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PURCHASING AND SHARED SERVICES
OPPORTUNITIES
Prepared by: Health Association Nova Scotia
Version 1
October 2017
1Contents
Contents ........................................................................................................................................................ 2
Preamble ....................................................................................................................................................... 3
MASH Agreements ........................................................................................................................................ 4
Donated and Discounted Technologies ........................................................................................................ 4
Finding Grant Opportunities ......................................................................................................................... 5
Group Purchasing Organizations .................................................................................................................. 5
An Example – Complete Purchasing Services ........................................................................................... 5
Energy Efficiency Support ............................................................................................................................. 6
Increasing Safety & Reducing Workers Compensation Claims ..................................................................... 7
Supports Avaliable from the Workers’ Compensation Board ................................................................... 7
Supports Available from AWARE Nova Scotia .......................................................................................... 7
Personalized Assistance to Health (path) ..................................................................................................... 8
Partnering to Share Resources...................................................................................................................... 9
Sharing People .......................................................................................................................................... 9
Health Association Nova Scotia Services – Economies of Scale.................................................................. 10
Shared Financial Services ........................................................................................................................ 10
Other Shared Services ............................................................................................................................. 10
Appendix: MASH Sector Agreement Summary ........................................................................................... 12
Services ................................................................................................................................................... 12
Goods and Services ................................................................................................................................. 12
Training and Development...................................................................................................................... 18
2Preamble
The residential sectors work tirelessly to provide quality care to vulnerable Nova Scotians. Despite
working diligently to be as effective and efficient as possible for many years, these sectors, faced with
more recent budget pressures, have been searching for possible further cost saving opportunities.
The Long-Term Care Strategic Financial Planning Working Group, established under the auspices of
Health Association Nova Scotia (HANS) and reporting to the Department of Health and Wellness
(DHW), was created to promote an understanding of fiscal challenges, share collective concerns, and
create and present solutions, as applicable, to the DHW, the Nova Scotia Health Authority (NSHA), and
long-term care sector organizations on issues related to fiscal matters. The current resource came from
several months of conversation and information collection, and serves to present high potential areas
for savings in your organizations. While it was created with long-term care in mind, we suspect its
contents are applicable to other sectors as well.
We recognize that you may already capitalize on some of the opportunities outlined in this document,
as indeed, they were identified by members of the sector, for the sector. However, to ensure that where
practices are working there is the opportunity for spread, and to provide a more comprehensive review
of potential opportunities, this resource can hopefully provide additional information and/or be a
reminder of what is available. This document is for you to peruse, and if a section resonates with you,
you are encouraged to contact the indicated lead to learn more and implement as you see fit.
If you know of an opportunity that is not listed in this resource, you are welcome to contact us to
help spread the word through future updated versions.
Long-Term Care Strategic Financial Planning Working Group Members:
Mary Baldwin, Health Association Nova Scotia Chair
Sara Limpert Woods, Health Association Nova Scotia Resource Lead
Eric Doucette, Seaview Manor Resource Lead
Emily Samson, Dykeland Lodge
Carson Samson, Richmond Villa
James Balcom, GEM
Reinhard Jerabek, Northwood
Paula Langille, Department of Health and Wellness
Alexandra Smith, Public Service Commission
Mike Hurley, Department of Health and Wellness
Sheila Landry, Public Service Commission
Glenda Keenan, Nova Scotia Health Authority
Judy Heffern, Community Governed Organizations Society of Nova Scotia
The Long-Term Care Strategic Financial Planning Working Group members would like to thank the
members of the Shared Services sub-committee who participated in this work.
3MASH Agreements
The “MASH sector” collectively refers to organizations that are fundamentally financed by
provincial government revenue. Specifically, it refers to municipalities, academic institutions,
school boards, and hospitals, although similar organizations are included. Under MASH
agreements, these sectors are eligible to participate in provincial standing offers.
Relevant contracts, highlighted by our group as potentially pertinent to health or service
related sectors, are summarized in the appendix to this document (pg. 12). These include
agreements related to goods and services, and training and development opportunities. Some
examples that have already been capitalized on by members to significant savings include
insurance through Marsh (pg. 14), and cell phones through Bell (pg. 16). To learn more about
an agreement, you are encouraged to connect with the indicated contact, who will guide you
further.
Donated and Discounted Technologies
Through TechSoup Canada (a program of the Centre for Social Innovation), non-profits can be
connected to donated and discounted technologies. Examples include low-fee access to
software such as Microsoft Office, Adobe products, Quickbooks, SharePoint, and antivirus
packages, in addition to programs related to project management, email management, human
resources, fundraising management, video conferencing, and cloud-based data infrastructure.
There are also opportunities to capitalize on discounted refurbished computers as well as
learning programs (e.g. board governance, mission-based management, & strategic planning)
To date, TechSoup Canada has gained over 31,000 members and has helped the Canadian non-
profit sector save over $303 million on technology investments.
To learn more about TechSoup Canada, you may visit the organization’s website
(http://www.techsoupcanada.ca/en) or you may contact Anthony Taylor, of Oakwood Terrace,
who has used TechSoup in his organization.
Anthony Taylor
Administrator, Oakwood Terrace
anthony.taylor@oakwoodterrace.ns.ca
4Finding Grant Opportunities
Knowing what grant funding is available can be a difficult job. Grant Advance is a service that
connects not-for-profit organizations and their funding priorities to applicable grant
opportunities. It also provides a platform to quickly and easily track projects and apply for new
funding prospects.
You can find an overview demo of Grant Access here
(https://www.grantadvance.com/features). If you would like to talk to an operator who is using
the system, you may contact:
Patricia Bland
CEO, Riverview Home Corporation
Patricia.Bland@riverviewhome.ca
Group Purchasing Organizations
Group Purchasing Organizations (GPOs) are entities that negotiate purchasing contracts and
leverage purchasing power for its members. They are typically of greater benefit to smaller
organizations who would not ordinarily have a strong buying position.
GPOs coordinate purchasing in a variety of fields, including materials management, nutrition
and food services, support services, energy management, and capital equipment. The benefits
of GPO membership are reduced prices of goods, services, and shipping, dividend payouts /
rebates, industry support, and lessened administrative burden. Potential drawbacks,
depending on the GPO’s requirements and structure, are fee and payout schedules, order
minimums, and restrictions on which vendors can be used. Organizations considering GPO
membership are encouraged to examine how fee structures are arranged and the
requirements for compliance with membership, with particular attention to the degree of
purchasing autonomy you will have (e.g., some contracts require purchasing minimums), as
well as any exit clauses.
