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January 2020 silica safe, quad safe Read about our new media campaigns summer safety Prepare your workplace for UV and heat SAFETY AND WELLBEING Plan for a healthy and safe 2020
Contents Publisher Published three times a year by WorkSafe Tasmania. Online To see current and past editions, our warnings about telefraud and NEWS + EVENTS COVER graphic images, and to subscribe, go to worksafe.tas.gov.au then STORY choose the ‘Resources’ button 4 New quad bike safety media campaign then the ‘Workplace Issues magazine’ link. 8 Workplace dust exposure: Be Silica Safe Phone: 10 WorkSafe Month 2019 1300 366 322 11 The Mind Game Races for Research Email: wstinfo@justice.tas.gov.au 17 National return to work strategy launched 17 Have you seen WorkSafe’s new website Disclaimer WorkSafe Tasmania and the 21 Prosecutions Crown in the right of the State of Tasmania, its employees and agents disclaim liability for the safety accuracy or comprehensiveness of the information, data and advice provided in Workplace Issues; and 7 Asbestos lurks in more places than you’d will not be responsible for any loss, however arising and whether think or not due to negligence, arising from reliance on, or action taken 9 Bullying: How to identify it in your workplace on the basis of any information, 12 Spotlight on health care and manufacturing data or advice provided in Workplace Issues. 14 Prepare your business for heatwaves The Mind Games Race for Research Any information, data and advice 15 Q&A Summer safety WorkSafe Tasmania was a stage sponsor of the inaugural is provided solely on the basis that Mind Games in 2019. Here’s one of the other competing readers will be responsible for making their own assessment and 16 Be an epilepsy smart workplace teams with their safety masterpiece; see the full story on verification of such information, page 11. data and advice before any regulars reliance is placed upon it. Views expressed in Workplace 3 From the Minister page 8 Issues are those of the individual contributors or the editorial committee and are intended to 18 Build a safety system stimulate discussion. They do not necessarily reflect the policy of 19 Build a wellbeing program the Government or WorkSafe Tasmania. 20 About workers compensation 22 Business Tasmania: Here to help ISSN 1444-6316 (Print) 23 Everybody’s Talking ISSN 2204-5597 (Online) Throughout, the acronyms ‘WHS’ stands for work health A little bit of dust and safety and ‘PCBU’ stands for can be deadly. person conducting a business or Inhaling even a tiny amount of silica dust can cause deadly silicosis. So if you’re ever undertaking. unsafe around silica, even if you normally protect yourself, you’re in a lot of danger. Learn more about silicosis and how to be silica safe at worksafe.tas.gov.au/silicasafe 2 Workplace Issues No. 95 January 2020 Don’t breathe dust. Be silica safe.
ELISE ARCHER MP MINISTER FOR BUILDING AND CONSTRUCTION Make 2020 your safest and healthiest year legislate a presumptive provision that a post- You can see one of these compelling traumatic stress disorder diagnosis is work advertisements in this magazine. related. Finally, this edition highlights WorkSafe’s Also featured was the well attended ‘Silica safe’ campaign, which raises wellness walk, practical workshops on awareness of silica dust exposure and the mental health first aid and positive work terrible — sometimes fatal — diseases that culture, plus online learning with webinars can be caused by inhaling silica dust. The and videos. All these events continued the campaign’s TV and newspaper ads were Month’s tradition of helping managers, aimed at tradespeople and others who employers and workers learn how to may be exposed to silica dust through their manage workplace hazards, to work work. This includes those who work with safely, and to understand their rights and natural and engineered or composite stone responsibilities. (for example making kitchen benchtops) and in the construction industry. It also includes I hope you were able to participate in one home renovators who may be working with or more of these events, and take away these materials. practical information to improve physical and mental safety and wellbeing in your The ultimate aim of this campaign is to workplace. prevent the diseases caused by workplace dust exposure by encouraging employers Quad bike safety is a priority for WorkSafe and workers to take measures and act now. Tasmania and the Tasmanian Government in 2019-20. Together, we produced online Hopefully, you’ve seen these advertisements and printed guidance, held free information and their important messages on your Welcome to the first edition of Workplace sessions around the State, subsidised televisions or appearing in newspapers Issues magazine for 2020. training courses on King and Flinders Islands, or your social media feed. If you or your and introduced a quad bike safety rebate workers could be exposed to silica dust, This edition captures the highlights of 2019’s scheme to help farmers purchase rollover please see the practical resources at WorkSafe Month events. These included protection devices. worksafe.tas.gov.au/silicasafe. the biennial WorkSafer Expo, hosted in Launceston, which promoted innovative Capitalising on this important work, I hope you all have a safe, happy and healthy and collaborative ways to make workplaces WorkSafe has taken quad bike safety to a new year. safer, healthier and more productive. Guest broader audience, with powerful TV and speakers and workshops covered leadership, newspaper advertisements highlighting the mental health, anti-discrimination law, return life-saving importance of wearing a helmet to work and much more, and were well when riding a quad bike, getting proper received by participants. training, and not letting children use quad bikes. The Month included the PTSD: Mental Health Matters Conference. Aimed at The advertisements promote the specialists, injury management professionals, unfortunate, and often devastating, facts at-risk workers and employers, this around quad bikes. In the last eight years, conference supported the Tasmanian 128 Australians have died riding quad Government’s nation-leading work to bikes. That includes 18 Australian children. Workplace Issues No. 95 January 2020 3
