Leaders' search starts at Skyline Rotorua
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NEWSLETTER OF THE SKYLINE GROUP OF COMPANIES • ISSUE 33
LOOKING FOR LEADERS: Sir Peter Blake Trust chief executive Shelley Campbell (front) joined Skyline
Rotorua’s Neville Nicholson, Rotorua Chamber of Commerce’s Roger Gordon and previous emerging
leader winner Annette Fale at the launch of the trust’s 2011 leadership awards.
Photo courtesy of The Daily Post, Rotorua.
Leaders’ search starts
at Skyline Rotorua
Skyline Rotorua was the natural encourage you to put forward your own great things on the world stage,”
choice to launch the search for local leaders and showcase the talent we she added.
great leaders in an exciting national know is in this region,” she told guests.
Speaking from the Skyline lectern,
awards event.
The trust was set up following the death of Chamber CEO Roger Gordon said
General Manager Neville Nicholson was sailor and environmentalist Sir Peter in the Rotorua was a relevant choice for
instrumental in hosting the Rotorua Amazon in 2001. the launch.
Chamber of Commerce Business After 5
“We take his unique leadership and use “It is very appropriate, when you think
event, which doubled as the Sir Peter Blake
this to raise awareness and to inspire New about it. We have quite a number of
Trust Leadership 2011 Awards.
Zealanders to great things,” explained Ms national leaders within our community.
Trust Chief Executive Shelley Campbell Campbell.
“And we have some truly remarkable
explained how Rotorua was the ideal
“He was, by his own definition, an young people who are already leaders in
heartland base for the occasion.
ordinary Kiwi bloke who believed in his our society,” he said.
“We have a real agenda for launching the country and the potential of its people,
national awards here this year. We want to particularly its young people, to achieve
SKYLINE ENTERPRISES T: 64 +3 441 0377 F: 64 + 3 441 0394 E: info@skyline.co.nz
People in
numbers at
Sentosa
Green duo
dig in for Figures
More than a million luge rides is a
pretty impressive success story for
Skyline Luge Sentosa.
The magic numbers keep on coming
the day
growth is
bittersweet
with a two per cent growth on budget
in the photo sales department too, and
operations manager Rab Sadir knows
exactly where the responsibility lies.
“None of these figures would have
appeared if not for the commitment
and hard work of the people in the
company,” he says. Mercure Leisure Lodge staff are always keen to see business getting
brisk but big numbers in February and March were tinged with
“Kudos to all the staff members
of Skyline Luge Sentosa for a job
sadness too, as the property filled with displaced, earthquake-struck
April’s Accor Earth Guest Day was a Cantabrians.
well done over the past year and
the extraordinary efforts, especially chance for staff to do their bit for the “It was a terrible time all round but it was good to be able to offer people some sort
throughout the busy months, when enviroment, and Leisure Lodgers were of comfort after everything they’d been through,” says Manager Jan McDougall.
every day feels like a public holiday no exception.
with streams of guests coming through Three of the four Christchurch Accor hotels remain closed until further notice, being based
to enjoy our rides,” he adds. Front Office staff Rickie Kewene and in the CBD area, but remaining properties have been doing their bit to help out financially
Katrina Hyde gave up their free time too.
to help plant trees at the Orokanui Eco
“During March all Accor’s New Zealand properties contributed $2 for every room night
Sanctuary.
sold to help raise funds for the Red Cross,” says Jan.
More than 80 trees were planted that
“Every little bit helps and Red Cross is an organisation that knows how to spend the
day and everyone came up smiling,
money where it’s most needed,” she adds.
No secrets in the despite the odd sore back.
Captain captures
Skyline service
Head chef on
Recognition for Skyline in Sentosa has Dunedin is now starting to
the crowds
come from the industry too, with local
monitor programs rating the company gear up for the Rugby World
highly. Cup. This historic event is now
a plate again!