AN EXAMPLE – COMPLETE PURCHASING SERVICES
Complete Purchasing Services (CPS) offers a variety of cost centre saving opportunities
including:
Office supplies
Waste reduction and collection contracts
Utility reviews, with possible refunds as far back as 2011
Lighting and retrofitting incentive programs, audits, and “best value” ordering
Paint and labour discounts
Learning portals
5More information can be found at CPS’s website: (ecps.ca)
CPS membership was a successful initiative at Seaview Manor, and you are encouraged to
contact Eric Doucette if you would like to learn more about their experience.
Eric Doucette Vanessa Yurchesyn
CEO, Seaview Manor Complete Purchasing Services Account Manager
ericdoucette@seaside.ns.ca yurchesyn-vanessa@aramark.ca
Other GPOs of potential relevance include MedBuy (http://www.medbuy.ca/) and HealthPRO
(used by the Nova Scotia Health Authority) (https://portal.healthprocanada.com/).
Energy Efficiency Support
Efficiency Nova Scotia (ENS) is Canada’s first energy efficiency utility. The organization has
helped 278,000 participants complete energy efficiency projects, saving $150 million annually.
ENS can support providers with immediate or indirect cost savings in a variety of ways:
• Product selection: ENS can help you choose energy efficient equipment that will help
reduce expenses.
• Rebates: ENS offers a variety of rebates on items such as lighting, laundry equipment,
kitchen equipment, heating and more.
• Financing: Financing could be available to your organization at low or no interest.
• Scoping studies: ENS can help you find a trusted third-party engineering firm to give
you a high-level assessment of your current efficiency levels, and can pay
approximately half the assessment cost on your behalf (some conditions apply).
If you are considering buying equipment, you are encouraged to contact ENS to determine if
and how they can help.
You can download an application form or learn about efficient products from the ENS website
(https://www.efficiencyns.ca/). If you are unsure of where to start, you are welcome to contact:
Donald Dodge
Business Development Manager
DDodge@efficiencyns.ca
Phone: 1 877-999-6035
6Increasing Safety & Reducing Workers Compensation Claims
SUPPORTS AVALIABLE FROM THE WORKERS’ COMPENSATION BOARD
While safety is predominantly an internal effort, the Workers Compensation Board is available
to offer safety leadership support. As part of its mandate to help prevent workplace injury and
champion a timely return to safe and healthy work, the WCB has consultants to provide
assistance in helping prevent injuries, improve safety management systems, and enhance stay-
at-work / return-to-work programs. They can also deliver coaching to senior leaders, Joint
Occupational Health and Safety Committees, return-to-work coordinators, etc., as well as
offer awareness sessions for staff.
The Annapolis County Municipal Housing Corporation, with the support of the WCB, put
significant effort into their safety programming with an enormous positive effect, cumulating
in a 90% reduction in WCB rates in their Adult Residential Center, and a 50% reduction in their
long-term care home. You can read about their success story here:
http://www.worksafeforlife.ca/Home/About-Us/Safety-Matters-Blog/PostId/242/walking-the-
walk-and-talking-the-talk-improving-safety-outcomes-at-the-acmhc ) and are welcome to talk
to Joyce d’Entremont to learn more about their experiences.
Joyce d’Entremont Jonathon Tyson Kelly Johnston – Noseworthy
Annapolis County Municipal Relationship Manager, WCB Relationship Manager, WCB
Housing Corporation (Halifax) (Cape Breton)
jdentremont@homesforcare Jonathan.Tyson@wcb.ns.ca kelly.johnston@wcb.ns.ca
.com 902-240-8810 902-563-6332
SUPPORTS AVAILABLE FROM AWARE NOVA SCOTIA
The role of AWARE-NS is to add value to the occupational health and safety agenda and
support health and community services stakeholders to champion safety excellence through
fostering a culture of safety and well-being. AWARE-NS works with stakeholders and partners
to promote and improve safety in Health and Community Services workplaces through a
variety of program and services.
An array of OHS tools and resources are available online, and through classroom sessions at
key locations are offered around the province. Topics include:
• Safety Management System (SMS)
o AWARE-NS has developed a Safety Management System (SMS) of 13 elements,
complete with program content, tools, templates and forms. A Safety
Management System (SMS) ensures the health and safety of employees. The
SMS helps organizations proactively identify and control hazards. A workplace
safety culture cannot be achieved without an effective SMS.
• Safe Handling and Mobility
7o 80% of time loss claims involve musculoskeletal injuries – over 50% of these are
linked to lifting, transferring and repositioning of clients/patients/residents
• JOHS Committee Effectiveness
o Online Tools and tip sheets
o 2 day certificate classroom program
• Workplace Violence Prevention – Steps for Safety
o AWARE-NS has developed a 6- Step Resource Guide, “Steps for Safety-
Preventing Workplace Violence” containing training, tools and materials that
will help achieve compliance with provincial regulations and open conversations
with staff about this important issue in healthcare
o Emergency Preparedness - Code White
• A free online learning e-campus offers a variety of topics with certificates of
achievement.
o Newly added: Transportation of Dangerous Goods certificate
For more information, please visit the AWARE-NS website at: http://awarens.ca, or contact
staff.
Susan Dempsey, Executive Director Trisha MacIsaac, Occupational Health &
Office: (902) 832-3868 Ext. 102 Safety Coordinator
Email: susan@awarens.ca Office: (902) 832-3868 Ext.104
Email: trisha@awarens.ca or training@awa
rens.ca
Heather Matthews, Occupational Health Kenzie Fraser, Occupational Health &
And Safety Specialist Safety Coordinator
Office (902) 832-3868 Ext.103 Office: (902) 832-3868 Ext.101
Email: heather@awarens.ca Email: kenzie@awarens.ca or info@aware
ns.ca
Personalized Assistance to Health (path)
All Employees of Health Association Nova Scotia Member Employers who participate in the
Health Association’s Long-Term Disability Plan (all employees who pay premiums to the LTD
Plan) are eligible to participate in path after 21 days of absence from work due to illness or
injury not related to work (i.e., not WCB). path is a unique, voluntary support program – it is
not an attendance management program, benefits plan or simply a referral service like an
employee assistance program. path provides employees with all the support they might need
to get back on their feet as soon as possible. path services are provided by rehabilitation
consultants from an independent company to ensure an extra degree of objectivity and
confidentiality. Depending on individual needs, path can provide support and resources as
well as funding for services and treatments that may be needed to get well. Some of the
8program supports path provides funding for may include: physiotherapy sessions, massage
therapy, counselling, functional assessments, job site analysis, work conditioning programs,
nutrition consults, gym memberships, etc.
