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Places and spaces - Union Investment Real Estate
places
and spaces                                                               02/2020

The Real Estate Magazine of Union Investment

                                                        Safety first
                                                        Real estate investors
                                                        favour domestic markets
                                                        Back to the office
                                                        Use of space is under
                                                        scrutiny
                                                        Green deal
                                                        Real estate industry
                                                        embraces ESG

 The uncertain market environment is forcing
 investors to adjust their strategies. It’s all about

searching for
           stability
Places and spaces - Union Investment Real Estate
Contents                                                                                                                                                                                                             Editorial

                           14                                                                          6

                                                                                                                                                                                                                                                A new industrial
                                                                                                                                                                                                                                                   revolution

                                 Cover Story
                                 The way ahead: Every crisis offers opportunities                          4
                                 Safety first: Focus on domestic markets                                   6
                                                                                                                                                                                                                     Dear friends and business partners,                                                      gathered can also be used to support
                                 Interview: Sven Bienert on decision-making in uncertain times            13                                                                                                                                                                                                 energy monitoring and manage-
                                 The back-to-the-office challenge: Use of space is under scrutiny         14                                                                                                        The world remains in the grip of the                                                     ment in buildings, thereby making
                                 Healthy spaces: Office Real Estate 4.0                                   21                                                                                                        coronavirus pandemic. Individuals                                                        an important contribution to greater
                                 Green deal: Sustainability strategies in the real estate industry        22                                                                                                        and businesses alike are concerned                                                       sustainability.
                           48                                                                                                                                                                                        about the possibility of another
                                                                                                                                                                                                                     lockdown, with sentiment in the real                                                     Digital ecosystems for tenants will
                                 Cover Story / Real People                                                                                                                                                           estate sector also being affected.                                                       play a major part going forward,
                                 Thomas Röhrs: Reliable management                                        26                                                                                                        Institutional real estate investors have             Lars Scheidecker,                   as multidisciplinary collaboration
                                                                                                                                                                                                                     made significant changes to their                      CEO of Union                      becomes the norm. Union Invest-
                                                                                                                                                                                                                     investment strategy, as evidenced by              Investment Real Estate                 ment’s first proprietary platform was
                                 Concepts

                                                                                                                Photos: Sebastian Vollmert (2), Cushman & Wakefield, shutterstock, Union Investment / Urban Zintel
                                                                                                                                                                                                                     the latest investment climate survey                   Digital GmbH                      launched recently. A digital ecosys-
                                 Smart cities: Opportunities for real estate investors                    30                                                                                                        of European investment professionals                lars.scheidecker@                    tem for tenants creates new options
                                 Lamp posts: Rebooted for the 21st century                                33                                                                                                        conducted by Union Investment. They                union-investment.de                   and standards for the interaction
                                 Megatrend: Upping the pace of digitalisation                             48                                                                                                        are generally taking on less risk and                                                    between employees, the workplace
                                 Interview: Faisal Butt on the future of proptechs                        52                                                                                                        accepting lower returns as a trade-off                                                   and its surroundings. Digital solution
                                                                                                                                                                                                                     (see page 55).                                                                           components generate real added
                                 PropTech Innovation Award: Identifying new opportunities                 54
                                                                                                                                                                                                                                                                                                              value, making life easier for tenants
                                 Balconies: A blank canvas for architects and users                       56                                                                                                        The survey also found that respond-        driver is still sustainability. This is be-   and users both during working hours
                                                                                                                                                                                                                     ents are shifting their investment         cause transparency around consump-            and beyond.
                           26    Markets                                                                                                                                                                             focus towards climate-friendly             tion and emissions plays a crucial
                                 Retail & logistics: Two sides of the same coin                           34                                                                                                        investment – more than half of those       role, but is impossible without digital       The first specific application will be a
                                                                                                                                                                                                                     surveyed intend to invest more in this     support. Accordingly, many compa-             smart digital parking space service for
                                 Interview: Andrew Vaughan on strategies in retail                        41
                                                                                                                                                                                                                     area in future. Policymakers also con-     nies and industry initiatives already         the Emporio office complex in Ham-
                                 Micro-apartments: Rethinking a niche market                              42                                                                                                        tinue to push for greater sustainabil-     involve digitalisation and sustainabili-      burg, incorporated into the existing
                                                                                                                                                                                                                     ity. Legislation, ordinances and build-    ty teams working hand in hand.                building app. This will form a nucleus
                                 Wide Angle                                                                                                                                                                          ing regulations will all be tightened                                                    for further innovation. Whether the
                                                                                                                                                                                                                     up considerably in the coming years,       Let me give an example: Union                 focus is on mobility, safety and secur-
                                                                                                                Cover picture: Ross Helen / Alamy Stock

                                 Let there be light: Artists illuminate urban spaces                      62
                                                                                                                                                                                                                     with penalties for failure to comply.      Investment is currently looking at            ity or energy management, the real
                                                                                                                                                                                                                     At some point it will no longer be         equipping all its fund properties with        estate sector will need to work closely
                                 News55                                                                                                                                                                             possible to let space if owners cannot     smart technology to measure energy            with other industries in order to make
                                 Additions to the Union Investment portfolio          63                                                                                                                            demonstrate how a building performs        consumption. Fitting sensors and con-         progress. Digital ecosystems create
                                 Online & service, contact and publishing information 63                                                                                                                            in terms of sustainability (see page       necting different systems will make it        precisely these connections and could
                                                                                                                                                                                                                     22).                                       possible to combine building-specific         mark the start of a new industrial
                                                                                                                                                                                                                                                                and usage-specific data in a way that         revolution.
                                 Cover picture: The Port House in Antwerp (Belgium) lit up at dusk.
                                                                                                                                                                                                                     While the coronavirus pandemic             enables user-oriented services. This
                                 The building is a former fire station with an extension designed by                                                                                                                 has massively accelerated the pace         is an important stepping stone on             Kind regards,
                                 architect Zaha Hadid.                                                                                                                                                               of digital transformation, the main        the way to smart buildings. The data          Lars Scheidecker                      •

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                                                                               The way
                                                                                ahead
                                                                           The search for stability is the key theme that
                                                                           connects all players in the property markets
                                                                           in these uncertain times. Our special feature
                                                                                     seeks to provide answers:

                                                                              Why safe harbours weather the crisis
                                                                              better and benefit from investment
                                                                                            Page 6

                                                                              How office properties will remain the
                                                                                core of any real estate portfolio
                                                                                            Page 14

                                                                             Why sustainability will become even
                                                                           more important for the real estate industry
                                                                                       going forward
                                                                                           Page 22
                            Photo: Arterra Picture Library / Alamy Stock

                                                                           How fund managers are delivering stability
                                                                                       and reliability
                                                                                         Page 26

4     places and spaces 02/2020                                                                                places and spaces 02/2020   5   ▶
Places and spaces - Union Investment Real Estate
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                                                                                                                                    Union Investment secured an exceptional property in Hamburg’s HafenCity

                                                   Safety first
                                                                                                                                    district. Sold by Patrizia, the Ericus-Contor building was added to the portfolio of
                                                                                                                                    open-ended real estate fund Unilmmo: Deutschland (see report on page 26).