news + events New quad bike safety media campaign About our new campaign Rebate scheme for farmers Quad bike safety is a priority for WorkSafe Tasmania and the WorkSafe Tasmania and the Tasmanian Government continue to Tasmanian Government in 2020, and a powerful new media offer rebates for Tasmanian farmers to improve safety on quad campaign takes the quad bike safety message to a broader audience. bikes. Designed to be thought-provoking, the TV and newspaper ads and The 12-month rebate scheme allows farmers to claim up to 50% social media content highlight the life-saving importance of wearing of the purchase price (to a maximum of $500) for an approved a helmet when riding a quad bike, getting proper training, and not operator/rollover/crush protection device, with up to a total of letting children use adult size quad bikes. $1,000 available for each eligible farm workplace. The ads promote the unfortunate facts around quad bikes. In the Rebates will be available until 30 June 2020 or until funds run out, last eight years, 128 Australians have died riding quad bikes. That whichever occurs first. Rebates will be allocated on a first-in, first- includes 18 Australian children. served basis to eligible applicants with complete applications. To apply, go to worksafe.tas.gov.au and search for ‘rebate’. Providing practical help ike Reb Over the past year, we have produced online and printed guidance, ate B July 201 app lica d 1. A 9 -T asm t a held free information sessions around the state, subsidised training qua ion pplic ania Qu ty ant n App lic Deta ant nam ils d bik e sa form e (tr adin fety courses on King and Flinders Islands, and introduced a Quad Bike g na reb me Lega of bu ate l nam e (if sines s) sche Safe dife me rent from Safety Rebate Scheme to help farmers purchase rollover protection As a trad farm ing na er, w me) hat Sole is th tr e typ Part ader e of entit devices. ne y of Priva rship e the l Guid te co busin Trus mpa ess? t ny ctica ABN A Pra Busin Our website has practical guidance including our new Quad Bike ess ad dres s Subu rb/T Safety guide, a fact sheet plus online resources gathered from own Post al ad dres s around Australia. See these at worksafe.tas.gov.au/quadsafe. Subu rb/T own Stat e Web sit e Post code 2. P rop Loca ert y De l Gov tails Stat Tasm ernm e ania ent Brea k O’ wide Area Postc Brigh Day ode ton Burni e Derw Centr Circu al Coast Devo ent Valle lar np y Centr Head Dorse or t Cla al Highlan Flinde t July 2019 rence ds Geor rs Huon Glam ge T ow Kenti Valley organ n sh Glen Kingb orch /Spring King orou gh Hoba y Bay Isla rt Latro nd Sorel be l Laun South ce Mean ston Tasm ern Midla der an nds North Valle Wara ern y tah Midla West -W ynyar nds West Tamar d Coast Page 1 4 Workplace Issues No. 95 January 2020
73 people without a helmet. 73 dead. In the last 8 years, 128 people have been killed riding quad bikes in Australia. 73 weren’t wearing helmets. A quad bike is not a toy, always wear a helmet. 2011–2018 national statistics. Source: Safe Work Australia. Ride safe
safety Asbestos lurks in more places than you’d think Many people are unaware of the full range of materials containing asbestos that can be found in and around many Australian homes. The versatility of asbestos made it attractive to many industries. It’s thought to have more than 3,000 applications worldwide; and Australia was one of the highest users per capita in the world up until the mid-1980s. For a non-residential building: ask the At a glance person with management or control for a copy of the asbestos register before you start work. If there’s no register, make sure Whether you’re a tradesperson or a DIY the building is inspected to determine if any home renovator, if you’re doing renovations, asbestos is present — or simply assume it repairs or building work, it’s important is present. to first know whether asbestos may be present and how to deal with it safely. To find a licensed assessor and/or removalist, go to worksafe.tas.gov.au and If a house/building was built or renovated search for ‘removalist’. before the 1990s, it probably contains some form of asbestos. The use of asbestos-containing materials Find it in the codes of practice (ACMs) in homes has been extensive. There are many areas where ACMs can be found, For full guidance, see the codes of practice such as: How to Manage and Control Asbestos in • carpet and tile underlays, vinyl sheet the Workplace and How to Safely Remove flooring Asbestos in the Workplace. • carports and sheds • concrete formwork These codes have easy to understand, practical guidance (including samples and • fencing templates) for managing the risks associated • guttering, roof sheeting and capping with asbestos in a workplace, and therefore • imitation brick cladding, wall sheeting (flat reduce the incidence of asbestos-related or a weatherboard style) diseases such as mesothelioma, asbestosis and lung cancer. • waterproof membranes. Go to worksafe.tas.gov.au and search for Approximately one third of all homes built ‘codes’. in Australia contain asbestos products. The widespread use of asbestos has left a deadly legacy. What to do: DIY homeowners What to do: Tradespeople It’s important to know where asbestos is in your home. You should consider engaging an experienced asbestos assessor to identify For houses: you should make sure any any potential asbestos materials. To find asbestos is identified and if possible, have it one, go to worksafe.tas.gov.au and search removed by a licensed asbestos removalist. for ‘removalist’. Workplace Issues No. 95 January 2020 7
news + events Workplace dust exposure: Be Silica Safe WorkSafe’s new campaign When these materials are worked on or cut, silica is released as a fine dust. tasks that could release silica dust. WorkSafe’s new campaign raises awareness You should do a risk assessment for these of silica dust exposure and the terrible — Depending on factors such as how much tasks at your workplace, to: sometimes fatal — diseases that breathing dust a worker breathes in and for how long, • identify which workers are at risk of in silica dust can cause. The ultimate aim crystalline silica can cause: exposure of this campaign is to prevent the diseases • silicosis, a scarring of the lung which can • determine what sources and processes caused by workplace dust exposure by result in a severe shortness of breath. are causing that risk encouraging employers and workers to take Severe cases can result in complications • identify if and what kind of control measures and act now. leading to death. It is fast-acting. It is measures should be implemented not reversible — but it is a preventable The campaign’s taglines are ‘Don’t breathe disease • check the effectiveness of your existing dust’ and ‘Be silica safe’. It is aimed at control measures. tradespeople and others who may be • lung cancer exposed to silica dust through their work. • kidney disease. This includes those who work with natural Control measures and engineered or composite stone (for example making kitchen benchtops) and in At-risk occupations • Where possible, cutting, grinding, and shaping should be done wet. the construction industry. It also includes In the past, silicosis was associated with • Ventilation and filtration systems should home renovators who may be working with mining, quarrying, drilling and foundry work. be used to collect silica-containing dust at these materials. Its occurrence in these industries gradually its source. lessened as successful control measures The campaign went live on 1 November • PPE should be used as a last resort. Face (such as using water to keep dust down) last year and is running statewide for three masks alone are not sufficient to protect were introduced. months. workers. Silicosis is now reappearing, especially The campaign includes television and print where workers cut and shape stone, commercials (see our back cover) and bus advertising, supported by posts on our sandstone or manufactured stone to Health monitoring make kitchen, bathroom and commercial The Work Health and Safety Regulations Facebook and Linked In sites, and a flyer benchtops and other products. Other tasks 2012 require health monitoring to be and poster that workplaces can print and putting workers at risk include sandblasting, done for workers who may be exposed to display. You can view, share and download bricklaying, cutting bricks and tiles. Those crystalline silica during the course of their these from our website at working in demolition, construction and work. worksafe.tas.gov.au/silicasafe. mining are also at risk. Home renovators should also follow About silica dust guidelines to reduce their risk of inhaling Resources Silica is found in stone, rock, sand, gravel silica dust. For links to practical resources, go to and clay, and bricks, tiles, concrete and worksafe.tas.gov.au/silicasafe. some plastic materials. Engineered materials containing silica, such as composite stone, Controlling risks are used to fabricate kitchen benches and If you’re a Person Conducting a Business or countertops. Undertaking (PCBU), you must manage the risks to health and safety associated with 8 Workplace Issues No. 95 January 2020
