risk management program and safeguard your busi-
nesses’ assets, income and reputation, including your legislative obligations as a business operator.
We have been partnering and assisting health professionals; just like you for over 10 years. Our
advice is free, practical and insightful. Come and see us at Booth 1 or please call us on 1800 177
163 (Freecall).
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2014
Australian Day Hospital Association ADHA Conference
Crowne Plaza Hunter Valley, NSW
Sunday, 14 September 2014
5.30pm - 7.30pm Welcome Reception, Trade Exhibition and Registration over drinks and canapés.
Sponsored by MEDIPROTECT (Exhibition area)
Day 1: Monday, 15 September 2014
8.00am - 9.15am Registration (Exhibition area).
8.15am ADHA Annual General Meeting (open to ADHA All sessions including the AGM are held
members only). in the Semillon Ballroom
9.00am - 9.15am Welcome by the ADHA Board of Directors Tim Puyk, ADHA Acting President
9.15am - 10.30am Session 1 Plenary:
Chair: Jane Griffiths
9.15am - 9.30am Open Conference. Prof. Debora Picone, CEO,
ACSQHC
9.30am - 10.30am Keynote Address - Know First, Be First, Profit Craig Rispin, Business Futurist and
First. Innovation Expert
10.30am - 11.10am Morning Tea & Trade Exhibition (Exhibition area)
11.10am - 12.40pm Session 2 Plenary:
Chair: Tim Puyk
Health Funds and Moving Forward. Dr Henry Cutler, KPMG, Director,
Health Economic Lead Advisory
Dr Justin Vaughan, Grp Manager,
Benefits & Provider Relations nib
Wayne Stone, Manager Provider
Relations & Benefit, HBF Health Ltd
12.40pm - 1.50pm Lunch & Trade Exhibition (Exhibition area)
1.50pm - 3.20pm Session 3 Plenary:
Chair: Deanne Day
1.50pm - 2.10pm Update from the ACSQHC. Margaret Banks, Senior Program
Director, ACSQHC
2.10pm - 2.35pm Changes in Antimicrobial Stewardship and other Debbie Carter, Senior Project
relevant ACSQHC Projects. Officer, ACSQHC
2.35pm - 3.20pm NSQHSS Q & A Session. Margaret Banks, Senior Program
Director, ACSQHC, Marilyn Cruick-
shank, Project Director National
HAI Prevention Program, ACSQHC
and Alison O’Brien, ISO 9001&
NSQHSS Auditor
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2014
Australian Day Hospital Association ADHA Conference
Crowne Plaza Hunter Valley, NSW
Day 1: Monday, 15 September continued .....
3.20pm - 4.00pm Afternoon Tea & Trade Exhibition (Exhibition area)
4.00pm - 5.15pm Session 4 Plenary:
Chair: Alison
4.00pm - 4.30pm Managing Challenging Complainant Conduct for Chris Wheeler, NSW Deputy
Better Outcomes in Private Health. Ombudsman
4.30pm - 5.15pm Consumer Participation: Associate Professor Michael
How can busy staff engage safely and effec- Greco, CEO Patient and Care
Opinion Australia
tively with the patient voice?
Bronwyn Harris, Quality Manager
Partnering with Consumers - Standard 2. of Hamilton Day Surgery Centre
(NSW) and Lead Auditor against
ISO 9001
5.15pm Day 1 Sessions Conclude.
7.00pm Pre-Dinner Drinks. Sponsored By
(Lindeman’s Winery, Hunter Valley).
7.30pm Conference Dinner.
Day 2: Tuesday, 16 September 2014
8.30am - 9.00am Registration (Exhibition area).
9.00am - 10.30am Session 1 Plenary:
Chair: Shaley Bush
9.00am - 9.30am Changes to Privacy Principles that came into effect Dominique Egan, Partner,
on 12 March 2014. TressCox Lawyers
9.30am - 10.30am Your behaviours, your choice but are you getting it Danielle Di-Masi,
right? Communications Futurist and
Business Etiquette Expert
All sessions are held in the Semillon Ballroom
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Australian Day Hospital Association ADHA Conference
Crowne Plaza Hunter Valley, NSW
Day 2: Tuesday, 16 September continued .....
10.30am - 11.10am Morning Tea & Trade Exhibition (Exhibition area)
11.10am - 12.40pm Session 2 Plenary:
Chair: Anne Crouch
11.10am - 12.10pm Negotiations with Health Funds from a hospital per- Bruce Houghton, Director,
spective, covering issues such as: Health Care Funding Solutions
Pty Ltd
The importance of facilities undertaking their
own costings;
Being ahead of the Fund, i.e. Approach the Fund
before the Fund approaches you for re-
negotiation;
The 20/80 rule - don’t get bogged down on the
‘line items’, concentrate on the procedures/
bands that bring in the bulk of the work;
Understand prosthetics/bundling;
Understand how Second Tier works;
Implement systems to be as compliant as possi-
ble, e.g. Eclipse/HCP; and
Develop a rapport with the Fund, they are one of
the most important relationships a facility will
ever have.
12.10am - 12.40pm The 12 Key Processes of an Effective Day Hospital. Elizabeth Rankin, Principal,
The systems which must operate smoothly and Elizabeth Rankin Consulting
effectively for your day hospital to be efficient and
the associated benchmarks.
12.40pm - 1.00pm Announcement of the winners of the annual ADHA
Smart Ideas Awards for 2014 on Innovative Ideas in
the area of Consumer Engagement.
Sponsored by ....
