My Massanutten - EDITION: FALL 2022 - WINTER 2023 - A Publication Exclusively For Massanutten Resort Owners
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My Massanutten
A Publication E xclusively For Massanutten Resort® Owners
EDITION: FALL 2022 - WINTER 2023
LE T TER FROM
THE EDITOR
A Year of Renewal
It’s been a busy year with friends and families re-connecting with each other and the world
around them. For our owners, Massanutten provides the perfect setting for connecting
through recreation, family-fun activities, and soothing relaxation. We are hard at work
to make your vacation dreams a reality and offer our owners many opportunities
to create treasured memories.
In this edition of My Massanutten, we will share the news you can use to make the most
out of your ownership, update you on some exciting changes, new attractions, give you
the resources to plan your travels, and provide you with your association updates.
At Massanutten, we are here to help you realize your travel
dreams and look forward to seeing you on the mountain!
Zenaida Hall
Contributing Editor
1
CONTAC T US
Owners Association
mymassanutten@massresort.com
owners.massresort.com
INSIDE
Ownership Fees
ownersassoc@massresort.com
540.289.4904 (option 1)
Reservations
T HI S ED I T I O N reservations@massresort.com
540.289.4904 (option 2)
Mortgage Payments
3 NEWS YOU
CAN USE
434.973.1250
Public Relations/Sales
Get the most out sales@massresort.com
of your ownership. 540.289.4907
New Owner Vacation Advisor
9 UPDATES @
THE NUTT®
novavacations@resortscompanies.com
434.220.7706
What's new at RCI
Massanutten. Weeks | 844.874.5792
Points | 844.968.7476
15 PLANNING
YOUR VISIT
Things to know
before you go. Resort Information
info@massresort.com
19 RCI EDUCATION www.massresort.com
540.289.9441
More travel from
your membership. Snow Sports
snowinfo@massresort.com
540.289.4954
23 OWNER
CONNECT Golf
woodstonegolf@massresort.com
Your Massanutten 540.289.4919
community.
Massanutten WaterPark
waterpark@massresort.com
540.437.3340
The Spa at Masanutten
“Go confidently in the direction spa@massresort.com
of your dreams. Live the life you 540.289.4040
imagined.” - Henry David Thoreau
Concierge
info@massresort.com
540.289.4978
Condo Rentals
rentals@massresort.com
540.289.4952
2
NEWS
YO U C A N USE
Get the Most
Out of Your Ownership
At Massanutten Resort, we want our owners
to be successful and happy with their travel
choices. Whether owners are vacationing
here at Massanutten, planning travel to
another destination, or choosing a last-
minute vacation opportunity – your owners
association has experience assisting owners,
providing tools to improve the travel planning
process, and working with world-wide travel
partners like RCI to get owners the
greatest value for their vacation-time!
Timing Is Everything
Do you know your deadlines? When fees are
due? When reservations should be made?
How to use your bonus week? Check out
the answers to these and other frequently
asked questions by clicking here.
Your Personalized
Prearrival Check-In Email
Before your arrival to Massanutten,
we will send an email with all the
information you need including the
forms you need to complete to streamline
your arrival experience with us. Owners
save time and save paper!
3 NEWS YOU CAN USE
Need To Rent
NOVA
Your Condo?
When owners are able to
vacation here, we celebrate,
but sometimes you realize
that your week will go unused.
Explore this great option for
owners – TripForth! Fill out the Are You A New Owner?
Planning To Travel form online and find out Our new owner vacation
Elsewhere? how easy it is here. advisors, NOVA, provides
We work with travel partners owners with the most current
like RCI to get owners the information and helpful
greatest value for their resources. We can help you
vacation-time! Did you know register on the website, get
that RCI has more than online resources for your
4,300 affiliated resorts in 100 mortgage, reserve your
countries? Find out more week, and navigate the many
about RCI benefits here. benefits of RCI. Find more
information here.
Register Your Account
Owners can manage their account, make reservations, get news and updates,
and now purchase advance tickets and itinerary planning.
You can pay your fees online, get live chat support, and make reservations all in the same day.
From there, you are encouraged to check-out resort amenities and activities, with the option of
making ticket purchases and activity bookings 30-days in advance, assuring availability and making
travel planning easier. Visit owners.massresort.com and register your account today!
2
Enter the last
name, owner
number, & zip
1 code
Click the
register tab
3
Enter email
& create
password
4
Click submit
4
Owner's
Website Feedback
Your owners association is
working on a website upgrade
based on 0wner requests.
