INFORMATION AND COMMUNICATION TECHNOLOGY
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INFORMATION AND COMMUNICATIOn TECHNOLOGY
01
Overview Of Botswana
LEAST CORRUPT COUNTRY
IN AFRICA
Botswana is strategically located in the heart of the Southern African Development Community SOURCE: TRANSPARENCY INTERNATIONAL, 2015
(SADC) − a region with more than 250 million people. Underpinned by good governance and a
zero-tolerance to corruption, it is one of the most stable and investor-friendly economies in
Africa. Although its economy has been anchored on resource endowments, particularly BEST SAFETY AND RULE OF LAW
IN AFRICA
diamonds, the country is lauded as a developmental success story on the continent.
SOURCE: HERITAGE FOUNDATION, 2014
Botswana has created an enabling environment for capital and business to strive and support its
strategic focus to diversify the economy into value-adding sectors that will serve a fast-emerg- 2ND FREEST ECONOMY
ing regional market. As a result it is the fourth most competitive economy in Africa, and one of IN AFRICA
the easiest African countries to do business in on the continent.
SOURCE: TRANSPARENCY INTERNATIONAL, 2015
Botswana: Quick Facts COMPETITIVE CORPORATE TAX
RATES, INCENTIVES
SOURCE: TRANSPARENCY INTERNATIONAL, 2015
Indicator
Population 2.1 million
3RD EASIEST PALCE TO DO
2
Area 581,730 Km BUSINESS IN SADC
SOURCE: IIAG, 2014
Capital Gaborone
Business language English 3RD BEST GOVERNED COUNTRY IN
AFRICA
GDP/capita U$ 7,136 (PPP) SOURCE: IIAG 2014
Nominal GDP growth 5.9% (2013)
4.9% (2014) 5TH MOST COMPETITIVE
4.2% (2015) ECONOMY IN AFRICA
SOURCE: WEF, 2015
Change in CPI 7.9% (2012)
5.9% (2013)
4TH HIGHEST HUMAN
4.4% (2014)
DEVELOPMENT IN AFRICA
Corruption Perception Index Rank 31 (out of 175 countries) SOURCE: IIAG, 2014
Source: IMF, 2015, Transparency International, 2015, Bank of Botswana, 2015 & BITC
*INVESTOR FACTSHEET: INVESTMENT OPPORTUNITIES IN THE coal sector
INVESTOR FACTSHEET: LEATHER & LEATHER GOODS
OVERVIEW OF THE BOTSWANA ICT SECTOR Opportunity 2: eWaste
Botswana’s ICT demands are significantly met by imports at
present creating an import gap amounting to around USD42 E-Waste by definition is all types of electrical and electronic
million in 2014 alone. The ICT sector alone contributes between equipment (EEE) that have been discarded by the owner as
2% and 5% of Gross Domestic Product. waste. Although e-waste is a general term, it can be considered
to denote items such as TV appliances, computers, laptops,
The majority of ICT supplies and services are imported from tablets and mobile phones. Between 2011 and 2016, global
South Africa and to some extent Europe and USA. According eWaste will increase by 125% from 41.5 million to 93.5 million
to official data, ICT imports of computer hardware less than metric tons due to the following:
10kg (HS8471.30), laptops (HS8471.41), accessories (HS 8473.30),
other storages (HS 8523.51) were valued consistently over a. the increased frequency at which they are replaced/
USD30 million from 2012 to 2014. upgraded;
b. the transition from feature phones to smart-phones;
At present there is little or no ICT exports from Botswana. c. new technology and software (Windows 10, etc.); and
Investors into Botswana’s ICT sector will benefit from her d. replacement / upgrade from desktops to laptops and tablets.
