PARTNER PROGRAM Program Bene ts - Sangoma Portal
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PARTNER PROGRAM
Program Benefits
WHO IS SANGOMA
Sangoma Technologies Corporation is a trusted leader in delivering
globally scalable Voice-Over-IP telephony systems. Serving customers in
over 150 countries, Sangoma delivers the industry’s best engineered
Unified Communications solutions. Our products are backed by decades
of IP communications experience, and comprehensive warranties.
As the communication landscape evolves and businesses
invest in new strategies to provide effective communications,
Sangoma Technologies is your trusted partner; delivering
Unified Communications solutions for SMBs, Enterprises,
OEMs, Carriers, and service providers.
Sangoma’s globally scalable offerings include both on-site and
cloud-based business communication systems, SIP trunking, IP
Phones, Gateways, Session Border Controllers and Telecom
Interface Cards. Together, these provide seamless connectivity
between traditional infrastructure and new technologies.
Businesses can achieve enhanced levels of collaboration,
productivity, and ROI by partnering with Sangoma.
Everything Connects
Founded in 1984, Sangoma Technologies Corporation is publicly When You Connect with Sangoma!
traded on the TSX Venture Exchange (TSX VENTURE: STC).
TSX Venture Insights Success Top 10 SimCon Awards 2019 TSX Venture Exchange
Exchange Most Innovative UC Solution Open Source Guardians 2018 Tech Company of the Year
2019 TSX Venture 50 Providers 2019
You + Sangoma = Success
http://sangoma.com/partners is your first step, we can’t wait
for you to take it.
Everything Connects
Connect with Sangoma
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N F it y A ss s
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Provide your customers with outstanding VoIP and ro d s s Wo r o
u ct s &S
Unified Communications quality products that deliver P r o d u cts
industry-leading value. As a Sangoma Partner you’ll get
the help you need to grow your business and the
incentives you want to make it easy to win sales with
above industry average margins. With Sangoma, you can sell the products and services
that match your expertise, appeal to your existing
Sangoma Resellers get priority access to a full range customers/partners and grow your business faster.
of high-quality products including: PBXact, FreePBX, Whether you are an established telecoms reseller, a
PBXact Cloud, SIPStation SIP Trunking service, new business looking to enter the market or an IT
Session Border Controllers, VoIP Gateways, PSTN reseller looking to break into voice, we have a flexible
interface cards and FAXStation FoIP service. reseller program designed to fit your needs.
PARTNER LEVELS
Grow with us as you grow your business, delivering superior solutions
Bronze Level Partner Silver Level Partner
This is the first tier of partnership with Sangoma. The next level of partnership is Silver. Silver partners
Bronze partners have a minimal per quarter and have made a more substantial quarterly and annual
annual minimum spend with Sangoma. commitment spend with Sangoma.
They have also taken the commitment to train at least They are more closely aligned with Sangoma products
one sales person and one technician in the Sangoma and have a strong understanding of the value that
product line. This level receives a discount for their Sangoma brings. Silver partners have invested in
orders from Sangoma. additional training for their sales and technical staff
giving them a deeper understanding of the hardware
and software they provide. Silver level partners also
get a higher discount on products and services.
Note that there are other higher levels of partnerships, depending on partners annual commitments
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •• • • •• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •• •
Exceptional Margins Total Solutions Sangoma University Exclusive Portal
Sell products and As a Sangoma partner, Become Sangoma and Online access to the full
services that match your you will have access to PBXact certified. We give product catalogue,
expertise and grow your resell all of our solutions. partners the ability to set ordering, customizable
business with us. As your From the latest cloud themselves apart from marketing resources and
sales volume grows, so based solutions, to the competition by more.
does your discount and gateways, to telephones pursuing certification
your profits. and more. When you’re a levels that show just how
Sangoma partner, you’re much you have invested
connected to all of our with our partnership.
solutions.