Planned features include
paperless communication,
digital billing, and autopay.
We need your feedback.
If you have comments and
suggestions to improve the
Massanutten Owner's Website,
please take the survey
and click here.
Owner Key
Release Policy Keep Your Account Up-To-Date
As an owner, you have the Timeshare ownership can be an exciting and cost-effective way
option to allow friends or family to travel on a regular basis. Keeping your contact information
to use your reservation. In current is an important part of ownership. It is your responsibility
order to allow guests to check- to notify the owners association regarding changes in your
in to your reservation, owners contact information and other ownership related
are required to submit a key updates such as:
release form, which is written
authorization allowing your Change of Address - Owners can email us their updated
guest to check-in. Download information or simply log into your Owner's Website to update
the form here and review address, email, and/or phone numbers. The change will update
the key release policy here. all of your accounts. If you have questions, email
ownersassoc@massresort.com.
Did you know? You receive Name Change (Changes of name due to marriage, divorce,
your Gold Card(s) when you and legal name change) - Please provide us with a copy of the
purchase your timeshare legal document showing the change. Email or mail a copy of
from Massanutten – the documents to ownersassoc@massresort.com or
our owners are golden Massanutten Owners Association at P.O. Box 1227,
because their ownership Harrisonburg, VA 22803.
provides many benefits
and discounts. Adding Owners to the Deed or Change of Ownership -
Please provide us with a copy of your recorded deed (recorded
in the Rockingham County Clerk's Office in Harrisonburg,
Virginia), showing the change along with the appropriate fee.
For more info, email ownersassoc@massresort.com.
5 NEWS YOU CAN USE
N OW O FFERI N G
HYDRAFACIALS
Amazing & lasting benefits including:
• Reduction of fine lines & wrinkles
• Revitalization & deep hydration
• Skin clarification & smoothing
Packages available!
Reserve today at 540.289.4040.
Did you know? To maximize your
RCI exchange trading power – you
should bank your week no later than 9
months in advance of the start date of
your ownership week. However, when
you can deposit may vary based on
when your resort makes your weeks
available to you and when you pay your
maintenance fees. Gold Card Owners
MASSRESORT.COM/SPA
All new me nu & se rvices!
get an extra vacation every year
with their RCI membership!
6
Industry News
Alaska Attorney General Action Against
Fraudulent Timeshare Exit Company Serves
as Warning to Consumers - July 2022
With the recent lawsuit filed by Alaska Attorney
General Treg Taylor against seven corporations
and eight individuals who are alleged to
have operated a fraudulent timeshare exit
company, the American Resort Development
Association-Resort Owners’ Coalition
(ARDA-ROC) today reminded timeshare
owners to always talk to their developer
Sking & Snowboarding
first when looking to exit their timeshare.
Read the full article here.
Don’t be tricked by professional-looking ads,
Join us for the 2022-23 Winter Season!
documents, websites, or certain business
Lessons • Equipment Rentals
ratings. These resale and relief companies
Terrain Parks • Live Music • Dining
usually shut down after a few years when
they start to feel the pressure of government
agencies or mounting lawsuits and simply start
a new company. Some of these companies
even allege they have a relationship
with Massanutten.
Do you know how to SPOT A SCAM?
Unprompted initial contact | False promises
- If something sounds too good to be true,
Snow Tubing it probably is. | Upfront fees
We urge you to not be fooled by any of
these companies. Protect yourself and your
timeshare ownership! Stay up to date on the
latest scam offers in the resale market at
owners.massresort.com/billboard and
be on the lookout for suspicious behavior.
When in doubt, contact us at
ownersassoc@massresort.com.
ice skating
7 NEWS YOU CAN USE
Key Advantage of
Timeshare Ownership
– June 2022
Timeshare ownership
according to American Resort
Development Association
(ARDA), has the advantage
in a time of increased travel
and accommodations Annual Dues & Partial Payments
demand that drives up the At the end of each year, the Board of Directors sets your
price. According to Business association’s budget for the coming year. Even though your
Travel News 2022 lodging account is billed once a year, you are welcome to make partial
prices increases average 13%, payments leading up to your due date. This can ease the
especially impacting individual burden of a one-time payment.
cost of per night stays.