being a member of SADC and SACU, enabling preferential
targeting of diverse and more numerous export markets. The opportunity is to set up a complete eWaste management
Tripartite cooperation countries (COMESA, EAC, and SADC) system through partnership between GoB, local councils,
account for half (27) of the Membership of the AU with a Gross private sector. There can also be value addition to eWaste by
Domestic Product of US$1.3trn, a population of 565 million and the introduction of EPR (Extended Producer Responsibility)
a combined landmass of 17 million square kilometers is another program following the example of developed countries. This
market extension. Market access conditions are governed by is a prospect for PPP to bring awareness to the public, collect
the provisions of the SADC Trade Protocol and the larger TFTA. eWaste, set up collection infrastructure, set up re-use programs
(with smart procurement) and develop recycle/export centres
Opportunity 1: Mobile Money (mMoney) and Banking the within this sector. In Botswana, opportunities include
unbanked-a financial inclusion imperative information that 16,600 metric tons of eWaste are produced
annually valued at $2.3-12.5 million. Assuming a 10% modest
Globally, 2,5 billion adults have no bank accounts and most of increase in value after 10 years, the opportunity will be worth
them in developing countries. Africa has the highest remittance about $6.0-32.3 million creating a potential 400-500 jobs. This
market in the world valued at almost $40 billion by end assumption is based on the fact that Ghana processes over
2016. Current costs of sending $200 average 12.3% with 50% 10 times more amounts of eWaste creating 4500-6000 jobs.
market share held by two players for ¾ of African countries. These opportunities also include the reuse of ITC equipment for
There is therefore an opportunity for a holistic product local communities and schools and incentivised collection by
that can be used by consumers irrespective of their bank or implementing an “Extended Producer Responsibility” scheme.
public telecommunication operators (PTOs). Where a mobile
phone doubles as an account number, enables transactions
across networks and offer remittances across borders. A
further opportunity exists to tap into a USD2 billion market of
remittances in Southern Africa.
*INVESTOR FACTSHEET: ICT
Currently, the following companies are investing in TVWS;
Google, Microsoft through Microsoft4Afrika programme,
Globally, 2,5 billion adults have no bank accounts and most of
Adaptrum (hardware) and Carlson Wireless (hardware).
them in developing countries. Africa has the highest remittance
market in the world valued at almost $40 billion by end
Opportunities that exist in Botswana are premised on the fact
2016. Current costs of sending $200 average 12.3% with 50%
that 950,000 people, 43% of the national population lives in
market share held
Opportunity 3: TVbyWhite
two Space
players for ¾ of African countries. rural areas, most internet access is prohibited due to high cost
rural areas, most internet access is prohibited due to high cost
There is therefore an opportunity for a holistic product and lack of infrastructure at $15 for 800Mb of data. Mobile
and lack of infrastructure at $15 for 800Mb of data. Mobile
thatTVcan be Space
White used by consumers
(TVWS) refers toirrespective
the unused TV ofchannels.
their bank or
These internet is still expensive, the cost of infrastructure is lower vs
internet is still expensive, the cost of infrastructure is lower vs
public telecommunication operators (PTOs). Where a mobile
channels are used to be placed between active TV channels to 3G, 4G and can be further subsidised by Kgolagano program.
protect broadcasting interference. It has been proven that these 3G, 4G and can be further subsidised by Kgolagano program.
phone doubles as an account number, enables transactions
frequencies can and
be used to provide broadband internet access. Thereisiscurrently
There currentlyno noneed
need for
for a licence
a licence feefee
forfor
TV TV white
white space
space
across networks offer remittances across borders. A
The Non-Line-of-Sight: Signal achieves up to 10km coverage and indicative
and indicative retail
retailprices
pricesasasper per Ghana
Ghana example
example (Spectra
(Spectra
further opportunity exists to tap into a USD2 billion market of
and propagates through trees, hills, walls and buildings, unlike Wireless)with
Wireless) withunlimited
unlimited data.
data. The
The nominal
nominal speeds
speeds cancan reach
reach up up
remittances in Southern Africa.
WiFi’s limited coverage. It allows for great coverage with to 16Mbits/sec.
to 16Mbits/sec.
minimal infrastructure
Opportunity 2: eWaste capable of connecting many clients in a • $7.5 per month ½x speed
wide coverage area, with a relative small number of towers and •• $7.5
$8.5per
permonth
week½x4xspeed
speed
E-Waste by definition
infrastructure. TVWSisdevices
all typescanof electrical
support up toand16 electronic
Mbit/s and • $8.5 per week 4x speed
equipment • $0.75 per day 1x speed
are capable of connecting hundreds devices with owner
(EEE) that have been discarded by the as
one Base • $0.75 per day 1x speed
waste. Although e-waste is a general term, it can be considered
Station.