1.00pm - 2.10pm Lunch & Trade Exhibition (Exhibition area)
2.10pm - 3.15pm Session 3 Plenary:
Chair: Julie Baker
2.10pm - 3.10pm Planning for a new opportunity - the keys to devel- Ron Denison, Chief Executive,
oping a new facility or service. Newcastle Endoscopy Centre,
NSW
3.10pm - 3.15pm Conference Close and Invitation to Next Year. Jane Griffiths, Inaugural ADHA
CEO
All sessions are held in the Semillon Ballroom
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2014
Australian Day Hospital Association ADHA Conference
Crowne Plaza Hunter Valley, NSW
Speaker Abstracts & Bios (listed in the order the sessions appear on the program)
Monday, 9.00am - 9.15am - Welcome from the ADHA Board of Directors
Speaker Profile: Tim Puyk, ADHA Acting President
Tim has over 10 years experience working in the operating theatre of the Royal Victorian Eye
and Ear Hospital (RVEEH) in a range of roles from Clinical Nurse Specialist, Manager of the
Central Sterilisation Department and also Managing the RVEEH satellite service at Maroon-
dah Hospital. He accepted and held a position as DON at The Eastern Eye Surgery Centre
from 2000 to 2005 and assisted in the Strategic Direction between Eastern Eye Surgery
Centre and Vision Group in 2004. In 2006, Tim joined the Victoria Parade Surgery Centre
(VPSC) as DON and assisted the Board and Management successfully commission and open
the facility. In 2013, Tim accepted the position of Chief Executive Office/Director of Nursing. VPSC is a five thea-
tre Day Hospital specialising in Ophthalmology and ENT procedures. Tim was the Co-founder and President of
the Victorian Branch of the Australian Ophthalmic Nurses’ Association (AONA) from 1996–2005 and Vice-
president from 2005-2009.
Tim joined ADHA as Chair of Victoria in 2010 and has been the Victorian Board Director since November
2012. He took on the role of Acting President on 1 July 2014.
Monday, 9.15am - 9.30am - Opening of the Conference
Speaker Profile: Debora Picone, AM
A highly respected Chief Executive and leader in public administration, with extensive operat-
ing and leadership responsibility in the provision of healthcare services extending from clinical,
academic, hospital, Area Health Service, Deputy-Director General and Director-General posi-
tions.
Through a quality led governance approach and applying the value systems of learning organi-
sations, Professor Picone has been privileged to make the lives of people better by consistently
delivering high performing organisations that have improved the health of people, patient
safety and access to health care within a balanced budget.
Career outline:
Chief Executive Officer – Australian Commission on Safety and Quality in Health Care - current
PricewaterhouseCoopers, Senior Advisor – July 2011 to March 2012
Director-General NSW Health – 2007 to 2011
NSW Health System:
Chief Executive, South Eastern Sydney/Illawarra Area Health Service – 2004 to 2007
Administrator, South Western Sydney Area Health Service – 2003 to 2004
Deputy Director-General, NSW Health – 2000 to 2003
A/Chief Executive, New England Area Health Service – 1999 to 2000
Chief Executive, Corrections Health (Justice Health) – 1998 to 2000
Monday, 9.30am - 10.30am - Keynote Address- Know First, Be First, Profit First
Learn about the business, people and technology trends transforming hospitals around the world. Craig will
show you the driving forces impacting the healthcare industry – and give you specific ideas to gain a strategic
advantage. Do you know the major trends that will affect your business in the next few years? Do you have a
strategy to deal with them? How can you possibly plan without knowing all the driving forces having an impact
on your business and industry? See exactly how to profit from the massive changes ahead.
Craig Rispin Abstract and Profile continued overleaf......
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Speaker Abstracts & Bios (listed in the order the sessions appear on the program)
What you will learn:
Business, People and Technology Trends Transforming Commerce.
How These Trends Impact One Another, and Drive Change Faster.
What the Future of Work Will Be Like – and How to Be Part of It.
How to Inspire Your Leaders and Staff to Develop Foresight.
Speaker Profile: Craig Rispin, Business Futurist and Innovation Expert
Craig Rispin is a business futurist and innovation expert. His expertise is in emerging businesses,
people and technology trends – and how companies can profit from them. Craig has over 20
years experience working where the future has been created – with some of the most innovative
companies in the world in the IT, consumer electronics, internet and broadcasting industries. In
fact, Craig got his start much earlier than that – teaching adults about technology and trends from
the age of 10 (really)! He has addressed audiences up to 3,000 on 5 continents and has consulted
with CEOs of leading companies worldwide. Some of his clients include: BHP Billiton, Canon, Colo-
nial First State, IBM, Mallesons, NRMA, Sensis, Sportscraft, Symantec, Toyota, the Young Presidents’ Organiza-
tion (YPO) and countless professional industry associations. Now a keynote speaker, author and innovation
consultant, Craig shows his clients how to ‘Know First, Be First and Profit First’.
Monday, 11.10am - 12.40pm - Health Fund and Moving Forward
The future role of private health care. This presentation will focus on the current role of private health care,
and opportunities in the future, particularly focused on day hospitals. It will be based on recent Federal Govern-
ment budget decisions impacting the health care sector, and trends in public and private hospital sectors. The
presentation will also explore the potential impact of shifting governance arrangements in public health care,
and the shift towards contestable markets for the delivery of hospital services.
Speaker Profile: Dr Henry Cutler
Henry Cutler is the health economics lead at KPMG. His work primarily focuses on program
evaluation, industry analysis and forecasting in health care for State and Federal Governments
and private organisations. In his role, Henry has undertaken major projects on health care fi-
nancing, public and private hospital policy development, health care performance measurement
and workforce issues. He has a PhD in health economics, where his research focused on increas-
ing allocative efficiency within the health care system. Prior to KPMG, Henry worked at Access
Economics, the Centre for International Economics, and spent eight years in financial markets.
Monday, 11.10am - 12.40pm - Health Funds and Moving Forward
Opening the kimono – the consequences of increasing transparency in healthcare. Of the
many factors influencing healthcare trends, greater transparency is one that is certain to change
the environment for all providers, funders and consumers. The nexus of increased supply of high
quality data as well as a surge in the demand for richer information is radically changing the
industry as consumers and funders strive for the best value and high quality health care. In-
creased transparency will affect many areas, ranging from highlighting variations in clinical
practice, publishing of service costs, right through to consumer rating of healthcare providers.