We are in the process of upgrading our property management
“With travel on the rise, prices software, which will have electronic (paperless) billing and
have increased and continue automatic payment features. You are welcome to prepare for
to, but this hasn’t been the e-billing now by opting-in on your next invoice or by emailing us
case for those who own a at ownersassoc@massresort.com with your request, name, and
timeshare. Timeshare owners account number. Until we have an automatic payment feature
have been largely protected available, please feel free to make partial payments online at the
from the economic pressures owner’s website. Visit owners.massresort.com.
that affect room rental rates.”
Read the full article here.
8
UPDATES @ T HE NU T T®
Ski Area Expansion Updates
This year we celebrated our 50th anniversary
with the theme - Ready. Set. We’re not done yet!
We are thrilled to give you an update on the
ongoing renovations and expansion plans.
The 2021-22 ski season enjoyed improvements
in our facilities, slope expansion, and major
technology. We are excited to report several
of the planned improvements and slope
expansions are ready for the
2022-23 ski season.
9 UPDATES AT THE NUTT®RFID Ticketing – Introduced in the 2021-22 ski season, this new
technology allows owners and guests to book their slope-use
tickets online, check-in via kiosk, skip long ticket lines, and hit the
slopes when you are ready. Your RFID card will work for the whole
season or just the days you choose. It’s a great way to plan
your snow sports adventure and find available discounts!
Did you know? You receive your Massanutten Owners Gold
Card discounts when you book through the owners’ website.
Remember, you will be asked to present your Gold Card ID
when checking-in at the RFID window.
Three New Trails – This season is when the real excitement
begins with the addition of three new trails - Mueller’s Mile, rated
“More Difficult”, Ridgecrest, rated “More Difficult”, and the Slot,
rated “Most Difficult”. All will open for the 2022-23 season
and will be accessible by the Peak Express lift.
10Snow Making – Massanutten installed
50 HKD low energy guns and 6 automated fan
snowmakers last year and will install 52 additional
automated low energy HKD KLIK guns,
22 TechnoAlpin guns, and 8 SMI fan guns on
existing and new terrain over the next two years.
All new terrain will feature automated low energy
air, water, or fan snowmaking technology.
Did you know? The new snowmaking
equipment on the existing terrain
will replace much older less efficient air
water snow guns to reduce our carbon
footprint and improve efficiency.
LED Lighting – The resort is also adding The Summit Club – The new owner’s only
LED lighting fixtures to the new terrain and will lounge was relocated to the top floor of the
begin replacing existing metal halide lights with ski lodge. Stylishly redesigned, the Summit
LED lighting. The lighting project will Club offers concierge service, complimentary
save 41,000 kwh hours a year. beverages – coffee and hot chocolate, and
features the best views of the ski area.
Ski Patrol Area Renovation – This renovation
featured much needed equipment updates, High-Speed Quad Lift – The 2023-24 season
treatment beds, skier service area, and employee will see the installation of a new high-speed
lockers. Ski Patrol provides emergency services, detachable quad lift to replace the Peak
snow sports safety education, and Express lift. A new “More Difficult” trail,
slope monitoring. Ridgecrest, and a new double black diamond
“Extreme Difficulty” trail, No Hessitation under
the lift will open for the 2023-24 season.
Mid-Mountain Grill – Located at the base of
the Peak Express lift, this is the place where the Exciting as all that is, we are still not done yet
chowder meets the powder. Mid-Mountain Grill with summer of 2024 seeing two additional
also offers three permanent restrooms. “More Difficult” trails, with one connecting
Paradice to Mass Transit and another
trail from the Ridge Triple lift.
This is all part of a 3-year expansion project
that has included 6 new trails and replacing
a 30-year-old fixed grip lift with a high-speed
quad lift in the summer of 2023. Click here
for more info on our ski terrain expansion!Higlight @ THE NUT T ®
Massanutten Adaptive Ski School
For the past 40 years, Massanutten Adaptive Ski
School (M.A.S.S.) in partnership with Therapeutic
Adventures, Inc. has been dedicated to
providing greater snow sports accessibility to
individuals with physical and developmental
disabilities. This partnership provides adaptive
alpine instruction to embolden individuals of
all ages to overcome challenges associated
with physical and developmental disabilities,
chronic health impairments, and other
special health needs.