to denote items such as TV appliances, computers, laptops, Rural Monthly Total Annual
tablets and mobile phones. Between 2011 and 2016, global population turnover per monthly Turnover
In addition, the rural TVWS stations could be powered with solar
eWaste will increase by power
125% from 41.5 million to 93.5 centres.
million penetration user Turnover
panels that could also local schools/community
metric
Pilottons due to thefor
programmes following:
TV White Space (TVWS) include South Scenario 1 10% $4.00 $380.000 $4.560.000
Africa (provide low cost internet to Limpopo communities), Scenario 2 20% $3.00 $570.000 $6.840.000
a. the increased
Ghana (firstfrequency
commercial at which
TVWSthey are replaced/
broadband upgraded;
service), Kenya, Scenario 3 30% $2.50 $712.500 $8.550.000
Namibia (62km x 152km area), Philippines
b. the transition from feature phones to smart-phones; (dense forest area) and
Botswana (Kgolagano). The benefits
c. new technology and software (Windows 10, etc.); and include the following;
d. replacement / upgrade from desktops to laptops and tablets. Opportunity 4: TV Broadcasting
• TVWS could be the catalyst for closing the digital divide
The• opportunity
Enable more isBatswana
to set upto a be connected
complete to WWW
eWaste management In Botswana currently, a digital migration is happening. The
• Help more SMEs grow and connect
system through partnership between GoB, local councils, to WWW Botswana Television (BTV) is the onlyfree nationwide broadcaster
• Become
private sector.the enabler
There can to develop
also e-services
be value (Education,
addition to eWaste by while DSTv is a premium satellite broadcaster with estimated
Commerce, Health, etc.) ~40-60,000 subscribers. There is an upward trajectory of the
the introduction of EPR (Extended Producer Responsibility)
• Assist the roll out of local content mobile apps middle class who are seeking to get connected. DSTv satellite
program following the example of developed countries. This
• Expanding infrastructure across Botswana could be leased broadcaster bouquets prices increase rapidly every year and are
is a prospect for PPP to bring awareness to the public, collect
or sublet to investors. prescriptive. Internet speeds increase leading to opportunity for
eWaste, set up collection infrastructure, set up re-use programs TV streaming e.g. “triple play” packages. There is also a growing
(with smart
Other procurement)
future and develop
opportunities recycle/export
are Telemedicine, centres
eEducation, public interest in religious content, sports (South African
within this sector.
eVet (cattle, small stock, domestic) and Fleet management. football, NBA and beyond), local content (drama/comedy series
Currently, the following companies are investing in TVWS; and culture). In addition, due to the digital migration, there is
In Botswana, opportunities
Google, Microsoft throughinclude information that
Microsoft4Afrika 16,600
programme, an opportunity for private broadcasters and content producers
metric tons of eWaste
Adaptrum (hardware)are produced annually
and Carlson valued at
Wireless $2.3-12.5
(hardware). (film producers).
million. Assumingthat
Opportunities a 10% modest
exist increase
in Botswana in premised
are value afteron10 years,
the fact
the that
opportunity
950,000 will be worth
people, 43% of about $6.0-32.3
the national million creating
population lives in
a potential 400-500 jobs. This assumption is based on the fact
that Ghana processes over 10 times more amounts of eWaste
creating 4500-6000
*INVESTOR jobs. These
FACTSHEET: INVESTMENT opportunities
OPPORTUNITIES also include the
IN THE coal sector
reuse of ITC equipment for local communities and schools and
incentivised collection by implementing an “Extended Producer
Responsibility” scheme.Prospective opportunities include IPTV streaming video etc). The landscape is evolving with increased internet users,
Prospective
through internet opportunities include and
(min 2.5-4Mbit/sec) IPTVVideo
streaming video
on Demand. facilitates for Self-Care,
mobile broadband and which
adventinvolves
of smartpatients’
phones,use of mobile
spread of social
through internet
Opportunities in ICT(minare 2.5-4Mbit/sec)
premised on the andfact
Video on there
that Demand.are phones to enable
media and cloudadherence
computing towith
medication
hard toand access
capture to disease
data. The value
Opportunities
approximately in ICT are
400,000 premised on
households the fact that
in Botswana, andthere are
a rising diagnoses andcommerce
of electronic treatment information.