PARTNER LEVEL BENEFITS
Bronze Silver
Program Requirements
Minimum Annual Revenue Commitment (MSRP) Minimal Higher
Partner Application Profile
Partner Agreement
Sales Certifications
Technical Certifications
Program Benefits
Sales templates / Best Practices
Free Marketing Literature
Access to Partner Portal
Sangoma Logo Usage
Web Based Training
Quote and Configuration tool
Approved to sell Sangoma PBXact Cloud Services*
Approved to sell Sangoma FreePBX / PBXact solutions
Approved to sell Sangoma Telephony Interface cards
Approved to sell Sangoma IP-phones
Approved to sell Sangoma VoIP Gateways
Approved to sell Sangoma Session Border Controllers
Ongoing communications and Sangoma news
Discount on Cloud services for demo or internal use
Discount demo program
Priority access to pre- and post-sales support
Access to Partner Forum
Access to Sangoma Channel Manager
Access to Sangoma Sales leads
Advanced Product Information
Support renewal notifications
Marketing resources
Special pricing
Product promotions
Product discounts Good Better
* Cloud based products are currently only offered in North America and are available to resell for North American based partners only
PARTNER CERTIFICATIONS
Get Up and Running Quickly!
A UNIV Sangoma University has been set up to help our partners get started in
M
identifying leads and prospects quickly but also to be empowered to
SANGO
ER
SITY support your own customers.
Please visit http://training.sangoma.com for more details.
EVERYTHING CONNECTS
Courses Curriculum and Certification Levels
Each course is followed by an online exam to obtain certifications and diploma
Sangoma Certified Essentials Sangoma Certified Professional Sangoma Certified Administrator
Online Courses Limited Content Classroom Courses Fully Comprehensive Classroom Courses
∠ PBXact Essentials (1/2 Day) ∠ PBXact Getting Started ∠ PBXact Getting Started
Professional (2 Days) Administrator (3.5 Days)
∠ FreePBX Essentials (1/2 Day)
∠ FreePBX Getting Started ∠ FreePBX Getting Started
∠ Vega Gateway Essentials (1/2 Day) Professional (2 Days) Administrator (3.5 Days)
∠ SBC Essentials (1/2 Day) ∠ Vega Getting Started ∠ SBC Getting Started
Professional (1 Day) Administrator (2 Days)
Certification
Partners have 90 days to complete the required levels of certification and must renew / refresh every 2 years.
Bronze Partners Silver Partners
Minimum Requirements Minimum Requirements
∠ 1 Sangoma Certified Essentials (SCE) – Sales ∠ 1 Sangoma Certified Essentials (SCE) – Sales
∠ 1 Sangoma Certified Essentials (SCE) – PBXact ∠ 1 Sangoma Certified Essentials (SCE) – PBXact
∠ 1 Sangoma Certified Professional (SCP) or 1
Sangoma Certified Administrator (SCA) – PBXact
or FreePBX
PBXACT
Enhanced Business Phone System
The PBXact Business phone system is a fully-featured
IP-PBX designed with unified communication features
for organizations needing mobility, productivity and
collaboration capabilities. The PBXact business phone
system comes with an extensive set of built-in
Unified Communications features:
∠ Phone Apps ∠ CRM Integration
∠ UCP Web-based Dashboard ∠ EndPoint Manager
∠ Zulu UC Soft-phone ∠ Built-in VPN
PBXact offers an unmatched level of communication empowering users with
superior mobility and productivity.
PBXact is a fully-featured business phone system PBXact is the only UC solution in its class providing:
solution which unify all your customer’s ∠ Auto-provisioning support for over 300 IP Phones
communication tools, so that they never missing a and devices, using its exclusive End-Point
phone call, chat, text, or fax from any of their local or
Manager (EPM) built-in tool.
remote users, across all their desktop or mobile
devices. All the advanced features, such as ∠ Advanced phone applications, called PhoneApps,
auto-provisioning, IP-Phone applications, unified for most 3rd party IP Phones on the market
presence, conference rooms, CRM integration and designed to be controlled directly from the
call-center features are all included with no additional phone’s display and programmable soft keys,
licensing fees required. making for the best communication experience.
PBXact is offered in 3 different options, providing your customers with choice:
PBXACT SOFTWARE AS A SERVICE
PBXact Cloud (Canada and USA) PBXact Software and SaaS PBXact On-premise Appliances
Cloud-based Voice Service for Install PBXact as a software on PBXact appliances are
small-to-medium businesses, commercial hardware appliances, fully-featured IP-PBXs designed
looking for high quality, or in virtual machine to provide with features for organizations
cost-effective communication server options to your customers, needing mobility, productivity and
without the need to purchase and allowing them to scale as they collaboration capabilities. Choose
maintain an on-premise telephony grow from 7 models that meet your
infrastructure. business needs
We run it, you resell it You run it, you resell it You resell it, you support it
SANGOMA S-SERIES IP-PHONES
The Only IP Phones Designed Exclusively for PBXact and FreePBX
Combine PBXact and FreePBX with Sangoma IP Phones
Designed to work with PBXact and FreePBX, Sangoma IP phones are so smart you can quickly and easily use
them right out of the box. Each phone in the series features industry standard Power over Ethernet (PoE), so no
power cable or outlets required. They have full duplex speakerphones, dual Ethernet Ports, multi-way conference
calling, high definition voice quality, and they’re Virtual Private Network (VPN) capable.