safety Bullying: How to identify it in your workplace There’s a risk of workplace bullying insecurity, an acceptance of unreasonable Checklist: Key actions to take wherever people work together. There behaviours or lack of behavioural standards, may not be obvious signs of bullying at your unreasonable expectations of clients or • Consult or survey your workplace, workplace, but this doesn’t mean it’s not customers. including those leaving your workplace. happening. • Check reporting systems. Workplace bullying is best dealt with by Leadership styles • Look for work stressors. preventing it before it creates a risk to Autocratic behaviour that is strict and • Examine leadership styles. WHS. The first step is to identify the potential for workplace bullying or if it’s directive and does not allow workers to be • Review systems of work. already occurring. involved in decision making. • Check workplace relationships. Behaviour where little or no guidance is • Identify at-risk workers. How to identify workplace bullying provided to workers; or responsibilities are inappropriately and informally delegated to Why people don’t report it • Regularly consult with your workers, subordinates. managers, supervisors, health and There are many reasons why people don’t Abusive behaviour. safety representatives, and health and report being bullied or witnessing it, or safety committees. You might consider don’t co-operate in inquiries. These may conducting an anonymous survey. Systems of work include: • Get feedback from workers who leave • lack of response from their PCBU, the business; for example, through exit Lack of resources, lack of training, poorly manager or supervisor interviews. designed rostering, inappropriate scheduling and shiftwork, unreasonable performance • lack of knowledge about bullying • Monitor incident reports, workers measures or timeframes. behaviours and their effects compensation claims, patterns of • not knowing if there are policies and absenteeism, sick leave, staff turnover, and records of grievances. This may show Workplace relationships procedures in place for reporting and managing bullying regular patterns or sudden unexplained changes. Poor communication, isolation, low levels of • uncertainty about where to seek help support, work group hostility. • fear of retribution from the bully • Recognise any changes in workplace relationships between workers, • feeling intimidated or embarrassed customers and managers. At-risk workers • believing the behaviour is part of the The following factors may increase the risk workplace culture Workers who are more at risk of of workplace bullying. Do you have these in workplace bullying include casual workers, • thinking nothing will change your workplace? young workers, new workers, apprentices/ • thinking their opportunities for trainees, older workers, injured workers promotion at work or in the wider Work stressors and workers on return to work plans, piece industry will be affected. workers, and workers in a minority group This is a summary from our guide How to High job demands, limited job control, because of their ethnicity, religion, disability, prevent and respond to workplace bullying. organisational change (such as restructuring, gender or sexual preferences. Find it at worksafe.tas.gov.au by searching downsizing or significant technological for GB374. change), role conflict and ambiguity, job Workplace Issues No. 95 January 2020 9
news + events WorkSafe Month 2019 WorkSafe Month 2019 was a excellent feedback from great success! Our Safe Bodies, participants. Presented by Safe Minds theme proved Garry Mills Peak Performance, insightful and holistic, focusing the workshops highlighted the on mental and physical health benefits of mentally healthy and wellbeing at work. Our workplaces, how leaders can events allowed employers create and maintain a positive and workers to refresh their and healthy workplace, and knowledge and learn new the steps that can be taken to solutions for improving work support someone at work who health and safety, wellbeing and may be struggling. return to work; and reducing The Australian Physiotherapy work-related injury, illness and Association Tasmanian Branch’s health and wellbeing. These are importance for mental health death. presentation on reducing the be available at www.worksafe. and wellbeing. The Hon Elise Archer, Minister risk of manual handling tasks tas.gov.au by searching for for Building and Construction, empowered supervisors, Jon Fletcher from Good to ‘month’. launched WorkSafe Month at managers and workers to Great Tasmania discussed Parliament Lawns at the Steps identify the early signs of Unions Tasmania hosted culture and performance for Wellness walk. Participants musculoskeletal discomfort successful Health and Safety leadership; and Nic Stephen enjoyed a lovely walk around St and appropriate work practice Representatives (HSR) from Advance Workforce David’s Park before returning strategies to reduce the risk of conferences in Launceston and Development explained how for some healthy refreshments. physical injury. Hobart. HSRs (and others with to align leadership with physical an active role in WHS) heard and mental health and wellbeing. Our PTSD: Mental Health OzHelp ran four Mental Health from and networked with Kate Gofton from Riverdale Matters Conferences in Hobart First Aid courses around the experts, employers, injured Dairies delivered a powerful and Launceston provided state, and these two-day workers and other HSRs. presentation on her experience ground-breaking insights into courses taught participants how of a witnessing a tractor fatality. the advancements made in to offer initial support to adults The month wrapped up traumatic stress research and who are developing a mental with our WorkSafer Expo in Planning is already underway how this knowledge can be health problem, experiencing Launceston. An exciting range for next year’s month, where applied in various workplace the worsening of an existing of exhibitors from multiple we see the return of our settings. The conference mental health problem or industries offered participants biennial WorkSafe Awards and attracted medical practitioners, are in a mental health crisis, strategies and solutions to help Conference. So go to researchers, employers and until appropriate professional keep workers safer, healthier worksafe.tas.gov.au/contact workers from around the help is received or the crisis and more productive. and choose the ‘subscribe for state, and all left with a greater resolves. The course curriculum updates and alerts’ option so The Expo’s keynote speakers understanding of the intricacies is evidence-based, informed you don’t miss our updates. and workshops were also a of post-traumatic stress by the Mental Health First Aid great hit. For example, former syndrome. Australia guidelines. netballer and Australian Diamonds Captain and Work Our Positive Work Culture During the month there was workshops (held in Hobart, also an extensive webinar series. current AFLW player Sharni Launceston and Ulverstone) Subjects ranged from asbestos Layton shared lessons from were a great success with and sun protection to mental the sporting field and their Safer Work Health Safety & Wellbeing Expo 2019 10 Workplace Issues No. 95 January 2020