Moving to full transparency has issues and pitfalls to navigate, but it is an irresistible industry trend which will
ultimately lead to better health outcomes and greater consumer empowerment, but this will require input and
collaboration from all parties.
Speaker Profile: Dr Justin Vaughan – Group Manager, Benefits & Provider Relations, MBA (University of
Otago), Diploma of Pharmaceutical Medicine UK, BHB, MBChB (University of Auckland)
Justin was appointed Group Manager Benefits and Provider Relations at nib in 2013. Justin is responsible for
managing nib’s relationship with our network of ancillary and medical providers and their associations, as well
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Australian Day Hospital Association ADHA Conference
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Speaker Abstracts & Bios (listed in the order the sessions appear on the program)
as hospital contracting, claims analysis and management, consumer empowerment, disease prevention and
control as well as benefit design and clinical governance. Prior to joining nib, Justin held a similar position as
Head of Clinical Operations at Southern Cross Healthcare, New Zealand’s largest private healthcare organisa-
tion. Justin has also held a number of other leadership roles in the healthcare sector including CEO of medical
technology company BrainZ, Acquisition and Integration Manager of MercyAscot Hospital, leader of Pricewater-
houseCoopers’ New Zealand health consulting practice, as well as key positions in pharmaceuticals in the UK.
Also of note, Justin held the role of CEO of New Zealand Cricket from 2007-2011, which followed on from previ-
ously representing New Zealand in test and ODI cricket. Prior to moving into the business of healthcare, Justin
qualified in medicine at Auckland University.
Monday, 11.10am - 12.40pm - Health Funds and Moving Forward
Private Health Insurers – The Future. What the future may look like for private health insurers in an increasingly
competitive environment, changing health needs and ever increasing costs. The impact or potential impact of
those changes on day hospitals and how, from a PHI perspective, day hospitals can best prepare to ensure their
own sustainability.
Speaker Profile: Wayne Stone, Manager Provider Relations & Benefit, HBF Health Ltd
Wayne Stone has over 15 years experience within public and private health across the UK, Europe
& Australia. His experience encompassing public health policy, healthcare fraud and benefits man-
agement. After 13 years investigating major crime as a detective on the UK’s National Crime
Squad, he was recruited to lead the UK’s Department of Health Counter Fraud Service and its
twelve national teams. In addition to contributing significantly to the 96% successful prosecution
rate enjoyed by NHS CFS, he was a key party in the development of risk reduction strategies, poli-
cies and processes designed to prevent and/or detect future losses across the Dept of Health, as
well as building relationships with professional bodies such as the General Medical and Nursing and Midwifery
Council. Following his migration to Australia in 2006, he joined HBF Health Ltd, where his experience led to a
number of changes that resulted in significant reductions in claims leakage and he became a regular contributor
to national claims leakage forums. His contribution was rewarded in 2012 by the Private Healthcare Australia
award for contribution to the industry. Now responsible for management of the $.13 billion in health benefits
paid by HBF Health he continues to be a key advocate for the building of relationships across the health industry
and sits on several Private Healthcare Australia national committees.
Monday, 1.50pm - 2.10pm - Update from the ASCQHC
One and a half years on we have learnt a lot. Health services are largely meeting the standards, although some
continue to be a challenge. What has been done well? Where are health services struggling and where are we
going? This will all be discussed in this presentation.
Speaker Profile: Margaret Banks, BSc, Grad Dip (Physio), MHA, Grad Cert Management Dip AICD, FACHM,
Senior Program Director, Accreditation Program, ACSQHC
Margaret Banks has worked as the Senior Program Director with the Australian Commission on
Safety and Quality in Health Care since July 2006. In this time she has worked with stakeholders,
consumers and jurisdictions on the development of National Safety and Quality Health Service
Standards and a program of systematic accreditation reform for the implementation of the Stan-
dards. Prior to this appointment she worked with the Department of Health and Ageing, the
Australian Health Workforce Advisory Committee and the NSW Health Department on matters
relating to workforce. She has also worked as a physiotherapist for 9 years in both Australia and
Papua New Guinea, and held an Adjunct Professorship with the University of Technology Sydney.
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Speaker Abstracts & Bios (listed in the order the sessions appear on the program)
Monday, 2.10pm - 2.35pm - Changes in Antimicrobial Stewardship & other relevant ACSQHC projects
Antimicrobial Stewardship in Day Procedure Services…taking “standard” action - Day procedure services are
successfully implementing antimicrobial stewardship (AMS) programs as part of the National Safety and Quality
Health Service (NSQHS) Standards, highlighting the role they play in antimicrobial prescribing and use. This pres-
entation will provide an overview of what the Australian Commission on Safety and Quality in Health Care (the
Commission) has learned from national implementation of AMS since the introduction of the NSQHS Stan-
dards. The relevance of AMS to day procedure services, ways in which AMS can be applied in these settings and
suggestions to overcome commonly identified challenges associated with implementation will also be explored,
as well as what the Commission is doing next to support the ongoing implementation of AMS across the country.
Speaker Profile: Debbie Carter, Senior Project Officer, National HAI Prevention Program, Australian Commis-
sion on Safety and Quality in Health Care
Debbie leads the antimicrobial stewardship program at the Australian Commission on Safety and
Quality in Health Care. Prior to this, Debbie worked as a Team Leader at NPS MedicineWise,
where she was involved in the development and implementation of behavioural change activi-
ties for health professionals and consumers as part of NPS’s national educational visiting pro-
grams.
Debbie is a pharmacist by background with over 12 years’ experience working in public and
private hospital settings. She has clinical experience in all therapeutic areas, as well as special-
ised knowledge in haematology, bone marrow transplantation, and palliative care.
