SELC CAREER COLLEGE STUDENT Orientation and policy manual (Business)

 
SELC CAREER COLLEGE STUDENT Orientation and policy manual (Business)
SELC CAREER COLLEGE
        STUDENT Orientation and
         policy manual (Business)

           SELC Career College, 2nd Floor 321 Water Street, Vancouver BC, Canada, V6B 1B8
                             TEL: (604) 488-0780 FAX: (604) 608-9260

Revised: September
SELC CAREER COLLEGE STUDENT Orientation and policy manual (Business)
Table of Contents
Mission Statement........................................................................................................................... 1
General School Information ............................................................................................................ 2
   Address and Contact Information ............................................................................................... 2
   General Office Hours .................................................................................................................. 2
   Class Time .................................................................................................................................. 2
Admission requirements by program .............................................................................................. 3
Business Foundations 100............................................................................................................... 5
Business Foundations 200............................................................................................................... 6
Introduction to Communications 101 ............................................................................................. 8
Business Communications 100 – co-op ........................................................................................ 10
Business Communications 110 – No co-op .................................................................................. 12
School Policies .............................................................................................................................. 14
   SELC Career College Admission Policy and Procedures......................................................... 14
   Attendance Policy ..................................................................................................................... 16
   Leave of Absence / Vacation Policy ......................................................................................... 16
   Code of Conduct and Dismissal Policy .................................................................................... 17
Bullying and Abuse Policy: .......................................................................................................... 18
   Health and Safety Policy........................................................................................................... 20
   Work Experience Policy – Co-op Placement............................................................................ 22
   Policy for Repeating Modules .................................................................................................. 24
   Dispute Resolution and Grades Appeal Policy ......................................................................... 25
   Refund and Withdrawal Policy ................................................................................................. 26
   Privacy Policy ........................................................................................................................... 28
   English Only Policy .................................................................................................................. 29
   Cheating and Plagiarism Policy ................................................................................................ 29
Finances ........................................................................................................................................ 34
Vancouver Information ................................................................................................................. 34
Public Transportation .................................................................................................................... 35
Planning Trips ............................................................................................................................... 37
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Revised: September 28, 2018
SELC CAREER COLLEGE STUDENT Orientation and policy manual (Business)
Car Rentals ................................................................................................................................ 38
Health and Dental Care ................................................................................................................. 38
   Medical Care ............................................................................................................................. 38
   Walk-In Clinics ......................................................................................................................... 39
   Dental Care ............................................................................................................................... 39
   Mental Health............................................................................................................................ 39
Phone Information ........................................................................................................................ 40
   Cell Phone Options ................................................................................................................... 41
   Contract Notes .......................................................................................................................... 41
   Calling Home or Overseas ........................................................................................................ 42
Things to see and do in and around Vancouver ............................................................................ 43
   Stanley Park .............................................................................................................................. 43
   Vancouver Art Gallery.............................................................................................................. 43
   Granville Island ......................................................................................................................... 43
   Vancouver Aquarium ................................................................................................................ 43
   English Bay ............................................................................................................................... 43
   Grouse Mountain ...................................................................................................................... 44
   Capilano Suspension Bridge ..................................................................................................... 44
   Robson Street ............................................................................................................................ 44
   Granville Street ......................................................................................................................... 44
   Yaletown ................................................................................................................................... 44
   Beaches ..................................................................................................................................... 45
   Historic Gastown ...................................................................................................................... 45
   Whistler ..................................................................................................................................... 45
   Vancouver Island and Gulf Islands ........................................................................................... 45
   Victoria ..................................................................................................................................... 45
   Vancouver Trolley Hop-On-Hop- Off Tour ............................................................................. 46
   Bloedel Conservatory................................................................................................................ 46
   Museum of Anthropology ......................................................................................................... 46
   Science World ........................................................................................................................... 46
   Movie Theatres ......................................................................................................................... 46

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SELC CAREER COLLEGE STUDENT Orientation and policy manual (Business)
Craigslist ....................................................................................................................................... 47
   Local Hostels ............................................................................................................................ 47
   Local Places of Worship ........................................................................................................... 48
   North American Practices ......................................................................................................... 48
   Canadian People........................................................................................................................ 49
   Tipping and Taxes..................................................................................................................... 49
   Laws and Regulations ............................................................................................................... 49
   Tax Refund for Visitors ............................................................................................................ 49
Canadian Facts .............................................................................................................................. 50

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Revised: September 28, 2018
SELC CAREER COLLEGE STUDENT Orientation and policy manual (Business)
Mission Statement

Providing an environment where student success is the key component in
achieving the highest standards set forth by SELC Career College. Our goal is to
provide students with current up-to-date classroom facilitation and co-op
placement training to provide them with the job-ready skills needed to succeed in
today’s competitive environment.

