Improving health equity through innovation - Programme Director - Design JULY 2021

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Improving health equity through innovation - Programme Director - Design JULY 2021
Improving health
equity through
innovation
Programme Director – Design
(Full-time or part-time (minimum 0.8 FTE), permanent)

JULY 2021

swahsn.com
Improving health equity through innovation - Programme Director - Design JULY 2021
Working together: Programme Director – Design

In this brief
The opportunity
Role profile
Person specification
Who we are
What we do
Working here
Our team
How to apply

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Improving health equity through innovation - Programme Director - Design JULY 2021
Working together: Programme Director – Design

The opportunity
Job title:
Programme Director – Design
(Full-time or part-time (minimum 0.8 FTE), permanent)

Overview                                                    In the last year, our work as a network of AHSNs has
                                                            benefited over 258,000 people and leveraged over £462m
Can you lead the design and development                     of investment into the health and life science sector. You
of complex programmes to improve health                     can read more about the impact of our work nationally in
equity? Are you passionate about building high              our latest AHSN Network impact report and regional
quality programme governance and portfolio                  work in our annual review.

management? We are looking for a senior                     At the South West AHSN we focus our efforts on
programmes professional; who can use their                  improving health equity – identifying and spreading
passion and expertise in designing, mobilising              innovative practice that helps close health equity gaps
and delivering service transformation; to deliver           in access to care, quality of care, opportunity for a healthy
end user and workforce benefits.                            life and agency in managing individual health.

In 2013 a small group of founding member organisations      Working with our members and partners, we share the
established the South West Academic Health Science          ambition and opportunity to improve health equity
Network. They were motivated by a shared ambition to        through the adoption and spread of innovative practice.
accelerate the adoption and spread of innovation across     We do this by:
our region to improve population health and generate
                                                            •   Spreading innovative practice across the health and
economic growth.
                                                                care system through collaboration, practical support
Step forward eight years and that ambition has become           and knowledge sharing.
a reality. Working in collaboration with the AHSNs across   •   Building capability in our region to spread innovative
England, our work transforms lives through innovation.          practice and improve quality.

                                                            •   Supporting evaluation and application of learning to
                                                                improve the delivery of health and care services.

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Improving health equity through innovation - Programme Director - Design JULY 2021
Working together: Programme Director – Design

Overview (cont.)

Our Programme Directors are part of our Programmes            The Programme Director – Design, will play a critical role
business function and report to our Director of               in helping us to achieve the aims of our new strategy by
Programmes, who forms part of our executive team.             improving health equity through innovation. They are
They work collaboratively with peer Directors to matrix       responsible for leading the design, development and
manage a team of 25–30 programmes staff, associates           mobilisation of our portfolio of regional health equity
and clinical leads, alongside wider South West AHSN           programmes focused on tackling specific health equity
resource, to design and deliver our portfolio of national     gaps in access to care, quality of care and individual
and regional programmes.                                      opportunity and agency in achieving a healthy life.
                                                              They will also lead programmatic interventions for new
Our existing programme portfolio is broad. Current
                                                              and emerging partnership opportunities.
commissions include programmes to identify and spread
proven innovation in partnership with NHS England,            They will work in partnership with colleagues from across
improve patient safety through our commission with NHS        the organisation and alongside our partners throughout
Improvement, and to support the uptake of innovation          the health and care system, to build experimental,
from the life science sectors in the health and care system   outcome-led programmes that deliver impact in the
with the Office of Life Sciences.                             region and have the potential for national adoption
                                                              and spread through the AHSN Network.
Our new strategy will bring greater focus to our work.
During the last year we’ve worked with our team, network
members and our Board to identify the overarching
theme that will provide that focus – health equity.

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Working together: Programme Director – Design

Role                                                     Key success factors
                                                         •   Leading programme design – proven ability to

profile
                                                             lead a portfolio of multi-year, multi-organisational,
                                                             complex programmes with a focus on impact.

                                                         •   Leading people – effective people manager, with
                                                             a proven ability to motivate and develop others.
Our Programme Director – Design is responsible           •   Influencing – ability to influence and persuade
for leading the design and delivery of a                     stakeholders of all levels using effective stakeholder
portfolio of complex programmes, and for the                 management and communications skills.
continuous improvement of our programmes
                                                         •   Adaptable – comfortable with ambiguity, with the
assurance system.                                            ability to look around problems, adapt approaches
Our strategy is focused on closing health equity             and make hard choices to achieve goals.
gaps. This role is responsible for leading the design,   •   Learning mind-set – a track record working on
development and mobilisation of regional health              complex issues, embedding learning into practice
equity programmes in service of our strategy. The            and generating insight to inform approaches.
programmes are experimental and complex in nature,
requiring a portfolio approach that seeks to generate
                                                         •   Passion – bring a commitment to improving
                                                             health equity.
local impact in our region, and identify projects and
interventions with the potential for national adoption
and spread.

