Lifetime Fitness Member Handbook
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Lifetime Fitness
Member
HandbookFacility Hours of Operation
(Other department hours may vary)
Monday – Thursday 5:00AM – 10:00PM
Friday 5:00AM – 8:00PM
Saturday 7:00AM – 5:00PM
Sunday 12:00PM – 5:00PM
Holiday Hours
New Year’s Day: Closed
Memorial Day: Closed
4th of July: Closed
Labor Day: Closed
Thanksgiving: Closed
Day after Thanksgiving TBA
Christmas Eve: TBA
Christmas Day: Closed
Day after Christmas TBA
New Year’s Eve: TBA
1Important Phone Numbers
Front Desk 932/332 - 5433
Fax Number 932/332 - 5095
Membership Services 932/332 - 5843
Director 932/332 - 5831
Operations Manager 932/332 - 5988
Business Manager 932/332 - 5993
Group Fitness Coordinator 932/332 - 5571
Fitness Coordinator 932/332 - 5525
Medical Fitness Coordinator 932/332 - 5527
Tennis Coordinator/Pro 932/332 - 5280
Tennis Assistant/Pro 932/332 - 5734
Aquatics Leader 932/332 - 5517
Café Manager 932/332 - 5697
Billing 932/332 - 5097
Lifetime Website: www.augustahealth.com/lifetime-fitness
2Medical Fitness Certification
The Augusta Health Lifetime Fitness Center has earned certification as a
Medical Fitness Facility from the Medical Fitness Association (MFA). Only a
relatively small number of medical fitness centers in the country have earned
this certification. Not only is Lifetime Fitness one of the first 20 MFA certified
fitness centers in the nation, but also the first to earn a perfect score of 100
during the certification process in 2011. MFA Medical Fitness Center
Certification, recognized as a mark of excellence in the health and wellness
industry, assures the community of the quality, safety and excellence of the
facility and its staff.
This certification distinguishes medical fitness facilities from traditional fitness
centers. Augusta Health Lifetime Fitness goes beyond fitness equipment and
group exercise classes to employ the highest qualified and credentialed staff.
Our focus encompasses improved fitness, but also overall wellness and the
prevention and treatment of chronic diseases like diabetes, heart disease,
metabolic syndrome, depression, and certain types of cancer.
Should you need our assistance, please do not hesitate to ask!
3Member/Guest Privileges Policy
Lifetime Fitness is a private facility and as such, has the right to suspend
or withdraw membership privileges from any member or guest who, in the
facility’s sole discretion or opinion, engages in conduct considered to be
inappropriate or unacceptable, or amounts to a breach of the facility’s poli-
cies and procedures, or is in any way detrimental to the center, any of its
employees, or any other member.
Any membership termination or expulsion shall be effective immediately
and any payment shall be refunded. If a member is suspended, that mem-
ber forfeits all privileges to the facility and shall be entitled to repayment of
any fees or dues while the membership is suspended. Further, the center
may at any time, with or without cause, for any reason, terminate a mem-
ber’s membership upon providing thirty(30) days advance written notice of
such termination.
As referred to in this policy, the term “member” includes the actual paying
member, a trade or complimentary member, primary or sub-member, his/
her family member and any guest.
Guest Policy
Augusta Health Lifetime Fitness welcomes guests to visit our facility. All
guests must be at least 18 years of age unless they are accompanied by
their parent/legal guardian. All guests with medical concerns are subject to
refusal of guest visits until physician clearance is obtained. Guests must
abide by all rules/polices of Lifetime Fitness.
Adolescent guests aged 13-17 may use the facility with direct parental su-
pervision, but guests under the age of 13 will not be permitted to use the
facility. Parent or guardian must sign a children’s facility usage agreement
and be present for the duration of adolescent’s exercise program unless the
adolescent is with a supervising staff member.
Guest Passes Available:
Prospect Pass: A free 2-week trial is available for prospective members
interested in joining the center. This allows potential members the oppor-
tunity to try the center and a variety of our programs and services before
making a decision about a membership. Prospects must live in the local
area. The pass is valid for 2 full weeks consisting of 14 consecutive days
only. Once the 2-week free trial is complete, prospects may either decide
to join or pay additional guest visit fees.
Member Guest Passes: Lifetime Members may bring out-of-town guests to
the center for free. This is a courtesy to our members who may have out-
of-town family or friends visiting the area for holidays or other occasions.
There is not a limit on the number of out-of-town visitors a member may
bring, but we limit each particular visitor to 14 free visits per calendar year.
4These guests must check in with the front desk and show valid proof of out-of-town address.
Guess visits for Purchase: Aside from the options on the previous page,
the guest fee to utilize the center is $12 per visit, to be paid upon entry to
the facility. 5-visit and 10-visit passes are also available for purchase at the
front desk.
Membership Types
• Individual
• Couple
• Senior Individual (60 years and older)
• Senior Couple (60 years and older)
• Students (18-22 years old. Must show valid student ID to qualify)
• Corporate Accounts - please check with your Human Resources
representative to see if you quality.
• One month pass, three month pass and 10 visit passes are also
available with no enrollment fee.
Membership Formats
Aquatic Membership
Use of our 6 lane junior Olympic pool, therapeutic pool, aquatic fitness
classes, whirlpool, sauna, and steam room.
Total Fitness Membership
All the benefits of the Aquatic Membership, as well as access to all weight
and cardio equipment, racquetball, fitness and group cycling classes, and
indoor walking track.
