Profits with purpose: How organizing for sustainability can benefit the bottom line

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Profits with purpose: How organizing for sustainability can benefit the bottom line
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Profits with purpose:
How organizing for sustainability
can benefit the bottom line
Becoming a sustainability leader requires big changes, but the effort is worth it—
in both environmental and economic terms.

Sheila Bonini and Steven Swartz

Sustainability—a term we use to describe the busi-                   has a material financial impact. The value at stake
ness programs, products, and practices built                         from sustainability-related issues—from rising
around environmental and social considerations—                      raw-material prices to new regulations—is substantial.
is often seen as a luxury investment or a public-                   “Leading on sustainability is driven largely by our
relations device. We think that view is cynical and                  desire to grow,” one technology executive told us. “The
increasingly untenable. In fact, a growing body of                   industry changes so rapidly that we need flexibility.”
evidence indicates that sustainability initiatives can
help to create profits and business opportunities.                   Success requires both a structured program to
                                                                     improve performance and a sustainability philosophy.
McKinsey recently launched a knowledge collabora-                    Such efforts often get stuck, especially at the
tion with more than 40 companies to understand                       business-unit level, when managers have other
their sustainability challenges (see sidebar “How                    priorities. Moreover, given that less than 5 percent
we did it”). We sought to develop a set of practical                 of companies do a good job of providing financial
recommendations for companies to capture value                       incentives or career opportunities for sustainability
from sustainability. In doing so, we found that                      performance,1 people may not see the pursuit
leading companies pursue sustainability because it                   of sustainability as a way to a build their career.

Profits with purpose: How organizing for sustainability can benefit the bottom line                                                    5
In this article, we discuss the research about             We also surveyed and interviewed companies
              the economic benefits of sustainability. Then we           with successful sustainability programs. Our con-
              detail the organizational practices businesses             clusion: sustainability programs are not only
              need to follow to make this work. Finally, we show         strongly correlated with good financial performance
              how moving in this direction can create value.             but also play a role in creating it.
              Sustainability is a long-distance journey; the
              evidence is growing that it is one worth taking.          According to research by Deutsche Bank, which
                                                                        evaluated 56 academic studies, companies
              Sustainability and value creation                         with high ratings for environmental, social, and
              Over the past 20 years, the idea of corporate sus-        governance (ESG) factors have a lower cost of
              tainability has become part of mainstream business        debt and equity; 89 percent of the studies they
              discourse. Companies in many industries issue             reviewed show that companies with high ESG
              sustainability or corporate-social-responsibility         ratings outperform the market in the medium (three
              reports; executives everywhere pledge allegiance          to five years) and long (five to ten years) term.3
              to the idea. Even so, the concept still carries con-      The Carbon Disclosure Project found something
              siderable baggage. In a recent report for the UN          similar. Companies in its Carbon Disclosure Leader-
              Global Compact, 84 percent of the 1,000 global CEOs       ship Index and Carbon Performance Leadership
              surveyed agreed that business “should lead efforts        Index, which are included based on disclosure
              to define and deliver new goals on global priority        and performance on greenhouse-gas (GHG)
              issues.” But only a third said “that business is doing    emissions, record superior stock-market returns.
              enough to address global sustainability challenges.”2     Companies in the Carbon Disclosure Leadership
                                                                        Index substantially outperformed the FTSE Global
              To understand the role of sustainability initiatives      5004 between 2005 and 2012. Companies in the
              in business, we looked at academic studies, investor      other index also did better.5
              strategies, and public data on resource efficiency.