The SELC Career College Team

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Revised: September 28, 2018
SELC CAREER COLLEGE STUDENT Orientation and policy manual (Business)
General School Information
           Address and Contact Information
                              SELC Career College
                        321 Water Street, 2nd floor, V6B 1B8
                       Vancouver - British Columbia – Canada

                           Phone: (604) 488-0780
                            Fax: (604) 608-9260
                       Email: info@selccareercollege.ca
                        Website: selccareercollege.com
                   WhatsApp: SELC Canada (604 722-8640)
                              LINE: selccanada
                             Kakao: selccanada
             24-hour Emergency Contact Number: 604 773-7507

                        General Office Hours
                        Monday to Friday: 8:30 am – 9:30 pm

                                     Class Time

                 Program                                   Day(s)           Time

Business Foundations 100 & 200    (Daytime)        Monday to Friday   9:00 am – 3:00 pm
Business Foundations 100 & 200 (Evening)           Monday to Friday   4:00 pm – 9:30 pm
Business Communications 100       (Daytime)        Monday to Friday   9:00 am – 3:00 pm
Business Communications 100      (Evening)         Monday to Friday   4:00 pm – 9:30 pm
Business Communications 110        (Daytime)       Monday to Friday   9:00 am – 3:00 pm
Business Communications 110      (Evening)         Monday to Friday   4:00 pm – 9:30 pm
Introduction to Communications 101 (Daytime) Monday to Friday         9:00 am – 3:00 pm
Introduction to Communications 101 (Evening)       Monday to Friday   4:00 pm – 9:30 pm

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Admission requirements by program

Business Foundations 100 & 200
   •   Applicants must be 19 years of age or older.
   •   Proof of Canadian citizenship or permanent residents for domestic students.
   •   Completion of high school and/or commencement of post-secondary studies.
   •   400 hours of work experience (with proof of employment) OR, an admission test and oral
       interview with a passing score.
   •   Admission test with a passing grade for international students (oral interviews will only be
       conducted if score between 60 and 69%)
   •   Admission test is only required for students who have not completed their last two years of high
       school in countries where English is an official language.
   •   Completed application form to the College.
   •   Proof of medical insurance.
   •   Paid non-refundable enrolment and registration fee.
   •   Signed registration agreement form.

       In lieu of our admissions test, students may submit test scores from the following:
   •  TOEFL (paper based): 537
   •  TOEFL (IBT): 75
   •  IELTS: 6
   •  LPI Level 4 with essay 25
   •  TOEIC: 700
   •  Or has successfully reached the Upper Intermediate Level at SELC English Language
      Centre.
(Program admission requirements may not be waived by the student or the institution.)

   Business Communications 100 – Co-op & Business Communications 110 – No Co-op:

   •   Applicants must be 19 years of age or older.
   •   Proof of Canadian citizenship or permanent residents for domestic students.
   •   Completion of high school and/or commencement of post-secondary studies.
   •   400 hours of work experience (with proof of employment) OR, an admission test and oral
       interview with a passing score.
   •   Admission test with a passing grade for international students (oral interviews will only be
       conducted if score between 60 and 69%)
   •   Admission test is only required for students who have not completed their last two years of high
       school in countries where English is an official language.
   •   Completed application form to the College.
   •   Proof of medical insurance.
   •   Paid non-refundable enrolment and registration fee.
   •   Signed registration agreement form.

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Revised: September 28, 2018
In lieu of our admissions test, students may submit test scores from the following:
   • TOEFL (paper based): 537
   • TOEFL (IBT): 75
   • IELTS: 6
   • LPI Level 4 with essay 25
   • TOEIC: 700
(Program admission requirements may not be waived by the student or the institution.)

Introduction to Communications 101:
   •   Applicants must be 19 years of age or older.
   •   Proof of Canadian citizenship or permanent residents for domestic students.
   •   Completion of high school and/or commencement of post-secondary studies.
   •   400 hours of work experience (with proof of employment) OR, an admission test and oral
       interview with a passing score.
   •   Admission test with a passing grade for international students (oral interviews will only be
       conducted if score between 60 and 69%)
   •   Admission test is only required for students who have not completed their last two years of high
       school in countries where English is an official language.
   •   Completed application form to the College.
   •   Proof of medical insurance.
   •   Paid non-refundable enrolment and registration fee.
   •   Signed registration agreement form.
        In lieu of our admissions test, students may submit test scores from the following:
   • TOEFL (paper based): 450
   • TOEFL (IBT): 50
   • IELTS: 5
   • TOEIC: 550
(Program admission requirements may not be waived by the student or the institution.)

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Program Outline:
               Business Foundations 100
Brief Program                 The Business Foundations 100 program emphasizes the long-standing
Description                   principle of “Doing the Basics Best.” This program focuses on cutting-
                              edge firsts, up-to-date issues that shape today’s business world, and
                              creative pedagogy that helps students to build a solid foundation of
                              business knowledge. The Business Foundation 100 program will utilize
                              daily in-class lectures accompanied by PowerPoint (PPT) presentations, in-
                              class case studies, professional business presentations, quizzes and final
                              module exams.
                              After 12 weeks of full time courses, students will proceed to fulfill their
                              Co-Op Placement component (12 weeks) of the program.

Career Opportunities          Upon completion of the entire course, students may be able to and not
                              limited to obtaining a job in:

                                  •   Assistant Researcher
                                  •   Pollster/Market Researcher
                                  •   Retail Assistant
                                  •   Sales Person
                                  •   Administration Assistant or Receptionist
                                  •   Data Entry Clerks
                                  •   Sales/Marking Assistant
                                  •   Call Centre Representatives
                                  •   Accounting Clerks/Assistants
                                  •   Human Resources Assistants
                                  •   Event Staff
                              and more across a wide range of industries in Canada

Other Materials               Students can access online My BIZLAB resources from the computer lab.
                              Extensive use of Social Media; such as youtube.ca and Facebook. Students
                              are required to have a binder as well as a calculator.