Over the past four decades, Therapeutic programs, groups, and private individuals in
Adventures, Inc and M.A.S.S. has served providing 6,000+ adaptive instruction/guiding
rehabilitation centers, disabled veterans, sessions and more than 15,000 lessons.
therapeutic recreation and special education
WWW.MASSANUTTENWATERPARK.COM
Our Indoor WaterPark is open year-round, always heated to 84° F
12Welcome to the hot sands of the
Egyptian desert. You're part of a large
archeological dig team that’s looking
for lost artifacts near the Valley of the
Kings. Your team has been using an
old stone structure as a field office
to run the operation, which started
nearly 4 months ago. During that
time, your team found nothing
…until last night.
Just before dusk, a large stash of
ancient artifacts was discovered.
NEW! Pharaoh’s Revenge Escape Room Instead of starting the morning
Massanutten is excited to introduce our newest
by examining and cataloging the
escape room adventure, Pharoah’s Revenge!
artifacts, you drew the short straw
This room will replace the current Rescue from
and had to make a routine
VooDoo Island Escape Room located at the
supply run into town.
Woodstone Recreation Center. More info
coming soon at www.massresort.com/escape.
Upon your return, you realize
something went terribly wrong. The
other members who stayed behind
at the dig site are lying outside of the
field office, barely conscious and near
death. Now it’s up to you to figure out
what caused this sickness and help
the team before it’s too late.
Escape Rooms &
Virtual Reality!
Located just a short drive from Massanutten,
enjoy an amazing meal, share the perfect bottle
of wine, and take a moment to truly unwind.
Book your next adventure @ 540.289.4977
or MASSRESORT.COM/ESCAPE CrossKeysVineyards.com
13 UPDATES AT THE NUTT®Groups AT MA SSANUT TEN
Let us help you make your next group outing remarkable at Massanutten!
Massanutten Resort will be the world as well as sports
opening a new multi-use simulators such as hockey,
entertainment facility in the dodgeball, football, soccer,
fall of 2022 located next to and more! In addition to
mini-golf. “The Perfect Break” the above listed attractions,
will have e-sports gaming “The Perfect Break” will have
stations powered by Game Up a great selection of food
Esports, a few arcade games, and beverages available for
and the main attraction- two purchase. This new facility will
state of the art TopGolf Swing be the perfect place to
Suites. The TopGolf Swing take a break while on
Suites include not only golf vacation! Learn more at
simulators, but a collection www.massresort.com/
of top golf courses around perfectbreak.
14The Massanutten
PLANNING YO UR V ISI T
Resort App
Massanutten is a 6-thousand- Have you received your Mountain Perks?
acre resort featuring major It’s a reward program that is as easy as knowing your phone
attractions, multiple recreation number. The Massanutten Rewards program is FREE and
centers and pools, and lots of easy to sign up for. Once signed up, simply mention that you're
dining. We want our owners to a Massanutten Rewards member every time you make a
get lost when they want to and purchase at the resort and provide us with your phone number to
find what they are looking for accumulate points towards special redemption offers OR receive
when they need to. Resort app a 5% rebate on points earned. Get all details here and start
users can book activities, build earning perks for having fun on vacation shopping,
an itinerary, and receive in app dining, and making memories!
only discounts. Login using the
same username and password
you use to book activities Did you know? For reward points to be applied to your
online. New users can register account immediately, you must mention participation in the
on the app to create a new Massanutten Rewards Program prior to purchase and
account. Find out more here. give your phone number.
Did you know? Users
can put in their condo
assignment in the Resort
app and it will bring you
home all week long.
15 PL ANNING YOUR VISITOwner Gold Card
Discounts
Online Owner Gold Card
discounts have moved to your
Owner's Website. In order to
receive your Owner Gold Card
Discounts, you will need to
login to your Owner's
Website. You are still able to
make in-person purchases
however, you may find fewer
items available for purchase
compared to purchasing in
advance. Tickets may sell out,
especially during holidays
and weekends.
A valid Gold Card ID
will be required for each
ticket purchased at time of
redemption. Owners will need
to show their physical Gold
Card for in-person purchases.
For items purchased at non-
Gold Card rate, owners can still
get their discount but MUST
show their physical Gold
Card at the ticket window to
receive a refund for the
price difference. Find out
more here.
DINING
at Massanutten
WWW.MASSRESORT.COM/DINE
16Massanutten offers a vast variety of activities perfect for everyone to enjoy!
