HealthSCOPE Benefits Whirlpool Lakeland Care 2010 Provider Tool Kit

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HealthSCOPE Benefits Whirlpool Lakeland Care 2010 Provider Tool Kit
HealthSCOPE Benefits Whirlpool
Lakeland Care 2010 Provider Tool Kit
HealthSCOPE Benefits Whirlpool Lakeland Care 2010 Provider Tool Kit
Claims
      and
Customer Service
HealthSCOPE Benefits Whirlpool Lakeland Care 2010 Provider Tool Kit
HealthSCOPE Benefits / Whirlpool
      Customer Care Tools
        1-800-660-6212
 www.healthscopebenefits.com
  • Pre-certification/Pre-authorization

  • Claim Status

  • Eligibility

  • Benefit Information

  • Provider Network verification

  • Copies of EOBs

  • HSB offers Electronic Fund Transfer (EFT) payment options
HealthSCOPE Benefits Whirlpool Lakeland Care 2010 Provider Tool Kit
HealthSCOPE Benefits Whirlpool
      Customer Care Tools

 www.healthscopebenefits.com

 9Click on Provider

 Check on:
     9Claim Status
     9Eligibility
     9Benefit Information
     9Provider Network verification
     9Copies of EOBs
HealthSCOPE Benefits Whirlpool Lakeland Care 2010 Provider Tool Kit
HealthSCOPE Benefits
      Claim Submission Tools

• Sample ID Card-Active Members and
 Pre-Medicare Retirees

• Lakeland Care and HealthSCPOPE Benefits
 network locally
 – Cofinity for rest of Michigan
 – Lakeland Claims Submission
 – EDI Payor ID 71063
 – P.O. Box 619055 Dallas, TX 75261-9055
HealthSCOPE Benefits Whirlpool Lakeland Care 2010 Provider Tool Kit
HealthSCOPE Benefits
      Claim Submission Tools

•Sample ID Cards-Medicare Primary
 Members
 – Medicare Claims are received directly from
   Medicare Payer

 – If necessary, claims can be filed directly to
   HealthSCOPE Benefits with Medicare
   EOB to HealthSCOPE Benefits
   P.O. Box 619055 Dallas, TX 75261-9055
HealthSCOPE Benefits Whirlpool Lakeland Care 2010 Provider Tool Kit
HealthSCOPE Benefits
               Electronic Payments

HealthSCOPE Benefits is pleased to offer an electronic
     payment (ACH) option to participating providers.

   Please complete the form included in this Tool Kit to
initiate your enrollment in this expedited payment option.
HealthSCOPE Benefits Whirlpool Lakeland Care 2010 Provider Tool Kit
AGREEMENT FOR PROVIDER ELECTRONIC PAYMENTS
                        (via ACH)

HealthSCOPE Benefits is pleased to offer an electronic payment (ACH) option to
participating providers. Please complete the below to initiate your enrollment in
this expedited payment option.

Note: Payment detail will be provided via an 835 electronic transaction.

Provider Information:
Provider Name:
Federal Tax Identification Number:
Provider Contact:                           Phone:
Provider Address:
E-mail address for Payment Notification:

Provider Technical (for FTP setup of 835 retrieval)
Technical Contact:                          Phone:
Technical Contact E-mail:

Bank Information:
Bank Name:
Account Number
Routing Number
Bank City/State:
Bank Contact Name:                          Phone:
Bank Contact E-mail:

This authorization is to remain in full force and effect until HealthSCOPE Benefits has
received written notification of its termination in such a manner as to afford
HealthSCOPE Benefits and the depository financial institution a reasonable opportunity
to act on it.

Name (please print)

Date                          Authorized Signature
HealthSCOPE Benefits Whirlpool Lakeland Care 2010 Provider Tool Kit
2010 Whirlpool Active Benefits

• HealthSCOPE Benefits (HSB) selected to
  replace UnitedHealthcare

• Two health plan options

• Both plan options offer an opportunity for mem-
  bers to earn incentive dollars toward medical
  expenses

• New $0 copay for certain prescription drugs

• 100% coverage for certain value-based benefits
  for diabetic preventive visits, drugs and supplies