in Africa is atThe project
$18.5 bn. also allows
approximately
middle 400,00047%
class, currently households in Botswana,
of national and a seeking
population rising for Health Monitoring which involves the use of communication
middle class, currently 47% of national population
new ways of entertainment, the current satellite service seeking technology to enable communication in case of emergencies,
Opportunity 7: Software and Apps Development
new ways
provided of entertainment,
by DSTV is expensive and the current
prices satellite
increase service
an average mobilizing communities, provide healthcare professionals
provided by DSTV is expensive and prices increase an average BITRI’s
with ICT related
access research
to information at and
the development is dedicated
point of care and enabling to
5-10% per annum, consumers try to close the gap by signing
5-10% per annum, consumers try to close the gap by signing technology solutions and next-generation products
the transmission of information and communication between in priority
up to DSTV South Africa in grey market or purchasing Free to
up to DSTV South Africa in grey market or purchasing Free to areas of health
healthcare (mobile technology,
professionals. mobilehas
The same project apps,
thetelemedicine)
capacity
View decoders from South Africa, there is an opportunity for a
View decoders from South Africa, there is an opportunity for a outlining
to the following
do Disease Surveillanceareas worth
which of investment.
includes the use of mobile
private broadcaster to provide a value for money service to the
private broadcaster to provide a value for money service to the phones or tablets to detect and manage disease outbreaks
growing middle
growing middleclass.
class. allowing health workers to collect and communicate
• Education: provision of (interactive mobilereal-time
solutions),
disease occurrence
eLearning information
and self-tests at astandard
with local level and share
tutorial the
questions,
Household Household Total Annual dataaccess
with centralized
to past healthcare
examination organisations,
questions,allowing health for
a platform
penetration monthly monthly Turnover officials to promptly
students launch
and private prevention
tutors and cure
to interact andschemes,
platforms as for
turnover turnover wellstudent
as analyse data.
interactions
Scenario 1 10% $10.00 $400.000 $4.800.000 • Agriculture: mobile solutions to markets, information, best
Opportunities
practices, that exist in Botswana are to
and platforms/solutions premised onfarmers
connect the with
Scenario 2 20% $7.50 $600.000 $7.200.000
following:
Scenario 3 30% $6.00 $720.000 $8.640.000 markets, logistics and transportation services
• Transport systems; intelligent transportation systems
• Large size country. 580.000 sq. kilometres of areas, similar
such as application of road sensors, automated statistic
Opportunity 5: eHealth to France or Texas
gathering, driver assistance communications, driver/
• Public medical services not reaching remote areas
Opportunity 5: eHealth passenger information
It is worth noting that there are few specialized medical doctors • Lack of specialised doctorssystems, road safety and obstacle
and equipment
It isconcentrated
worth noting in that there
large are few
villages orspecialized medical
main cities, theredoctors
is low detections, etc.
• Long delays seeking medical assistance
concentrated
penetration of landlines and lack of computer facilities is
in large villages or main cities, there low
across •• Focus
Security
areasand forensics:
– Medical new measures to help in the
treatment:
penetration of landlines and lack of computer
the country. Batswana have been adopting mobile devices facilities across criminal justice
• Cardiac surgery (Heart)systems have never been much needed.
the(phones,
country. Batswana
tablets) at an have beenpace.
increasing adopting
eHealthmobile devices
and mHealth • Ophthalmology (Eyes)Nephrology (Kidneys) digital evidence
Opportunities exist for appropriate
(phones,
are fast tablets)
growing at sectors
an increasing
that couldpace. eHealth
benefit and
many mHealth
millions of collection and
• Orthopaedics handling, signal processing to obtain key
(Bones)
areAfricans.