Furthermore, if an illness or injury requires a lengthy absence from work, with the need to
transition to Long Term Disability, path can still provide support. The path consultant will help
ensure appropriate treatment and medical appointments are in place, assist in the LTD
application process and provide support in navigating through what can be, for most, a very
difficult time.
Since its inception, the program has proven successful in transitioning employees back to good
health and gainful employment; helping employees to transition to LTD if needed; or helping
to reduce the LTD duration period through early involvement.
For more information: If you are an existing Health Association LTD Plan Member, contact
Jackie Smith, or if you would like to learn more about the Health Association Nova Scotia LTD
Plan (which includes access to path at no additional cost), please contact Susan Belmore-
Vermes.
**Please note that path, Personalized Assistance to Health, is the new name for the EASE
program. The new brand identity for this program is effective November 1, 2017.
Jackie Smith Susan Belmore-Vermes
EASE Program Manager Director, Group Benefits Solutions
Jackie.Smith@healthassociation.ns.ca susan.belmorevermes@healthassociation.ns.ca
1-888-824-3273 1-866-886-7246
Partnering to Share Resources
Organizations may wish to partner or form alliances to share back office or staff functions to
reduce costs while mutually meetings each others’ needs. In the pursuit of any shared
opportunity, organizations are encouraged to engage legal counsel to ensure implications are
identified and mitigated.
SHARING PEOPLE
Sharing FTE positions (e.g. physio, occupational therapy, director of care, social workers, etc.)
is often touted as a possible cost-saving measure. In doing so, some barriers can be
encountered, including determining how to manage different pension plans, and how to
determine who legally “owns” a position. Despite obstacles, organizations can successfully
share positions, often by one party employing the position and contracting it out to partner
organizations.
9If you would like to learn more about how to facilitate position-sharing agreements, you are
welcome to contact Dion Mouland (Ocean View) or Josie Ryan (Northwood), who both went
through the process, for guidance.
Dion Mouland Josie Ryan
President/CEO, Ocean View Executive Director, Northwood
dmouland@oceanv.ca JRyan@nwood.ns.ca
Health Association Nova Scotia Services – Economies of Scale
Organizations are free to pursue shared initiatives on their own, however, if at any time you
identify a potential shared services business opportunity that could be provided by Health
Association Nova Scotia, you are welcome to contact the organization to discuss your needs.
SHARED FINANCIAL SERVICES
Health Association Nova Scotia launched a new financial services program in February 2017, in
response to a request from a group of long term care members who were seeking a collective
platform for this corporate function. The transactional accounting service is designed to free
up organizational resources and time while still allowing for the continued financial
management, reporting, and oversight by the organization’s senior financial management
team. Health Association’s solution uses “cloud-based” software and provides accounts
payable, accounts receivable (including resident/client billing), payroll and reporting
services. To learn more, you may contact Jim Cook, CFO and Director of Corporate Services,
HANS, or Emily Samson of Dykeland Lodge, where a pilot of this program took place.
Jim Cook Emily Samson
Health Association Nova Scotia Dykeland Lodge
Jim.cook@healthassociation.ns.ca administrator@dykelandlodge.ca
OTHER SHARED SERVICES
The Health Association has over 60 year’s experience in delivering shared services on a cost-
recovery/fee-for-service basis. We provide exceptional human resource shared services,
innovative clinical engineering solutions, policy support, and expertise our customers can
count on. We are also a joint sponsor of the Nova Scotia Health Employees’ Pension Plan
(valued at ~$7.4B in assets).
In addition to Financial Services, our core services include:
- Clinical Engineering Services – We provide full service and support of a large range of
technology used in the delivery of patient/resident care services, such as hospital beds
and ceiling/floor lifts and tracks – we are currently the largest provider of lift load
testing services in Atlantic Canada. Our programs are high in calibre and aligned with
national standards of practice. Our technologists are of the highest order, with 50% of
10them certified biomedical technologists – well above the North American average. And
our pricing is highly competitive, helping our customers to deliver quality patient or
resident care in the most cost-effective way. And, you can access our services no
matter where you are. We have eight offices across the province, so we will get you the
technology management or preventative maintenance services – whatever you need,
quickly, safely and hassle-free.
- Group Benefits Solutions – Proper management of group benefits requires training,
learning and administration – a significant investment of your time and resources. Let
us take care of your organization’s group benefits, allowing you more time to focus on
what you do best – providing quality, person-centred care and support.
We are the largest, longest-standing provider of group benefits administration services
in Nova Scotia’s health system. With plan members all over the province, we provide
thousands of active employees with excellent coverage and competitive and
sustainable rates through economics of scale. We offer Group Life, Extended Health
and Dental, LTD, and a range of optional benefits plans.
Our Long-Term Disability Plan offers significant value. It’s self-insured, has a strong
governance model with joint employer and union representation, and comes with an
early assistance and support program: path – Personalized Assistance to Health.
Our administration services are all-inclusive, affordable and everyday. So you get your
employees’ benefits managed professionally, efficiently, and worry-free. A very
important service, well taken care of.
- Labour Relations and Compensation Analysis –We offer an array of expert labour
relations legal services, HR and compensation consulting support – collective
bargaining, employee grievances, arbitrations, essential services planning, and the list
goes on. Our long-standing experience in Nova Scotia’s health sector and vast
networks puts us in a unique position to offer the most comprehensive service possible
– from innovative labour dispute resolution to sound day-to-day advice. And we have a
highly competitive fee structure, which offers the certainty and convenience of a “flat
rate” fee.