• New and improved benefit design encourages
  use of proven medical treatments and preven-
  tive services
HealthSCOPE Benefits Whirlpool Lakeland Care 2010 Provider Tool Kit
2010 HEALTHCARE HIGHLIGHTS
Main
Salaried Employees at:                                                       Hourly Employees at:
Amana                  Evansville                   Marion                   Benton Harbor           Knoxville
Benton Harbor          Findlay                      Newton                   Cleveland               Marion
Cleveland              Fort Smith                   Sales                    Clyde                   Newton
Clyde                  Greenville                   Tulsa                    Findlay                 Tulsa
Corporate              Knoxville                                             Greenville

                                                      Rewards Plan                             Savings Plan
                                      Level 1         Level 2    out‐of‐network1      in‐network     out‐of‐network1
Deductible
Employee                               $1,500              $500        $3,000           $2,000             $4,000
Employee + Spouse                      $3,000             $1,000       $6,000           $4,000             $8,000
Employee + Child(ren)                  $3,000             $1,000       $6,000           $4,000             $8,000
Family                                 $3,000             $1,000       $6,000           $4,000             $8,000
Out‐of‐Pocket Limit
(does not include deductible)
Employee                               $8,500             $2,000      $17,000           $2,000              $8,500
Employee + Spouse                     $17,000             $4,000      $34,000           $4,000             $17,000
Employee + Child(ren)                 $17,000             $4,000      $34,000           $4,000             $17,000
Family                                $17,000             $4,000      $34,000           $4,000             $17,000
Benefit Description
Primary Care Physician (PCP)
                                       60% *        $15 copay           50% *            85% *               50% *
Office Visits
Specialist Office Visits               60% *          80% *             50% *            85% *               50% *
Hospital (Inpatient & Outpatient)2     60% *          80% *             50% *            85% *               50% *
Surgery (Inpatient & Outpatient) 2     60% *          80% *             50% *            85% *               50% *
Value‐Based Benefits for
                                     100% **         100% **            50% *           100% **              50% *
Diabetic Members 3
Adult Routine Wellness 4             100% **         100% **         Not covered        100% **              50% *
Well Woman Exam                      100% **         100% **         Not covered        100% **              50% *
Mammograms 5                         100% **         100% **         Not covered        100% **              50% *
Pap Smears                           100% **         100% **         Not covered        100% **              50% *
Well Child Care 6                    100% **         100% **         Not covered        100% **              50% *
                                       60% *          80% *             80% *            85% *               85% *
Emergency Room
                                                 50% if non‐emergency                      50% if non‐emergency
Mental and Nervous
                                       60% *          80% *             50% *            85% *               50% *
(inpatient & outpatient)
                                       60% *          80% *             50% *            85% *               50% *
Chiropractic Care                        limited to 20 visits per calendar year     limited to 20 visits per calendar year
                                                   (combined limit)                           (combined limit)
                                       60% *          80% *             50% *            85% *               50% *
Home Health Care                         limited to 120 visits per calendar year    limited to 120 visits per calendar year
                                                    (combined limit)                           (combined limit)
Lifetime Maximum                                  $2 million combined                        $2 million combined
                                     * After Deductible
                                     ** No Deductible

September 2009                                                                                          55‐021‐202‐00B
2010 HEALTHCARE HIGHLIGHTS
Main (continued)

Prescription Benefit Highlights
(Rewards and Savings Plans)                      Tier 0               Tier 1             Tier 2              Tier 3             Tier 4
                                                                      90%                 80%                50%
                                               $0 and
                         7,8,9                                    coinsurance         Coinsurance        coinsurance
Retail (30‐day Supply)                    100% coinsurance                                                                0% coinsurance
                                                                   Min. $5 *           Min. $20 *         Min. $50 *
                                            No deductible
                                                                  Max. $12 *          Max. $100 *        Max. $250 *

                                                                     90%                  80%                50%
                                               $0 and
                                 7,8,9                           coinsurance          Coinsurance        coinsurance
Mail Order (90‐day Supply)                100% coinsurance                                                                0% coinsurance
                                                                 Min. $12.50 *         Min. $50 *        Min. $125 *
                                            No deductible
                                                                  Max. $30 *          Max. $250 *        Max. $625 *
                                                            * after deductible

All plans administered by HealthSCOPE Benefits (HSB). If you have questions about any of these plan provisions, contact HSB
at 1‐800‐660‐6212 or visit www.healthscopebenefits.com, click MEMBER, then enter WHIRL under Company Name.