“We’ve had a great year with guest less than 4 months away. The
Even when there’s a staff full of super- “He was a real hit with the crowd and service recognition programs as we’ve new stadium is on target to be
heroes there’s still room for the genuine streams of people got near him to capture had several winners from our company
article to make his presence felt. unique photos,” says Rab. in the Sentosa WAVE (Welcomed.Assured. completed for the first game
Valued.Recognised) Service Star Awards,” on the 10th September. The
So when Sentosa Boardwalk was officially “Usually the captain comes out at the says Rab.
opened – a themed walkway access into weekends, peak periods and on public new stadium will be a fantastic
Sentosa with two-way canopy-covered holidays, but this was a very special WAVE is a recognition program Wining an award once is asset for the city of Dunedin,
travelators - Captain Gravity was front and occasion and, as ever, he was great fun organised by Sentosa for individuals impressive. Taking it the
centre, strutting his stuff, shaking hands and a joy to watch,” adds Operations and teams who have delivered a ‘WOW! and will be show cased around
second year too is astonishing.
and spreading the Skyline brand. Manager Rab Sadir. Sentosa experience’ to our guests,” he But getting it for a third time the world. Dunedin will play
explains. in a row is just too good for host to 4 pool games during
It would be easy to perform when you adjectives! September and October. This
know the judges were coming but That didn’t bother head chef Paul
Skyline Sentosa staff have also been
is bound to bring an influx of
Rudy takes off! recognised for great service delivery at
McArthur (right) one bit though,
as he and his team picked up yet domestic and international
any time, as Rab explains. another gold plate from the Beef visitors to the city, and they will
It was a sad day when the Sentosa team said goodbye to one of the company’s
original staff members this year. “We’ve also participated in a mystery and Lamb Hall of Excellence. indeed be treated to a warm
shopper programme to identify service “Naturally we know how great Dunedin welcome throughout
Rudy Ali has moved on to a higher plane, literally, as he’s started a new career as a
performance standards and although the kitchen team is, and so do our
flight attendant. their stay. The Stadium will
it’s not easy to score well in mystery guests, but to be recognised by
“He’s a great lad and an excellent shiftleader and we wish him all the best in his future shopping the overall results were industry professionals three years also be used for the 1 and only
endeavours” Says Rab. extremely positive and encouraging.” running is a whole new level of appreciation,” says Jan. Elton John concert in New
“It’s an excellent achievement and it looks like every time Paul gets an award it inspires him to Zealand in November.
turn everything up another notch. We can’t wait to see what’s coming next!” she adds.
SKYLINE LUGE SENTOSA T: 0065-6274-0472 F: 0065-6273-0906 E: sentosainfo@skyline.co.nz MERCURE LEISURE LODGE T: 64 +3 477 5360 F: 64 + 3 477 5460 E: reception@mercureleisurelodge.co.nz
Fun like it was Winners, in any language! Trio take over
mentor be
Three new managers have taken up
Employee of the quarter is a keenly Admin manager Wayne Rose says what their positions as part of the Skyline
fought contest at Skyline Queenstown everybody’s thinking with his citation, Queenstown team.
Queenstown Big and Little Buddies hit
and the long-awaited results are ready “Obrigado Elisa – mantenha o bom So keep an eye out for Taika Brooks in HR
Skyline for a fun day out and found it a
to be made public! trabalho!” and quality, Andrew Clattenburg in the
perfect bonding experience.
Back of house winner Elisa Largura On the front line, Chris Dickson has restaurant and Kate Vyskrebentseva on
The local scheme gives children a few reservations.
joined the company in 2007 as a brought a wealth of experience
hours a week to enjoy the company
weekends reservationist before making and knowledge from many years in
of a mentor and Skyline’s the ideal
the leap to an administration and legendary Canadian resort, Whistler.
location.
cashier role.
