October 2019 - Hawkes Bay Chamber of Commerce
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October 2019
Comment from the CEO ………………………………………………………………………..…………… Page 3
Protect your business from this common cyber scam ………..…….………………………… Page 4
Services lead GDP growth ………………………………………....………………..…………………… Page 6
Kia tū, Kia māia | Shape Our Future ………...……………….………………...…………………… Page 7
Moving away from cheques ………………………….………………….…………...………………….. Page 8
AskYourTeam—Building cultures of involvement ……....…………………..……………… Page 9
Meet Rachael Wallis ..……….……...…....………………………………………..………………….. Page 10
‘Beached Forest’ Art Installation and Workshops ………...………………………...……….. Page 12
Young Enterprise Regional Awards ………………………………………...…………………………... Page 13
Introduce some of these simple things into your daily life and benefit ……….…….. Page 14
Chamber Team share how they look after their mental health ..………………..…….. Page 15
Join us to celebrate at the Pan Pac Hawke’s Bay Business Awards Dinner ………..... Page 17
PPHBBA2019 - The Judges ……………………………………………………..………...…………….. Page 18
PROFILE: The Recruitment Company ………………………………………………………….……….. Page 20
PROFILE: kokako.studio ………………………………………………………………………..……………. Page 21
EVENT: David Seymour - Leader of the ACT Party …….…………..………...…………….. Page 22
EVENT: BA5 at Forsyth Barr Hastings ………………………..…………………...……………….. Page 23
EVENT: Young Enterprise Regional Awards ……………..……………..………..……………….. Page 24
EVENT: Business Awards Celebration Dinner …………..……………..…………..…………….. Page 25
PHOTO: NZ Innovation for Sustainability Event …………………………………..………………. Page 26
PHOTO: Guest speaker Hon. Stuart Nash ……………………………………………….…………... Page 27
PHOTO: Hawke’s Bay Blue September Breakfast with Peter Montgomery ……..…... Page 28
PHOTO: Mastering the Media with Rawdon Christie …………………………………...……... Page 29
Front Cover: Rawdon Christie—Mastering the Media
As part of Mental Health Awareness Week, a colleague found a toolkit online that businesses can use to help wellbeing in the workplace. I suggested the Chamber team all take a topic and write about our views and experiences in an open and real way. I thought this would be easy for me, but I obviously had a few lessons to learn about vulnerability. My lesson: there is a big difference between stating facts about your life compared to how those facts affect you emotionally. The exercise resulted in self- awareness for my colleagues and me. If you would like an insight to the Chamber team’s vulnerabilities, check out page 15 and consider doing this yourself. Local Government authorities have a direct impact on the way we live and operate in Hawke’s Bay. No matter who you are or what you do, the individuals you vote for (or don’t vote for) will make decisions on such issues as water quality, rates, housing, healthcare and regional assets like the Napier Port. You have the right to say who will lead our cities, healthcare and region, so ensure you get your vote in by October 12. Karla Lee CEO Hawkes Bay Chamber of Commerce
Protect your business from this common cyber scam
It’s easy to fall for and can go unnoticed. But if you know what to look for and put these four security
measures in place, you’ll be in a good position to keep you and your business safe.
In association with
The scam
Last year, CERT NZ received a report from a small business that was receiving emails from an attacker
pretending to be a recognised supplier.
The emails contained fake invoices and were attempting to trick the business into paying the invoiced amount
into an attacker’s account.
The emails seemed legitimate. For example, they included information about recent goods the business had
requested and the right costs.
However, there were small differences in the sender's email address that fortunately staff noticed before any
payments were made.
With the help of their IT provider, the business discovered that an employee’s email account had been hacked.
The account had a simple password, making it easy for the attacker to get into the account and forward any
emails containing words like "account", "invoice" and "pay" to an external address belonging to the attacker.
The information in these emails gave the attacker enough details about the business’s billing cycles and
behaviours to create fake invoices that looked legitimate.
