MILLBROOK COUNTRY CLUB MEMBERSHIP BENEFITS 2020-2021 - Membership Benefits 2020-2021 Update A3 ...
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MILLBROOK COUNTRY CLUB
MEMBERSHIP BENEFITS 2020–2021
Millbrook Country Club Membership provides a host of benefits and privileges as well as access to both
exclusive golf and lifestyle events and experiences each season for all the membership community to enjoy.
The stunning new Mill Farm development and course enhancement set to tee off in October 2021
MAIN BENEFITS • Annual allocation of 10 x complimentary 18-hole green fees for
extended family, friends and/or guests.
• Complimentary access to the Health & Fitness Centre
• Members can host guests at a rate of $85pp,
(including all gym classes and facilities) and use of the golf
(maximum of three guests at a time), or use a valid
course and driving range.
Members Guest Card if unaccompanied.
• Preferential 25% discount off Millbrook’s published
• All guest charges are the responsibility of the hosting Member.
accommodation rates.
• Millbrook online booking system for all non-Member event tee
• 20% discount off all food & beverage purchases
times.
at Millbrook restaurants and outlets.
• Carts can be hired at the discounted rate of
• 10% discount at The Spa at Millbrook and all retail purchases
$30 / 18-holes & $15 / 9-holes.
at Millbrook outlets.
• Complimentary use of golf trundler and changing rooms.
• Annual allocation of member guest benefits
- 25 complimentary day passes at the Health & Fitness Centre • 10% discount on all purchases at the Golf Shop.
- 10 complimentary golf rounds (green fees) • Preferential rates for Members coaching clinics.
- 5 member guest cards • Sister Club arrangements: Laguna Golf & Country Club in
• Individual Youth Extension & Next Generation Singapore, Clearwater Resort in Christchurch, Brookwater
additional membership options. in Brisbane as well as Noosa Springs & Sanctuary Cove
• Exclusive Member-only events and experiences as in Queensland.
well as access to Member-only facilities.
HEALTH & FITNESS
GOLF • Complimentary year-round access to the indoor lap pool,
• Complimentary year round green fees & sauna, outdoor hot pools, and tennis courts, exercise classes.
Driving Range access at Millbrook. • Annual allocation of 25 complimentary day passes for extended
• 3 official club golf days on Tuesdays, Fridays & Sundays. family, friends and/or guests, for one day’s usage (including
• Member-only tee times reserved throughout the season classes), per person.
in addition to club competitions. • Millbrook online booking system for classes.
• 2 small complimentary buckets of range balls for warm up • 10% off all purchases.
at the driving range, per day, per eligible Member. • Bike hire is available by contacting our Reception
or Concierge teams at a cost.
ACCOMMODATION
• Members receive a preferential 25% discount off Millbrook’s
MILLBROOK
published rates when booking their own stay at Millbrook,
via the Reservations team.
COUNTRY CLUB TERMS &
• Access to book and use Millbrook Hotel concierge CONDITIONS 2020–2021
and tour services.
All Millbrook Country Club benefits, terms & conditions are
FOOD & BEVERAGE subject to change during the season and are reviewed
• 20% discount at all food and beverage restaurants and outlets at each season, including annual dues payable each year.
Millbrook, including groups of up to 6 diners and Room Service.
• Tuesday Cellar Nights at the Millhouse Restaurant available every
Tuesday to bring your own special wine for dinner bookings at
MEMBERS DIGITAL ID
$25 per bottle corkage. The digital ID issued as part of your membership is strictly for your
use only. It is a breach of your membership to share this with any
other person.
THE SPA
• 10% discount on all retail purchases and treatments at The Spa at
Millbrook.
GENERAL
• The membership year runs from
1 October to 30 September annually.
MEMBERS GUEST PRIVILEGES • Family memberships & fees cover husband/wife and
Annual allocation of the following privileges to gift to extended family, spouse/partner and all children until they are aged 27 at the
friends and/ or guests whilst staying in-house or visiting Millbrook commencement of a new membership year. If they turn 27
Resort each season/year: during a new membership year, they are eligible up until
• 10 Complimentary rounds (green fees) of 18-holes of golf 30 September of that year.