Our growth ambitions will see the development of
programmatic opportunities with new and emerging
partners, which will also draw on the experience of
the Programme Director – Design.

In addition, the role is responsible for leading the
development and management of our programme
governance and assurance.

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Working together: Programme Director – Design

Role
                                                             •   External relationships – develop, manage and
                                                                 influence long-term relationships with programme
                                                                 partners and commissioners to support programme

profile
                                                                 delivery, including local NHS organisations, local
                                                                 authorities and health and care providers, NHS
                                                                 England and NHS Improvement, and other regional
                                                                 and national bodies.
(cont.)
                                                             •   Internal relationships – develop close working
                                                                 relationships with colleagues from across our
Responsibilities                                                 Partnerships, Evaluation and Learning, Communications
                                                                 and Corporate Operations business functions.
•   Programme design – leadership, delivery excellence
    and the confidence to mentor, in the design and          •   Partnership development – work in collaboration
    mobilisation of complex, multi-year programmes –             with our Partnerships business function to seek and
    designing and mobilising programmes, as well as              respond to opportunities for business growth.
    coaching and supporting others to do this effectively.   •   Programmes Leadership Team – play an active
•   Programme delivery – the effective delivery of               and contributing role developing capability and
    a portfolio of complex programmes – ensuring                 capacity in our Programmes business function.
    programmes deliver planned benefits and impact,          •   External engagement – represent the organisation
    on time and within budget.                                   externally, acting as an ambassador for the
•   Programme governance – ensure effective                      organisation at a local, regional and national level.
    governance and oversight across the programmes
    function, in both the design and delivery phases,
    through to close out; ensuring lessons are captured
    and learned. Lead the continuous improvement
    of the programmes assurance system, supporting
    and mentoring Programmes Team colleagues and
    programmes resource in the wider system.

•   People management – line manage, develop and
    matrix manage a diverse team of programme and
    project managers to ensure effective delivery of
    programme aims.

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Working together: Programme Director – Design

Person
                                                          Experience and capabilities you
                                                          will develop in the role

specification
                                                          •   Leading large-scale, cross-system programmes
                                                              to improve health and care.

                                                          •   Designing and delivering programmes focused
                                                              on improving health equity.

Experience we are looking for                             •   Co-designing programmes and projects with

•   Working in a leadership role in innovation and            users and a range of professionals.

    improvement and/or transformational change            •   Assurance; applying a framework that supports risk
    in the health and care sector, or working in              mitigation, as well as enabling effective learning.
    partnership with public services.
                                                          •   Building multi-partner collaborations that
•   Designing, developing and overseeing the                  deliver impact across a large geography.
    delivery of a complex portfolio of programmes,
    with quantifiable impact.
                                                          Abilities and attributes
•   Co-designing and delivering programmes with
                                                          •   Focus on impact – the ability to adapt and
    the public, patients, clinical operational and
                                                              evolve approaches to achieve outcomes.
    commissioning teams.
                                                          •   Ambitious – determined and resilient, sets
•   Designing and managing high quality
                                                              high standards and achieves them.
    programme governance and assurance systems,
    process and methods.                                  •   Passionate – about innovation in health and
                                                              care and engaged by our long-term ambition
•   Application of change methodologies, such as
                                                              to improve health equity.
    Model for Improvement, Six Sigma, or others,
    to deliver transformational change.                   •   Builds trust – works collaboratively to build
                                                              relationships with internal and external stakeholders.
•   Managing and influencing senior stakeholder
    relationships to deliver improvement.                 •   Strategic thinker – ability to effectively manage
                                                              a complex range of competing priorities and
•   A track record of inspiring and managing
                                                              make hard choices to achieve goals.
    high performing teams.
                                                          •   Strong communicator – ability to communicate
•   Evidence of continued professional development in
                                                              convincingly to a wide range of audiences.
    the technical delivery of complex programmes, which
    could include a project management qualification
    from professional bodies such as the APM and PMI,
    or comparable industry accreditation is desirable.

                                                              Examples of recent work:
                                                              Annual Review

                                                              Our Impact – Addressing Health Inequalities

Programme Director – Design                                   Specific example of the work of the
                                                              Technology Enabled Care team
Reporting to:
Director of Programmes

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Working together: Programme Director – Design

Who we are
The South West Academic Health Science                       Our work is funded by NHS England and NHS
Network (South West AHSN) is one of 15 AHSNs                 Improvement, nationally commissioned programmes,
across the country set up by NHS England to                  and contributions from our members, as well as income
spread innovation at pace and scale across                   generated through other activities aligned to our core
the country in 2013.                                         mission and purpose.