                                  During the coronavirus pandemic, real estate investors shifted their
                                   focus to give greater priority to domestic markets. Because safety
                                  is what counts in a crisis. Germany, Austria and the Netherlands all
                                          offer compelling benefits in terms of risk mitigation.
                                                          By Christine Mattauch

                                  T
                                         he asset class and location clearly          effect of the crisis is that investors are
                                         ticked all the boxes: at the end of          showing a preference for their domestic
                                         June, Nuveen Real Estate bought              markets (see interview on page 13). That’s
                                  the City Park warehouse complex in the              not just because travel restrictions have
                                  Liesing district of Vienna for €65 million.         made performing due diligence in other
                                  It was the US investment company’s                  countries more difficult. Safety is what
                                  first acquisition in Austria as part of its         counts in a crisis and investors are more
                                  European Cities strategy, which is focused          familiar with their own markets, which is
                                  on particularly resilient locations. Fund           why “home bias” can actually be advan-
                                  manager Liz Sworn praised the “exciting             tageous. Based on a sample of REITs be-
                                  opportunity” that the Austrian capital              tween 2004 and 2015, researchers at the
                                  offers for investment.                              University of Florida demonstrated that
                                                                                      institutional investors prefer to invest in
                                  Exciting, really? Vienna? That shows how            local markets and that this asset alloca-
                                  much perceptions have changed dur-                  tion strategy “is associated with superior
                                  ing the coronavirus crisis. Solid, reliable         portfolio performance”.
                                  locations – i.e. safe havens – are now in
                                  favour. Covid-19 has altered the prior-             Re-rating of risk combined with
                                  ities of investors and developers alike. In         social change
                                  addition to growth, liquidity and tenant
                                  demand, the quality of a country’s health-          One thing’s for sure: the pressure on the
                                  care system now matters, along with the             real estate industry to invest remains high
                                  seemingly banal question as to how good             and is only likely to increase. Governments
                                  or bad a government is at crisis manage-            are pumping huge amounts of money
                                  ment. Is enough capital being made avail-           into the economy via support packages
                                  able, and quickly enough, to minimise the           agreed at national and European level,

                                                                                                                                                                                                                            Photo: Sebastian Vollmert
                                  impact of the economic slump? Is a long             while central banks are likely to keep
                                  view being taken to limit the number of             interest rates at a historic low for the
                                  infections and provide enough hospital              foreseeable future. In a trend study con-
                                  capacity? Has enough confidence been                ducted by Wealthcap in July of this year,
                                  instilled in companies and consumers to             60 percent of respondents expected on-
                                  stabilise demand, including demand for              going high levels of investment in real es-
                                  office and warehouse space? Another                 tate, with a fifth anticipating a further ▶

6     places and spaces 02/2020                                                                                                                                                             places and spaces 02/2020   7
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                                                                                                                    increase. Unlike in the last financial crisis,   Germany from high unemployment dur-
                                                                                                                    there’s no likelihood of a crash, according      ing the financial crisis and the scheme has
                                                                                                                    to Berlin-based rating agency Scope. Fi-         now been made more flexible. “Overall,
                                                                                                                    nancing arrangements have been robuster          the German government is doing pre-
                                                                                                                    in the past decade, it says, with other          cisely what should be done during deep
                                                                                                                    factors being more important: “Re-rating         recessions,” says the IMF. On top of that,
                                                                                                                    of risk and social change will accelerate        the German healthcare system coped
                                                                                                                    structural change instead, with the conse-       well with the first wave of Covid-19. The
                                                                                                                    quences becoming apparent at the level of        investor view is that “as was the case after
                                                                                                                    asset classes and locations.” In short, the      the financial crisis, Germany will recover
                                                                                                                    crisis is amplifying existing trends.            fastest from the effects of the pandemic
                                                                                                                                                                     compared with other countries,” says Mar-
                                                                                                                    In terms of mitigating risk, three coun-         cus Zorn, deputy CEO of BNP Paribas Real
                                                                                                                    tries stand out: Germany, Austria and            Estate Germany. Savills’ ranking of resili-
                                                                                                                    the Netherlands. Germany was already             ent cities puts four German cities – Berlin,
                                                                                                                    highly regarded by investors prior to the        Frankfurt, Hamburg and Düsseldorf – in
                                                                                                                    pandemic. According to CBRE, transaction         the top ten.
                                                                                                                    volumes in the German property invest-
                                                                                                                    ment markets reached a new record of             In the office segment, the country bene-
                                                                                                                    €84.5 billion last year, with the country        fits from extremely low vacancy levels in
                                                                                                                    taking top spot in Europe ahead of the           leading cities such as Berlin, Frankfurt
                                                                                                                    UK, which has been hit by the uncertainty        and Munich. If demand for space falls                 “The Ericus-Contor
                                                                                                                    around Brexit. The pandemic seems to             in the wake of the crisis, the German                  building proves
                                                                                                                    be reinforcing this trend. Whereas the           market is better placed to cope with it                that it’s possible
                                                                                                                    German share of European commercial              than those elsewhere. “I regard declining
                                                                                                                                                                     rents as pretty unlikely,” says Alexander
                                                                                                                                                                                                                              for premium
                                                                                                                    transactions was 26 percent last year,
                                                                                                                    figures released by Savills show the total       Kropf, Head of Capital Markets Germany                   properties to
                                                                                                                    rising to 32 percent in the first half of        at Cushman & Wakefield. There is more                   change hands

                                  Photos: ZOOM VP, helmut Mitter / Segro Germany, Union Investment / Urban Zintel
                                                                                                                    2020 (see chart on page 10).                     prospect of rents moving sideways, he                     despite the
                                                                                                                                                                     feels, with logistics properties being a
                                                                                                                    Germany is exceptionally popular with            winner from the crisis: “In the past, the
                                                                                                                                                                                                                               coronavirus
                                                                                                                    real estate investors                            German logistics market has largely flat-                 pandemic.”
                                                                                                                                                                     lined.” Matthias Pink, Head of Research
Deka acquired the Austro                                                                                                                                                                                                    Martin J. Brühl, CIO
                                                                                                                    As Europe’s strongest economy, Germany           at Savills Germany, also cites healthcare
Tower in Vienna. Due to                                                                                             can draw on formidable financial re-             properties such as care homes and local                and Management
be finished in 2021, the                                                                                            sources to fight the pandemic. Although          medical centres as possible winners.                    Board member,
135-metre building will                                                                                             the country’s public debt to GDP ratio is                                                               Union Investment
                                                                                                                    set to rise to 68.7 percent this year based      As was the case everywhere, transactions               Real Estate GmbH
mark the completion
                                                                                                                    on an IMF forecast, that is still significant-   in the commercial real estate market
of a new urban district
                                                                                                                    ly below France (115.4), the UK (95.7)           collapsed in Germany, but the market
(above).
                                                                                                                    and the US (131.1). The picture is similar       didn’t grind to a complete halt. For
                                                                                                                    when it comes to economic performance.           example, Swiss Life purchased The Cube,
Segro recently sold the                                                                                             Germany took a major hit in the first half       a skyscraper in Frankfurt that is home
City Park Vienna complex,                                                                                           of the year, and the decline for the full        to the German Stock Exchange, while
comprising a cross-                                                                                                 year could amount to 5 percent according         Hamburg Trust acquired an office new
                                                                                                                    to the Munich-based Ifo Institute, but           build and a number of existing buildings
dock facility, an urban
                                                                                                                    economists expect both France and the            in the Cologne area. Union Investment
warehouse park and                                                                                                  UK to see double-digit contractions. As a        acquired the landmark Ericus-Contor
development land, to Nu-                                                                                            damage limitation instrument, short-time         building in Hamburg’s HafenCity district
veen Real Estate (right).                                                                                           working (“Kurzarbeit”) previously saved          from Augsburg-based real estate com- ▶