1.   Out‐of‐network amounts subject to reasonable and customary (R&C) limits. Amounts over R&C limits do not count toward the
     deductible or out‐of‐pocket limit.
2.   All inpatient admissions and outpatient procedures and outpatient mental health services require pre‐certification. Please note that if
     a member does not pre‐certify a procedure, there will be a $500 fee assessed when the claim is processed.
     In 2010, members may elect to have selected surgeries performed using a minimally invasive procedure. If a member chooses to have
     an open procedure, instead of the preferred minimally‐invasive surgery, the member would be responsible for an additional $1,000
     toward the cost of surgery. If a physician states that the open procedure is clinically necessary for the member, the surcharge will be
     waived after the physician submits supporting documentation to HealthSCOPE Benefits (HSB).
3.   Services Include: Up to four physician office visits per year for diabetic related care; Hemoglobin A1C test (up to 4 per year); Lipid
     profile test (up to 2 per year); Microalbumin test (1 per year); Annual flu shot; Pneumonia vaccine, once then every 5 years if physician
     orders (up to age 65, then discontinued); Diabetes education covered up to 10 sessions in one year then up to 4 hours in each of 2
     subsequent years); Podiatric visits as referred by MD/DO/NP, up to once every 6 months; Annual dilated eye exam (1 per year).
4.   Adult routine wellness exams limited to one per calendar year. Tests must be age appropriate, physician‐ordered based on
     patient/family history and submitted with “V” codes.
5.   One baseline mammogram between ages 35 and 39, annually for ages 40 and above.
6.   Well Child Care limited to six visits to age 1, three visits from age 1 to 2 and one office exam every year thereafter to age 19.
7.   50% coinsurance for drug classes that have over‐the‐counter (OTC) alternatives, e.g., Non‐Sedating Antihistamines (NSA) and Proton
     Pump Inhibitors (PPI).
8.   For Tier 1, Tier 2, and Tier 3 (retail and mail order):
     Mandatory mail order for all plans after third retail refill: 50% coinsurance payment if member chooses to continue refilling at retail.
     Plan members may not use the I‐account to pay 50% of the prescription cost. You must pay the additional 50% and it will not apply
     toward your annual member responsibility.
9.   For Tier 1, Tier 2, and Tier 3 (retail and mail order):
     50% coinsurance for lifestyle drugs that treat weight loss, anti‐fungal and erectile dysfunction.
     Tobacco cessation medications are also considered lifestyle drugs.
     Over‐the‐Counter (OTC) Alternatives and Lifestyle Drugs: 50% coinsurance for Non‐Sedating Antihistamines (NSA) and Proton Pump
     Inhibitors (PPI) drug classes when OTC available and 50% coinsurance for weight loss, anti‐fungal and erectile dysfunction drugs.

NOTE: This document serves as a Summary of Material Modifications to the Whirlpool Health Care Plan. While every effort
has been made to describe the highlights of your benefit plan accurately, this summary does not contain a full restatement of
all terms and provisions of the plan. If any conflicts exist between this summary and current plan documents, the current plan
documents will govern.

Please review your Personal Report carefully for details about your coverage costs. Some provisions may have changed.

September 2009                                                                                                         55‐021‐202‐00B
The Rewards Plan
                                                      CP
                                                $15 P
                                                        !
                                                 Copay

• Two distinct levels of benefits

• Level 1 = Lowest level of benefits and highest out-of-
  pocket costs (requires no action on member’s part)

• Level 2 = Highest level of benefits and lowest out-of-
  pocket costs (requires quarterly participation)

• Member must complete (or have completed) a Health
  Assessment (HA) to qualify for Level 2

• Completing four healthy behavior activities per year
  (minimum of one per quarter) will make member eligible
  for the higher Level 2 benefits

• Member must complete a minimum of one healthy be-
  havior activity per quarter, but can work ahead and com-
  plete more than one

• Member spouse/domestic partner can qualify for Level 2
  benefits even if member does not (and vice versa)

• Children are always at Level 2
Incentives For Rewards Plans

• Employees and covered spouses/domestic
  partners can earn up to $400 each by
  completing healthy activities

• Activities for incentives can be completed
  at any point during the year, but incentive
  dollars are not available for use until after
  the activity has been processed