View our brochures at www.healthassociation.ns.ca to learn more, or contact:
Mary Baldwin, Director Member & Partner Mary Lee, President and CEO
Engagement Health Association Nova Scotia
Health Association Nova Scotia Mary.Lee@healthassociation.ns.ca
Mary.Baldwin@healthassociation.ns.ca
11MASH Sector Agreement Summary
Appendix: MASH Sector Agreement Summary
SERVICES
Services Contact Flextrack Process
Dates
(Start/End)
FLEXTRACK’S MSP is used to automate, Vendors to Flextrack requests for:
centralize and streamline the Province’s the Program • MBS/ITS will be sent to a minimum of 3 vendors (client has discretion of who as long as they are eligible/active
process for acquiring and managing some will be active vendors). Vendors are notified of an invitation to respond by email generated by Flextrack.
contract labour. until February • Temp Services is sent to all active vendors on the list, the system is formatted that it automatically includes them
28, 2018. when the manager releases the request.
Under the Flextrack program all new MBS
contract resource requests valued at How to access this standing offer:
$100,000.00 or less will be initiated in To create a request, the hiring manager to complete a Flextrack System Request Form, load a statement of work and
Flextrack’s Vendor Management Software required approvals before releasing to the MSP (Flextrack; Angela Martin). After consulting with the client for the desired
(VMS). vendor list, Flextrack contacts the vendors to notify them by email about the opportunity housed in Flextrack. The hiring
1. IT CONSULTING SERVICES - manager and supporting te
MANAGED SERVICE PROGRAM (IT am will evaluate the responses and provide Angela Martin their evaluation and recommendation and award. Flextrack then
MSP) awards the work via the system and issues an amending agreement to their contract for the specific piece of work.
2. BUSINESS CONSULTING -
MANAGEMENT BUSINESS SERVICE Flextrack vendors are not given an OA#. Vendors submit their hours or milestones for payment within Flextrack VMS system,
(MBS) which is then approved by the GNS client project team. Finance issues a monthly consolidated payment for all approved
3. TEMPORARY SERVICES (CLERICAL hours/milestones to Flextrack who then pays the vendors. GNS does not pay the vendors directly. To sign up with Flextrack
SUPPORT or for more information contact the MSP Program Manager, Angela Martin at 902-424-0194 or
angela.martin@flextrackservices.com
GOODS AND SERVICES
Contract Contract #’s Details Process for Contacts:
Commodity
Date Using the Standing Offer
AED Start: Tender#: Emergency and field medical How to access this standing offer: HEARTFELT RESPONSE MEDICAL
DEFIBRILLATOR Mar 20 ‘14 60146994 services products. Lifepak, • For Nova Scotia Government Departments: Reference
Defibrillators, AED, AED outline agreement 4600017513 Vendor Contact:
End: Accessories, Defibrillator • For MASH Clients: Pat Lane 902-679-0221
Mar 31 ‘18 Accessories, Training DVD, Heartfelt Response Medical Inc. http://www.heartfeltresponse.com/
Replacement Parts, Pat Lane – President
Maintenance, Warranty 77 Tory Lane-Clark Road, Lakeville NS B0P 1G0 PNS Procurement Specialist :
12MASH Sector Agreement Summary
902 679-0221 Chris.Stilwell@novascotia.ca
Tel/Fax 1-888-733-1919
APPLE Start: Tender#: Desktop computers, Computer How to access this standing offer: INSIGHT CANADA INC
PRODUCTS 01/07/17 WS72232881 accessories, Computer displays, MASH Clients contact the Vendor directly and reference the
AND RELATED Notebook computers OA# Vincent Ouellet-Morisette (800) 467-4448 Vendor Contact:
ACCESSORIES End: Vincent Ouellet-Morisette
July 31’19 (800) 467-4448
PNS Procurement Specialist:
Charlene.Fougere@novascotia.ca
colin.stuart@novascotia.ca
CASEGOODS Start: Tender#: Casegoods, and Filing Cabinets How to access this standing offer: ERGOWORKS ATLANTIC
AND FILING Oct 25 ‘16 60149439 NS Broader Public Sector Entities sector entities can place
CABINETS orders directly with the vendor by contacting Ergoworks Vendor Contact:
End: Directly: Edward Storm
Oct 31 ‘19 prov.ns@ergoworks.ca and referencing this standing offer. Edward.storm@ergoworks.com
http://www.ergoworks.com/product
s
PNS Procurement Specialist:
David.Appleby@novascotia.ca
Communication Start: Various OA#’s, STANDING OFFERS AVAILABLE: How to access this standing offer: *Various Vendors please contact
AND PUBLIC 01/04/16 please contact • Graphic Design Services Contact Margaret Pirie, Manager; Project Services, 902-424- Margaret Pirie for more information
RELATIONS Margaret Pirie Contract - Expiry: 30-Sept- 2976, Margaret.Pirie@novascotia.ca, for access to the on vendors contact information:
SERVICE End: for more 2018 standing offer lists. Margaret.Pirie@novascotia.ca
Varies information on • Fabrication Communications
vendors contact & Public Relations Service - PNS Procurement Specialist :
information: Contract Expiry: 30-Sept-2017 David.Appleby@novascotia.ca
Margaret.Pirie@ • Marketing Services Contract -
novascotia.ca Expiry Date: 31-Mar-2018
• Research & Evaluation
Services Contract - Expiry: 30-
Sept-2017
• Audio Visual Services Contract
- Expiry Date: 30-Sept-2018
• Web Services Contract -
Expiry Date: 30-Sept-2018
• Writing, Editing and
Translation Services - Expiry:
31-Mar-2018
13MASH Sector Agreement Summary
COMPUTER Start: Tender#: X86 Server Hardware - How to access this standing offer: 3 SUCCESSFUL AWARDED VENDORS
SERVERS 01/07/15 60148448 Computer chassis 43201601, Mash Sector should contact appropriate vendor for
Computer servers 43211501, onboarding instructions. Vendor Contact:
End: High end computer servers • HP - BELL ALIANT
29/06/18 43211502 steven.stewart@bellaliant.ca
• DELL - IMP SOLUTIONS
heather.raycroft@impsolutions.co
m
• LENOVO - ONX
lynn.morrison@onx.com
PNS Procurement Specialist:
Sara.Merchant@novascotia.ca
Colin.Stuart@novascotia.ca
FUEL Start: Tender#: Furnace Oil How to access this standing offer: TWO AWARED VENDORS
-HEATING FUEL Aug 2 2017 WS49662970 Diesel Fuel Oil NS Broader Public Sector Entities sector entities can place
AND PROPANE Propane orders directly with the vendor. Please reference the tender Parkland Fuel Cop. o/a Bluewave
End: number when placing your order. Energy
June 30 Main Contact: Tim Burke
2020 tim.burke@parkland.ca
Highland Fuel Delivery o/a Irving
Energy
Main Contact: Tara Frost
tara.frost@irvingoil.com
PNS Procurement Specialist:
Marilyn.Foulkes@novascotia.ca
INSURANCE Start: Tender#: Professional insurance and risk How to access this standing offer: MARSH CANADA LTD.