news + events The inaugural Mind Games Race for Research was held in October last year in Hobart. It was a fun, action-packed event to raise money for mental health research in Tasmania. Fifty corporate teams were put through their paces in a series of fun challenges at Macquarie Point. ‘Our WorkSafe Tasmania stage was a lot of fun!’ said WorkSafe’s Senior Communications Officer Angela Davies. WorkSafe was a stage sponsor of the event. Teams had 25 minutes to create a ‘safety masterpiece’ from various materials. ‘Competitors threw themselves into the challenge and produced some amazing artwork!’ Other challenges on the day included life-size games of snakes and ladders, a silent disco, re-creating one of the sponsor’s TV ads, building a Tassie icon out of bread, and creating new flavours of salmon and gin. The Most Fabulous Five team, sponsored by Clennett’s Mitre 10, took out the title of Inaugural Mind Games Champions. $70,000 was raised from the event for the Menzies Institute for Medical Research to fund critical research into the prevention and treatment of mental health problems. Workplace Issues No. 95 January 2020 11
Spotlight on health care and Each edition we focus on different industries that WorkSafe has identified as priority industries. HEALTH CARE This edition we will throw the spotlight on the Health Care and Social Assistance industry and the Manufacturing industry. AND SOCIAL ASSISTANCE INDUSTRY SNAPSHOT 2018 Tasmania’s health care industry 15% of the total Health Care is our state’s largest employer. There are an estimated 37,000 employees in this industry which Who reported the most injuries? • personal carers and assistants • health and welfare support workers Tasmanian workforce making it the is around 15% of the total Tasmanian largest employing industry in the state workforce. It includes: • midwifery and nursing professionals. • hospitals, residential care and child care There has been one reported work- services related fatality in Health Care in the last 14.1 serious injuries per million hours worked HIGHEST OF ALL INDUSTRIES • pathology and diagnostic imaging services ten years. Body stressing, falls slips and trips, and • social assistance services. being hit by moving objects are the top 62% higher than the state average three causes of injury in this industry. Health Care workforce of 8.7 Over half of workers in this industry are over 45, which is the second highest Occupations with the highest proportion after the Wholesale Trade percentage of serious injuries industry. Resources The following resources on The majority of health care workers are worksafe.tas.gov.au are relevant 41% employed in hospital settings. to both Health Care and Manufacturing: Personal Carers and Assistants Health Care injuries • to manage the risk of body Health Care reported the highest number stressing injuries, see the of injuries each year for the last five years, hazardous manual tasks code of practice. Search for ‘CP110’ 13% and more than any other industry in 2018 (1,615 injuries). This is around 20% of all • to prevent falls, slips and trips, reported injuries that occurred in the search for ‘slips’ Health and Welfare Support Workers previous year. • to manage new and young workers, or older workers, The industry reported 14.1 serious search for ‘new’ or ‘older’ injuries per million hours worked: 62% 11% higher than the state average of 8.7. Fifty For resources specific to your industry, click on the ‘Health and four percent of serious injuries occurred in residential care services. safety’ square then choose ‘safety Midwifery and Nursing Professionals by industry’. 12 Workplace Issues No. 95 January 2020
safety manufacturing industries All data, unless otherwise noted, is for 2018. A serious injury is one that results in the worker requiring at least one week of time off work due to their injury. MANUFACTURING Tasmania’s manufacturing industry INDUSTRY SNAPSHOT 2018 Manufacturing is 7% of the total Tasmanian workforce. It includes the Manufacturing injuries 44% decrease in serious injury frequency rate manufacturing of: There were 798 injuries in the over the last ten years Manufacturing industry in 2018. Higher than the statewide decrease of • food (meat, dairy, bakery, beverages) • furniture • fabricated metal products. Thirty percent of injuries over the last ten years resulted in at least one week off work. 16% in the same period Manufacturing workforce The Manufacturing industry has seen dramatic improvement in its serious injury Workers aged Almost 80% of workers in this industry frequency rate over the last ten years 24 and under are employed full-time, and there is an — dropping significantly by 44%. The report a higher serious even representation of all age groups. industry is now in line with the statewide injury frequency rate than average. other age brackets Who reported the most injuries? • workers aged 24 and under Occupations with the highest Industry snapshots • miscellaneous factory process workers percentage of serious injuries WorkSafe’s Industry snapshot • food process workers. reports and posters, which these columns draw on: Body stressing, falls slips and trips, and 18% being hit by moving objects are the top • survey the WHS performance three causes of injury in this industry. of each industry group Miscellaneous Factory Process Workers • identify emerging or existing WHS issues for evaluation and action 17% • compare most current WHS performance relative to previous years and, where Food Process Workers applicable, to other industries across Tasmania. Find your industry’s snapshot: go to 10% worksafe.tas.gov.au and search for ‘industry snapshots’. Fabrication Engineering Trades Workers Workplace Issues No. 95 January 2020 13