Enthusiasm, dedication, passion and a great
“There’s such a range of activities here, all
She’s recognised all round as an rapport won him the title and functions
designed for people to share. It’s exactly
asset both to the department and manager Kylie Elliot has high hopes for him;
the sort of forum where this scheme can
the company and the votes “Thanks for all your hard work Chris, next stop
do its work to its full capabilities,” says
underlined that. employee of the year!”
General Manager Blair Deasy.
BUDDY SYSTEM. New friends and
mentors get together on the luge.
SKYLINE QUEENSTOWN T: 64 +3 441 0101 F: 64 + 3 442 6391 E: gondola@skyline.co.nz
Big wheels keep on turning
The pedal’s well and truly to the metal
at Skyline Queenstown with more
than 33,000 mountain bikers getting
steady-as-she-goes introduction, right up
to something that brings in the real stars.
“We’ve been lucky enough to play host to
Staff get the final word
themselves into the track action.
the world champion Athertons,” says Blair. Blue Peaks staff have
More than 1,000 people took their bikes become video stars since
“They’ve been training here in Queenstown
up the gondola on the first day alone a documentary team
and have raved about the facilities and
and there’s no sign of interest waning swooped on the property
tracks. That’s a fantastic endorsement from
yet. as part of a reality TV
mountain biking royalty!”
presentation…
“We’ve had some amazing media
coverage with bike magazines on both
At the other end of the scale, groups like
the local primary school teachers who
Well, perhaps that’s a little An inspector
sides of the Tasman giving us good space
and awesome reviews,” says General
gave the course a good going over.
exaggeration, but when
Blue Peaks was named as calls… just in time!
Manager Blair Deasy. “They weren’t quite as fast as the a finalist in the Chamber of The long-awaited completion of the latest
“And that’s generated huge amounts
Athertons but they gave it a good go. Skyline cuisine Commerce Queenstown Blue Peaks renovation saw the last lick
of riders coming to find out what it’s all
about. They go and tell their friends and
They spent a good few hours exploring
and taking in the views on Hammy’s Track, harvests a Westpac Awards, staff
were interviewed on
of paint added well in time for the busy
winter season.
the whole thing just keeps on picking up
the new, six kilometre easy run,” says Blair.
following camera for an awards night
presentation.
“The apartments look wonderful and
impetus by itself. It’s been a great move,” Competitions have arrived too with guests are more than pleasantly surprised
When the show’s all about food and wine
he adds. the Corona Dirtmasters Downhill and “It wasn’t quite ‘The Osbournes’ but they did a great job of representing us on film and when they enter the room,” says co-
it’s a safe bet Skyline Queenstown will
the Outside Sports Super D six hour we’re very proud of the team’s achievements in making it to the final selection,” says co- manager Anne McMillan
Bikers hook their rides on to gondola be there, and the team certainly took a
endurance race in April. manager Michael McMillan.
mounted racks to reach the start of the starring role at this year’s Gibbston Harvest The project’s end coincided with a visit
trails. “The season’s been really exciting with Festival. The ‘medium sized business’ category attracted an impressive number of entries and from Qualmark inspectors, who appeared
customers and staff all enjoying the Blue Peaks cemented its place among some of Queenstown’s finest names. more than satisfied.
Once at the top there’s a choice of It’s the fourth time the team, led by the
thrilling new facility,” say Blair.
ability-rated tracks to come down, from a indomitable Captain Gravity, has had a “We came away with a plaque as a memento of our achievement and it’s something The Qualmark team was there to consider
stall at the event, and they’ve made a we’re all proud of,” says Michael. Blue Peaks’ standard of presentation and
splash every time. method of business.
Mountain moved for marketing This year’s event was held at Peregrine “Both four-star lodge and four-star-plus
Auckland’s Grand Wedding Show There was no shortage of interested
Winery and Skyline filled the place with
the scent of pork belly wraps, plus the Green Peaks! apartments have been enhanced by the
quality of the upgrading of furnishings,”
was taken up a notch when Skyline parties interested in, well, parties, taste sensation of Vietnamese chicken The Blue Peaks team may not look like the awarding of silver status for our explains Anne.