• I-account dollars will rollover each year
REWARDS PLAN & INCENTIVES

                                                PUTTING IT ALL TOGETHER

ACTIVITY                                                                             LEVEL 2             INCENTIVE VALUE
2010 Health Risk Assessment                                                              X                      $100
Wellness Exam                                                                            X                      $100
Participate in a Disease Mgmt Program                                                    X                      $200
Participate in a Lifestyle Mgmt Program                                                  X                      $200
Participate in Case Mgmt                                                                 X                      $100
Participate in On‐site Health Coaching                                                   X                      $100
Participating in the Maternity Mgmt Program                                              X                      $100
Biometric Screening                                                                      X                       $50
Mammogram                                                                                X                       $50
PSA/DRE Exam                                                                             X                       $50
Colonoscopy                                                                              X                       $50
Participate in Employee Assistance Program (EAP) Counseling                              X                       $50
Get a Dental Cleaning                                                                    X                       $50
Routine Vision Exam                                                                      X                       $50
Participate in community wellness activity (such as 5K run/walk)                                                 $25
Participate in on‐site wellness activity                                                                         $25
Flu shot                                                                                                         $25
Participate in a fitness program (exercise class, etc.)                                                          $25
Participate in weight loss program (Weight Watchers, etc.)                                                       $25
Participate on a sports team                                                                                     $25

    You must do at least four of these activities, and a minimum of one per quarter, during the calendar year in order to
    have your benefits paid at Level 2.

    As soon as you complete four, you will remain at Level 2 for the rest of the calendar year. There is a $400 maximum
    for I-account per calendar year.
The Savings Plan

• The Savings Plan operates as a traditional Health
  Savings Account (HSA)

• Works as a HDHP PPO.

• Member contributions into their HSA fund are tax-free (up
  to $3,050 per employee or $6,150 per family)

• HSA withdrawals are tax-free if used to pay for qualified
  medical expenses

• Interest earned in account is tax-free

• Individuals age 55 or older may contribute an extra
  $1,000 into your HSA above the annual limits

• Unused HSA balances roll from year to year

• It’s portable (it’s your money and it goes with member)
Incentives For Savings Plans

• Employees and covered spouses/domestic part-
  ners can earn up to $1,000 each by completing
  healthy activities

• Activities can be completed at any point during the
  year

• HSA will be credited as activities are completed

• Unused HSA dollars will rollover each year
Savings Plan Activity Chart

                                 ACTIVITY                                   WHIRLPOOL FUNDING

2010 Health Assessment                                                     $250
Wellness Exam                                                              $250
Participate in a Disease Mgmt Program                                      $250
Participate in a Lifestyle Mgmt Program                                    $250
Participate in Case Mgmt                                                   $250
Participate in Onsite Health Coaching                                      $250
Participate in the Maternity Mgmt Program                                  $250
Biometric Screening                                                        $100
Mammogram                                                                  $100
PSA /DRE Exam                                                              $100
Colonoscopy                                                                $100
Participate in Employee Assistance Program (EAP)                           $100
Get a Dental Cleaning                                                      $100
Routine Vision Exam                                                        $100
Participate in a community wellness activity (such as a 5‐k run/walk)      $50
Participate in an onsite wellness activity                                 $50
Flu shot                                                                   $50
Participate in a fitness program (exercise classes, etc)                   $50
Participate in a weight loss program (such as Weight Watchers)             $50
Participate on a sports team (such as softball, golf, etc.)                $50

                                                                        $1,000 maximum available
                                                                        for Employer Sponsored HSA
                                                                        Contributions per calendar
                                                                        year for each employee and
                                                                        spouse/domestic partner cov‐
                                                                        ered under the Savings Plan.
                                                                        Funds will be available 30‐45
                                                                        days after the completion of
                                                                        the activity.
2010 Whirlpool
Retiree Benefits
NEW 2010 Retiree Medical Plan Options
                                                                        REWARDS PLAN                                                  SAVINGS PLAN

                                                                        1‐800‐660‐6212                                                1‐800‐660‐6212
                                                                 www.healthscopebenefits.com                                  www.healthscopebenefits.com
                                                                    HealthSCOPE Benefits                                          HealthSCOPE Benefits
                                                    Level 1                Level 2               out‐of‐network            in‐network           out‐of‐network

DEDUCTIBLE

Per Person                                          $1,500                    $500                   $3,000                  $2,000                    $4,000

OUT‐OF‐POCKET LIMIT
(DOES NOT INCLUDE DEDUCTIBLE)
Per Person                                          $8,500                   $2,000                  $17,000                 $2,000                    $8,500

Primary Care Physician (PCP) Office Visit     60% after deductible          $15 copay          50% after deductible    85% after deductible    50% after deductible

