Risk Management v4.0! - how the Fourth Industrial Revolution is expected to shape the future Risk Management Discipline - RIMS Australasia

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Risk Management v4.0! - how the Fourth Industrial Revolution is expected to shape the future Risk Management Discipline - RIMS Australasia
Risk Management v4.0!
…how the Fourth Industrial Revolution is expected to

                                                       Risk 4.0! – Warren Black 2019
  shape the future Risk Management Discipline

                    Warren Black
                   September 2019
Risk Management v4.0! - how the Fourth Industrial Revolution is expected to shape the future Risk Management Discipline - RIMS Australasia
Understanding the

                    Risk 4.0! – Warren Black 2019
evolution of our
Working World
Risk Management v4.0! - how the Fourth Industrial Revolution is expected to shape the future Risk Management Discipline - RIMS Australasia
Setting the Scene
  The telephone (1876) took almost 70 years to attract 100 million users,
    whereas Facebook (2004) achieved that many users in five years
                 and Candy Crush (2012) in only three

                                                                            Risk 4.0! – Warren Black 2019
Soon we should expect to see start‐up
organisations emerge that can attract a
100 million customers in less than a year
and a billion customers within three
This means a modern organisationʹs
biggest competitor a year from now,
could be one that doesn’t even yet exist

  Welcome to the Fourth Industrial Revolution… are you prepared?
Risk Management v4.0! - how the Fourth Industrial Revolution is expected to shape the future Risk Management Discipline - RIMS Australasia
The Four Evolutions of our Working World
   1st Revolution
         Steam             2nd Revolution
                                Electricity      3rd Revolution
                                                     Computer               4th Technology
                                                                                Revolution
      (Late 1700’s)            (Early 1900’s)         (Late 1900’s)                 (2016 >)

                                                                                                        Risk 4.0! – Warren Black 2019
      Mechanisation,         Accessible power,     Personal computers,      Cyber systems, Smart
      factories, steam       lighting, motors,     programming, data,       technologies, big data,
    plants, steam ships,       refrigeration,    automation, electronics,     advanced analytics,
    steam trains, early       assembly lines,     internet, e‐commerce,      artificial intelligence,
       globalisation         mass production       Email, MS Windows        autonomous machines

During each Revolution, the accepted thinking & working methods of the day changed so
     radically that they now represent a measurable growth spurt in human evolution
Risk Management v4.0! - how the Fourth Industrial Revolution is expected to shape the future Risk Management Discipline - RIMS Australasia
So What?
The world is at a cross roads…
The future combination of big data,
smart technologies and integrated

                                            Risk 4.0! – Warren Black 2019
cyber systems is going to transform
our existence at every level, creating
opportunities (and threats) that were
once unimaginable
                    - Klaus Schwab (2019)
             Founder and Chairman of the
                  World Economic Forum
Risk Management v4.0! - how the Fourth Industrial Revolution is expected to shape the future Risk Management Discipline - RIMS Australasia
The Three Revolutionary

                          Risk 4.0! – Warren Black 2019
Fronts of the Fourth
Industrial Revolution
Risk Management v4.0! - how the Fourth Industrial Revolution is expected to shape the future Risk Management Discipline - RIMS Australasia
Revolutionary Front #1 – The combination of
      Big Data and Advanced Analytics
Expected advances in data gathering
devices, intelligent analytics, quantum
computing and information sharing

                                                                                 Risk 4.0! – Warren Black 2019
networks mean that we are rapidly
transforming into a “Digital Earth”
Consider an absolute global network
of interconnected Smart Cities, Smart
Homes, Smart Offices, Smart Machines,
Smart Devices and the like - all
gathering, sharing and responding to
real time data as a collective
                                          SMART - Self Monitoring, Analyzing &
                                              Responding Technologies
Risk Management v4.0! - how the Fourth Industrial Revolution is expected to shape the future Risk Management Discipline - RIMS Australasia
Revolutionary Front #2 – The combination of
Artificial Intelligence and Advanced Robotics
Expected advances in Smart
technologies, android mechanics,
composite materials and nano-

                                                Risk 4.0! – Warren Black 2019
technologies will ensure that
autonomous machines get
smarter, smaller, lighter and quieter
We should in turn experience
colossal leaps in the contributing
role of intelligent, autonomous
machines within our future society
Risk Management v4.0! - how the Fourth Industrial Revolution is expected to shape the future Risk Management Discipline - RIMS Australasia
Revolutionary Front #3 – The integration of
        Humans and Technology
Expected advances in biotechnologies,
neurotechnologies, organic cloning,
robotics and 3D printing means that it is