8     places and spaces 02/2020                                                                                                                                                                                     places and spaces 02/2020   9
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                                        pany Patrizia. The property boasts DGNB                    percent. “By international comparison,          La Française Group acquired the 21-storey Two Towers office skyscraper
                                        Platinum certification. The deal “proves                   that’s very good.” The Netherlands is also      on Spittelmarkt in Berlin. The two buildings are connected by a central core
                                        that it’s possible for premium properties                  on Göttler’s shopping list: in August, he fi-   and provide some 19,280 square metres of rental space.
                                        to change hands despite the coronavirus                    nalised the purchase of an office property
                                        pandemic,” said Martin J. Brühl, Chief                     in Amsterdam. The Dutch capital’s office
                                        Investment Officer at Union Investment.                    market, which suffered from oversupply
                                                                                                   for many years, has performed well more
                                        Other players equally convinced of Ger-                    recently. The vacancy rate at the end of
  “Due to latent                        many as a location include La Française                    2019 was 6.2 percent, and at €460 per
                                        Group, which is headquartered in                           square metre prime rents are almost on a
excess demand for
                                        Paris. “Germany is like a second domestic                  par with those in Berlin.
core investments,                       market for us,” says managing director
in Vienna it’s pos-                     Jens Göttler, who is responsible for La                    Deals continue to be done in the
 sible to achieve                       Française’s international investments                      Netherlands despite coronavirus
                                        and works out of Frankfurt. German
 a premium even
                                        investments account for two thirds of                      The Dutch economy is in good shape
  during a crisis.”                     the company’s non-French portfolio.                        overall. Public debt – which according to
                                        Among the properties acquired by the                       IMF forecasts will be 58.3 percent at the
      Matthias                          French company in the past are the Two                     end of 2020 – is lower than Germany’s,
 Brodeßer, Head of                      Towers office skyscraper in Berlin, an office              while the economic slump will likewise be
    Transaction                         complex in Düsseldorf and – on behalf of                   moderate. The IMF’s view is that the risks
   Management                           South Korean investors – an e-commerce                     are lower in the Netherlands than in
  International at                      fulfilment centre in Mönchengladbach.                      other countries in terms of its public
   Warburg-HIH                          Göttler is confident that “Germany will                    finances and the effects of the pandem-
                                        emerge stronger as a real estate location                  ic on the economy. That’s despite the
                                        from the coronavirus crisis. We’re expand-                 fact the economy of this former colonial
                                        ing our presence further.” Among the                       power is highly connected and therefore
                                        market’s strong points, he emphasises                      susceptible to global shocks. This very
                                        the creditworthiness of tenants. In the                    openness and internationalism is also a
                                        first half of this crisis-ridden year, rental              positive factor that drives demand for
                                        receipts from La Française’s German port-                  office space and logistics properties.
                                        folio were running at between 90 and 95                    According to the most recent market       ▶

                                                                                                                                                                                                                                                                   Photo: Achim Reissner / La Francaise, Warburg-HIH Invest Real Estate GmbH
                                              Commercial transaction volume in Germany
                                                              (EUR bn)                                           73.6
                                                                                                          64.9
                 59.4                                                               58.3           60.0
                                                                                            55.5

                                                                            41.7
                                                                   32.3                                                 29.2
                                                    24.7   25.7
                          20.7               18.0
                                      10.2

                 2007     2008        2009   2010   2011   2012    2013    2014     2015    2016   2017   2018   2019   2020 *

                                         Germany’s share of commercial transaction volume                               32%
                                                           in Europe (%)                                         26%
                                                                                                          25%
                                                                                            22%    21%
                 21%                                       19%     19%     19%      20%
                                                    18%
                          14%                15%
                                      13%
                                                                                            Germany seen as safe harbour:
                                                                                            share of commercial transaction
                 * 1st half of 2020                        Source: RCA/Savills, July 2020   volume in Europe up from 26%
                                                                                            to 32% in first six months of year.

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report by Cushman & Wakefield, demand
exceeds the available space. Rotterdam
                                               countries, including during the current
                                               crisis. In May, Deka acquired the 32,000          €460
in particular is popular with investors due    square metre Austro Tower in Vienna for         is the prime rent
to its status as a hub for goods moving to     its new office fund “Fokus Büro Wien”.          per sq m and year

                                                                                                                                                                                                “There’s an increasing focus
and from Continental Europe. Deals con-        The property is scheduled for completion
                                                                                               for office space in
tinued despite the coronavirus pandemic:       in 2021 and has been pre-let on a long
Aviva, Union Investment and Nuveen –           lease. Zurich-based Eastern Property              Amsterdam.
which has its own office in Amsterdam as       Holdings, meanwhile, secured an office
of this year – all purchased major logistics
centres in the Rotterdam area, while
Union Investment also acquired a devel-
                                               building in the Austrian capital’s second
                                               district comprising almost 30,000 square
                                               metres. After refurbishment, its tenants
                                                                                                 €310
                                                                                               is the top rate for
                                                                                                                                                                                                   on domestic markets”
opment project in Almere.                      will include the city authorities and state      office space in                                                                                               Sven Bienert on making investment decisions in uncertain times
                                               police. What makes investment here so                Vienna.
Austria is popular with investors from         attractive is a vacancy rate of 1.8 percent
the German-speaking countries                  in Vienna’s CBD and of 4.7 percent across                                                                                                   When times get tough, investors                sitions abroad is to diversify and capture
                                               the city as a whole. As with many cities                                                                                                    traditionally revert to their domestic         good performance – with a tendency to
Resilience is a quality also associated        that have a lot of old building stock, mod-                                                                                                 markets. Is that the case now?                 ignore certain downside risks. In a weaker
with Austria, thanks to a low number of        ern space is in particularly high demand                                                                                                                                                   economic environment, the focus is on
infections, comparatively strong econom-       and new builds have pre-letting levels                                                                                                      As in previous crises, we expect the pro-      risk management; diversification becomes
ic data and a conservative fiscal policy.      of significantly above 50 percent. Prime                                                                                                    portion of cross-border transactions to        less important. Especially as there are now
Big international funds mostly ignore          rents are moderate, at around €310 per                                                                                                      decline considerably. In 2009, after the       more opportunities in the domestic mar-
the Alpine republic, but it’s popular with     square metre, thanks to a combination                                                                                                       financial crisis, the figure fell to a fifth   ket to pick up a bargain and more prod-
investors from other German-speaking           of tradition and regulation. “We like the                                                                                                   compared to the previous year. That’s why      uct is becoming available. Staying close to
                                               market because it’s boring in a positive                                                                                                    I believe there will be an increasing focus    home is therefore completely rational.
                                               way,” says Matthias Brodeßer, Head of                                                                                                       on domestic markets.
                                               Transaction Management International                                                                                                                                                       Where do you see the strengths of safe
                                               at Warburg-HIH. The Hamburg-based in-                                                                                                       Are there differences between                  havens like Germany?
                                               vestment management company opened                                                                                                          European investors and those from
                                                                                                                                                                                                                                                                                                Sven Bienert is a
                                               an office in Vienna in 2018 and currently                                                                                                   overseas?                                      Even in times of crisis, the market con-
                                                                                                                                                                                                                                                                                                professor at the
                                               has €488 million invested, with plans for                                                                                                                                                  tinues to function, albeit at a lower level.
                                               more. Brodeßer rejects criticism that the                                                                                                   In times of crisis, the reflex is always to    Transactions are still taking place, yields           International Real
                                               market has low liquidity, pointing to a                                                                                                     invest in your own backyard. Unless it’s on    and rents are less volatile than in other             Estate Business
                                               lack of properties rather than a lack of                                                                                                    fire, that is. In some regions, the pandem-    markets. There are also fewer risks at                School of the
                                               investor interest. “Due to latent excess                                                                                                    ic has led to elevated risk and – unlike       occupier level. When you look at the job              University of
                                               demand for core investments, in Vienna                                                                                                      in 2009 – a tidal wave of capital seeking      market in the US and compare it with                  Regensburg.
                                               it’s possible to achieve a premium even                                                                                                     investment opportunities. As such, it’s        Germany, there just isn’t the same kind of
                                               during a crisis,” he says.                                                                                                                  entirely possible that global investors will   downward spiral here.