Universal Membership
Designed for tennis lovers, this membership offers access to all of our fit-
ness and aquatic facilities, as well as tennis court time on our 3 indoor
courts and 4 outdoor clay courts.
6Programs and Services
The Kid’s Place
• Child watch is available for children 6 weeks to 8 years old, for up to
2 hours at a time.
• All children must be registered prior to bringing them for their first
visit.
• Reservations are not required, but space may be limited based on
capacity.
*Please see the childcare brochure for current information regarding
payments and general rules. Hours may change based on utilization,
so please confirm with the Kids Place Staff.
Courtyard Café
Members receive 10% discount
(540) 332-8644
The café features signature sandwiches, wraps, salads, and more. In addi-
tion, the Courtyard Café proudly serves Green Mountain® coffees, 100%
real fruit smoothies and homemade baked goods.
7New Member Appointments
Health Evaluation
A great way to determine your current level of fitness! You will be meas-
ured on the following: resting heart rate, blood pressure, body composition,
muscular strength and endurance, cardiovascular endurance, and flexibil-
ity. Your results will indicate how you compare with others of your same
age and gender.
Alternate Health Evaluation
This is a “more gentle” fitness evaluation for older members or anyone with
orthopedic or other physical limitations. The test measures agility and bal-
ance, upper body and lower body strength, flexibility, height, weight, resting
heart rate and blood pressure.
Assessment
New members who have physical ailments, chronic diseases or conditions
are recommended to meet with one of our Exercise Specialists for an
assessment. This assessment will last approximately 10-20 minutes, at
which time you will discuss your limitations or any modifications that need to
be addressed when prescribing an exercise routine. The Exercise
Specialist may make recommendations as well as create a workout
program designed specifically with your needs in mind.
Equipment Orientation
Every new member at Lifetime will have the opportunity to complete an
equipment orientation with a member of the Fitness Floor Staff. This orien-
tation allows the member to have a workout created for them specifically
based on the goals they are looking to achieve! The member is then
shown how to operate a variety of different pieces of equipment that will
assist them in achieving those goals.
8Additional Services Personal Training When you hire a personal trainer you are not just purchasing their physical presence and guidance through your workouts but also their education, experience, knowledge and expertise with program development and design. Our bodies have more than 200 bones, over 600 muscles and approximately 230 moveable and semi-moveable joints. Personal trainers have been educated in these complexities and therefore, are uniquely qualified to help you achieve your personal fitness goals as safely and quickly as possible. Let one of our Personal Trainers assist you with your exercise regime today! Micro-Fit Test Have you ever wondered about your fitness level? A Micro-fit test meas- ures: Resting Blood Pressure, Body Composition, Body Weight, Aerobic Capacity, Back Flexibility, Muscular Strength and Muscular Endurance. These tools can be used to properly prescribe an exercise program for you. Your health/fitness profile scores are included in your printed report showing how you compare with others of your same age and sex. In addi- tion, your report will include important information on ways to improve your health and fitness. The Micro-fit system maintains your current results so follow up tests can be scheduled to measure your progress.
Medical Programming
Lifetime Fitness offers several monitored medical exercise and educational
programs for individuals who want to exercise. Participants may have
special needs, chronic conditions or physical limitations. These may include
but are not limited to individuals with chronic illnesses such as stable
cardiovascular disease, stroke, diabetes, severe obesity, pulmonary
disease and/or orthopedic limitations.
Transition Program
Once discharged from therapy, give yourself the gift of fitness by joining
Augusta Health Lifetime Fitness. Our Medical Fitness Coordinator will meet
with you to help you formulate fitness goals. You may enter our Medical
Programming or begin your own workout program. Our Fitness Exercise
Specialists will provide a full equipment orientation and answer your questions.
Transition Programs are available in one-, two-, or three-month memberships.
Contact a Membership Services Representative at (540) 332-5843 for more
details.
Client Training Plus
One on one supervised exercise program for individuals with medical
conditions or individuals who may not be able to exercise on their own. This
program offers a “helping hand” without providing constant progression.
Sessions are up to 60 minutes, focusing on exercises, skills or movements on
land or in the water. Session times are scheduled with Exercise Specialists.
A maximum of 8 sessions may be purchased unless approved by the Medical
Fitness Coordinator.
RxEX Programming
RxEX Program
This is a monitored medical program by physician referral only. Once you are
referred by your physician, you will take part in an 8 week program, exercising
with our qualified staff twice per week. You will also receive pre & post health
evaluations to see your improvements throughout the program. Exercise
sessions may be in a small group or independently, with the focus on meeting
your goals set prior to the program. Each workout is created specifically with
your needs in mind. Participants in this program are also eligible to utilize
Lifetime Fitness throughout the 8 week program.
RxEX Aqua
This is a monitored medical program by physician referral only. Once you are
referred by your physician, you will take part in an 8 week program, exercisingwith our qualified staff twice per week in the therapy pool. You will also receive pre & post health evaluations on land to see your improvements throughout the program. Exercise sessions may be in a small group of 2 or independently, with the focus on meeting your goals set prior to the program. Each workout is created specifically with your needs in mind with staff assisting you in the water, or instructing you on the pool deck. Participants in this program are also eligible to utilize Lifetime Fitness throughout the 8 week program. RxEX Cancer Lifetime's Prescription Cancer Exercise Program, also known as the Cancer RxEX Program, is an 8 week program available to members of the community who have had or currently have Cancer. The program is designed to improve a person's stamina, strength and fitness needs through monitored exercise. Each participant will receive a pre and post-program evaluation to monitor progression and success throughout the program. Participants will also meet with a Certified Cancer Specialist twice a week to be assisted with an individual workout routine. Nutrition Services Nutrition is a very important component of health and wellness, particularly if you are trying to lose weight. We offer a variety of nutritional information and educational services to help you achieve your goals. Nutrition counseling combined with personal training can be particularly effective. Please see our website or brochures in the lobby for more information on any of the above services.