Specialist Office Visit                       60% after deductible     80% after deductible    50% after deductible    85% after deductible    50% after deductible

Hospital (Inpatient and Outpatient)           60% after deductible     80% after deductible    50% after deductible    85% after deductible    50% after deductible

Surgery (Inpatient and Outpatient)            60% after deductible     80% after deductible    50% after deductible    85% after deductible    50% after deductible

Value Based Diabetic                          100% ‐ no deductible     100% ‐ no deductible   50% ‐ after deductible   100% ‐no deductible    50% ‐ after deductible

Adult Routine Wellness                        100% ‐ no deductible     100% ‐ no deductible       Not Covered          100% ‐ no deductible   50% ‐ after deductible

Well Child Care                               100% ‐ no deductible     100% ‐ no deductible       Not Covered          100% ‐ no deductible   50% ‐ after deductible

Emergency Room                              60% after deductible/50%    80% after deducti‐ 80% after deductible/50% 85% after deductible/50% 85% after deductible/50%
                                               if non emergency        ble/50% if non emer‐   if non emergency         if non emergency         if non emergency
Life Time Maximum                             $1 million combined      $1 million combined     $1 million combined     $1 million combined     $1 million combined

               RETIREE WELLNESS ACTIVITIES
               2010 Health Risk Assessment
               Wellness Exam
               Biometric Screening
               Mammogram
               Prostate Exam
               Colonoscopy
               Participate in a Disease Mgmt Program
               Participate in a Lifestyle Mgmt Program
               Participate in Case Mgmt
               Get a Dental Cleaning
               Routine Vision Exam
RETIREE MEDICAL PLAN OPTIONS FOR
      MEMBERS WHO RETIRED PRIOR TO 2010

WHIRLPOOL                                              Amounts

Annual Deductible        Network and Non-Network
                         80/20 Plan: $500 per Covered Person per calendar year.

Out-of-Pocket Maximum    Network and Non-Network
                         80/20 Plan: $3,500 per Covered Person per calendar
                         year. The Out-of-Pocket Maximum does not include the Annual De-
                         ductible.

Maximum Plan Benefit     Network and Non-Network
                         80/20 Plan: $1,000,000 per Covered Person

WHIRLPOOL BASIC                                        Amounts

Annual Deductible        $500 per Covered Person per calendar year
                         (amount may vary for some plans:
                         for details regarding your specific coverage,

Out-of-Pocket Maximum    None

Maximum Plan Benefit     $100,000

                        Retired PRIOR
                            to 2010
Whirlpool
Wellness Benefits
Whirlpool Wellness Preventive Care Benefits
              Adult Actives and Retirees