EVENING SHOWS • ARTS & CRAFT CLASSES • DINING EVENTS • FITNESS CLASSES
A Few Of Our Favorite This Season Consider
Trawick Travel Protection To
Planning Resources Guard Your Vacation Plans
Did you remember to protect your
Snow Sports vacation? For $89 per trip, you can
www.massresort.com/ski easily protect yourself and your
Scroll down the webpage to find everything from traveling companions with travel
season passes to webcams, weather conditions, protection that includes:
and our beginner snow sports guide! Trip Cancellation, Trip Delay,
Emergency Accident & Sickness
Live Events & Festivals Medical Expense, Baggage Delay,
www.massresort.com/festivals Rental Car Damage & Theft,
This is the most up-to-date resource for and more. Find out more here.
Massanutten's live events and festivals including
our ValleyFest, Summer Jam, Fall Festival,
and Snow Moon Fest events!
Explore • www.massresort.com/explore
Updates for every season at Massanutten!
Calendar of Entertainment & Dining
www.massresort.com/fun
View live entertainment & dining events!
Play • www.massresort.com/play
View info about the WaterPark, snow sports,
golf, recreation, activities & classes,
escape rooms, and more!
17 PL ANNING YOUR VISITUGG Emmett Duck Boot
Heritage design features a
White Spider Rubber outsole
Gear GUIDE
with ice-gripping rubber lugs
on the forefoot and heel, Smith
enhancing traction on wet Altus
and frozen surfaces. MIPS
Helmet
Fox River This helmet
Table Top lets you
adjust the
Ultra Light
venting on the
Weight Ski fly to match
Sock the weather conditions.
Enjoy exceptional
softness with fine
grade Merino wool Obermeyer
blended with lofty
Grommet Jacket
cashmere and luxurious
Ski-ready jacket is a street-
silk. Moisture managing
to-trail jacket made for
fibers that keep feet dry,
versatility. The Grommet
warm, and comfortable.
Jacket comes complete with
Obermeyer’s Skier Critical™
seam sealing, making it
comfortable enough for
everyday wear, and strong
enough to endure your
next powder session.
Seirus Ascent Glove
Smith Squad XL Goggle With a massive warmth capacity and
This goggle features a cylindrical lens a premium leather shell you can brave
made from molded carbonic-x material so the elements like never before.
it’s tough, but still has Fog-X technology
and ChromaPop™ lens innovation
for crystal clear vision.
Find this gear & more at our Resort retail locations!
WWW.MASSRESORT.COM/SHOP
18RCI
E D U C AT I O N
Massanutten Owners –
Top Travel Destinations
Between April 2022 and
September 2022, 19,389
owners exchanged and
traveled to an RCI resort!
Who: Massanutten Owners
What: Vacation Destinations
When: April – September 2022
How: RCI Exchange
Top USA Destinations
Virginia: 9,503 vacations
Florida: 3,692 vacations
South Carolina: 840 vacations
Nevada: 784 vacations
Top International
Destinations
Mexico: 248 vacations
Dominican Republic: 105
vacations
Canada: 56 vacations
Jamaica: 31 vacations
“The world is a book and
those who do not travel
only read one page.”
- Augustine of Hippo
Time to turn the page
and call RCI!
19 RCI EDUCATIONIt's almost time to Share the Joy!
This is an exclusive opportunity to give your family
and friends the gift of creating memories through
a vacation. Keep an eye out in your email and
mailboxes for fantastic vacation getaway offers to
share; only Affinity Rewards Program Members
are eligible to participate. Not a member?
No problem! Call 1-866-831-4437 or visit
www.affinityrewards.com to
enroll. It's FREE to join!
20NOW’S YOUR CHANCE TO PLAN
NEW TRAVELS
This is it — your chance to start a new year with new adventures in new destinations
all over the map. Plan today for 2023’s great getaways by logging in at RCI.COM.
UNLOCK EVEN MORE
Premium access to even more travel options is waiting with Exchange Plus. Find high- LEARN MORE
demand destinations during peak travel windows. Then, live your getaway dreams.