Fitness Classes
Group Fitness Classes
There are many types of fitness classes offered for participants from 13
and older. The focus of our classes is on exercises that will make every-
day functional activities easier. Our instructors are certified professionals
who will make sure that you are exercising properly and having a fun and
enjoyable experience.
The schedule of classes is updated each month and may change daily due
to the availability of the instructors. Notes will be located throughout the
center and on our website if a change occurs.
Specialty Classes
Our specialty classes are included in your Total Fitness membership. These
classes are a great way to supplement your exercise routine. Specialty
classes may include: Yoga, Tai Chi, and Chi Kung.
These classes are very special; try one and you will see why. They help
enhance the immune system, develop strength, increase flexibility, reduce
stress, improve circulation and digestion, increase energy levels, improve
concentration, promote sounder sleep and improve respiration – just to
name a few of the many benefits. After only a few sessions, you will begin
to notice changes. Many physicians recommend these excellent forms of
exercise as supplementary therapy for many conditions.
Aqua Classes
The aquatic program at Lifetime Fitness is an excellent way for anyone to
exercise. Whether a beginner or an expert, you will experience a refreshing
workout! Come and add a new way to exercise to your present regime. You
will be glad that you did! Levels vary from a slower, Range of Motion (ROM)
class to faster paced, Aqua Power and Deep Water Conditioning.
Cycling
Group cycling is an exciting training program that brings a different dimen-
sion to stationary cycling. Cycling offers a means to improve aerobic and
anaerobic fitness, as well as enhancing cycling efficiency. Your instructor
will take you through a series of cycling commands, which will have you
climbing mountains and racing to the finish line. Classes vary from 45 min-
utes to an hour. Cycling is included in your Total Fitness membership.
Class schedules are available online and in the front lobby
59Specialty Programs
(Extra fees may apply)
Martial Arts
Okinawan Karate is a defensive art steeped in tradition, discipline, history
and culture of the 14th century. Under the teaching and instruction of Dr. Tom
Muncy, Grandmaster, students will learn the discipline forms while developing
coordination, internal discipline, physical stamina, mental alertness, increased
awareness, and confidence in their ability to defend themselves.
Classes are taught Monday and Wednesday evenings.
Additional Fees apply
Medical Recovery/Enhancement Classes
These classes include: Tai Chi for Cancer Recovery, Arthritis, Diabetes,
Multiple Sclerosis, Meditation and Fibromyalgia!
Aqua Programs
Aqua Group Fitness Classes - please see the previous page for details.
Private & Semi-private Swim Lessons
Private & Semi-Private swim lessons may be purchased as individual
packages or packages of 5 or 10 sessions. These lessons are available
for all ages and abilities (kids under the age of 12 must be children or
grandchildren of Augusta Health employees or Lifetime Fitness
members)
Group Swim Lessons
Our group swim lessons use the American Red Cross Learn-to-Swim
program. Group lessons are available to children and grandchildren of
Augusta Health employees or Lifetime Fitness members and are offered
at various times throughout the year. Information will be located
throughout the center and on the website.
For all aquatics programming, please see the program registration area
for more literature and details.
10Lifetime Tennis
• Individual private and group lessons for both adult and junior
players of all levels
• Adult and junior instructional clinics for players of all levels
• Racquet re-stringing and re-gripping
• Playmate Ball Machine rental (by the hour, month, or year - indoor
only)
Programming
• Contract Tennis Program (26 week winter season, indoor only)
• Junior Development Program (includes lessons, clinics, condition-
ing, league, and tournament play)
• Adult Development Program (includes lessons, clinics, condition-
ing, league, and tournament play)
• Special Populations Program (includes Special Olympics Tennis,
Wheelchair Tennis, and High Needs Youth Program)
• National Junior Tennis League (NJTL) (in cooperation with the
Staunton Waynesboro Augusta Tennis Association)
• Social Events (round robin mixers and “themed” events”)
• Tournaments (adult and junior, open and closed)
• Student Racquet Membership (for high school tennis team
players)
Tennis Court Reservation Policies & General Rules
• Court reservations may be made over the phone or in person, no
earlier than 7 days prior to the requested playing date.
• Reservations may be made in the following time allotments:
o Singles – a maximum of 11/2 hour will be allowed.
o Doubles – a maximum of 2 hours will be allowed.
* Extra playing time may be taken at the end of your time, provided the
court is not scheduled behind you. Appropriate fees will apply.
• Only one reservation may be made at a time in your name.
Subsequent reservations may be made after your scheduled
reservation is completed. You may only have one reservation
on the schedule at a time (does not include contract time) in
your name. You must play out a court reservation before
scheduling another court in you name.
• A Member may not use another Member’s name to schedule
a reservation in an effort to have more than one court
reservation scheduled in a 7-day period.