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Revised: September 28, 2018
Program Duration              672 hours, 3 months in-class instruction (336 hours) with 3 months Co-op
                              Placement (336 hours). Students must complete classes before work
                              experience. For work experience, students are responsible to cover the
                              costs associated with accommodation/transport/etc.

Attendance                    Students will maintain a minimum of 80% attendance.
Expectations

Dress Expectations (if        Professional Dress for all business presentations
applicable)

Graduation                    Students must achieve a minimum of 70% and successfully complete their
Requirements                  Work Experience. Students must also maintain a minimum of 80%
                              attendance throughout the duration of the program and are expected to
                              complete all exams, quizzes and assignments, as well as participate in all
                              discussions and activities.
                              Students must complete the assigned co-op report to be submitted one-
                              week after the completion of their co-op placement and achieve a
                              Satisfactory Grade (S) in order to receive their formal certificate.

                       Program Outline:
               Business Foundations 200
Brief Program         The Business Foundations 200 program combines all the dynamics of
Description           Business Foundation 100 which emphasizes the long-standing principle of
                      “Doing the Basics Best.” The business component focuses on cutting-edge
                      firsts, up-to-date issues that shape today’s business world, and creative
                      pedagogy that helps students to build a solid foundation of business
                      knowledge. The communication component incorporates excellence in
                      business communication with the most current strategies and practices used
                      in today’s workplace. It includes an emphasis on business writing,
                      specifically in social media and technology platforms. As a result, the
                      Business Foundations 200 program will promote active learning and
                      stimulate critical thinking.

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Revised: September 28, 2018
These components work together to provide a seamless coverage of vital
                      knowledge, helping students to understand the concepts behind effective
                      communications while they develop and refine their skills to meet employer
                      expectation in business today.

                      The Business Foundation 200 program will utilize daily in-class lectures
                      accompanied by PowerPoint (PPT) presentations, in-class exercises, case
                      studies, student business presentations, quizzes and final module exams.

Career                Upon completion of the entire course, students may be able to and not
Opportunities         limited to obtaining a job in:

                          •   Shift Supervisors
                          •   Manager Trainees
                          •   Account Representatives
                          •   Office Supervisors
                          •   Assistant Managers
                          •   Administration Supervisors
                          •   Event Planner/Coordinator
                          •   Assistant Sales Manager
                      and more across a wide range of industries in Canada.
Equipment             Students can access online My BIZLAB resources from the computer lab.
required for          Students are required to have a binder as well as a calculator.
this Program

Other Materials       Students can access online My BIZLAB resources from the computer lab.
                      Extensive use of Social Media; such as youtube.ca and Facebook.

Program               1,344 hours, 6 months of classes (672 hours) followed by 6 months of Work
Duration              Experience (672 hours). Students must complete all classes before work
                      experience. For work experience, students are responsible to cover the costs
                      associated with accommodation/transport/etc.

ATTENDANCE                    Students will maintain a minimum of 80% attendance.
EXPECTATION

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Revised: September 28, 2018
DRESS EXPECTATIONS (If        Professional Dress for all business presentations
applicable)

GRADUATION                    Students must achieve a minimum of 70% and successfully
REQUIREMENTS                  complete their Work Experience. Students must also maintain a
                              minimum of 80% attendance throughout the duration of the
                              program and are expected to complete all exams, quizzes and
                              assignments, as well as participate in all discussions and
                              activities. Students must complete the assigned co-op report to be
                              submitted one-week after the completion of their co-op placement
                              and achieve a Satisfactory Grade (S) in order to receive their
                              formal certificate.

                       Program Outline:
Introduction to Communications 101
Brief Program         A concise, practical guide to Business Communication will offer a direct,
Description           concrete approach and an opportunity for hands-on application of effective
                      writing strategies. The program will focus on writing samples, interactive
                      document makeover exercises, and videos of real-life workplace
                      communication.
                      This program will help students build confidence and competence to speak
                      in public, create and give professional oral presentation with current
                      technology. Finally students will be able to handle a job interview, and run
                      business meetings.
                      Topics include advice on writing, including letters, memos, reports and
                      specific strategies for attacking common business-writing problems. The
                      practical approach covers tips for collaboration and teamwork and contains
                      explanations and exercises to provide students with the tools to become
                      effective communicators.
                      The Introduction to Communications 101 program will utilized daily in-
                      class lectures accompanied by PowerPoint (PPT) presentations, in-class
                      exercises, case studies, students professional presentations and chapter
                      exams.

                                                8
Revised: September 28, 2018
Career                Potential career options are but not limited to, upon completion of the
Opportunities         Introductions to Communications 101 program:
                          •   Customer Service
                          •   Retail
                          •   Unpaid Internship
                          •   Entry level positions
                      and more across a wide range of industries in Canada
Equipment             Students can access online Mycanadianbuscomm Lab resources from the
required for          computer lab. Students are required to have a binder as well as a calculator.
this Program

Other Materials       Students can access online Mycanadianbuscomm Lab resources from the
                      computer lab. Extensive use of Social Media; such as youtube.ca and
                      Facebook.

Program               120 hours, 6 weeks of classes.
Duration

ATTENDANCE                    Students will maintain a minimum of 80% attendance.
EXPECTATION

DRESS EXPECTATIONS (If        Professional Dress for all business presentations
applicable)

GRADUATION                    Students must achieve a minimum of 70%. Students must also
REQUIREMENTS                  maintain a minimum of 80% attendance throughout the duration
                              of the program and are expected to complete all chapter exams
                              and assignments, as well as participate in all discussions and
                              activities. Students must achieve a Satisfactory Grade (S) in order
                              to receive their formal certificate.