                                                                                                                     Photos: Deutsche Börse AG, University of Regensburg / Margit Scheid
                                                                                                                                                                                           continue to regard Europe as a safe haven,
                                               More caution, a stronger focus on familiar                                                                                                  especially the “more boring” markets           Will returns continue to fall if
                                               markets, a greater preference for core                                                                                                      in real estate terms, like Germany and         Germany becomes even more popular
                                               assets – in a downturn, that’s the obvi-                                                                                                    Austria, which have been less affected by      as an investment destination?
                                               ous response. Experts are unwilling to                                                                                                      coronavirus. The German market is notable
                                               speculate as to how long such attitudes                                                                                                     for very low risk, particularly compared       I don’t see that happening, but there are
                                               will be a feature of the real estate market.                                                                                                with other countries around the globe.         differences between the various property
                                               “The unprecedented nature of the crisis                                                                                                                                                    types. Many market players have serious
                                               makes any forecast highly uncertain,” thus                                                                                                  People talk about home bias. Are the           doubts about shopping centres, whereas
                                               the verdict from Scope. But regardless of                                                                                                   decisions made in this kind of context         retail parks are performing well because
Swiss Life acquired The Cube office            an understandable desire for stability, a                                                                                                   always good ones?                              they cater for daily needs. As an asset
building in Frankfurt/Eschborn, which          wait-and-see approach isn’t the only or                                                                                                                                                    class, I also take a generally positive view
is occupied by the German Stock                even the best strategy. It’s also possible to                                                                                               You have to ask yourself why someone           of logistics, especially when warehousing
Exchange.                                      regard a crisis as a buying opportunity.   •                                                                                                ventures into foreign markets. When            is used to support online shopping. When
                                                                                                                                                                                           markets are booming, investors have typ-       it comes to office buildings, we’ll have to
                                                                                                                                                                                           ically exhausted the opportunities in their    see how demand evolves structurally, but
                                                                                                                                                                                           own country. In the process, prices rise       it’s difficult to imagine there being any
                                                                                                                                                                                           and yields fall. The aim of making acqui-      further yield compression.                 •

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Anyone who spent time in the office during lockdown, voluntarily or otherwise,
often found themselves virtually alone. For many companies, enabling people
to work effectively on site or at home was a key aspect of crisis management.

                                                                                 T
                                                                                        he global pandemic has had a rad-              work and how they operate and manage
                                                                                        ical effect on what was previously             their workplaces,” says Dr Marie Puyba-
                                                                                        seen as a fairly unassailable real es-         raud, global head of corporate research
                                                                                 tate concept: the office. While like all real         at JLL. “Equally, employees will now have
                                                                                 estate asset classes offices are in constant          a different mindset about work as they
                                                                                 evolution in line with the needs of their             adapt to these unprecedented times.”
                                                                                 end-users, many of the latest workplace               Prior to the pandemic, just 3.4 percent
                                                                                 trends, such as the rise of flexible space,           of Americans worked from home. At
                                                                                 have served to underline rather than                  the peak of the shutdown, an Upwork
                                                                                 diminish their relevance. However, the                report in partnership with MIT found that
                                                                                 unique parameters of lockdown during                  nearly half of the workforce was working
                                                                                 the pandemic introduced a drastic shift               remotely.
                                                                                 to home working, even across businesses
                                                                                 that were poorly equipped to manage                   Similarly, in the EU, nearly four in 10
                                                                                 this change.                                          people began working from home as a
                                                                                                                                       result of the pandemic, according to Euro-
                                                                                 “Covid-19 has made a lot of companies                 found. More than half of respondents
                                                                                 think very differently about how people               from Finland, Belgium, Luxembourg        ▶

                                                                                  The back-to-the-
                                                                                  office challenge

                                                                                                                                                                                                Photo: Jetta Productions / Stocksy
                                                                                        Exodus: deserted offices, locked conference rooms, unused
                                                                                   kitchenettes. During lockdown, companies asked thousands of staff
                                                                                       to work from home. Many businesses are now re-evaluating
                                                                                    office environments and their use of space accordingly. New ways
                                                                                                 of working will also create opportunities.
                                                                                                               By Isobel Lee

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Places and spaces - Union Investment Real Estate
Cover story

and the Netherlands said they had made        staff, and Facebook recently joined Twit-
the switch.                                   ter in stating that employees could work
                                              from home forever. Google is pursuing
As lockdown protocols are eased and           a hybrid model. As one of the pioneers
physical offices prepare for staff to come    of talent-friendly offices more than 20
back, choice is returning to the workplace    years ago, introducing table football, beer
equation. How companies pursue that           fridges and more to engage and inspire
choice is likely to shape the world of real   its workers, the search engine giant wants
estate, technology and investment for         key employees on its premises, while
years to come. “It’s fair to say that the     allowing partial home working for others.
implementation of working from home           Rather than heralding a significant home
during the pandemic has been more             working shift, these latest signs reflect a
successful than many had anticipated          longer term, emerging trend. While the
and should lead to increased adoption of      number of people in the EU working sole-
more flexible work models,” notes Brühl.      ly from home has remained at around 5.0
“The often-cited advantages are lower-        percent over the last decade, according to
to-no commute times, flexible working         data from Eurostat, the percentage that
hours and a corresponding improvement         sometime work from home has been
in work-life balance.”                        rising, climbing from 6.0 percent in 2009
                                              to 9.0 percent in 2019. A new survey by        “Especially for
Traditional use of office space is under      JLL backs up these findings. From an inter-   employees who
scrutiny                                      view of 3,000 workers in July of this year,      currently
                                              the firm found that while employees are
However, Nathalie Charles, deputy CEO of      keen to return to the office, after missing
                                                                                            commute from
BNP Paribas Real Estate, sounds a note of     the human and social interaction, they         the suburbs to
caution. “Companies have had to adapt         would like to keep the option of working      an office in the
everything from IT systems to signatory       from home 1–2 days per week.                  city centre, the
and authorising processes, and this in-
credible test has, on the whole, worked,”     Pros and cons of city centre offices as a
                                                                                             commute time
she says. “However, the pandemic’s social     catalyst for new concepts                     [benefits of the
experiment is not representative of what                                                    hub-and-spoke

                                                                                                                                                                                                                         Photo: Cushman & Wakefield, Union Investment / Adele Marschner
home working might look like in normal        “An office environment is sure to offer       model] could be
conditions.” Nevertheless, it seems likely    inimitable benefits with regard to prod-
there will be a change in how offices are     uctivity, creativity, motivation, corporate
                                                                                              meaningful.”
used in the short to medium term. Many        culture and social interaction that will
                                                                                            Tal Peri, Head of US
businesses will look to the example of the    remain relevant and important for em-
                                                                                             East Coast & Latin
world’s most powerful tech firms, which       ployers and employees in the long term,”
                                                                                             America at Union
are seriously examining the possibilities     underlines Tal Peri, Head of US East Coast
                                                                                                 Investment
of remote working. Siemens has said it        & Latin America for Union Investment
will establish mobile working as a core       Real Estate. “This explains why big tech
component of its ”new normal”, and will       companies create ‘office meccas’ with
make it a permanent standard during the       extensive amenities and company cultures
global pandemic and beyond.                   that spur many of the aforementioned
                                              positive aspects.”
Meanwhile, the likes of Microsoft and
Amazon have extended work-at-home             However, despite the draws of the office,
protocols until the autumn for corporate      commuting has never looked more          ▶

                                                                                                                   Returning to work with social distancing: Maintaining a distance
                                                                                                                   of 1.5 metres forms the basis of the 6 Feet Office concept devised
                                                                                                                   by workplace strategy experts at Cushman & Wakefield.