In the past year, CERT NZ received more than 2,000 cyber security
FACT reports from New Zealand businesses and organisations.
The reported financial loss was over $5.2 million.
Get protected Many businesses think a cyber attack won’t happen to them. To help keep you and your business safe, put the following four measures in place. Manage your passwords Have a strong and different password on each of your accounts, like email and software programmes. You might use a password manager, an app that securely stores account logins. That way you only have to remember one password. Keeping your data safe with a password manager — CERT NZ Turn on two-factor authentication Add an extra layer of security to your business email accounts by applying two-factor authentication (2FA). It’s often a password and something else, like a code that is sent to your mobile phone. Two-factor authentication as a security tool for business — CERT NZ Check your privacy settings on social media Updating your social media privacy settings to only friends and family makes it hard for cyber criminals to find out information about you. Cyber security and social media — CERT NZ Update the software on your devices Don’t ignore software updates when they are available. Try to action them as soon as possible. It’ll help protect against bugs and viruses. If you have a cyber security issue Report any issues to CERT NZ right away. You’ll be asked to describe the cyber security issue you’re experiencing. CERT NZ will then identify it and let you know what the next steps are to resolve it. Along with providing you with help, CERT NZ uses the information you share to create advice and guidance for others who might be going through the same issue. Any information you provide is confidential, unless you give consent to share the details of your report. Report an issue — CERT NZ Cyber Smart Week 2019 CERT NZ will be holding Cyber Smart Week on 14-18 October. More information on how to get involved and help keep your business safe online will be available from late September. Cyber Smart Week 2019 — CERT NZ
Services lead GDP growth 19 September 2019 Gross domestic product increased 0.5 percent in the June 2019 quarter, following a 0.6 percent rise in the March 2019 quarter, Stats NZ said today. “Service industries, which represent about two-thirds of the economy, were the main contributor to GDP growth in the quarter, rising 0.7 percent off the back of a subdued result in the March 2019 quarter,” national accounts senior manager Gary Dunnet said. The service industries recorded broad based growth, with eight of the 11 industries showing positive results in the June 2019 quarter. Household expenditure on services saw a corresponding increase, rising by 0.5 percent. Goods producing industries fell 0.2 percent in the June quarter, driven by declines in manufacturing and construction. “Both of these industries rose in the March 2019 quarter,” Mr Dunnet said. “This quarter, lower investment in non-residential building and a decline in food, beverage, and tobacco manufacturing led to the falls.” The size of New Zealand’s economy in annual current price terms hit a milestone in the June 2019 quarter, reaching $300 billion for the first time. “It took about fourteen years for the economy to go from $100 billion to $200 billion, and nine years to reach $300 billion,” Mr Dunnet said. Gross domestic product, industry growth and contribution to growth, June 2019 quarter Image shows a column graph, pie chart, and bar chart showing growth, share of the economy, and contribution to growth in the June 2019 quarter for the primary, goods-producing, and services industries. Column chart shows the service industries grew 0.7 percent, primary grew 0.7 percent, and goods-producing declined 0.2 percent. Pie chart shows that service industries make up about two-thirds of GDP, goods- producing about one-fifth and primary about one-twentieth. Bar chart shows industry contribution to the GDP growth rate: primary 0.0 percentage points, goods-producing 0.0 percentage points, and services 0.5 percentage points.
“All of Hawke’s Bay’s five councils
will have ballot boxes in their customer service centres
and some libraries... if you would rather return your voting papers
by post, they must be mailed by 7th October
at the very latest or they may not reach the
electoral officers in time.