                                              Risk 4.0! – Warren Black 2019
only a matter of time before we see the
first Cyborg Humans with enhanced
physical & analytical capabilities
In turn, humans now risk becoming so
dependant on technology that our
species becomes vulnerable to the
absence of technology
Risk Management v4.0! - how the Fourth Industrial Revolution is expected to shape the future Risk Management Discipline - RIMS Australasia
Industry 4.0 timelines – how quickly & how radically?
         2020                           2025                          2050
        • >25 Billion Smart devices   • >70 Billion Smart devices • Digital Earth Status - fully
        • >500 Billion data           • >One trillion data          digitised cities, industries
          gathering sensors             gathering sensors           infrastructure & services
        • >2.5 Quintillion (1018)     • >5 x 1018 bytes of data     • Mass scale societal
          bytes of daily user data      generated per day             dependence on

                                                                                                     Risk 4.0! – Warren Black 2019
                                                                      technology

        • Extensive trials of         • Societal acceptance         • Fully autonomous
          intelligent, autonomous       of fully autonomous           industries, labour, security
          machines                      machines                      & services - 50% of existing
                                                                      jobs may no longer exist

        • Societal acceptance of      • Extensive human trials      • Societal acceptance of
          implants, artificial limbs,   of bionic limbs, neural       Cyber enhanced humans
          cloning, cosmetic surgery     enhancers and cloned          (Cyborgs)
          and gender reassignment       organs                      • First 150 year old human
What will a future
Risk Management v4.0

                       Risk 4.0! – Warren Black 2019
need to offer?
As yet, it is not entirely clear where Industry 4.0
   will lead the Risk Management Profession…

                                                        Risk 4.0! – Warren Black 2019
… there are however a few
obvious risk control areas that
modern organisations should
start planning for now
Obvious Control Area #1
        Cyber (enhanced) Risk Management

Cyber should revolutionise every aspect
of the risk management value chain
Rich, real-time data supported by

                                                    Risk 4.0! – Warren Black 2019
sophisticated analytics and complex
information sharing networks has an
unlimited potential to advance how
we visualise, document, assess, treat,
monitor and report risks
Expected cyber improvements include…
Obvious Control Area #2
               Complex Systems Thinking
The fact is our working world is not
getting any simpler, only more and
more systemically complex
Considering how Industry 4.0 will be

                                                   Risk 4.0! – Warren Black 2019
enabled by an unlimited number of
complex-integrated cyber systems it
is hard to picture a version of Risk 4.0
whereby complexity management
& systems thinking are not a core
capability requirement
Obvious Control Area #3
            Natural (Systemic) Resilience
Resilience is the ability to respond
intelligently to environmental changes
In a working world experiencing ever
increasing volumes & frequencies of

                                                 Risk 4.0! – Warren Black 2019
disruptive changes; modern
organisations will need to build in a
natural immunity to rapidly emerging
technologies, competitor advances,
customer shifts, market shocks, disasters
and even deliberate attacks
Obvious Control Area #4
         Protecting Shifting Value Drivers
Risk management has historically focused almost exclusively on protecting
such conventional value drivers as people, property, tools & products

During Industry 4.0, risk management

                                                                            Risk 4.0! – Warren Black 2019
will need to do better at protecting new,
emerging asset classes such as;
Digital assets, operational data, client
details, intellectual property, patents,
contracts, licenses, prototypes, prints,
audio files, graphics, videos, electronic
signatures, service agreements,
contracts and so on
How the risk management
community might prepare

                                        Risk 4.0! – Warren Black 2019
for Industry 4.0
(aka future proofing our profession)?
How ripe for disruption is the
              Risk Management profession?

In each of the three previous
industrial revolutions, it was the most

                                               Risk 4.0! – Warren Black 2019
repetitive and standardised of tasks
that were disrupted by new
generation technologies
This observation has tremendous
ramifications for the risk
management profession as much of
what we currently consider to be
risk management better practice is
highly standardised and repeatable
The World Economic Forum,
             Global Risk Report for 2019
 Despite the increased intensity of the global risk landscape in
 recent years, comparatively few participating organisations
have invested in the risk management infrastructure necessary

                                                                   Risk 4.0! – Warren Black 2019
       to respond positively to emerging global threats

     As a result, many organisations now exist in a state of
    self-induced vulnerability whereby they are potentially
                    “sleepwalking into crisis”
Future Proofing Activity #1
                Develop a valid Risk Transformation Plan!

                                                                                      Structured Risk Transformation Plan
                                                                    Summit (2050)

                                                                    Camp 4 (2040)

                                                                                                                            Risk 4.0! – Warren Black 2019
                                                                    Camp 3 (2035)

                                                                    Camp 2 (2030)

                                                                    Camp 1 (2025)

                                                                  Base Camp (2020)

Nobody arrives at the Base Camp of Mount Everest unprepared. Every climber first undergoes a
tremendous mental and physical transformation. Those who don’t commit to such a necessary
                   transformation, either get ejected or die on the Mountain
Future Proofing Activity #2
         Secure an academically valid view of your organisation’s future Risks
World Economic Forum, Global Risk Report 2019         Development of a Risk Framework for Industry 4.0
1.   Failure of modern organisations to prepare for                                        - Birkel, Veile et al., University of Salzburg (2019)
     a prolonged period of rapidly emerging
                                                      1. Reduced profitability exposures and risk of false investments – keeping
     industry changes and disruptive forces
                                                         up with the shifting technologies & customer needs of Industry 4.0 will
2.   The more dependent humans become on                 require mass investment & restructuring. Increased capital spend on
     technology the more vulnerable humankind            new-unproven business enablers, will almost certainly create
     becomes to the absence of technology                profitability exposures & investment risks