16     places and spaces 02/2020                                                                                                                                                        places and spaces 02/2020   17
Places and spaces - Union Investment Real Estate
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                                                                                                                                                                              unattractive. The environmental and            survey, 67 percent of real estate decision
                                                                                                                                                                              practical issues of worker travel over         makers are increasing workplace mo-
                                                                                                                                                                              the last decade have collided with virus       bility programmes, while only 4 percent
                                                                                                                                                                              transmission fears today in packed public      indicated they would be scaling back
                                                                                                                                                                              transport.                                     such programmes. Providers are already
                                                                                                                                                                                                                             mobilising. Hana – a flex-office subsidiary
                                                                                                                                                                              One solution is what Hamilton Place            of the CBRE group – indicated it would
                                                                                                                                                                              Strategies calls a hub-and-spoke model,        be launching new flexible work space lo-
                                                                                                                                                                              where company premises are physically          cations in London from July. Meanwhile,
                                                                                                                                                                              dispersed with office locations spread         BNP and French flex office operator Now
                                                                                                                                                                              across cities closer to where people live,     Coworking have teamed up to launch a
                                                                                                                                                                              allowing users to often walk and cycle         bespoke service for transforming regular
                                                                                                                                                                              to work. In this environment, flexible         offices into co-working spaces.
                                                                                                                                                                              offices, which conspicuously emptied
                                                                                                                                                                              out during the pandemic, are likely to         These coalescing trends seem set to have
                                                                                                                                                                              gain a new relevance. “As companies            a short to medium term effect on office
                                                                                                                                                                              re-evaluate their office footprint, the        take-up. As usual in a downturn, second-
                                                                                                                                                                              ‘hub and spoke’ model should gain more         ary stock may well bear the brunt. In a
                                                                                                                                                                              traction. Especially for employees who         report on the performance and outlook
                                                                                                                                                                              currently commute from the suburbs to          for London offices, UK property consult-
                                                                                                                                                                              an office in the city centre, the commute      ancy Carter Jonas suggests that vacancy
                                                                                                                                                          “The pandemic’s     time could be meaningful,” notes Peri.         in the second-hand office market is likely
                                                                                                                                                         social experiment                                                   to increase as businesses offload surplus
                                                                                                                                                                              “As a result, occupiers will likely retain     space and introduce more efficient ways
                                                                                                                                                         is not representa-
                                                                                                                                                                              their main headquarters – possibly at          of utilising the real estate they plan to
                                                                                                                                                        tive of what home     reduced footprints in densely populated        retain. Real estate often represents the
                                                                                                                                                           working might      city centres – while offering their employ-    second-largest operating cost for
                                                                                                                                                        look like in normal   ees flexibility by granting them access to     businesses after staff salaries, meaning
                                                                                                                                                                              a secondary office or co-working location      that savings could be vital if there is a
                                                                                                                                                             conditions.”

                                                                               Photo: Cushman & Wakefield, BNP Paribas Real Estate / Laurent Villeret
                                                                                                                                                                              closer to home. Especially for suburban        downturn in the next 12 months.
                                                                                                                                                                              locations, co-working companies or
                                                                                                                                                         Nathalie Charles,
                                                                                                                                                                              flexible office providers would offer a        Traditional office investors are reassess-
                                                                                                                                                        deputy CEO of BNP
                                                                                                                                                                              relevant solution, because a company in        ing their strategies and exposure
                                                                                                                                                        Paribas Real Estate
                                                                                                                                                                              a major city centre wouldn’t want to sign
                                                                                                                                                                              direct leases for a high number of office      However, well-located, high-quality space,
                                                                                                                                                                              locations in multiple nearby suburbs,”         which was already in short supply in key
                                                                                                                                                                              Brühl adds.                                    global cities, should remain attractive.
                                                                                                                                                                                                                             Traditional office investors may also re-
                                                                                                                                                                              Flexible office use an increasingly hot        examine their exposure to the asset class.
                                                                                                                                                                              topic in the wake of the pandemic              UK real estate private equity fund man-
                                                                                                                                                                                                                             ager Moorfield had already embarked
                                                                                                                                                                              JLL research confirms this trend, predict-     on a long-term strategy to offload its
                                                                                                                                                                              ing that 30 percent of all office space will   office assets pre-pandemic, but as chief
                                                                                                                                                                              be consumed flexibly by 2030. According        investment officer Charles Ferguson-
                                                                                                                                                                              to the firm’s occupancy benchmarking           Davie notes, the timing of the firm’s     ▶

“Feet routing” in the form of clear signposting is part of the 6 Feet Office
concept implemented by Cushman & Wakefield, which is designed to coordinate
employee movements and keep people safe.

18    places and spaces 02/2020                                                                                                                                                                                                            places and spaces 02/2020   19
Cover story

                                                                                              final sale was textbook. “We actually sold   housing, multifamily and senior residenc-
                                                                                              the last of our offices in the first week    es or healthcare. As interest in these asset
                                                                                              of lockdown,” he says, “completing the       classes rises, what will the effects be on
                                                                                              disposal of a portfolio worth about £1       office investment? All evidence suggests

                                                            Flexible office
                                                            solutions such as
                                                                                              billion. We have a great track record in
                                                                                              offices and would invest in them again,
                                                                                              but the result of the pandemic is that
                                                                                              we are now in watch-and-wait mode.”
                                                                                                                                           that the long-term investment case for
                                                                                                                                           offices is strong.

                                                                                                                                           Offices need to offer state-of-the-art
                                                                                                                                                                                                                  Healthy spaces
                                                            co-working spaces                 Moorfield’s evolving investment strat-       functionality                                                                                                        disinfectants, a touch pen, guidelines and
                                                            offer many benefits               egy reflects a larger industry trend of                                                                                                                           a door opener, while new signage encour-
                                                            in times of change,               investors pivoting away from the hith-       According to Nathalie Charles: “History                                                                              ages movement flows.
                                                            but social distan-                erto traditional asset classes of offices    shows that over the past 30–40 years
                                                            cing is likely to                 and retail and towards recession-robust      there have been a significant number of                                                                              Looking forward, these kinds of specs are
                                                            necessitate changes               “living” segments, including student         crises, for example the dot com bubble                                                                               being applied to new-build offices too.
                                                            to existing practice                                                           and the global financial crisis, but in                                                                              International workplace provider HB
                                                            here as well.                                                                  parallel, total office stock has grown in                                                                            Reavis launched a tech and sensory
                                                                                                                                           absolute terms. Megatrends including                                                                                 platform in the UK earlier this year called
                                                                                                                                           urbanisation and population growth, as                                                                               Symbiosy, which assesses space utilisation,
                                                                                                                                           well as more people overall working in of-                                                                           indoor environmental quality and in-
                                                                                                                                           fices than in factories, fields and hospitals,                                                                       company collaborative networks. The firm
                                                                                                                                           have all contributed to this equation.”                                                                              recently agreed to fit this smart solution
                                                                                                                                                                                                                                                                into the office it is developing for global
                                                                                                                                           Equally, while corporate use of flexible                                                                             energy company BP, Agora Hub Budapest.
                                                                                                                                           offices has its benefits in times of tran-                                                                           Meanwhile, Skanska’s new “care for life”
                                                                                                                                           sition, it is unlikely to prove a long-term                                                                          office concept, while leading with
                                                                                                                                           fix. “Companies are prepared to pay                                                                                  pandemic-appropriate protocols, is
                                                                                                                                                                                            Edge Suedkreuz
                                                                                                                                           for flexibility right now, but will seek                                                                             deemed a long-term strategy by the firm