How we did it
To create the factual basis for this       Then we interviewed executives             Finally, we conducted a sustainability-
article, McKinsey canvassed                from 40 companies from various             assessment survey, the seventh
the extensive literature on the orga-      sectors, including oil and mining,         of this kind, of almost 40 companies,
nizational practices and financial         sneakers, soup, cosmetics, and tele-       exploring why and how companies
effects of corporate-sustainability        communications. Research                   are addressing sustainability and to
initiatives. We also did our own           participants were chosen because           what extent executives believe
analysis of resource-efficiency and        they had outperformed their                it can and will affect their companies’
financial-performance data.                industry average across financial          bottom line. We benchmarked the
                                           and sustainability-performance             results of these 340 respondents
                                           metrics. We also interviewed experts       against McKinsey’s global-executive-
                                           from universities, nongovernmental         survey database of more than
                                           organizations, and the financial sector.   4,000 companies.

6             McKinsey on Sustainability & Resource Productivity July 2014
Even more intriguing is recent research by three                     as diverse as food products, specialty chemicals,
economists (two from Harvard and one from the                        pharmaceuticals, automotive, and semiconductors.
London Business School) suggesting that sustain-                     In each sector, there were also a small number
ability initiatives can actually help to improve                     of companies that did particularly well, and these
financial performance. The researchers examined                      were the ones that had taken their sustainability
two matched groups of 90 companies. The com-                         strategies the furthest.
panies operated in the same sectors, were of similar
size, and also had similar capital structures,                       No wonder, then, that investors are increasingly
operating performance, and growth opportunities.                     comfortable with the idea of putting their money into
The only significant difference: one group had                       socially responsible investment. In the United
created governance structures related to sustain-                    States, such investment grew by 486 percent between
ability and made substantive, long-term investments;                 1995 and 2012, outpacing the broader universe of
the other group had not.                                             managed US assets, which grew by 376 percent over
                                                                     the same period.7 In the last three years, socially
 According to the authors’ calculations, an investment               responsible investment has grown by 22 percent; it
 of $1 at the beginning of 1993 in a value-weighted                  now accounts for more than 11 percent of all assets
 portfolio of high-sustainability companies would                    under management in the United States ($3.74 tril-
 have grown to $22.60 by the end of 2010, compared                   lion). Globally, more than $13 trillion is invested
 with $15.40 for the portfolio of low-sustainability                 in assets under management that incorporate
 companies. The high-sustainability companies also                   ESG metrics.8
 did better with respect to return on assets (34 per-
 cent) and return on equity (16 percent).6 The authors               With trillions of dollars in play, the professionals
 conclude that “developing a corporate culture                       have taken notice. The quality and availability
 of sustainability may be a source of competitive                    of sustainability data has improved, for example,
 advantage for a company in the long run.” As careful                as mainstream data providers such as Bloomberg,
 academics, they note that this research was not                     MSCI, and Thomson Reuters have begun to
 done in laboratory conditions, and therefore they                   offer sustainability-performance data in much-
 cannot claim definitive proof of causality:                         improved formats.9
“confounding factors might exist.” But they clearly
 believe that they are onto something—that it is                     As a result, investors are able to go well beyond
 the sustainability policies themselves that were                   “negative screening” (not investing in certain kinds
 responsible for the better financial performance                    of companies or industries). This approach was
 of the high-sustainability group.                                   inherently limited, and did not lead to higher returns.
                                                                     Now, investors are more sophisticated; they are
Additionally, there is evidence that being more                      seeking above-market returns by investing in best-
efficient at using resources is a strong indicator of                in-class sustainable companies.
superior financial performance overall. We created
a metric (the amount of energy, water, and waste                     Osmosis Investment Management, for example,
used in relation to revenue) to analyze the relative                 assesses companies using a proprietary methodology
resource efficiency of companies within a sector.                    based on relative resource productivity; it has
On that basis, we found a significant correlation                    built a portfolio of large companies that has out-
(95 to 99 percent confidence) between resource                       performed the market over the past eight years.
efficiency and financial performance in sectors                      Goldman Sachs’s GS Sustain assesses both market

Profits with purpose: How organizing for sustainability can benefit the bottom line                                         7
competitiveness and management quality with                the entire value chain, through internal analysis
    respect to environmental, social, and governance           and consultations with stakeholders, including
    performance. Generation Investment Manage-                 customers, regulators, and nongovernmental orga-
    ment uses a global research platform to integrate          nizations. This process should enable companies
    sustainability into investing, taking into account         to identify the sustainability issues with the greatest
    key global issues such as climate change and poverty.      long-term potential and thus to create a systematic
    All three have delivered above-market returns.             agenda—not a laundry list of vague desirables.