                    Well-adult care includes one routine office visit and ex-
Preventive          amination each Plan Year after age 18 years and one
Care                OB/GYN office visit and examination after age 18 years
                    of age each Plan Year.
Adults              Included immunizations and screenings associated with
Actives &           the above routine office visits are as follows:
                    • Immunizations
Retirees                  •Tetanus / Diphtheria (Td) Booster once every 10
                          years,
                          •Influenza Vaccination (flu shot), one shot each
• 100% no                 Plan Year,
                          •Pneumococcal Vaccination (Pneumovaz) one
 deductible in            dose for persons 65       years and over,
 network!                 •Meningococcal conjugated vaccine (MCV4), one
                          dose for college freshmen living in dormitories
                          •• Screenings
• Bill with               •Cholesterol screening including triglycerides, LDL,
                          HDL, or lipid panel once every 5 years beginning at
  routine/                age 20 years
                          •Baseline Mammogram, one between 30 and 40
  preventive              years of age, and one Mammogram each Plan
   V-code                 Year starting at age 40 years of age
                          •Pap Smear and Routine Pelvic Exam, one each
                          Plan Year beginning at age 18 years,
                          •Bone density test for osteoporosis every two years
                          for women age 50 years and over,
                    Colorectal Cancer Screenings,
                       Fecal occult blood test (FOBT) or Colonoscopy or
                    Double contrast barium enema
                       Digital rectal examination (DRE) and prostate specific
                    antigen (PSA) test.
                    • Pathologies, labs, chest x-rays, and EKGs that are or-
                    dered as part of your preventive care visit due to age
                    and/or family history, and are considered preventive care
                    by your Physician.
Whirlpool Wellness Preventive Care Benefits
                                 Children
Preventive Care        Well-child care includes routine office visits and examination, as fol-
                            lows:
Children               •Six visits 0 – 12 months,
                       •Three visits 12 – 24 months,
                       •Annual visits from 24 months through age 18 years of age,
• 100% no              •GYN exam for children at age 18.
  deductible in        When associated with routine office visits, the following immuniza-
                            tions and screenings are covered:
  network!             • Immunizations o Two doses of Hepatitis A, Three doses of Hepatitis
                            B,
                       o Six doses of Diphtheria, Tetanus, Pertussis (DtaP), Four doses of
• Bill with routine/        Haemophilus Influenza type b, Four doses of Polio, Four doses
  preventive                of Pnuemococcal Conjugate, Two doses of Varicella, wo doses
                            of Measles, Mumps, Rubella,
  V-code               o One dose of Influenza vaccine (flu shot) one dose each Plan Year
                            for children over the age of 8 years; two doses (administered
                            separately by at least 4 weeks) each Plan Year for children up
                            through 8 years of age.
                       o Human papilloma virus (HPV) vaccine for girls ages 9 through 18
                            years of age at the following intervals:
                          One complete dosage per lifetime consisting of 3 shots given
                            within a 6 month timeframe.
                          Women over the age of 18 years but under the age of 26 years
                            who have not yet received the HPV may also receive the vac-
                            cine.
                       • Meningococcal conjugated vaccine (MCV4) at the following inter-
                            vals:
                                      One dose between the ages of 11 and 12 years; or
                                      One dose before high school entry or at age 15 years,
                                            whichever occurs first, for children who have not
                                            previously received the MCV4 vaccine.
                       • Screenings and Exams
                       Lead level testing, one between ages 9 to 12 months and one at 24
                            months or after,
                       Vision screening conducted as part of Well-child care visit at ages 3,
                            4, 5, 6, 8, 10, 12, 15, and 18 years,
                       Hearing screening conducted as part of Well-Child care Visit at ages
                            4, 5, 6, 8, 10, 12, 15, and 18 years,
                       Pap smear and routine pelvic exam, one each Plan Year beginning
                            at age 18 years or the onset of sexual activity, whichever comes
                            first
                        Pathologies, labs, chest x-rays, and EKGs that are ordered as part
                            of your preventive care visit and are considered preventive care
                            by your Physician.
Wellness Resources

•   Nurseline
•   Health Coaches
•   Healthy Pregnancy Program
•   Chronic Condition Management
•   Smoking Cessation Program
•   Treatment Decision Support

     Contact HealthSCOPE Benefits at
             1‐ 800‐660‐6212
2010 Whirlpool
 Rx Benefits
NEW 2010 TIER 0 PHARMACY

•Certain medications will now be covered at 100%
•Included in Tool Kit:
    – CD with Drug name & Tier Assigned

•Examples of these include medications (primarily
   generics) for high cholesterol, high blood pressure,
   kidney protection, heart failure, etc.
R: Retail
2010 PHARMACY BENEFITS                                                                                     M: Mail Order

     Tier 0:                            Tier 1:                            Tier 2:           Tier
  $0 or 0% Coinsur‐                  10% Coinsurance                   20% Coinsurance
         ance                       Min: $5 R, $12.50 M                Min: $20 R, $50 M     3:           50%         Tier 4:
                                    Max: $12 R, $30 M                  Max: $100 R, $250       Coinsurance            100% Coinsur‐
                                                                              M             Min: $50 R , $125 M           ance
                                                                                             Max $250 R, $625
                                                                                                    M

  Cholesterol                        Blood Pressure                     Cholesterol         Cholesterol             Cholesterol
  Drugs:                             Drugs:                             Drugs:              Drugs:                  Drugs:
  Simvastatin                        Fosinopril                         Lipitor 10mg        Crestor (all            Vytorin
  Pravastatin                        Moexipril                          Lipitor 20mg        strengths)
  Lovastatin                         Quinapril                          Lipitor 40mg        Lescol                  Blood Pressure
                                     Ramipril                           Lipitor 80mg        Lescol XL               Drugs:
  Blood Pressure                     Trandolapril                                                                   None
  Drugs:                                                                Blood Pressure      Blood Pressure
  Enalapril                          Blood Pressure                     Drugs:              Drugs:                  Blood Pressure
  Captopril                          (combined w/                       Cozaar              Atacand, Avapro,        (combined w/
  Benazepril                         diaretic) Drugs:                                       Benicar, Diovan,        diaretic) Drugs:
  Lisinopril                         Fosinopril/HCTZ                    Blood Pressure      Micardis, Teveten       None
                                     Moexipril/HCTZ                     (combined w/
  Blood Pressure                     Quinapril/HCTZ                     diaretic) Drugs:    Blood Pressure
  (combined w/                                                          Hyzaar              (combined w/
  diaretic) Drugs:                                                                          diaretic) Drugs:
  Captopril/HCTZ                                                                            Atacand HCT,
  Benazepril/HCTZ                                                                           Avalide, Benicar
  Lisinopril/HCTZ                                                                           HCT, Diovan HCT,
  Enalapril                                                                                 Micardis HCT, Te‐
                                                                                            veten HCT

