Shaping the Future of Global Business - Carlson School of ...

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Shaping the Future of Global Business - Carlson School of ...
Shaping the Future
of Global Business
Shaping the Future of Global Business - Carlson School of ...
OU R M ISSION

                                                                                                   To lead global management education
                                                                                                   through transformative experiences and
                                                                                                   cross-sectoral collaboration that inspire and
                                                                                                   develop future leaders.

                                                                                                   OU R VISION

Contents                                                                                           To shape the future of business by advancing
                                                                                                   excellence in global management education.

    1   Our Mission, Vision, and Strategic Priorities

  2-3   Welcome from Leadership
                                                                                                   OU R STR ATEG IC P R IOR ITIE S
 4-11   Developing Globally Mindful Leaders

12-17   Grounded in Research and Innovation
                                                                                                   To achieve our mission, the Carlson Global
                                                                                                   Institute has established a set of strategic
18-24   Supported by a Robust Network of Key Partners
                                                                                                   priorities. In collaboration with faculty, staff,
                                                                                                   and other stakeholders, we will:
                                                                                                      ADVAN C E the international business knowledge and intercultural competence of
                                                                                                      students through transformative and experiential education opportunities

                                                                                                      Su p p or t Carlson School students to help them fully realize their international
                                                                                                      experiences through curricular and co-­curricular innovations and scholarships

                                                                                                      D r ive continuous improvement, impact assessment, and advancements in the
                                                                                                      field of global management education through evaluation and research
                                                                              EDITOR'S NOTE:
                                    Due to limited travel in the 2020 - 2021 academic year, this      L eve r age University resources to foster a dynamic and reciprocal network of
                                     issue includes photos from previous years, with permission.      global business leaders and institutions in Minnesota and beyond
                                                                                                                                                                                           1
Shaping the Future of Global Business - Carlson School of ...
In this unusual year, we open with
    a conversation instead of a letter.
                                                                                                                                    “
                                                                                                                             Never have our
                                                                                                                           global connections
    Conversations have been at the                                                                                         been so clear as in
                                                                                                                              the past year.
    heart of our work every day.
    Sri Zaheer                                            in Guangzhou, a remarkable success story with
                                                          a huge network of alumni that strengthen the
    Dean of the Carlson School of Management              Carlson School. Our relatively new Global
    Elmer L. Andersen Chair in Global Corporate           Doctor of Business Administration in Beijing is an
    Social Responsibility                                 innovation on many levels, building the profession

    Hello friends,
                                                          and developing our faculty in truly exciting ways.
                                                          In addition, among our newest alumni are 29

                                                                                                                                                       “
    Never have our global connections been so             graduates who hail from our Medical Industry
    clear as in the past year. From the pandemic to a     MBA in Shanghai. Its inaugural cohort included
    renewed worldwide drive for diversity, equity, and    the highest percentage of women of any previous
                                                          MBA program at the Carlson School.
    inclusion sparked by a tragedy in our own city, the
    work of the Carlson School has been impacted
                                                                                                                                                  Innovation has
    in ways we scarcely imagined at the start. It is      Assistant Dean D’Angelo                                                                been a hallmark
    relationships, including our many international
    and intercultural relationships, that have allowed    Innovation has been a hallmark of the year on so                                        of the year on
    us to succeed.                                        many levels. The pivot from in-person to online
       The Carlson Global Institute has been an           classrooms, creating new courses for our students                                      so many levels.
    essential factor in the success of the past           to fulfill their International Experience, and
    year. Its partnerships across the school and          developing the new Carlson Global Index have
    University, in the community, and around the          taken creative thinking and commitment—most
    world are the key. Associate Dean for Global          of it worked out through conversations on Zoom.
    Initiatives Stephen Parente has risen to the          I am so proud of our faculty, our staff, and all of
    many challenges in international education while      our partners. But I am most grateful for their
    identifying opportunities for innovation. And with    open-hearted embrace of the Carlson School’s
    his expertise in health finance and the medical       anti-racism work and willingness to engage in
    industry, he has also played a role nationally and,   courageous conversations.