11• Courts may only be reserved on the hour or half-hour. Reserva-
tions will not be taken for 7:15, 7:45, etc
• Court reservations may not be made that interfere with clinics,
leagues, lessons, tournaments, contract time, or special events.
•
• Outdoor court reservations that are unable to be kept due to
inclement weather conditions will not automatically roll over onto
the indoor courts.
• All players must check-in at front desk to confirm reservations, and
get court assignments before entering the court for play.
• Players must leave the court promptly at the end of their scheduled
time unless the court is available following your time.
• Non-Members must pay the facility guest fee along with their
portion of the court fee (length of time divided by number of
players).
• Non-Universal Members must pay the appropriate court fees when
using the courts.
• Adolescents aged13-15 years may utilize courts with direct parent/
adult supervision. Adolescents 16 and older may utilize the courts
unsupervised.
• Students with the Student Racquet Membership do not have to
have a parent who is a Member to join, and may utilize the facility
as stated in the Student Racquets Membership requirements.
• Abusive language or actions will not be tolerated by anyone.
Offenders will be asked to leave.
• Non-marking soled tennis shoes only on all 3 indoor courts. Court
appropriate (non-cleated, or heavy treaded) shoes only on all 4
outdoor courts.
• Water only allowed on courts, no Gatorade, PowerAde, Sodas,
Coffee, or any colored drinks.
• Fees must be paid at front desk in advance of playing.
12Lifetime Racquetball
• Individual, private, and group lessons available for both adult and
junior players of all levels
• Adult and junior instructional clinics for players of all levels
• Racquet re-stringing and re-gripping
Programming
• Junior Development Program (includes lessons, clinics, league,
conditioning, and tournament play)
• Adult Development Program (includes lessons, clinics, league,
conditioning, and tournament play)
• Social Events (round robin mixers and “themed” events)
• Tournaments (adult and junior, open and closed)
• Student Racquet Membership
Racquetball Court Reservation Policies & General Rules
• Court reservations may be made over the phone or in person, no
earlier than 7 days prior to the requested playing date.
• Only one reservation may be made at a time in your name.
Subsequent reservations may be made after your scheduled
reservation is completed. You may only have one reservation
on the schedule at a time. You must play out a court reserva-
tion before scheduling another court in you name.
• Reservations may be made in 1 hour and 2 hour time allotments.
• Extra playing time may be taken at the end of your time, provided
the court is not scheduled behind you.
• Members must give their name and the names of all other known
players at the time the reservation is made. A member may not
use another member’s name to schedule a reservation in an
effort to have more than one court reservation scheduled in a
7-day period.
• Courts may only be reserved on the hour or half-hour. Reserva-
tions will not be taken for 7:15, 7:45, etc.
• Court reservations may not be made that interfere with clinics,
leagues, lessons, tournaments, or special events.
• All players must check-in at front desk to confirm reservations, and
get court assignments before entering the court for play.
• Players must leave the court promptly at the end of their
scheduled time unless the court is available following your time.
• Non-Members must pay the facility guest fee along with their port-
ion of the court fee (length of time divided by number of players).
13• Aquatic Members must pay the appropriate court fees when using
the courts.
• Fees must be paid at front desk in advance of playing.
• Adolescents aged 13-15 years may utilize courts with direct par-
ent/adult supervision. Adolescents 16 and older may utilize the
courts unsupervised.
• Students with the Student Racquet Membership do not have to
have a parent who is a Member to join, and may utilize the facility
as stated in the Student Racquets Membership requirements.
• Abusive language or actions will not be tolerated by anyone.
Offenders will be asked to leave.
• Non-marking soled racquetball shoes only on courts.
• All players MUST wear eye protection.
Lifetime Policies & Procedures
Member Conduct
Members are expected to treat others with respect at all times. Profanity
and disrespectful behavior will absolutely not be tolerated. All policies
and procedures are to be followed at all times. Failure to comply may
result in membership termination.
Building Access and Front Desk
• All members MUST check in at the front desk or the free weight
room near the back entrance.
• You must use your key tag to scan in each time you enter the
fitness center. If you forget to bring in your card, you may be
asked to show a driver’s license to the front desk attendant to
check into the facility. Lifetime will allow a member to enter the
facility 3 times using the above method. After that, the member
will be asked to purchase a new scan card.
• Membership cards are non-transferable.
• Unauthorized use of the membership card by someone other than
a Lifetime member could result in termination of membership.
• Please report all lost or stolen cards immediately. A fee of $5.00
will apply to replace a lost card.
• Smoking is not permitted in the center, or anywhere on Augusta
Health property.
• Eating and drinking is only permitted in the lounge and café areas
with the exception of plastic water bottles.
• Children over the age of 2 years must use a gender appropriate
locker room or the family locker room.
• Please be respectful of other members.
14Attire
Proper footwear for the area of the facility being used must be worn.
Only court shoes (non-marking soles) are allowed in the tennis area,
and on the racquetball courts. No shoes that mark the floors will be
permitted. No open toe shoes will be permitted unless in the pool area.
Proper attire, including shirts, must be worn while in the Fitness
Center. Exercise and swim attire must not be inappropriately revealing.
Towels, Lockers & Equipment
• Daily use towels and towel rentals are issued at the front desk
reception area.
• Members receive one exercise towel per visit.
• Larger bath towels may be rented monthly. Please see Member-
ship Services to do so.
• Member who rent a locker will be allowed to use one
complimentary bath towel per visit.