Queenstown made its first appearance at especially as the pastry team had noodle salad, mini cheese and crackers eco-warriors but they’re doing their bit ‘Responsible Tourism’ drive,” says Michael. Now the apartments have been finished
the Skycity Convention Centre event. supplied some special tasty chocolate and a show-stopping cherry chocolate for the planet.
Recycling; eco-enviro friendly appliances; work will be focused on completing the
favours to hand out. mousse.
More than 1,000 couples dropped in A wide range of environmental projects reduction in electricity use as a result lodge project.
looking for information and inspiration, Interest was so high that the team was Central Otago wines played a great part with is underway and that work hasn’t gone of appliance and fitting usage, and the “The lodge refurbishment will take some
and Skyline’s functions department on the road again as Skyline Views went something to match every Skyline course unnoticed. commitment made to the community time yet but the changes, to drapes,
caught a great deal of attention to press, this time to Invercargill and a and trade was brisk throughout the day. were all mentioned in the citation which
“A bonus during the Qualmark visit bedding and decor are very noticeable.
with a bridal table decked out in real home fixture in Queenstown! makes Blue Peaks an example to inspire
The captain got out and about too, with was the recognition of our effort for It was most encouraging to have the
Queenstown style, complete with a all accommodation properties to start
his trademark ‘High Fours’ shared with environmental sustainability and Qualmark assessor comment so favourably
background of the magnificent view. their own sustainability initiatives.
legions of children for a great day out in on the thoughtful planning and work all
the Gibbston Valley air. for the guests’ comfort,” says Anne.
SKYLINE QUEENSTOWN T: 64 +3 441 0101 F: 64 + 3 442 6391 E: gondola@skyline.co.nz BLUE PEAKS LODGE T: 64 +3 442 9224 F: 64 + 3 442 6847 E: bluepeaks@skyline.co.nz www.bluepeaks.co.nz
New attraction boldly goes…
The country’s most recent tourism
addition takes activities not only
into a new dimension, but into four
of them!
Skyvue is New Zealand’s first ever 4-D,
64-seater simulator, to add to Skyrides’
reputation for thriving on the cutting
edge.
“Skyvue continues the tradition of
innovative New Zealand tourism
products, comparable to the luge
launched by Skyline 25 years ago,” says
Skyline Enterprises chief executive Jeff
Staniland.
“It complements perfectly what we are
doing and adds to what is available in
Rotorua,” he adds.
The Skyvue Voyager II was created by Photo courtesy of The Daily Post, Rotorua.
Space Dome Technologies for the Elmiger
Positive progress for city
family when they decided to take the
plunge into tourism after 30 years as to add the fourth dimension of motion to so the sky’s literally the limit, and space
earthmoving contractors. the standard 3-D experience. too, now!” he adds.
at Christchurch Casino
They’ve worked with Space Dome and The big screen will also be available for
Skyline for six years to develop and fine- sporting events with dining and viewing
tune the simulator. packages at Skyline a possible future
product.
“It’s been a very long journey, but we
are finally here. This is quite something “The potential is huge,” says General
Christchurch Casino management for Rotorua and for the Bay of Plenty in Manager Neville Nicholson.
have announced they are ready to general,” says Tony Elmiger.
re-open and provide the people “Space Dome Technologies also built the
of Christchurch and visitors with The simulator has an 8x3m screen and the Voyager I, located at Auckland’s MOTAT,
a safe and exciting entertainment entire mechanism moves in all directions which is visited by 200,000 people a year,
destination.