    Applying performance management to                        After extensive consultations, for example, BASF, the
    sustainability                                            global chemical company, put together a “materiality
    Although sustainability is usually somewhere on the       matrix.” As Exhibit 1 shows, the chart maps the
    corporate agenda, there are often problems with           importance of 38 sustainability-related issues based
    execution, even in the most committed companies.          on their importance to BASF and its stakeholders.
    To find and deliver real strategic opportunities,         (Other companies use similar matrixes.) Such
    leaders should consider applying four organizational      exercises help companies to recognize the most
    practices. These principles aren’t new—they are           important issues early and then integrate them into
    associated with performance management, in                management.
    particular—but they are not often used to address
    sustainability challenges.                                 Once the priorities are identified—having no more
                                                               than three to five is best—the next step is to
     Identify issues and set priorities                        develop a fact base from which to create a detailed
     Two-thirds of companies in a representative sample        financial and sustainability analysis. Siemens,
     from the S&P 500 have more than 10 different              for example, identified one priority as helping cus-
     sustainability focus topics, and some have more           tomers to reduce their carbon impact and has
     than 30. That’s too many: it’s hard to imagine            created an environmental portfolio of green products
     how a sustainability agenda with this many focus          and services, including energy efficiency, renew-
     areas can break through and get the necessary             able energy, and environmental technology. In 2013,
     buy-in to be successful. While there are several          these generated revenues of €32.3 billion and
     areas that companies need to comply with,                 saved 377 million metric tons of carbon emissions.
     it’s better to concentrate on a few strategic themes.
     Coca-Cola, for example, has set for itself a strategy    Set goals
     it calls “me, we, the world,” which encompasses          After completing the initial analysis, translate
     its approach to improving personal health and            this information into external goals that can be dis-
     wellness, the communities in which it operates, and      tilled into business metrics. These goals should
     the environment. Within this strategy, the com-          be specific, ambitious, and measurable against an
     pany reports making material, tangible progress on       established baseline, such as GHG emissions; they
     metrics related to three specific areas of focus:        should also have a long-term orientation (five years
    “well-being, women, and water.” The company does          or more) and be integrated into business strategy.
     not ignore other issues such as climate change           And their intent should be unmistakable. One
     and packaging, but it has made it clear that this is     company stated as a goal: “Reduce the impact of our
     where it wants to lead.                                  packaging on the environment.”

    To develop a clear set of priorities, it is important      Getting more specific is even better. (Reduce how
    to start by analyzing what matters most along              much? By when? Compared to what?) Here is a

8   McKinsey on Sustainability & Resource Productivity July 2014
SRP 2014
            Sustainability
            Exhibit 1 of 3

Exhibit 1   One company maps its sustainability priorities.

            Extremely
            high                                                                                                                                       Energy consumption/
                                                                                                  Occupational health/safety                           efficiency

                                                                                   Renewable sources of energy                 Water pollution
                                                                                                                                                 Pollution opportunities from
                                                                           Life-cycle thinking in value chain
                  Rating by external stakeholders

                                                                                                                                                 technologies/products
                                                                                        Water scarcity                                  Resource scarcity
                                                                                                                        Waste
                                                                   Human rights           Climate change/                           Sustainable production
                                                                                          global warming                       Agricultural practices
                                                    Risk of technologies/products                         Trust/            Compliance
                                                             Public health/safety                         reputation                             Regulatory environment
                                                                                                                        Product stewardship
                                                         Biodiversity loss                           Renewable bio-based materials
                                                         Land-use change        Sustainability valuation           Emerging markets
                                                     Consumer education       Corporate governance        Partnering/multistakeholder collaboration
                                                    Rebound effect                                        Employability
                                                                                        Labor/social-policy rights
                                                                          Socially responsible environment         Population growth/urbanization
                                                                           Security    Malnutrition