• Complimentary 16” x 36” lockers are available to use by members
on a first-come, first-serve basis during each visit to Lifetime
Fitness.
• Members may opt to RENT a dedicated 16” x 36” or 16” x 72”
personal locker through Membership Services. Locker rentals are
only available through a 12-month agreement. Prices are pro-rated
depending on membership date. (Limited number available).
• If equipment is issued, (by the front desk), to a member, he/she
will be responsible for returning items to the front desk. If you fail
to return items used, you will be billed for the items.
Locker Rooms
• No food or glass bottles allowed.
• Showers are required before entering the spa and pool.
• Please return towels to towel bins located at the entrance of each
locker room.
• Please do not use any type of video device while in the locker
rooms.
• Please wipe down counter top and benches after using them.
• Please take all items from your locker when leaving and close the
locker door.
• Please place a towel on the bench prior to sitting unclothed.
• Please do not dye your hair in the showers.
• Please do not leave any items unattended. Place all items in a
locker.
• Please respect other Lifetime members and help us keep the
locker rooms as clean as possible by cleaning up after yourself.
• Dry feet before walking on carpet or using scales.
*Lifetime Fitness is not responsible for lost or stolen items. 15Infection Control Policy
Recurrent concerns with any of the following may be cause for termination
of your membership.
• If you are emitting any potentially infectious bodily fluids, such as
blood, stool, respiratory secretions and others, please wear appro-
priate barriers. If any bodily fluids contaminate equipment, please
notify Lifetime staff immediately.
• Members or guests should not use the aquatics areas if emitting
any potentially infectious bodily fluids.
• Respiratory illnesses of all members and guests should follow
Respiratory Etiquette by CDC Guidelines. Members or guests may
be asked to wear a mask by staff if conditions persist. These
guidelines are located at www.cdc.gov or a copy is available to
view at Lifetime’s Front Desk.
• Members or guests should not utilize the pools or steam rooms if
they have any open wounds or sores.
• Members or guests with Chicken Pox or Shingles should not use
Lifetime Fitness until all lesions have crusted over at least 24
hours.
• Members or guests with Tuberculosis should not utilize Lifetime
Fitness until cleared by a Pulmonary or Infectious Disease
Specialist.
• Members or guests with blood borne infections (such as viral
hepatitis, HIV, etc.) should not utilize Lifetime Fitness with any
open wounds.
• If members or guests are wearing an ostomy bag, please wear an
approved aquatic ostomy cover prior to entering the pools.
Outdoor Walking/Jogging Path
Length – 1.25 miles, starts by ambulance building
The outdoor walking track is available to members of Lifetime Fitness, as
well as the communities we serve – Staunton, Waynesboro, and Augusta
County. This facility is committed to the promotion of health and fitness
within our communities through an easily accessible and popular exercise
modality. Anyone using the track should review and adhere to the following
guidelines for the benefit of all:
• The track is open from sunrise to sunset seven days a week. No
one is allowed on the track after dark.
• If you bring your pet, please be sure to dispose of any pet waste.
• You must be 16 years of age to use the track. An adult must
accompany anyone under this age at all times. (i.e. parent or
guardian).
• No bikes, roller blades, skateboards, etc., are allowed on the track.
• Please be aware of your health condition or any limitations that
you may have. If you do have any compromising health condition,
the buddy system is strongly advised.
• Be cautious of wildlife in the area towards evening hours.Fitness Floor
• All members have the option to complete an equipment orientation
before using any of the equipment.
• Individuals must be 16 years or older to use the Fitness Center
without direct parental supervision.
• All personal items must be kept in a locker. The fitness staff will
not hold any items and are not responsible for items left on the
Fitness Desk. Please do not leave gym bags on the fitness floor,
in the studios or loose in the locker room.
• Equipment may only be used for its designed purpose.
• Always ask for assistance before attempting any new exercise.
Please wipe off cardio and weight equipment after use. Antibacte-
rial wipes will be provided to use on the equipment and are located
in several locations throughout the facility.
• No food or drinks are allowed except water and sports drinks.
• Allow other exercisers to ‘work-in,‘ or take turns between sets.
• Use control – dropping weights can injure you, others and damage
the equipment.
• Report any malfunctioning equipment to the Floor Staff.
• Please respect the equipment and make sure all safety guidelines
are followed.
Free – Weight Area
• Please do not sit on equipment between sets to rest.
• A circuit workout has priority on all selectorized/plate-loaded
equipment. Members doing multiple sets must allow single-set
exercisers to continue through the circuit without interruption.
• Plate-loaded machines must have weights removed immediately
after completion of exercise. Plates and equipment must be
returned to their specified locations.
• The use of collars is mandatory.
• It is highly recommended that you utilize spotters when necessary
(i.e. squats, overhead lifts, bench press, dumbbell exercises and
incline bench.)
• NO outside personal training is permitted in this facility.
• Items that may damage the equipment upholstery may not be
worn while using the equipment (weight belts, jewelry, etc.)
• Dumbbells may not be used outside of the designated dumbbell
area.
• Return plates and dumbbells to their appropriate rack according to
their weight.
• The dropping or slamming of weights is prohibited.
• Shirts and close-toe shoes must be worn.
• All members have the option to complete an equipment orientation
17before using the equipment on their own. 17
Indoor Track: (10 Laps in middle lane = 1 Mile)
• Please be aware of other runners and walkers using the track.
• Joggers and walkers have the right-of-way, so please use caution
before crossing the track.