Moving away from cheques Inland Revenue is becoming increasingly digital in the way we work. Soon this will include a move away from cheques. This also reflects our customers’ preferences with cheque usage declining every year. Last year cheques only accounted for 5% of payments and some people who used cheques also used other payment methods. Most of our customers are now choosing to pay their taxes electronically. From 1 March 2020, we will no longer accept cheques. This includes post-dated cheques (cheques dated after 1 March 2020). We are encouraging cheque-paying customers to get a head start on finding other convenient and secure payment options that work for them. We do appreciate that for some people this will be a significant change that will take some adjustment. The good news is that there are lots of faster, cheaper and safer ways to pay – electronically or in person. WAYS TO PAY We recommend you contact your bank about online banking options such as: • direct credit payments • automatic payments. Many banks offer a dedicated tax payment option. You can pay online through Inland Revenue: • Use your credit or debit card to make online payments through our website. Visit ird.govt.nz/pay. • You can pay by direct debit and make debit card and credit card payments securely through myIR online services. Visit our website (ird.govt.nz) and login or register for myIR. • If you’re overseas you can pay us using a fees-free money transfer service. Search for “make a payment” on our website (ird.govt.nz) for more information. In person: • You can drop into a Westpac bank and pay your taxes over the counter by cash or eftpos. You can only do this at Westpac branches. • You can also use one of Westpac’s Smart ATMs. If you can access the internet, go to Westpac.co.nz to find a Westpac branch or Smart ATM. Find out more To help you find a payment option that works for you: • Talk to your bank about their online banking facilities. • You can also find out more about your payment options on the Inland Revenue website. Visit ird.govt.nz/pay. • If you have a tax agent, you may also like to talk to them about your payment options. If you need help getting started with online banking: • For help getting started with online banking, check out any free digital courses offered by your bank or local community groups.
Travelling extensively through Asia, Europe and
the USA, experiencing other unique cultures,
locations and people has inspired me to value
the connections and networks we make
wherever we are in the world and to strive to
challenge ourselves continually.
It has always been nice to return home to the
Welcome Hawke’s Bay Bay as we only appreciate what we have on our
Chambers new doorstep when we leave it for some time. This
Communication & is reflected in the current trend that more
people are not only returning to Hawke’s Bay
Membership Coordinator - but choosing this astonishing region to settle
Rachael Wallis in.
We equally see this as a central and vibrant
hub of commerce and business. The harmony
between work and personal life can be
achieved. We see many individuals and
families making a lifestyle choice to either work
and live in the Bay or relocate here and
commute to work elsewhere.
I have an enormous appreciation for everything
my brilliant hometown has to offer us all. Not
only the beautiful climate, the business
opportunities & growth potential that the area
is experiencing and the superb food and wine
we get to enjoy - I couldn’t think of a better
place to live!
My career spans over several businesses, most
recently as an insurance broker for Rothbury.
For 15 years prior, I was a Business
Development Manager based in Hawkes Bay
and found myself working with organisations
across NZ. Operating in this varied role
contributed to my passion for building and
maintaining close client relationships and in
recognising the value of professional
membership bodies and affiliations.
My goal is adding value to your business by
connecting and representing you; as a valued
member of the Chamber. I look forward to
meeting you personally over the upcoming
months and welcome any feedback that you
may have, to continue to assist you in your
business.
Let’s talk soon!‘BEACHED FOREST’ ART INSTALLATION AND WORKSHOPS
At the front of everyone’s mind is climate change and how this is going to impact our next generation. Our guest artist
Susan Mabin is an award winning Hawke’s Bay multimedia artist concerned with environmental themes. She spends
many hours combing the shoreline for materials that she transforms into artworks.
Along our beaches lies a mountain of rubbish and Susan’s work helps to bring this issue to our attention.
Beached Forest
Art Installation by Susan Mabin During the two workshops we will create a ‘TREE OF
HOPE’ in bright rainbow colours that will act as a
Walk amongst a sculptural forest of trees that have
centrepiece to the installation.
grown from the detritus of Hawke’s Bay beaches,
surging from the waves onto the shore, and into the These workshops are suitable for children aged 8+
gallery at Creative Arts Napier. The beauty of Beach only. More info here: http://www.thecan.co.nz/can-
Forest contradicts these lamentful beginnings, taking listings/beached-forest-childrens-art-workshop/
you into a transformed world.