*Only an example. To access full formulary list, please go to www.healthscopebenefits.com
Whirlpool
Value Based Benefits
Value Based Benefits for Diabetics

    Value Based for Diabetics are Covered at
                      100%
                 No Deductible!
•   Up to 4 physician office visits per year for diabetic-related care
•   Hemoglobin A1C test (up to 4 per year)
•   Lipid profile test (up to 2 per year)
•   Microalbumin test (1 per year)
•   Annual flu shot
•   Pneumonia vaccine (once then every 5 years if ordered by a physi-
    cian, up to age 65)
•   Diabetes education (up to 10 sessions in one year, up to 4 hours in
    each of 2 subsequent years)
•   Podiatric visits as referred by MD/DO/NP, up to once every 6 months
•   Annual dilated eye exam (1 per year)
•   Insulin or oral diabetic medications*
•   Lipid controlling agents*
•   Blood pressure control agents*
•   Diabetic test strips*

* Covered drugs and supplies outlined in Tier 0
Medications and Supplies Covered Under Tier 0 Benefit for Diabetics

Medications:
         GLIMEPIRIDE                        TABLET                       1MG     Generic
         GLIMEPIRIDE                        TABLET                       2MG     Generic
         GLIMEPIRIDE                        TABLET                       4MG     Generic
           GLIPIZIDE                        TABLET                      10MG     Generic
           GLIPIZIDE                        TABLET                       5MG     Generic
         GLIPIZIDE ER          TABLET, EXTENDED RELEASE 24 HR (2)       10MG     Generic
         GLIPIZIDE ER          TABLET, EXTENDED RELEASE 24 HR (2)       2.5MG    Generic
         GLIPIZIDE ER          TABLET, EXTENDED RELEASE 24 HR (2)        5MG     Generic
         GLIPIZIDE XL          TABLET, EXTENDED RELEASE 24 HR (2)       10MG     Generic
         GLIPIZIDE XL          TABLET, EXTENDED RELEASE 24 HR (2)       2.5MG    Generic
         GLIPIZIDE XL          TABLET, EXTENDED RELEASE 24 HR (2)        5MG     Generic
          GLYBURIDE                         TABLET                     1.25MG    Generic
          GLYBURIDE                         TABLET                      2.5MG    Generic
          GLYBURIDE                         TABLET                       5MG     Generic
    GLYBURIDE MICRONIZED                    TABLET                      1.5MG    Generic
    GLYBURIDE MICRONIZED                    TABLET                       3MG     Generic
    GLYBURIDE MICRONIZED                    TABLET                       6MG     Generic
  GLYBURIDE‐METFORMIN HCL                   TABLET                  1.25‐250MG   Generic
  GLYBURIDE‐METFORMIN HCL                   TABLET                   2.5‐500MG   Generic
  GLYBURIDE‐METFORMIN HCL                   TABLET                  5MG‐500MG    Generic
       HUMULIN 50‐50            VIAL (SDV,MDV OR ADDITIVE) (ML)     50‐50 U/ML    Brand
       HUMULIN 70‐30            VIAL (SDV,MDV OR ADDITIVE) (ML)     70‐30 U/ML    Brand
         HUMULIN N              VIAL (SDV,MDV OR ADDITIVE) (ML)       100 U/ML    Brand
         HUMULIN R              VIAL (SDV,MDV OR ADDITIVE) (ML)       100 U/ML    Brand
         HUMULIN R              VIAL (SDV,MDV OR ADDITIVE) (ML)       500 U/ML    Brand
    HYDROCHLOROTHIAZIDE                     TABLET                      25MG     Generic
    HYDROCHLOROTHIAZIDE                     TABLET                      50MG     Generic
    HYDROCHLOROTHIAZIDE                     TABLET                     12.5 MG   Generic
            LANTUS              VIAL (SDV,MDV OR ADDITIVE) (ML)       100 U/ML    Brand