fast growing Botswanasectors
couldthat couldanbenefit
provide many
innovative millions of
entrepreneur issues from recordings, authentication and validation of
• Diabetes
Africans. Botswanatocould
the opportunity developprovide an innovative
the appropriate entrepreneur
eHealth content. data/automated
• Spinal cord injuries identification systems, training dedicated
the opportunity to develop the appropriate eHealth content. to responsible
• Focus officers, andand
Areas – Manufacturing public awareness
analysis:
ThereThere is potential
is potential toto pilot
pilot anan eHealthsoftware
eHealth softwareandandmanagement
management •• Diagnostics
Tourism and Facilities
culture:(Imaging and laboratory)
development of applications to provide
systems
systems thatthat
willwill enable
enable doctors
doctors toto attend
attend patients
patients remotely.
remotely. • Pharmaceutical
intelligence on manufacturing
lodges locations and routes, attraction
There is an existing eHealth pilot project dubbed “Kgonafalo” • Biomedical
facilities, equipment manufacturing
mobile devices interfaces to tourism portals,
Therewhich is anis existing
a partnership
eHealthbetween University
pilot project of Pennsylvania,
dubbed “Kgonafalo” among others
Botswana’s Ministry of Health and Orange
which is a partnership between University of Pennsylvania, mHealth. The key • ICT: development of new communication methods and signal
focus areas for this pilot project
Botswana’s Ministry of Health and Orange mHealth. Theinclude Women’s Health,
key processing techniques for optimal frequency and spectrum
Dermatology, Radiology and Oral Medicine. The pilot project allocations through spectrum sensing algorithms, radiation
focus areas for this pilot project include Women’s Health,
Dermatology, Radiology and Oral Medicine. The pilot project level testing for safety, cognitive networks and internet.
facilitates for Self-Care, which involves patients’ use of mobile
phones to enable adherence to medication and access to disease Opportunities in Botswana are premised on the fact that 1.1%
diagnoses and treatment information. The project also allows of GDP is the average eCommerce value in Africa at a value
for Health Monitoring which involves the use of communication of $18.5 billion. This is half of the current value in developed
technology to enable communication in case of emergencies, world. 1.4% of GDP is the value of eCommerce inFACTSHEET:
*INVESTOR South Africa,
ICT
mobilizing communities, provide healthcare professionals 3.3% of GDP is the value of eCommerce in Senegal the African
with access to information at the point of care and enabling champion, unfortunately there are no statistics for BotswanaIt is worth noting that there are few specialized medical doctors
concentrated in large villages or main cities, there is low • Security and forensics: new measures to help in the
penetration of landlines and lack of computer facilities across criminal justice systems have never been much needed.
the country. 6:Batswana
Opportunity eCommerce have been adopting mobile devices Opportunities
signal processing to exist
obtainforkeyappropriate
issues from digital
recordings,evidence
(phones, tablets) at an increasing pace. eHealth and mHealth collection
authentication and andhandling, signal
validation processing
of data/automated key
to obtain
are fast growing
Additional sectorsinthat
opportunities the could benefit
ICT Sector manyelectronic
include millions of identification systems, training dedicated to and
issues from recordings, authentication validation of
responsible
Africans. Botswana could provide an innovative
commerce (eCommerce). This is the buying and selling of entrepreneur data/automated identification
officers, and public awareness systems, training dedicated
the opportunity
information, to develop
products the appropriate
and services eHealth
via the internet. content.
eCommerce to responsible officers, and public awareness
There
startedis potential
in Africa intothe
pilot an eHealth
early 2000s and software
the threeand management
most popular • •Tourism
Tourism andculture:
and culture: development
development of ofapplications
applicationstoto provide
systems
market that will enable
segments doctors to attend
of eCommerce patients
are crafts and remotely.