BROKER May 15 ‘15 60148341 management services To engage this Broker, simply call and request quotes on
SERVICES Professional insurance and risk management services. Vendor Contact:
End: Sonya Sullivan, 902-490-2107
May 15 ‘18 sonya.sullivan@marsh.com
PNS Procurement Specialist:
Melanie.MacDonald@novascotia.ca
Risk Management ISD:
Bruce.Langille@novascotia.ca
IT HARDWARE, Start: Tender#: Software, Software How to access this standing offer: IBM CANADA LTD
SOFTWARE, 27/02/14 60142244 maintenance and support
14MASH Sector Agreement Summary
MAINTENANCE MASH Clients contact Vendor for contractual obligations: Vendor Contact:
AND RELATED End: Steven Stairs, (902) 492-5056 Steven Stairs, (902) 492-5056
SERVICES 28/02/18
PNS Procurement Specialist:
Charlene.Fougere@novascotia.ca
PNS IT Supplier Management:
Colin.Stuart@novascotia.ca
IT HARDWARE, Start: Tender#: SO for Cisco Solution Set How to access this standing offer: ONX ENTERPRISE SOLUTIONS LTD
SOFTWARE, 25/04/16 60149304 including Hardware, Software, MASH Clients contact Vendor for contractual obligations:
MAINTENANCE Maintenance and Related Onyx Lynn Morrison 902-266-8530 Vendor Contact:
AND RELATED End: Services Lynn Morrison 902-266-8530
SERVICES 30/04/18
• Maintenance or support fees PNS Procurement Specialist:
• Data Voice or Multimedia Charlene.Fougere@novascotia.ca
Network Equipment or
Platforms and Accessories
• Local area network LAN
maintenance or support
• Network applications
software
• Network conferencing
software
• Network equipment chassis
• Networking
software/management
• Network security and virtual
private network VPN
equipment software
LANDLINE Start: Tender#: This standing offer includes How to access this standing offer: BELL ALIANT
TELECOM. 16/02/15 60148015 Telecom Services Wireless Instructions: Please contact Darrin MacKeigan 902-424-3848
Implementation and Structured or Darrin.mackeigan@novascotia.ca for information about Vendor Contact:
End: Cabling Installation using this Standing Offer Steven Stewart, 902-487-3172
28/02/18
PNS Procurement Specialist:
Charlene.Fougere@novascotia.ca
Darrin.mackeigan@novascotia.ca
15MASH Sector Agreement Summary
LAPTOPS, Start: Tender#: This category comprises all How to access this standing offer: IMP SOLUTIONS
DESKTOPS AND 28/02/13 60145118 Laptop categories including:
ACCESSORIES Tablet PCs, Ultra Portables, MASH Clients: Please review the outline agreement in Ariba in Vendor Contact:
End: Mainstream (standard issue the documents tab for the Laptops/Desktops and peripherals Heather Raycroft, 902 482-1608
31/03/18 laptop), Enhanced Mainstream currently available under the Standing Offer with IMP
and Workstation. Desktop Solutions. PNS Procurement Specialist:
categories include Tiny PC, Charlene.Fougere@novascotia.ca
Mainstream (standard issue https://www.impsolutions.com/product-procurement
desktop) Enhanced Mainstream, PNS IT Supplier Management:
Workstation, Webcams and Colin.Stuart@novascotia.ca
Headsets.
MANAGED Start: Tender#: Printer and photocopier and How to access this standing offer: XEROX
PRINT 06/03/13 60145117 facsimile accessories, Industrial MASH contact rhoady.hickey@xerox.com & reference the
SERVICES printing services OA#. Vendor Contact:
End: For more information about this new process and training, rhoady.hickey@xerox.com
31/07/18 Managed Print Services Project visit the Xerox portal: 1-855-893-5816
is a partnership between Xerox https://office.services.xerox.com/XSP/GNS/template.aspx?pa
and the Province. geid=a6b0adad-c450-45e9-b44b-b444e4c87aef PNS Procurement Specialist:
Xerox offers a one-stop dedicated line for break-fix and Charlene.Fougere@novascotia.ca
consumable support for all devices including non- Xerox. Your
device will be identified with a label indicating it is supported
by Xerox.
MOBILE Start: Tender#: Bell Mobility contract is for the How to access this standing offer: BELL MOBILITY INC.
WIRELESS 01/04/16 60149089 sale and support of Mobile MASH would go directly to Bell and reference the OA#.
(CELL PHONES) Wireless (Cellular) Services. Contact would be Kim Gardiner at 902-221-2100. Vendor Contact:
End: Services included in the contract Kim Gardiner, (902) 221-2100
31/03/19 are cell phone, smart phone, Kim.Gardiner@bell.ca
tablets, Automatic Vehicle
Locator (AVL), and mobile data. PNS Procurement Specialist:
The contract includes voice Charlene.Fougere@novascotia.ca
services (calling), long distance, Darrin.mackeigan@novascotia.ca
texting, MMS, SMS, voicemail,
Push-to-Talk, international
roaming, and mobile data. The
contract includes both the
network services, and sale of
Mobile Wireless Devices and
hardware.