                                                          Poverty    Sufficiency/postgrowth economics
                                                          Gender diversity/   Political shifts/dynamics
                                                          equal opportunities

                 High
                                                                                                                                                                  Extremely
                                                                                                                                                                  high
                                                                                                     Rating by BASF
            Source: Company website

             stronger approach, from a sustainability leader:                                                   promotes accountability. An analysis of companies
            “Reduce 2005 carbon dioxide emissions by half                                                       that are part of the Carbon Disclosure Project found
             by 2015.” It is important to build internal support                                                that those that set external goals did better on
             to meet these goals. Our analysis found that the                                                   cutting emissions—and also had better financial
             companies that excelled at meeting sustainability                                                  returns on such investments. Stronger goals,
             goals made sure they involved the business leaders                                                 then, seem to encourage innovation; people may
             responsible for implementing them from the                                                         feel more motivated to find ways to meet them.
             start. One global manufacturer we interviewed                                                      Lack of goals is a sustainability killer: “what gets
             announced in 2010 that it would reduce GHG                                                         measured gets managed” is as true of sustainability
             emissions and energy consumption by 20 percent.                                                    as it is of any other business function. And yet it
             To do so, it set up energy assessments and energy-                                                 is not happening. We estimate that only one in five
             management plans, established global programs to                                                   S&P 500 companies sets quantified, long-term
             optimize procurement and building standards, and                                                   sustainability goals; half do not have any.
             began to use renewable energy where possible.
                                                                                                                Show the money
            Setting ambitious external goals motivates the                                                      Almost half (48 percent) of survey participants
            organization, forces resources to be allocated, and                                                 said that the pressure of short-term earnings

            Profits with purpose: How organizing for sustainability can benefit the bottom line                                                                                 9
performance is at odds with sustainability initia-         Making the business case for sustainability
     tives. A constructive response is to make the case         might sound obvious, but apparently it isn’t. Most
     that sustainability can pay for itself—and more.           companies do not communicate the financial
                                                                performance of sustainability; only a quarter said
      Senior leaders will give sustainability lip service,      that the financial benefits of these efforts were
      not capital, if they do not see financial benefits.       well understood.
     “Sustainability metrics can seem like random
      numbers and don’t do much,” one chemical-industry         Sustainability initiatives can be challenging to
      executive told us. “For our businesses, sustain-          measure because savings or returns may be divided
      ability efforts have to compete directly with other       across different parts of the business, and some
      demands, which means that financial impact                benefits, such as an improved reputation, are indirect.
      is key.” This needs to be done rigorously, reinforced     It is important, then, not only to quantify what
      with fully costed financial data, and delivered           can be quantified but also to communicate other
      in the language of business.                              kinds of value. For example, an initiative might
                                                                improve the perception that important stakeholders,
     Alcoa, a US-based global metals company, incor-            such as consumer groups, nongovernmental orga-
     porates sustainability into how it does business—          nizations, or regulators, have of the company. This
     and how it talks about the company to stakeholders.        can help to build consumer loyalty, nurture
     In one investor presentation, for example, it              relationships, and inform policy discussions.10
     detailed how its supply-chain simplification sharply
     lowered labor and energy costs as well as cut              Create accountability
     GHG emissions, but it was the financial effects that       The top reason that respondents gave for their
     took front and center.                                     companies’ failure to capture the full value of sustain-
                                                                ability is the lack of incentives to do so, whether
     To emphasize that sustainability is a business             positive or negative. According to the UN Global
     issue, boards should review goals at every meeting.        Compact, only 1 in 12 companies links executive
     For each project, specific executives should be            remuneration to sustainability performance; 1 in
     accountable for costs and effectiveness. This is, of       7 rewards suppliers for good sustainability
     course, much easier said than done. At Intel, for          performance. Among the executives we surveyed,
     example, although business leaders were interested         38 percent named lack of incentives and 37 per-
     in saving water, they saw little financial justifi-        cent named short-term earnings pressure for poor
     cation to do so: water was cheap. Advocates of the         results; about a third said the lack of key perfor-
     initiative were able to calculate that the full cost       mance indicators and not enough people being held
     of water, including infrastructure and treatment,          accountable were problems.
     was much higher than the initial estimates. Saving
     water, they argued, could therefore create value           In this area, a number of companies exhibit good
     in new and unexpected ways. On that basis, Intel           practices from which others can learn, such as
     went ahead with a major conservation effort.               tracking data and reporting indicators, including
     The company now has a finance analyst who con-             carbon emissions, energy use, water use and waste,
     centrates on computing the financial value of              and recycling. Even these companies, however,
     sustainability efforts.                                    are still working on integrating sustainability-