As the only bodies connecting NHS and academic
organisations, local authorities, the third sector and       In 2018, NHS England and NHS Improvement relicensed
industry, AHSNs are uniquely placed to identify and          AHSNs for a further five years, setting out a clear long-term
spread health innovation at pace and scale – driving         vision to drive health innovation and stimulate economic
the adoption and spread of innovative ideas and              growth, and meeting the goals of the NHS Long Term
technologies across large populations.                       Plan and NHS Patient Safety Strategy. In early 2021, the
                                                             network of AHSNs agreed a five year strategy for the AHSN
Collectively, the AHSN Network plays a critical role in
                                                             Network (2021–2026), developed in collaboration with our
supporting the health and care sector. For example, in the
                                                             commissioners and partners across the country.
last year we’ve supported 100% of Clinical Commissioning
Groups in England to launch the national COVID Oximetry      The South West AHSN is an independent company limited
@home model as part of enabling remote care during           by guarantee, governed by a board of directors made up
the pandemic. We’ve also helped our partners to support      of senior NHS and university leaders from across our region
2,339 children receive objective ADHD assessments as a       as well as independent non-executive directors. Based in
result of our national programme during 2020–2021.           our award-winning office on the outskirts of Exeter, we
The work of the Network has supported 2,888 companies        work across the counties of Somerset, Devon, and
and created 700 jobs during this time.                       Cornwall and the Isles of Scilly.

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Working together: Programme Director – Design

What we do
We identify and spread innovative
practice across the health and care
system, to improve population health
and generate economic growth.

We do that by providing practical support
to partners to adopt and spread innovation,
building the capability of the health and
care system to innovate and improve and
supporting partners to evaluate and learn from
improvements to health and care services.

Our new South West AHSN strategy brings greater focus          We will deliver our strategy through our
on how to achieve our purpose. During the next five years      five business functions:
we will harness our experience in spreading innovation to
                                                               •   Programmes – responsible for the delivery of
make improvements in one of the most significant issues
                                                                   our portfolio of national and regional programmes
for our region – health equity.
                                                                   to spread innovative practice.
We will seek to improve health equity by identifying and
                                                               •   Evaluation and Learning – responsible for the
spreading innovation that narrows health equity gaps in
                                                                   evaluation of our programmes and our work
access to care, quality of care and individual opportunity
                                                                   supporting partners to evaluate and learn from
and agency in achieving a healthy life.
                                                                   improvements to health and care services.
Our new strategy will inform how we deliver national
                                                               •   Partnerships – responsible for the delivery of
programmes as part of the AHSN Network and define the
                                                                   our capability building work and developing
focus of our regional programmes. Through this work we
                                                                   new partnerships to grow our impact and diversify
will seek to generate a positive impact that is greater than
                                                                   our income.
the sum of its parts – improving health equity in our region
and influencing improvement at a national level.               •   Communications – responsible for building
                                                                   our profile, strengthening our ability to influence
                                                                   and supporting delivery through effective
                                                                   communications and engagement.

                                                               •   Corporate Operations – responsible for our
                                                                   finance, HR and corporate services.

Background reading:
South West AHSN Annual Review 2019/20
AHSN Network Impact Report 2020–2021

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Working together: Programme Director – Design

Working
here
                                                         Benefits
                                                         We provide a generous benefits package including
                                                         employer pension contributions up to 10% and an
                                                         employee assistance programme with Health Assured.

                                                         Wellbeing
                                                         Staff wellbeing is a priority for us. We are continuously
Work environment                                         working with colleagues to provide initiatives that
                                                         will enhance our team’s health, happiness and
The South West AHSN is based in Exeter, Devon,
                                                         general wellbeing.
in an award-winning office – an ideal setting for
collaborating, convening and growing our                 We provide free fresh fruit in the office, showers and
internal and external relationships.                     lockers, and there are a number of employee-led
                                                         activities such as walking meetings and a running club.
We encourage inclusivity and value diversity, actively
seeking to work with individuals, partners and
                                                         Diversity and inclusion
organisations from a broad range of backgrounds.
We support flexible working, part-time roles and job     We believe that an inclusive and diverse environment
shares, and are open to applications from people         can help us achieve greater impact in our work. We are
with wide-ranging experiences.                           committed to the AHSN Network diversity pledges
                                                         and are developing a progressive and ambitious five-year
Training and development                                 action plan led by our Diversity and Inclusion Working
                                                         Group. Through this work, we are seeking to further
We are committed to supporting learning and
                                                         develop a culture of inclusivity and increase diversity
development through generous individual development
                                                         as part of our wider South West AHSN organisational
budgets, organisation-wide training, and peer-to-peer
                                                         strategy 2021–2026.
learning and coaching opportunities.