Monday, 2.35pm– 3.20pm - NSQHSS Q & A Session
Speaker Profile: Marilyn Cruickshank, Director, National Healthcare Associated Infection Program, ACSQHC
Chair, Antimicrobial Resistance Standing Committee
Dr Marilyn Cruickshank is a registered nurse working in safety and quality as Director of the National HAI pro-
gram at the Australian Commission on Safety and Quality in Healthcare. In this role, Marilyn oversees the Na-
tional HAI surveillance program, the national hand hygiene program, antimicrobial stewardship, national infec-
tion control guidelines, and Standard 3 of the National Safety and Quality Health Service Standards.
Marilyn is also the Chair of the AMR Standing Committee (AMRSC), co-editor of publications on AMS and HAI
surveillance, and a co-author of the National Surveillance and report of AMR and antibiotic usage for human
health in Australia.
Monday, 2.35pm– 3.20pm - NSQHSS Q & A Session
Speaker Profile: Alison O’Brien, ISAO 9001 and NSQHSS Auditor
Alison O'Brien (B Nurse (Dist); MCNA; MACHSM; Dip Quality Auditing) Director of Quality
Health Services Pty Ltd, works as a quality consultant for health facilities assisting them with
their Quality Management Systems to achieve accreditation and also works as a Lead Auditor
for ISO 9001, NSQHS Standards and ACIA (Attendant Care Industry Aust).
Alison has previously held long term senior management positions in Private Day Hospitals
including as CEO/DON. Alison is an RN with an extensive peri-operative background in both large and small
hospitals.
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Australian Day Hospital Association ADHA Conference
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Speaker Abstracts & Bios (listed in the order the sessions appear on the program)
Monday, 4.00pm - 4.30pm - Managing Challenging Complainant Conduct for Better Outcomes in Private
Health
This presentation will focus on strategies to manage unreasonable conduct by complainants to avoid or minimise
the serious resource, equity, health and safety impacts that such conduct can have on an organisation and its
staff. As part of his presentation, Chris will also talk about unreasonable complainant conduct online and in
social media and what, if anything, organisations can do to deal with it.
Speaker Profile: Chris Wheeler, NSW Deputy Ombudsman
Chris Wheeler is the Deputy NSW Ombudsman. He has 30 years experience in complaint han-
dling and investigations, as well as extensive experience in management and public administra-
tion. Among other things, Chris is responsible for the work of the Public Administration Division
of the Ombudsman and direct oversight of the responsibilities conferred on the Ombudsman
under the Public Interest Disclosures Act. He also has responsibility to lead and coordinate the
preparation of publications issued by the NSW Ombudsman to guide and improve the perform-
ance by public officials of their duties.
Chris is a town planner and lawyer who has previously worked in a variety of positions in State and Local Gov-
ernment in NSW and Victoria. He also worked for some years as a solicitor in the private sector. Chris has a
Bachelor of Town and Bachelor of Town & Regional Planning (Melbourne University), Master of Town & Country
Planning (Sydney University), Bachelor of Laws (University of Technology, Sydney).
Monday, 4.30pm - 5.00pm - Consumer Participation - An Australian Day Hospital perspective
How can busy staff engage safely and effectively with the patient voice? Today, everyone has a public voice on
the web. This means that everyone can blog and say exactly what they think of their health services and their
staff. The public voice has been democratised, comment is free. Sites such as Facebook, Twitter and YouTube
allow people to tell their story of their care, or to say how they would like their care to be different. Health or-
ganisations may find it difficult to make sense of these web-based comments. People may be posting pictures of
dirty toilets in a hospital, or openly criticising a doctor, but often such postings are oblivious to health staff. And
if they happen to stumble across the posting, what exactly are busy managers supposed to do about it once they
have tried to rectify the problem? How will the public be made aware that they have responded to such feedback
and changes have been implemented? Such web-based comments are not very helpful for constructive conver-
sations. This is why Patient Opinion was established. As a not-for-profit charitable organisation, Patient Opinion
enables the newly democratised web-based voices to speak in ways that health organisations can hear and
respond to. What is needed is a two-way conversation or dialogue, so that patients feel they are being heard,
and health organisations are being seen to be responsive to the voice of the patient. This approach seems to
produce a more useful dialogue than the unarmed combat that passes for discussion on many organisational
blogs and e-groups. The Patient Opinion site (developed by doctors) is more controlled and monitored in the
interests of promoting real change in health services where it is needed.
Speaker Profile: Associate Professor Michael Greco, CEO, Patient and Care Opinion Australia
Michael is one of the founding Directors and Chief Executive of Patient Opinion Australia which
is a not-for-profit charity. In the UK, Professor Greco was Patient Experience Director for the
National Primary Care Development Team, and he had a similar role with the NHS National
Clinical Governance Support Team.
In Australia, he is a Director on a number of Boards including CheckUP Australia (formerly Gen-
eral Practice Queensland) and Health Leaders Australia. He holds honorary professor and senior research fellow
posts at the School of Medicine, Griffith University and the School of Medicine, University of Exeter (UK). His
academic background focused on healthcare, evaluation and clinical pastoral education, and includes a PhD in
medical education and a Bachelor of Theology.
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Australian Day Hospital Association ADHA Conference
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Speaker Abstracts & Bios (listed in the order the sessions appear on the program)
Monday, 5.00pm - 5.15pm - Consumer Participation - An Australian Day Hospital perspective
2012 saw the introduction of a set of ten standards by the Australian Commission on Safety and Quality in
Health Care as a means of improving the safety of patient care in both public and private hospitals. 2013 was a
very tumultuous year for both health facilities and auditors/surveyors as we all became educated against a pre-
cise criterion to meet all standards. Fortunately or unfortunately, depending on the cycle of certification/
accreditation, 2013 determined whether health care clients were required to meet Standards 1, 2 & 3 only or the
full set of 10. For the most part, health care professionals were already providing a service which could be evi-
denced against these standards with some tweaking. The standard which caused the most discussion was Stan-
dard Two as people struggled to come to terms with the requirements.
As an auditor against ISO9001 QMS and as a nurse working in a day surgery I have seen, heard and felt the pain
surrounding the implementation of this standard. Today I would like to provide insight and a simple approach to
meeting these requirements with a minimum of fuss.