10   McKinsey on Sustainability & Resource Productivity July 2014
performance indicators into individual incentives;                       something similar. It tracks and quantifies progress
            the only area where most have managed this is with                       in ten areas, including water, energy, packaging,
            regard to worker safety.                                                 and human rights, using its own sustainability-
                                                                                     assessment matrix. The idea is for MillerCoors to
            Adidas shows one useful approach. The sporting-                          understand its performance, in quantitative terms,
            goods company breaks down its long-term goals into                       in areas that are often difficult to quantify.
            SRP 2014
            shorter-term milestones. Its suppliers, for example,
            Sustainability
            are given strategic targets three to five years                          How sustainability can create value
            Exhibit 2 of 3
            ahead, as well as more immediate goals to encourage                      All the companies we interviewed are pursuing
            them to focus. The beer company MillerCoors does                         sustainability agendas, and most are making

Exhibit 2   Companies are pursuing sustainability in a way that creates value.

                              Guide investment/divestment          Develop sustainability-related        Build a better understanding
                              decisions at portfolio               products/technologies to fill         of sustainability-related
                              level based on sustainability        needs of customers/company            opportunities in new market
                                                                   (R&D function)                        segments/geographies
                                                                                                         and develop strategies to
                                                                                                         capture them

                                                                          Innovation and
                                                                          new products
                                                       Composition
                                                       of business                           New markets
                                                                                                                                 Improve revenue
                                                       portfolios
                                                                                                                                 through increased
                                                                                                                                 share and/or
            Mitigate risks and                                               Growth                                              price premiums by
            capture opportunities                                                                                                marketing sus-
            from regulation                 Regulatory                                                 Green sales               tainability attributes
                                            management                                                 and marketing
            Reduce reputation                                                                                                    Improve resource
            risks and get                                       Risk                 Returns on                                  management and
            credit for your actions                             management           capital                                     reduce environmental
            (eg, through                                                                                                         impact across value
                                                Reputation                                          Sustainable                  chain to reduce costs
            proper stakeholder
                                                management                                          value chains                 and improve
            management)
                                                                                                                                 products’ value
            Manage risk of                                                                                                       propositions
                                                               Operational          Sustainable
            operational disruptions
                                                               risk                 operations                                   Reduce operating
            (from resource
                                                               management                                                        costs through
            scarcity, climate-
            change impact, or                                                                                                    improved internal
            community risks)                                                                                                     resource manage-
                                                                                                                                 ment (eg, water,
                                                                                                                                 waste, energy,
                                                                                                                                 carbon, employee
                                                                                                                                 engagement)

            Source: Sheila Bonini and Stephan Görner, “The business of sustainability: McKinsey Global Survey results,” Oct 2011, mckinsey.com