                                                9
Revised: September 28, 2018
Program Outline:
 Business Communications 100 – co-op

Brief Program         The Business Communications 100 incorporates excellence in business
Description           communications with the most current strategies and practices used in
                      today’s workplace. It includes an emphasis on business writing, specifically
                      in social media and technology platforms. As a result, the Business
                      Communications 100 program will promote active learning and stimulate
                      critical thinking.

                      These components work together to provide a seamless coverage of vital
                      knowledge, helping students to understand the concepts behind effective
                      communications while they develop and refine their skills to meet employer
                      expectations in business today.
                      The Business Communications 100 program will utilize daily in-class
                      lectures accompanied by PowerPoint (PPT) presentations, in-class
                      exercises, case studies, student business presentations, quizzes and final
                      module exams.
Career                Upon completion of the entire course, students may be able to and not
Opportunities         limited to obtaining a job in:

                          •   Assistant Researcher
                          •   Pollster/Market Researcher
                          •   Retail Assistant
                          •   Sales Person
                          •   Administration Assistant or Receptionist
                          •   Data Entry Clerks
                          •   Sales/Marketing Assistants
                          •   Human Resources Assistants
                          •   Event Staff
                      and more across a wide range of industries in Canada

                                                10
Revised: September 28, 2018
Equipment             Students can access online My COMMLAB resources from the computer
required for          lab. Students are required to have a binder as well as a calculator.
this Program

Other Materials       Students can access online My COMMLAB resources from the computer
                      lab. Extensive use of Social Media; such as youtube.ca and Facebook.

Program               3 months of classes (336 hours) followed by 3 months of Work Experience
Duration              (336 hours). Students must complete all classes before work experience.
                      For work experience, students are responsible to cover the costs associated
                      with accommodation/transport/etc.

ATTENDANCE                    Students will maintain a minimum of 80% attendance.
EXPECTATION

DRESS EXPECTATIONS (If        Professional Dress for all Business Presentations
applicable)

GRADUATION                    Students must achieve a minimum of 70% and successfully
REQUIREMENTS                  complete their Work Experience. Students must also maintain a
                              minimum of 80% attendance throughout the duration of the
                              program and are expected to complete all exams, quizzes and
                              assignments, as well as participate in all discussions and
                              activities. Students must complete the assigned co-op report to be
                              submitted one-week after the completion of their co-op placement
                              and achieve a Satisfactory Grade (S) in order to receive their
                              formal certificate.

                                               11
Revised: September 28, 2018
Program Outline:
 Business Communications 110 – No co-op
Brief Program          The Business Communications 110 incorporates excellence in business
Description            communications with the most current strategies and practices used in today’s
                       workplace. It includes an emphasis on business writing, specifically in social
                       media and technology platforms. As a result, the Business Communications
                       110 program will promote active learning and stimulate critical thinking.
                       These components work together to provide a seamless coverage of vital
                       knowledge, helping students to understand the concepts behind effective
                       communications while they develop and refine their skills to meet employer
                       expectations in business today.
                       The Business Communications 110 program will utilize daily in-class lectures
                       accompanied by PowerPoint (PPT) presentations, in-class exercises, case
                       studies, student business presentations, quizzes and final module exams.
Career                 Upon completion of the entire course, students may be able to and not limited
Opportunities          to obtaining a job in:

                           •   Assistant Researcher
                           •   Pollster/Market Researcher
                           •   Retail Assistant
                           •   Sales Person
                           •   Administration Assistant or Receptionist
                           •   Data Entry Clerks
                           •   Sales/Marketing Assistants
                           •   Human Resources Assistants
                           •   Event Staff and more across a wide range of industries in Canada

Equipment              Students can access online My COMMLAB resources from the computer lab.
required for this      Students are required to have a binder as well as a calculator.
Program

                                               12
Revised: September 28, 2018
Other Materials        Students can access online My COMMLAB resources from the computer lab.
                       Extensive use of Social Media; such as youtube.ca and Facebook.

Program                3 months of classes (336 hours).
Duration

ATTENDANCE                    Students will maintain a minimum of 80% attendance.
EXPECTATION

DRESS EXPECTATIONS (If        Professional Dress for all business presentations
applicable)

GRADUATION                    Students must achieve a minimum of 70%. Students must also
REQUIREMENTS                  maintain a minimum of 80% attendance throughout the duration
                              of the program and are expected to complete all exams, quizzes
                              and assignments, as well as participate in all discussions and
                              activities.

                                               13
Revised: September 28, 2018
School Policies
In order to ensure transparency and consistency in the relationship between SELC Career College and our
students, please familiarize yourself with the policies below. These policies guide our interactions with
our students and likewise let students know what our expectations of them are. You are always welcome
to speak with the Student Services Coordinator for clarification on any policy you are unsure of.

                                SELC Career College
                  Admission Policy and Procedures
Purpose:
To ensure applicants who are accepted into SELC Career College Business Programs have the best
chances to succeed in their studies.
Policy:
We admit qualified students without discrimination with regard to race, color, creed, national or ethnic
origin, marital status, sexual preference, age, religion. Applicants should meet program prerequisites and
have sufficient financial support for his/her study in Canada.
Before entering into any kind of an agreement with SELC Career College, students are provided a copy of
our current Student Manual for their review, which will include the following policies:
          I.      Tuition and Refund Policy
          II.     Dispute Resolution/Grade Appeal Policy
          III.    Dismissal Policy
          IV.     Admissions Policy
          V.      Withdrawal Policy
          VI.     Attendance Policy
          VII.    Program Outline
          VIII.   Work Experience Policy
          IX.     Language Proficiency Assessment Policy
          X.      Credit Transfer Policy
Procedures/Steps:
          1. All applicants participate in a comprehensive admissions procedure to determine their
          likelihood of being successful in the program of choice.