Supplies:
Accu-Chek Compact Plus Meter
Accu-Check Aviva Meter
One Touch UltraMini Meter
One Touch Ultra2 Meter
Accu-Chek Compact Test Strip
Accu-Chek Aviva Test Strip
One Touch Ultra Test Strip
One Touch Ultra Test Strip
All insulin syringes
Whirlpool
Minimally Invasive
   Procedures
      and
 Precertification
  Requirements
Minimally Invasive Procedures

• For 2010, selected procedures must be performed using
MIP unless there is medical documentation that would re-
quire the surgery be done by traditional means.

• If a member chooses to have an open procedure, instead
of the preferred minimally invasive surgery, the member
would be responsible for an additional $1,000 toward the
cost of surgery.

      •Colon Surgery
      •Gall Bladder Surgery
      •Breast Biopsy
      •Hysterectomy
      •Reflux / Gastrointestinal Surgery
Minimally Invasive Procedures

What is a minimally invasive surgery (MIP)?
Minimally invasive surgery is a type of surgery that utilizes
smaller incisions and state-of-the-art technology. In traditional
open surgeries, large incisions are made to expose the area of
the body where the surgery is being performed. Using technol-
ogy, such as a scope, a minimally invasive surgery requires
much less (or no) cutting of the skin. The MIP surgical tech-
nique is safe and is the standard of care recommended by the
American College of Surgeons. Minimally invasive surgery re-
quires less time in the operating room, less recovery time for the
patient and results in fewer infections.

Benefit Guideline:
In 2010, members will be required to have the following surgical
procedures performed minimally invasive. If a member chooses
to have an open procedure, instead of the preferred minimally
invasive surgery, a $1000 penalty will be assessed. If a physi-
cian states that the procedure is not clinically indicated for the
member, the requirement will be waived after the physician pro-
vides supporting documentation to HealthSCOPE Benefits.

•   Colon Surgery
•   Gall Bladder Surgery
•   Breast Biopsy
•   Hysterectomy
•   Reflux/Gastrointestinal Surgery

During the pre-certification process, members will be provided
information on the benefit and the surgical treatment options
available.
NEW PRE-CERTIFICATION PROCEDURES

•   In 2010, all members, along with their providers, will be
    required to pre-certify all:
      –Non-emergency inpatient admissions
      –Outpatient surgical procedures
      –Outpatient mental health

•   Contact HealthSCOPE Benefits for pre-certification at
    1-800-660-6212

• Member ID card has reminder statement regarding pre-
    certification

• It is the member’s responsibility to pre-certify these
    procedures. If not pre-certified, a $500 fee will be
    assessed to the member
2010 Precert Requirements

MEMBERS:
In 2010, ALL non-emergency inpatient procedures, outpatient procedures and outpa-
tient mental health procedures will need to be pre-certified by MEMBER with
HealthSCOPE Benefits. If the member does not pre-certify a procedure, there will
be a $500 penalty.

Process for Member Pre-Certification
  1. Member ID card to specify pre-certification requirements
  2. Member to contact HealthSCOPE Benefits
  3. HealthSCOPE to accept
  5. Members will be given the opportunity to speak with a nurse during every pre-cert
     call

PROVIDERS:
Healthcare providers will be required to pre-certify the following procedures with
HealthSCOPE Benefits in 2010.

1. Outpatient spinal procedures
2. Inpatient procedures (non-emergency)
3. Vein treatment
4. Potential cosmetic trunk/body procedures
5. Potential cosmetic breast procedures
6. Potential cosmetic eyes/nose procedures
7. Potential cosmetic head/ear procedures
8. Potential cosmetic skin procedures
9. Dental and jaw/face/TMJ procedures
10.Ear devices (i.e. cochlear implants)
11.Oral pharynx procedures
12.Breast biopsy—MIP
13.Chemotherapy
14.Dialysis
15.Inpatient procedures
16.Outpatient mental health
17.Colectomy—MIP
18.Hysterectomy-MIP
19.Esophagogastric fundoplasty-MIP
20.Cholecystectomy-MIP
21.MRIs & CTs
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