                                                                                                                       “
    indeed, internationally in addressing the global
    health crisis. Assistant Dean Anne D’Angelo has       Dean Zaheer
    led the CGI staff, faculty, and community partners
                                                          In the pages ahead, you will read about all this
    through a challenging year in which they have
    worked tirelessly toward the Carlson School’s         and more. Thank you for being a partner with CGI         Among our
    anti-racism work.                                     and the Carlson School at a time so critical to
                                                          the future of our community, our nation, and our
                                                                                                                  relationships
    Associate Dean Parente                                world. Please join the conversation with us.           that have been
    Among our relationships that have been so                                                                   so important this
    important this past year are those in China.
    That’s why I am pleased to celebrate the 20th                                                                 past year are
    anniversary of our China Executive MBA program
                                                                                                                 those in China.
2                                                                                                                                                                  3
Shaping the Future of Global Business - Carlson School of ...
Developing
Globally Mindful
    Leaders
Shaping the Future of Global Business - Carlson School of ...
The Pivot
                                                                                                                 Studying a pandemic in real time                     refreshing,” says Irby. “Especially for those on the
                                                                                                                                                                      verge of making life decisions, I can talk about the
                                                                                                                    In addition to supporting faculty in delivering   personal side of working internationally. I hope
                                                                                                                 their courses, CGI co-developed three                that new ways of working open doors for more
                                                                                                                 unique courses to meet the Carlson School’s          alumni to participate and give back remotely to
    With a shift to online classrooms, Carlson School                                                            International Experience requirement for             the Carlson School.”
    students learned through the pandemic                                                                        students who couldn’t travel abroad. One was a
                                                                                                                 course about the pandemic itself.                    Lessons to shape the future
                                                                                                                    Connie Wanberg, Professor and Industrial
                                                                                                                 Relations Faculty Excellence Chair, co-                 Wanberg learned a lot from teaching the
                                                                                                                 developed and taught COVID-19, Society, and          course. All that scheduling of guest presenters
                                                                                                                 the Workplace: A Global View, blending readings      had her on pins and needles. At the same time,
                                                                                                                 and discussions on Zoom with more than a dozen       she discovered new ways to use technology to
                                                                                                                 guest presenters, from local and international       design a good classroom experience.
                                                                                                                 companies to frontline workers in construction,         “The feedback I can give students is really
                                                                                                                 hospitality, healthcare, and schools. What           amazing,” says Wanberg. “I’ve learned a lot of
                                                                                                                 changed in their businesses and organizations?       new things about how to deliver a fun class
                                                                                                                 How did they react, and how has work changed?        online. I really appreciate how the students came
                                                                                                                    Ben Irby, chief marketing officer for Cereal      through.”
                                                                                                                 Partners Worldwide in Lausanne, Switzerland,            Wanberg and Lutter credit CGI for supporting
                                                                                                                 and CGI Advisory Council member, was happy           them and their students during a year of
                                                                                                                 to be a guest in Wanberg’s class. Formerly at        uncertainty, crushing workloads, and innovation.
                                                                                                                 General Mills, he has missed the opportunity to         “I can just see our students’ Zoom-tired faces,”
                                                                                                                 visit classes while abroad. This spring on Zoom,     says Lutter. “Zoom fatigue is real! I was so proud
    Picture international learning, and travel is part    present their results to the client—all online. And    Irby spoke to students about the uptick in cereal    of them because they were so engaged.”
    of it. But this year was different. With countries    everyone graduated on time.                            consumption during the pandemic and how his             They also agree that nothing can replace the
    all over the world shut down due to COVID-19,            Summer 2020 Lutter spent redesigning her            company focused first on safety for those who        global component of in-person travel and learning.
    travel was out.                                       fall course. Striving for Equity in International      make and supply the food, then on increasing            “I believe so strongly in the power of that global
       International learning is built into the Carlson   Business grew out of her passion for gender            production to keep it on grocery shelves. Later a    component,” says Lutter. “We made it work, but
    School’s curriculum. Leading into the 2021–22         equity and New Zealand, the first country in           student interviewed him for a paper in the class.    I can’t wait to see students’ faces light up when
    academic year, it became clear that change            the world to give women the right to vote. She            “I find discussions with students really          they’re learning on site again!”
    would be needed on an unprecedented scale for         created an expanded line-up of speakers that
    students to stay on track toward their degrees        included the Honorary Consul of Iceland, ranked
    and, for many, to graduate on time.                   first in the world for gender equity, and arranged
       A mighty pivot from in-person to online learning   engaging virtual events inspired by the original
    was required. Faculty and staff like Wendy Lutter     syllabus. With the former bedroom of her college-
    in the Marketing Department made it happen.           age daughter turned into a Zoom room, she found
       Lutter teaches the Global Business Practicum,      background photos related to topics for each
    a spring course offered in partnership with the       class. She also reached out to a former student
    SGH Warsaw School of Economics. It’s a unique         in New Zealand, sent home from Minnesota
    opportunity for Carlson MBA students to work          before the lockdown, and invited him to speak
    on cross-cultural teams with students at SGH to       to the class—which he did, along with his ‘mates,’