OFFICE Start: Tender#: Modular Systems Furniture: How to access this standing offer: MMP OFFICE INTERIORS
FURNITURE Mar 7 ‘13 60145121 Contact Vendor directly and reference the OA#. INCORPORATED
16MASH Sector Agreement Summary
End: Systems furniture is a generic Vendor Contact:
Feb 28 ‘18 term for bundles of panels, work Ted Malpage, 902-484-2100
surfaces, shelves. tmalpage@officeinteriors.ca
PNS Procurement Specialist:
John.Chisholm2@novascotia.ca
furniture@novascotia.ca
OFFICE Start: Tender#: This category includes: How to access this standing offer: ATLANTIC BUSINESS INTERIORS
SEATING 31/10/16 60149540 • Standard Task Chair http://www.atlanticbusinessinteriors.ca/products/category/s
• Bariatric Task Chair eating/ Vendor Contact:
End: • Board Room/Training Room After you find your product, email Ryan Beaton at Atlantic Ryan Beaton, 902-233-8547
31/10/19 Chair Business Interiors rbeaton@atlanticbusinessinteriors.ca and rbeaton@atlanticbusinessinteriors.ca
• Side Chair request a quote on these products by referencing the “Nova
Scotia Provincial Standing Offer Outline Agreement # PNS Procurement Specialist:
4600019224. David.Appleby@novascotia.ca
furniture@novascotia.ca
OFFICE SUPPLIES Start: Tender # This category includes such How to set up an account: Employees will be required to set LYRECO CANADA INC.
01/04/16 60145120 things as Folders, Binders, basic up an account with the supplier to access online ordering. To
envelopes, Writing Supplies, set up an account users will be required to fill out the Lyreco Vendor Contact:
End: Writing Instruments, Desk New User Set-Up form and obtain approval of their manager. Dianne.wright@lyreco.com
31/03/18 Accessories, Computer Email completed forms to customer.support.ca@lyreco.com 1-877-597-3261
Accessories, and Miscellaneous
office supplies (e.g. paper clips, Tutorial on how to navigate the Lyreco website: User http://group.lyreco.com/gbr/
staples, etc..). This category tutorials on ordering, approval, available reporting,
does not include the supply of sustainability are available on Lyreco website. PNS Procurement Specialist:
printing paper. Chris.Stilwell@novascotia.ca
OFFICE Start: Tender #: This category only includes How to access this standing offer: OFFICEMAX GRAND AND TOY
PRINTING PAPER 01/04/16 60145120 printing paper for office use New Account set-up: Please fill-out Web Form Link in Ariba LIMITED
and follow the instructions. For all issues, including question
End: regarding accounts, or any other clarifications for end users, Vendor Contact:
31/03/18 please contact: easternsalessupport@officemaxcanada.com easternsalessupport@officemaxcana
da.com
Training: An online tutorial will be available upon login to the https://www.grandandtoy.com
OfficeMax Grand and Toy Ltd website. Additionally, the
website has live chat capability. PNS Procurement Specialist:
Chris.Stilwell@novascotia.ca
Queen's Printer: Roseta Power
Roseta.Power@novascotia.ca
17MASH Sector Agreement Summary
VIDEO Start: Tender#: • Phone and video conference How to access this standing offer: BACKMAN VIDCOM LTD
CONFERENCING 01/10/16 60149838 equipment and hardware and • NS Government Departments: Client Contact Colin Stuart
controllers 451119, 902-424-6536 Vendor Contact:
End: • Software maintenance and • MASH Clients: Vendor Contact I MacKeigan 902-450-5105 I Mackeigan, (902) 450-5105
31/10/19 support Please contact Vendor for contractual obligations:
• Computer hardware PNS Procurement Specialist:
maintenance or support charlene.fougere@novascotia.ca
TRAINING AND DEVELOPMENT
OHS TRAINING • Tender#: Initial Posting and Tender#: Subsequent On-boarding posting.
• Ariba#: CW11045
• Contract Date Start: 14/11/2016 and Contract Date End: 31/07/2019
Procurement Specialist I have a question, who can help me?
Contact Should you have any questions or require information regarding services, training requirements, vendors or any other questions, please feel free to contact:
• Tanya Butts, Manager, Occupational Health and Safety, Public Service Commission Tanya.Butts@novascotia.ca or 902-424-2488
• For inquiries regarding Procurement matters, please contact: Carlos Castillo, Procurement Specialist Carlos.Castillo@novascotia.ca or 902-424-1714
Process for using the Guidelines for using the OHS Training Standing Offer
OHS Training Standing Services procured from this standing offer must remain under the maximum threshold of $50,000.00 per call-up.
Offer: A call-up is defined as a single course offering or a related series of course offerings during the master agreement term. Service requirements for larger call-ups
(over $50,000.00) will be required to be obtained separately in accordance with the Government’s Procurement Policy.
The curriculum and the instructors indicated in this standing offer have undergone an evaluation process. Only the approved courses and the approved
instructors indicated in the “OHS Course Standing Offer List” may be used through this standing offer. Other courses offered by the vendors indicated will be
required to be obtained separately in accordance with the Government’s Procurement Policy.
Standing offer users are required to conduct a second stage process and obtain up to three quotes from qualified suppliers under courses of a similar nature.
When you are ready to obtain quotes:
• Ensure a fair and open process is being followed
• Sort the course listing to obtain the selection of vendors who offer the courses you are interested in.
• Do not consistently invite bids from only a select group of suppliers
• Equitably distribute bidding opportunities among all potential suppliers serving your area
• Ensure that all vendors are given the same information and the same amount of time to respond
• Quotes may be made by contacting vendors via email (one email per vendor). Email contact info is provided with the “OHS Course Standing Offer List”. An
email template is available in Ariba to get you started.
What information to provide to vendors when requesting a quote:
• Contact information for the person requesting the quote including department, position and contact coordinates
• Firm deadline for responses including a date and time
• Supply details regarding the call-up, including session logistics (Course title, location, requested date, # of employees, etc.) and employee course registration
functions.
18MASH Sector Agreement Summary
What information do you need to request from the vendor to provide?
1) Confirmation they can accommodate the time/date, location and # of students
2) Fixed price for the full cost of call-up. Inform the vendor that the pricing MUST include the following:
• Fixed rate for a group of participants: Include details on the cost per person
• Include Material costs (Provision and/or shipping of course materials to course location)
• Include Travel Costs (Travel and living expenses while employed on call-ups must comply with Provincial Government standards. All such expenses
must have prior approval from the client organization requesting the service.)
What do you do once you have obtained quotes?
• As detailed above, courses and their instructors have been fully evaluated under this standing offer. Providing the course offering is the same, selection should
be based on the lowest price.
