IMPACT REPORT - Jacaranda Health

 
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IMPACT REPORT - Jacaranda Health
IMPACT REPORT

2017
IMPACT REPORT - Jacaranda Health
HIGHLIGHTS
   2017 was an exciting year
   with a few big transitions
        for Jacaranda.
Highlights include:
Spinning our award-winning maternity
hospital, Jacaranda Maternity, into a social
enterprise, and raising initial investment funds
to build a sustainable venture.

Expanding our public sector partnerships to
improve maternal healthcare in government
hospitals from 8 to 17 facilities, with strong
commitment from local partners, and
significant expansion afoot in 2018.

Exciting validation of the impact on quality
of care from the innovations and tools we’ve
been rolling out in public sector hospitals.
IMPACT REPORT - Jacaranda Health
TWO SISTER
                      ORGANIZATIONS
                In 2017, we officially launched Jacaranda Maternity as a standalone
                  social enterprise. Our nonprofit, Jacaranda Health, continues its
                 ambitious strategy of improving maternal health delivery at scale
                 in the public sector. The two organizations work closely together,
                        sharing resources and expertise and common values.

• Social enterprise with a replicable                   • Nonprofit with proven impact
  low-cost model
                                                        • Adapts and replicates innovations in
• Highest quality maternity hospital                      public hospitals to improve quality of care
  in East Africa
                                                        • Low-cost and sustainable in public
• Can return capital to investors                         health systems
• Scaling into Kenya’s biggest maternity                • Scaling for regional impact though
  chain through investment                                government and donor partnerships
IMPACT REPORT - Jacaranda Health
IMPACT IN 2017
IMPACT REPORT - Jacaranda Health
2017
JACARANDA MATERNITY
HIGHLIGHTS
Our Kahawa hospital achieved SafeCare Level
5, the highest quality rating of any hospital in
East Africa, while maintaining a cost of $150
per delivery.

Increased volumes and annual revenue from
clients to $600,000—almost double our 2016
numbers, nearly breaking even.

Maintained outcomes and patient satisfaction
during 2017’s six months of government
nursing strikes while public hospitals closed
and our volumes spiked to over 150 deliveries
and 2,000 clients per month.

Successfully set up a separate entity and
raised a seed round of capital to reach
breakeven in 2018.
IMPACT REPORT - Jacaranda Health
26,104
                           60%
                           FEWER MATERNAL
                                                         62%
                                                          LONG-ACTING

                                                                           1,123
                                                         CONTRACEPTIVES
                           AND NEWBORN
   OUTPATIENT VISITS       COMPLICATIONS
   from moms and babies    than nearby hospitals
                                                                             FAMILY
                                                                            PLANNING

                               2017
                                                                              VISITS

90%
MOTHERS
                               JACARANDA MATERNITY
                            BY THE NUMBERS                                 90%
EXCLUSIVELY
BREASTFEEDING                                                                PATIENTS
at six months                                                               REPORTED
                                                                           BEING HIGHLY
                                                                            SATISFIED
                                                                            WITH CARE

                                                    8,636
                   BABIES

     1,519         SAFELY
                   DELIVERED
                                                   CHILD WELLNESS VISITS
IMPACT REPORT - Jacaranda Health
JACARANDA MATERNITY
PLANS & GOALS

2018
  Our Kahawa hospital becomes fully self-
sustaining with client revenue by end of 2018.

    Raise investment to expand to two
  additional, 40-bed center of excellence
        hospitals in 2019 and 2020.
IMPACT REPORT - Jacaranda Health
INNOVATION &
PUBLIC PARTNERSHIPS
WHY WE WORK WITH THE
PUBLIC SECTOR
Jacaranda Health’s vision is a world where
all women and their families experience
childbirth safely and with dignity.

In Kenya, births in facilities have gone from
40% to 60% in the last 5 years, yet maternal
and infant mortality rates are still amongst
the highest in the region.

The majority of Kenyan women deliver
in public facilities
Most of the maternal and newborn deaths
in those facilities are preventable through
provision of better skilled care before,
during and after childbirth.

Jacaranda Health is using the innovative tools
and approaches we have developed as the
region’s highest quality maternity provider to
improve quality of care in public hospitals.
OUR APPROACH TO IMPACT AT SCALE
Design better systems                   Adapt and validate                        Scale tools and
 We build and borrow tools and         We work with public hospitals to            approaches
best practices for delivering high-     adapt our tools to their unique        We partner with government
 quality, low-cost maternal care      setting, rigorously test the impact    health systems to scale our most
— codesigning with mothers and         on health outcomes, and iterate      successful, cost-effective tools and
       frontline providers.                       and improve.              multiply impact across the country.
EXPANDING GOVERNMENT
PARTNERSHIPS
At the end of 2017, Jacaranda was working
with 17 public hospitals, serving 30,000
mothers and babies.

At the request of several counties, we have
begun to work through the county government
health systems, deploying our tools to improve
maternal and reproductive health outcomes.

In 2018, we formally launched projects in
three counties, including Bungoma County in
Western Kenya.