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Revised: September 28, 2018
2. Inquiries are referred to who communicates with the candidates. A thorough assessment is
       done through this process and students are provided a copy of the Student Manual, which
       includes all policies as required by PTIB.
       3. Evidence of Admission Requirements is confirmed by Senior Educational Administrator.
       4. After receiving evidence that the prospective student meets all of the admission criteria, the
       Marketing Team prepares a Letter of Acceptance and Letter of Support. These are forwarded to
       the student for review.
       5. The Marketing Team prepares the Student Enrolment Contract.
Procedures/Steps:
       6. The Senior Educational Administrator and the student review the contract and the policies that
       will affect the student during his/her completion of the program of study.
       7. If necessary, the prospective student meets with Accounting to discuss and agree upon
       financial arrangements for payment of tuition and other fees.
       8. If the prospective student understands their rights and responsibilities, they then sign the
       contract. A copy of the signed contract is provided to the student and the original is placed in the
       student file.

                             Postponement Policy

Please note that CIC regulations have established new study permit conditions requiring all
students to enrol in and actively pursue a course or program of study after arrival in Canada.

If a student would like to postpone their program they must notify the school in writing at least
14 days prior to the original starting date.

Acceptable reasons to postpone a program are as follows:

   1. Sickness or family emergency with valid documentation for either situation (example:
      doctor’s certificate, etc.).
   2. Visa delay with a copy of the confirmation of the application from CIC.
If the student does not have any proof as to why they would like to postpone their studies at
SELC Career College an administration fee of $150.00 will apply. Students are only able to
postpone once; however, the institution will make the decision as to whether the postponement
will be granted.
If the student does not come for their new start date of the program or requests an additional
postponement without a valid reason, SELC Career College reserves the right to cancel the
program that the student is enrolled in and will immediately report them to CIC Immigration.
Please note, deferrals are not automatic and the institution will make the decision as to whether
the postponement will be granted.
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Revised: September 28, 2018
Attendance Policy

SELC Career College recognizes that good attendance is directly related to student success in completing
a program of study. The policy applies to all students who are currently enrolled or are enrolled at any
future time. Students registered for full-time study are scheduled to attend classes for twenty-eight hours
each week.
Students are expected to attend all classes as scheduled. Students who will be absent must contact the
school either by telephone at 604-488-0780 or by email at admin@selccareercollege.ca before the time
that they are scheduled to start class. The student is responsible for completing all assignments missed
during the absence. Minimum acceptable attendance is 80%.
Please note:
        1. The Student Services Coordinator issues a warning letter to any student who has been absent
        for 10% of scheduled classes.
        2. The Student Services Coordinator meets with students who have been absent for 15% of
        scheduled classes and places student on probation.
        3. The Student Services Coordinator meets with students who have been absent for 20% of
        scheduled classes and dismisses him/her from study.
        4. The Student Services Coordinator sends a dismissal letter via Canada Post or email to any
        student who has been absent for 5 consecutive scheduled school days without contacting the
        school.
Students having difficulty meeting these attendance requirements should contact their Instructor.

               Leave of Absence / Vacation Policy

*All students must request a leave of absence in writing (using our Vacation Request Form) at least 6
weeks in advance. Approval will depend on the student’s current standing such as: attendance and grade
(minimum 85%), academic performance, length of enrollments etc.
        •Maximum of 1-week vacation may be granted to the student. Vacations may only be taken
        between the study and co-op part of the program.
        •Vacations will not be approved during student’s study portion of the program. (1 or 2 days may
        be considered with instructor approval)
        •Requests for a leave of absence due to personal or family health related issues must be supported
        by a medical certificate (i.e., doctor’s note). Without proper justification and supporting
        documents, these requests will not be considered.

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Revised: September 28, 2018
Code of Conduct and Dismissal Policy

SELC Career College expects students to meet and adhere to a code of conduct while completing a
program of study. The list below outlines the code of conduct that all students are expected to follow.
This list is not exhaustive and students should request clarification from the Student Services Coordinator
if they have any questions.
“Student” is defined as including prospective students as well as those currently registered or enrolled in
any SELC Career College programs or activity. The Code of Conduct students are expected to follow
includes:

             •   Attend school in accordance with the Attendance Policy.
             •   Treat all students and staff with respect.
             •   Refrain from any disruptive or offensive classroom behavior. This includes any jokes or
                 comments that refer in a degrading manner to race, ethnicity, sexuality or religious
                 orientation.
             •   Dress according to the school’s dress code as outlined in the Student Handbook.
             •   Refrain from cheating or plagiarism in completing class assignments.
             •   Treat school property with respect.
             •   Refrain from bringing weapons of any kind (i.e. knives, guns) to school.
             •   Complete all assignments and examinations on the scheduled completion dates.
             •   Refrain from bringing any alcohol or any prohibited mood altering substances to the
                 school.
             •   Any other conduct which is determined to be detrimental or damaging to the other
                 students, staff members or the school.
Any of the following, if substantiated, will result in immediate dismissal without a warning letter or
probationary period:

    •   Sexual assault.
    •   Physical assault or other violent acts committed on or off campus against any student.
    •   Verbal abuse or threats.
    •   Vandalism of school property.
    •   Theft.
Students who do not meet the expected code of conduct will be subject to the procedures outlined below
which may include immediate dismissal from the school depending on the severity of the misconduct.
Concerns related to a student’s conduct shall be referred to the Student Services Coordinator to process in
accordance with this Policy.
Procedure:
    1. All concerns relating to student misconduct shall be directed to the Student Services Coordinator.
       Concerns may be brought by staff, students or the public.
    2. The Student Services Coordinator will arrange to meet with the student to discuss the concern(s)
       within 5 school days of receiving the complaint. If the alleged conduct is of such a serious nature

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that an immediate dismissal may be warranted the Student Services Coordinator will meet with
         the student as soon as practicable.
   3.    Following the meeting with the student, the Student Services Coordinator will conduct whatever
         further enquiry or investigation is necessary to determine whether the concerns are substantiated.
   4.    Any necessary inquiries or investigations shall be completed within 5 school days of the initial
         meeting with the student.
   5.    The Student Services Coordinator will meet with the student and do one of the following:
   a)    Determine that the concern(s) were not substantiated;
   b)    Determine that the concern(s) were substantiated, in whole or in part, and either:
             i.   Give the student a warning setting out the consequences of further misconduct;
            ii.   Set a probationary period with appropriate conditions; or
           iii.   Recommend that the student be dismissed from the Institution.
   6.    The Student Services Coordinator will prepare a written summary of the determination. A copy
         shall be given to the student, a copy will be placed in the school’s Student File, and the original
         will be placed in the student file.
   7.    If the student is issued a warning or placed on probation, the Student Services Coordinator and
         the student both sign the written warning or probationary conditions and the student is given a
         copy. The original document is placed in the student’s file.
   8.    If the recommendation is to dismiss the student, the Student Services Coordinator of the school
         will meet with the student to dismiss him/her from study at the school. The Student Services
         Coordinator of the school will deliver to the student a letter of dismissal and a calculation of
         refund due or tuition owing, depending on the status of the student’s financial account with the
         school.
   9.    If a refund is due to the student, the head of school will ensure that a cheque is forwarded to the
         student within 30 days of the dismissal.
   10.   If the student owes tuition or other fees to the school, the head of the school will undertake the
         collection of the amount owing.

                        Bullying and Abuse Policy

SELC Career College has an ongoing commitment to guide students’ behavior towards appropriate and
acceptable social outcomes. The school has a zero tolerance on bullying and abuse.
Definition of Bullying: “Bullying” is defined as any unsought attention which results in physical,
emotional or moral discomfort of any kind. Bullying is repeatedly and persistently ‘hurting’ someone
over time.
Bullying can be in many forms. We consider the following behavior to be bullying:
Type                   Repeated Examples of:
Physical                   •   Hitting, kicking, punching
                           •   Pushing, shoving, spitting
                           •   Making rude gestures
                           •   Taking or damaging something which belongs to someone else
                           •   Pressuring others to hand over food, money or something which belongs

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to them
                           •    Coercing someone to do something they do not want to
                           •    General physical harassment
Verbal                     •    Name calling
                           •    Teasing
                           •    Threatening
                           •    Making fun of someone because of their appearance, physical
                                characteristics or cultural background
                           •    Making fun of someone’s actions
                           •    General verbal harassment
Social                     •    Excluding others from the game or group
                           •    Spreading untrue stories about others
                           •    Hiding or damaging property
Cyber                      •    Abusive texts and emails
                           •    Hurtful messages, images or videos
                           •    Imitating others online to set them up
                           •    Excluding others online
                           •    Nasty online gossip and chat
Indirect                   •    Standing by – a bystander

Anti-Bully Strategies

    •    Discuss and display our Talk, Walk, Ask, Tell strategy.
    •    Openly talk about bullying – what it is, how it affects us and what we can do about it.
    •    Teach our students skills, which will build their resilience and self-esteem and empower them to
         take the responsibility for themselves – and give them the opportunity to practice these skills; the
         skills include the ability to communicate, be assertive, negotiate compromise and develop respect
         and empathy.
    •    Use external programs to support the School’s policy (eg. Pink Shirt Day, Training for staff
         members from WCB).
    •    Support all students, and parents involved in any ‘bullying’ incidents and investigations with
         subsequent affirmation strategies.
Responsibilities of Students

    •    To report if they are being bullied or if they see someone being bullied
    •    To help someone who is being bullied – be an active bystander
    •    To not bully others
    •    To develop resilience
If it happens to me:

    •    TALK – say ‘No!, Stop!, I don’t want you to do that!’
    •    WALK – If they persist in annoying or provoking you walk away and ignore them
    •    ASK – If they still persist, face them and ASK them in a strong voice, “Why are you doing this? I
         do not like that. Leave me alone!”
    •    TELL – If they continue, walk away and TELL the first staff member you see. That adult will
         then assist you
    •    Do not retaliate with physical or verbal abuse;
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•   Feel confident that an incident can be resolved;
    •   Talk it over openly with your parents and teachers, they can help you make a decision;
    •   Write a description of the events and give it to a staff member.
If it happens to someone else:

    •   Tell the person to stop bullying;
    •   Be a friend to the person being bullied;
    •   Encourage them to inform someone;
    •   Seek help. You can decide to do something about it;
    •   Write a description of the event and give it to a staff member;
    •   Talk it over with your teacher.
Responsibilities of Staff:

    •   To model appropriate behavior at all times
    •   To deal with all reported and observed incidents of bullying
    •   To ensure that students are supervised at all times
    •   To report incidents of bullying that occurs in the classroom
    •   To continue to tell students to be assertive, to be able to negotiate and to compromise
    •   To adopt positive classroom management strategies
Responding to Reported Incidences of Bullying:
When bullying incident is reported or observed on school property, SELC will use the following
sanctions:

    •   Talk to the students involved about the incident and remind them that such behavior in not
        acceptable. Comfort the victim and point out how he/she feels
    •   Inform guardian of incident
    •   Warn the bully of the consequences of further incidences
    •   Inform appropriate staff of the incident
    •   Keep a record of the incident in the student file
    •   If the bully continues, the Student Services Coordinator and Senior Educational Administrator
        will speak to the student further. Non-compliance by the student after intensive support may
        result in more serious consequences.

                        Health and Safety Policy

SELC Career College is committed to providing a healthy and safe working and learning environment for
all employees and students. The policy applies to all SELC Career College employees and students.

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Procedure for Fire Safety:
   1. The Director of Operations ensures that adequate fire suppression equipment is available as
      needed throughout the campus and that all fire suppression equipment is inspected by a qualified
      inspector at least annually.
   2. The Director of Operations ensures that all employees receive training in the operation of the fire
      suppression equipment and in the school fire evacuation procedures.
   3. The designated institution safety officer is responsible for preparing and posting emergency exit
      instructions route maps in each classroom at the campus with the exit from that room specifically
      noted in a colored highlight.
   4. In the event of a fire emergency, the Office Administrator will dial 911 and advise the fire
      department of the location of the school. They will provide details of the type of fire (if known)
      and the location of the fire within the campus.
   5. The Director of Operations or Receptionist will advise all employees to evacuate the campus.
   6. Instructors will escort their students to the start of Cambie Street ensuring that he or she takes the
      class list with them. At the start of Cambie Street, instructors will check the students present
      against the list of students in attendance that day and will immediately advise the Receptionist if
      anyone is missing.
   7. The Director of Operations or Receptionist will act as a liaison between fire officials and
      students/employees during the emergency. If necessary, the Director of Operations will authorize
      school closure.
   8. No student or employee will re-enter the campus until the fire officials have authorized re-entry.
Procedure for Earthquake Safety:
   1. The Director of Operations ensures that adequate precautions are taken throughout the campus to
      ensure that injury due to falling or unstable items during an earthquake is limited. This may
      include securing file cabinets to walls and providing lipped shelving for books or binders that are
      located at or above head-level.
   2. The Director of Operations ensures that all employees receive training in the school earthquake
      evacuation procedures.
   3. The designated institution safety officer is responsible for preparing and posting emergency
      instructions and exit route maps in each classroom at the campus with the exit from that room
      specifically noted in a colored highlight.
   4. In the event of an earthquake emergency, all staff and students will take cover and remain under
      cover until the shaking stops.
   5. When it is deemed safe to do so, the Director of Operations or Receptionist will advise all
      employees to evacuate the campus.
   6. Instructors will escort their students to the start of Cambie Street ensuring that he or she takes the
      class list with them. At the start of Cambie Street, instructors will check the students present
      against the list of students in attendance that day and will immediately advise the Front Desk
      Administrator if anyone is missing.
   7. The Director of Operations or Receptionist will act as a liaison between rescue officials and
      students/employees during the emergency. If necessary, the Director of Operations will authorize
      school closure.
   8. No student or employee will re-enter the campus until the rescue officials have authorized re-
      entry.

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WORK EXPERIENCE Policy - Co-op Placement

   1. SELC Career College provides guidance and relevant assistance to students with co-op
      placements in Canada as part of their studies during co-op semesters that will alternate with
      academic semesters (the co-op semester will not exceed 50% of the total program hours).
   2. SELC Career College ensures that co-op placements provide an opportunity for its students to
      enhance the skills learned throughout their program of study.
   3. SELC Career College will ensure that co-op placements for its students are with employers who
      are committed to introducing students to work related to their field of study.
   4. SELC Career College works with co-op host companies to evaluate the student’s performance
      during their co-op placement.