Unique Productivity Tools
Zero-Touch Auto-Provisioning
Sell Sangoma IP Phones with PBXact and FreePBX for a true
automatic provision experience. Sangoma’s redirection service
points Sangoma phones to PBXact and FreePBX as soon as
they are plugged into an internet, readying them within
Entry Level Phones seconds. Perfect for local and remote users who quick and easy
Designed for cost effective applications Sangoma
offers a line of entry-level IP phones, featuring: setup of their own phones without the need for IT support.
∠ Up to 3 SIP accounts
∠ Back-lit LCD displays
∠ Power-Over-Ethernet (PoE),
∠ 5-way conference calling,
∠ VPN security,
∠ Hot Desking and a full-suite of advanced features
Centralized Management with EndPoint Manager
Mid Level Phones The EndPoint-Manager tool inside PBXact and FreePBX makes
Designed for demanding users Sangoma offers a line IP Phone provisioning very easy for customers, offering a
of mid-level IP phones, featuring:
simple dashboard for firmware management, device group
∠ Up to 4 SIP accounts
permissions and programmable button configuration.
∠ large color screen displays
∠ Power_over-Ethernet (PoE)
∠ 5 way conference calling
∠ Gigabit Ethernet
∠ VPN Security
∠ Hot Desking and full-suite of on-screen
PhoneApps
∠ 28 or more programmable soft keys to take
advantage of the included suite of advanced
features.
PhoneApps
Built-in Advanced Productivity Applications
Executive Level Phones
The award winning PhoneApps applications come
Designed for Executive users, Sangoma offers a
high-end line of IP phones, featuring: included with Sangoma Phones, offering customers the best
∠ Up to 6 SIP accounts user experience no other vendor can. These advanced
∠ Wifi and Bluetooth and features allow users to control complex features by simply
∠ large color displays navigating the phone’s display and programmable buttons,
∠ Power_over-Ethernet (PoE)
∠ 5 way conference calling eliminating the need to remember feature codes. This saves
∠ Gigabit Ethernet users time by putting the power of PBXact and FreePBX
∠ VPN Security
∠ 45 programmable soft keys to take advantage of directly at their finger tips
the included suite of advanced features.
TOTAL SOLUTION COMPANY
Designed for the Complete Solution
As an Empowered by Sangoma Partner grow your business by selling Sangoma products which are all designed to
work together. From our on-premise or cloud-based IP-PBX phone systems and SIP Trunking service, to our complete
line of VoIP Gateways, session border controllers (SBC) and telephony cards, your customers can continue to buy from
you as they scale.
SIPSTATION SIP TRUNKING & FAXSTATION TELEPHONY CARDS
Sell our SIP Trunking & FAXStation service to grow your Sangoma’s award winning Analog, E1 and T1, and BRI
revenue streams. SIPStation provides Canadian and telephony cards (or PSTN Cards) are powering the
USA small-to-medium businesses with feature-rich world’s leading PBX, IVR and call-center applications.
telephony service using a standard internet connection. Renown for their premium quality and dependability,
With immediate activation process and built-in Sangoma’s telephony cards are also the most flexible on
auto-provisioning for PBXact and FreePBX systems your the market, with superior compatibility in most
customers are up and running within minutes. commercially available servers and motherboards. They
FAXStation is Sangoma’s error-free fax service, designed are the #1 choice amongst Asterisk, FreePBX, SS7 and
to address the T.38 fax limitations, providing your Voice API integrators with a wide range of protocol
customers with the most reliable and secure Fax-over-IP support including Analog, PRI, CAS MFCR2, SS7 and
(FoIP) solution on the market*. WAN protocols.
SESSION BORDER CONTROLLERS FREEPBX OPEN SOURCE PBX SOFTWARE
Sell our line of trusted SBCs helping your customers not Win more business by selling the complete line of
only protect their businesses from VoIP threats, but Sangoma products designed to be tightly integrated with
provide them with interoperability, transcoding and SIP FreePBX, the world’s most popular Open-Source IP-PBX.