Open 7 days, free entry. More info here: Visit Mural Artist Christie Wright as she installs CAN’s
http://www.thecan.co.nz/can-listings/beached-forest/ new public work of art.
10am – 2pm daily from 15th October, launched at the
White Night event on Saturday 19 October.
Beached Forest Children’s Workshops
Interactive experience with artist Susan Mabin
Kids – join Susan for an exciting educational workshop Creative Arts Napier
during the school holidays and in the lead up to 16 Byron Street
Harcourts Hawke’s Bay Arts Festival; listen to an (behind Te Pania Hotel)
environmental educator talk about the oceans, and Napier 4110
collaborate with Susan on the creation of an 06 835 9448
additional sculptural piece for the installation, using www.thecan.co.nz
clean rubbish we have collected from Marine Parade. bookings@thecan.co.nzIf you would like to see how these
young millennials think and operate,
please join us to celebrate the
efforts and success of our
Hawke’s Bay youth at this free event.
REGISTER HERE“No one is an island, therefore hearing and sharing our life journey is vital with friends, family and
colleagues. I can’t live for another person, but I can walk beside them, cheering them on or catching
them when they fall. I have walked beside my niece since she was born, cheering her on when she
played netball, won awards and received her university degree. I have also been there to wipe
away her tears and hug her in happy and sad times. This connection is one of many I cherish that
makes my journey richer and feeds my soul”.
Karla
"Active to me is more than just physical activity; it is equally about exercising one’s mind, body and
soul. It is who I am and what I need in times of difficulties and emotional upheavals. I enjoy walking
along the beach, feeling the sun on my face taking time to reflect about my day, where I am and
where I want to be.
Keeping active not only keeps me fit but provides clarity in my life".
Rachael
“Giving to those I care about brings me joy; finding that little thing. It may be time gardening with
them, sharing knowledge, finding a small precious ‘something’ I think they’ll like or giving them my
understanding when they are in hardship, raises my spirit. By being observant and watching those
around us, we instinctively know what is needed to help them and in turn, help ourselves”.
Christine.
“At least once a day, I stop for a few minutes to appreciate the sky, landscape or sea. This puts
things into perspective for me and motivates me to be present in the moment. Seeing my daughter
laugh out loud when I embarrass myself, then tell me I’m a cool Mum, or hearing a friend sing
because she is unintentionally caught up in a happiness bubble are snippets of my daily life that
make me stop, take notice, smile and be grateful for my surroundings and the people in it”.
Karla
“Like many, I am a full time working mum. I have a career that keeps me on my toes, three children,
a partner, a home, two cats + a dog; there are days where life feels like chaos!
If I don’t look after myself, my mind is like a large pot of spaghetti, jumbled and on the brink of
boiling over. I get tired and burnt out, and I’m not much use to anyone when that happens. I also
overthink a lot.
A work friend suggested that knitting might be a good way to clear my mind and kindly bought me a
pair of needles and a ball of yarn.
I’d never knitted before, she was right, it was calming and allows me to switch off to what’s around
me, helping me reset.
When I am feeling overwhelmed, I’ll take five and pick up the knitting needles”...
Lisa
The Chamber team have picked up the five wellbeing titles and shared
how we personally take specific actions to help our own wellbeing.
This has been a great exercise for us and I would recommend you trying it with your team.Gareth Mentzer Kirsten Newton
Gareth has over 15 years’ experience in a Kirsten has experience in both human
variety of Operational and Business resources management and health and
Management roles working with safety management. Making sure
businesses across New Zealand and ... people are safe, well trained ...
more… more…
Jen McKay Melissa Brownrigg
Jen’s team supports clients to implement Melissa is a Director at PwC Hawkes Bay
the AskYourTeam system in order to gain with over 15 years of professional
insights into their underlying business services experience. She specialises in
performance and works with clients ... tax and works with many Hawkes ...