Procedure:
   1. Co-op placements are sought through networking and direct contact with school staff, the
      Placement Agency and/or by the student themselves. *All co-op placements must be paid.
   2. When a possible co-op host company is identified, the Co-op Placement Officer or Placement
      Agency contacts the potential host to assess the commitment and ability of the company to
      enhance the student’s workplace skills. The Co-op Placement Officer or Placement Agency
      explains the school’s expectations with respect to joint evaluation of student performance (SELC
      Career College Co-op Site Inspection Form).
   3. If the co-op host company is approved to accept co-op students, the host’s name and contact
      information are entered on the school’s list of co-op host companies.
   4. Before the student’s co-op start date, the Co-op Placement Officer or Placement Agency contacts
      co-op host companies to discuss a possible placement and training plan. Interviews are arranged
      by the Placement Agency or the students themselves.
   5. If the student is successful at the interview, either the Co-op Placement Officer or Placement
      Agency will prepare the Student Co-op Placement Agreement Form and Co-op Placement
      Agreement and Training Plan form. Either the Co-op Placement Officer or Placement Agency
      Co-op Placement Officer meets with the student to sign these documents. The student then has
      their co-op host company sign the Co-op Placement Agreement and Training Plan form, returns it
      to the Co-op Placement Officer or Placement Agency and copies of the documents given to the
      student and placed in the student’s file. The Co-op Placement Officer also advises the student’s
      instructor of the placement dates.
   6. The Co-op Placement Officer and/or Placement Agency notes the placement dates and plans a
      contact schedule which should be done through phone calls to the co-op host company with a
      minimum of one site visit within the period of the placement. However, if the student obtains a
      co-op placement outside of Vancouver, phone calls will be considered an acceptable form of
      evaluation. If the student is placed outside of British Columbia, the co-op host company should
      also submit periodical reports of the student’s progress.
   7. At the end of the co-op period, the Co-op Placement Officer or Placement Agency contacts with
      the co-op host company to conduct an assessment of the student’s performance throughout the co-
      op placement (SELC Career College Co-op Placement Host Evaluation form). Conference calls
      may be considered acceptable as well. The assessment is designed to include the student’s
      performance at the work site related to skills learned throughout the program of study. The
      completed assessment is signed by the Co-op Placement Officer and the student’s supervisor

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from the co-op host company. A copy of the assessment is given to the co-op host company. The
       original assessment is placed in the student’s file.
    8. After completion of the co-op placement the student will complete the SELC Career College Co-
       op Student Feedback Evaluation form. The form is signed by the student and the Co-op
       Placement Officer. The original is placed in the student’s file and the copy is given to the student.
Student Responsibilities:

    •   Students must ensure that they provide the college with accurate and updated contact information,
        which includes a telephone number as well as current home and email addresses.
    •   Students must respond to a proposed interview within 24 hours of being notified of an
        opportunity.
    •   Students must follow the terms and conditions of the SELC Co-op Application Form.
    •   The Co-op Placement Officer or Placement Agency must be notified at least 24 hours in advance
        if a change in time or day is needed in order for the student to attend an interview.
    •   Students who fail to show up for an interview with a prospective co-op host company without any
        notification will be dismissed.
    •   Students must be suitably prepared for the interview; this includes both appropriate clothing as
        well as having conducted research on the related co-op host company and position.
    •   Students must ensure that the information that they provide to SELC Career College and to the
        prospective co-op host company is truthful and accurate; the college is not responsible for
        consequences such as job loss if the student has lied on an application or to a co-op host
        company.
    •   Students must confirm in writing that they accept a particular co-op placement; however, a verbal
        agreement will also be considered binding. This acceptance must be received within 24 hours of
        co-op placement being made.
    •   Students must honour the contract that they sign with the co-op host employer and must complete
        the contract dates as they have been agreed upon.
Exceptional Circumstances:
    a) In cases where a student is fired from their co-op placement, senior management will investigate
       the situation by speaking with both the co-op host company and the student. A report will be
       placed both in the student’s file and in a general file for co-op placement dismissals. If the
       student was rightfully fired, they will be dismissed from the program and they will receive a
       refund in accordance with PTIB bylaws.

        If the student was laid off or fired for questionable reasons, they will be permitted to remain in
        the program and the relationship between the co-op host company and SELC Career College will
        be reviewed.

    b) In cases where a student quits their co-op placement, senior management will follow up with the
       student as to why they made this decision. A report will be placed in the student’s file and a
       decision will be made regarding the validity of the student’s decision. The student will be
       dismissed from the program for breach of contract if the decision to leave the job is specious. A
       refund will be made in accordance with PTIB bylaws in this case. If the student’s decision is
       deemed to be valid, the student will continue with their studies and be assisted in finding another

                                                    23
Revised: September 28, 2018
co-op placement. Given the ongoing evaluations and monitoring done by the Co-op Placement
        Officer, Placement Agency and co-op host company, however, a student who is dissatisfied with
        their position would already have spoken to management at SELC Career College and every
        effort will have been made to rectify the situation before a student makes the decision to quit.

    c) In case a student is having difficulties finding a co-op placement, SELC Career College will
       coach and provide resources through resumé building and interviewing skills. SELC Career
       College will provide students with extra guidance to assist with a co-op placement.

                    Policy for repeating Modules

Should a student not pass a module he/she will need to repeat and pay a pro-rated rate for the module if
the student wishes to successfully graduate from the program.
Reasons for repeating a module may be one of the following:

    •   Failure to complete one or more elements of the module (attendance, assignments, quizzes,
        presentations, exams or similar).
    •   Failure to pass one or more elements of the module (attendance, assignments, quizzes,
        presentations, exams or similar).

Program Module Exam Rewrites

Students in the Business program who do not successfully pass their module final exam will be required
to take a rewrite exam for that module of study. There is no charge for this first rewrite. However, if
students fail the first rewrite, they are required to attempt a second rewrite and must pay a fee of $100.00.
If required, a third subsequent rewrite will cost students $150. Therefore, students have a maximum of
three chances to rewrite the exams. Please see the fees listed below for rewrite exams.

                                Business Program - Rewrite Exam Fees

                              1st Rewrite                            Free

                              2nd Rewrite                           $100.00
                              3rd Rewrite                           $150.00

Rewrites will take place on a scheduled day (3:00pm – 5:00pm),

If a student rewrites for the 3rd time and fails, the student will be required to retake and complete the
module before their co-op starts.

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