safety Prepare your business for heatwaves Whether or not you agree with Some people experience the effects prevent them and how to prepare for climate change, it does seem like each of extreme heat more than others; for hot weather. It includes a useful list of summer gets hotter and hotter. And example, the elderly, babies and young emergency phone numbers and websites. there is evidence to support this. The children. Outdoor workers are also at risk. Tasmanian State Natural Disaster Risk While it’s not specifically aimed at Assessment (TSNDRA) examines the workplaces, the guide’s information state’s risk for natural disasters and What workplaces can do (including a checklist) can apply. Have severe weather events such as storms, plenty of cold water and even ice freely The work health and safety laws don’t bushfires and coastal inundation. Its latest available, and encourage workers to drink state a precise temperature where work risk assessment for Tasmania states the plenty of water to stay hydrated, avoiding should stop. This is because exposure to annual number of heatwave days observed caffeinated and sugary drinks which can heat-related illness depends on factors in Hobart has increased from over the make dehydration worse. such as humidity, air movement, the work last half-century. There’s also been an being done and how long for, and worker’s increase in the frequency and intensity of clothing and their health and fitness. heatwaves across Australia, too. If a heatwave or unusually hot temperatures are forecast, make sure The effects of heatwaves your workplace is prepared. Our Q&A on The Bureau of Meteorology defines a summer safety (opposite page) provides heatwave as ‘three or more days of high some practical advice for protecting your maximum and minimum temperatures workers from hot temperatures, including that are unusual for that location’; so a adaptations and features to include in your heatwave in Hobart or Launceston is working environment. different to one in Perth or Adelaide. Our website has guidance and resources; According to the TSNDRA, heatwaves kill go to www.worksafe.tas.gov.au and search more people in Australia than all other for ‘hot and cold’. To find the Tasmanian natural disasters combined. They also cause expensive livestock and crop losses, The Department of Health has practical State Natural Disaster resources for coping with extreme heat, and damage to infrastructure such as Risk Assessment and a go to dhhs.tas.gov.au and search for roads and railways. ‘extreme heat’. Its guide to Coping in heat wave fact sheet, Heat-related illness includes dehydration, Extreme Heat has detailed information go to ses.tas.gov.au and heat cramps, heat exhaustion and about how to recognise the symptoms of search for ‘TSNDRA’. heatstroke. The last two in particular can heat-related illnesses such as heat stroke, be life-threatening and require urgent what to do for someone suffering from medical treatment. the heat, and importantly what steps to 14 Workplace Issues No. 95 January 2020
safety Summer safety We had a Christmas party Employers should consult with workers, and specialists if necessary, on the most How do I protect my at work, but things got a effective ways to keep the workplace at a outdoor workers from the bit out of hand with the comfortable and safe temperature. sun? drinking ... Keep in mind that: People who work outdoors are exposed Next year, how do we have a • the temperature inside non-air- to more radiation than indoor workers, and they have a higher than average risk of good time but a safe time? conditioned premises can exceed the outside air temperature developing common skin cancers. Options include: • once ‘heated up’ and depending on its Control measures should include: • serve plenty of non-alcoholic drinks construction and insulation, your building • planning to work indoors or in the shade • provide food, and not just salty, may retain heat for some period of time. during the middle of the day when greasy food that will make people Measures that you might consider for UV radiation levels are strongest; and thirsty. Foods rich in protein and alleviating uncomfortably hot conditions planning to do outdoor work tasks early carbohydrates stay in the stomach include: in the morning or later in the afternoon longer and help slow the absorption of when UV radiation levels are lower alcohol • using blinds and curtains to minimise sunlight • providing shade for breaks if it’s not • anticipate the need for taxis or public available in the environment. Examples transport, or organise a designated • using a fan or portable air conditioner to include tents, caravans, windbreaks or driver schedule before the party starts keep air circulating portable shade canopies • designate people to implement your drug • taking breaks in or even transferring • providing and maintaining personal and alcohol policy if necessary, to ensure work to cooler areas protective equipment such as long no one over-indulges or drives home over • re-organising work schedules so work pants, shirts with long sleeves and turn- the legal limit. can be done in cooler parts of the day up collars, and hats with broad brims such as early morning. or legionnaire-style flaps (you can get For more information, go to worksafe.tas.gov.au and search for ‘alcohol’. If your workplace is not air-conditioned, attachments for helmets and hard hats), understand that your workers could be and sunglasses that meet the appropriate at risk of a heat-related illness such as Australian Standard What temperature should dehydration or heatstroke, which can be • providing sunscreen of at least SPF my workplace be in the life-threatening and require urgent medical 50 that is broad spectrum and water summertime? attention. resistant. The code of practice Managing the Work Cancer Council Australia has a detailed Optimum conditions for sedentary work Environment and Facilities provides more safety guide ‘Skin cancer and outdoor are between 20 and 26 degrees Celsius. information and practical guidance on work: A work health and safety guide’ that Temperatures outside this range can lead ensuring your work environment is safe includes risk assessment, sun protection to fatigue and heat or cold-related illnesses, for workers. Go to worksafe.tas.gov.au and policies, training and skin checks. Go to depending on the time of year and the search for ‘CP124’. cancer.org.au and search for ‘skin cancer clothing you wear. The ideal temperature and outdoor work’. for people doing other work varies, again depending on what they’re doing and wearing. Workplace Issues No. 95 January 2020 15
safety Be an epilepsy smart workplace In Australia it is unlawful to deny people supportive environments free of stigma You should also: with epilepsy access to employment or any and discrimination are among their most • keep walkways clear activity because of their epilepsy. Yet new pressing concerns. • consider the placement of toilet roll research released during WorkSafe Month holders, in case of a seizure in bathroom 2019 by Epilepsy Tasmania shows that significant barriers still exist for people with What workplaces can do • be able to unlock toilets from the outside epilepsy. Employers play a role in improving this in event of a seizure situation by inviting employees who are • provide lidded cups for hot drinks Epilepsy Tasmania’s report, Epilepsy – carers to seek help through their workplace • place sharp objects face-down in the A Focus On Tasmania, reveals 52% of assistance program and access extra dishwasher Tasmanians living with epilepsy (whether support and information; by ensuring all they have epilepsy or a family member • keep cupboards, drawers and staff have undertaken seizure first aid does) report unfair treatment in the dishwashers closed when not in use training; and by understanding epilepsy and workplace. Stigma and discrimination are • ensure all staff undertake training in how it impacts people. significant