Most of these partnerships focus on
our successful mobile health and nurse
mentorship programs.
SCALING ACCESS
                                                         WITH MOBILE HEALTH TOOLS
                                                           Jacaranda Health is validating a
                                                           set of low-cost mobile tools and
                                                         messages that significantly improve
                                                         linkages to care and outcomes for
                                                                  women and babies.

                                                             33% of KENYAN                                    42%
                                                                                                         of PREGNANT KENYANS
                                                             result from   MATERNAL                            DO NOT
                                                            DELAYS IN
                                                         SEEKING CARE      DEATHS                              ATTEND
                                                                                                              FOUR ANTENATAL
                                                                                                                CARE VISITS

The Challenge: Kenya continues to have large gaps in
quality and continuity of maternity care. The majority
of women have access to a cell phone which can be
                                                         47%           DO NOT HAVE
                                                                       POSTPARTUM VISITS
                                                                           during the HIGHEST RISK PERIOD AFTER CHILDBIRTH

an ideal channel to empower women to make the best
decisions during pregnancy, birth and beyond.
                                                         90%
                                                         of MOTHERS
                                                                                     have an UNMET NEED
                                                                                     FOR POSTPARTUM FAMILY PLANNING
MOBILE HEALTH
                                        IMPACT
                                        Rigorous evaluation demonstrated that
                                         our mobile health tools had dramatic
                                         impact in changing critical behaviors:

                                                                      48%
                                                                     IMPROVEMENT

                                        88%
                                                                       in POSTPARTUM
                                                                      FAMILY PLANNING
                                                                           UPTAKE
                                        IMPROVEMENT
                                        in KNOWLEDGE OF
To date >3,000 mothers across 30
                                                          73%
                                          DANGER SIGNS                 of women who
                                                                       received SMS
hospitals have used our pregnancy and                                  recommendation
                                                                       to seek care
postpartum SMS messaging service.                         REPORTED VISITING A
                                                          HEALTHCARE PROVIDER
Jacaranda deploys a team of
  experienced nurse coaches to work
  alongside facility staff to provide
  ongoing guidance. These mentors
  use a combination of tools — on-site
  education, simulation drills, quality
  improvement workshops — until they
  document significant and sustained
  improvement quality of care.

SCALING QUALITY CARE WITH
NURSE MENTORS
  Nurses attend to ~90% of the deliveries
  in facilities. Yet maternal health nurses in
  Kenya scored under 50% on skills related to
  emergency obstetric care and newborn care
  (EmONC), with significant gaps measured in
  patient-centered care. Inadequate skills and
  monitoring were strong factors in more than
  50% of maternal deaths.
NURSE MENTORS
                                                                         IMPACT
                                                                           Our mentors are coaching public
                                                                          providers to deliver life-saving care.

                                                                                                  Overall Delivery Score

50%         88%        PERFORMANCE OF
                                             200+
                                             PROVIDERS
                                                                         Mentors review and score every delivery
IMPROVEMENT
in NEWBORN             ESSENTIAL STEPS FOR MENTORED at NINE FACILITIES   they witness in real-time using an app. The
RESUSCITATION SKILLS   A SAFE DELIVERY                                   mentorship team then adjusts their approach
                                                                         to focus on key gaps.
“I no longer have fear for delivery.
                          I know how to take care of myself
                          when expectant. I feel supported
                          by the society.”
                                — GROUP ANTENATAL CARE PARTICIPANT

RESEARCH & INNOVATION   Social support through
GROUP-BASED CARE        group antenatal care
                        Jacaranda is now adapting its successful
                        group antenatal care curriculum for use in
                        public facilities that are overcrowded and
                        faced with staff shortages. Almost 100
                        pregnant women have started their Group
                        ANC journey at two public hospitals, with
                        the support of seven nurse facilitators who
                        completed training at Jacaranda.
RESEARCH & INNOVATION
NEW mHEALTH
PLATFORMS
Using social platforms to
improve health outcomes
during pregnancy and the
postpartum period.
In partnership with Duke University and
Brigham and Women’s Hospital, Jacaranda
has been evaluating the use of WhatsApp
and Facebook as a means of strengthening
the engagement with mothers in low
resource settings during pregnancy. We
are now exploring the use of artificial
intelligence to answer questions asked by
mothers during the pregnancy continuum by
building a digital assistant, or chatbot.
Through 2020, we have ambitious goals to

VISION                                                 improve care for over 400,000 women and
                                                       babies, and have a significant impact on the
                                                       maternity landscape in Kenya.

JACARANDA MATERNITY & JACARANDA HEALTH

Expand Maternity to 3 centers of excellence     • By focusing on five key counties by 2020, we can
with ~100 beds                                    address challenges that affect ~40% of maternal
                                                  and neonatal deaths in Kenya. Our targets:
• >100,000 patient visits / year
                                                • Work in 50 public hospitals and improve
• 10,000 safe deliveries / year                   management of ~180,000 deliveries per year
• Lay the foundation for becoming the largest   • Transition to sustainable county management of
  maternity hospital chain in East Africa         programs
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