RCI® Magazine is the official travel publication of RCI, LLC. RCI benefits are obtained only via a subscription to the RCI Magazine. Use of the term “Membership” is intended to denote subscription to the RCI Magazine. *This
offer is eligible for 10% Off (USD) off the RCI Exchange fee for travel through 04/30/23 and must be booked by 12/31/22 at 11:59PM ET. The discount on the RCI® subscribing member’s account with the greatest discount value
will be applied. Discount may only be used once. Only one discount may be applied per booking. Discount cannot be combined with other offers. Discount not available on internal exchange. If the booking is canceled, then
the discount offer will be forfeited. This offer only applies to new reservations and excludes Exchange Plus inventory. RCI Weeks new enrollment offer is redeemable only online at Discover.RCI.com/Massanutten and expires
on December 31, 2022 at 11:59 p.m. ET. Single use only. Total savings based on 1-year RCI Subscribing Membership self-enrollment fee. Reinstatement fees may apply. Registration as a Seller of Travel does not constitute
approval by the State of California. Exchange: CST: 2046555-50. Fla. Seller of Travel Reg. No. ST-26552. Washington Seller of Travel Reg. No. 602357907. Hawaii TAT Broker ID #TA-023-193-6000-01. © 2022 RCI, LLC. RCI® and
related marks are registered trademarks and/or service marks in the United States and internationally. All rights reserved.TAKE 10% OFF
YOUR NEXT RCI® EXCHANGE VACATION*
RCI WEEKS® RCI POINTS®
SUBSCRIBING MEMBERS SUBSCRIBING MEMBERS
Book online at RCI.com/DEALS Call 844.968.7476
or call 844.874.5792
BOOK & SAVE
NOT A MEMBER?
You’re in luck. For a limited time, you can
enroll as a new RCI Weeks member and
save big with enrollment code: MASS22.
Just act fast — this offer ends 12/31/22.
DID YOU KNOW?
Your Extra VacationsSM Getaway bonus 1-YEAR MEMBERSHIP
week certificate can help you discover JUST $59USD
even more travel options.
2-YEAR MEMBERSHIP
Call your RCI Travel Guide or
go online today to redeem you JUST $100USD
bonus week certificate.
JOIN TODAYOWNER
CONNECT
Our Community – You Own. We Own.
Massanutten like any home, it is our responsibility to take care of both our guests, our resources,
ourselves, but also our environment that we are so fortunate to have enjoyed for fifty years.
Fifty years proud. Fifty years strong - and we’re not done yet!
Currently Around The Resort
• Electric vehicle charging stations.
• Water fountains for reusable bottles in the Ski Lodge and Mountain
Cruisers which help to eliminate single-use plastic water bottle use!
• Waste oil heating furnace used to heat the snowmaking maintenance
building in winter by recycling used motor oil.
• Seasonal guest shuttle service to reduce individual car emissions.
• Recycling bins located around the Resort.
Fun Fact: Massanutten diverts more than 150,000 pounds
of recyclable material from the landfill annually!
23 OWNER CONNECTMassanutten Gives Back
Massanutten is committed to building stronger communities in the places where we live, work,
and play —we regularly volunteer, provide expertise, and donate to organizations to live out several
of our core values, which is taking care of each other, our property, and the community.
Giving Back In 2022
Kid's Fishing Day | April 23
Youth outreach for Rockingham
County Recreation.
American Red Cross Blood
Drive | May 4 - Supporting
blood donations.
Epic Fest 2022 | May 21
Supporting the Town of
Elkton clean up.
Valley Fest 2022 | May 28
Proceeds benefiting the
Rotary Clubs of Harrisonburg
& Rockingham County.
Massanutten Resort Spring Elkton Junior Order Fall Festival | October 8
Classic Golf Tournament Summer Festival | July 6 - 9 Proceeds benefitting
May 28 - Donating hams to EAUS. Supporting Patriotic Union. McGaheysville Volunteer
Fire Company.
Massanutten Hoo-HA Bike Stuff the Bus | August 5 - 7
Race | June 3 - 5 - Supporting Supporting the EAUS 36th Annual Elkton Autumn
the Shenandoah Valley school supplies drive. Days | October 15 & 16
Bicycle Coalition. Supporting the Town
EAUS Stock the ROCK
Hunger Doesn't Take A Vacation August 12 & 13 of Elkton.
Food Drive | June 6 - 17 Supporting the EAUS
school supplies drive. 10th Annual Massanutten
Summer Jam Festival Resort Turkey Bowl Golf
July 3 - Proceeds benefitting the United Way Day of Action Tournament | November 12
Rockingham/Harrisonburg SPCA. September 21 - Supporting Donating turkeys to EAUS
United Way community for thanksgiving dinners.
projects.
Operation Christmas Card
December
24Memories @ THE NUT T ®
First-Time Memories @ The Nutt
Visiting Massanutten the first time
with my oldest daughter. - Melany S.