                                                                                                                        3                        55                     849                                 3
    address a business issue posed by a sponsoring        including a Maori guest who spoke about Maori
    company. When the lockdown occurred last year         culture and history.
    a week before departure, Lutter and her Polish           “That was one of the most successful
    counterpart transformed it on the fly.                connections culturally,” says Lutter. “We had very
       “Many of the students were relying on the          robust conversations, and the students—about
    course to graduate in May, so canceling didn’t        half men and half women—did a lot of case studies        New courses                Subject-matter              Student                    Virtual GLOBE
    seem like an option,” says Lutter. “Our sponsoring    and complex projects comparing aspects of             focusing on COVID              expert guest               advising                   student events
    company said, ‘This is how we’re having to meet       equity in the U.S. and another country.”              and global business              speakers               appointments
    with our clients too,’ so we decided to go for it.”      Course evaluations were outstanding, and
       Lutter and her students stayed home, but           registration for the next year filled early. This
    they still got to conduct in-depth interviews with    spring, Lutter again taught the Warsaw practicum
    Polish consumers, interact with experts, and          online successfully.

6                                                                                                                                                                                                                             7
Shaping the Future of Global Business - Carlson School of ...
“
                                                                                                                                                                       Minnesota’s Twin Cities campus to present their
                                                                                                                                                                       recommendations in person to faculty from all
                                                                                                                                                                       four programs, take classes, visit U.S. companies,
                                                                                                                We had to have what Dean                               and experience commencement together.
                                                                                                                Kidwell called a 'learning                                Student satisfaction was strong, and
                                                                                                                                                                       CHEMBA improved. For six consecutive years
                                                                                                                 community' mindset...                                 it was rated Best Leadership in Cooperative
                                                                                                                                                                       EMBA in China. It continues to be highly ranked
                                                                                                                We are learning together,                              in China and worldwide.

                                                                                                                    not just teaching.                                 A shared future
                                                                                                                               MAHMOOD ZAIDI                           The vision of Deans Kidwell and Shu for a
                                                                                                                                                                       program to serve the Asia–Pacific region has been
                                                                                                                   China was selected based on consultation with       realized. CHEMBA has enjoyed the support of
                                                                                                                the business community, faculty, and alumni, and       the business communities in China and the United
                                                                                                                factors including University ties dating to 1914 and   States, and graduates have been successfully
                                                                                                                a dynamic China Center. Serving on the China           meeting the needs for qualified managers and
                                                                                                                Center advisory council was Professor Mahmood          entrepreneurs in both the public and private
                                                                                                                Zaidi, then the Carlson School’s director of           sectors. Experienced entrepreneurs and
                                                                                                                international programs. In China, Zaidi applied his    executives from around the world are now alumni

    A Learning Community in
                                                                                                                experience from building the Warsaw program.           making a difference.
                                                                                                                   Established in 1888, Lingnan was recommended           Freeman Shen, EMBA ’03, is the founder,
                                                                                                                by a Carlson faculty member impressed by the           chairman, and CEO of WM Motor, an emerging
                                                                                                                strength of its alumni relations. And the Guangzhou    leader in electric vehicles in China. He was part