• 25 Complimentary daily uses of the Health & Fitness Centre • Membership is a separate financial transaction to any property
(including classes, gym, pools, tennis courts) purchase. It is a pre-requisite to ownership and can continue after
• 5 Member Guest Cards any property sale, so long as annual dues are paid.
Member complimentary guest golf rounds and/or Health & Fitness • Current application fee for each new membership is set at
access passes can be redeemed instantly at either the Golf Shop NZ$20,000 + GST for a family membership. This is a one-off
or Health & Fitness Centre. cost which is non-refundable and non-transferable.
• Please contact Membership Services for
MEMBERS GUEST CARDS current annual dues information.
These are designed for unaccompanied guests to enjoy preferential • All room accounts or hotel charges settled by credit card
discounts and access at Millbrook Country Club when either staying will incur a surcharge of 2%.
in-house or visiting the resort. • Children of Members aged 27 or over are no longer eligible
Upon presentation of a valid Members Guest Card, to receive membership privileges, unless as an Individual Youth
the bearer can enjoy the following privileges: Extension Member, Next Generation Member or as a
Member Guest.
• $85 golf green fees, 10% discount on cart & equipment hire.
• Membership cards are not issued annually. Replacements
• A preferential 15% discount off Millbrook’s published rates.
and/or duplicates are available at a cost of $10 each.
• 10% discount on food & beverage at Millbrook restaurants.
• Access to Health & Fitness Centre for $16 per person, PLEASE NOTE
per day if not a paying Millbrook hotel guest.
• Members are required to provide Membership Services with
• 10% discount at The Spa. electronic colour head & shoulder images of all eligible members
• Access to book and use Millbrook Hotel shuttle services of their family membership after approval to be uploaded to their
if staying in-house. membership profile(s).
• Access to book and use Millbrook Hotel concierge • To ensure all Members can enjoy full membership access,
and tour services if staying in-house. privileges & discounts, all Members are required to present their
• Bike hire is available via our Reception or Concierge teams at membership cards at all times when at Millbrook and are required
a cost. to sight and sign all dockets. We will also accept a photo of a
current membership card via smartphone. This will identify all
Members to the Millbrook team, ensure correct charges are made
TRANSPORT and protect your membership at all times.
• Millbrook offers a Hotel shuttle service for in-house guests which
• All Member benefits are not transferable to other Members,
Members staying in-house and Owners can use.
extended family, friends and/or guests.
• Complimentary Hotel shuttle services are available to central
• All Member Guest Privileges are non-transferrable to other
Queenstown, operating on a timetable and for Arrowtown, operate
Members/memberships.
on-demand.
• All Member Guest Cards must be pre-arranged by contacting
• Millbrook airport shuttles are also available via the Hotel with a
Membership Services in advance of guest arrival(s).
Millbrook property pick up and drop off service at a cost.
• All Member discounts cannot be used or combined
• Please enquire about our preferential rates with Queenstown Taxis
with any promotions and/or special offers at Millbrook.
for any other door-to-door services (including airport transfers).
• All dogs must be on a lead at all times when on Resort grounds
• Group transport options are available on request at a cost.
and are not permitted at rental properties in the Millbrook
rental programme.
• All Member events are pet-free unless otherwise advised.
• The speed limit on all Resort roads at all times is 30km per hour.GOLF • For Tuesday Cellar Nights at The Millhouse Restaurant,
please note these are for dinner only and only available on
• All Members are required to book a tee time either online (not Tuesdays, at this restaurant. Please advise you will be bringing a
using the Members Den website) or with the Golf Shop and check bottle(s) when booking.
in on arrival before playing on the course.
Please contact front.desk@millbrook.co.nz or call Toll Free NZ:
• Annual allocation of each family membership’s Driving Range 0800 800 604 for all restaurant bookings and enquiries.
practise fobs are issued at the time of joining with the family
allocation loaded on to the main Member’s and
partner/spouse’s fob.
HEALTH & FITNESS
• Please check with the Health & Fitness team regarding the
• Replacement or additional Driving Range fobs for Members are
Centre’s rules around child & youth access to the pools,
$20 per fob.
gym and use of gym equipment.
