Resources for Small Businesses in 2021 - Jan 28, 2021

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Resources for Small Businesses in 2021 - Jan 28, 2021
Resources for
Small Businesses
in 2021
Jan 28, 2021
Resources for Small Businesses in 2021 - Jan 28, 2021
Welcome   Heidi Pickman
          CAMEO
          VP, Programs and Policy
Resources for Small Businesses in 2021 - Jan 28, 2021
General Info
•   Everyone's audio is muted
    •   Zoom menu --- drag cursor down screen.
    •   Mic icon on left.
    •   Chat box.
•   We are recording and you are free to share. We will send
    all registrants a link as soon as we can
•   You will receive a copy of today's slides.
Resources for Small Businesses in 2021 - Jan 28, 2021
CAMEO Updates
•   CA Relief Grant Train the Trainer Sessions (Jan
    29, Feb 2)

•   CDFI Essentials Cohort (starting Feb 12)

•   Coronavirus Resources for Small Businesses
Resources for Small Businesses in 2021 - Jan 28, 2021
Frank Stokes
BEST Mobile Accelerator
          EA Steering Committee
Resources for Small Businesses in 2021 - Jan 28, 2021
Agenda
•   Introductions
•   Networking
•   LA Optimized & Google Resources
•   PPP in SoCal Overview
Resources for Small Businesses in 2021 - Jan 28, 2021
Name   Organization   Role
Resources for Small Businesses in 2021 - Jan 28, 2021
Purpose

Entrepreneurship Advantage
•Create economic opportunity for entrepreneurs
and small businesses in LA County by connecting
human, technical and capital resources through
regional collaboration.
Virtual Meetups
•Bring EA members to discuss best practices,
strategies, and challenges in light of COVID-19’s
effects on the small-business sector
Resources for Small Businesses in 2021 - Jan 28, 2021
Networking

•What  project or
program are you
excited about
doing in 2021?
Resources for Small Businesses in 2021 - Jan 28, 2021
Networking

•What  are some gaps
or needs for your
clients that aren’t
being addressed?
Robert Martinez
       LA Optimized
O PTIM IZ ED
 LA   O P T I M I Z E D L A .C O M

2021
PROGRAM
O V E R V IE W
Welcome to LA Optimized!
   D i g i t i z i n g L . A . 's S m a l l B u s i n e s s C o m m u n i t y
                  E c o n o m i c R e c o v e r i n g in 2 0 2 1
  We’re excited for your interest in helping s ave the livelihood of
  1,000 ANGELENOS & TENS OF THOUSANDS OF J O B S
  by supporting L A Optimized.

  L A Optimized wa s launched to help small businesses transition
  to online e-commerce s o they can sell online during COVID19.

  Without a digital presence small businesses, especially
  minority-owned small businesses, will be ill-equipped to stem
  the tide of shutdowns and layoffs ca u s e d by COVID19.

  We look forward to your assistance in promoting, partnering,
  and programming to be able to assist businesses not just
  avoid closure but also create a digital foundation that will
  anchor them for future financial growth.

As featured In...
The Challenge
D i g i t i z i n g L. A.' s Small B u s i n e s s C o m m u n i t y         D IG IT A L D IV ID E
                                                                                                       36%*
                                                                                    of S M B s D O N OT
                                                                                 have a business website

                                                                                                               +
                                                                                                               =
                                                                                               COVID19

                                                                                7. 5 k                                  7. 5 k

                                                                       Permanent                                      Tem porary
                                                                        Closures                                       Closures

                                                                                                    in
                                                                                         L o s A n g e le s , C A

                                                                       * Ye l p 2 0 2 0 E c o n o m i c R e p o r t
The Challenge
                              D i g i t i z i n g L. A.' s S m a l l B u s i n e s s C o m m u n i t y

                     C O V I D h a s Disproportionately Affected Diverse B u s i n e s s e s
      Reduction in Active Businesses by Race/Ethnicity, Gender & Immigration Status of Business Owner
                                                            April 2 0 2 0
                                                        Source: Fairlie, 2 0 2 0