contributors to poor physical and epilepsy management and understanding. mental health in people with epilepsy. Recommended priorities for all workplaces include: Epilepsy Tasmania launched a public • creating a health room with bedding Workplace resources awareness campaign during WorkSafe and dimmed lighting to facilitate seizure Epilepsy Tasmania can visit your workplace Month to encourage workplaces to become recovery and provide Epilepsy Smart Workplace Epilepsy Smart. • keeping a seizure first aid poster, small Training, or you can do online training to ‘It’s not just employees who might increase your practical knowledge. For pillow and a blanket near the workplace have epilepsy — it could be customers, more information call 6344 6881 or go to first aid kit contractors, friends and family members epilepsytasmania.org.au. who visit the business’, said Epilepsy • ensuring all staff undertake seizure first Tasmania CEO Wendy Groot. aid training. ‘With one in 10 Australians experiencing Priorities for workplaces with an employee a seizure during their life and one in 26 who experiences seizures include having: going on to develop epilepsy, seizures are • outward opening doors in bathrooms not uncommon and organisations need to • temperature-controlled hot water taps know what to do should one occur in the • shatter-proof crockery workplace’. • recessed handles This article was supplied by Epilepsy Tasmania, a Between 2016 and 2019, Epilepsy Tasmania • rounded corners on desks and tables not-for-profit community organisation improving the quality of life of Tasmanians with epilepsy, and those surveyed Tasmanians with epilepsy and their • laminated glass on full-length windows around them, through education, co-ordination and family and carers, and ascertained their support. For more information go to main challenges to be almost exclusively • flicker-free computer screens epilepsytasmania.org.au. related to social, cultural and economic • carpeted (softer) floors. issues. Lack of public awareness and 16 Workplace Issues No. 95 January 2020
news news + + National events events return Have to work you seen strategy WorkSafe’s launched new Safe Work Australia launched the National safety ministers. Consultation was also Return to Work Strategy 2020–2030 in September 2019, an ambitious 10 year action plan to improve return to work undertaken with academics, peak bodies, organisations and representatives from the insurance, legal and health sectors to help website? outcomes for workers across Australia. identify national policy issues and action areas to address them. Prioritising workers It is aimed at those who can influence work and workplaces, including: Workers are at the heart of the Strategy’s vision to minimise the impact of work- • policy makers related injury and illness and enable • workers compensation authorities workers to have a timely, safe and durable • employer, industry and union groups return to work. • insurers and claims management Supporting workers through their organisations recovery and return to work is a priority • treating health practitioners for all jurisdictions and stakeholders • workplace rehabilitation providers involved in the process. The Strategy WorkSafe Tasmania has paves the way for national collaboration • other worker advocates. to improve return to work outcomes over launched its new website at the next decade. Context for change worksafe.tas.gov.au, with new and expanded content to meet More than half a million Australians sustain Action areas a work-related injury or illness each year all your health and safety, The Strategy has five action areas: at an estimated cost of $61.8 billion. licencing, compensation and • supporting workers Australia’s workers compensation systems return to work needs in one • building positive workplace culture and alone bear direct costs of $9 billion each location. leadership year from income support, treatment and rehabilitation and lump sum payments. The new site merges the • supporting employers However, the broader impact on workers, websites of the WorkCover • supporting other stakeholders their families and society is estimated to Tasmania Board, WorkSafe • building and translating evidence. be far greater. Tasmania and Better Work The Strategy complements the Australian While the rate of work-related injury and Work Health and Safety Strategy 2012– illness has improved markedly over the Tasmania. It provides a 2022, strengthening connections between last 15 years, return to work rates have more streamlined ‘one stop work health and safety and return to work remained largely the same. shop’ experience for our outcomes. To date, jurisdictions have largely worked stakeholders: whether that’s The Strategy will be reviewed after the separately to address issues of return to employers, workers, small first five years to ensure it continues to work. The new national Strategy paves the business, medical and rehab be responsive to current priorities and way for national collaboration to improve providers, and insurers. emerging trends. The outcomes of this outcomes for workers. review will guide national action for the In the past, you may have had to last five years of the Strategy. Find the Strategy jump across the different sites to Working together You can find the National Return to get what you needed: now you Work Strategy 2020–2030 at Safe Work can go to one single website, The Strategy was developed in partnership Australia’s website at safeworkaustralia. with governments, business, industry and gov.au/national-return-to-work- worksafe.tas.gov.au. unions, and endorsed by work health and strategy-2020-2030. Workplace Issues No. 95 January 2020 17
regular Build a safety system: taking stock in the new year The start of the new year is a good time to review your business Training (Dec 2016, March 2017) Reporting (Sept 2018) practices and goals, including your Have you listed the competencies, Do you have tools and procedures for safety management system. qualifications, training and experience reporting and recording incidents, injuries/ workers need to safely do their work? illnesses, near misses, and hazards? Do Let’s look back at the instructions and Have workers been trained to match you report on safety performance to your topics covered in this regular column to these requirements or address any gaps? workers? Do you keep records of how review your system as you enter into Do you provide regular refresher training? you’re managing WHS, complying with 2020. This is a brief summary only, so Have managers been trained so they the laws, and how you came to decisions if there is any topic you need to review understand their WHS responsibilities, about safety issues? or fix, find the previous editions of Workplace Issues at worksafe.tas.gov.au. and can they make sure the workers they manage are working safely? Document it (Dec 2018) Safety policy (Sept 2015) This series has promoted the need to A key element of managing safety is a Recruitment (Sept 2017) document your policies, procedures, Do job descriptions identify specific WHS plans, hazards, inductions and more. Do WHS policy. It ensures everyone knows requirements? Does the way you recruit you display key safety documents and/or what is required and what they have ensure