• Children under the age of 15 must be accompanied on the golf
• Please ensure you confirm in advance, the names of those
course, unless they hold a valid handicap or by prior arrangement
authorised to use any Complimentary Passes, to avoid any
with the Golf Shop.
inconvenience and to protect this privilege.
• Children under the age of 16 or without a current drivers licence
• Bike hire is available by contacting our Reception or
are not allowed access or use of golf carts at Millbrook at any time.
Concierge teams and charges will apply.
• Please ensure you confirm in advance, the names of those
Please contact health.fitness@millbrook.co.nz or call
authorised to use any complimentary golf rounds, to avoid any
+64 3 441 7014 for further information.
inconvenience and to protect this privilege & note these are
non-transferrable to another membership.
• As golf carts are used both on and off the golf course, we need to
THE SPA
remind all cart users and private owners to ensure that no children • Please note that Member discounts cannot to be used or
under the age of 16 and those who do not hold a driver’s licence combined with any special Spa offers.
cannot be in sole charge or use a cart on Resort grounds at any time. • Please note that a cancellation fee will apply for any bookings
• Private golf carts are the responsibility of the owners and all carts not cancelled within 24 hours’ of scheduled appointments.
should be driven with extreme care at all times and in accordance Please contact thespa@millbrook.co.nz or call +64 3 441 7017 for
with Resort guidelines. all bookings and enquiries, including current promotions.
• Residential Owners of private golf carts are required to complete
and return our Private Golf Cart registration form which is available MEMEMBER GUEST PRIVILEGES
online or by contacting Membership Services. • Each family membership (as opposed to each member of
Please contact golf.shop@millbrook.co.nz or call +64 3 441 7010 the family membership) receives an annual allocation of 10
for all golf-related enquiries or queries. complimentary golf rounds and 25 complimentary Health & Fitness
passes, together with 5 Member Guest Cards each membership
ACCOMMODATION year (1 October–30 September).
• Reservations are essential and subject to availability. • Members are responsible for all of their guest charges, conduct
and must accompany guests when they participate in any official
• Member discounts exclude Luxury Retreats,
club or Member events.
packages, promotions, etc.
• Member Guest privileges cannot be rolled over,
Please contact reservations@millbrook.co.nz or call Toll Free NZ:
if they remain unused by 30 September annually.
0800 800 604 for all reservations.
• All Member Guest Privileges are electronically issued, redeemed
TRANSPORT and managed by Membership Services each membership year
and must be authorised in advance.
• All Millbrook hotel shuttles are subject to availability.
• All Queenstown complimentary shuttles require confirmed bookings. MEMBER GUEST CARDS
• All airport shuttles must be booked in advance and confirmed • 10% discount at The Spa at Millbrook.
via Reception/Concierge Services.
• Member Guest Cards are required to be requested and authorised
• Please note no-shows for airport shuttles will incur full in advance of any guest arrivals with Membership Services, are
charges (either to/from or return). valid for a maximum of 2 weeks from the date of issue and are to
• Transport for larger Member groups must be booked and be handed back to Reception when the guest departs, as they
confirmed in advance with additional costs applicable. expire and are recycled.
Please contact concierge@millbrook.co.nz or call Toll Free NZ: • Any charges and/or outstanding charges or accounts as part
0800 800 604 for all shuttle bookings, terms and timetable of a Members Guest Card is the responsibility of the hosting/
enquiries. authorising Member.
• Member Guest Card holders (unaccompanied guests) cannot
FOOD & BEVERAGE participate in Members golf club day competitions or events.
• Please note this discount does not include • Member Guest Card Hotel discount excludes Millbrook Luxury
“Millbrook at Yours” takeaways. Retreats, packages, promotions, etc.
• Members must be present when any discounted purchases • Member Guest Card golf discounts and access are subject to
are being charged to the Member account and this includes Room availability.
Service charges. Please contact Membership Services via
• The Member discount cannot be used in conjunction with any membership@millbrook.co.nz or call +64 3 441 7000 ext. 7306
other promotion operating in Millbrook restaurants and outlets at for further information or clarification regarding any membership
the same time, individual functions and special events. benefits and/or all member guest privileges.