more… more…
Dr Jonathan Sibley Michael Hinton
Jonathan is originally from the Hawke's He specialises in providing tax services,
Bay. His career has taken him to roles in particularly in connection with corporate
Australia, the UK, the Pacific, SE Asia, groups, privately held businesses and
Africa and the Middle East. regularly assists taxpayers with ...
more… more…
Kevin Atkinson Neville Smith
For the last six years, Kevin has been the Neville is an experienced finance
Head of Commerce at Hastings Boy High professional and Chartered
School. He takes a keen interest in local Accountant. He learnt his trade in the
business and integrates this interest ... professional services environment ...
more… more…Regan Cotter Tim Sandall
Regan is a marketing and management With 37 years of experience in the New
lecturer for the EIT School of Business Zealand Forestry sector, Tim has been
teaching a range of courses from fortunate to work across all levels of the
Consumer Behaviour to ... industry’s operational supply chain ...
more… more…
Ross McMillan Tyler Ashworth
Ross is the Chief Financial Officer and a Experience in relationship banking, trade
member of the Executive Team at Pan solutions and corporate finance allows
Pac Forest Products Ltd. He leads the Tim to support a diverse range of
Finance and IT services teams ... customers in achieving their business ...
more… more…
Stephanie Maloy Wendy Schollum
Stephanie has over 15 years’ experience At just 23 years old, Wendy started her
as an employment lawyer, including first business: a digital marketing and
working as an in-house lawyer at software development agency called
director-level for a global investment ... Xplore. At its peak, Xplore employed...
more… more…
THE JUDGESThe Recruitment Company (TRC) was founded references, background checks and drug testing
in 2016 to help businesses around New before moving on with training.
Zealand with their staffing solutions. TRC
TRC is a tight knit, family orientated group
manages aspects such as payroll, training and
whose sole mission is to find the right candidate
HR duties which helps take the load off of
for the job and provide the client with growth
companies that may not have the time or staff
and complete staff management. We strive to
to do themselves.
nurture the relationships with our clients and
TRC has also partnered with AWX, one of the candidates in order to create a lasting bond so
largest recruitment agencies in Australia. They that we may better serve everyone.
have integrated their finance, payroll, health
The Recruitment Company has offices in
and safety and HR resources with TRC.
Hastings, Christchurch and Nelson and looks to
Recently added was a platform to seamlessly
expand into other cities in the near future.
advertise for positions on popular New
Zealand websites where most job seekers look
Contact Us
for work.
M. 021 880 844
TRC seeks to hire people not only in New P. 06 878 8809
Zealand, but overseas workers as well for E. rmarkram@trcnz.co.nz
seasonal jobs. They screen all potential W. www.therecruitmentcompany.co.nzDAVID SEYMOUR - LEADER OF THE ACT PARTY
When: Tuesday, 15th October 2019
Time: 3.00 pm - 4.00 pm
Venue: Hawkes Bay Business Hub
36 Bridge Street
Ahuriri, Napier
Price: Complimentary
The Hawke’s Bay Chamber would like to invite of Auckland in electrical engineering
Hawke’s Bay businesses to come and hear and philosophy.
ACT Party leader David Seymour speak on the
David knocked on 13,000 doors in the Epsom
15th October
electorate before being elected in 2014. In
ACT Party Leader David Seymour will speak the Key/English Government he was the
about the performance of the current Under-Secretary to the Minister of Education
Government and how ACT’s recently- and responsible for charter schools. He is the
announced policies in the areas of tax, sponsor of the End of Life Choice Bill.
education and red tape will help small
David will speak for approximately 40 mins,.
businesses get ahead. A question and answer
session will follow. There is a limited amount of seats for this
event, so if you’re interested book now.
About David:
David grew up in Whangarei with two
younger brothers, where his parents were a
pharmacist and a draughtsman. As a
teenager, he moved to Auckland for high
school before graduating from the UniversityBA5 at FORSYTH BARR HASTINGS
When: Wednesday, 16th October 2019
Time: 5.30 pm - 7.00 pm
Venue: Forsyth Barr - Hastings
211 Karamu Road North
Hastings
Price: Member complimentary
Non-member $15.00 + GST
The Hawke's Bay Chamber of Commerce would be investing in, which puts them at risk of not
like to invite you to our upcoming BA5 at Forsyth being adequately prepared financially for
Barr. retirement.