• Please use the track in the direction indicated. The track direction
changes daily.
• Track directions are located at the top of the stairway.
• Inside and middle lanes are used for walking. The outside
lane is used for jogging.
Pool & Spa
• Please shower off before entering pool or spa.
• NO DIVING ALLOWED!
• Floors are slippery when wet. Please use caution. Appropriate
footwear is required when walking on the pool deck.
• Please return pool equipment to the storage area.
• During a thunderstorm, pool and spa must be exited. Staff will
re-open the pools and spa no sooner than 15 minutes after the
storm has passed.
• Proper swim attire must be worn at all times while in the pool area.
Swim attire must not be inappropriately revealing.
• Consult your physician before spa usage if you are, or think you
may be pregnant, have uncontrolled hypertension, any heart/lung
conditions, infections or an open wound.
• Individuals with open wounds or sores should not enter the pool.
• Please limit spa use to 15 minutes.
• Pool temperatures are kept between 82-86 degrees (lap pool), and
88-90 degrees (therapeutic pool), and are posted daily.
• Spa temperature is kept at 100-102 degrees Fahrenheit and is
posted daily.
• Please do not remove lane dividers.
• NO RUNNING OR PLAYING is allowed on the pool deck.
• Children under the age of 16 must have direct parental supervision
and are not allowed to use the pool when no lifeguard is on duty.• Allow yourself at least five minutes after exercising to cool down
before using the spa.
• Lifetime recommends that everyone use the buddy system.
• Pool and Spa are monitored regularly by surveillance cameras.
• Children under the age of 9 are not permitted to use the spa.
• Children under the age of 18 are not permitted to use the Therapy
Pool.
• The Physical Therapy Department of Augusta Health has reserved
certain hours in the Therapy Pool each week. Please see posted
schedule in the therapy pool area. Members are welcome to use
the Therapy Pool during these hours for QUIET workouts with the
understanding that Therapy staff reserves the right to ask
members to leave at any time during said hours.
• There is an emergency pull Cord located in the Fitness Pool and
one in the Therapy Pool. Members are to be aware of their
locations for emergency purposes.
• Members are to adhere to all posted signs and to the instructions
of the lifeguard on duty.
• Lifetime strictly prohibits the practices of “breath holding”,
“extended underwater swimming” and any other form of hypoxic
training.
• All bathers who are not toilet trained or who suffer from inconti-
nence shall wear a swim diaper.
Sauna Rules and Regulations
• Individuals at high risk (pregnant women, individuals who take
prescription medication or use alcohol, and individuals with high
blood pressure, diabetes, open wounds and heart disease) should
be advised not to use the sauna.
• The sauna room is kept between 155-170O Fahrenheit with 5%
relative humidity
• Please shower before entering sauna.
• Limit yourself to a maximum of 10 minutes in sauna. Prolonged
exposure can result in hazardous hypertension.
• Allow at least 5 minutes after exercise before entering sauna.
• Individuals at high risk (as listed above) should be advised to not
use the steam room unless authorized by their physician.
• No food or drink allowed in sauna.
• Drink plenty of fluids before and after leaving the sauna.
• If you feel faint or dizzy in the sauna, please exit immediately.
• Users are required to wear a bathing suit or shorts and to place a
towel under their body when utilizing the sauna.
• The sauna is an electrical appliance; do not pour any liquids on the
rocks or place newspapers, towels, or any combustible material on
the heater or guard fence. The heater gets extremely hot during
19heating cycle and should not be touched or burns may result.
• No one under the age of 18 is permitted to use the sauna.
Steam Room Rules and Regulations
• Wet surfaces in the sauna may be slippery.
• Please shower before entering steam room.
• No shaving in steam room.
• Do not pour water on the steam room sensor; this can damage
the sensor.
• The steam room is kept between 100 and 110 degrees Fahrenheit
(humidity 100 percent relative).
• Limit yourself to a maximum of 10 minutes in steam room.
• Prolonged exposure can result in fatal hyperthermia.
• Allow at least five minutes after exercise before entering steam
room.
• Drink plenty of fluids before and after leaving the steam room.
• If you feel faint or dizzy, please exit immediately.
• Users are required to wear appropriate bathing suit or shorts and
to place a towel under their body when utilizing the steam room.
No street clothes or shoes.
• Wet surfaces in the steam room may be slippery.
• No one under 16 years old is permitted to use the steam room.
• Steam room will be closed during family swim.
Family Day Rules and Guidelines
• Family Day is provided at Lifetime on Saturdays and Sundays
from 2:00PM - 4:00 PM.
• A copy of the birth certificate or social security card must be pre-
sented to membership services during Membership office hours.
At this time, a form will be completed and the child’s picture will be
taken. If the child is not present, please bring a picture of the
child.
• Family is defined as members of your immediate household, (i.e.
spouse, children under 18, and grandchildren under 18. Fees
apply to all others).
• All members and Family Day participants must check at the front
desk before utilizing the facility.
• Children under 16 years must have direct supervision at all times.
• If, for any reason, we do not have a lifeguard available, the fitness
pool will be closed to all children under 16 years.
• There will be 1 lifeguard on duty.
• Lifeguards will be posted at the lifeguard station 10 minutes before
entrance of any family day participants.
• Lifeguard will open up three lap lanes on the step end of the pool.
This will be the only space allowed for families to utilize. Children
20must not cross through the lap swim lanes for any reason.