Courses Offered • "Contingency Planning: • (trainers must be certified by the Mental Health Commission of
• (Fire evacuation, isolation, business continuity)" Canada)"
• "Ergonomics training: • "Occupational Health and Safety Legislation:
• (generalized office workstation set up, body mechanics, proper lifting)" • (Roles and responsibilities, rights, requirements)"
• "First Aid/CPR training for employees: • "Occupational Health and Safety workplace investigations:
• (as per section5(4) of NS First Aid Regulations, respondent must be • (techniques, best practices and reporting)"
approved under the Canada Labour Code)" • "Other job specific safety training:
• "Hazard Identification and Assessment training: • (For example, Fall Arrest, Confined Spaces, defensive driving)"
• (including risk , controls and inspections)" • "WHMIS:
• "Joint Occupational Health and Safety Committees training: • (office environments, industrial environments and refresher
• (Functions and requirements)" courses)"
• "Mental Health First Aid: • "Workplace Violence Prevention:
• (Non-violent crisis intervention, critical stress management)"
LEARNING AND • Tender#: WS43206503 Initial Posting and Tender#: WS43206503 Subsequent On-boarding posting.
• Ariba#: CW14469
DEVELOPMENT • Contract Date Start: 01/03/2017 and Contract Date End: 29/02/2020
Procurement Specialist Who can help you, if you have a question:
Contact Should you have any questions or require information regarding services, training requirements, vendors or any other questions, please feel free to contact:
• Dayna LeBlanc, Consultant, Organizational Development, Public Service Commission Dayna.LeBlanc@novascotia.ca or 902-424-4829
• For inquiries regarding Procurement matters, please contact: Carlos Castillo, Procurement Specialist Carlos.Castillo@novascotia.ca or 902-424-1714
Process for using the Guidelines for using the Learning and Development Standing Offer:
Learning and The final standing offer list shall be used to access Learning and Development Services from qualified suppliers up to a maximum value of $50,000.00 for each
Development Standing callup.
Offer:
A call-up will be a course offering or a related series of course offerings during the master agreement term. Service requirements for larger call-ups (over
$50,000.00) will be required to be obtained separately in accordance with the Government’s Procurement Policy.
19MASH Sector Agreement Summary
The curriculum and the instructors indicated in this standing offer have undergone an evaluation process. Only the approved courses and the approved
instructors indicated in the “Learning and Development Course Standing Offer List” may be used through this standing offer. Other courses offered by the
vendors indicated will be required to be obtained separately in accordance with the Government’s Procurement Policy.
Standing offer users are required to conduct a second stage process and obtain up to three quotes from qualified suppliers under courses of a similar
nature.
When you are ready to obtain quotes:
• Ensure a fair and open process is being followed
• Sort the course listing to obtain the selection of vendors who offer the courses you are interested in.
• Do not consistently invite bids from only a select group of suppliers
• Equitably distribute bidding opportunities among all potential suppliers serving your area
• Ensure that all vendors are given the same information and the same amount of time to respond
• Quotes may be made by contacting vendors via email (one email per vendor). Email contact info is provided with the “OHS Course Standing Offer List”. An
email template is available in Ariba to get you started.
What information to provide to vendors when requesting a quote:
• Contact information for the person requesting the quote including department, position and contact coordinates
• Firm deadline for responses including a date and time
• Supply details regarding the call-up, including session logistics (Course title, location, requested date, # of employees, etc.) and employee course registration
functions.
What information do you need to request from the vendor to provide?
1) Confirmation they can accommodate the time/date, location and # of students
2) Fixed price for the full cost of call-up. Inform the vendor that the pricing MUST include the following:
• Fixed rate for a group of participants: Include details on the cost per person
• Include Material costs (Provision and/or shipping of course materials to course location)
• Include Travel Costs (Travel and living expenses while employed on call-ups must comply with Provincial Government standards. All such expenses
must have prior approval from the client organization requesting the service.)
What do you do once you have obtained quotes?
• As detailed above, courses and their instructors have been fully evaluated under this standing offer. Providing the course offering is the same, selection
should be based on the lowest price.
Courses Offered • 10 Simple Rules for Healthy Organizational Change • IT Project Management
• 360 Benchmark Feedback • Job Aid Design
• A Manager's Guide to Financial Management • JVIS Career Coaching Training
• Achieve Results • Keyboarding-Certified Typing test
• Active Leadership • Kolbe Assessments
• Active Leadership • Kolbe Session
• Advanced Communication Skills • Lead Self
• Advanced Facilitation Skills for Instructors • Leadership Coaching
• Advanced Instructional Design • Leadership Competency Assessment
• Advanced Leadership coaching circle • Leadership Development
20MASH Sector Agreement Summary
• Advanced Presentation Skill • Leadership Development Program
• Agile Project Management • Leadership Express - Series of workshops
• Align for Results • Leadership in Social Systems
• Alter Ego Breaktrough French A1 • Leadership program
• Alter Ego Independent French B1 • Leadership Skills
• Alter Ego Intermediate French A2 • Leading Change
• Alter Ego Vantage French B2 • Leading Change: A Simulation With GlobalTech
• Applied Business math • Leading Complex Projects
• Art of Participatory Leadership / Art of Hosting • Leading Effective Meetings
• Assertiveness Skills: Communicating with Authority and Impact - # 244 • Leading Engagement
• Assertiveness Training • Leading high performing teams
• Assessing Credibility • Leading in relationship (A Peer Leadership Program Module)
• Assessment • Leading Millennials
• Astute Learning Platform • Leading Organizational Change and Transition
• Awareness of Self and others • Leading Successful Work Groups
• Basic Workplace Investigation Techniques & Report Writing Workshop • Leading Teams and Others Workshop
• Basics of Communiation: Avoiding Miscommunication • Leading Through Change
• Basics of Group Decision Making • Leading Through Change
• Behavioural Event Interviews • Leading through transition
• Best practices to use assessments within your recruitment process • Leading Today's Workforce: A Step-by-Step Guide to Building
• Better Business Writing Skills Leadership Skills