    the Asia–Pacific Region                                                                                     region was where the private sector reignited after
                                                                                                                China reopened to the West. In 1997, Dean Kidwell
                                                                                                                and Professor Zaidi met with Dean Yuan Shu to
                                                                                                                                                                       of the first CHEMBA cohort after completing
                                                                                                                                                                       a master’s in engineering in California. Shen
                                                                                                                                                                       excelled in Fortune 500 companies based in
                                                                                                                discuss a program and establish an agreement.          North America and Europe, including Fiat and
                                                                                                                   “David Kidwell and I shared the outlook in 2001     Volvo, before leaving a well-paying job to start
    The China Executive MBA program celebrates 20 years                                                         that the program would have students from, and         WM Motor in 2015.
                                                                                                                impact in, not only China but the Asia–Pacific            “Learning is lifelong,” says Shen. “[In CHEMBA,
    Guangzhou, China, is a modern port with ancient         programs in Minnesota and Vienna.                   region,” Dean Shu remembers. Offering the              I learned to] dare to step out of the comfort zone
    roots, once connecting the Silk Road to sea trade.        The program’s start was not easy or smooth.       program in English would make it widely accessible.    and challenge myself to catch up with changing
    Illuminating the Pearl River at the southeastern        Approvals took years. CHEMBA’s opening in              The Carlson School’s success with the Warsaw        socioeconomic needs.”
    coast, today it is among the world’s largest port       2001 occurred the week of the September 11          program became a crucial factor in gaining                Alumni give back in many ways. CHEMBA’s
    cities, a modern center of trade and transportation.    attacks, interrupting travel for Carlson School     approval from China’s Ministry of Education.           seventh class established the Mingling
       It’s also the home of the China Executive MBA        faculty. The SARS pandemic delayed graduation          As academic director of the new program, Zaidi      Education Fund devoted to building educational
    (CHEMBA) program, a partnership of Sun Yat-             of the first cohort by six months.                  assisted with recruitment. That included knocking      infrastructure in poor areas, such as donating a
    sen University’s Lingnan (University) College and         This year, CHEMBA celebrates 20 years and is      on the doors of American companies operating           primary school in Hunan in 2009. The Lingnan
    the Carlson School of Management. CHEMBA                going strong. COVID-19 failed to delay students’    in China, which had a stake in developing their        Foundation sponsors an annual full-day forum
    was among China’s first approved joint degree           progress. Graduates hold important positions in     talent. Soon the program filled. Faculty from each     as part of the Association of American Colleges
    programs with a foreign institution, and it continues   Fortune Global 500 companies and in all sectors     institution worked together to develop the courses.    and Universities annual meeting; Carlson School
    to draw top executives that become outstanding          and regions of China. They have also become            “We had to have what Dean Kidwell called a          Dean Sri Zaheer spoke on U.S.–China economic
    alumni of both Lingnan and the Carlson School.          generous philanthropists.                           ‘learning community’ mindset,” says Zaidi. “We are     development collaboratives in 2020.
       The two-year comprehensive business                                                                      learning together, not just teaching.”                    “Society will need more managers with
    management program is designed for Chinese              Creating a learning community                          In the second year of each cohort, students         professional expertise and international
    managers and entrepreneurs serving both the                                                                 were selected from Carlson’s four executive            perspectives,” says Lingnan Dean Lu Jun.
    public and private sectors and is unique in two         As the Carlson School dean from 1991 to 2001,       MBA programs—in China, Warsaw, Vienna,                 “CHEMBA will continue to attract talent. At
    ways. First, all courses are team taught by faculty     David Kidwell built a global business school. His   and Minnesota—to form virtual teams.                   the same time, the two cooperating schools are
    from both institutions. Second, virtual teams           vision included joint degree programs with strong   Without meeting in person, they developed              developing, building high-end networks, exploring
    provide truly global learning opportunities for the     peers in key locations. With partners in Eastern    a comprehensive business plan to promote               social resources, and building platforms for
    students as they work on projects together with         and Western Europe, the Carlson School was          a product or service in a new market. At               sharing ideas and resources. I am fully confident
    students in the Carlson School’s Executive MBA          looking for a partner in East Asia.                 the end, they gathered on the University of            in the future of this program.”

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Shaping the Future of Global Business - Carlson School of ...
Crafting a Global Career                                                                                   Carlson Global Institute Footprint
                                                                                                                        Exchanges • Faculty-led Programs • Global Executive MBA •
     The Carlson School experience led Melanie Vossberg to fulfill her                                                           Co-sponsored Programs • Internships
     dream of working abroad

     Melanie Vossberg, BSB ’17, joined the innovation        Back on campus, Vossberg got involved with
     team of Nielsen in Chicago a few weeks after         GLOBE, a student-led organization that provides
     graduation. With a double major in marketing and     support to international students at the Carlson
     international business, it was no secret she hoped   School, and eventually served as GLOBE
     to work abroad someday. This April, her dream        president. She graduated with a 3.81 GPA and
     came true when Vossberg moved to Amsterdam           was named “B-Week Student of the Year” for

                                                                                                                 774                                                              270
     on a transfer to NielsenIQ Europe. She’s now         her many activities to support the Carlson                                Students completed
     conducting marketing research on a global team       School community. Now she’s reconnecting with                             the International
     across London, Paris, Brussels, and Warsaw to        people she met while studying in Vienna and                               Experience
     help brands launch products around the world.        through GLOBE.                                                                                                       education abroad
        “Working with such a diverse team is exciting,”      Pottery and ceramics have been an important        521    UNDERGRADUATE                253       GRADUATE       scholarships awarded
     she says. “I’m learning and adjusting.”              hobby for Vossberg since high school in Chaska.
        Vossberg draws a straight line from the Carlson      “I took classes at the U, then joined a studio
     School to her success. As an undergraduate, she      in Chicago, and now belong to a studio in
     gained her first experience abroad in a semester     Amsterdam,” she says. “It’s a great stress reliever
     exchange program at Wirtschaftsuniversität Wien      and a great way to meet new people.”
     in Vienna, Austria, as a sophomore. She studied         One of her favorite things is waking up to have
     hard in the classroom, then used every chance        coffee with a view of Amsterdam’s beautiful canals.
     she got to explore Europe. That was when she
     discovered Amsterdam.