                                                                                                                                                                                                                  T
                                                                                                                                                                                            in Berlin will be
                                                                                                                                           balance. The bottom line is that leasing                                     he design of office buildings is in     in line with industry wellness trends.
                                                                                                                                                                                            completed in 2021.
                                                                                                                                           a classic office building costs a lot less in                                constant evolution, influenced by
                                                                                                                                           the long term,” she adds. “Looking at the        The generation 4.0
                                                                                                                                                                                                                        end-user needs as well as urban         It has become clear that the pandemic
                                                                                                                                           bigger picture, megatrends matter more           office complex will   planning visions and environmental            has not diminished interest in topics
                                                                                                                                           than the crisis.”                                offer open space      benchmarks. But the pandemic has in-          such as ESG but created a focus for their
                                                                                                                                                                                            that promotes com-    jected a new sense of urgency into fit-out    application. Innovative construction
                                                                                                                                           “For office investors, it will remain rele-      munication as well    and layout debates, driven by scientific      techniques, such as timber frames and
                                                                                                                                           vant to focus on the location – strong           as dedicated quiet    data and the search for a new comfort         modular builds, will continue to grow in
                                                                                                                                           micro-locations vs. fringe, urban vs.            spaces, meeting       and wellness paradigm.                        popularity. Evidence suggests that issues
                                                                                                                                           suburban – plus building quality, build-         rooms and areas for                                                 like air quality played a role in virus trans-
                                                                                                                                           ing age, amenity package, tenant roster          informal network-     Innovative office developer and re-           mission rates during the health crisis, and
                                                                                                                                           and many other factors that define the                                 developer Edge has already modified its       this knowledge – alongside an increas-
Photos: Djokovic Photography / Stocksy, EDGE Technologies

                                                                                                                                                                                            ing, combined with
                                                                                                                                           attractiveness and value of an office                                  Amsterdam and Berlin workspaces to            ingly interconnected sense of global
                                                                                                                                                                                            lounges and cafés.
                                                                                                                                           building,” says Brühl. He concludes: “The                              create flexible and reversible offices with   responsibility towards health and well-
                                                                                                                                           jury is still out with regard to what the                              a 1.5 metre protocol ready for employees      being – means that sustainable recovery
                                                                                                                                           future of office work will look like, but                              to return. Before Covid-19, Edge Amster-      strategies are more relevant than ever in
                                                                                                                                           investors will focus more than ever on                                 dam was certified as the healthiest office    the provision of commercial buildings.      •
                                                                                                                                           functional obsolescence and how to                                     in the world, achieving the first Well V2
                                                                                                                                           price risk as a result of the new health                               certification at Platinum level. Covid-era
                                                                                                                                           and safety considerations.”                •                           changes include minor software adapta-
                                                                                                                                                                                                                  tions to sensors to now monitor aspects
                                                                                                                                                                                                                  such as meeting room occupancy and live
                                                                                                                                                                                                                  air quality scores, as well as adding extra
                                                                                                                                                                                                                  ventilation breaks after conference room
                                                                                                                                                                                                                  use. Employees have also been educated
                                                                                                                                                                                                                  with a welcome-back pack containing

                                                            20    places and spaces 02/2020                                                                                                                                                                                    places and spaces 02/2020    21
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                                  Green deal
          For property companies, sustainability is a prerequisite for business success

                                                                                                                        R
          – especially in the wake of the coronavirus pandemic. By Christian Hunziker                                                  obert-Christian Gierth and Alexan-       with the proposition that sustainability
                                                                                                                                       der Happ could hardly have chosen        issues are taking a back seat due to the
                                                                                                                                       a tougher time to set up their own       economic fallout from the coronavirus
                                                                                                                                 company. Together, the two senior real         crisis. An asset management report by EY
                                                                                                                                 estate industry managers have a wealth         Real Estate paints a similar picture, based
                                                                                                                                 of experience (one previously worked           on a survey conducted in the first quarter
                                                                                                                                 for Colliers International, the other for      of 2020. It found that 85 percent of asset
                                                                                                                                 Buwog), and almost exactly at the start of     managers active in the German market
                                                                                                                                 the coronavirus outbreak in Europe they        expect the proportion of investment in
                                                                                                                                 founded Assiduus Development, a com-           sustainable buildings to increase signifi-
                                                                                                                                 pany specialising in sustainable mixed-use     cantly.
                                                                                                                                 projects anchored by offices. “Like other
                                                                                                                                 sectors, the real estate industry needs to     The real estate industry is
                                                                                                                                 deliver on its ecological responsibilities,”   embracing ESG
                                                                                                                                 says co-founder Gierth, explaining this
                                                                                                                                 focus.                                         “The issue of sustainability is on the
                                                                                                                                                                                agenda of many real estate companies,”
                                                                                                                                 But is this conviction shared by other in-     says Natalie Wehrmann, associate partner
                                                                                                                                 dustry players, given the challenges posed     at EY Real Estate, discussing the results of
                                                                                                                                 by the pandemic? Experience shows that         the survey. “But it’s only really being fully
                                                                                                                                 in times of economic crisis there’s a risk     implemented by a small number of them.”
                                                                                                                                 of supposed “luxuries” such as ecological      In fact, experts believe that now is exactly
                                                                                                                                 and social responsibility dropping down        the right time to get serious about ESG.
                                                                                                                                 the agenda. Even the Fridays for Future        “Despite the coronavirus restrictions, we

                                                                                          Photo: EschCollection / Getty Images
                                                                                                                                 movement has hardly had a mention in           mustn’t lose sight of climate policy object-
                                                                                                                                 the media lately, with Covid-19 dominat-       ives,” says Maria Hill, Chair of the Energy
                                                                                                                                 ing the headlines. Nevertheless, topics        & Building Technologies Committee of
                                                                                                                                 around ESG (Environmental, Social and          the German Property Federation (ZIA).
                                                                                                                                 Governance) clearly remain important           “Taking action on this front could fuel an
                                                                                                                                 within the property industry. That assess-     economic upturn across many parts of
                                                                                                                                 ment is supported by the trend barometer       the economy.” Sophie Chick, Director of
                                                                                                                                 published by real estate finance specialists   World Research at real estate consultancy
                                                                                                                                 Berlin Hyp in mid-2020. Just 18 percent of     Savills, also calls on the industry to act:
                                                                                                                                 the property companies surveyed agreed         “The innovative approaches taken by          ▶

Experts believe that now is exactly the right time to get serious about ESG.
That could fuel an economic upturn across many sectors.