Permission may be granted for older children to lap swim, if the
lanes are not being utilized.
• The lifeguard will blow a whistle if needed to get the attention
of a child in an attempt to change the child’s behavior and/or
actions in the pool if they are deemed unsafe or disruptive. If
the lifeguard has to blow a whistle three times to
address the actions of a child during a pool session, the
child will be asked to exit the pool area.
• Children under age 16 are not permitted in the spa or steam room.
• Parents must check-in family members with the lifeguard and
will be asked to remain with their children in the pool area.
21Change of Address
• Members shall give a written notice to Membership Services of
any change in address.
Change in Medical / Health Condition
• All members are required to complete a medical history
questionnaire and sign an informed consent for exercise.
• Lifetime staff may reserve the right to require a physician’s release
before participating in any exercise program or you may sign a
release/waiver form.
• Members are required to notify Membership Services of any
change in their medical history, which may affect their ability to
safely participate in an exercise program.
Change in Marital Status
In Virginia, the mere fact that two spouses have separated does not
mean their status as husband and wife has changed. The period that
the husband and wife are separated becomes the grounds for the
divorce, which is filed after the appropriate waiting period. If a spouse
wishes to cancel another spouse, Lifetime must have permission from
the person being canceled and the cancellation will be reviewed by
Lifetime management. Once a divorce is finalized, the main member
has the ability to cancel a co-member from the contract. The
co-member can then go on their own contract as a single member
without the other’s permission.
Medical Hold Policy
• Members can put their membership on a medical hold with a note
from their physician.
• The physician needs to state the reason and the period of time the
member cannot participate in the facility.
• If a return date is not specified in the initial note, the member will
need to get medical release before revisiting the facility.
• Lifetime needs documentation of this while under the physician’s
care.
• You will not pay dues during this time.
• Your initial membership contract will be extended for the number
of months your membership is on medical hold.
22Membership Renewal
• Membership will automatically renew for the same term of the
membership agreement, UNLESS member notifies Membership
Services in WRITING 30 days prior to the expiration of the
membership agreement.
Freeze Policy
• Members will be allowed to freeze their membership for a
minimum of one month and a maximum of three months. Those
three months must be consecutive (i.e. June, July and August).
• Members can only freeze membership one time per contract year
and will be charged $10.00 per member (within each membership)
to initiate freeze. In order to freeze membership, membership
services must receive a thirty-day written notice in advance in
order to initiate the freeze and your account must be current.
• You will not pay dues during this time and your membership will be
extended for the number of frozen months.
Lost or Stolen Items
• Lifetime is not responsible for lost or stolen items.
• Members are encouraged to store all personal items in a locker.
• Staff members are not permitted to hold valuables. Exceptions may
be made for items such as motorcycle helmets that do not fit in a
locker.
• Items found should be turned in to the front desk .
• For those items identified as belonging to a particular individual,
Lifetime will make one attempt to contact the owner regarding the
lost item.
• Items not claimed within 14 days will be donated to charity.
• If an item of perceived value is reported as stolen, hospital security
will be contacted.
Payments
• Billing is processed on the 1st day of each month.
• Payment is due on the 15th of each month.
• Automatic electronic payments via bank account or reoccurring
credit card draft will take place on the 1 5th . If the 1 5th falls on a
weekend or holiday, the draft will occur on the next business day.
• Accounts not settled by the last day of the billing month will be as-
sessed a late payment charge of $5.00 per month until payment is
current.
• Membership privileges will be suspended for all members with de-
linquent accounts.
• If mailing payments, please allow 7-10 days for delivery. We are
23not responsible for late payments delayed by mail.
• A charge of $25.00 will be added to your account for all returned
checks, bank drafts and debit or credit cards.
• Please remember that all changes to your account require a 30
day written notice.
** A charge of $25.00 will be added to your account for all returned
checks, bank drafts and debit or credit cards.
24Rules and Security Violations
• Violations of posted or written rules may result in membership
suspension.
• Any violation of security such as stealing will result in suspension
from the center and possible criminal prosecution.
• We have cameras located throughout the center for safety
concerns.
Inclement Weather Policy
• The Director of Lifetime Fitness (under the advisement of
Administration) will make an appropriate decision concerning facility
closure/delayed opening or early closing due to inclement weather.
• A message announcing the decision will be placed on the Lifetime
Fitness phone line, (540)-932-5433 as well as the website:
http://www.augustahealth.com/lifetime-fitness/announcements to be
accessed by Lifetime Fitness staff and members. An early morning
decision to delay opening or to be closed will be available before 4:00
AM. But possibly the night prior if weather is imminent. Please check
back for changes before venturing to Lifetime.
Inclement Weather Policy for Fitness/Specialty and Aqua Classes:
• Classes will be canceled in the A.M. hours with closing of The
Waynesboro City School System when appropriate. If schools are
closed multiple days, a decision will be made by Coordinator to
determine class schedule and will be posted on the above website as
well as on the communication board at the front desk. Noon classes
will follow morning closing and cancellations. Evening classes will run
as scheduled unless otherwise stated by noon via the above stated
avenues. Cancellations of other programs will be at the Coordinators’
discretion and will be communicated with participants.
• Kids place will be opened regular hours with facility opening unless
extenuating circumstances arise.
General / Other
• Always have a safe and fun time!
• Please direct any questions to the front desk attendant and they
will assist you or direct you to the appropriate party.
• We welcome your feedback! Please make any suggestions/
comments in the front lobby or online at
http://www.augustahealth.com/contact.