                                                                                                                 79             graduating Executive
                                                                                                                                MBA students
                                                                                                                                                                                    13
                                                                                                                          29     MEDICAL INDUSTRY MBA                         Global Enrichment
                                                                                                                                                                               courses offered
                                                                                                                 18   CHINA (CHEMBA)           32     VIENNA (VEMBA)

                                                                                                                      632                 INTERCULTURAL
                                                                                                                                          INTERACTIONS                            542
                                                                                                                                                                              social media posts
                                                                                                                  Includes interactions with faculty, students, and staff,
                                                                                                                 100% of CGI short-term programs, the Carlson Funds
                                                                                                                   Enterprise, the MAcc 2020 cohort, and the MHRIR
                                                                                                                                  practicum and cohort.

10                                                                                                                                                                                                  11
Shaping the Future of Global Business - Carlson School of ...
Grounded in
Research and
 Innovation
Shaping the Future of Global Business - Carlson School of ...
Business Wisdom for a
     Better World
     Carlson’s Global Doctor of Business Administration program
     empowers entrepreneurial spirit
                                                                                                                                                                                       The DBA is an“
                                                                                                                                                                                        innovation in
                                                                                                                                                                                     business education.
     During a week-long residency in Minnesota,             where Cui himself completed degrees in fluid
     students from the Carlson School’s Global Doctor       mechanics, industrial engineering, and business
     of Business Administration (DBA) program in            administration before attending the Wharton
     China visited H.B. Fuller headquarters in Saint        School to focus on operations management
     Paul. They were surprised when CEO Jim Owens           and marketing. In 2016, Cui accompanied the
     didn’t start with a formal presentation. Instead, he   associate dean to China to sign a memorandum
     laid out a real business problem and asked what        of understanding for a DBA with Tsinghua. With
     they would do.                                         the support of Dean Sri Zaheer, a curriculum
        “I knew they were capable people and could          committee was formed and a proposal for a
     help me,” says Owens. “Probably by example, it         four-year program was presented to the Carlson
     shows the value of the university system and why       School faculty that fall. Their vote in support of
     a DBA is so important.”                                the program was overwhelming.
        Owens describes himself as passionate about            With approval from the Board of Regents, the
     a lot of things connected to the Carlson School’s      first cohort entered the program in 2017.
     DBA program, soon entering its fifth year. One of         Alok Gupta, Curtis L. Carlson School-
     them is interacting with students in the program,      wide Chair in Information Management and
     who are already top executives in China.               professor of information and decision sciences,
        “The DBA matters most because China is the          is the senior associate dean of faculty, research,

                                                                                                                                “
     second-biggest economy in the world,” says             and administration.
     Owens. “There are many people driving that                “At the Carlson School, we want faculty to
     success, and many of them don’t have formal            be entrepreneurial and come up with ideas for
     training, including knowing how business can be a      growth,” says Gupta. “I have to give CGI and Tony      The DBA matters
     force for good.”                                       in particular the credit for this doctoral program,
                                                            working with executives in China.”                       most because
     Pathway to the DBA
                                                            Realizing the vision
                                                                                                                  China is the second
     The vision of a Carlson DBA as a catalyst to                                                                 biggest economy in
     benefit society has motivated Tony Haitao Cui,         “Although we call them students, they have
     Professor and Ecolab-Pierson M. Grieve Chair in        multiple roles,” says Cui of the DBA executives.          the world.
     International Marketing and the Deputy Associate       “Each one is a book!”
     Dean for Global DBA, since 2014.                          Building diversity and inclusion has been
       “The DBA is an innovation in business                a priority. While the percentage of women
     education,” says Cui. “Highly successful               CEOs among U.S. Fortune 500 companies is
     executives have great skills and achievements,         7 percent, women make up 20 percent of the
     but in the form of a thesis they can share their       current DBA cohort.                                      “Some of the most exciting theses are those        joined the network of Carlson alumni around
     business wisdom to improve the profession and             Doctoral theses in the program have included        trying to make social change in terms of value for   the world.
     greater society.”                                      such topics as how a Chinese brand can go              economically disadvantaged people,” says Gupta.        “Nobody should be isolated,” says Cui. “It’s
       At the suggestion of the associate dean              international, how digitizing can help companies       He is one of the many faculty members energized      important to have international collaborations,
     for global initiatives, Cui researched top             improve decisions, and optimal locations of            by teaching and working with the DBA cohorts         across countries, across continents.”
     universities in China as potential DBA partners.       medical facilities for reducing the severity and       and supervising their theses.
     On the list was Tsinghua University in Beijing,        impact of health outcomes in rural areas.                By the end of this year, 83 executives have

14                                                                                                                                                                                                                        15
Shaping the Future of Global Business - Carlson School of ...
A New Tool Gets a Pulse
     on Global Markets
     CGI created the Carlson Global Index to measure consumer
     attitudes about strategic topics