Speaker Profile: Bronwyn Harris, Quality Manager of Hamilton Day Surgery Centre (NSW) and Lead Auditor
against ISO9001
Bronwyn is a registered nurse, qualified in 1975, and has worked within the private hospital
system for most of her career. Apart from 11 years in a private pathology practice as a col-
lector, she has been in the day surgery arena since 1995. Working as a Director of Nursing in
a day surgery in Newcastle between 1998 and 2012, Bronwyn implemented an ISO9001
Quality Management System in 2002, in consultation, in an organisation previously accred-
ited with ACHS. In 2004, she undertook training as a Lead Auditor, contracted with a certifi-
cation body and spent a year meeting the requirements to complete her training. Since that time, she has man-
aged a client base of private hospitals and day surgeries across NSW with one day surgery in Victoria. In 2012,
Bronwyn joined the practice of Dr Marc Russo at the Hamilton Day Surgery Centre as DON and in 2013 was
instrumental in preparing and meeting the requirements of the ten National Safety & Quality Health Service
Standards (NSQHSS). The Centre attained full compliance to these standards as well as to ISO9001 QMS. Bron-
wyn is currently employed as a Quality Manager part time and she is working towards certification for the two
other disciplines within the practice.
Tuesday, 9.00am - 9.30am - Changes to Privacy Principles that came into effect on 12 March 2014 and how
they impact many facets of your Day Hospital
On 12 March 2014 amendments to the Privacy Act 1988 commenced. The amendments included the introduc-
tion of the Australian Privacy Principles which apply in the public and private sectors. Whilst the Australian Pri-
vacy Principles are similar in many respects to the former National Privacy Principles and the former Information
Privacy Principles, there are some important changes. The presentation will provide an overview of these
changes, other amendments to the Act which directly impact upon the manner in which Day Surgeries handle
personal information and the increased powers of the Privacy Commissioner.
Speaker Profile: Dominique Egan, Partner, Health and Aged Care - TressCox Lawyers
Dominique joined TressCox in 2000. She specialises in the provision of advice to health profession-
als and institutions regarding a range of matters including privacy, contracts, professional conduct
and industrial matters. Dominique conducts litigation in the Federal, Supreme and District Courts,
the Industrial Relations Commission, and various Tribunals.
Dominique Egan profile continued overleaf......
162014
Australian Day Hospital Association ADHA Conference
Crowne Plaza Hunter Valley, NSW
Speaker Abstracts & Bios (listed in the order the sessions appear on the program)
Dominique’s expertise and experience includes:
Advising organisations and individuals on commercial, employment and industrial matters;
Representing major medical associations before Special Commissions of Inquiry;
Employment and Industrial disputes in public and private hospitals including visiting medical officer
contracts and disputes in the public and private sectors;
Competition and Consumer law issues;
Commercial disputes and litigation;
Coronial Inquests;
HCCC investigations and professional conduct matters;
Business structures and contracts.
Dominique regularly contributes to Business, NSW Doctor and NSW Dentist. Dominique is a committee member
of the Medico-Legal Society of NSW, a number of health publications including the Health Division’s Health
Dominique was also selected for inclusion in the 2013 and 2014 edition of Best Lawyers® Australia for Health &
Aged Care.
Tuesday, 9.30am - 10.30am - Your behaviours, your choice but are you getting it right?
Today’s session is all about ensuring your reputation is portraying you in the way you hoped… and take back
control on our personal brands. Business relationships are challenging these days with the constantly evolving
digital innovation and so we will explore how to be effective, engaging and authentic on and offline in all your
communications. Sharing the latest research, insights and a few war stories (sometimes it’s the smallest thing
that can make or break us and our goals) Danielle will take us through the all important aspects of human inter-
action and our behaviours and how to do it best.
Speaker Profile: Danielle Di-Masi, Communications Futurist and Business Etiquette Expert
Danielle Di-Masi is the leading communications futurist and an expert on professional behaviour.
She is a popular media commentator, TV presenter, lecturer, keynote speaker, award-winning
blogger, Guinness World Record holder, 2014 International Stevie Business Award winner of
‘Woman of the Year’. Danielle has been a leading voice in helping our communities (industry and
social) adapt to all the rapid changes that technology, innovation and digital have thrown our way
and shines a bright light on how these changes will enable us to enjoy an incredible future.
Danielle always engages her audiences with her overwhelming enthusiasm for real and impactful human con-
nection. She reveals the latest research, case studies/stories and intertwines them with applicative principles of
psychology, neurology, biology and anthropology she makes all ‘this’ (our innovated life, society, the way we
communicate and behave, the new way we connect and disconnect, conduct business, have effective interac-
tions when we only have a computer screen in-between us, why we love/hate a tweet, turn primal and put a
filter on everything) make sense. This is why she is listed in the top 20 business speakers in Australia and is the
resident expert for Network Ten and the University of NSW. Lecturing to both postgraduate and undergraduate
she also created and conducts the ‘Advanced Program of Professional Behaviours’ at the Australian Graduate
School of Management (AGSM). Her program equips MBA candidates with an ability to lead and develop them-
selves, their teams and organisation to thrive in challenging environments with constantly changing digital chan-
nels and innovation to their industries.
Danielle loves her work with the exceptional companies that continue to represent and develop their cultures of
innovation, effective change processes, team engagement/accountability and retain brand reputation of trust
and confidence across all customer touch points. These are companies such as 3M, Twitter, Google, LinkedIn,
Deloitte, Commonwealth Bank, Telstra, Qantas, American Express, Nissan, News Ltd, Dept. of Education, Prime
Minister and Cabinet and The Australian Federal Government. Along with a TEDx talk viewed by over 35,000
people worldwide, Danielle has been a featured expert in almost all magazine publications from Cosmopolitan,
CLEO, GQ, ELLE, Dolly to Psychology Today, in every leading newspaper title such as the Australian Financial
Review, The Age, SMH and regularly on each national radio and TV networks.