One of my 1st visits to enjoy
the slopes! - Merick B.
The first time I took my two oldest
kids snow tubing. - Reed T.
I was just there in October for Halloween.
First time with some girlfriends and I will
never forget the beautiful scenery that
we had!! - Stephanie G.
Pictured: October was my 50th
Birthday weekend getaway. - Regenia S.
Pictured: My favorite memory was when my
5-year-old daughter learned how to ice skate
all by herself for the first time! - Nora H.
Making Memories @ The Nutt
Thanksgiving and Christmas time at
Massanutten is our family’s most
treasured memories. - Rishawna M.
Spending time with family watching sunsets.
Lazy river for relaxation at the WaterPark.
Spa massage! - Carrie N.
Hiking the trails with family and just
being able to wake up in the mountains
which are healing to my soul! Love
the wildlife! - George & Roseanne A.
My favorite memory at Massanutten
is being able to enjoy nature with my kids.
The mountains are majestic and the views
and breathtakingly beautiful!! We enjoy coming
at least once a year and enjoy getting
away with our family! - Regenia S.
25 OWNER CONNECTLooking Forward To More
Memories @ The Nutt
Massanutten is a great place for
all ages to enjoy, we can't wait to
get back soon. - Candice B.
Pictured: My son, his wife, and I on the ski slopes. The ladies
enjoying karaoke at the WaterPark one evening. - Candice B.
Share Your Memories
Enter to win A FREE WEEK at Massanutten
Resort when you share your favorite memory & photos.
SUBMIT YOUR MEMORIES HERE.
The winner will be featured in the Spring - Summer
2023 My Massanutten Biennial Newsletter.
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Your owners association is working on website upgrades and we want
your feedback. Planned features include paperless communication,
digital billing, and autopay.
scan the QR COde or Click here to take the survey!
26EMPLOYEE Spotlight
For 50 years, Massanutten has been a great place to work and an amazing mountain region to visit
and explore. Our employees know it’s the owners that make our mountain playground vibrant
and exciting – you are the reason we do what we do!
From the excitement of the ski area – we share our thoughts and memories from those that keep
you safe and lift you up! From our culinary group, we share insights into meaningful events
and serving up a passion you can taste in every dining experience.
Cody B.
Restaurant
Operations
Manager Allen G.
10 years Lift Operations
Manager
Memorable 24 years
Beautiful
Amy H.
Wedding
& Catering
Specialist
1.5 years
Teamwork
Nancy B. - Ski & Bike Patrol Manager
30 years • Expanding
27 OWNER CONNECTTAKING CARE OF:
OUR GUES TS • OUR PROPERT Y • OUR TE AM • OURSELVES
What is one standout guest memory
you have had since working at Massanutten?
• Last month I had a guest return. She was a bride at a wedding I coordinated last year and
she was attending a birthday party that I had organized and was managing. She raved about
her wedding day and gave high compliments to me and our staff. It was wonderful
learning what a positive impact I had made in someone’s life. - Amy H.
• During our summer operations, a couple of guests didn’t think they could ride the chairlift
back down. I brought them down on our Polaris Ranger and gave them info about the resort
and ski area they didn’t know previously. They said everything about the experience
made their vacation exceptional. - Allen G.
• Many years ago, a teen-aged guest was injured while skiing on an expert slope. A couple of
days later, we found a note on our chalkboard from his father, which gave the young man’s
name and injuries. It also said that the doctors said that people rarely survive the injuries that
he had. The father finished his note with “Your people saved my son’s life and I can’t thank
you enough.” Until the recent renovation, a photo of that message hung in our break room,
and I still have it. Two years ago, the young man returned to thank us himself, with
his eight-year-old daughter at his side. - Nancy B.
What is one place/thing you What do you enjoy about
love about Massanutten that your position at Massanutten?
owners may not be aware of?
• Building relationships, networking,
• I love the western slope for and constantly working on my
mountain biking and interpersonal skills. Also having
hiking. - Nancy B. the ability to experiment with new
culinary ideas and concepts for
• The peak views at the top our guests. - Cody B.
of the scenic chairlift are
the best. - Allen G. • I enjoy the fact that everyday
I have the opportunity
• Rugged Cup! Take time to positively impact
to map out your journey peoples lives. - Amy H.
across the mountain.
Take advantage of the • Working with returning guests
Resort app, to help and staff every year. - Allen G.
guide the way! - Cody B.
28Meet you on the mountain!
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