                                                                                                                                                                 “
                                                                                                                               CGI is acting as an incubator, literally
                                                                                                                               beta testing with an eye to expanding.
                                                                                                                                 The Index gives us a way to invite
                                                                                                                                    partners into this research.
                                                                                                                                                        STEPHEN PARENTE
                                                                                                                                                 Associate Dean for Global Initiatives

                                                                                                              insights on what people think in real time. The           “Sustainability is something that’s very critical
                                                                                                              company disrupted traditional polling methods          on our agenda as a top company doing business
                                                                                                              so effectively that its clients now include half the   in water cleaning and conservation,” says Moore.
     While the pandemic interrupted many                                  “CGI is acting as an incubator,     Fortune 500, with a growing global footprint.          “But now every company is thinking ‘How can we
     aspects of international education                                literally beta testing with an eye        Through conversations with Carlson faculty          do our work sustainably?’ And the talent measure
     and university life over the past year,                           to expanding,” says Associate          and CGI Advisory Council members, themes               is particularly comprehensive.”
     innovation accelerated.                                          Dean for Global Initiatives Stephen     and topics emerged. Sustainability, mobility, and         This spring, the survey was tested in six global
        The Carlson Global Index, now in                            Parente. “The Index gives us a way to     talent bubbled to the top, and questions were          markets: Brazil, China, Germany, India, South
     development at CGI, goes deeper, wider,                    invite partners into this research.”          developed around each: How does sustainability         Africa, and the United States. It will run again in
     and faster than existing consumer sentiment and       Soon after his appointment as associate dean,      enter into your purchase decisions? How likely are     the fall to allow comparison over time.
     confidence measures. Questions posed through        Parente recognized the potential for such an         you to move in the next three years? What kinds           Moore is impressed with the new tool’s
     internet polls, rather than telephone or mailed     index for the Carlson School and its partners.       of benefits does your employer offer?                  methodology, flexibility, and potential.
     surveys, ask respondents why they feel as they do   He connected with former advisee Michael                CGI Advisory Council member Yvonne Moore               “This is reflecting innovative thinking,” says
     on a variety of topics. And those respondents can   Ramlet, ’09 BSB, founder in 2014 of Morning          is a senior vice president for human resources         Moore, “and it can support other innovative
     be anywhere in the world.                           Consult, a data intelligence company that delivers   and global markets at Ecolab.                          projects.”