172014
Australian Day Hospital Association ADHA Conference
Crowne Plaza Hunter Valley, NSW
Speaker Abstracts & Bios (listed in the order the sessions appear on the program)
Tuesday, 11.10am - 12.10pm - Negotiations with Health Funds from a hospital perspective
Negotiations with Health Funds from a hospital perspective, covering issues such as:
The importance of facilities undertaking their own costings;
Being ahead of the Fund, i.e. Approach the Fund before the Fund approaches you for re-negotiation;
The 20/80 rule - don’t get bogged down on the ‘line items’, concentrate on the procedures/bands that
bring in the bulk of the work;
Understand prosthetics/bundling;
Understand how Second Tier works;
Implement systems to be as compliant as possible, e.g. Eclipse/HCP; and
Develop a rapport with the Fund, they are one of the most important relationships a facility will ever
have.
Speaker Profile: Bruce Houghton, Director, Health Care Funding Solutions Pty Ltd
Bruce Houghton is Director of Health Care Funding Solutions Pty Ltd. Established in 2009, Health
Care Funding Solutions Pty Ltd works with clients to build viable revenue streams, implement
practices aimed at fortifying the client’s revenue line and build strong internal intelligence around
their HPPA arrangements and the ever changing private health agenda. Given the long term un-
sustainability of a fee for service payment model, Health Care Funding Solutions Pty L.td was
originally conceived to meet a need for intelligent risk based payment models that would deliver
better outcomes for progressive private day surgeries and hospitals (and private health funds)
now and into the future. While the need for alternate payment models may be greater than ever, changes in
the operating environment over the last five years have demanded a more real time focus involving short to
medium term solutions to immediate problems. Health Care Funding Solutions Pty Ltd has combined business
analytics and strategic thinking with local client intelligence to build resilient solutions to these problems. Over-
all, Bruce believes the major reform work is still ahead of us and that it will be informed and innovative private
day surgeries and hospitals who will not only survive but also shape this reform.
Prior to 2009 Bruce was a senior HPPA negotiator with MBF/BUPA. In this role Bruce was also intimately in-
volved in the design and development of various funding models both at a company level as well as an industry
level. Prior to his work with MBF/BUPA, Bruce has been a Director of Nursing, Clinical Teacher, Flight Nurse and
general ward nurse. In the ‘old’ language, he is qualified as a Registered General Nurse and as a Registered
Psychiatric Nurse. He also holds a Bachelor of Applied Science. Bruce has spoken at many conferences in Aus-
tralia and abroad and has been published in Australia, Canada and the United Kingdom.
Tuesday, 12.10pm - 12.40pm - The 12 Key Processes of an Effective Day Hospital
Like your computer, your day hospital has a number of key processes. This session will summarise the 12 key
systems which must operate smoothly and effectively for your day hospital to be efficient. I will also highlight the
benchmarks you should be achieving to ensure that the processes are functioning well.
Speaker Profile: Elizabeth Rankin, Principal, Elizabeth Rankin Consulting
Elizabeth is consulting to the Australian Day Hospital community. Areas of interest include:
Feasibility Studies and Business Plans for establishing new Day Hospital facilities,
Project Management of new Day Hospitals and review of existing day hospitals,
Health Department licensing and Accreditation,
Electronic medical records,
Theatre costing,
Business intelligence and change management,
Due diligence and preparing for sale of day hospitals, and
Management accounting and reporting for day hospitals.
182014
Australian Day Hospital Association ADHA Conference
Crowne Plaza Hunter Valley, NSW
Speaker Abstracts & Bios (listed in the order the sessions appear on the program)
Tuesday, 12.40pm - 1.00pm - Presentation of the annual ADHA Smart Ideas Competition Awards for 2014
Smart Ideas is a competition launched by the ADHA as a Knowledge Exchange, designed to recognise the Smart
Ideas that day hospitals and their staff come up with, sharing this knowledge with peers to stop reinventing the
wheel and perhaps win a prize. These ideas are evaluated by a panel of experienced day hospital senior manag-
ers. This year the competition has been changed to invite entries in one category ‘Innovative ideas in the area
of Consumer Engagement’ and is open to all staff and owners of ADHA member day hospitals. All entries will be
on display during the Conference for delegates to view and vote for the “People’s Choice Award” and winners
will be announced. Good Luck to those who have entered! Kindly sponsored by MEDIPROTECT.
Tuesday, 2.10pm - 3.10pm - Planning for a new opportunity - the keys to developing a new facility
Research, planning, and managing obstacles are the keys to the successful establishment of a new facility or
service. Ron’s presentation will cover:
Defining the opportunity – what is it, where is it, who wants it and WHY?
Research, research, research – you can never do too much! What should be researched and what to do
with the results.
Planning the development – the resources required and the need for a carefully constructed timetable.
Managing obstacles - what are some of the major ones, and how best to manage them.
Speaker Profile: Ron Denison, Chief Executive, Newcastle Endoscopy Centre, NSW
Ron Denison has worked as a Business Consultant advising a range of clients on healthcare
sector projects within Australia and the Middle East since 2005. His particular interest and
experience is the establishment and/or expansion of new facilities and services – most recently
the establishment of the Hunter Valley’s first free standing, purpose-built Endoscopy facility,
Newcastle Endoscopy Centre. Ron entered the healthcare industry in 1986 as a business ana-
lyst employed by Hospital Corporation Australia, Sydney. In 1987 he was appointed as CEO of
one of HCA’s hospitals, Lingard Private, in Newcastle. In 1994 Ron joined NIB Health Funds to assume executive
responsibility for its newly constructed 38 bed private hospital on the John Hunter Hospital campus. He subse-
quently oversaw the establishment of a new 130 bed hospital on an adjacent property, and combined the two
facilities to form the 168 bed Newcastle Private Hospital, one of the largest non-metropolitan private hospitals
in Australia. He retired from NIB in 2004. In 2006/07 Ron was engaged as a consultant to Aus Health Interna-
tional (a NSW Government agency) as part of a team advising on health projects in Dubai, U.A.E. and Tripoli,
Libya. In 2009 he was approached by a group of Endoscopists to assist them in establishing their own Centre, a
project which successfully completed in 2013. Ron holds a Bachelor of Commerce degree from UNSW, and his
experience includes line management roles in a variety of industries, corporate planning and accounting.