            Profits with purpose: How organizing for sustainability can benefit the bottom line                                                           11
aggressive public commitments. Is this just green                      prices or changes in demand, that create material
             window dressing? Our analysis says no. Companies                       risks to the business—or opportunities.
             are addressing important environmental and
             social issues in a way that creates value. In previous                 Manage risk
             work, we outlined how leading companies use                            More than 90 percent could point to a specific
             sustainability initiatives across each of the areas                    event or “trigger” that got them started, such as
             shown in Exhibit 2 to manage risk and to improve                       consumer pressure or a jump in the price of
             growth and returns on capital.11 In this research,                     commodities. More than half cited long-term risks
             we sought to understand how successful companies                       to their business: 26 percent mentioned miti-
             did it. What these interviews demonstrated is                          gating reputational risk, and 15 percent each said
             that companies that built sustainability into their                    avoiding regulatory problems and eliminating
             operations saw immediate benefits, and that gave                       operational risks.
             them the momentum to do even more, creating the
             conditions for long-term success.                                      Two candy giants, for example, are looking to
                                                                                    guarantee future supplies of cocoa, an essential
             These leaders told us that they pursue sustainability                  ingredient in chocolate, in part by improving
             because they believe it has a material financial                       the sustainability of their suppliers. Mars is helping
             effect. The value at stake from sustainability issues                  smallholder cocoa farmers in the Cote d’Ivoire
             can be2014
             SRP     as high as 25 to 70 percent of earnings                        to increase their productivity by providing access
             Sustainabilitytaxes, depreciation, and amortiza-
             before  interest,                                                      to improved planting materials, fertilizers, and
             tion (Exhibit
             Exhibit   3 of3).
                            3 Sustainability leaders can and                        training. It is also investing in research that will
             do change their business models to respond to major                    help increase the quality and performance of
             discontinuities, such as higher natural-resource                       cocoa plants. Hershey’s sends out experts to teach

Exhibit 3    Our research shows that the value at stake from sustainability challenges
             is substantial.

             Impact                      Examples                                                     Potential impact, % of EBITDA1

             Regulation/                 Restricted license to operate
             reputation                                                                                                                  70
                                         Reputational damage based on perceived misuse
                                         of resources

             Rising operating            Raw-material costs driven up by supply/demand
             costs                                                                                                                  60
                                         True cost of water or carbon reflected in prices

             Supply-chain                Production delay or cancellation due to lack of access
             disruption                                                                                            25
                                         Especially significant for “local” resources—
                                         water, power

            1Earnings before interest, taxes, depreciation, and amortization.

12           McKinsey on Sustainability & Resource Productivity July 2014
Introducing the circular economy
Martin Stuchtey and Helga Vanthournout

In the traditional linear economy, inputs        as well for photocopiers, power                         savings in materials alone could
go in and waste comes out. The                   tools, mobile phones, and passenger                     top $1 trillion a year. We believe that
circular-economy model, by contrast,             cars. More and more industries are                      companies that adopt circular-
is based on reusing resources, regen-            discovering that taking back products                   economy principles will outcompete
erating natural capital, and decoupling          can reduce costs and strengthen                         other actors in a world where scarce
resource use from growth. We have                customer relationships. Doing so, how-                  resources expose companies to
devoted considerable attention to                ever, requires a fundamental shift in                   high costs and unforeseeable risks.
the circular economy; we believe it has          thinking—seeing consumers as users
tremendous potential for companies,              and offering them performance,                          The real payoff will come only when
for economies, and for the environment.          not products.1                                          multiple players from many sectors
                                                                                                         come together to figure out how to
The process begins with design,                  This development is well under way.                     reconceive manufacturing processes
specifically by making a distinction             Car-sharing services are an example;                    and the flows of products and
between a product’s consumable                   they sell mobility, not vehicles,                       materials. Capitalizing on these oppor-
and durable components. In the cir-              and each car has multiple users, not                    tunities will require new ways of
cular economy, consumables                       a single owner. Philips, the Dutch                      working. But the benefits, to both busi-
are designed so that they can safely             manufacturer, offers another example.                   ness and the environment, are well
reenter the biosphere; one way                   Noticing that major customers were                      worth the costs.
to do this is to use pure materials that         reluctant to make large investments in
can be easily separated and “cas-                light of the financial crisis and the               1   For more, see Thomas Fleming and Markus
caded” to the next use. H&M, the                 rapid shifts in technology, the com-                    Zils, “Toward a circular economy: Philips
                                                                                                         CEO Frans van Houten,” McKinsey Quarterly,
global apparel retailer, for example,            pany began to offer lighting as a
                                                                                                         February 2014, mckinsey.com.
collects old clothes and works                   service, not a product. “Customers
with I:CO, a reverse-logistics provider,         only pay us for the light, and we
                                                                                                         Martin Stuchtey is a director in
to sort them. The clothes are then               take care of the technology risk and                    McKinsey’s Munich office, and Helga
sold into the secondhand-apparel                 investment,” explains CEO Frans                         Vanthournout is a specialist in the
market or substituted for virgin                 van Houten.                                             Geneva office.
materials in other products, and the
remaining textiles become fuel to                Toward a new industrial
produce electricity.                             revolution
                                                 Why should businesses move toward
For durable components, such as                  a circular-economy model? First,
metals, the preferred options are reuse,         because global economic pressures,
remanufacturing, or refurbishment.               such as rising resource prices and
Such practices have long been the                a fast-growing global consuming class,
norm for engines and building equip-             are changing the status quo. Second,
ment but are now becoming common                 because it’s good for business. The