you’ll choose the people with the make them easily accessible around your responsibilities for. Does your policy cover best competencies for the job? workplace? Do you review and keep them these? Did you involve your workers (or up to date? their representatives) to develop it? Do your workers know and understand the Inductions (June 2017) Risk management (May 2019) policy? Do you induct all new workers? Have all workers been inducted, including Have you identified hazards, assessed their Planning (Dec 2015) contractors and outsiders who come to risk, and developed control measures using your workplace? Do you have a system the hierarchy of control? Tools to do this Do you have safety objectives and specific, for ensuring workers understand what include job safety analyses and hazard achievable (but aspirational) targets? Do they are learning? Have you tailored your registers. you have the resources needed to achieve these? Are you tracking your performance induction for the specific work tasks and against these? hazards at your workplace? Emergencies (Sept 2019) Have you identified potential emergencies Resourcing (Mar 2016) Consultation (Dec 2017, Mar in and near your workplace? Do you have For a successful and sustainable safety 2018, June 2018) an up-to-date plan of what needs to be done in an emergency? system, you need dedicated resourcing. Do you have procedures (developed with What time, money, people, equipment, your workers) that outline how your Do you have staff with emergency duties, training and information do you need to workers are involved in and consulted such as fire wardens? Have you trained reduce your safety risks? with on WHS matters and on proposed all workers in emergency procedures? changes in the workplace? Do you have the emergency and first aid equipment on hand appropriate to the Who is responsible (June 2016) What role do HSRs play in consultation potential emergencies you’ve identified? Do your senior managers understand their in your workplace? How do you communicate your WHS information Are you clear on what you need to legal WHS responsibilities? Do they stay tell emergency personnel about your up to date with the workplace’s safety (policies, procedures, updates, names of health and safety reps, info about hazards)? workplace: for example, the hazards and performance? Are people’s responsibilities chemicals present? and authority documented in their job Do you need to provide it in languages description or your WHS policy and other than English? Do you share it with plan? This includes people who maintain your contractors, suppliers and even equipment, conduct WHS training, and customers? In turn, do they need to health and safety reps. provide you with safety information (such as safety data sheets for chemicals)? 18 Workplace Issues No. 95 January 2020
regular Build a wellbeing program: review for the new year A new year and the summer season is the time for fresh starts. Many of us Get the ball rolling (Mar 2018) Policies and plans (Dec 2018) make plans for healthier living, kick Check that your program has assessed Do you have a written wellbeing policy start an exercise routine while the workers’ needs and identified health and plan in place, to keep you focussed sun is shining, or overhaul our diets issues in your workplace, and that you’re and organised, and demonstrate your when there’s delicious summer fruit addressing those needs. Make sure all your workplace’s commitment to wellbeing? Do around. There’s no reason we can’t workers have the ability to participate, you review these as your program grows, take a fresh eye to our workplace regardless of their role, employment and workers’ needs change? Do you wellbeing too. status, shifts/hours, and of course health communicate these to all workers? status. And remember that a successful This edition also explained the specifics Let’s use the start of the new year to look program doesn’t need to be expensive of setting specific and practical goals and back at the ground we’ve covered in this for you to run or for your workers to strategies, so check it out if you need a column. Our aim has been to help you participate in. refresher. build a sustainable wellbeing program; let’s use this guidance to review your program If you’re the program’s co-ordinator, make as you enter into 2020. sure you have the time, resources and management support/commitment to plan Engage for success (May 2019) your program for long-term sustainability. Have you provided your senior managers Why workplace wellbeing? with information on the cost of your (June 2017) Get organised (June 2018) wellbeing program, the time it takes to implement and the benefit to workers and Do you need a refresher on the business If you’re the program co-ordinator, do the business? Have you been able to show case for workplace wellbeing? In this you have a working group or committee them the link between wellbeing, safety edition we established the benefits of to share the workload, and represent and productivity? boosting workers’ health and wellbeing workers’ interests and needs? Have you communicated with workers, during work hours; and the benefits to business, safety and productivity as well as Responsibilities for this group can include addressing any reluctance or concerns to individual workers. working out what health issues need to be they have, and making sure they know the addressed; identifying potential barriers to health benefits of participating? your program’s success and solutions for Wellbeing and safety (Sept 17) overcoming these; coming up with your Do you have some enthusiastic champions in your workplace? And have you In this edition we explored the links program’s activities, strategies and goals; consulted with your health and safety between workplace safety and wellbeing, and identifying resources and facilities. committee members or representatives, and strategies for making wellbeing a focus human resources department, even in your workplace. What do you need (Sept 2018) relevant unions to get them on board? Have you made wellbeing an agenda item Have you asked workers what their health for your health and safety committee? Have you built wellbeing actions into concerns are, so you know what issues Engaging external providers safety procedures; for example, making to address? What method works best for (Sept 2019) your workers: a suggestion box, email, or stand-and-stretch breaks part of lengthy In this edition we ran through a ‘checklist’ discussion at a team meeting? Have you meetings? Do you encourage workers to help you choose an external service ensured confidentiality so workers can to identify wellbeing hazards, such as provider. This includes accreditation, safely tell you their health concerns? Have sedentary work or stressful situations? Do insurance, qualifications, testimonials, you reached all workers, including those you run training and information sessions equipment and more. So if you’re who work night shift, part-time or ‘on the on wellbeing matters, such as mental considering calling in a yoga teacher for road’? health in the workplace? some classes or a medical practitioner for Have you looked at your workplace to health checks, use our guidance to ensure see if it supports your wellbeing goals and you make the right choice. planned activities? For example, is there somewhere for workers to change in and out of exercise clothes for a lunchtime walk, or to securely store their bikes? Workplace Issues No. 95 January 2020 19