• Beyond Conflict • Leading Transformation
• Bringing LEADS to Life • LEADS 360 Assessment Group Debrief
• Building a diverse workplace • LEADS Learning Series
• Building an Effective Business Case # 212 • LEADS-in-Action
• Building Change Resilience • Lean Business Process Workout Facilitator
• Building Effective Partnerships - Collaboration at its Best • Lean for the Office
• Building Effective Stakeholder Relationships • Lean Six Sigma Green Belt
• Building Resilience - One day • Lean Six Sigma Yellow Belt
• Building Resilience - Two day • Living and Leading Change Manager's Certificate Course
• Business & Report Writing Introduction - # 219 • Living and Leading Change Manager's Certificate Course (Advanced)
• Business Basics for Entrepreneurs • Lumina Leader Workshop
• Business Process Improvement Tools and Practices (No Stats!) • Lumina Spark Online
• Business Process Mapping • Lumina Team Workshop
• Business Writing • Making Change Work
• Capacity Building in Facilitation and Project / Program Cycle Services • Making Great Leaders
• Career Management sessions • Making the Most of Change
• Careerology • Management Skills # 290
• Cercles de discussion B1 • Management Skills for an IT Environment # 906
• Cercles de discussion B2 • Manager and Supevisor Training
21MASH Sector Agreement Summary
• Certified Technical Trainer (CTT+) 3-day Program • Managing A Respectful Workplace
• Certified Technical Trainer (CTT+) Boot Camp • Managing Attendance
• Change Acceleration Process (CAP) Skills for Project Leaders • Managing in a Union Environment
• Change Leadership • Managing Managers
• Change Management Practitioner Training • Managing Mental Health in the Workplace
• Change Management Solutions • Managing Performance in a Union Environment
• Changing Difficult Conversation • Managing Remote Teams
• Client Service Excellence • Managing Stress
• Coach for results™ • Managing Teams
• Coach.Coach.Coach • Managing teams through transition
• Coaching • Managing the Duty to Accommodate
• Coaching and Consulting • Managing the Learning Organization
• Coaching for Challenging Conversations • Managing the Learning Organization - Online
• Coaching for High Performance • Managing Work-Life Balance
• Coaching High Performance • Managing Your Communication Style
• Coaching out of the Box • Mangaging and Resolving Conflict in the Workplace
• Coaching Services • Marketing
• Coaching Skills for Performance Management • Marketing Communications Planning
• Coaching Skills Workshop • Mastering Your Difficult Discussions at the Workplace
• Coaching Sustainment - Coaching calls and Manager as Ally • Maximizing my Learning Strengths
• Coaching Workshop • Maximizing Your Leadership Potential
• Collaborating and Networking • MBTI Session
• Collaboration for Results • Meeting Management
• Collaborative Skills Development Program (CSDP) • Mental Health and Performance in the Workplace for Managers and
• Communicate.Communicate.Communicate Supervisors
• Communicating for Clarity • Mental Health Awareness in the Workplace
• Communication - Understanding Self and Others • Mental Health First Aid
• Communication Skills • Mindfulness at Work
• Communication Skills for Engagement and Performance • Mindfulness In The Workplace
• Communications Skills: Results through Collaboration # 292 • Motivate for Full Engagement
• Complexity Leadership • Myers-Briggs Type Indicator
• Compliance Suite • Navigating Difficult Conversations
• Conducting Successful Meetings • Navigating Team Effectiveness
• Conducting Workplace Assessments • Negotiation and Dispute Resolution
• Conflict and Emotion in the Workplace • Negotiation Skills for Project Managers
• Conflict Management • OJT: Design and Delivery
• Conflict Resolution • One to One Leadership Coaching
• Conflict Resolution Coaching/Conciliation Services • One-on-one Coaching
• Conflict Resolution Training • Open Enrollment Leadership & Innovation Program:
• Connect: Engaging Design and Delivery Skills • Organizational Change Management
22MASH Sector Agreement Summary
• Contract Management, Principals and Practices • Part-time and full-time one-on-one tutoring
• Corporate Reputation Management through Effective Multi-audience • Part-time Day/Evening Group Program
Communication • Payroll Fundamentals II
• Courageous Conversations • Peer Leadership Program
• Creating Client Connections • People Smarts
• Creating Effective Stakeholder Engagement # 4584 • Performance Consulting
• Creative Problem Solving • Performance Conversations
• "Creative Thinking and Problem • Performance Conversations Series
• Solving" • Performance Leadership Workshop
• Critical Thinking & Creative Problem Solving # 284 • Performance Management
• Critical Thinking and Strategic Problem Solving • Performance Management - Planning, Objectives, Analyzing
• CTT+ Virtual Trainer Performance Issues, Coaching, Performance Review
• Custom Program • Performance Management & the Collective Agreement
• Customer Service in Challenging Situations • Performance Management Suite
• Customized Programs • Performance Management Workshop
• Dealing with Difficult People • Personal Skills for Professional Excellence # 297
• Decision Making and Creative Problem Solving • Policy Development and Management
• Delegate Deliberately • Positive Psychology in the Workplace
• Delegating with the Brain in Mind • Positive, Productive Customer Service Conversations
• Delegation and Accountability • Preparation DELF
• Delegation and Expectations • Preparing for Collective Bargaining
• Designing Instruction • Pre-Retirement Session
• Designing Instruction - Online • Presentation Skills
• Develop Coalitions • Presentation Skills for the Virtual Environment
• Developing Effective Assessments • PRINCE2 Foundation + Practitioner
• Developing First-Level Leaders • Principles of Success Workshop
• Developing Interactive eLearning • Prioritization and Time Management
• Developing Labour Relations Strategy • Producing Effective Minutes & Meeting Notes
• Developing User Requirements: The Key to Project Success # 315 • Productive Reading & Memory Techniques
• Developing your Leadership Voice for Presence and Impact # 3405 • Program Management
• Dialogue For Peaceful Change: Beyond Conflict Mediation • Project and Program Cycle Faciltation Services (Examples appear
• Difficult and Crucial Conversations below)
• Difficult Conversations • Project Management Fundamentals
• Discovering self as leader • Project Management Fundamentals # 4621
• Diversity Awareness Training • Project Management, Leadership and Communication
• Earned Value Management • Project Management:Skills for Success # 296
• Effective Communication • Project Planning Breakthroughs
• Effective Communication using the Coaching Conversation • Project Portfolio Management
• Effective Facilitation for Group meetings • Project Team Leadership Skills
• Effective Facilitation Skills for Committee Chairs and Members • Provide Feedback to Gain Momentum
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