22    places and spaces 02/2020                                                                                                                                                                                 places and spaces 02/2020   23
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                                                                                                                                                                                 Sustainability strategy (ESG strategy*) – implementing the various stages of development

                                                                                                                                                                                                                                                                                                                     Source: 2020 asset management study,
                                                                                                                                                                     Orientation phase                 Development phase                   Establishment phase                Excellence

                                                                                                                                                                     “We are monitoring current        “We are in the process of          “We have set out our                “Using sustainability
                                                                                                                                                                      developments but do not           drawing up a strategy              sustainability strategy and         indicators, we are regularly

                                                                                                                                                                                                                                                                                                                     EY Real Estate GmbH
                                                                                                                                                                      have a sustainability/ESG         paper, defining our                 specific goals, defined               monitoring and managing
                                                                                                                                                                      strategy as yet.”                 sustainability goals and           internal processes for              our progress towards
                                                                                                                                                                                                        considering how to collect         implementation purposes             achieving the defined
                                                                                                                                                                                                        data at property and               and collected initial data at       sustainability goals.”
the real estate sector during the pan-                                 tancy firm specialising in the optimisation                                                                                      company level.”                    property and company
demic now need to be adapted to make                                   of operating costs. Alongside the policy                                                                                                                            level.”
properties more climate-friendly in every                              environment, commercial considerations
phase of their lifecycle.” Susanne Eicker-                             play a not insignificant role. “Even though
mann-Riepe, Chair of the German branch                                 sustainability is an important issue, prof-                                                                                Percentage of companies**assigning themselves to each phase
of the Royal Institution of Chartered                                  itability and return on investment remain
Surveyors (RICS), believes that “the cor-                              paramount,” says Natalie Wehrmann of
onavirus pandemic has acted as a catalyst,                             EY Real Estate.                                                                                                    27%                       35%                             23%                      15%
it means that sustainability has gained in        “Despite the
importance again.” In tough times in par-                              According to Wehrmann, sustainable
                                                   coronavirus
ticular, the resilience of properties against                          products have the ability to deliver higher                                                                                                                                                               * ESG: Environmental, Social

crises becomes more vital. Proof that ESG        restrictions, we      returns, “because investments can be                                                           ESG is now a mainstream issue. Nonetheless, 62% of the companies                                             and Governance
                                                                                                                                                                      surveyed consider themselves to still be in the initial phases of                                          ** 40 asset management
is no longer a niche issue came in the          mustn’t lose sight     managed more efficiently and operation-                                                        implementing their ESG strategy.                                                                              companies were surveyed:
spectacular announcement by the chair-          of climate policy      al costs reduced, and because a higher                                                                                                                                                                      “How mature do you
                                                                                                                                                                                                                                                                                    consider your company’s
man and CEO of investment management                                   sale price is achievable thanks to lower
                                                   objectives.”                                                                                                                                                                                                                     sustainability strategy
corporation BlackRock, Larry Fink, that                                risk discounts.” By contrast, property                                                                                                                                                                       (ESG strategy) to be?“
the company would be focusing more                                     owners who ignore sustainability aspects
on sustainable investments going for-           Maria Hill, Chair of   need to brace themselves for lower selling
ward. Another giant of the international        the Energy & Build-    prices, argues Susanne Eickermann-Riepe
finance world, KKR, launched a Global            ing Technologies      of RICS. But it’s about more than just a hit
Impact Fund in early 2020 that attracted         Committee of the      to asset values: “The cost of financing and
$1.3 billion and is intended to have a           German Property       insuring non-sustainable buildings is set                                                    to EY expert Natalie Wehrmann. “Hardly                                                   down criteria for properties, but doesn’t
positive impact on both the environment           Federation (ZIA)     to rise.” Accordingly, sustainability pays                                                   any asset managers have an overview of                                                   specify any concrete target values,” says
and society.                                                           off for investors who take a long-term                                                       the CO2 emissions produced by their indi-                                                Jan von Mallinckrodt, Head of Sustain-
                                                                       view, adds Alexander Happ, co-                                                               vidual properties or their overall port-                                                 ability at Union Investment Real Estate
Regulatory pressure plays a major role                                 founder of development company                                                               folio,” she notes. She advocates using                                                   GmbH.
in implementation                                                      Assiduus. “Non-sustainable properties                                                        digital tools as an efficient means of
                                                                       face growing risks and will thus lose in                                                     determining “which measures are being                                                    Proptechs are providing additional
This focus on ecological and social sustain-
ability is not happening on an entirely vol-
                                                                       value,” he points out.                                                                       implemented with what effect. In the
                                                                                                                                                                    long run, it’s the only way of driving                     85%                           impetus. US-based Truvalue Labs, for
                                                                                                                                                                                                                                                             example, is committed to making
untary basis, however – policymakers are                               Reliable figures that provide proof of                                                       forward portfolio sustainability.”                        of German asset                relevant ESG data available by leveraging
ramping up the pressure. “The EU’s Green                               superior returns are still lacking                                                                                                                    managers believe                artificial intelligence. In Europe,
Deal has given sustainability an additional                                                                                                                         Industry pioneers are already tackling                                                   meanwhile, numerous startups are
                                                                                                                                                                                                                             that investment in
boost,” says Susanne Eickermann-Riepe.                                 There is a problem, however. Although                                                        this challenge. In 2019, Union Investment                                                working with established real estate
                                                                                                                                                                                                                             sustainable prop-
                                                                                                                      Photo: Zentraler Immobilien Ausschuss (ZIA)
The reference is to the sustainable finance                            the arguments set out above are compel-                                                      introduced its “atmosphere” sustainability                                               companies to boost sustainability.
initiative which the European Commission                               ling, there’s a lack of reliable figures to                                                  label. This already takes account of the                 erties will increase
is using to steer financial institutions in                            prove long-term superior returns. That                                                       taxonomy underpinning the EU’s Action                       significantly.               Such alliances are important, particularly
the transition to a climate-neutral econ-                              applies in particular to the social aspects                                                  Plan on Sustainable Finance. Building on                                                 in the time of coronavirus, according to
omy. Part of the plan is a taxonomy, i.e. a                            of sustainability, which have only taken                                                     this, in 2020 the real estate investment                                                 Benjamin Rohé, founder of consultancy
classification system that defines criteria
for climate-friendly investment. The re-
sults are already being felt: “Institutional
                                                                       centre stage quite recently. There is simply
                                                                       no hard data available here. “Social issues
                                                                       and good governance are harder to meas-
                                                                                                                                                                    manager initiated the ESG Circle of Real
                                                                                                                                                                    Estate in conjunction with Bell Manage-
                                                                                                                                                                    ment Consultants. The aim is to create
                                                                                                                                                                                                                               18%                           GERMANTECH, which hosted the 2020
                                                                                                                                                                                                                                                             PropTech Innovation Summit together
                                                                                                                                                                                                                                                             with Union Investment: “This crisis could
                                                                                                                                                                                                                            believe that sustain-
investors and listed companies must –                                  ure than the ecological dimension of sus-                                                    an industry standard for measuring the                                                   be turned into a major opportunity if
                                                                                                                                                                                                                              ability is taking a
and increasingly want to – demonstrate                                 tainability,” concedes Happ. Even when it                                                    sustainability performance of properties                                                 the real estate industry becomes more
their sustainability,” says Simon Szpyrka,                             comes to energy efficiency, measurability                                                    and portfolios. “Our new initiative is clos-            back seat due to the             flexible and open to collaboration with
managing director of Argentus, a consul-                               is one of the great challenges, according                                                    ing a gap here because the taxonomy lays                 coronavirus crisis.             proptechs.”                                        •

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Real people

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                            Reliable
                          management
Thomas Röhrs is responsible for UniImmo: Deutschland, one of Germany’s biggest open-ended
  real estate funds. His management of this classic fund is guided at all times by the needs of
distribution partners and investors. By Elke Hildebrandt (text) and Sebastian Vollmert (photos)