               Profits with purpose: How organizing for sustainability can benefit the bottom line                                                    13
best-practice farming methods; its CocoaLink               companies started by improving natural-resource
     mobile-phone service offers advice and market infor-       management. In fact, 97 percent of the research
     mation. Hershey’s is also addressing child labor           participants were taking action on energy efficiency,
     and school-attendance rates through local initiatives.     91 percent on waste, and 85 percent on water.
     Both companies aim to have their entire cocoa
     supply sustainably sourced by 2020.                        For example, Bayer, the German health and agri-
                                                                culture company, developed a resource-efficiency
     Take advantage of new business opportunities               check to improve operations by using by-products
     Almost half of those interviewed (44 percent)              and reducing wastewater. The company expects the
     mentioned business and growth opportunities as             process to save more than $10 million a year, and
     a reason to get started on sustainability. A               this is not unusual; 79 percent of Fortune 500 com-
     number of different business models that embed             panies reporting to the Carbon Disclosure Project
     sustainability are emerging. Electric utilities,           had higher returns on their carbon investments than
     for example, are working on ways to make money             their overall portfolio. Paradoxically, taking such
     by helping consumers cut their energy use.                 actions may be easier to do in companies that have
                                                                been slow to embrace sustainability. There are
     Sustainability also offers an interesting way              almost certainly “quick wins” ripe for the picking
     to scope out product innovations that use fewer            that can bring tangible results and create momen-
     resources or that meet specific social needs.              tum to do more.
     Redesigning products and services around sus-
     tainability can drastically increase profits or           An emphasis on sustainability can also reveal
     reduce costs (see sidebar “Introducing the circular       opportunities for process innovations. It is not
     economy”). Unilever, for example, changed the             uncommon for companies to complain that
     shape of a deodorant to use less plastic and created      different units do not collaborate well. By its cross-
     a concentrated laundry product that sharply               functional nature, sustainability brings different
     reduces the use of water—innovations they might           divisions together and provides a common motiva-
     not have found had they not been thinking                 tion; the result can be new, profitable ideas.
     about sustainability. DuPont, a diversified science       Lockheed Martin, for example, wanted to reduce
     company, began its sustainability operations              wood waste from packing crates. But as it started
     more than 20 years ago as a matter of risk reduction,     on this one modest initiative, it found other
     but these have turned into a major profit center.         production improvements that reduced overhead
     Since 2011, the company has invested $879 million         and resulted in more than $7.5 million in savings
     in R&D for products with quantifiable environ-            from a $240,000 investment. Many of the companies
     mental benefits. DuPont has recorded $2 billion           interviewed had similar innovation stories but
     in annual revenue from products that reduce               often did not measure the results or attribute them
     GHG emissions and an additional $11.8 billion in          to sustainability. That may help to explain why
     revenues from nondepletable resources.                    there is still skepticism about whether sustainability
                                                               is worth it.
     Improve returns on capital
     Whether the trigger for commitment to sustain-
     ability was risk management or growth, most