                                                                                                                                                   Risk 4.0! – Warren Black 2019
3.   Existing jobs, methods and skills may become     2. Industry Power Shifts & the Disruption of Established Models – the rapid
     obsolete quicker than the employed                  emergence of new technologies, market entrants and business needs
     workforce can be upskilled
                                                         will inevitably lead to increased competition, strategic mergers,
4.   Modern technologies have not been equally           acquisitions, liquidations and other forms of natural selection
     distributed - future advancements may
     emerge so rapidly that existing wealth,          3. Obsolescence & Redundancy – Internal resistance or a general failure
     competency & literacy gaps become                   to prepare for emerging industry changes, may result in intellectual
     cemented                                            obsolescence, operational redundancy and/or a lack of market
                                                         competitiveness
5.   New technologies are being designed
     primarily for advancing human comfort, rather    4. Shock loss of a Critical Business Dependency – shifting market
     than future proofing/saving our planet              circumstances combined with rapidly emerging industry forces, may
                                                         result in the disruption of a critical partner, client or service provider

      Learn more at www.complexus.com.au              5. Mass Skill & Expertise Volatility – rapidly evolving skill requirements,
                                                         combined with a rapid rise in the use of autonomous machinery may
                                                         result in a redundant, depleted, unprepared or under skilled workforce
Future Proofing Activity #3
       Regularly test your organisation’s “Risk Readiness”

1. Does our risk management capability fully embrace the advantages of the
   modern Cyber Culture - are we keeping up with new methods & thinking?

2. Does our risk management capability retain sufficient knowledge, capability

                                                                                  Risk 4.0! – Warren Black 2019
   and validity to control the disruptive phenomena associated with increased
   complexity - are we trained in the science of managing complexity?

3. Does our existing risk management efforts enable an organisation-wide Sense
   of Resilience – i.e. increased intelligence, awareness, cohesion & agility?

4. Are our risk management efforts protecting our most valid value drivers,
   threats & opportunities – do we genuinely know what they are?

5. Do we have an active transformation plan in play to upskill and recapitalize
   our risk management capability over the next 5 years (at least)?
Remember, Shift Happens!

                                                 Risk 4.0! – Warren Black 2019
Leading Brands    Best Practices   Innovations
Close

Risk 4.0! – Warren Black 2019
Key Learnings from today
1. The future combination of big data, smart technologies and
   complex cyber systems is going to revolutionise our existing
   world in ways we can not yet fully comprehend
2. What we currently accept as leading practice or business-as-

                                                                         Risk 4.0! – Warren Black 2019
   usual will almost certainly be redefined during Industry 4.0
3. The known future of Risk Management lies in Complex Systems
   Thinking, Resilience Theory and Cyber Enhanced methods
4. Modern organisations need to start visualising, planning &
   upskilling for a Risk Management Version 4.0 if they are to survive
   the transition to a future Industry 4.0
Welcome to the world of

                                                      C
Complexus C                                           C

                                                          Risk 4.0! – Warren Black 2019
                                                      C

                                                      C
                          Intelligent Risk Thinking

                   Learn more at
                www.complexus.com.au
Warren Black
Founder & Principal of Complexus
www.complexus.com.au

 Warren is an Engineer, Risk Professional and Complex
 Systems’ Thinker who has particular interest in
 understanding how the complexity sciences might offer a
 better means to controlling emergent risks within highly

                                                                                         Risk 4.0! – Warren Black 2019
 complex, operating environments.
 Warren consults to industry on how to improve
 Governance, Risk & Assurance practices so that they may
 reflect not only the degree of investment at risk, but also
 the specific complexities in play.
 Warren is currently engaged in a higher degree in research (PHD) program,
 whereby he is Investigating a Complex Systems Approach To Organisation-wide Risk
 Management, at the Queensland University of Technology.

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Understanding Evolution, Disruption & Obsolescence
 Live Music              >       Recorded Music           >              Mobile > Digital    > Streaming
10,000+ years                       80 years                               30 years             5 years

Bards > Minstrel             Phonograph > Grammophone              Walkman > Discman >        Blue Tooth
Bands > Orchestras           > RecordPlayer > HiFi                 Digital Player > Ipod >    > Live
                                                                   Smartphone                 Streaming

                                                                                                            Risk 4.0! – Warren Black 2019
      Steam Age                 Electrical Age            Analog Age          Digital Age      Cyber Age
 >1880            1900               1925          1950           1975               2000            2019

  Most of what we accept as leading practice or business-as-usual today will
      almost certainly become outdated or obsolete during Industry 4.0
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