• There is a coat rack in the hallway leading to the tennis courts for
your convenience.
• Phones are located throughout the center for local calls only.
• Augusta Health Lifetime Fitness is a SMOKE FREE environment.
25• Water fountains are located between the locker rooms on the main
fitness floor.
• All Lifetime employees are CPR, First Aid, and AED Certified.
In case of emergency:
• Emergency pull cords are located throughout the facility to pull if in
need of emergency assistance. You will find them in the tennis
area at the bottom of the steps leading from the café area on the
left, handicap stalls of each restroom, family changing locker room,
men’s and women’s lavatory area in locker rooms, on the window
wall in the fitness pool, under phone in therapy pool and in both
locker rooms in the therapy area.
• Telephones are located throughout the facility. There is one near
the water fountain on the main fitness floor, one outside the
group fitness studio, one in the free weight room, one in the tennis
café and one outside the specialty studio. If you need immediate
assistance, please call 8043 for the front desk and help with be
sent.
Children and Youth Policies
General
• A Child Facility Agreement should be completed and turned into the
front desk.
• Membership at Lifetime begins at age 13, and therefore, anyone in the
Center younger than 13, must be either A) in the Medical Adolescent
Policy or B) in a youth program.
• Youth programming can utilize various areas throughout the facility.
All children within that program must remain with the group and are
unable to exercise or wander off on their own.
• The Medical Adolescent Policy allows children 8-12 years old to
exercise, with their parent, in a supervised fashion. This program is
based on physician referral only, and final approval to enter this
program will be at the discretion of Lifetime’s Medical Fitness
Coordinator. All children utilizing this program must enroll in
membership and receive a wrist band each time they enter the facility
to exercise. Please reference our medical adolescent policy in the
children and youth manual for complete details.
• No adolescent between the ages of 8-12 years will be allowed to:
o Exercise in the Free Weight room.
o Take part in any aerobic, martial arts, cycling, and water or
specialty classes taught by instructors at Lifetime Fitness.
o Utilize the Steam Room, Sauna, Whirlpool Spa or Therapy
Pool.
• All safety rules must be followed at all times.
26• Children are expected to behave in a positive manner while attending
programs/classes at Lifetime Fitness. Behavior expectations are
provided to parents at the beginning of children’s programming to
ensure proper behavior. These expectations can vary depending on
the programming. Details will be provided at enrollment.
• Any Adolescents not abiding by any of the above rules and guidelines
may potentially lose membership privileges
• Youth must wear appropriate attire, footwear and gear for activity.
Additional guidance may be obtained at the first session.
Drop Off & Pick Up Procedures
• Meet in the assigned area specific to departmental programming
protocol mentioned in the brochure.
• Children should arrive no earlier than 5-10 minutes before the
program is scheduled to begin.
• For children under the age of 13, parent must make visual or personal
contact with staff when dropping child off.
• Children should be picked up no later than 5-10 minutes after the
program is scheduled to end.
• For children under the age of 13, parent must make visual or personal
contact with staff when picking child up.
• The Child Facility Agreement form (CFA) asks who is able, and unable
to pick up the child from the facility. The instructor has that list and
verifies the person is on the list prior to the child’s departure. If the
person picking up is not on the list, the child will be unable to leave
with that person.
Childcare (The Kids’ Place) Guidelines
• All parents will be required to sign their child in and out each time they
visit.
• Upon signing in, the parent will list the area of the facility that they will
be utilizing, in case they need to be contacted to pick up their child.
• Registration forms ask who is authorized and not authorized to pick up
the child from the program.
• Parents should take appropriate steps to ensure that their child is
clean and has a fresh diaper (if appropriate) before leaving them in
childcare.
• No advance reservations are required, but the maximum stay in the
Kids’ Place is 2 hours.
Sick or Injured Children
• Children should not attend the program if they have a fever over 100
degrees, are vomiting, or are contagious in any way.
• Parents are required to call in any absences.• Make up sessions will be considered on a case by case basis at the
discretion of the instructor/Program Director.
• Injury Policy: If child is injured during programming, Staff will initiate
emergency response to handle the situation as trained.
o Depending on severity of injury, parent will be called, and made
aware of the situation right away.
o If parent is not located, emergency contact will be called from
Registration Form. If appropriate, parent will be notified upon
completion of that day’s session.
• Cancellation Policy: If session/class is cancelled due to inclement
weather or by fault of Lifetime Fitness, the session/class will be
rescheduled at a time designated by the Program Director.
Adolescent Policy
• Adolescents between the ages of 13 - 15 years can be added to their
parents’ membership for an additional fee and must abide by all rules
and guidelines that are set by Lifetime Fitness.
• Failure to abide by the guidelines may result in termination of the
membership.
• All adolescents must go through a complete orientation prior to using
any of the equipment.
• All adolescents must sign a contract stating that they fully
understand and will adhere to all rules or guidelines set forth by
Lifetime Fitness.
• All adolescents under the age of 16 must be on the same
level/area as their legal parent or guardian at all times.
Please reference our Child Facility Agreement and Children
and Youth Manual for complete details regarding all
policies and protocols for children under the age of 18.
This can be found on the Lifetime website at
http://www.augustahealth.com/lifetime-fitness/membership
All members are subject to the policies outlined in the
membership contract. These policies are subject to
change at the discretion of the Lifetime Fitness
Management Team.
28Notes:
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