Trunking capabilities. Offered in both hardware and Highly flexible and highly customizable, FreePBX can be
Virtual Machine options, your customers have many installed on virtually any computer hardware and cloud
deployment choices and since the same software is system and automatically connects with Sangoma IP
used in both, there is no re-training required if they Phones, SIP Station SIP Trunking, Telephony Cards, and
change, as they scale. Our SBC appliances are designed Vega VoIP Gateways. For custom communications,
for SMBs and Carriers and with all features unlocked, FreePBX and Sangoma Products provide your customers
making them very easy to sell.infrastructure. with a complete end-to-end solution.
VOIP GATEWAYS HIGH DENSITY AND SS7 GATEWAYS
As an Empowered by Sangoma Partners sell our Provide value added services to large enterprises and
complete line of VoIP Gateways designed for OEMs, Carriers with our high density PRI and SS7 Gateways.
integrators, SMBs and Carriers. Our gateways connect Supporting ISDN, SS7 CAS (R2), SIP, and SIGTRAN
legacy infrastructures (analog, T1/E1, BRI) with VoIP signaling protocols our all-in-one appliances have proven
networks. The intuitive GUI-based auto-Provisioning field interoperable.
wizard gets your customers setup within minutes and its
open design guarantees interoperability with most
*Note these products are currently offered only in North America and available
infrastructures. to resell for North American based resellers only.SANGOMA RESELLER PROGRAM
Designed with Your Success in Mind
Provide your customers with outstanding VoIP and United Communications quality products that deliver
industry-leading value. As an Empowered by Sangoma Partner, you’ll get the help you need to grow your
business and the incentives you want to make it easy to win sales with exceptional margin.
Empowered by Sangoma Partners get priority access to a full
range of high-quality, products including: FreePBX and SIPStation
SIP Trunking service, Vega Session Border Controllers and VoIP
Gateways, PSTN to SIP interface cards and FAXStation service.
With Sangoma, you can sell the products and services that Partnering with Sangoma has let
match your expertise, appeal to your existing customers/partners me offer dependable solutions to my
and grow your business faster. Whatever your classification, clients, and opened doors that
Distributor, Reseller, Master Agent, Solution Providers, System increased my business.
Integrator, Telephony Agent, Independent Consultant, MSPs, Mike White, President
ITSPs, Hosting Provider we have a flexible partner program e4 Technologies
designed to fit your needs.
Priority Support
Exceptional Products & Service
If you are unable to resolve a
The Best Products at the Best
customer issue, Sangoma
Value.
Support covers the globe for
fastest possible response
times.
Dedicated Staff Empowered Training
The Best People with the Best Become Sangoma and FreePBX
Incentives to help you grow Certified.
your business.
Exceptional Margins Exclusive Portal
Sell products and services that Online access to the full product
match your expertise and grow catalogue,ordering, customizable
your business with us. marketing resources, deal
registration and more.WHY SANGOMA?
Sangoma’s customer-centric approach, product innovations, and worldwide network of distribution partners give
you the industry’s best-engineered, highest quality, IP and UC solutions, supporting “any app, anywhere” for
businesses and service providers of all sizes. All Sangoma products are backed by more than 30 years of IP
communications experience, expert engineering and technical resources, as well as a comprehensive warranty
Training and certification programs to Sangoma is a single source solutions
set yourself apart from your provider. We manufacture our
competition. solutions, so they work seamlessly.
We offer several opportunities for Best in class discounts for partners
reoccurring revenue.
Are You Ready to Take the Next Step?
Join today. Visit http://sangoma.com/join/ or talk to your Sangoma sales rep by calling:
Toll-free in North America +1 800 388 2475 x2 or International Direct: +1 905 474 1990 x2.
Sangoma Technologies
100 Renfrew Drive, Suite 100 Markham ON L3R 9R6 CANADA
1 800 388 2475 toll free in N. America
+1 905 474 1990 international direct
www.sangoma.com
sales@sangoma.com
Sangoma.com © 2018-19 Sangoma Technologies Proprietary - Every effort has been made
to ensure accuracy of this document. Due to ongoing improvements and revisions,
Sangoma reserves the right to make changes without notice.www.sangoma.com
Toll-free in North America International Direct
+1 800 388 2475 +1 905 474 1990
© 2018-19 Sangoma Technologies Proprietary
Every effort has been made to ensure accuracy of this document. Due to ongoing improvements and revisions, Sangoma reserves the right to make changes without notice.You can also read