  0

-10   - 4 1%          -36%                   - 32%                          - 26%                  - 25%           - 17%
-20

-30

-40

-50
      Black Owned    Immigrant Owned          Latinx Owned                    Asian Owned           Female Owned   White Owned
The Challenge
Digital Divide + COV I D 1 9 = Re co rd Fo r e c l o s u r e s

              Valerie Brown                                  Heleo L ey va                              J o h n Cleveland
      Eagle Ro ck Community Acupuncture                      Quesadillas Tep exo                            Post and Beach
                    Owner                                       C o - O w n er                                  Owner

  If it doesn’t look like we can go b a ck by    There's no way you can make that kind        It’s been difficult having to maintain the
  June, I think I’m going to have to c e a s e   of ca s h selling on the street to begin     drop off in sales, the changing
  this business model because it’s just          with. S o it wa s just not worth the risk.   environment, no dining room.
  not going to be viable. I sure hope that       It’s not worth your own personal risk,
  that’s not the situation.                      and the equipment and the fees, S o it
                                                 wa s just not possible.
The Opportunity
                                                                       Earned                         Were almost
D i g i t i z i n g L. A.' s Small B u s i n e s s C o m m u n i t y
                                                                       2x                                   3x
                                                                       a s much revenue             a s likely to be
                                                                       per employee                  creating jobs
          Ec ommerc e                              In 2021
              grew                          digital commerce will
              40%                          outperform non-digital
                                          commerce organizations                     How going digital
           in 2020*
                                                  by 30%**                             has helped
                                                                                     small businesses.

   6 3 % of consumers are avoiding stores and
   buying more online*
                                                                        Had employment           Experienced
                                                                        growth that wa s         revenue growth
                                                                        more than                that wa s nearly

U.S. Department of Commerce 2 0 2 0 Report*
                                                                        6x                       4x
Gartner, a global research and advisory company 2 0 2 0 Report**        a s high                 a s high
The Solution
LA Optimized

 L A Optimized
 Assist SMBs by increasing online sales during and after COVID19. The program,
 managed by the Mayor’s Entrepreneur-in-Residence (EIR), and L.A. Mayor's Office
 of Economic Development, will provide four key services.

                                            Four Elements

1. Online B u s i n e s s   2. E - C o m m e r c e     3. Website Creation    4. D e s i g n Online
Listings                    Health Audit               or Optimization        Elements
                                                       for Online S a l e s
LA Optimized
       Projected Results

Our Mission
Ser vice 1 , 0 0 0 S M B s in L A County

Our S M B C om m unity
   6 5 % S er vi ces
   3 5 % Products

Our Re a c h
4 0 8 , 0 0 0 S M B s in L A
10,000 Applicants*
2 5 0 S M B Ser viced a Quarter
Priority to Low-Income
2 0 0 k Email List

*Projected
LA Optimized
Demographics

               Economically Disadvantaged S M B s in L A
LA Optimized
   Program Features

Re a c h Ta rgete d Niche Audience

   Online Webinars
   Quarterly O n e - d ay Summits
   Po d ca st S e s s i o n s
   Email C a m p a i g n s Information
   Partnership
   P re s s Releases
   Live Streams
   Video Snippets
   Social Media Presence
   L A Optimized Website Presence
LA Optimized
      Program Features

Re a c h Ta rgete d L a r g e A u d i e n c e

   Live Streams
   Video Snippets
   Social Media Presence
   L A Optimized Website Presence
LA Optimized
Program   Features:   Impact Matrix

                             Analytics
                             Understand Target Audience

                             Analytics Dashboards
                                Website Traffic
                                Revenue
                                Customer Retention
                                Employee Retention
                                Industry Benchmark
LA Optimized
   P r o g r a m O p p o r tu n ity T r a c k s

Programing will be around the
following subjects:

   Online Business Listing
   E- C o m m e rc e Platforms
   Online Paid A d s
   Social Media
   Financial S e r v i c e s for S M B s
   Web C R M S y s t e m s
   Email Mkt Platforms
   Content Strategy P O S S y s t e m s
LA Optimized
V IP N e tw o r k R e c e p tio n