• Reservations essential at all Millbrook restaurants and outlets.Members enjoyed various private tours of the new Mill Farm & golf course developments during 2019–2020
YOUR MILLBROOK RECENT
COUNTRY CLUB MILLBROOK AWARDS
CONTACTS AND ACCOLADES
• 2020 TripAdvisor Travellers’ Choice Award Winner - Top 10% of hotels in the world
MEMBERSHIP • Nominated Oceania’s Leading Hotel 2020 & 2019, New
Zealand’s Leading Resort 2020 & 2019
SERVICES AND SALES • Awarded Qualmark Enviro Gold status with Qualmark New Zealand 2014 to 2020
• Best Luxury Retreat 2019 in the South Island - Lux Life Magazine Awards
• 2019 Qualmark 100% Pure New Zealand Experience Award Finalist
Adele Robins • 2019 World Ski Awards Finalist for New Zealand’s Best Ski Hotel
• 2019 TripAdvisor Travellers’ Choice Award Winner in the following categories:
First point of contact for all membership enquiries and sales. - Top 25 Hotels - New Zealand & South Pacific
T: +64 3 441 7000 ext. 7306 M: +64 21 701 152 - Top 25 Luxury Hotels - New Zealand & South Pacific
- Top 25 Hotels for Service - New Zealand
E: adele.robins@millbrook.co.nz / membership@millbrook.co.nz • Awarded Best Luxury Retreat 2019 - South Island by LUX 2019 Hotel & Spa Awards
The Membership Office is located upstairs behind the Golf Shop • Voted Australia and Oceania’s top Luxury Spa Hotel
and is open Mondays, Wednesdays & Fridays 9.00am - 5.00pm at the 2018 World Luxury World Awards
• Voted Best Luxury Golf & Lifestyle Resort 2018 New Zealand,
or by appointment and as seasonal demand requires.
from Lawyer International Legal 100 Awards
• Achieved the ‘Most Wanted’ award 2018 from Hotels.
PROPERTY SALES –
com (based on verified guest reviews)
• Voted New Zealand’s top Luxury Spa Resort at the World Luxury Spa Awards in 2019
• The Spa at Millbrook is a finalist in 2020 and was awarded the
MILLBROOK REALTY LTD following awards at the 2018 World Luxury Spa Awards:
• - Best Spa Manager in the Continent
• - Best Luxury Golf Resort Spa in the Continent
Property Sales Office
• - Best Luxury Hotel Spa in New Zealand
T: +64 3 441 7062 E: property@millbrook.co.nz • - Best Luxury Resort Spa in Queenstown
• Awarded Luxury Golf Resort of the Year at the 2018 LUX Hotel & Spa Awards
Austin Bragg M: +64 21 340 020
• Awarded New Zealand’s Best Golf Hotel at the 2016, 2017 & 2019 World Golf Awards
Julia Franklin M: +64 21 244 7630 • The Millhouse Restaurant has received the Wine
Teresa Chapman M: +64 21 397 552 Spectator’s Award of Excellence in 2012 - 2019
• Kobe Cuisine was named as the continent winner for Luxury Resort Restaurant
Located at the Property Sales Office on The Avenue. & Japanese Cuisine at the 2018 & 2019 World Luxury Restaurant Awards
• The Millhouse Restaurant was named the continent winner for Fine
Dining Cuisine at the World Luxury Restaurant Awards 2018 & 2019
ESTATE SERVICES and the regional winner for Luxury Hotel Restaurant 2019
• Awarded Most Scenic Wedding Venue at the 2019 Global Wedding Awards
• Awarded New Zealand’s Best Luxury Wedding Venue at the 2018
Mike Stacey Global Wedding Awards Matthew McDonald (Outstanding Young
Property & Facilities Manager Hotel Executive of the Year) Nicolas Souto (Housekeeper Employee
of the Year) at the 2019 New Zealand Hotel Industry Awards
T: +64 21 194 2481 E: mike.stacey@millbrook.co.nz
• NZ Master Builders House of the Year Awards.
For all Owner & Estate-Related queries. • Most Customer Centre Accommodation Provider in New Zealand 2020 – Lux Life
Millbrook Country Club Limited
1124 Malaghans Road, Arrowtown 9371
T: +64 (0)3 441 7000 | 0800 800 604
E: membership@millbrook.co.nzYou can also read