Tuesday, 3.10pm– 3.15pm - Conference Close
Speaker Profile: Jane Griffiths, ADHA CEO - Jane Griffiths, BAppSc (Dist), MCNA, AIMM, RN
Jane Griffiths was appointed to the inaugural CEO position on 1 July 2014. She was the ADHA President
from 2010 to 30 June 2014 and served on the Board of Directors and the former Management Commit-
tee of ADHA since 2008. Jane was the Business Manager/DON of Perth Dermatology Clinic and con-
ducted JG Consulting. She was the Business Manager of The Women’s Clinic Day Hospital for 7½ years,
McCourt Street Day Surgery for 7 years and Nursing Coordinator, Perioperative Services at St John of God
Hospital Subiaco for 10 years. In 1997, Jane was sent on 7 week sabbatical to the USA in 1997 to explore
latest trends in same day surgery. Jane is very passionate about same day surgery and care.
Please Note: The information in this document is correct at the time of printing and errors that may occur are unintentional.
However, the ADHA Conference Committee reserves the right to update and change the program as may be needed or
unavoidable without notice.
192014
Australian Day Hospital Association ADHA Conference
Crowne Plaza Hunter Valley, NSW
CORPORATE SPONSORS
Saraya’s range of hand hygiene products can be Brand’s Surgical Supply (BSS) is proud to be the
supplied to ADHA members through the BSS preferred supplier of pharmaceuticals and sur-
agreement with ADHA. Saraya is a global com- gical consumables to the ADHA. Our long run-
pany whose focus is on Infection Prevention. In ning affiliation is based on our “Open book
Australia, we offer a range of hand hygiene prod- pricing policy”, ensuring ADHA customers con-
ucts and dispensing options that users not only tinually benefit from improved pricing and
like, but find it easy to perform correct technique reduced operating costs. BSS support the
ensuring effectiveness and compliance. Ask us
ADHA through a percentage rebate of all sales
about our free Hand Hygiene Training and Educa-
generated by ADHA members.
tion session for your staff.
Vitramed is an Australian medical device distri- Device Technologies is an Australian owned
bution company dedicated to promoting and distributor of technologically-advanced medical
supporting unique and effective GI related equipment and consumables. The company’s
devices. We work closely with our customers wide range of products is supported by highly
and partners to assist them to implement trained product specialists, clinical educators,
these devices into their practice, enabling service engineers and regulatory affairs person-
them to increase the level and quality of ser- nel to provide superior outcomes for medical
vice they provide. and surgical staff and their patients. Device
Technologies maintains offices throughout
Australia and New Zealand.
Totalcare provides a complete front office,
clinical, financial and management solution for
day surgery facilities, public and private hospi-
tals and their specialists’ practices. Fully im-
plemented and supported by a team of experi-
enced professionals, Totalcare’s integrated
suite of health management software modules
offers a one-stop solution for healthcare facili-
ties across Australia.
212014
Australian Day Hospital Association ADHA Conference
Crowne Plaza Hunter Valley, NSW
TRADE EXHIBITION
Sponsor Booths
Booth 1 Mediprotect
Booth 2 Device Technologies Exhibition Opening Times
Booth 3 Vitramed
Open on:
Booth 4 Totalcare
Sunday: 5.30pm - 7.30pm
Booth 5 Medical Wizard
Monday: 8.00am - 5.15pm
Booth 6 Direct Control Tuesday: 8.30am - 2.10pm
Booth 7 Saraya Australia ADHA Staff can be found at Trade
Booth 8 Brand’s Surgical Supply (BSS) Stand T11
Booth 9 Brand’s Surgical Supply (BSS)
Booth 10 ACSS & Resolutions Int Pty (SimDay®) Trade Exhibitors
T1/ Tool & Instrument
Mindray Australia T15 T29 Elite Fitout Solutions
T2 Engineering
House with No Steps
T3 Bosco Medical Australia T16 T30 Mölnlycke Health Care
(MediRedi)
Gallay Medical & Scien- LOGIQC (2020 Integrated
T4 T17 In Vitro Technologies T31
tific Solutions)
International Standards Houston Medical / Surgical
T5 T18 QPS Benchmarking T32
Certifications Partners
Quality Innovation Perform-
T6 Alliance Health T19 T33 Global-Mark
ance (QIP)
T7 BSI Group ANZ Pty Ltd T20 RiskClear T34 McFarlane Medical
T8 Johnson & Johnson T21 CR Kennedy T35 Draeger Medical Australia
T9 BD Medical T22 CH2 T36 Air Liquide Healthcare
T10 Ansell T23 Coregas T37 Meditron
T11 ADHA T24 Medical IT T38 HARTMANN Pty Ltd
T25/ Available at time of going to
T12 Parker Healthcare Medical Devices T39 print
T26
Australian Council on
T13 Healthcare Standards T27 Scopemed T40 Linear Medical
(ACHS)
T14 StirlingFildes T28 Ecolab
222014
Australian Day Hospital Association ADHA Conference
Crowne Plaza Hunter Valley, NSW
232014
Australian Day Hospital Association ADHA Conference
Crowne Plaza Hunter Valley, NSW
TRADE EXHIBITION LISTING (listed alphabetically)
BOOTH 10 TRADE STAND 13
ACSS - See SimDay® on page 31. Australian Council on Healthcare
Standards (ACHS)
TRADE STAND 36 5 Macarthur St Ultimo, Sydney NSW 2007
AIR LIQUIDE Healthcare Contact: Gary Cadwallender & Dijana Karaconji
40 Bunnett Street, North Sunshine VIC 3020 Tel: 02 9281 9995
Contact: Catherine Bender Fax: 02 9211 9633
Tel: 03 9300 5679 / Fax: 02 9364 7482 Email: achs@achs.org.au
Email: Catherine.bender@airliquide.com Web: www.achs.org.au
Web: www.airliquidehealthcare.com.au Products/Services: The Australian Council on
Products/Services: AIR LIQUIDE Healthcare is a Healthcare Standards (ACHS) is an independent
market leader in Respiratory Healthcare and accreditation agency for the health care indus-
Medical Gases, servicing hundreds of Hospi- try and is a lead developer for quality improve-
tals, Day Surgeries, Dental Practices & Labora- ment programs.
tories.