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Working together: Programme Director – Design

Our team
Board

Our board is led by an independent chair and composed of a mixture of both
executive and non-executive directors, including representatives from our three
Integrated Care Systems, our university partners and independent non-executive
directors with expertise in commercial, clinical and digital sectors.

Executive team

Jon Siddall                                     Anita Randon                             Dan Lyus
CHIEF EXECUTIVE OFFICER                         DIRECTOR OF PROGRAMMES                   DIRECTOR OF PARTNERSHIPS

Jon joined the South West AHSN                  Anita joined the team in autumn          Dan joined the South West AHSN
in April 2020, following three years            2020. An experienced strategic           in August 2019. An executive director
as director of programmes at Guy’s              consultant across multiple sectors       with experience across commercial,
and St Thomas’ Charity. Jon has                 including health and care, Anita has a   not-for-profit and public sectors,
experience across a range of health             track record in driving innovation and   Dan has business development and
and social issues, working with                 delivering sustainable change. Before    commissioning expertise as well as
funders, investors and government               joining the South West AHSN Anita        strong and broad networks across
agencies in the UK, Ireland and New             was leading the design and delivery      the health, care, support and
Zealand. Jon also spent four years              of new digitally-enabled models of       housing sectors.
at the South West AHSN, helping to              outpatient care for Surrey Heartlands
launch the organisation in 2013.                Health and Care Partnership.

                                                Clinical Director — Vacant               Richard Watson
                                                post to be recruited in 2021.            DIRECTOR OF FINANCE

                                                Our executive team are also              Richard joined the team in 2018.
                                                members of the board.                    Previously, Richard was a finance
                                                                                         director at Plymouth Marjon
                                                                                         University and worked in college
                                                                                         and research finance at the
                                                                                         University of Exeter.

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Working together: Programme Director – Design

Staff                                           Our members

Our staff team comprises                        The South West AHSN is a membership organisation with partners drawn
approximately 40 passionate and                 from a range of collaborating organisations across the South West.
dedicated people who offer
wide-ranging professional expertise             •   Cornwall Partnership NHS Foundation Trust

in finance, healthcare, project                 •   Devon Partnership NHS Trust
management, communications,                     •   Livewell Southwest
business development, data
                                                •   NHS Devon Clinical Commissioning Group
analysis, evaluation, knowledge
management, HR, and office and
                                                •   Northern Devon Healthcare NHS Trust

events support.                                 •   NHS Kernow Clinical Commissioning Group
                                                •   Royal Cornwall Hospitals NHS Trust
                                                •   Royal Devon & Exeter NHS Foundation Trust
Associate Network
                                                •   NHS Somerset Clinical Commissioning Group
                                                •   South Western Ambulance Service NHS Foundation Trust
Our Associate Network brings
                                                •   Somerset NHS Foundation Trust
together expertise from across our
region to help us design, develop               •   Torbay and South Devon NHS Foundation Trust
and deliver our work.                           •   University Hospitals Plymouth NHS Trust
                                                •   University of Exeter
                                                •   University of Plymouth
                                                •   Yeovil District Hospital NHS Foundation Trust

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Working together: Programme Director – Design

How to apply
Salary and Terms of Employment
Annual salary range £65,000–£75,000 (depending
                                                                  More information
upon experience) plus pension and other benefits.                 If you’d like to know more about the role or
                                                                  selection process, or to arrange an informal
Applications                                                      conversation with Anita Randon, Director of
                                                                  Programmes, please contact Sam Horne, HR
We are working hard to ensure we recruit great people
                                                                  Advisor, by emailing: sam.horne@swahsn.com
and minimise unconscious bias in our selection process.
To support us to do so we use the Applied recruitment             To find out more about the South West AHSN,
platform, which anonymises applicants.                            please visit www.swahsn.com

To apply for the role, please click here.

                                                                         You’ll find many South West AHSN staff on
Closing date for applications is                                         Twitter, as well as regular updates on our
midnight, Sunday 8th August 2021.                                        main @sw_ahsn profile

                                                                         We’re also on LinkedIn at: https://www.
                                                                         linkedin.com/company/south-west-
                                                                         academic-health-science-network

     Interviews
     Interviews will be held on 17th and 19th August and will include preparatory work.
     Successful candidates will be contacted shortly after the closing date to be invited to
     a first interview conducted by video conferencing. Dates for second round interviews
     will be confirmed at the time of shortlisting. We will try and be as flexible as possible on
     the dates and times of interviews, as appreciate that this is the summer holiday season.

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swahsn.com

South West Academic
Health Science Network
Vantage Point
Pynes Hill, Exeter
EX2 5FD

01392 247903
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