                                  H
                                          eading up management of the             ensure the portfolio’s long-term viability.
                                          UniImmo: Deutschland fund is a          This enables him to deliver on the product
                                          genuine mission for real estate ex-     promise for the approximately 570,000
                                  pert Thomas Röhrs. The experienced fund         investors and also maintain the trust of
                                  manager and business studies graduate           distribution partners and of the customer
                                  has been responsible for developing this        advisers across the Volksbanken Raiffei-
                                  classic fund since 2008. Launched in 1966       senbanken cooperative banking network
                                  as one of the first open-ended real estate      who sell the fund. Each Union Investment
                                  funds in Germany and now the biggest            open-ended real estate fund is man-
                                  fund in the UniImmo family, it’s aimed at       aged by a dedicated team that operates
                                  investors with a conservative investment        independently. The fund management
                                  strategy who want to benefit from real es-      team deals with all issues relating to the
                                  tate in major German and European cities        fund and makes the necessary decisions.
                                  while keeping risks low.                        As such, Röhrs and his colleagues are the
                                                                                  gatekeepers of UniImmo: Deutschland. He
Thomas Röhrs visiting             Röhrs, who has been “the face” of the fund      sees himself as the guardian of product
the Ericus-Contor build-          for twelve years now, has played a crucial      quality and sets a high yet simple stand-
ing in Hamburg. The               role in UniImmo: Deutschland’s impressive       ard: “Because the team is responsible for
prime office property is          growth and ongoing development. During          performance, it has to have conviction.”
the most recent invest-           his tenure, the fund has grown in size from
ment by open-ended                €5.5 billion to over €13.4 billion. Röhrs has   Management involvement along the
                                  internalised the fund’s positioning: “I’m       entire value chain
real estate fund UniIm-
                                  in the fortunate situation of being able to
mo: Deutschland. The
                                  follow my own convictions on real estate        Eight years ago, the existing policy of giv-
high-profile deal is proof
                                  investment in UniImmo: Deutschland,             ing fund management units more power
that even in the time             supported by excellent processes and sys-       and full responsibility for performance
of coronavirus it’s pos-          tems.” The fund’s helmsman has a complex        was further reinforced, with the lead role
sible to acquire premium          and multi-layered role. With 78 properties      of fund management being embedded in
properties at an appro-           held at present, Röhrs is continuously mak-     workflows and decision-making pro-
priate price.                     ing strategic and tactical adjustments to       cesses. “As a central unit, we work         ▶

26    places and spaces 02/2020                                                                                                   places and spaces 02/2020   27
Real people

                                                                                                                                                                                                                     Thomas Röhrs (left) and
                                                                                                                                                                                                                     Martin Schellein, Head
                                                                                                                                                                                                                     of Investment Manage-
                                                                                                                                                                                                                     ment Europe, pictured in
                                                                                                                                                                                                                     a meeting room at the
                                                                                                                                                                                                                     Ericus-Contor building;
                                                                                                                                                                                                                     the Union Investment
                                                                                                                                                                                                                     colleagues have a close
                                                                                                                                                                                                                     working relationship.
                                                                                                                                                                                                                     Schellein and his team
                                                                                                                                                                                                                     initiated acquisition of
                                                                                                                                                                                                                     the office property and
                                                                                                                                                                                                                     saw it through to com-
                                                                                                                                                                                                                     pletion jointly with the
                                                                                                                                                                                                                     fund manager.

with all departments across the organisa-      enjoys high occupancy, thereby providing                               portant that our decisions are well found-     committed funds,” says Röhrs, adding that
tion,” explains Röhrs. Röhrs’ involvement      a reliable income stream. It’s an excellent                            ed and coherent, as they need to stand up      this helps to ensure fund performance is
extends throughout the entire real estate      fit with our requirements and fund pro-                                to scrutiny both internally and by custom-     driven by investing in real estate. Another
value chain, starting with the acquisition     file.” What’s more, Ericus-Contor is let to                            ers. Everyone involved in the success of       challenge is the current impact of the
phase. “Every two weeks, we get to-            multiple tenants, “which offers additional                             UniImmo: Deutschland needs to be aware         Covid-19 crisis on the fund. For the Uni-
gether with our investment colleagues as       diversification in the form of companies                               of the constraints and priorities,” stresses   Immo: Deutschland portfolio with its focus
a panel,” reports Röhrs. New real estate       from the shipping industry.” The acquisi-                              Röhrs, talking about his tried-and-tested      on offices, retail/restaurants and hotels,
investment opportunities are presented         tion marks the fruition of a plan to enter                             formula. “Over the years, this creates a de-   risk management entails considering a
to all fund managers at the same time in       the Hamburg office property market                                     gree of predictability that allows us all to   range of scenarios and strategies. “We’re
this forum as candidates for acquisition.      again in 2020. Martin Schellein, Head                                  work more effectively.” For handling acqui-    engaging with tenants who are particu-
If an investment is of interest and com-       of Investment Management Europe at                                     sitions and ongoing management of the          larly affected by the crisis to find a way
patible with multiple fund profiles, the       Union Investment, naturally has a strong                               properties held by UniImmo: Deutschland,       forward that makes sense for both par-
property goes through a sophisticated          understanding of the fund’s strategy.                                  Röhrs has structured his team by national      ties.” Working in partnership and granting
and objective fund allocation process to       He initiated the purchase, along with his                              markets and property type. His portfolio       temporary concessions are central to the
                                                                                                    Profile
decide which fund should take the matter       investment team, and got it across the line                            managers also take on other special tasks,     fund manager’s approach here, because
                                                                                               Thomas Röhrs (56)
further. “The relevant fund management         in conjunction with the fund manager.                                  in particular expert management of all         post-crisis “competition for good tenants
team then works on the acquisition in                                                         started his property-   parameters affecting the fund. This            will hot up again.”
close consultation with colleagues on the      Persuading and explaining are integral         sector career in 1995   includes scenario analysis as well as de-
investment side,” explains Röhrs.              to fund management                              at investment man-     veloping strategic options in consultation     As an indirect and broadly diversified
                                                                                               agement company        with other relevant departments.               real estate investment vehicle, open-
UniImmo: Deutschland’s most recent             Röhrs firmly believes that sustainable            Westinvest. The                                                     ended real estate funds like UniImmo:
investment is the Ericus-Contor building       buildings are critical when it comes to         holder of a degree     Liquidity management is a particularly         Deutschland have, in Röhrs’ view, repeat-
in Hamburg. “It’s an office property that      future viability of a portfolio. Fittingly,     in business studies,   important responsibility. Inflows from the     edly shown that they are “an indispens-
combines exceptional construction quality      Ericus-Contor has DGNB Platinum certifi-       he worked as a sales    issuing of new units are carefully planned     able allocation option for investors that
with an excellent location,” says Röhrs.       cation, the highest level awarded under           director, head of    and managed in conjunction with the            provides greater stability.” “We demon-
The deal reflects the fund’s diversification   the German scheme. “But a sustainability                               Frankfurt-based product management             strate that every single day,” says the fund
                                                                                              sales and fund man-
strategy: “As a high-quality investment in     label on its own isn’t the deciding factor,”                           team. “UniImmo: Deutschland is still being     manager, “and always seek to protect
                                                                                              ager before moving
an attractive long-term location between       explains the fund manager. “Our long-                                  marketed at present,” reports the fund         and nurture our greatest asset – the trust
                                                                                              to Union Investment
the city centre and the vibrant HafenCity      term aspiration is to digitally measure the                            manager. The aim is to invest new monies       of investors.” Röhrs has a confident take
district, Ericus-Contor boosts the Hamburg     energy performance of a building, in order       Real Estate GmbH,     swiftly through corresponding acquisition      on the future: “We have a strict focus on
exposure of our portfolio.”                    to understand it and make improvements.        Hamburg, in 2008 as     planning.                                      quality and a strong basic conviction in
                                               Long-term tenant retention calls for build-     head of fund man-                                                     our product going forward, we’re pulling
Röhrs highlights the other benefits: “The      ings that are sustainable and have good          agement for Uni-      “In a low-interest environment we have to      out all the stops to emerge safely from the
property is architecturally exciting and       energy credential,” says Röhrs. “It’s im-      Immo: Deutschland.      keep a critical eye on returns from un-        current crisis.”                          •

28     places and spaces 02/2020                                                                                                                                                                                    places and spaces 02/2020   29
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