16                                                                                                                                                                                                                          17
Supported by a
Robust Network
of Key Partners
Partnerships for Change
                                                                                                                                                                       intercultural competence.”
                                                                                                                                                                          CGI’s work on cultural competency with faculty
                                                                                                                                                                       and staff over the years, supported by a network
                                                                                                                                                                       of public, private, and university partners, became
                                                                                                                                                                       a foundation for a key pillar of the schoolwide DEI
     In the wake of George Floyd’s death, a renewed commitment to the                                                                                                  approach. Cultural competency will be integrated
     work of diversity, equity, and inclusion                                                                                                                          into the leadership and power skills that Carlson
                                                                                                                                                                       undergraduates learn, too.
                                                                                                                                                                          Kirsten Canterbury, CGI’s director of education
                                                                                                                                                                       abroad and a member of the Carlson School’s
                                                                                                                                                                       undergraduate curriculum committee, became
                                                                                                                                                                       a member of the ongoing Dean’s Advisory
                                                                                                                                                                       Committee on DEI and a partner in implementing
                                                                                                                                                                       student-centered changes.
                                                                                                                                                                          Community partners stepped up, too. The CGI
                                                                                                                                                                       Advisory Council, representatives of leading local
                                                                                                                                                                       companies with international ties, shared their
                                                                                                                                                                       best practices for diversity, equity, and inclusion.
                                                                                                                                                                       They reviewed policies and processes to address
                                                                                                                                                                       unintended consequences and identified ways to
                                                                                                               experience, faculty and staff cultural competency,
                                                                                                                                                                       improve and diversify council representation. They
                                                                                                               admissions and student recruitment, hiring,
                                                                                                                                                                       consulted on CGI’s development of the Carlson
                                                                                                               and community partnerships—along with
                                                                                                                                                                       Global Index, a tool to explore attitudes and test
                                                                                                               recommendations in each area. That created a
                                                                                                                                                                       assumptions in other countries (see page 16).
                                                                                                               roadmap for the year.
                                                                                                                                                                          “Because of these partnerships, CGI was
                                                                                                                  Anne D’Angelo, Assistant Dean for Global
                                                                                                                                                                       well positioned to lean in and continue to lead
                                                                                                               Initiatives, served with Shroff on the Dean's
                                                                                                                                                                       conversations about working across cultures and
                                                                              PHOTO CREDIT:                    summer working group, and she led the CGI staff
                                                                                                                                                                       globally,” says D’Angelo.
                                                            Eric Miller, University of Minnesota               in supporting DEI work throughout the year.
                                                                                                                  “Our staff committed to confronting racism,”
                                                                                                               says D’Angelo. “That means learning, unlearning,        A vision for breakthrough
                                                                                                               and relearning. It means having courageous
     On May 25, 2020, a little more than three miles     Courageous conversations                              conversations.”                                         By spring, the Dean’s Advisory Committee on DEI
     from the Carlson School, George Floyd died                                                                   Working from home and on Zoom through the            could report that a new course on race, power,
     at the hands of Minneapolis police, filmed on       Partnerships with faculty and staff across the        pandemic, the CGI staff met throughout the year         and justice in business was in the pipeline. Faculty
     video by a young bystander. The city erupted        Carlson School are foundational for CGI. Pervin       to address their own mindsets and organizational        and staff were continuing their training for cultural
     in protests that spread around the world.           Shroff, Frederick H. Grose Chair in Accounting        systemic racism. They worked on learning key            competency. The Carlson School of Management
     Carlson School students, alumni, and partners       and department head, is a member of the CGI           principles of courageous conversations: stay            Scholarship in Memory of George Perry Floyd,
     everywhere saw images of the city they knew,        Faculty Advisory Committee. She led the Dean’s        engaged; expect to experience discomfort;               Jr. was established. A broad and clear framework
     protests filling the streets.                       working group through the summer of 2020 and          speak your truth; expect and accept a lack of           was created to launch a three-year, $15 million
        Floyd’s death and its aftermath lent new         was so challenged and moved by the experience         closure. They began to apply those principles in        initiative for diversity, equity, and inclusion,
     urgency to the work of diversity, equity, and       that she agreed to co-chair a new, ongoing            interactions and meetings with others, including        engaging more partners in this critical work.
     inclusion at the Carlson School. The impact         Dean’s Advisory Committee on Diversity, Equity,       partners around the world, where country                   Much is in progress, and much remains to be
     and response became a guiding force of a year       and Inclusion.                                        histories vary and affect how the topics of             done to sustain an ethical, culturally grounded,
     already marked by the global pandemic.                 “People were in pain and we had hard,              diversity, equity, and inclusion are discussed.         and anti-racist institution. At CGI, partnership
        Dean Zaheer swiftly convened a working           emotionally charged meetings,” says Shroff. “We          The University’s Office of Equity and Diversity, a   has gained new meaning and strength toward
     group to define what it means for the school        owe it to the Black members of the work group         key partner of CGI, provided important resources        that goal.
     and business community to be anti-racist, then      [last summer] that they spent the time to educate     for staff and the school.                                  “We’ve taken important steps forward,
     to identify what actions might align the school’s   us about their perspectives and experiences, and         “CGI recognizes that change often starts             especially in the past year,” said Dean Zaheer
     mission to help move toward that goal.              they were open and honest about revealing their       with and is enacted by individuals as agents            on the first anniversary of George Floyd’s death.
        CGI became part of that work. Its strong         own feelings. Without that education from them,       of change,” says Michael Goh, professor and             “This work is a marathon, not a sprint, and it
     network of partnerships played a key role.          we wouldn’t have made much progress.”                 vice president for equity and diversity. “They          cannot be done alone. Each of us must step up.
                                                            By the end of the summer, the group had            are leading in making individual growth and             In doing so together we can ensure that ‘business
                                                         identified five strategic “pillars” of the school’s   professional development a priority, and in their       as a force for good’ carries the same meaning for
                                                         diversity, equity, and inclusion efforts—student      innovative pursuit of cutting-edge models of            everyone associated with the Carlson School.”

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2020 -2 02 1 A DV I S ORS                                                                                               2 02 0-2 02 1 U N IVE R SIT Y PAR TN E R S