TRADE STAND 11
TRADE STAND 6 Australian Day Hospital Association
Alliance Health (ADHA)
2/59 Buckingham Street, Surry Hills NSW 2210 PO Box 1143, Joondalup DC WA 6919
Contact: Olivia Hill Contact: ADHA Secretariat - Debbie Pantany,
Tel: 02 9310 6544 / Fax: 02 9699 0043 Keeley Berg and Nicole Smith.
Email: alliance@alliancehealth.com.au Tel: 1800 752 822
Web: www.alliancehealth.com.au Fax: 08 9304 7228
Products/Services: Alliance Health provides Email: info@adha.asn.au
clients with Specialist Nurses, Registered Web: www.adha.asn.au
Nurses, Enrolled Nurses, Assistants in Nursing Products/Services: Membership Association for
and Ancillary Staff including Transport & Home Australian stand alone private day hospitals,
Care Services. preliminary, private hospitals under 100 beds,
individual, professional and industry members.
TRADE STAND 10
Ansell TRADE STAND 9
3/678 Victoria Street, Richmond VIC 3121 BD Medical
Contact: Shannon Slapp, Snr Territory Man- 20 Dalmore Drive, Scoresby VIC 3179
ager Contact: David Carr
Tel: 1800 337 041 / Fax: 1800 803 578 Tel: 0400 309 210
Email: shannon.slapp@ap.ansell.com Fax: 03 9764 2021
Web: www.medical.ansell.com.au Email: david_carr@bd.com
Products/Services: Ansell Medical Healthcare Web: www.bd.com
is a global manufacturer of latex-free and natu- Products/Services: BD Medical manufactures
ral rubber latex surgical and examination and sells conventional and safety needles, sy-
gloves, marketing and supplying medical ringes and cannulas, IV accessories, sharps dis-
gloves to the healthcare industry. including posal systems, anaesthesia specialty needles,
GPs & Day Surgeries, Hospitals, Dentists & diabetes care products and surgical hand
other healthcare professionals. scrubs.
242014
Australian Day Hospital Association ADHA Conference
Crowne Plaza Hunter Valley, NSW
TRADE EXHIBITION LISTING (listed alphabetically)
TRADE STAND 3 TRADE STAND 22
Bosco Medical Australia CH2
2/49 Borthwick Ave, Murarrie QLD 4172 60 South Park Drive, Dandenong South VIC
Contact: Renata Hiskens / Nicole McLean 3175
Tel: 07 3399 1799 / Fax: 07 3395 6752 Contact: Katherine Campbell
Email: Renata.hiskens@boscomed.com.au Tel: 1300 242 362 / Fax: 1800 116 500
Web: www.boscomed.com.au Email: primarycare@ch2.net.au
Products/Services: Bosco Medical Australia has Web: www.ch2.net.au
been committed to supplying life sustaining Products/Services: CH2 Primary Care is Austra-
products and equipment with the Australian lia’s leading supplier of pharmaceutical, medi-
Health Industry. cal consumables and equipment to primary
care providers, including Medical Centre and
BOOTH 8 & 9 General Practitioners.
Brand’s Surgical Supply (BSS)
Level 2 Sandford Jackson Bldg, 30 Chasely TRADE STAND 23
Street, Auchenflower QLD 4066 Coregas
Contact: Richard Holzer / Tel: 07 3371 1754 66 Loftus Road, Yennora NSW 2161
E: richard.holzer@brandssurgicalsupply.com.au Contact: Trevor Longley
or seven.saini@westleypharmacy.com.au Tel: 02 9794 2223 / Fax: 02 9794 2265
Web: www.brandssurgicalsupply.com.au Email: trevor.longley@coregas.com
Products/Services: Brand’s Surgical Supply is Web: www.coregas.com.au
proud to be the preferred supplier of pharma- Products/Services: Coregas, part of Wesfarm-
ceuticals and surgical consumables to the ADHA. ers, is a long term highly reliable competitive
Our long running affiliation is based on our supplier of Medical Gases to day surgery’s and
“Open book pricing policy”, ensuring ADHA cus- hospitals throughout Australia. Whatever your
tomers continually benefit from improved pric- needs for Medical Oxygen, Air, Nitrous Oxide,
ing and reduced operating costs. BSS supports Speciality gases, Coregas has the complete
the ADHA through a percentage rebate of all range of cylinders, high capacity cylinder packs
sales generated by ADHA members. to Bulk Oxygen supply.
TRADE STAND 7 TRADE STAND 21
BSI Group ANZ Pty Ltd C.R. Kennedy
Suite 2, Level 7, 15 Talavera Road, Macquarie 300 Lorimer Street, Port Melbourne 3207
Park NSW 2113 Contact: Doug Kennedy
Contact: Diane Flecknoe-Brown Tel: 03 9823 1555 / Fax: 03 9823 1591
Tel: 1300 730 134 / Fax: 1300 730 135 Email: doug@crkennedy.com.au
Email: info.aus@bsigroup.com Web: www.crkennedy.com.au
Web: www.bsigroup.com/en.au Products/Services: Today, 80 years since it
Products/Services: BSI Group is a global organi- was founded, C.R. Kennedy is a leading im-
sation that equips businesses with the necessary porter and distributor of medical products,
solutions to turn standards of best practice into including advanced solutions in imaging, endo-
habits of excellence. scopy and diagnostics.
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