regular About workers comp: Return to work co-ordinators What’s a RTW co-ordinator? Workplace examples A return to work (RTW) co-ordinator is someone who provides Our auditor recently came across the following situations an injured worker with workplace-based support and assistance. (identifying details have been changed): A RTW co-ordinator helps injured workers achieve the best • example 1: An employer had multiple worksites. Its main site in possible return to work outcomes through their intimate knowledge the north of the state had 100 workers, but its other regional and understanding of the various jobs, processes, people and sites had less than 100. The employer appointed a RTW management systems within the workplace. Co-ordinator for the northern site, but not for the others • example 2: An employer had two worksites. Its southern site Their functions may include: had more than 100 workers and its east coast site had less than • helping identify suitable alternative duties within the workplace 100. The employer did not appoint a RTW co-ordinator at all. for the injured worker The laws require an employer who employs more than 100 workers • helping develop and implement return to work plans and injury to appoint a RTW co-ordinator. It does not state ‘at each site’. The management plans number of RTW co-ordinators appointed should take into account: • co-ordinating injury management • the number and remoteness of worksites • monitoring the injured worker’s return to work progress, and • case load providing them with moral support • cover for RTW co-ordinators during absences. • providing input into workplace health and safety, having knowledge of the workplace’s approved injury management So for both of the above two situations, the employer must appoint program, and providing input into the development of the a RTW co-ordinator who is able to perform the functions of the workplace’s injury management policy and associated processes. RTW co-ordinator at both/all of the sites or alternatively appoint a separate RTW co-ordinator for each site. A good RTW co-ordinator is: • someone with a genuine desire to perform the role • respected and supported by staff and managers • sensitive and empathetic to workers’ needs Resources • familiar with/has access to the workplace For more detailed information about a RTW co-ordinator’s • objective and can weigh up the needs of the worker and the functions and skills, how to appoint them, and the training they workplace. should receive, go to worksafe.tas.gov.au and search for ‘RTWC’. Our Workers Compensation Handbook: The Basics is also a good, easy to understand reference to the workers compensation and What’s the legal requirement? injury management processes. Find it at worksafe.tas.gov.au by searching for ‘GB010’. Section 143D of the Workers Rehabilitation and Compensation Act 1988 requires employers: • with more than 100 workers to appoint a RTW co-ordinator • to assign an injured worker who has suffered a significant injury (that is, is likely to be totally or partially incapacitated for more than 5 working days) to the appointed RTW co-ordinator. Employers with less than 100 workers are also encouraged to consider the benefits of appointing and training an existing worker to undertake this valuable role. 20 Workplace Issues No. 95 January 2020
news + events Pizza shop fined after worker’s hand caught in dough mixer Building company prosecuted after apprentices exposed to asbestos Sole trader Carlee Chirichiello, trading as Nan’s Pizzeria, was prosecuted and fined $7,000 after a worker suffered significant R & D Rimmelzwaan Pty Ltd was prosecuted and fined $4,000 after two apprentice damage to his left hand while operating a carpenters were exposed to asbestos during an illegal removal. pizza dough mixer. The incident The incident The company purchased a residential property with the intention of demolishing the The sole trader had been in operation for residence and constructing a three unit development. around 12 months, and the worker was employed on a casual basis. WorkSafe Tasmania identified that the property was likely to have asbestos containing materials (ACMs) when the relevant council advertised it in its list of recent planning On 22 April 2017, the worker was mixing applications. pizza dough using an IGF Atlas 2200/S42 Mixer when his left hand became tangled in On 6 December 2016, two apprentices employed by the company were instructed the mixer between the spiral and the bowl. by a company director to strip some of the internal linings in the kitchen, some of The worker suffered significant injury to his the external fake brick cladding on the rear of the residence, and some of the roofing left thumb; muscle was torn away from the covering a partially-enclosed carport. Essentially this was asbestos removal work. heel of his left hand; and he suffered tendon damage to his fingers. WorkSafe Tasmania inspectors attended the site the next day to confirm the existence of ACMs. They found the two apprentices working at the back of the residence with no WorkSafe Tasmania’s investigation found: signage or barricades erected to advise that asbestos removal was taking place. • the mixer’s control card was WorkSafe’s investigation found the apprentices were exposed to risks from ACMs, and unserviceable that the company: • the stop/start push buttons on the front • had not provided training on the identification, safe handling and suitable control of the mixer were not functioning measures for ACMs • the safety switches for the guard and the • had not provided health monitoring for the apprentices bowl had been bypassed. • did not have a building audit undertaken to identify ACMs before directing the apprentices to carry out the asbestos removal work. What could have been done? The sole trader could have tested the safety What could have been done? switches, emergency stop and safety shut- off switches before introducing the mixer The company could have: into the workplace. • provided training in identification, safe handling and suitable control measures for asbestos before the apprentices were directed to carry out asbestos removal work • provided health monitoring to the apprentices before they carried out the work The charges where there was a risk of exposure to asbestos The sole trader was charged with one • engaged the services of a licensed asbestos removalist. count of failure to comply with a health and safety duty under Section 33 of the Work Health and Safety Act 2012. The charges The sole trader plead guilty to the charge, R & D Rimmelzwaan Pty Ltd was charged with: and was convicted on the charge and fined • one count of failure to train workers about asbestos contrary to regulation 445(1) of $7,000. the Work Health and Safety Regulations 2012 • two counts of failure to provide health monitoring contrary to regulation 435 of the Work Health and Safety Regulations 2012. The company pleaded guilty to all charges, and was convicted on all charges and fined $4,000. Workplace Issues No. 95 January 2020 21
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