artifacts intelligence
provide on lodges
intelligence on lodgeslocations and routes,
locations attraction
and routes,
(traditional and modern), online entertainment (movies, films) facilities,
attraction mobilemobile
facilities, devices interfaces
devices to tourism
interfaces to tourism portals,
and Service
There providers
is an existing (translators,
eHealth computer
pilot project programmers,
dubbed “Kgonafalo” portals,
among among
othersothers
etc). is a partnership between University of Pennsylvania,
which • ICT: development of new communication methods and signal
Botswana’s Ministry of Health and Orange mHealth. The key• ICT:processing
development of newfor
techniques communication
optimal frequency methods and
and spectrum
The landscape
focus areas for is evolving with
this pilot increased
project internet
include users, mobile
Women’s Health, signal processing
allocations techniques
through spectrum for sensing
optimal algorithms,
frequency and radiation
Dermatology, Radiology and Oral Medicine. Thesocial
broadband and advent of smart phones, spread of pilotmedia
project spectrum allocations through spectrum sensing
level testing for safety, cognitive networks and internet.algorithms,
and cloud for
facilitates computing
Self-Care, with hardinvolves
which to capture data. The
patients’ usevalue of
of mobile radiation level testing for safety, cognitive networks and
electronic commerce in Africa is at $18.5 bn. Opportunity
phones to enable adherence to medication and access to disease 7: internet. Opportunities
Opportunities in Botswanain Botswana are premised
are premised on the onfact
the fact
that 1.1%
Software and Apps Development BITRI’s ICT related research of GDP is the average eCommerce value in AfricaAfrica
that 1.1% of GDP is the average eCommerce value in at a value
diagnoses and treatment information. The project also allows
and development is dedicated to technology solutions and at a value of $18.5 billion. This is half of the current value in
for Health Monitoring which involves the use of communication of $18.5 billion. This is half of the current value in developed
next-generation products in priority areas of health (mobile developed world. 1.4% of GDP is the value of eCommerce
technology to enable communication in case of emergencies, world. 1.4% of GDP is the value of eCommerce in South Africa,
technology, mobile apps, telemedicine) outlining the following in South Africa, 3.3% of GDP is the value of eCommerce in
mobilizing 3.3% of GDP is the value of eCommerce in Senegal the African
areas worthcommunities,
of investment. provide healthcare professionals Senegal the African champion, unfortunately there are no
with access to information at the point of care and enabling champion,
statistics for unfortunately
Botswana but there
it is are no statistics
expected for Botswana
negligible. The
the
• transmission of information
Education: provision and communication
of (interactive between
mobile solutions), but it is expected negligible. The scenario
scenario below presents an opportunity based on a below presents
GDP an
healthcare professionals. The same project has
eLearning and self-tests with standard tutorial questions, the capacity opportunity
of$15.5 billion.based on a GDP of$15.5 billion.
to do access to past examination questions, a platformmobile
Disease Surveillance which includes the use of for
phones or tablets
students to detect
and private tutorsand manageand
to interact disease outbreaks
platforms for Percentage Equivalent Annual Value for BW
allowing
studenthealth workers to collect and communicate real-time
interactions of GDP territory Opportunity
disease occurrence information at a local level and share the Scenario 1 1.1% Africa $173.800.000
data with centralized
• Agriculture: mobile healthcare
solutions to organisations, allowing best
markets, information, health
Scenario 2 1.4% South $221.200.000
practices,
officials and platforms/solutions
to promptly launch prevention to connect
and curefarmers
schemes,with as
Africa
wellmarkets,
as analyselogistics
data. and transportation services
Scenario 3 2.2% Kenya $347.600.000
• Transport systems; intelligent transportation systems such Scenario 4 3.3% Senegal $512.400.000
Opportunities that exist in Botswana are premised on the
as application of road sensors, automated statistic gathering,
following:
driver assistance communications, driver/ passenger
• Large size country. 580.000 sq. kilometres of areas, similar Opportunity 8: BPO, Call Centres
information systems, road safety and obstacledetections,
to France or Texas
etc. There is a generous investment climate offered by IFSC
• Public medical services not reaching remote areas dispensation under the operation of BPO, Call Centres.
•• Lack of specialised
Security doctors
and forensics: new and equipment
measures to help in the criminal However, there is a declining cost of voice and data due to
• Long delays seeking medical assistance
justice systems have never been much needed. Opportunities investments made by BOFINET. Botswana has a well-educated,
• Focus areas
exist for – Medical
appropriate treatment:
digital evidencecollection and handling, English speaking labour pool ready to be employed by Business
• Cardiac surgery (Heart) Process outsourcing companies and contact centres that serve
• Ophthalmology (Eyes)Nephrology (Kidneys) clients in English speaking countries. Relative to Philippines,
• Orthopaedics (Bones) Botswana is not affected by harsh environmental factors like
• Diabetes floods which is a regular phenomenon there and there are
• *INVESTOR
Spinal cord injuries
FACTSHEET: ICT no limitations on foreign ownership relative to South Africa.