Given the all clear, the casino has
been described as ‘structurally sound’
suffering only superficial damage with Table stars in cable cars! With staff positioned at both terminals, guests’ drinks orders are
taken care of when the doors open, with food courses served
some remedial work necessary during Dining at Skyrides has always been a moving experience for fresh from the kitchen at the top.
the closure. lovers of cuisine, but now that’s being taken literally. The whole fascinating experience is timed to be enjoyed over
Casino CEO Brett Anderson (above) Valentines Day guests were the first to experience another first 90 minutes to two hours and bookings, as you’d expect, are
says: “The resilience of the complex is for New Zealand, ‘Dine in the Sky’, which sees dinner served absolutely essential.
accredited to its ongoing design and inside gondolas as they move up and down to the complex.
maintenance upgrades throughout its
16 years of operation. It took some nifty design to match the impressive thinking
behind the concept, but now custom-built tables can be fitted
“We are excited about being able into the gondola cabins, allowing four people to enjoy their
to provide our patrons with an meals together.
entertainment destination in the central
city. Our re-opening will hopefully be Executive chef Fred Kreutmayer has produced a triumph of a
the catalyst for a lot of neighbouring four-course menu to complement the innovation and match
businesses to open, creating a buzz in twilight views across Lake Rotorua and the surrounding Bay of
the city once again.” Plenty countryside.
The venue has always been renowned Spaces are currently limited to just 10 gondolas, making this the
as a top entertainment complex in country’s most exclusive dining choice.
Canterbury. Proudly New Zealand’s The evening starts with an aperitif served after boarding, along
first established casino it is home to with a starter to enjoy on the first leisurely journey to the top
500 gaming machines, 36 table games, terminal.
two contemporary restaurants, three
bars and an unbeatable atmosphere to As well as enjoying the view, that time can be taken up deciding
match. on a main course from the menu, and while staff get busy
preparing that, an entrée is served for the downward leg.
CHRISTCHURCH CASINO T: 64+3 365 9999 E: marketing@christchurchcasino.co.nz www.christchurchcasino.co.nz SKYLINE ROTORUA T: 64+7 347 0027 F: 64+7 348 2163 E: rotorua@skyline.co.nz
Festival first title
on the table
There’s a vacant crown on offer at star guests making this a celebrity
Queenstown’s newest cards challenge showdown of epic proportions.
when the Winter Festival Texas
Just $35 buys you in to try your luck,
Hold’em tournament makes its debut.
your skill and your cool to earn a place
The title comes with some great prizes in Festival history on Tuesday, June
and look out for high rollers and 28. Have you got the nerve?
Get hot, get spotted
at Sky City! Skyline
ticket-
holders
offer
Skyline ticket-holders aged 20 upwards
can bring in their Skyline Queenstown
gondola ticket to SkyCity Queenstown
SkyCity Queenstown Casino looks right place at the right time for a $50 Casino, and swap them for a $5 match
set to keep visitors warm once handout. play token.
again this winter, but this time the
The selections are made three times As always, there’s a lot happening
temperature’s rising on the Hot Spot
throughout each Wednesday evening at SKYCITY Queenstown Casino this
promotion.
at seven, eight and nine o’clock, and at winter, So check it out online at www.
Weekly cash giveaways can be earned by 10pm the winners go into the big draw. skycityqueenstown.co.nz and sign up
players using their Action Rewards card, to the newsletter to be the first to hear
You can join Action Rewards free simply
and that means the chance to win up to about the latest offers and events.
by signing up at the cashier’s desk within
$1,250.
any SKYCITY site.
Two randomly selected ‘Hot Spots’ mean
gamers using their card can be in the
Warm up at
Whatever’s going on this year in the
freezing Winter Festival temperatures
outrside, the heat’s turned up at SkyCity
with some sizzling entertainment.
Queenstown’s
Every Friday and Saturday night there’s live
music into the small hours, with some of
the best singers and instrumentalists in
town wowing the crowds.
party time
And Mardi Gras night’s a top Tuesday
with the LA Social Club and Almost Abba
keeping the official after party crowd
dancing and singing along to every 70s
favourite you can think of.
SKYCITY QUEENSTOWN CASINO T: 64 +3 441 0400 E: info@skycityqueenstown.co.nz www.skycityqueenstown.co.nz
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