Join us to mix and mingle with other business Join Paul Chandler, Forsyth Barr Investment
professionals to grow your network and business Adviser as he discusses the key things to consider
opportunities. to get the most from your KiwiSaver investment.
‘It’s your money – take charge of your future’ A disclosure statement for a Forsyth Barr
For many New Zealanders, KiwiSaver will make up Authorised Financial Adviser is available on request
a significant part of their retirement income, yet and free of charge.
when it comes to making decisions about their
KiwiSaver investment many are uninformed about
how much they should be contributing and can be
unsure of the most appropriate fund they shouldYOUNG ENTERPRISE REGIONAL AWARDS
When: Tuesday, 22nd October 2019
Time: 4.00 pm - 7.00 pm
Venue: EIT Hawke’s Bay
501 Gloucester Street
Taradale, Napier
Price: Complimentary
It’s time to celebrate the journey of our If you would like to see how these young
amazing YES (Young Enterprise Scheme) millennials think and operate, please join us to
students in Hawke’s Bay. Over 270 year 12 celebrate the efforts and success of our Hawke’s
and 13 students started this journey in Bay youth at this free event.
February and were keen to begin the process
of becoming business owners.
There will be three stages to the awards this year;
These young entrepreneurs created a
business plan, completed market research, • 4.00 pm - 5.30 pm The top six Hawke's Bay
created a product or service and delivered it teams will each do a five-minute pitch to the
to market with individual school product audience.
launches and participating at the Hawke’s Bay • 5.30 pm - 6.00 pm Mix and Mingle
Farmers Market, Napier Urban Market and • 6.00 pm - 7.00 pm The awards ceremony.
Hawke’s Bay A & P Show.BUSINESS AWARDS CELEBRATION DINNER
When: Friday, 15th November 2019
Time: 6.30 pm - 11.00 pm
Venue: Clubs Hastings
Albert Street
Hastings
Price: Individual - $150.00 + GST
Table - $137.50 + GST (table of eight)
Although hard work does not guarantee success, increase. Whether that is sales, exports or profits
you will be hard-pressed to find someone who has it all adds up to a healthier wealthier Hawkes Bay
reached their goals without first putting in the Commercial sector.
necessary effort. Pan Pac and the Hawkes Bay Chamber of
Join us in recognising this year's inspirational, hard Commerce requests the pleasure of your company
-working and brave businesses. The Pan Pac at the 2019 Business Awards Celebration Dinner
Hawke's Bay Business Awards celebrates this The drinks reception will begin at 6.30 pm followed
effort. Inspiring the next generation of by dinner and the awards from 7.30 pm.
entrepreneurs, the people either setting up new
Dress Code: Black Tie
businesses or buying existing businesses. If we
inspire 10 per cent of the 18,000 businesses in
Hawkes Bay to raise their game by just 2 per cent,
the result will be a 360 per centNZ INNOVATION FOR SUSTAINABILITY
GUEST SPEAKER HON. STUART NASH
HAWKE’S BAY BLUE SEPTEMBER BREAKFAST
MASTERING THE MEDIA WITH RAWDON CHRISTIE
CONTACT US
Send feedback to
christine.bryan@hawkesbaychamber.co.nz
TO FIND OUT MORE ABOUT THE FOLLOWING
Holding a ‘Business after Five’ event
events@hawkesbaychamber.co.nz
Advertising with the Hawkes Bay Chamber
christine.bryan@hawkesbaychamber.co.nz
The Lion Foundation Young Enterprise Scheme
yes@hawkesbaychamber.co.nz
Chamber Membership
rachael@hawkesbaychamber.co.nz
Exporting Certification
certs@hawkesbaychamber.co.nz
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