• Focus Areas – Manufacturing and analysis: Botswana’s geographical location in Southern Africa is ideal for
• Diagnostics Facilities (Imaging and laboratory) the establishment of regional Business Process Outsourcing
• Pharmaceutical manufacturingOpportunity 8: BPO, Call Centres 15% corporate tax for manufacturing and IFSC- registered
companies (lowest taxes in the SADC region)
There is a generous investment climate offered by IFSC • Negotiable tax holiday (up to 10 years maximum)
dispensation under the operation of BPO, Call Centres. • Deductible training rebate of 200%
However, there is a declining cost of voice and data due to
investments made by BOFINET. Botswana has a well-educated, Beyond incentives and as one of the most business-friendly
English speaking labour pool ready to be employed by Business and stable countries in the region, Botswana provides investors
Process outsourcing companies and contact centres that serve with a conducive and welcoming operating environment. A
clients in English speaking countries. Relative to Philippines, high degree of safety and security as well as a strong focus on
Botswana is not affected by harsh environmental factors like the rule of law gives Botswana an edge over its regional peers.
floods which is a regular phenomenon there and there are no
limitations on foreign ownership relative to South Africa.
Botswana’s geographical location in Southern Africa is ideal for
the establishment of regional Business Process Outsourcing
entities or Contact Centres to serve the Southern African
Region.
Botswana’s best place to find jobs - An employment platform
for Botswana and Africa designed to allow employers to post
job adverts and job seekers to search for jobs. A cost effective
advertising solution available on all platforms (online, mobile
phones, tablets etc). The site is easy to use so that your entire
HR and Recruitment team can advertise jobs and search for
candidates directly. The website is accessible on
www. careerpoolbotswana. com.
Robust Investment Incentives
Botswana offers many incentives for investors. These include:
• No foreign exchange controls; remittance and full
repatriation of profits and dividends
• No restrictions on business ownership
• Duty-free import of machinery and equipment for
manufacturing purposes
• Customs duty exemption on raw materials for goods
going outside of SACU
• A liberal tax regime: 22% corporate and 25% personal tax, with
*INVESTOR FACTSHEET: ICTHow The BITC Can Assist You
Go Further With Your Investment
Botswana Investment and Trade Centre (BITC) is an
integrated Investment and Trade Promotion Authority with
an encompassing mandate of investment promotion and
attraction; export promotion and development including
management of the Nation Brand.
The organisation plays a critical role of driving Botswana’s
economic growth through attraction of FDI, domestic
investment, facilitation of expansions and further spearheads
the growth of exports by promoting locally manufactured
goods to regional and international markets. BITC drives wealth
creation for Batswana by creating platforms that will ensure
increased citizen participation in the economy and Through
this encompassing mandate, BITC is committed to assist you
through a one-stop-shop with the following services to ensure
your ease of setting up and doing business in Botswana:
• Company and business registration
• Trade and business license applications
• Entry visas, work and residence permits
• Work permit exemptions
• Connection of utilities e.g. power, telecommunications and
water
• Income tax and VAT registration
• Access to industrial and commercial land
• Facilitation of construction permits
• Allocation of BITC factory space (subject to availability)
• Environmental Impact Assessment (EIA) compliance
• Provision of information on the Botswana business climate,
regulatory regime and investment opportunities
• Opening a bank account
*INVESTOR FACTSHEET: ICTNOTES
*INVESTOR FACTSHEET: ICTContact Details BITC is ready to facilitate your investment. For further information and inquiries related to Botswana and opportunities in the Leather and Leather Goods Sector sector please contact: Investment Promotion Business Unit Telephone: +267 3633 301 Email: enquiries@bitc.co.bw BITC Head Office Plot 54351, off PG Matante Road Central Business District (CBD) Gaborone, Botswana United Kingdom Office 6 Stratford Place, W1C 1AY I London, India Office South Africa Office 88 Stella Street, Sandown Mews - West Wing Sandton, Johannesburg www.gobotswana.com enquiries@bitc.co.bw www.facebook.com/bitc @Go_Botswana www.linkedin.com/company/botswana-investment-and-trade-centre @Go_Botswana
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