14   McKinsey on Sustainability & Resource Productivity July 2014
To succeed, sustainability efforts need to be an orga-             7 2012 Report on Sustainable and Responsible Investing Trends
    nizational priority, with clear support from                         in the United States, US SIF Foundation, Forum for Sustainable
                                                                         and Responsible Investment, 2012, ussif.org.
    leadership. This is not easy. Fewer than half of the               8 2012 Sustainable Investment Review, Global Sustainable
    leaders with whom we spoke thought they had a                        Investment Alliance, 2013, gsi-alliance.org.
                                                                       9 For example, to track environmental, social, and governance
    sustainability philosophy that permeates their day-
                                                                         (ESG) factors, Bloomberg has an ESG valuation tool, MSCI
    to-day operations, even though their companies
                                                                         has the ESG Impact Monitor, and Thomson Reuters offers
    considered sustainability one of their top priorities.               Quantitative Analytics.
                                                                       10Sheila Bonini, Timothy M. Koller, and Philip H. Mirvis,

    Chief sustainability officers have an important role                “Valuing social responsibility programs,” McKinsey Quarterly,
                                                                         July 2009, mckinsey.com.
    to play in this regard. Although they often do not                 11Sheila Bonini and Stephan Görner, “The business of
    have the authority to dictate the agenda, they can                   sustainability: Putting it into practice,” October 2011,
    influence it. This means translating the promise                     mckinsey.com.
    of sustainability into value propositions that make
    sense to different parts of the company. This                          The authors wish to thank Anne-Titia Bové, Hauke
                                                                           Engel, Rich Powell, Fraser Thompson, and Liz Williams
    takes time and effort. But there is no alternative: for
                                                                           for their contributions to this article.
    sustainability to spread, business units need to
    own their part of the agenda.
                                                                           Sheila Bonini is a senior expert in McKinsey’s
                                                                           sustainability and resource productivity practice and
    Becoming a sustainability leader can pay off, but                      is based in the Silicon Valley office; Steven Swartz
    it is not easy. “It’s a perception issue,” one executive               is a principal in the Southern California office.
    told us. “We need to show that it makes good
    business sense to get over the hurdle.” Fair enough—                   Copyright © 2014 McKinsey & Company.
    and the evidence is building that for the best com-                    All rights reserved.
    panies, this standard is within reach.

1 In February 2014, McKinsey surveyed 3,344 executives about
  their companies’ sustainability activities. The respondents
  represented the full range of regions, industries, company sizes,
  tenures, and functional specialties.
2 The UN Global Compact–Accenture CEO Study on

  Sustainability 2013: Architects of a Better World, Accenture and
  United Nations Global Compact, 2013, unglobalcompact.org.
3 Mark Fulton et al., Sustainable Investing: Establishing Long-

  Term Value and Performance, DB Climate Change Advisors,
  Deutsche Bank Group, 2012, dbadvisors.com.
4 FTSE Global Equity Index Series, as of January 1, 2013.
5 Sector insights: what is driving climate change action in the

  world’s largest companies—Global 500 Climate Change Report
  2013, Carbon Disclosure Project, 2013, cdp.net.
6 Robert G. Eccles, Ioannis Ioannou, and George Serafeim, “The

  impact of a corporate culture of sustainability on corporate
  behavior and performance,” Harvard Business School working
  paper, HBS Working Knowledge, Number 12-035, November
  2011, hbs.edu.

    Profits with purpose: How organizing for sustainability can benefit the bottom line                                               15
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