     T h e L A Optimized Program will host a VIP reception. This is a very popular invite-only online networking event for
        our VIP sponsors and speakers plus their guests. T h e 75 people event includes thought leaders, Fortune 5 0 0
          execs, and founders of some of the most innovative companies in L A today. Catapult your brand with this
                                                 exclusive hosting opportunity.
ME E T T H E T E A M

           Leila L e e                   Roberto Martinez
    Community Business Manager              C E O & Founder
Mayor's Office of Economic Development      Braven A ge n c y
C ONTA C T US

          MAILING ADDRESS
    145 W Broadway, L o n g Beach, C A 9 0 8 0 2

            EMAIL ADDRESS
           Robert@bravenagency.com

            PHONE NUMBER
                 (213) 5 3 6 - 9 2 0 4
EntAdv Presentation
Google Digital Coach
     google.com/grow
LET’S GET ACQUAINTED

                Roberto Martine
                Google Digital Coach - L
                RobertoMar@google.com

                   @robthemarketer
                   @robertombrave
                   linkedin.com/in/robthemarkete
           A

                            n

                                 z

                                         r
Grow with Googl
 Partner Program
 grow.google/partner

31                          Grow with Google
                       e
HOW WE SUPPORT OUR PARTNERS

   Resources: Get-started guides,         Google team access: Access to
   presentation decks and outreach        Grow with Google team members to
   materials.                             answer questions and provide
                                          helpful resources.

   Workshop support: Guides for           Discussions & Groups: An online
   organizing and facilitating digital-   forum where partners can connect to
   skills trainings, and access to        share ideas, and inspire each other.
   trainers for qualifying events.
GROW WITH GOOGLE PARTNER COMMUNITY

                      g.co/grow/apply
TRAINER OFFICE HOURS

●    New free structured training for GwG
     Partners offered via GoToWebina
●    Purpose: to help activate partners by
     empowering them to present GwG
     material
●    Programming developed in response
     to COVID-19

                                             g.co/grow/officehours
    s

                              r
GROW WITH GOOGLE DIGITAL COACHES

●     Free digital skills training and coaching
      that help Black & LatinX small
      businesses in their local communities
      reach new customers, thrive online, and
      grow
●     Trainings on free and paid Google tools
      through monthly programmin
●     Virtual and in-person workshops relevant
      to diverse SMB
●     Currently in 20 Markets

                                                  grow.google/digitalcoaches
.

            s

                          g
GROW WITH GOOGLE WEBINAR WORKSHOPS
RESOURCES

Roberto Martine
Grow with Google Digital Coach
Founder & CEO, Braven Agency
robertomar@google.com

37                                  Grow with Google
           z
Thank You
PPP Resources
Lenders Accepting PPP Applications
        Organization                      New Clients                                 How to Apply
                                                                   Provide info at http://pacelabdc.org , contact
PACE                         Yes                                   loans@pacela.org, or (213) 353-9400.

                                                                   Visit: https://opportunityfund.venturesgo.com/
Opportunity Fund             Yes                                   portal/borrowerapplication
                                                                   Visit: https://www.usccreditunion.org/product-
USC Credit Union             Yes                                   landing/paycheck-protection-program-loans/
                                                                   Contact Monica Guevara at
CDC Small Business Finance   No                                    mguevara@cdcloans.com

                                                                   Visit: https://www.cathaybank.com/business/
Cathay Bank                  Yes                                   lending/SBA-loan-programs/SBA-PPP
                             Must have business account open for   Visit: https://business.chase.com/business-PPP-
Chase                        10+ days                              loan
Community Commerce                                                 Contact (818) 992-5661 to have application
Bank                         Yes                                   emailed
Get Involved with EA

 CONNECT WITH US ON   JOIN OUR COLLAB BY FILLING   SEND INFO ABOUT YOUR ORG
      LINKEDIN           OUT AN INTEREST FORM       AND UPCOMING EVENTS TO
                                                         MCRUZ@CAMEO
                                                        NETWORK.ORG
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