     Advisory Council                                                                                                        Aalto University School of Business • Finland
                                                                                                                             Alliance Manchester Business School • United Kingdom
     Mesude Cingilli                        Ben Irby                                Jon Ruppel                               Antai College of Economics and Management • China
     Assistant Vice President Financial     Chief Marketing and Strategy Officer    Vice President, Workforce Experience,
     Planning & Analysis                    Cereal Partners Worldwide               Services and Rewards                     City University of Hong Kong • Hong Kong
     Federal Reserve Bank of Minneapolis    (Nestlé & General Mills)                3M
                                                                                                                             Copenhagen Business School • Denmark
     Julie Drysdale                         Leah Larson                             Kimberlee Sinclair
     Tax Principal, Transfer Pricing        Marketing Executive                     Senior Director, Corporate               Escuela Superior de Administracion y Direccion de Empresas (ESADE) • Spain
     PwC                                                                            Communications
                                                                                                                             Escola de Administração de Empresas de São Paulo • Brazil
                                            Patrick McGinnis                        H.B. Fuller
     Gabrielle Gerbaud                      Vice President, Merchandising           Executive Director                       ESCP Europe • France
     Executive Director                     Best Buy                                H.B. Fuller Company Foundation
     Minnesota Trade Office                                                         Sutha Sivasubramaniam                    Hitotsubashi University • Japan
     Chief Protocol Officer                 Meredith McQuaid                        Vice President, Software Engineering
     State of Minnesota                                                             C.H. Robinson                            Hong Kong University of Science and Technology • Hong Kong
                                            Associate Vice President and Dean
                                            of International Programs                                                        Instituto Centroamericano de Administración de Empresas (INCAE) • Costa Rica
     Gail Gibbs                             Global Programs and Strategy Alliance   Richard Trembley
     Vice President, Human Resources        University of Minnesota                 Senior Vice President,                   KEDGE Business School • France
     Best Buy                                                                       Global Commercial Banking
                                                                                    Bank of America                          Keio University Graduate School of Business • Japan
                                            Yvonne Moore
     Robert Goodall                         Senior Vice President Human                                                      Leeds University Business School • United Kingdom
     Vice President                         Resources Global Markets                Akinyi Williams
     Thomson Reuters                        Ecolab                                  Co-founder, President & Chief            Lingnan (University) College at Sun Yat-sen University • China
                                                                                    Operating Officer
     Trevor Gunn                            Joe Ramaker                             Western Capital                          London School of Economics • United Kingdom
     Vice President,                        Corporate Vice President, Finance                                                National Taiwan University • Taiwan
     International Relations                Cargill
     Medtronic                                                                                                               BI Norwegian School of Business • Norway
                                                                                                                             Queensland University of Technology • Australia
                                                                                                                             Singapore Management University • Singapore
     International Faculty Advisory Committee                                                                                Sogang University • South Korea

     Michelle Duffy                         Stephen Parente                         Pervin Shroff                            Stockholm School of Economics • Sweden
     Professor, Vernon Heath Chair          Professor, Minnesota Insurance          Professor, Frederick H. Grose Chair in   Thammasat University • Thailand
     Department of Work and Organizations   Industry Chair of Health Finance        Accounting
                                            Finance                                 Accounting                               Tongji University School of Economics & Management • China
     Alfred Marcus                          Associate Dean
     Professor, Edson Spencer Endowed       Global Initiatives                      Anne D’Angelo                            Tsinghua University School of Economics & Management • China
     Chair in Strategy and Technological                                            Ex Officio                               Universidad Carlos III de Madrid • Spain
     Leadership                             Gautam Ray                              Assistant Dean
     Strategic Management                   Professor                               Global Initiatives                       Università Commerciale Luigi Bocconi • Italy
     and Entrepreneurship                   Information and Decision Sciences
                                                                                                                             Universidad de Chile • Chile
     Helen Moser                            Rachna Shah                                                                      Université Jean Moulin Lyon 3 • France
     Senior Lecturer                        Professor
     Finance                                Supply Chain and Operations                                                      Universiteit Maastricht • Netherlands
                                                                                                                             University College Dublin Lochlann Quinn School of Business • Ireland
                                                                                                                             University of Cologne • Germany
                                                                                                                             University of Otago • New Zealand
                                                                                                                             University of St. Gallen • Switzerland
                                                                                                                             University of Technology–Sydney • Australia
                                                                                                                             Warsaw School of Economics • Poland
                                                                                                                             Wirtschaftuniversität Wien • Austria
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P UB L I C A ND PRIVATE PARTN ERS

     Carlson Global Institute activities engaged with over 50 public, private, and nonprofit
     organizations including these in 2020-2021.

     3M                                           Honorary Consulate to Iceland Embassy
     Amegashie Law Office                         Kepler Cheuvreux
     Bank of America                              Läkemedelsindustriföreningen
     Best Buy                                     Lenovo
     C.H. Robinson                                MASEN
     Canadian Consulate                           Medtronic
     Cargill                                      Minnesota Trade Office
     Cereal Partners Worldwide                    Natixis
     Coninagro                                    Omanhene
     Dar Si Hmad                                  Pentair
     Dignity NZ                                   Piper Sandler
     Ecolab                                       PwC
     Emerald Technology Ventures                  Spillery Creative
     Federal Reserve Bank of Minneapolis          Starbucks Alsacia Coffee Farm
     Further                                      Starling Bank
     Gender Justice                               Thomson Reuters
     General Mills                                Thrivent
     Goodwill-Easter Seals Minnesota              Western Capital
     Guapaletas                                   World Bank Group
     H.B. Fuller

24
Carlson Global Institute
Carlson School of Management
University of Minnesota

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612-625-9361 • cgi@umn.edu • carlsonschool.umn.edu/cgi

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